Content Creator, Blink

Blink was the result of one of the most successful crowdfunding campaigns ever and is now part of Amazon Devices, the consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, and Echos. Our mission is to provide peace of mind for home owners while they are way from home using our wire-free, battery-operated smart home security cameras.The Content Creator assists our team of support associates by maintaining a library of support content that translates complex processes and policies into easy-to-find and follow references. The ideal candidate will have experience creating and managing content in a structured authoring tool and content management systems. They will also possess demonstrated project management experience and the strong ability to use sound business judgment to make quick decisions under pressure in ambiguous circumstances.This remote role must be located in TX, SC, NC, GA or FL.Key job responsibilities*Partnering with technical, product, and business teams to gather information for support content*Writing superior content that enables support associates to perform their job with minimal ambiguity*Using a combination of data analysis, user research, benchmarking, and content audits to identify high-impact opportunities for improvement across all content areas*Partnering with our business intelligence team to provide reporting on content usage*Participating in continuous improvement projects related to content accessibility, usability, and updates*Addressing requests from associates for updates or corrections to content*Helping script narration for multimedia training as neededBASIC QUALIFICATIONS*Bachelor’s Degree or equivalent work experience*3+ years’ experience creating support content or technical documentation*3+ years' experience using content management systems (CMS), Basic HTML, Microsoft Word, and Microsoft Excel*3+ years experience working with complex technical subjects and converting them into content that is easily consumed by customers* Experience applying and updating style guides for multiple audience types. ...

Pre-Construction Manager, ATS Preconstruction

As the Global Engineering Services (GES) Preconstruction Manager, you are responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects. Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The preconstruction manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process.Key job responsibilities• Independently manages difficult, cross-functional industrial builds from site selection through design completion, permitting and contract execution. You will be working independently in assigned regional area, interacting with leadership and stakeholders to resolve issues. • You will work with internal/external teams including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones and drive delivery to meet deadlines• A preconstruction manager drives results through communicating, weighing risks, making decisions, leading and influencing. You will competently represent project and technical information to many different audiences. You have good working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• You manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects. You perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• You are focused on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements. You keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors. You partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• You prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution. • You will find ways to adapt to constant change and innovation finding ways to Think Big, working outside of your comfort zone to solve adaptable solutions for an evolving business.• You understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms. You review additional reports such as noise and traffic reports and environmental studies.• Travel up to 40% within assigned regions A day in the lifeEach day you will represent GES in ensuring the on time and in budget execution of Amazon construction projects, while strategically improving processes. Daily tasks may comprise of construction coordination management and design document development with various consultants on projected changes, project status, ensuring consultants are meeting contractual obligations, and utilizing the Amazon information systems to record and update scheduling, budget and other key developments. Each day you will be navigating through uncertainty, proactively unblocking project barriers and influencing the best project decisions. You will be negotiating terms of contracts with developers, contractors and consultants all the while driving to meet or exceed schedules and budgets of the approved scope. Daily tasks may be comprised of site management, coordinating with contractors on projected changes and project status, ensuring contractors are meeting their contractual obligations, seeking sustainable environmentally friendly solutions throughout the construction process while implementing Amazon’s building environmentally friendly practices, and utilizing the Amazon information systems to record and update scheduling, budget, and other key developments. You may be negotiating terms of contracts with contractors all the while driving contractors to meet or exceed agreed-to schedules and budgets. You will represent Amazon’s interests in weekly architect, owner and contractor (AOC) meetings providing input on root causes and corrective action. Additionally, you will participate in weekly meetings providing input on root causes and corrective action as may be require. You will lead multiple medium sized to large sized projects of varying sizes and functions. You will be tactical and strategic working independently, interacting with leadership to resolve issues. You will provide estimating support, interpret drawings, contribute to budgets and approve lease exhibits. Pre-construction management also includes site validation, design management and validation of checklists and construction documentation. For jurisdictional coordination you will understand zoning/planning, fire code and building code. You will lead large cross functional teams establishing confidence in the Amazon business and architecture/engineering community. You act as the primary escalation point for project team members; owning and tracking issues to ensure that they are addressed, documented, and resolved using influence to manage team members. About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.BASIC QUALIFICATIONS- Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- 7+ years of project management, real estate development, architecture/design experience- 5+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience- 7+ years of facilities management, office management, corporate administrative services, or hospitality management experience ...