Technical Writer, AGI-Data Services

The Amazon General Intelligence Data Services (AGI-DS) organization is engaged in data processing to support generative, large language AI models. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa’s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. Come build the future of AI with us.Amazon is seeking a Technical Writer (TW) to join our AGI-DS organization. This role focuses on creating and updating instructions for data labeling according to inputs from internal Amazon customers and feedback from Operations stakeholders. The TW will engage in customer meetings, develop content, provide feedback on tooling UI, and support trainings/knowledge shares of content.In this role you will have the opportunity to work with a talented team of technical writers and PMs to produce data processing documentation for a cross-functional environment. The Conventions team plays a vital role in getting our Language Data Analysts trained quickly and making sure that the details of our processing standards are clearly described and easy to understand. The ideal candidate has the ability to deliver high-quality technical documentation, excellent communication skills, as well as a technical and linguistic aptitude that enables effective interaction with Data Analysts, AI modelers, and Language Engineers.Key job responsibilities* Produce high-quality guidelines to train annotators on improving and evaluating generative AI models * Make suggestions for updating or improving our content standards * Follow existing content maintenance and support mechanisms * Help define writing projects and determine priorities * Peer review other Technical Writers’ work * Work on an exploratory project, such as an interactive tutorial, a Standard Operation Procedure (SOP), or your own great ideas * Lead meetings with customers, provide feedback on tooling UI* Support training and knowledge shares of contentAdditional Responsibilities may include:* Building a thorough understanding of labeling conventions and provide support to global sites * Contributing to process improvements to reduce handling time and improve data output * Providing quality expertise to other team members and coaching improvementsBASIC QUALIFICATIONS* BA degree in Technical Writing, English, Linguistics, or a related field * Experience developing web content and using HTML, XML, or other markup languages * Ability to quickly grasp technical concepts and learn in-house user-interface tools * 3+ years of experience in language technology or technical writing roles * Strong writing skills, both technical and creative * Native level fluency in English * Excellent organizational, written, and verbal communication skills* Strong analytical, problem-solving, and critical-thinking skills * Independent, proactive, and self-motivated with record in timely delivery of requests ...

Software Development Engineer II, FPDS

Are you interested in working with the latest technology in the cloud computing space? The Amazon Foundational People Data Services (FPDS) organization is seeking a Software Development Engineer (SDE) II to join our team in building innovative cloud solutions that enable Amazon's builders to address the needs of our global workforce of nearly 3 million Amazonians.Our mission is to create a workplace that empowers Amazonians to innovate on behalf of our customers. We are at a strategic inflection point, as Amazon has outgrown the third-party HR systems that we once relied upon. We are developing highly reliable builder tools (powered by AWS) that make it possible for builders to create solutions that meet Amazon's high bar, while exceeding the speed of delivery that was only possible by way of third-party tools. As an SDE II on our team, your primary responsibility will be to design, build and deliver software that enables other builders to deliver integrated solutions for customers of HR. You will have the opportunity to work closely with customers, test prototypes, and incorporate their feedback into our solutions. If you’re thrilled by the idea of ownership, passionate about creating software from scratch, and comfortable with the pace of shipping software in cycles measured in weeks, we would love to connect with you.Key job responsibilities- Architect and build highly available software components in a distributed architecture- Collaborate with cross-functional teams - Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performanceA day in the lifeYou'll work on projects at the forefront of innovation, pushing boundaries and creating solutions that are shaping the future. You'll be surrounded by a team of talented individuals who are passionate about what they do. In this role, you'll have the unique ability to influence software architecture on a global scale. Your expertise and insights will have a direct impact on how our products are developed and implemented worldwide. You'll be working on projects that directly impact our customers and contribute to their success. And while you're making a difference, you'll also have continuous learning and professional growth opportunities. About the teamThe FPDS Smart Forms Builder Tools organization's primary mission is to enable the rapid development of secure, scalable, and seamless experiences and workflows for end users. We are committed to simplifying common patterns for our builder customers, empowering them to devote more time to innovating on behalf of their customers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Applied Scientist , Automated Reasoning Group

The Automated Reasoning Group is looking for a Applied Scientist with expertise in programming language semantics and deductive verification techniques (e.g. Lean, Dafny) to deliver novel code reasoning capabilities at scale. You will be part of a larger organization that develops a spectrum of formal software analysis tools and applies them to software at all levels of abstraction from assembler through high-level programming languages. You will work with a team of world class automated reasoning experts to deliver code reasoning technology that is accessible to all developers.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in automated reasoning techniques, such as SAT/SMT, deductive verification. ...

Implementation Manager, ProServe

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business(AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of AB to buyers and sellers of all sizes, unlocking our potential worldwide.Implementation Managers (IM) in Professional Services support large, Enterprise-grade business customers launching AB as a supplier. IMs work post-launch to accelerate customers’ user engagement and adoption of AB. IMs translate highly ambiguous customer needs and business strategies into a solution and technical strategy in AB that yields business results and meets the customers’ needs. IMs engage with varying levels of customers, from Directors up to C-level executives throughout the AB implementation. IMs are experts in AB solutions and have broad knowledge of the technology domains that AB integrates with (most often with specializations in supply chain, ERP and eProcurement solutions), enabling them to scope solutions, estimate timelines, set customer expectations, and build architectures and plans. The ideal candidate will have experience developing relationships across functional areas such as Purchasing, Finance, Change Management and IT, project management experience managing B2B implementations, and has a proven track record of meeting and exceeding program goals.Key job responsibilitiesThe Implementation Manager leads multiple, concurrent implementation projects that vary in size and scope. The Implementation Manager is accountable for: *Leading deep discovery conversations with customers to understand their business and purchasing processes and designing the AB solution based on customers’ technical requirements and goals * Overseeing the execution of the solution (including technical setup, testing, change management, solution adoption) and delivery quality, to be sure we deliver on our high bar customer commitments * Effectively communicating proposed solutions, project updates, and risks to customers and Amazon Business Leadership * Assess program risks, anticipate challenges, and provide escalation management when necessary* Driving and accelerating spend adoption through change management activities and advising customers on best practices for using Amazon Business solutions* Meeting or exceeding targets for customer and/or feature spend adoption * Working with cross-functional teams including sales, product, tech, and marketing to scale solutions that will increase customer adoption and up level AB’s offeringBASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience positioning and selling innovative solutions to new and existing customers and market segments- Knowledge of procurement and source to pay methods at small and medium businesses- Experience translating customer needs into business requirements- 3+ years of B2B implementation or services delivery experience ...

Language Engineer, Artificial General Intelligence - Data Services

The Amazon Artificial General Intelligence (AGI) Data Services organization is looking for a Language Engineer with experience in dataset construction, linguistic annotation, dialog/semantic schemas, and automatic processing of large datasets. You will play a critical role in driving innovation and advancing the state-of-the-art in natural language processing and machine learning. You will work closely with cross-functional teams, including product managers, engineers, and data scientists to ensure that our AI systems are aligned with human policies and preferences. Key job responsibilitiesSpecifically, the Language Engineer will: • Design data collection/creation tasks in response to science needs: author instructions, define and implement quality targets and mechanisms, provide day-to-day coordination of data collection efforts (including planning, scheduling, and reporting), and be responsible for the final deliverables• Analyze and extract language-related insights from large amounts of data• Build tools or tool prototypes for data analysis or data authoring, using Python or another scripting language• Use modeling tools to bootstrap or test new functionalities • Collaborate with scientists and software engineers to evaluate performance of language models• Handle competing requests from a range of data customers BASIC QUALIFICATIONS• Masters’s or higher degree in a relevant field (computational linguistics or equivalent field with computational analysis) • 2+ years experience in computational linguistics or language data processing• Experience with language annotation and other forms of data markup• Experience with scripting languages, such as Python• Experience working with speech and text language data in multiple languages• Excellent communication, strong organizational skills and very detailed oriented• Comfortable working in a fast paced, highly collaborative, dynamic work environment ...

Senior Manager, Product Management Tech, AGI Data Services - Data Quality

Amazon's AGI Data Services organization is looking for a Senior Manager of Product Management - Technical for its Data Quality business unit. The purpose of the role is to establish and drive the evolution of the set of technology used to accurately measure and improve data quality of our human-in-the-loop processes. Come be part of an initiative that is mission-critical to building and improving the just-launched Amazon Nova foundational models!Today, AGI Data Services produces tens of millions of units of human-created data that is used to train and fine-tune large language models. These data must be evaluated based on whether they were generated following the conventions defined by the workflow, on dimensions such as complexity, correctness, helpfulness and harmfulness. Filtering out high quality data from low quality is of paramount importance, as it ensures that we maximize our chances of successfully improvement performance of the model under test.To achieve this objective, the Data Quality organization is responsible for auditing individual units of data, as well as building an automated system using a large language model to predict and filter high quality units of data from low. The software that we design to solve these problems must be highly available and scalable given the number of quality auditors and teams that rely on these capabilities on a daily basis. The stakeholders for these products are varied in their skill sets and responsibilities throughout the organization and company, ranging from highly-technical Applied Scientists to the Device Associates who need highly-personalized feedback to improve their daily quality.BASIC QUALIFICATIONS- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience leading cross-functional software development teams, operations , UX Designer and other Product Managers ...

Software Dev Manager III, Amazon Experience & Technology

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 2,000,000 of your co-workers? We are building cutting edge solutions to revolutionize the way we onboard employees to Amazon. We re-imagine technology to empower joiners to easily join Amazon. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.We are looking for an SDM to support the Joining Amazon Organization that is responsible for getting 1.5M employees from offer acceptance to day1. We are responsible for background check, medical check, work authorization, mandatory documents, personal information management, and identity management. We build services to support all Amazon businesses. We are building 1P encapsulated services from the ground up and a new end-to-end experience within A to Z. We require a visionary leader who can define the future of Joining Amazon. In this role you will be working with multiple tech teams across many businesses. You will lead a team to build the largest onboarding plat form on Earth.Key job responsibilitiesLead your team to build a brand new product with quality, robustness and Amazon sized scale as top priorities.Prioritize being a really great people manager. Building, motivating, rewarding and coaching a diverse team of Software Development Engineers is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.Contribute to architecture and design discussions for full stack software.Lead your team to evolve our service architecture with quality, robustness and Amazon sized scale as top priorities. You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.Set a vision for your team and create product roadmaps.Help your team sort out technical and product requirements and priorities. Deliver product roadmap items and cross-team projects.Delight your customers. Internalize our customer challenges and derive creative solutions which apply new and innovative technology.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Software Development Engineer II, DPX Data

Interested in working with the latest technology in the cloud computing space? If you’re thrilled by the idea of ownership, passionate about creating new platforms, features and services from scratch and comfortable with the pace of a company shipping software in cycles measured in weeks not years, we would love to connect with you. Amazon continues to reach new heights with a growing and diverse global workforce that spans 54 countries and over 2.8M active workers. Current predictions are that the total Amazon workforce will surpass 10M active workers by 2025. This means that we need a new, built from the ground up, Human Capital Management system that will allow for quick changes to business processes necessary to support emerging needs. These new systems will make sure that we can meet the needs of Amazon as we scale, and guarantee the HR systems are in high standards that Amazon demands. As we progress towards a new HR system, we need to make all systems world-class to align with corporate values. The core data platform’s primary goal is to give access and storage of human capital information to a large eco system across Amazon and its associated vendors as we build new systems to take us into the future. Data from our platform is vital to calculate compensation, payroll and benefits, in hiring, on boarding and separation activities, security and access controls, fulfilment center operations, to build many other low friction business processes and world-class experiences for everyone at Amazon who innovate on behalf of our customers. Our world-class engineers continuously strive to build and run an infrastructure that can process billions of queries, data consistency and availability related problems in a distributed systems architecture, functional data materialization for unique business use cases, data visualization and analytics products and set up data privacy controls. We are just scratching the surface in building a one-of-a-kind cloud native platform that is uniquely positioned to accelerate delivering customer value across Amazon! We are looking for developers with strong computer science fundamentals, including data structures, object-oriented design, algorithm design, problem solving, and complexity analysis. If you have a track record of designing and building scalable, complex solutions across distributed systems in an agile environment, we want to talk to you.About the teamThe Data Producer eXperience (DPX) organization’s primary mission is to enable data producers to securely and efficiently store, describe, and vend data to downstream data consumers at Amazon scale, providing a seamless experience with greater visibility, security and privacy built into all of our services. We strive to empower data producers to get their data to market faster with improved time to value.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Product Manager - Tech, Employee Onboarding & Admin

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 2,000,000 of your co-workers? We are building solutions to revolutionize the way Amazon thinks about managing our workforce. We re-imagine technology to empower leaders of all levels to scale and grow their teams and support employees throughout their careers. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.Each day you come into work, you get to learn from some of the smartest people in the world, solve hard and interesting problems, and help move the needle at Amazon scale. Come join us and be a part of the Amazon story!Jobs Domain is focused on making the administration and management of Amazon’s global workforce easy. We centralize workforce data, ensure data integrity and security, and provide intuitive tools that enable people managers, HRx, and service delivery teams to take administrative actions that align with business needs. We improve the experience of all Amazon people managers and HRx by providing intuitive, easy-to-find tools that allow them to take actions to better manage their teams. We accelerate accurate decision-making in self-service workflows and drive down manual, low-value work. We handle the complexity of a transaction behind the scenes, including any necessary integrations with other teams (security, privacy, legal, risk, employment policies, compensation, et al.) so that our customers get to the outcomes they need, while being transparent about the progress to the user and stakeholders.Jobs Domain is at the heart of Amazon’s evolving HR tools. No team in People eXperience and Technology (PXT) owns, processes, and vends more employee data than we do, and that puts is in a prime position to innovate on behalf of customers. We’re looking for a leader to build the team and product roadmap that will make our vision of a world-class Amazonian experience a reality.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals.- Write and review PR/FAQs and other strategic documents with senior leadership.- Lead the development of the product strategy and vision supported by internal and external analysis- Create buy-in for the product vision both internally and with key external partners- Work closely and collaboratively with design and product teams from partner organizations- Define creative, high quality, simple product roadmaps based on product strategy and vision- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application- Manage prioritization and trade-offs among customer experience, performance, and operational support load- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeYou will be working with a unique and gifted cross-functional team of Engineers, Designers and Product Managers to develop exciting PXT products and experiences for Amazonians across the globe.About the teamInclusive Team Culture: Our team is diverse! We are intentional about attracting, developing, and retaining talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Senior Sales Account Manager, Services

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Senior Account Manager who is passionate about partnering with our advertisers, educating them, helping to solve ambiguous business problems, and mitigating risks before they become roadblocks. As a Sr. Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customers to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sr. Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction to meet revenue targets• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on AmazonBASIC QUALIFICATIONS• Bachelor's degree• 7+ years of digital advertising and client facing roles experience• Experience with digital media/marketing strategy, data analysis and data analytics & visualization• Success in optimizing products and services based on client needs• Strong Proficiency in Microsoft Excel• Demonstrated success working with cross-functional teams and building strong relationships internally and externally ...

Software Development Manager, Amazon Health - New Partner Services

We are a passionate team working to build a best-in-class healthcare product designed to make high-quality healthcare easy to access. We are looking for a Software Development Manager who can build new engineering solutions with a motivated team that will delight our customers. The problem space is well-defined but the solution space is not and strong technical acumen and ability to spot problems at architecture stage would be important. This role requires deep technical expertise, and gives you the opportunity to engineer systems and build reliable and secure services for healthcare. You have an eye towards quality, and insist on the highest standards. You are motivated to tackle ambiguous situations with technologies to rapidly solve problems. You are a team player, contribute to the execution of team objectives, and leverage technical knowledge and engineering best practices to rapidly deliver solutions that have a broad business impact.#everydaybetterAbout the teamInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life HarmonyOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of engineering experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Sr. Technical Program Manager, Amazon Health - New Partner Services

We’re on a mission to make what should be easy in health care, easier, and to help our customers, patients, and members get and stay healthy. In this role, you will deliver capabilities that allow customers to discover and engage with chronic condition management programs.The right candidate will be able to effectively coordinate across key technical and non-technical dependencies and navigate the ambiguity that comes with a start-up environment. They will be as comfortable engaging internal stakeholders as they are working with external providers, supporting them from contract through to implementation and post-launch.The right candidate has a program management background, with demonstrated experience working large projects with matrixed dependencies, is technical enough to engage with high level designs and dependencies, and has excellent problem-solving abilities. As a TPM, you will anticipate bottlenecks, provide escalation management including proposing solutions, anticipate risks and make tradeoffs, and balance the business needs versus technical constraints. An ability to take projects and break them down into manageable pieces, develop specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.#everydaybetterKey job responsibilities- Define and drive a project plan across technical teams and dependencies spanning multiple organizations with competing priorities- Broker conversations and negotiations across non-technical stakeholders, including marketing, finops (including accounting and tax), finance, legal, and privacy- Engage with 3P engineering teams and facilitate discussions on implementation and integration options, as well as drive development of integration and onboarding materials- Proactively identify and mitigate risk, driving escalations and alignment across senior leadership where necessary- Provide regular status updates across a variety of stakeholders- Develop new mechanisms, and retire ineffective process, in an effort to consistently improve efficiency and deliveryBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Machine Learning Data Associate I - French, AGI-DS

Have you always wanted to be a part of something bigger - something that charts a course for the future? Do you love seeing the result of your work reflected in the world around you? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? Then please, read on!Key job responsibilities• Work with a range of text, speech and other types of data in French• Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using in-house tools and software.• Report issues with tools and software as and when they occur.• Show Ownership and initiative when providing feedback for improvements to existing tooling that can increase the amount and quality of the data we process - we believe every ground-breaking change starts with a small idea!• Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.What We Offer • Opportunity to work in a leading world-class organization, dedicated to making everyday life simpler for millions of people• Competitive salary• Benefits packageA day in the lifeWe are looking for a Data Associate (DA) to undertake the task of foundational labelling functions, such as dialogue evaluation on speech & text data, to assess and improve Alexa’s performance in everyday situations. To effectively change the world, you need to be a bit different - your adaptability, focus, and attention to detail in a constantly shifting environment are unparalleled; you pride yourself on your ability to recognise issues - and come up with elegant and innovative solutions. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. So, an inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe Amazon Data Services organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modelling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.BASIC QUALIFICATIONS• Speak, write, and read fluently in French• Comfortable working with speech from various dialects and accents of one or more of the following regional languages: French• High-School or equivalent diploma • Speak, write, and read fluently in English • Knowledge of Microsoft Office products and applications ...

Machine Learning Data Associate I - German, AGI-DS

Have you always wanted to be a part of something bigger - something that charts a course for the future? Do you love seeing the result of your work reflected in the world around you? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? Then please, read on!Key job responsibilities• Work with a range of text, speech and other types of data in German• Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using in-house tools and software.• Report issues with tools and software as and when they occur.• Show Ownership and initiative when providing feedback for improvements to existing tooling that can increase the amount and quality of the data we process - we believe every ground-breaking change starts with a small idea!• Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.What We Offer • Opportunity to work in a leading world-class organization, dedicated to making everyday life simpler for millions of people• Competitive salary• Benefits packageA day in the lifeWe are looking for a Data Associate (DA) to undertake the task of foundational labelling functions, such as dialogue evaluation on speech & text data, to assess and improve Alexa’s performance in everyday situations. To effectively change the world, you need to be a bit different - your adaptability, focus, and attention to detail in a constantly shifting environment are unparalleled; you pride yourself on your ability to recognise issues - and come up with elegant and innovative solutions. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. So, an inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe Amazon Data Services organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modelling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.BASIC QUALIFICATIONS• Speak, write, and read fluently in German• Comfortable working with speech from various dialects and accents of one or more of the following regional languages: German• High-School or equivalent diploma • Speak, write, and read fluently in English • Knowledge of Microsoft Office products and applications ...

Machine Learning Data Associate I - Italian, AGI-DS

Have you always wanted to be a part of something bigger - something that charts a course for the future? Do you love seeing the result of your work reflected in the world around you? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? Then please, read on!Key job responsibilities• Work with a range of text, speech and other types of data in Italian• Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using in-house tools and software.• Report issues with tools and software as and when they occur.• Show Ownership and initiative when providing feedback for improvements to existing tooling that can increase the amount and quality of the data we process - we believe every ground-breaking change starts with a small idea!• Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.What We Offer • Opportunity to work in a leading world-class organization, dedicated to making everyday life simpler for millions of people• Competitive salary• Benefits packageA day in the lifeWe are looking for a Data Associate (DA) to undertake the task of foundational labelling functions, such as dialogue evaluation on speech & text data, to assess and improve Alexa’s performance in everyday situations. To effectively change the world, you need to be a bit different - your adaptability, focus, and attention to detail in a constantly shifting environment are unparalleled; you pride yourself on your ability to recognise issues - and come up with elegant and innovative solutions. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. So, an inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe Amazon Data Services organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modelling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.BASIC QUALIFICATIONS• Speak, write, and read fluently in Italian• Comfortable working with speech from various dialects and accents of one or more of the following regional languages: Italian• High-School or equivalent diploma • Speak, write, and read fluently in English • Knowledge of Microsoft Office products and applications ...

Machine Learning Data Associate II- French, AGI-DS

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality as customer privacy is our biggest tenet• Work with a range of different types of data including but not limited to text, speech, image, and video in French• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Eye for detail and ability to pivot from one category of requirement to another instantaneously.• Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations• Demonstrate ownership in floor support to clarify internal queries during execution on need basisA day in the lifeWe are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe team works strictly in the office Monday through Friday with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, trainings, and Amazon events throughout the year await you.BASIC QUALIFICATIONS• Fluent proficiency in French language, including grammar and spelling (both written and spoken). • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: French• Business proficiency (B1+) in English language. • High-School or equivalent diploma. • 2+ years of professional work experience with demonstrated task execution ability ...

Machine Learning Data Associate II- German, AGI-DS

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality as customer privacy is our biggest tenet• Work with a range of different types of data including but not limited to text, speech, image, and video in German• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Eye for detail and ability to pivot from one category of requirement to another instantaneously.• Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations• Demonstrate ownership in floor support to clarify internal queries during execution on need basisA day in the lifeWe are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe team works strictly in the office Monday through Friday with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, trainings, and Amazon events throughout the year await you.BASIC QUALIFICATIONS• Fluent proficiency in German language, including grammar and spelling (both written and spoken). • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: German • Business proficiency (B1+) in English language. • High-School or equivalent diploma. • 2+ years of professional work experience with demonstrated task execution ability ...

Machine Learning Data Associate II- Italian, AGI-DS

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality as customer privacy is our biggest tenet• Work with a range of different types of data including but not limited to text, speech, image, and video in Italian• Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly.• Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Eye for detail and ability to pivot from one category of requirement to another instantaneously.• Demonstrate support for daily operational deliverables like AHT, quality, TAT for multiple task types assigned to you and the team• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs.• Responsible for identifying day-to-day process and operational issues in SOP, tools and suggest changes to unblock operations• Demonstrate ownership in floor support to clarify internal queries during execution on need basisA day in the lifeWe are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data.Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers’ lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe team works strictly in the office Monday through Friday with an eight-hour shift. We are constantly looking for ways to improve our capabilities and deliver the best product possible. Diverse team, regular meetings, trainings, and Amazon events throughout the year await you.BASIC QUALIFICATIONS• Fluent proficiency in Italian language, including grammar and spelling (both written and spoken). • Comfortable working with speech from various dialects and accents of one or more of the following regional languages: Italian• Business proficiency (B1+) in English language. • High-School or equivalent diploma. • 2+ years of professional work experience with demonstrated task execution ability ...

Software Development Manager, PXT Foundational People Data Services - Jobs Domain

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 2,000,000 of your co-workers? We are building solutions to revolutionize the way we think about managing our workforce. We re-imagine technology to empower leaders of all levels to scale and grow their teams and support employees throughout their careers. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.Each day you come into work, you get to learn from some of the smartest people in the world, solve hard and interesting problems, and help move the needle at Amazon scale. Come join us and be a part of the Amazon story!Key job responsibilities- Lead your team to build new products with quality, robustness and Amazon sized scale as top priorities.- Prioritize being a really great people manager. Building, motivating, rewarding and coaching a diverse team of Software Development Engineers is the most important part of this role. You will recruit and retain top talent and excel in day-to-day people and performance management tasks.- Contribute to architecture and design discussions for full stack software.- Lead your team to evolve our service architecture with quality, robustness and Amazon sized scale as top priorities. You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues.- Set a vision for your team and create product roadmaps.- Help your team sort out technical and product requirements and priorities. Deliver product roadmap items and cross-team projects.- Delight your customers. Internalize our customer challenges and derive creative solutions which apply new and innovative technology.About the teamInclusive Team CultureOur team is diverse! We are intentional about attracting, developing, and retaining talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth and strive to assign projects based on what will help each team member grow towards their career goals.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Machine Learning Engineer , AGI Structured Information Retrieval

The AGI Structured Information Retrieval team develops the services required to query the Amazon Knowledge Graph (AKG), an LLM-optimized, foundational component in the AGI tech stack, using Natural Language.As a MLE, you'll have the power to lead the charge in developing algorithms and modeling techniques to push the boundaries of model training and deployment at scale.Key job responsibilities* Ability to quickly learn cutting-edge technologies and algorithms in the field of ML to participate in our journey to build the best NL to Structured retrieval service.* Responsible for the development and maintenance of key platforms needed for developing, evaluating and deploying ML models for real-world applications.* Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.* Work closely with Applied scientists to develop and scale machine learning models.A day in the lifeYou will be working with a strong team of engineers and collaborating with applied scientists to develop novel processes for constructing and enhancing structured information retrieval systems; and enable high precision/recall & low latency access to knowledge in AKG.For this role we expect: - 3+ years of professional software development experience in distributed systems with emphasis on ML infrastructure- 3+ years of current programming experience building ML infrastructure using languages such as Python, C++ or Rust- Hands-on experience with parallel computing platforms such as CUDA, OpenMP, etc- Deep understanding of AI frameworks such as PyTorch, TensorFlow, and JAX, and their demands on underlying compute infrastructure, memory bandwidth, network interconnect, and storage as scale goes up- Knowledge of emerging AI hardware accelerators and architectures- Experience with containerization and orchestration technologies (Docker, Kubernetes)BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...