Delivery Practice Manager, Global Financial Services
Do you have IT consulting leadership experience deploying technology and IT transformations within Fortune 500 financial services (FS) enterprise organizations across infrastructure technologies, disciplines, practices and transformations? Have you built and led successful consulting practices? Do you have broad technical skills and experience across all aspects of cloud infrastructure? Can you build and lead a technical specialty team to deliver new capabilities to our Enterprise customers?The Amazon Web Services Professional Services team is looking for a Delivery Practice Manager (DPM) that can manage, develop and guide customers in their adoption of AWS Cloud solutions, including innovative solutions around DevOps.The DPM will focus on FS customers and DevOps, and will manage a team of direct reports. The DPM will develop a long-term plan to develop the right skills across its team. The team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer need. The DPM also acts as a trusted advisor for our Enterprise customers. The role includes all aspects of people management, relationship development, delivery oversight, and program management in their accounts.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Do you have consulting leadership experience deploying digital, data, technology strategy and execution within Fortune 500 enterprise organisation? Have you built and led successful consulting practices? Do you have broad technical skills and experience across Cloud, Innovation, Infrastructure, ML/AI, Data and Analytics, IoT and High-Performance Computing? Can you build, lead and influence practice managers and consultants in a professional services team to deliver these new capabilities on the AWS platform to our enterprise customers?At AWS, we are looking for a Senior Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving cloud technology topics such as Digital, ML/AI, data analytics, IoT, high performance compute and innovation; delivering business outcomes that contribute to our customers' transformation journey. An SPM will focus on a geography and will manage a team of direct reports (Practice mangers). The SPM will develop a long-term plan to develop the right skills across the team, influence the go-to-market strategy within the region and collaborate across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS7+ years delivering Consulting / Professional Services5+ years experience in hiring, developing and leading IT consultantsSolid, hands-on experience delivering business value to customers with Cloud-based data solutionsTransformation to actively support the delivery of projects.Has presented to IT executives as well as to technical subject matter experts. Routinely engages at these levels with customers, as well as with their consulting partners. ...