Irvine

The Device OS Team builds the OS Components which enable internal and external partners to launch Applications, Services, and Devices that our customers love. As a Technical Program Manager you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. The Role: - Work with key stakeholders in product management and executive teams to define strategy and requirements. - Lead cross functional development on new technology from design through delivery. - Work with remote teams to deliver supporting software and services in sync with launch timelines. Communicate regularly with senior management on status, risks and change control. Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamAbout the teamThe Device OS team invents ways to help customers develop complex applications deployed on multiple device types. Developer experience ensures the software product is fully usable, well-designed, functional, and easy to navigate. This role interacts with multiple teams and will be responsible for external developers management including the product externalization process and the developer portal to cover learning materials and tutorials, well-written documentation, reference apps etc.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Americas Delivery Service Partner (DSP) organization is looking for a (Senior) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a (Senior) Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Come join our Grocery Distribution team!The Amazon Grocery Logistics (AGL) Supply Chain organization is responsible for building the next generation supply chain for Amazon’s physical grocery stores and online grocery fulfillment. Come be a part of a 100+ Distribution Center and Fulfillment Center network across North America and Europe – serving customers in as fast as 60 minutes!As part of the AGL Supply Chain organization, the Grocery Distribution Center (DC) supply chain team is looking for an experienced Supply Chain Manager to continue growing and improving our grocery DC supply chain.Amazon's grocery offerings are designed to get customers what they want as quickly as possible – whether customers are shopping in our grocery stores or ordering online to their doorstep. With ultra-fast delivery becoming increasingly important for customers, DCs represent a critical link in the supply chain to enable low-cost sourcing, storage and replenishment of merchandise to our fulfillment center and physical stores network. Our mission is to support the scalable growth of ultra-fast delivery to our customers while meeting instock, quality and selection availability goals. If this mission and the challenge of building a new supply chain in an innovative, fun and high-growth environment is exciting to you, then we would love to talk to you!The Supply Chain Manager will own regional execution of the DC to fulfillment center supply chain and be responsible for critical metrics including DC instock, DC to store transportation cost, and DC capacity utilization. You will partner closely with other Amazon teams such as Amazon Grocery Retail, DC Operations, technology partners and Finance in order to delight customers and meet our goals. We will also look to you for evaluation and implementation of new processes and execution technology products that will improve our supply chain and scale our operation for future growth.This role can be located in any of the following corporate office locations: Seattle (WA), Nashville (TN), Santa Monica (CA), Irvine (CA), or Arlington (VA).Key job responsibilitiesKey job responsibilities- Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver.- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.).- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.- Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives.- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 1+ years of supply chain experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleTwitch is looking for a passionate, high energy addition to our Safety Operations team. Twitch Safety Operations Analysts are the core of our efforts to keep Twitch a welcoming and safe place for people to build communities. This role will particularly focus on supporting the vibrant and fantastic communities on Twitch by keeping them safe from online harms. Alongside other Analysts around the world, you’ll be an essential element of Trust and Safety’s efforts to foster a thriving, creative Twitch.We look for effective written and verbal communication skills, professionalism, initiative, and sound decision making in all Safety Operations candidates.You can work in Los Angeles, Irvine or Seattle.You Will: - Assess and take appropriate action on user reports of Twitch policy violations promptly and effectively- Moderate channels for special events or promoted content- Thoughtfully work through global user account suspension appeals - Prioritize swift action on sensitive community issues- Review and respond to internal and external escalations- Participate being on-call for some weekends and holidays- Maintain expert understanding of Twitch’s policies, site features, and internal documentation- Contribute your insight and skills to the Safety Operations & regional teams to support Twitch’s global communityPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS1-2 years relevant experience as a community manager, moderator, law enforcement analyst, or content reviewer in online communities or digital/social media Excellent written and verbal communication skills in EnglishEmotionally intelligent and resilient to offensive or disturbing behavior, language, and contentSensitive to diverse cultural needs and viewpointsCan evaluate information and quickly draw conclusions based on an existing frameworkAbility to multi-task and monitor several information flows simultaneouslyOrganized and detail oriented but can still think critically about higher level goals ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will play a crucial role in helping customers leverage the power of generative AI to build intelligent applications. Your expertise will be centered on Amazon Bedrock's Knowledge Base feature and Retrieval Augmented Generation (RAG) techniques, enabling organizations to create AI-powered solutions that can access, reason over, and generate responses based on their proprietary data. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutins under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.- Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements.- Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback.- Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures.A day in the lifeAs a GenAI SA at AWS, you'll be the Subject Matter Expert (SME) for helping customers design Generative AI solutions. You'll engage directly with customers to understand their needs, assist in implementation, and deliver briefings. Your role involves creating white papers, blogs, reference implementations, and presentations to enable customers and partners. You'll develop field enablement materials for the broader technical teams to help understand how to integrate AWS GenAI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review.About the team As part of the Generative AI Worldwide Specialist organization, you will work closely with other Machine Learning Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience- Deep understanding of generative AI, foundation models, and their applications in enterprise settings.- Knowledge of RAG techniques, vector databases, embedding models and prompt engineering.- Proven track record of delivering complex, large-scale AI/ML solutions.- Travel up to 50% may be required. ...

The Alexa Personality team is focused on advancing Alexa's emotional intelligence and social interaction capabilities.Key job responsibilitiesAs an Alexa Personality TPM, you will be at the forefront of AI innovation, shaping an assistant that fosters natural and productive interactions. You will have the opportunity to collaborate with brilliant minds in the fields of AI, ML, and LLM. Partnering with software engineers, applied scientists, designers, and quality assurance, you will work horizontally across Alexa, own mechanisms to prioritize and streamline communication and project delivery across a diverse and highly technical range of Amazon partners. Moreover, you will derive immense satisfaction from working on a product that resonates with your friends and family, one that they can relate to and eagerly anticipate using daily.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Amazon Luna team is leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers. As a Software Development Engineer working on the developer experience for Luna, you will get to combine your passion for gaming, AWS, and building great developer experiences. The team you will be joining is responsible for a wide variety of services, websites, and tools that leverage the latest technologies and languages including: ECS, Fargate, Lambda, CDK, Docker, React, Kotlin, TypeScript, C++, and more. The ideal candidate will have a good mix of distributed systems in AWS, web services design, and experience building client-side tools. You should also be customer-centric and have a passion to invent and simplify for our customers. As a Software Development Engineer, you will have help influence our overall strategy by refining these product features, drive the system architecture, and contribute to best practices that enable a quality product. To be successful, you need to be flexible and entrepreneurial, comfortable operating with ambiguity, data-driven, and able to develop prototypes quickly. If you have a flair for innovation and passion for solving challenging problems, we need you! BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

In Amazon Games, HR professionals can have a profound impact on any organization. When you’re building teams and products like these, you change lives. Your bold ideas are not only welcome, they’re essential. We seek a Sr. HR Business Partner to engage with our Amazon Games teams whose initiatives are often outside of Amazon's current space and whose ethos is to build teams that move fast, take risks, and revolutionize the problem space. The Sr. HR Business Partner will work with business leaders and managers on the talent strategy needed for high growth and unique business models, as well as build an environment where employees thrive at thinking big and inventing.The Sr. HR Business Partner will oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts. To be successful in this role, the Sr. HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The Sr. HR Business Partner will help business leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience.The role will collaborate closely with managers and employees to implement HR programs including talent reviews, compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies. The ability to collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage are critical success factors. High business acumen, coaching skills, excellent communication skills, and planning/project management skills are also essential. Finally, the Sr. HR Business Partner will balance competing priorities and conflicting opinions in order to facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Able to travel, as appropriate.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 7+ years of Human Resources experience, preferably in a HR generalist role- Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. ...

We’re hiring a Technical Program Manager (TPM) to help shape and drive Incident Command System’s engineering efforts as part of the incident response program for the worldwide Amazon retail websites.We are re-imagining incident management & response for Amazon’s retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It’s time to change that. You’ll be reporting directly into the single threaded owner for incident command systems and will be responsible for driving programs across multiple “two-pizza” teams. You’ll be directly responsible for helping curate complex user requirements and drive adoption of both greenfield and established tooling. When Amazon is under duress, every single minute matters. Your efforts will have an impact and influence on Amazon executive decisions and every single team at Amazon that interacts with our centralized control centers or outage calls. You’ll be required to dive into the depths of post incident analysis to understand what went wrong, how we can improve it for the future, and how blind spots will be covered in the future. Amazon incidents are complex, fast paced, and deeply nuanced. If you like a challenge, this is certainly an eye opening one. This will be a fascinating and critical culmination of technical deep diving, high impact judgment calls, program/product/process management, and sweeping assessments of company wide readiness for handling and managing incidents.As a TPM on this team, you will own short-term (< 1 year) and long-term (3+ year) vision for your programs, influence how the team operates and determine the most important new programs to initiate. You will define, scope and execute multiple simultaneous end-to-end programs based on data-driven analysis, collection of business/system requirements and creation of software architecture specifications. You will raise the bar for engineering excellence by assessing, improving and automating existing programs, tools, processes and operations. You will force-multiply your impact by introducing programs focused on improving monitoring/detection of customer impacting degradations and best-in-class incident management tooling to reduce effort, cost, duration of incidents.Your ability to work independently, address ambiguity, manage dependencies, communicate effectively, and dive deep into technical details is essential. Successful candidates will be able to balance think big with realism, deliver achievable software plans, while communicating progress to executive audiences. You will help refine and track the appropriate fine-grained metrics that best represent our efforts and progress to accelerate detection and remediation of customer impacting events. This role has the scope to affect Amazon’s entire ecosystem of tens of thousands of services and make a difference to both our customers and developers. Enhancing Amazon’s incident response posture creates a flywheel of improvements that include adoption of best practices across all organizations.About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-8 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience ...

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures• Maintain and troubleshoot all conveyor systems in the building• Lead and audit preventative maintenance procedures• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.• Create and close out work orders with data including labor hours, equipment maintenance and parts used• Maintain a positive working relationships across all of the Amazon Operations facility• Develop training plans for service technicians• Develop work plans for emergency repair of critical assets• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years of experience demonstrating Safety Standards- 3+ years of experience in troubleshooting and diagnostics of MHE systems ...

We are looking for a passionate, hard-working, and talented Software Development Engineer who has experience building mission critical, high volume applications that customers love. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.Key job responsibilities- You will provide technical leadership to our engineering team and work closely with engineering and product leaders to deliver solutions to our customers.- You will assist in solving ambiguous business problems by mapping them to elegant technical solutions.- You will use object-oriented concepts, algorithms and data structures to build and future-proof systems at Amazon scale.- You will design, launch, and re-architect multi-tier distributed systems with large amounts of data.- You will quickly adapt to a fast-paced development environment with bias towards simple and extensible code.- You will provide mentorship and guidance for peers on their journeys at Amazon.About the teamAmazon’s Personalization organization is an impactful, high-performing group that leverages Amazon’s expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. You may already be familiar with features such as “Customers Who Bought Also Bought” and “Recommended for You” - that's Personalization! Our team owns a foundational backend system within the Personalization ecosystem. Our team’s culture is centered on rapid prototyping, experimentation, and data-driven decision-making, as we deliver essential changes for the service we operate; ranging from new business functionality, re-architecting software components, and optimizing code. We care deeply about our customers, as well as the well-being and growth of our team members. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow. This is a track record we are proud of and will continue to uphold. We are looking for creative and innovative engineers with a similar penchant for deeply-technical problem solving and the ability to run engineering projects, mentor peers, and deliver while upholding Amazon’s leadership principles.BASIC QUALIFICATIONS- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience ...