Applied Scientist

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEIn this role, you'll employ scalable cutting-edge machine learning (ML), deep learning (DL), and Natural Language Processing (NLP) techniques to detect and predict fraudulent activities, enhance fraud investigation capabilities, and develop advanced fraud protection and defense mechanisms. You'll leverage these technologies to analyze complex patterns in transaction data, identify anomalies, and create predictive models that can anticipate potential fraud before it occurs. Your work will be crucial in safeguarding the company's assets, protecting customers from financial harm, and maintaining the integrity of our systems. You'll translate intricate fraud patterns into actionable insights, enabling rapid response to emerging threats and informing critical business decisions related to risk management. You'll operate in an agile environment in which we own and collaborate on the life cycle of research, design, and model development of relevant projects.As an Applied Scientist, you will...- Protect Audible’s customers and content creators against the onslaught of AI-generated fraud- Develop Amazon-scale data engineering & modeling pipelines- Imagine and invent before the business asks, and create groundbreaking fraud detection and mitigation solutions using cutting-edge approaches- Work closely with other data scientists, ML experts, engineers as well as business across the globe, and on cross-disciplinary efforts with other scientists within Amazon- Contribute to the growth of the Audible Data Science team by sharing your ideas, intellectual property and learning from othersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- MS in one of the following disciplines: Computer Science, Statistics, Data Science, Economics, Applied Math, Operational Research or a related quantitative field +5 yrs relevant experience; or PhD- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...

Associate Director, Global Product Marketing

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE We are looking for an Associate Director, Global Product Marketing to help further grow and accelerate our unique offering and content, globally. As Associate Director, Global Product Marketing, you’ll have the opportunity to help shape and conduct the future of Audible’s products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe – North America, APAC, Europe, UK, Brazil (Audible’s existing regions/marketplaces). You’ll contribute to defining our go-to-market strategy, with an eye on expanding Audible’s value proposition, member base, and lifetime value across end consumers and creative stakeholders. ABOUT YOU You have a passion for data-driven results, a bias for action, a spirit that anything is possible, and an unapologetic focus on the customer. You thrive in a highly entrepreneurial, rapidly evolving climate, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches.As an Associate Director, Global Product Marketing, you will… - Continuously improve the value of membership by partnering with Product, Content and Country Leadership on new core features, benefits, and CX enhancements that will delight and engage current and future customers- Craft product stories to existing and prospective customers in an increasingly exciting category by creating clear and consistent propositions articulated through effective messaging- Drive and orchestrate the go-to-market strategies and oversee implementation for high-impact product and feature launches, collaborating closely with Product Managers, Country Managers, and Growth Marketers- Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization- Communicate business plans and marketing strategy to senior leadership- Partner with surface and channel Marketing teams to deploy GTM plans, and guide cohesive messaging strategy across outbound and inbound marketing channels- Partner with Communications team to craft our external story and press approach around product evolution• Partner with Finance, Analytics, and Data Science to define, measure and report on success and opportunity areasABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in product marketing and business strategy, with experience in defining and driving new customer-centric products and features toward market launch rollout- Bachelor’s degree in Business, Economics, Marketing or a related field of study ...

Associate Director, Internal Communications

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a proactive, articulate and enthusiastic individual for the role of Associate Director, Internal Communications. This position will report to the Head of Global Internal Communications and will play a vital role in informing, engaging and inspiring employees globally. In this role, you’ll have responsibility for supporting global communications initiatives for Audible with a key focus on internal communications and employee engagement. This is a collaborative role working to help drive and implement internal communications strategy, coordinate internal communications efforts across various business functions and territories, collect and share best practices and success stories, and provide strategic communications counsel and implementation support to senior leaders. ABOUT YOU You have superior communication and presentation skills (both written and oral); experience and understanding of the evolving communications landscape as well as cross-cultural sensitivities and keen ability to articulate all of the above internally and externally. You’re able to work collaboratively in a team environment, build effective working relationships across the organization, and help navigate through change and react with appropriate urgency to situations that require a quick turnaround. You have a passion for helping to foster employee engagement as well as an enthusiasm for Audible’s disruptive, high-energy technology-driven culture and our People Principles, as well as our commitment to the revitalization of communities in which we work across the globe. You have the ability to create impactful communications that are aligned with strategy and ensure we are reaching employees when and where they are available.As an Associate Director, Internal Communications, you will...- Serve as a communications business partner to various Audible leaders and teams, developing and implementing communications strategy, approach, processes and protocols that drive cross-cultural and cross-functional communication and help to further connect and engage employees in alignment with our existing global internal communications strategy- Provide support for presentations, message development and other internal outreach aligned with our overall Company priorities and activities as well as functional goals- Adapt messaging and communications vehicles and formats as needed, including identification of new communications channels, to ensure messages are well received across functions and territories and address cultural sensitivities- Establish a clear cadence and calendar for communications programming, in coordination with the Internal Communications team, and contribute to the overall global internal communications cadence and message development- Partner with other Global Corporate Affairs (including Corporate Communications and PR representatives in each territory) and HR team members to inform, engage and inspire employees around our People Principles, business strategy and priorities and content offerings, as well as various community engagement programs through timely, effective and relevant internal communications- Become immersed in various functions/organizations to serve as a key storyteller, amplifying company accomplishments and initiatives on a global level- Provide counsel to senior executives to ensure proactive internal communications, engagement and visibility to employees as well as partnership for leaders on timely reactive mattersABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in social sciences or humanities- 7+ years of recent professional communications or public relations experience- Experience working in a global/matrixed business environment- Experience using multiple communications channels and technologies, including Gen AI- Experience with Word, Excel and PowerPoint tools ...

AV Events Program Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs an AV Events Program Manager you will oversee the portion of Audible’s event portfolio that require AV components. In this role, the AV Events Program Manager is the primary point of contact for assessment, planning, and operational management of AV events. The team is based out of Newark, NJ but provides global support. You will ensure the team has mechanisms, infrastructure, and resources in place to support a wide variety of events including in-person, hybrid, and virtual. You are the primary point of contact for the customer, you are responsible in facilitating the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams in Audible and Amazon, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.ABOUT YOUYou have experience supporting live events. You can be strategic and are influenced by Technology and Culture but balance that with execution of daily tasks to maintain a high bar for customer service. Not every request will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage requests and have situational awareness to anticipate and resolve potential issues. When an issue does arise, you always attempt to look for the root cause and solve problems with a bigger picture in mind. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. As an AV Events Program Manager, you will...- Be a POC for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor- Ensure that resources are scheduled and prepared for event support- Seeks opportunities to help others improve skillsets and knowledge base- Maintains multiple operations calendars and databases- Manage applicable inventories and budgets- Ensure event requests are on triaged, planned for and executed comprehensively- Dynamically flex to customer needs and complications, escalates appropriately- Maintain a flexible schedule to support key aspects of events- Manages any necessary technical testing or technical rehearsals- Lead or support event day show flow creation, show calling, and stage management- Lead or support onsite production engineers through load in, pre-show operations, post-show wrap up, and load out- Partner with the AV Operations team and other technical resources to manage technical needs and issues- Find opportunities to execute events more efficiently and delight our customers- Maintain relationships with key stakeholders across the business- Manage and optimize relationships with vendors that augment your team’s capacity and capabilities- Create regular reports to share insights with leadership- Manage Team Goals, and programmatic initiatives, with increased ambiguity- Own your team’s operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation- Be able to travel about 5 times a yearABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years of experience in event or production management- 2+ years of show calling experience- 5+ years of experience with audio, video, lighting, and staging systems.- 2+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Demonstrated ability to maintain and manage complex calendaring systems and databases ...

Data Science Lead

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible's insights team leverages data to create value for our company and customers. We're seeking a Data Science Lead for our marketing and product measurement science team, to help us understand the return on investment (ROI) of our paid media and brand investments.As a Data Science Lead, you’ll manage a team of scientists working in the media measurement space. Your primary focus will be guiding scientific approach in developing and deploying advanced marketing measurement models (e.g., lifetime value, media mix). You will also lead Audible's scaled experimentation program, maintaining scientific integrity in global paid media experiments and guiding meta-analytical work to assess program health. Additionally, you will serve as the primary scientific contact for third-party media partners (Meta, Google), collaborating with them on new measurement approaches. You'll work with Audible marketers to translate sophisticated scientific methodologies into actionable business strategies, ultimately driving more effective marketing investments.ABOUT YOUAs a Data Science Lead, you will provide technical leadership in marketing measurement, design scalable model solutions, collaborate across scientific disciplines, communicate complex concepts clearly, and mentor team members to drive collective success.You have deep technical expertise across statistical modeling, machine learning, causal inference, and experimental design. You demonstrate a strong understanding of experimental design and evaluation. You are an expert in statistical modeling techniques. You have deep experience solving marketing-related problems, such as customer acquisition, retention, and ROI.You possess a strong ownership mindset and the ability to guide a technical team with minimal oversight. Your innovative problem-solving skills thrive in ambiguous environments, and you excel at translating complex scientific concepts into actionable insights. Outstanding business acumen, coupled with the ability to manage multiple projects simultaneously, defines your professional approach.You are committed to building a positive team culture, reliably delivering against commitments, and have a genuine passion for mentoring and developing scientific talent. You are adaptable across different scientific approaches and comfortable collaborating with cross-disciplinary scientific teams.As a Data Science Lead, you will...- Be a technical leader of other scientists, with substantial scope, impact, and visibility in the marketing measurement space- Understand complex use cases across the business and design scalable, efficient, automated model solutions, including developing, delivering, and improving various marketing measurement models- Collaborate with economists, applied scientists, and other data scientists on the right model specification(s) to serve business needs in the context of paid media measurement- Communicate clearly with senior audiences, translating complex scientific concepts into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical colleagues- Mentor and grow scientists in your team and across AudibleABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years managing a team of scientists or engineers, with a proven track record of hiring and developing junior team members- Master’s degree in relevant discipline and 5+ years of relevant professional experience (or equivalent)- Hands-on experience with marketing measurement models, including experience with articulating modeling trade-offs to business partners- Hands-on experience in designing and evaluating experiments, including experience with formal meta-analytical approaches for evaluating programs of experimentation- Hands-on experience with successfully putting marketing models into production- Fluency in Python and SQL- Experience influencing and delivering on a science roadmap ...

Director, Global Content Strategy

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role sits within Audible’s Global Content Strategy team and is dedicated to unleashing the power of the spoken word through our content. We use both qualitative and quantitative methods to identify strategic opportunities for Audible to provide a differentiated offering that delights our customers. In Global Content Strategy, we develop and help execute the plans needed to make those opportunities around the world a reality by building the long-term vision for the content that Audible develops, produces, acquires, and distributes. We provide the strategic frameworks that Audible deal makers and creatives across the globe need to move fast to make it real. We seek individuals who are passionate about the evolving audio entertainment landscape and want to be part of defining the future. We’re looking for an analytical and creative thinker, with the ability to ask the right questions and develop a point of view that will influence decisions.ABOUT YOU- A data-driven strategist who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to make our content better- An exceptional communicator with a knack for making complex topics simple, in writing, and evangelizing and inspiring people at all levels of the organization based on a shared vision- A creative thinker who has a sound ability to balance creativity with strong business judgment and analytical skills- A hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals, with a high tolerance for ambiguity and complexity- Resilient with a positive attitude. You exhibit integrity and an ability to follow through on commitments and deadlinesAs a Director, Global Content Strategy, you will...- Refine and support the execution of an evolving three-year global content strategy, ensuring alignment with Audible’s business growth aspirations and the delivery of unique value to both customers and creators- Partner with regional and global content leadership on a variety of key projects that span the content that Audible acquires, develops, produces, and distributes- Leverage data to build business cases and craft narratives to both assess new opportunities and inform strategic decisions that contribute to Audible’s overall success- Monitor industry dynamics and provide insights internally as a thought leader at the intersection of content, marketing and technology- Partner cross-functionally with, finance and product strategy to project the long-term financial implications of business models for Audible- Engage with legal, content acquisition and finance to review contractual terms and conditions relating to content licensing agreements across multiple content types- Collaborate with product and tech to evolve Audible’s offerings for creators- Partner with economics, analytics and finance to develop and analyze content distribution strategies to ensure our customers have the broadest selection of content available across the globeABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant professional experience in strategy consulting, business development and/or content strategy in digital media- Proven quantitative and financial modeling skills- Bachelor's degree in Economics, Finance, Business, or related fields ...

Director, Program Management, Enterprise Program Management Office

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLEThe Enterprise Program Management Office (EPMO), is a centralized enabler function responsible for leading complex and highly strategic company programs that require significant enterprise-wide cross-functional coordination. We are the ultimate dot connectors. Our mission is to create effective flow, collaboration, and clarity that redirects energy of functional experts towards their primary expertise and enables faster delivery of outcomes. This team lives Audible’s People Principles and strives to model those behaviors. We believe that Activate Caring is the key unlocking mechanism to “…Move Fast to Make it Real” and “Be Customer Obsessed.”The Director EPMO is a skilled and experienced Program Management Practitioner, effective at using the entire PMP toolkit, and capable of performing both strategic and tactical work that involves masterfully managing the lifecycle of a complex set of initiatives. You must have an innate ability to problem solve and organize through ambiguity and be able to deliver most work independently with limited guidance from EPMO teammates. This role has high visibility and will require working globally across all Audible orgs, marketplaces, and with Amazon teams. As a Director EPMO, you will…- Own enterprise-wide coordination of multiple complex and strategic company programs with a high degree of ambiguity and constant evolution, connecting the dots across workstreams to enable high quality and on-time delivery of outcomes- Manage an assigned portfolio of the most critical projects and programs regardless of topic or prior experience. Projects are a mix of short-term (6 months or less) and long-term- Demonstrate a willingness to roll up your sleeves and work shoulder to shoulder with your teams, taking on tasks that may not traditionally fall into activities considered project management, in order to better understand the work or unblock the team- Drive continuous clarity with program teams as business and/or program strategy definition evolves over time- Work across Audible, applying broad strategic influence, continuously unblocking teams, aligning teams toward simple, coherent approaches - Help teams make trade-offs between short-term and long-term needs and ensure teams are able to find a path forward in difficult situations- Run and manage the business cadence of programs (meetings, planning, reviews) as needed, driving detailed discussions, high-level alignment, and complex decisions- Regularly produce detailed verbal and written communications of high fidelity, at both executive and team levels, including taking and sending meeting notes when needed- Strive to continuously improve, streamline, eliminate excess process, drive efficiencies, and create standardization of work when possibleABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in program or project management- Experience owning 2 or more concurrent complex programs and end-to-end delivery with multiple workstreams- Experience contributing to major company initiatives and development of business strategies ...

Director, Software Development, Content AI

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Director of Software Development, you'll lead a high-performing team building innovative AI/ML systems that power content understanding and discovery experiences across our platforms. This position requires a leader with strong technical acumen in machine learning systems, proven people management experience, and the ability to drive technical strategy while delivering customer-focused solutions. You'll be responsible for the end-to-end development lifecycle of complex ML systems that process, analyze, and derive insights from diverse content signals.ABOUT THE TEAMThe Content AI team's mission is to revolutionize customer discovery experiences by building intelligent content understanding systems that leverage advanced NLP and AI technologies. We develop scalable frameworks that transform unstructured content into meaningful customer insights, enabling personalized, contextual, and engaging digital experiences across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.ABOUT YOUYou're a strategic technical leader who thrives on solving complex problems at scale. You have deep experience building and leading engineering teams, with a strong foundation in machine learning systems and distributed computing. You're passionate about developing talent and creating an inclusive team culture that drives innovation. You demonstrate excellent judgment in balancing technical tradeoffs while maintaining unwavering focus on customer experience and business impact.As a Director of Software Development, you will...- Lead and grow a team of ML/software engineers, providing technical mentorship and career development while fostering an inclusive and collaborative environment- Own the technical strategy and roadmap for content understanding systems that power discovery experiences- Drive architectural decisions and technical excellence in building scalable ML pipelines and frameworks- Partner with product, science, and platform teams to define and execute on the team's technical vision- Establish and optimize development processes that enable rapid experimentation while maintaining high quality standards- Build mechanisms to measure and improve the customer impact of our ML systems- Lead hiring and development of diverse technical talent- Drive operational excellence in deploying and maintaining large-scale ML systems- Influence cross-team technical decisions and contribute to broader organizational strategy- Champion best practices in ML engineering, including experimentation, testing, and monitoringABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of software engineering experience with 3+ years of people management experience- Experience building and operating large-scale ML/AI systems in production- Technical background in distributed systems, data processing, and ML infrastructure- Experience delivering complex technical projects through effective team leadership- Bachelor's degree in Computer Science, Engineering or related field ...

Director, Software Development, Personalization

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Director, Software Development, you'll lead a high-performing team building innovative personalization systems that power content discovery and recommendation experiences across Audible's platforms. This position requires a leader with strong technical acumen in machine learning systems, recommendation systems proven people management experience, and the ability to drive technical strategy while delivering customer-focused personalization solutions.ABOUT THE TEAMThe Personalization team's mission is to help customers discover their next great listen by personalizing every interaction they have with Audible content. We develop scalable frameworks and systems that transform customer signals into meaningful insights, enabling personalized, contextual recommendations across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.ABOUT YOUYou're a strategic technical leader who thrives on solving complex personalization problems at scale. You have deep experience building and leading engineering teams, with a strong foundation in recommendation systems and distributed computing. You're passionate about developing talent and creating an inclusive team culture that drives innovation. You demonstrate excellent judgment in balancing technical tradeoffs while maintaining unwavering focus on customer experience and business impact.As a Director, Software Development, you will...- Lead and grow a team of ML/software engineers building personalization and recommendation systems, providing technical mentorship and career development while fostering an inclusive environment- Own the technical strategy and roadmap for personalization systems that power discovery experiences across Audible platforms- Drive architectural decisions and technical excellence in building scalable recommendation pipelines and frameworks- Partner with product, science, and platform teams to define and execute on personalization initiatives- Establish and optimize development processes that enable rapid experimentation while maintaining high quality standards- Build mechanisms to measure and improve the customer impact of our recommendation systems- Lead hiring and development of diverse technical talent- Drive operational excellence in deploying and maintaining large-scale personalization systems- Influence cross-team technical decisions and contribute to broader organizational strategy- Champion best practices in ML engineering, including experimentation, testing, and monitoringABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of software engineering experience with 3+ years of people management experience- Experience building and operating large-scale ML/recommendation systems in production- Technical background in distributed systems, data processing, and ML infrastructure- Track record of delivering complex technical projects through effective team leadership- Bachelor's degree in Computer Science, Engineering or related field ...

Lead Software Development Engineer, Consumer Domains

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ. ABOUT YOUYou are an innovative and passionate top software engineer looking to make a positive impact on customer experience. You like to own deliverables end-to-end and have a meaningful influence on the final product. You are a builder. You like to work with fellow engineers and product people to share knowledge, imagine, design, develop, test, and launch software that wows our community and inspires our peers. You're curious and love to learn unprompted as you stay up to date with tools, trends, technologies and best practices in the industry. You have an interest in Web Application, Services Design & Architecture, SEO, Security, SNS, Lambda, S3, CloudWatch, REST services and Javascript.As a Lead Software Development Engineer, you will...- Determine the strategy and where to simplify or extend solutions for the best outcome, drive the use of best practices, learn to influence and force multiply- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your team- Collaborate with stakeholders to imagine, design, develop, test, and launch scalable and maintainable software that impacts our customers and inspires your peers- Independently clarify technical requirements, assessing development estimates and apply a broad range of design approaches- Drive continuous improvement of software quality, customer experience, and maintainability of products/features- Stay on top of technology trends, tools, and approachesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of professional software development experience- 3+ years of programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new systems ...

Producer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEIn an effort to push the boundaries of spoken-word entertainment, Audible is now developing, commissioning and producing a wide range of high-quality, original, audio programs. From award winning multi-cast dramas starring some of the world’s best actors and live stand-up comedy to landmark documentary series and partnerships with leading cultural institutions, Audible’s original content commissions will inspire, challenge, delight, surprise and redefine the public’s perception of audio. The Audible Originals team is responsible for the creation of a large portfolio of groundbreaking new content. They create exclusive, high quality and exceptional listening experiences for a global audience. A vital part of our original content portfolios are productions taking place in our theater in Manhattan’s West Village on Minetta Lane.ABOUT YOUTo support the ongoing work of bringing high quality live performances to our community and groundbreaking audio to our listeners, we are looking for an experienced, established and well-connected Theater Producer to join the team. In this role, you will work extensively with the entire Audible team based in our Newark office and with the live theater General Management, Production Management, Press, and Advertising teams in Manhattan.As a Producer, you will...- Oversee the execution of our theater-based content, in collaboration with the senior most members of our team- Participate in sourcing, developing, producing, and overseeing projects while also stepping in on certain existing projects already in motion- Give creative guidance and feedback to writers, producers, and creators on outlines, scripts, cuts, and all other incoming material- Serve as communication hub for all production activities- Coordinate and oversee the creation and maintenance of our production schedule- Project manage the production process for both live stage productions and audio from planning to execution- Attend rehearsal, tech, previews, performances and special events as needed- Liaise with both internal and external partners to ensure clear communication between the artistic team and other stakeholders- Attend staff meetingsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of professional experience independently managing creative producing projects ...

Security Engineer, Business Information Risk

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Security Engineer II at Audible you will advocate for information security throughout all our software development and business processes. You will work with other Security Engineers, Application Developers and System Engineers to protect our customers and Audible’s business.ABOUT THE TEAMAudible Information Security team is looking for an experienced Security Engineer to join our world class team. We are obsessed with protecting customer trust. We are a hands-on team working to protect our computer networks, servers, applications and data assets. This role will be focused on managing risk across our business functions.True to Audible’s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our leadership team is dedicated to mentoring and coaching to help each individual identify their career goals, flourish, and achieve their potential. Our environment encourages everyone to participate. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.As a Security Engineer, you will...- Perform third party security risk assessment and due diligence, including managing questionnaire response, evidence verification, and report preparation- Assess and secure third-party integrations, services, solutions and partnerships, ensuring controls are implemented to the highest security standards - Assess, identify and develop recommendations regarding data protection, insider threat, data sharing, identity and access management- Execute internal security and confidential information usage security assessments, audits, and investigations- Assess and prioritize security assessment findings and recommend appropriate mitigations.- Respond to security violations, vulnerabilities, and incident detections- Provide guidance on risk, compliance, and policy to technical and non-technical internal customers, including security training and outreach to internal teams and external supply chain partners- Apply your security and business knowledge to drive secure and pragmatic improvements to Audible people, process, and assets, while guiding technical trade-offs between short versus long term security and business goals- Contribute to / provide feedback on the development of security standards and control requirements- Strong organizational and communication skills, with a demonstrated ability to work in a multi-tasking dynamic environment while maintaining a high level of ownership and accountabilityABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- Experience with AWS products and services- Experience applying threat modeling or other risk identification techniques or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Experience with the information security principles and the Common Body of Knowledge (CBK) domains and core technologies (CIA, encryption, identity, authN/authZ, SSO, web protocols, and privacy)- Experience in advocating security best practices for third party integrations (e.g. with SAAS solutions, third-party libraries, etc.) ...

Self Service Integration Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLEThe Self Service Integration Manager, provides key support to the success and performance of Knowledge Management’s digital self service tools and efforts to drive contact deflection. Under the direction of the Director of Knowledge Management (KM), you’ll be responsible for helping to drive and deliver customer facing self-help solutions and asset strategies across the self-service journey, working closely with Product, Engineering, UI/UX, and Analytics teams to reduce customer effort and drive issue resolution digitally through high functioning and high impact self-service solutions. You will work across channels and business units to establish and manage a feedback loop to identify ongoing pain points and challenges for customers found in evaluating their self service customer journey and acting as a key advocate for customers to help define business requirements for improving the customer experience. The Self Service Integration Manager is a champion for data collection, knowledge-sharing and governance across the multiple countries in which Audible operates. You will develop, sustain and improve upon a collaborative, outcome-driven culture through data and knowledge management activities to enable an innovative culture. At Audible, we are seeking team players who will effectively collaborate in a global functional team to define processes, tools, and metrics to enable the capture, management and delivery of knowledge to help customers understand our product and services. The Self Service Integration Manager, is a vital part of the international Knowledge Management team located in Customer Care. You will work with business teams to support major launches and other high-profile (and often confidential) initiatives. ABOUT YOUYou demonstrate a deep understanding of Knowledge Management methodologies, paired with first-class writing and verbal communication skills. You exemplifies great attention to detail, the ability to effectively prioritize, and multi-task multiple time-sensitive projects with a reasonable level of autonomy. You also share the following characteristics:- You are Customer Obsessed. You seek to deeply understand the needs of your customers, both internal and external, and strive to design and advocate for solutions that will delight them.- You are Bright. You excel at understanding and diagnosing broken or frustrating customer experiences through qualitative and quantitative data and transforming it into compelling narratives to drive action. You grasp new concepts quickly and are eager to learn anything that will create value. You also easily navigate the people aspects of a complex, global organization.- You are Bold. You are a self-starter, taking initiative to influence others and drive progress with minimal direction. You are not afraid to challenge the status quo, applying strong business judgment to find novel solutions to problems. You thrive in a culture of empowerment, innovation, and rapid change. - You are Passionate. You are excited to drive existing opportunities and discover new ones. You imbue a passion for excellence into everything you do, not only raising the bar, but also having fun along the way. Most importantly, you can’t wait to be part of a customer-centric revolution! - You are Agile and have a Bias for Action. You prioritize quick actions with frequent reassessment and adaptation of plans and live by the motto of “progress not perfection.As a Self Service Integration Manager, you will...- Support Customer Care and Knowledge Management to define business requirements for improving self-help solution effectiveness across all digital self service assets- Convey validated concepts to product managers, UX designers, engineers and leadership- Use usage data to challenge and validate self-help solution methodologies that continuously evolves to meet changing customer needs- Work hand in hand with the KM Directors to build persona based journey maps to lead the discovery, design, and development of self-help solutions for Audible Help, ACX Help, Contact Us and other self-help channels- Partner with Customer Care to analyze and plan actionable insights based on top contact drivers and other data to find opportunities to improve the self-help experience- Determine critical processes enhancements and technical changes and assess the impacts of these CX improvements on overall contact deflection efforts- Define and track KPIs related to the self-help solutions delivered and be able to articulate trends, identify root cause analysis, and define actions on a weekly and monthly basis- Recommend new technologies and experiences wherever possible in the customer workflow to reduce customer effort, increase self service and drive a positive customer experience- Handle reporting for self-serve channels that will enable us to better understand performance and volume across multiple channels, self-serve usage, and self-serve trendsABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.BASIC QUALIFICATIONS- A bachelors degree or equivalent that translates to work in digital self service environment.- 2+ years of experience in digital self service and/or customer service- Proficiency in process improvement design and workflow analysis- Experience in scoping, developing, and executing business requirements and project plans in a cross functional, multi-team environment- Experience in customer support ...

Senior Applied Scientist

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe playback team at Audible owns the core playback logic end-to-end. All our services, systems and players are invoked each time customers click play (or download a title for offline playback) to enjoy the best playback experience. Specifically we own 1) Core playback logic on players such as Android, iOS and Web, 2) Playback services related to content delivery infrastructure, security & digital rights management, and processing / synchronization of listening data across devices, 3) listening statistics that power royalties, returns, creator metrics, and more, 4) Playback metrics, insights and platform, obsessing over the core playback metrics and trends that represent the service health of Audible Playback and delivery, 5) Unified Audible Playback SDK, that can be shared with both 3P and 1P customers, 6) Player optimizations related to QoE, ABR and Quality/CDN selection across Android, iOS and web, Server optimizations to segment the customer data and tune playback parameters in real-time, 7) all of the efforts around quality of experience monitoring which enable timely, accurate and automated detection of QoS performance degradations and identify opportunities to improve playback experience, 8) automated ML based review and sentiment analysis system that will proactively analyze posts across social media feeds, customer reviews to automatically establish relational models to identify and cross correlate issues detected by tools such as Anomaly detection, and finally, 9) Driving Audible’s playback initiatives to establish faculty collaborations to advance state of the art in Internet Audio.ABOUT YOUAs an applied scientist on our team, you will wear many hats and work in a highly collaborative environment that’s more startup than big company. You'll need to tackle complex problems that span a variety of domains: Machine learning, Artificial intelligence, Natural Language processing, real-time and distributed systems and help us build services and systems from the ground up which scale and serve billions of requests per day, with obsessively high reliability and low operational overhead. You'll have an opportunity to explore, innovate, invent and simplify various Playback state-of-art services and algorithms which leverage both custom and Industry proven Machine Learning, Natural Language processing and Artificial Intelligence technologies. Your work will focus on training and evaluating models and deploying them to production where we continuously monitor and evaluate. You'll work on large engineering efforts that solve significantly complex problems facing global customers. You'll be trusted to operate with independence and are often assigned to focus on areas with significant impact on audience satisfaction. You must be equally comfortable digging in to customer requirements as you are drilling into design with development teams and developing production ready learning models. You consistently bring strong, data-driven business and technical judgment to decisions. We experiment a lot and it is a must to learn and be curios. You'll be encouraged to see the big picture, be innovative, and positively impact millions of customers.As a Senior Applied Scientist, you will...- Understand large complex use cases across the Playback org and design scalable, efficient, and automated solutions- Design, develop, and deploy state-of-art Optimization services & algorithms and novel adaptive bitrate algorithms- Partner closely with other Amazon scientists focused on streaming insights and optimization use cases - Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features- Push the boundary of innovation- Mentor and grow the scientists in the team and across Amazon ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of industry experience in Deep learning, Natural Language Processing/Understanding, Reinforcement learning and Speech processing- PhD in one of the following disciplines: Computer Science, Machine Learning, Statistics, Data Science, Applied Math, Operational Research or a related quantitative field- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...

Senior Business Information Risk Manager

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.ABOUT THIS ROLEAs a Senior Business Information Risk Manager at Audible, you'll be at the forefront of safeguarding our digital landscape, championing information security across our entire ecosystem. In this pivotal role, you'll shape the direction of Audible's security strategy, working closely with business and product teams to protect key assets and data. You'll conduct comprehensive security assessments, develop risk mitigation strategies, and provide expert guidance on complex security challenges. Your influence will extend beyond the security team as you partner with cross-functional groups to embed security best practices, fostering a culture of cybersecurity awareness. You'll drive continuous improvement by developing metrics, monitoring trends, and implementing pragmatic solutions that balance security needs with business goals. As a mentor and educator, you'll empower security engineers, champion initiatives, and provide training to both internal teams and external partners. Join us in building a secure future for Audible, where your expertise will directly impact the protection of our customers and the integrity of our business.As a Senior Business Information Risk Manager, you will... - Play a leadership role in Audible InfoSec & Security Engineer org and work closely with the Audible business and product community, setting direction for security of key assets, data, and business processes; serving as a subject matter expert resource for security engineers, security champions, and business leaders inside and outside of our organization- Proactively assess, identify and develop recommendations regarding data protection, insider threat, data sharing, identity and access management, and third party risk issues and vulnerabilities by working with multiple stakeholder teams, including Privacy, Legal, HR, IT, etc- Lead and execute internal security and data usage assessments, investigations and security audits, while also supporting enterprise wide information security and cyber risk assessments with technical and non-technical teams- Contribute to the development of business risk, insider threat, and third party risk management strategic control requirements and roadmaps- Contribute to new, and provide feedback on existing security standards and control requirements, GRC policy exceptions and risk issue management process- Develop and maintain relevant security risk metrics to promote transparency across the organization; measures, monitors and reports on information security risks to management- Provide guidance on risk, compliance, and policy to technical and non-technical internal customers, including security training and outreach to internal teams and external supply chain partners- Apply your security and business knowledge to drive secure and pragmatic improvements broadly to Audible people, process, and assets, while making technical trade-offs between short versus long term security and business goals- Strong organizational and communication skills, with a demonstrated ability to work in a multi-tasking dynamic environment while maintaining a high level of ownership and accountability is a mustABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- BS in Cybersecurity, Computer Science, or other relevant degree- 6+ years of experience in cyber and information security functions, especially in areas including Governance, Risk and Controls (GRC), Privacy, insider threat, business information security, identity and access management, third party risk, incident response, threat modeling- 2+ years of experience in an information security leadership role- Knowledge in navigating risk mitigation and risk issue management, policy and standards, security frameworks (e.g. NIST, ISO, etc.), managing a GRC function, and business information security / risk officer function- Experience in web and mobile application security, and cloud technologies threats and risks- Experience in written and verbal communication- Experience in mentoring a non-tech community on complex technical issues or ambiguous technical challenges ...

Senior Leader Spectrum & Belonging

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role serves as a champion, change agent and subject matter expert committed to creating a culture of inclusion. Ensures that diversity, equity and inclusion principles, practices and processes are embedded across the talent life cycle and work environment. Ensuring the voice of employees at all levels of the organization are welcome and involved in the formation of programs, practices and other activities. This role will serve as a key partner and subject matter expert for the business leaders, HR, Talent Acquisition, Leadership & Learning, Corporate communications and other key partners to drive our S&B strategy and inform talent development roadmap. Responsible for refining, implementing and evolving the strategic blueprint through the design, development and integration of targeted talent programs and initiatives. And finally, will utilize metrics and data to measure success and drive accountability.ABOUT YOUAs a Senior Leader of Spectrum & Belonging, you will be a driving force behind creating an inclusive culture at Audible. You are commercial, strategic and empirical in the way your approach Spectrum and Belonging at Audible. You’ll act as a champion, change agent and subject matter expert committed to weaving diversity, equity and inclusion principles into the fabric of our organization. You have acute cultural awareness, sensitivity, and flexibility with knowledge of principles, methods, and tools in diversity and inclusion. Adept at leveraging metrics and data, you’ll ensure that diversity equity and inclusion principles, practices and processes are embedded across the business and talent life cycle and work environment through the creation of talent programs and initiatives. In addition, you’ll serve as a subject matter expert for business leaders within HR, Talent Acquisition, Leadership & Learning, Corporate communications and other key partners to drive our S&B (Spectrum & Belonging) strategy.You understand DEI concepts and best practices; demonstrate critical thinking and problem-solving skills to identify and address complex DEI-related challenges within the organization. And you are able to leverage project management skills to plan, implement, and monitor DEI programs and initiatives. Given your strong listening and empathy skills, you have the ability to understand and address the needs and concerns of employees as well as to work collaboratively with cross-functional teams, including HR, leadership, and employee resource groups, to drive DEI efforts. You are able to gain buy-in and support from stakeholders at all levels of the organization through Influencing and change management skills. When DEI-related conflicts or concerns arise, you use your conflict and mediation skills to address and resolve them.And lastly, you have a genuine interest and commitment to promoting diversity, equity, and inclusion within the workplace. You stay committed to ongoing professional development and learning in the field of DEI and are on top of the latest trends, research and best practices.Your mission will be to ensure that every voice is heard, valued and empowered to contribute their unique perspectives. You’ll collaborate with leaders across the company to design and implement strategic initiatives that foster a sense of belonging for all employees, regardless of their backgrounds or identities.As a Senior Leader of Spectrum & Belonging, you will… - Collaborate with key stakeholders in the strategic planning, design, implementation and monitoring of key diversity, equity and inclusion programs throughout the talent life cycle, ensuring plans are aligned with our philosophy, talent development frameworks and organizational strategies and goals. - Build trusted partnerships with key country, business and People & Places leaders and teams, and Impact Groups to ensure partnership in the design of strategic D&I plans as well as any bespoke programming.- Establish a set of consistent metrics and reporting to enable leaders to assess performance, inform decisions on how to achieve objectives, and assess the ROI.- Regularly measure, analyze, report and present data, highlighting areas of strength and weakness, providing consultative support to identify opportunities, interventions, and initiatives for improvement. - Champion all the aspects of Spectrum- increasing the numbers and other measures working individually with each business. Key to this is creating bespoke business plans in partnership with the HRBPS for each business based on the dynamics of that business. - In collaboration with corporate communications, help to build and manage the communication strategy for promoting and highlighting S&B/D&I programs globally, supporting brand promotion and evolution. - Serve as a thought partner with other HR, Talent, Recruiting and Business to lead and support the facilitation of related learning, performance management, and retention initiatives. - Proactively engage in the identification of diversity best practices and benchmarks as input to designing and implementing initiatives, keeping abreast of emerging trends and opportunities. - Program manage and cross group coordinate for D&I activities to include: Drive programs objectives through program management and defined project plans; manage implementation activities, and develop processes, documentation and communications for program/process roll out and ongoing support. Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations. - Partner with our recruitment team to enable and equip recruiters and hiring managers with the tools, training, and resources to attract underrepresented talent and set them up for success in the hiring process.ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience operating as strategic global partner for leaders, defining and delivering diversity, inclusion & equity strategies with significant business impact- Experience with complex, and/or confidential problems to surface proposals grounded in subject matter expertise and internal/external research- 7+ years’ experience working in an HR or business function, preferably with tech industry background- 5+ years of relevant DEI experience ...

Senior Quality Assurance Engineer, Royalties and Content

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible’s Quality Assurance organization promotes product quality, and organizational quality ownership thru well-defined measurable processes, comprehensive quality assessment and identification of risk. In addition, the organization provides tools and infrastructure needed to support agile feature delivery, improve quality and increase engineer productivity. The team includes Quality Assurance Engineers, Quality Assurance Technicians and Software Engineers working side by side with Software Development Engineers, Product Managers, User Experience, and Customer Support staff to understand features, bugs, customer usage, and technical implementation to deliver high quality products to our customers.As a Senior Quality Assurance Engineer, you will...- Drive the creation and execution of test strategy, test plans, test cases as well as utilize automated tools to optimize the STLC- Perform exploratory testing, automate repetitive tasks and work side by side with software development engineers to deliver high quality product to Audible customers- Review BRD with Product, development engineers for conformity and functionality- Design, develop, and execute automated test scripts for backend services- Conduct end-to-end testing for complex backend systems and APIs- Collaborate with development teams to understand system architecture and identify testing needs- Utilize AWS services for testing environments and deployment of test solutions- Analyze test results and provide actionable insights to improve software quality- Identify, document, and track defects using appropriate tools- Mentor junior QA engineers and contribute to team knowledge sharing- Participate in the development and maintenance of testing frameworks and tools- Continuously improve QA processes and methodologies to enhance efficiencyABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 4+ year of experience working as a Quality Assurance Engineer or SDET- Experience with rest automation using a programming or scripting language (Java or Python preferred)- Experience owning the full test strategy through test completion for major components of a software system ...

Senior Software Development Engineer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll be essential in ensuring the team can reach their potential; working closely with them, reviewing their work, mentoring, and supporting them to develop. Together, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMWe build the tools, workflows and platforms that empower Audible to serve everyone who interacts with us. Whether it’s publishing content for listeners, supporting our content providers or providing essential information for legal and financial stakeholders, we are there to guarantee the right result is provided to the right person each and every time.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Senior Software Development Engineer, you will...- Design, develop, and test software components and applications for a leading global provider of audiobooks- Contribute to an agile engineering team, writing scalable and maintainable code and influencing team decisions- Collaborate with diverse stakeholders to envision, design, develop, test, and launch impactful software that inspires both customers and peers- Utilize technology to solve complex problems- Translate designs into high-quality code, delivering on schedule- Demonstrate proficiency in diverse data structures and algorithms, making informed decisions on their appropriate usage- Independently clarify technical requirements, estimate development timelines, and apply effective design approaches- Conduct code reviews, offering constructive guidance to fellow team members- Drive continuous improvement in software quality, customer experience, and product maintainability- Mentor and lead developers, fostering curiosity and deep technical understandingABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of professional software development experience including proven experience in Java, Object Oriented Design, Data Structures and Algorithms- Experience developing and maintaining high availability distributed software systems- BA/BS degree in Computer Science, related field or equivalent practical experience- Server-side development experience, preferably in Java/Spring- Experience in multiple AWS services ...

Senior Software Engineer

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Software Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. In this role, you will lead a team to design, develop, test, and deploy capabilities that secure our products, fight fraud and ensure privacy compliance — and help other developers and security professionals to do the same. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you'll collaborate with the team to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe team is located across Audible’s Newark hub. We champion security by design and adopt, integrate and build the tools and capabilities which shift security left across the development team — making it easy for developers to do things right and hard for them to do them wrong. We deliver capabilities which improve the effectiveness and efficiency of those at Audible who provide cyber defense and fight fraud. We support the continuous enhancement of capabilities which secure the Audible product. We express our Customer Obsession by keeping the Audible experience a safe and trustworthy place for creators to share stories with listeners who love them.True to Audible’s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our leadership team is dedicated to mentoring and coaching to help each individual identify their career goals, flourish, and achieve their potential. Our environment encourages everyone to participate. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you're looking to develop your skills and grow professionally, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Senior Software Engineer, you will...- Design, develop, and test software components and applications for a leading global provider of audiobooks- Collaborate on an agile engineering team, writing scalable and maintainable code and influencing team decisions- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions- Utilize technology to address complex problems and deliver high-quality code on schedule- Demonstrate proficiency in a wide range of data structures and algorithms, applying them effectively- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches- Conduct code reviews and provide constructive feedback to team members- Foster continuous improvement in software quality, customer experience, and product maintainability- Mentor and lead developers, fostering curiosity and deep technical understandingABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree or equivalent- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems- Experience writing clear, maintainable and extensible code ...

Software Development Engineer, Catalog Management Systems (CMS)

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Software Dev Engineer II, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll be essential in ensuring the team can reach their potential; working closely with them, reviewing their work, mentoring, and supporting them to develop. Together, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe Catalog Management Systems (CMS) team is responsible for the tools and systems that ingest, validate, process, and publish all of the content available on the Audible platform. Our team is building next-generation systems that will revolutionize the way Audible handles its product catalog. We are developing solutions that enable seamless, no-touch audiobook processing, with robust error handling and the ability to scale effortlessly to meet the demands of our growing catalog.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Software Development Engineer, you will...- Design, develop, and test software components and applications for a leading global provider of audiobooks- Collaborate on an agile engineering team, writing scalable and maintainable code and influencing team decisions- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions- Utilize technology to tackle challenging problems and deliver high-quality code on schedule- Demonstrate proficiency in a wide range of data structures and algorithms, applying them effectively- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches- Conduct code reviews and provide constructive feedback to team members- Foster continuous improvement in software quality, customer experience, and product maintainability- Mentor and lead developers, fostering curiosity and deep technical understandingABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field, or equivalent experience- 2+ years of non-internship professional software development experience- Programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current system- Experience writing clear, maintainable and extensible code ...