Sunnyvale

Amazon Lab126 is an inventive research and development company that designs and engineer’s high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: The Operations group is looking for an individual who wants to work on cool products that are growing at a rapid pace. We are a critical part of the hardware development process. We ensure successful fulfillment for product launches and ongoing support, grow the capabilities of our current systems to meet our needs, and drive continuous improvement for the company. • Deliver results on complex projects involving teams across the company.• Work with stakeholders to define business requirements.• Understand current system capabilities and limitations.• Problem solve and explore solutions to current processes and systems.• Coordinate with cross functional teams to implementation.• Drive continuous improvement.• Monitor supply and fulfillment of devices. Key job responsibilities• Display technology knowledge is must with consumer electronics experience. • This job requires strong problem solving ability and the desire to create and build new processes.• Advanced knowledge of Excel, Access, MS Project, Confluence, SharePoint and Agile is a plus. • Ability to come up with complex and creative solutions to Engineering problems during new product development and mass production.• Technical aptitude and familiarity with the design and utilization of complex systems.• Excellent presentation skills and report program status to upper management. • Manage multiple programs and dealing with ambiguity.A day in the lifeAs a Senior Technical Program Manager (TPM) in the Display Tech Operations team, your day is a blend of strategic decision-making and driving for excellence. You start your day with a fresh mindset, constantly innovating and bringing new ideas to the table. Your role involves collaborating with cross-functional teams, where you facilitate challenging discussions, presenting well-prepared data to help upper management make informed decisions. Exceptional communication skills, both written and verbal, are essential as you navigate these interactions. Your technical knowledge is crucial in evaluating customer impact, and balancing product cost, quality, and schedule to ensure optimal outcomes.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 7+ years of technical product or program management experience- 7+ years of analytical, quantitative, communication, and presentations experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Lab126 is looking for a Sr. TPM to join the Hardware Strategy & Ops team based in Sunnyvale. In order to support the broader Hardware org's objectives, we work to brdige critical data and insights with strategic planning and operational mechanisms. As part of this commitment, we are adding a strategy position where you will drive long term initiatives to meet business goals.This role requires high judgement, excellent analytical abilities, and a creative mind to invent solutions to new and old problems. You will collaborate with various business, operations, financial, and engineering teams across Amazon. If you are someone who is naturally curious and passionate about working with large datasets, systematically breaks down highly complex and ambiguous problems with ease and who enjoys working in a fast-paced environment, we would love to speak with you!Key job responsibilitiesDevelop and align resource requirements for the hardware organization to deliver against roadmap programs.Coordinate and drive the process for forecasting/reporting actual resource requirements and analysis for both individual program-level reviews as well as annual planning cycles.Identify and drive continuous improvement initiatives to optimize the capacity of the Hardware organization and ensure we have the right teams in place to deliver against the device roadmap.Translate key strategic plans into projects, identifying requirements and relevant stakeholder groups.Develop insights from the historical trends, including reports and documents, share and interpret those learning with senior leadership.Actively explore and design scalable execution plans for long-term strategic planning opportunities to improve operational efficiency in execution and scaling of the Hardware Organization.BASIC QUALIFICATIONS- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience ...

Lab126 is an inventive research and development company that designs and engineers high-profile, portable, hand-held consumer electronics products, like the Echo and Kindle. The products we design and engineer are easy-to-use and offer users benefits that are only made possible through tightly integrated digital technologies and wireless connectivity.The ideal candidate for the Sr. Technical Program Manager role will be a strong leader, capable of influencing cross-functional teams and managing multiple projects in a dynamic environment. A deep understanding and background in test solution development, deployment, and qualification in a production environment with additional experience driving test requirements and best practices into HW/SW development organizations. The candidate will be highly organized and data driven. You will work closely with an internal inter-disciplinary teams, external partners, and operations to drive key aspects of product definition, execution, test and delivery. You must be responsive, flexible and able to succeed within an open collaborative peer environment.Key job responsibilities· Lead internal and external engineering teams to deliver a solution that is robust and consistent· Drive execution of projects with both internal and external engineering and operations teams· Drive technical tradeoff discussions on product specifications and operational processes· Collaborate with cross-functional teams and operations partner(s) to record, drive and ensure resolution of all technical and process issues· Influence cross functional teams across the organization to drive out program risk and eliminate technical and operational blockers· Present project status to the leadership team· Establish, implement and drive schedules and validation plans for engineering readinessA day in the lifeAs the Technical Program Manager of the NPI test process within Reverse Logistics, on a daily basis, you will work with a broad cross-functional team responsible for launching some of our most complex products. Your day will likely begin with updates from the European and Asian stakeholders for product readiness, launch, and any sustaining critical issues. Then you will focus on managing priorities across all Amazon, Ring, Blink, and other product lines. Using your knowledge of service and repair test processes, you will drive requirements for changes to product design if applicable. To end your day you will work with product management, factory, and HW/SW engineering teams to scope new technology and innovation required for the new product launches.About the teamAmazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The Reverse Supply Chain vision is to power the circular economy by giving consumer electronic products another chance to be loved.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Imagine being part of a team building the future of Smart Glasses with Alexa AI. Echo Frames (Amazon’s first Smart Glasses product) is just the beginning. Amazon is focused on bringing AI, technology, and design into a form that is familiar to millions of people in a way that has never been done before. If you are excited about pushing the envelope and developing brand new experiences that empower users to do more as they engage with the physical world, we would love to meet you.Amazon is looking for a Senior Software Technical Program Manager to join our exciting project team working to build and launch new best in class consumer products. We are an innovative, cross-platform, customer-obsessed team, working on big-bets in an innovative environment. Our organization rewards intellectual curiosity while maintaining the direct to market product focus. Our mission is to invent and simplify large-scale solutions and bring the future to Amazon customers.We are inventing the future for consumer electronics products and are looking for the Senior Technical Program Manager to drive our vision to reality. In this role you will be leading programs and projects to launch on-the-go devices. Successful candidates are senior leaders with a technical background who are detail driven and have excellent problem solving abilities. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous goal-setting, disciplined attention to performance metrics, continuous process improvement, and mentorship.Key job responsibilities- Drive product launch with cross functional collaborations.- Lead and influence stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed and develop schedules to ensure timely completion of projects by meeting project milestones.- Assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.- Oversee engineering teams to develop features and framework capabilities that will be utilized to deliver products and features.- Collaborate with product teams to deliver the best product with most efficient use of resources and technologies.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Come join the Device Operations Technology and Software (DOTS) team to fulfill our vision of enabling customer success by building world-class scalable and innovative solutions that anticipate Original Equipment Manufacturer needs and optimizes decision-making throughout the product life cycle.We are looking for a talented UX Designer to help design our next generation systems. We are looking for someone passionate about delivering the best possible customer experience for our products. You’ll work closely with a cross-functional group of UX researchers, engineers, product managers, research scientists, and executives to propose and drive innovations in Device Operations.The ideal candidate has experience designing exceptional UX for business application systems, with strong ideation skills, holistic design thinking, attention to detail, and passion for making difficult tasks into simple and delightful experiences for the user. You must be able to work with ambiguity in a fast paced environment and deliver designs that elevate the customer experience.Key job responsibilities- Own the CX from beginning to end and ensure product/feature is built to spec and achieves project goals.- Conduct user research to understand user behaviors, needs, and motivations.- Translate research findings into actionable insights and design solutions.- Create wireframes, prototypes, and high-fidelity designs to communicate design concepts.- Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with project goals.- Iterate designs based on user feedback, usability testing, and data analysis.- Work inventively around constraints and navigate ambiguous situations.- Be a passionate and effective advocate for design with non-design audiences.- Build relationships and communicate effectively with local and remote cross-functional teams.A day in the lifeThis is an opportunity to get into the ground floor of a new team in device operations. The central design team provides lots of opportunities to learn and grow.About the teamThe DOTS team is dedicated to delivering software and business solutions for Device Ops & Supply Chain (DeviceOps), focusing on creating scalable infrastructure for future challenges. Collaborating with various Amazon teams, DOTS develops requirements, crafts user experiences, manages programs, makes critical decisions, and ensures data accuracy. The team harnesses science, data engineering, business intelligence, and UX design expertise to develop product strategies that enhance optimization and efficiency within DeviceOps. BASIC QUALIFICATIONS- 8+ years of UX designer or interaction designer experience- - Experience designing and prototyping with tools such as Figma, ProtoPie, Sketch, Photoshop, Illustrator, InVision, or similar ...

The Amazon Devices team designs high-profile consumer electronics, including the best-selling Amazon Echo, FireTV, Fire Tablets, Kindle, and Astro family of products. We are looking for a motivated individual contributor with 2+ years industry, research and/or consulting in sustainability related field, great communication skills, and the passion to collaborate with a cross-functional team to drive products and services sustainability across Amazon devices.Key job responsibilitiesAs a sustainability specialist, you will be working with Amazon devices cross-functional teams (across Hardware, Software, and Operations functions) to accelerate decarbonization areas including but not limited to energy efficiency, electronics component design and selection, sustainable materials, and circularity. You will serve as a subject matter expert in one sustainability domain (e.g. energy, environmental impact assessment, carbon, artificial intelligence) and use your skills to assess risks and/or resolve sustainability related problems in devices specific domain. You should be comfortable working with a wide variety of data, collaborating effectively with business owners at director level as well as engaging with LCA scientists/academics/NGOs to help advance Amazon Devices’ sustainability goals. You are expected to have a solid understanding of sustainability industry-specific domain practices, regulations, trends, and challenges, and be able to provide advice and guidance to colleagues and customers on how to navigate the sustainability technical, scientific, regulatory and reputational environment successfully. The ideal candidate will have prior experience conducting life cycle assessments (LCAs) or material flow analysis (MFA) of products or services, or knowledge of manufacturing, design, development, and sourcing. The successful candidate must have strong analytical skills and the ability to apply systems thinking to complex, fast moving business problems while dealing with uncertainty and data gaps. A day in the lifeIn this role, you be part of the Amazon Devices Sustainability Science and Engineering team. Your responsibilities will include: * Conduct Life Cycle Assessments (LCAs) for Amazon devices and accessories including modeling, data collection, data analysis, data visualization, and reporting; * Utilize and improve scalable mechanisms and tools for Amazon devices and accessories LCAs in collaboration with research scientist and software engineering teams;* Utilize reports, dashboards and metrics that distill complex data into actionable insights to inform product decisions; * Deliver clear documentation for sustainability assessments and can respond to time critical questions from internal customers;* Work with research scientists to implement innovative sustainability modeling tools and frameworks to drive business impact and support strategic decision-making.* Communicate professionally to director level business leaders and provide timely recommendations.About the teamAt Amazon, we are committed to and invested in sustainability because it’s a win all around – it’s good for business, the planet, our customers, and our communities. Amazon has co-founded and signed The Climate Pledge, a commitment to reach net zero carbon by 2040. This science-based goal is a multi-year carbon emissions reduction goal that is aligned with getting to carbon neutrality 10 years faster than the latest scientific guidance. In alignment with this bold corporate goal, the Amazon Devices & Services organization is hiring a Sustainability Specialist to provide expert knowledge, analyses, tools, and data support to enable internal and external customers make well-informed, sustainability science-based decisions. You will be part of the Amazon Devices Sustainability Science and Engineering (DSSE) team that’s responsible for empowering internal and external customers with expert knowledge, analyses, tools, and data needed to make well-informed, sustainability science-based decision. BASIC QUALIFICATIONS* Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent;* 2+ years of relevant industry experience;* 2+ years experience in program management and/or consulting in sustainability related field.* Practical experience in conducting product carbon footprint following international standards (i.e., ISO 14067, PAS 2050, GHG Product Protocol Standard);* Basic knowledge of product LCA and sustainable product design;* Experience working with stakeholders across both technical and business functions;* Independently driven, resourceful, and able to deliver results with minimal direction;* Experience working with cross-functional teams;* Strong written and verbal communication skills. ...

As a Principal Technical Program Manager in this organization, you will be responsible for driving the strategic execution and operational excellence of our product roadmap across the Alexa Devices and Cloud (Experiences, Features, and Devices) portfolio. You will work with stakeholders to ensure the timely, high-quality delivery of complex, strategically important features that span our hardware, software and cloud offerings. This role requires deep technical expertise in software development, strong business acumen, exceptional program management skills, and the ability to navigate a large, matrixed organization.Key job responsibilitiesServe as the central authority for managing the end-to-end product lifecycle of strategic horizontal and vertical features, from concept to launch and beyond • Collaborate with stakeholders to define and maintain a multi-year product roadmap, ensuring alignment with business goals and customer needs • Establish robust mechanisms for release planning, feature tracking, and product health monitoring across the portfolio • Develop and maintain a centralized dashboard to provide visibility into the status of upcoming releases, key metrics • Facilitate cross-functional collaboration and decision-making to prioritize features, resolve blockers, and enforce the agreed-upon release plan • Partner with feature and device launch owners to monitor product health, identify risks, and implement mitigation strategies • Champion the adoption of best practices and continuous improvement initiatives to enhance the organization's release management capabilities • Communicate the product roadmap, release plans, and key milestones to stakeholders at all levels, including executives • Stay up-to-date with industry trends, competitive landscapes, and emerging technologies to inform product decisionsA day in the lifeYou will connect the dots and help the team solve technology problems across cloud and device software engineering.About the teamOur team manages key transformative projects with a focus on a broader charter to scale our program and processes. As part of this mission, we work horizontally both across our internal teams and with external partners to identify opportunities to improve how we operate and deliver results for our customers across devices, cloud, SDK and AIBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Builder Foundations is a foundational platform that is core to Amazon's eCommerce business. Amazon customers using Kindle, Prime, Instant Video, Fulfillment, Alexa, or just shopping online, depend on a highly available server backend provided by the Builder Foundations platform. Engineers on the Builder Foundations team design, build, and maintain highly scalable distributed systems that execute business logic, authored by teams across Amazon, millions of times per second in real-time.As a Systems Development Engineer in the Builder Foundations team you will solve complex, mission critical compute problems throughout the software development lifecycle, including design, development, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You need to enjoy working closely in a peer group of highly talented engineers.We are looking for smart, results oriented systems engineers with strong industry experience who can provide technical leadership to the other engineers in the team, and are able to solve hard technical problems.Key job responsibilitiesThe System Development Engineer 2 (SysDev 2) is responsible for designing and delivering technology solutions that address complex business problems. This role involves identifying and resolving architectural deficiencies, improving team systems to foster innovation, and working autonomously with occasional guidance from peers and managers. Responsibilities include:* Building pragmatic, efficient, and cost-effective solutions.* Testing and documenting work thoroughly.* Participating in strategic planning and decision-making.* Reviewing technology solutions and operations.* Mentoring new teammates and participating in hiring.* Demonstrating operational excellence and diagnosing system problems.* Delivering innovative solutions to improve system performance and resilience.Must Haves: * Ability to work autonomously and as part of a team.* Strong problem-solving skills and ability to tackle ambiguous problems.* Clear and concise documentation skills.* Demonstrated operational excellence.* Ability to train and mentor teammates.* Participation in strategic planning and decision-making.* Experience in identifying and mitigating operational risks. Nice to Haves: * Experience with architectural planning and decision-making.* Knowledge of the larger organizational system.* Involvement in design, operations, and post-incident reviews.* Ability to drive engineering best practices and operational excellence.* Participation in the organization's Operational Planning process.* Experience in creating and refining processes to improve technical solutions.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

The Amazon Devices team designs high-profile consumer electronics, including the best-selling Amazon Echo, FireTV, Fire Tablets, Kindle, and Astro family of products. We are looking for a motivated individual contributor with a solid hardware or silicon background, great communication skills, and the passion to collaborate with a cross-functional team to drive system architecture across Amazon devices.Key job responsibilitiesAs a System Architect, you will be responsible for defining the system architecture for consumer products such as Echo, FireTV and a range of new concepts not yet announced. You will serve as the lead technical point of contact that the product management and business teams rely on to interpret and clarify the product concept's desired user experience and requirements. You will define system architecture that can meet product requirements and work closely with the business team to understand and clarify requirements and user experience tradeoffs. In the process of architecture definition, you will drive key design decisions such as edge-cloud compute partition, device SoC selection, compute architecture (CPU, DSP, GPU and ML accelerators), and other system component selections (chipsets, memory, storage). You will document the decisions in a system architecture specification document that will provide relevant design guidance for the engineering team.Besides directly defining product architectures, you will track market trends, interface directly with silicon and IP vendors, and define roadmaps for the whole organization on the next generation compute IP and silicon platforms. You will dive deep into silicon design, define specs for the next-gen silicon platforms and work with our silicon suppliers to implement them. You will work on concepts that may have an existing reference architecture as well as emerging product ideas that do not have any precedence. As the product is developed from the initial concept, prototype development, validation, to production you will stay engaged as the system technical lead to ensure the product requirements are being met. Throughout this process you work closely with multi-disciplinary product team including Program Management, Electrical Engineering, Software Engineering, ML Science, Product Design, Industrial Design, Reliability, and Operations.You are a hands-on engineer who is close to the details and validates your architecture assumptions through profiling and benchmarking. You have sufficient breadth across system domains to be able to independently lead a cross-functional group to drive architecture decisions. Besides breadth, you also typically bring depth in one or more areas of expertise to the architecture team, such as computer architecture, SoC architecture, silicon design, graphics and multimedia, embedded Linux, video encoders/decoders, applied machine learning, ML accelerators, audio, wireless, sensors, power management, system performance benchmarking, etc. As part of technology development, you contribute towards developing IP and filing patents.A day in the life- Gather business and functional product requirements from external/internal customers, and translate these requirements into technical specifications and architectures that are robust, scalable and supportable- Perform architecture feasibility analysis, including profiling, benchmarking and prototyping new features (with the larger team) on available silicon platforms.- Present architecture tradeoffs and recommendations to senior management (VP level)- Collaborate with cross-functional teams to develop and document architecture specifications that serve as a reference for development teams- Serve as a technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing, to delivery and maintenance- Provide design and validation reviews for other engineers, including feedback on architecture and design issues, as well as integration, performance and scalability.- Drive technology roadmaps in areas of expertise to foster innovation and meet the needs of the long-term product roadmap.- Work closely with silicon and component suppliers and influence their roadmaps to meet Amazon Lab126 needs.About the teamThe system architecture team is responsible for architecting Amazon Lab126 products including Echo, Fire Tablets, FireTV, Kindle eReaders, Hearables, Wearables and IoT. The team also owns the chipset and IP technology roadmap and drives strategies that enable reuse and scale across Amazon devices. The team is comprised of architects with varied hardware and software backgrounds. We are always on the lookout for capable architects who can raise the bar and add technical expertise and depth to drive architectures for next-gen devices and emerging concepts.Come be a part of the system architecture team in Lab126 Hardware Architecture and technology! Employees who have experience with consumer electronics devices and have been EEs, embedded software engineers, systems engineers, etc. and would like to contribute at the architecture level to the exciting Lab126 roadmap are encouraged to apply.BASIC QUALIFICATIONS- 5+ years of industry experience or PhD in Computer Engineering, Electrical Engineering, or related fields- Background or education in SoC/Silicon engineering, computer architecture, machine learning or embedded software ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? The Role: Amazon Design Technologies is a multi-disciplinary team that provides design software, systems platforms and design processes to our Product Development, New Technology, Operations, Retail, Footwear, Apparel and Manufacturing teams. We are looking for an experienced Systems Development Engineer who enjoys solving problems and have a strong technical background in Systems Engineering and Software Development. Key job responsibilitiesAs a Systems Development Engineer in Design Technologies team, you will be responsible for building, maintaining, and supporting the systems that Amazon's research, development, and design teams rely on to build the next generation of Amazon digital devices. You will coordinate with researchers and engineers to build and support the infrastructure they need. You will work with vendors to evaluate, purchase, deploy, and support mission-critical tools. You will customize and integrate third-party software to meet Amazon's needs. You will improve existing infrastructure to ensure it continues to meet Amazon's high bar for operational excellenceBASIC QUALIFICATIONS- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 2+ years of non-internship professional software development experience- Experience in automating, deploying, and supporting large-scale infrastructure- Experience utilizing AWS cloud solutions in a DevOps environment ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create? This role specifically sits with the Fire Tablets team, an iconic product and a thriving business adored by customers around the world – but it’s still “day one” in inspiring the world to read more and get more out of reading every day, across all their devices.Key job responsibilitiesAs a Technical Program Manager, you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. In this role, you will:- Work with key stakeholders in product management and executive teams to define strategy and requirements- Lead cross functional development on new technology from design through delivery- Work with remote teams to deliver supporting software and services in sync with launch timelines- Communicate regularly with senior management on status, risks and change control- Manage assignments and oversee deliverables of team membersBASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Fire TV devices team is looking for a Sr. TPM to help with launching FireTV devices. In this role, you’ll work across many groups and get broad exposure to the entire business. From software engineering to sales, product marketing to customer service, from hardware engineering to operating system, and the myriad teams throughout Amazon that are writing code for user experiences on the devices. We sit at the center of the product and have incredible breadth of impact and opportunity. At the same time, in the midst of this big organization you will get the opportunity to have true ownership and effect real change to the product and the business.Key job responsibilitiesThe ideal candidate should possess a strong program management background, have experience leading large/complex/cross-Org. projects, and have a well-rounded technical background.As a Sr. Technical Program Manager, your responsibilities will include writing specifications, driving project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. You will lead and coordinate design and implementation efforts, coordinating across multiple teams to develop optimal solutions. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.Sr. TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Sr. TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Sr. TPM need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Sr. TPM are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for TV and mobile video entertainment.A day in the lifeAs a Sr. Technical Program Manager, you are expected to do the following:- Manage large cross-group coordination- Deeply understand platform level technologies- Prepare and communicate Hard-core data analysis and summaries- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do thingsAbout the teamThe FireTV team is a big part of creating the innovative devices at Lab126. The FireTV team is responsible for the board bring up, low level software, operating system, core framework feature development, and end-to-end system functions, such as Performance/Power/Stability, that bring the devices to life. The software built by the FireTV team runs on many Amazon devices such as Fire Tablets, Fire Sticks, Fire TV Cubes, Fire TVs, and many more.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide.We are looking for an individual with a strong research background and a passion for solving unique problems to help us drive world class research. Our ideal candidate is someone who is customer-obsessed and detail oriented, and loves solving complex problems. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You recognize that the true measure of success of your work is based on the business impact your findings have over time.As a UX Researcher, you will serve as a key strategic partner to product and design teams, helping to drive user-centered design and decision-making across the organization. You will leverage advanced research methodologies to deeply understand user behaviors, needs, and pain points, and translate those insights into actionable recommendations to improve the user experience. You will mentor more junior researchers, advocate for customer voices, and help shape the strategic direction of the product we are building.Key job responsibilitiesIn this role, you will be responsible for the following:* Design and execute a variety of qualitative and quantitative research studies (e.g. user interviews, usability testing, contextual inquiries, surveys, etc.) to uncover user insights* Analyze research data to uncover high-impact insights, identify trends and patterns, and synthesize findings into compelling narratives and actionable recommendations* Partner closely with product, design, and engineering teams to align on research goals, inform key decisions, and ensure a customer-centric approach* Stay up-to-date on industry trends and emerging research methods, and bring innovative approaches to the organization* Communicate research findings and implications to stakeholders in a clear and compelling way, tailoring the message to the audience* Stay informed on industry trends and emerging research methods, and implement innovative approaches as appropriate* Contribute to the strategic planning of the UX research roadmap and help evolve research practices to meet changing business and user needs* Build and manage relationships with internal stakeholders and external agency partners.BASIC QUALIFICATIONS* 3+ years of experience conducting user research in a product-focused environment* Expertise in a range of user research methodologies and the ability to select the right methods for the research objectives* Demonstrated track record of translating research insights into impactful product and design decisions* Strong analytical and problem-solving skills, with the ability to uncover meaningful insights from complex data* Excellent communication and stakeholder management skills, with the ability to present research findings clearly and compellingly* Passion for staying up-to-date on the latest UX research trends and best practices ...

Amazon Devices is looking for a Sr TPM to help drive new, carbon-reducing technologies into our products, services and operations. The Sr TPM will play a pivotal role in defining and implementing product line strategies and initiatives to help new business areas decarbonize to reach net zero. They will also work cross-functionally across the Amazon Devices to develop and implement sustainability programs that will bring about measurable environmental benefits. The successful candidate must have a solid understanding of sustainability or hardware development to translate this knowledge into actionable initiatives for devices products. The successful candidate also has strong communication, analytical skills, and the ability to apply systems thinking to complex, fast moving problems. In this role, you’ll work across many groups, get broad exposure to the entire business and engage with external technology ventures. At the same time, in the midst of this big organization you will get the opportunity to have true ownership and effect real change to the product and the business.Key job responsibilitiesThe ideal candidate should possess a strong program management background, have experience leading large/complex/cross-organizational projects, and have a well-rounded technical background. As a Sr Technical Program Manager, your responsibilities will include writing specifications, driving project schedules from design to release, managing the production launch for a product/feature, and using metrics to provide status along the way. You will lead and coordinate design and implementation efforts, coordinating across multiple teams to develop optimal solutions. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.Sr TPMs need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Along with that, Sr TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Sr TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products.A day in the lifeA day in the life- Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and sustainability needs- Manage entire product life cycle from strategic planning to tactical execution and work with key internal and external stakeholders to deliver on that vision, e.g. engineering, product management, etc- Establish goals and reviewing metrics to identify opportunities and deliver success- Research and identify new opportunities to innovate on behalf of our customers- Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraintsAbout the teamAmazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Within Lab126, the Sustainability organization focuses intently on reducing our carbon impact and making our products and their experiences more sustainable for business and the planet.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create? Work hard. Have fun. Make history. The Role: As a Software Development Engineer, you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. In this role, you will: - Prepare technical requirements, software design specifications and other forms of documentation - Develop embedded software solutions - Track and analyze the latest power optimization solutions and low-power technology trends in mobile fields and implement them into our products. - Work closely with hardware, BSP, and QA engineers to insure optimal efficiency implementation of system power features. - Work with our low-power and thermal engineers to share power consumption and define optimal low-power and thermal solutions. - Participate in power analysis reviews and improvements. - Identification of software design and implementation issues negatively impacting power consumption at system levels.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are a dynamic team of innovators passionately applying leading-edge technology to transform our customers' experiences with Amazon Devices. As a Senior Applied Scientist, you'll develop scientific models and tools, with a strong emphasis on time series forecasting, that enable business leaders to make decisions informed by unbiased, data-driven evidence. Your innovative solutions will directly influence millions of customers' experiences with Amazon Devices.In this role, you'll tackle complex, unsolved problems at the intersection of machine learning, operations research, and business strategy. The challenges you'll solve include forecasting, recommendations, and classification, driving the long-term strategy for Amazon Devices Operations. Your models will operate at a global scale, optimizing operations across Amazon's vast network of devices and services.Key job responsibilities- Develop and implement innovative machine learning solutions: Create scalable, predictive models using advanced analytical techniques, with a focus on time series forecasting, to solve complex business problems and optimize key processes.- Analyze and leverage large-scale data: Extract valuable insights from Amazon's vast historical business data to drive automation and optimization across various operations.- Collaborate with cross-functional teams: Work closely with software engineering and operations teams to implement real-time models, create new features, and optimize business operations.- Establish robust data science processes: Design and maintain scalable, efficient, and automated processes for time series data analysis, model development, validation, and implementation.- Drive business impact through data-informed decisions: Conduct research on novel machine learning approaches, track business activities, and provide clear, compelling reports to management, ensuring alignment with Amazon Devices Operations' long-term strategic goals.What We Offer:- Access to state-of-the-art computing resources and vast datasets to support your research and development- Significant opportunities for professional growth and the chance to become a thought leader in applied machine learning- A diverse, world-class team of scientists and engineers, fostering an environment of continuous learning and innovation- Opportunities to present your work at top-tier conferencesA day in the lifeAs you begin your day, you connect to your high-performance cloud services, leveraging state-of-the-art computing resources to run complex time series simulations on vast datasets. Your morning is spent analyzing results and extracting insights that could revolutionize Amazon Devices Operations. By lunchtime, you're collaborating with a diverse team of world-class scientists and engineers in a "lunch and learn" session, sharing knowledge and sparking innovative ideas. The afternoon involves mentoring a junior scientist, showcasing your commitment to fostering talent and contributing to the field's growth.Later, you prepare for an upcoming presentation at a top-tier machine learning conference, excited to share your team's innovative work with the global AI community. Your day concludes with a cross-functional meeting, where you collaborate with engineers and product managers to apply leading-edge machine learning techniques to real-world challenges. Throughout the day, you've leveraged advanced resources, engaged in continuous learning, and pushed the boundaries of applied science - all while working on products that impact millions of customers. As you wrap up, you're energized by the significant opportunities for professional growth and the chance to become a thought leader in applied machine learning at Amazon Devices Operations.About the teamJoin our high-performing, innovative team that never settles for the status quo. As part of this dynamic organization, you'll work alongside a diverse group of research scientists, data engineers, user experience designers, product managers, and program managers - all passionate about continuously improving how things are done and taking immense pride in the impactful solutions we build. Our team is structured into related but divergent sub-groups, each focused on delivering business-driven software and data that address the evolving needs of Amazon's Devices Operations and Supply Chain.If you thrive in a fast-paced, collaborative environment where innovation is the norm, you'll find yourself right at home here. We constantly push the boundaries of what's possible, leveraging state-of-the-art technologies and vast datasets to create transformative experiences for our customers. By providing an end-to-end perspective, we ensure the solutions we design and build today will solve both current and future challenges. Your contributions will make a tangible difference as we work together to set new standards in the industry and shape the future of Amazon Devices Operations.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience with neural deep learning methods and machine learning- Experience programming in Java, C++, Python or related language- Experience in the following areas: time series forecasting, neural deep learning methods, and machine learning ...

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior SDE with a strong machine learning background, to lead the development of industry-leading models with multimodal systems.As a Senior SDE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers and will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will have significant influence on our overall strategy by working at the intersection of engineering and applied science to scale pre-training workflows and build efficient models. You will drive the system architecture, and spearhead the best practices that enable a quality infrastructure.The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.Key job responsibilities- Responsible for pre-training multimodal LLMs - Work closely with Applied scientists to scale pre-training of machine learning models on GPUs while optimizing the training workflows using highly distributed training techniques and frameworks (Like FSDP, NVIDIA NeMo, Megatron Core etc)- Will work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.- Will work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.About the teamAGI Foundations team is responsible for building industry leading generative AI models.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 2+ years of expertise in Machine Learning and model training ...

As a Senior Battery Systems Engineer, you will work closely with our business and cross-functional engineering teams to gather requirements, design, and implement new features. You’ll contribute to all aspects of the battery systems development lifecycle, including design, architecture, development, documentation, testing, and operations.Key job responsibilitiesLead the design, development, and delivery of battery systems and sub-systemsDecompose system and sub-system requirements to the component levelDevelop and support verification, validation, and integration strategies, as well as testing from prototype to productionConduct system and design reviews, failure mode and effects analysis (DFMEA), and risk assessmentsReview technical drawings and production documentationPerform root cause analysisProvide support to assembly and testing teams during productionEnsure product conformity to standards and best practicesDrive product safety through analytical, risk-assessed approachesLead technically-focused meetingsA day in the lifeIn this highly technical role, you’ll be the engineer that others can count on. With your enthusiasm and problem-solving skills, you’ll tackle every challenge head-on. Your hands-on, multidisciplinary work will have a direct impact on bringing our innovative solutions to life.About the teamThe Ring battery team is a group of engineers and technical program managers that focus on building a better end to end battery experience for our Neighbors. BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- 5+ years of circuit design experience for a rechargeable battery powered device that has shipped to customers. ...

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?The Role: We are a cross functional team of engineers who obsess over our customers and our devices by seeking out and finding all hardware issues during product development. The Signal Integrity team is looking for an expert in high speed validation, interface compliance testing, and embedded system debug. The Sr. SI Validation Engineer will be a member of the Signal Integrity team with responsibilities for the simulations, tests and validation of high speed digital interfaces on new products and components. This will require close cooperation with the EE design, compliance and software teams. You will work at the PCB and product systems level. In this role, you will: - Perform pre-layout and post-layout SI and PI simulations- Work with design teams to develop and execute validation plans - Tune custom hardware to optimize Signal Integrity and cross-functional performance - Work with design team to debug issues - Develop test set-ups and research new validation technologies - Develop firmware/scripts/applications to test the hardware - Provide functional verification of electrical subsystems - Report validation status - Mentor team members on Signal Integrity and Lab Validation best-practices BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Bachelor's degree in electrical engineering, computer engineering, or equivalent ...

As a Battery Systems Engineer, you will work closely with our business and cross-functional engineering teams to gather requirements, design, and implement new features. You’ll contribute to all aspects of the battery systems development lifecycle, including design, architecture, development, documentation, testing, and operations.Key job responsibilitiesLead the design, development, and delivery of battery systems and sub-systemsDecompose system and sub-system requirements to the component levelDevelop and support verification, validation, and integration strategies, as well as testing from prototype to productionConduct system and design reviews, failure mode and effects analysis (DFMEA), and risk assessmentsReview technical drawings and production documentationPerform root cause analysisProvide support to assembly and testing teams during productionEnsure product conformity to standards and best practicesDrive product safety through analytical, risk-assessed approachesLead technically-focused meetingsA day in the lifeIn this highly technical role, you’ll be the engineer that others can count on. With your enthusiasm and problem-solving skills, you’ll tackle every challenge head-on. Your hands-on, multidisciplinary work will have a direct impact on bringing our innovative solutions to life.About the teamThe Ring battery team is a group of engineers and technical program managers that focus on building a better end to end battery experience for our Neighbors. BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- 4+ years of circuit design experience for a rechargeable battery powered device that has shipped to customers. ...