New York

We are looking for a dynamic engineering leader, to help deliver analytics tools, software and insights to help millions of Amazon Sellers monitor, optimize and grow their business. If you are passionate about leading a high performance team, whose tech stack includes ML, back end, front end, and data engineering, then this role is for you! Part of this role, you will get an opportunity to heavily influence your product, roadmap and strategy, and will get an opportunity to collaborate with senior engineering and product leaders. You will have e2e ownership of a product and tools that help millions of customer run, grow and optimize their business. Key job responsibilities* Responsible for the development and maintenance of key products and tools used by millions of sellers on a weekly basis. * Keeping high bar for OE and Engineering excellence* Running team wide mechanisms and team member growth * Serve as POC for leaders and partners * Run your programs independently and communication with key stakeholders * Providing technical guidance to engineers and setting north star for team About the teamSG&D (Seller Growth & Development) is the growth and development engine for Amazon Selling Partners (SPs) World Wide. Leveraging science partnerships across Amazon, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We believe that any motivated SP should be able to grow their businesses and reach their full potential by using our scaled, automated, and self-service tools.SG&D amplifies the growth trajectory of any Selling Partner WW through scaled and self-service software solutions. To achieve that, we provide SPs with ground truth data about what end-customers seek, leverage science to create insights about their businesses, and produce recommendations on where opportunity exists, in a unified and seamless experience.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Amazon Ads - Publisher Technology (PubTech) is a new exciting program that is building supply side technology and pioneering novel experiences for Content Publishers (video, audio, and display) to sell their inventory, optimize yield, and maximize monetization. It caters to Amazon first party publishers (e.g. Prime Video, Freevee, FireTV, Twitch). We are looking for motivated and experienced software development engineers to join our team as we architect the technology landscape that will support these publishers. As a member of the Deal Management team, you will spend your time as a hands-on engineer focused on enabling direct sales management between advertisers and publishers while maximizing revenue. The Deal Management charter is to make it fast, easy, and flexible for publishers to sell via programmatic deals and open auction, by giving them the tools to quickly create new types of deal-based products (aka Publisher Products) that meet evolving advertiser needs.This is a unique opportunity with greenfield development to influence the vision, capabilities, and architecture. You will help drive the program in its infancy. To be successful in this role, you are customer obsessed, have deep technical acumen to build and implement scalable technical designs, and thought leadership that contributes to the success of our internal customers. You are a technical leader with a track record of shipping highly scaled software infrastructure and work with a wide range of technologies, programming languages, and systems. You ship error free software and own the day to day maintenance and evolution of systems that serve the needs of our growing base of customers. We are looking for a leader who can thrive in a startup environment, embraces ambiguity, can move fast, and is responsible for all aspects of software development. If you are interested in making a huge impact on a rapidly expanding team, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you passionate about Big Data? Are you motivated to drive innovation and work on cutting edge infrastructure and data science problems? Is the idea of building out core infrastructure for Amazon of interest to you? Then this role might be the one!We are looking for a passionate, results-oriented, inventive Software Development Engineer to help a driven, friendly and supportive infrastructure team build out the data engineering, analytics and intelligence infrastructure necessary to drive observability for all Amazon retail traffic.The ideal candidate will understand big data processing techniques and service-oriented architecture, and help the business innovate at scale.Key job responsibilities* 3+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems.* 4+ years of non-internship professional software development experience* Programming experience with at least one software programming language. Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline. Strong Computer Science and development fundamentals, including object-oriented design, data structures, algorithm design, and complexity analysis. Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Experience building large-scale software systems that have been successfully delivered to customers. Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end software systems and all points in between.BASIC QUALIFICATIONS- 4+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating, recommending, and maintaining inventory via deals that empowers buyers to make investments that best address their campaign objectives.We are seeking a Solutions Architect for the North America Supply Desk team. In this role, you will partner buyers, ADSP product, and engineering to triage and troubleshoot technical implementation issues, build robust scalable solutions to automate and future proof the business, and provide detailed feedback, guidance and expertise to stakeholder technical teams to enhance ADSP supply facing products. In this role you will also work closely with Publishers and SSPs to provide guidance around deal technical best practices and expectations when working directly with ADSP. This role requires expertise in the transaction of display, OLV (web + app) and CTV supply. The ideal candidate must be self-motivated with a proven track record in advertising technology. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for candidates who are comfortable at the intersection of technology and business. The Solutions Architect is a very technical role - you must be broadly competent across many areas of technology (infrastructure, security, DevOps, databases, application development, analytics) and deep in at least 2-3 of those areas. On the business side, the ability to connect technology with measurable business value is critical to a solutions architect. The Solutions Architect will spend most of their day interacting with several customer stakeholders, including developers, team leads, and engineering directors.Key job responsibilities- Detailed Deal Troubleshooting being able to provide guidance and root causes to deal related issues. - Educate partner engineering and technical support teams on technical best practices.- Build robust and complex SOPs which help bring solutions to stakeholders and customers - Engage with product and engineering to uphold the Supply Desk technical bar during any net new product releases. - Perform technical tests of all newly released products. - Utilize log level data and insights to root cause issues and communicate those complex issues to business teams. - Automate manual daily tasks of the Supply Desk team to ensure efficiency and optimization.Here are some other qualities we are looking for:- Enjoy working with advertiser / agency customers. You will have a passion for educating, training, designing, and building advertisers solutions for a diverse and challenging set of customers.- Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer, and pre-sales experience.- You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world-class solutions built on ADSP.A day in the lifeA day in the life for a Supply Desk Operations Solution Architect encompasses three primary responsibilities. The first is managing and root causing a troubleshooting ticket queue for relevant customers. The second is to collaborate with stakeholder and engineering teams on process improvements to reduce TTR for troubleshooting and number of troubleshooting cases. The third is identifying areas of immediate opportunity to automate the existing operational business by leveraging existing and / net new products. A Supply Desk SA is successful when they are able to manage multiple issues and be able to communicate those issues, root causes, and next steps to resolution clearly and concisely to senior leadership and customers. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Interested in leveraging your program management, digital advertising and relationship management skills to help Amazon.com develop and grow new advertising programs? Amazon is seeking an experienced Solutions Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising clients. As a Solutions Manager you will be focused on managing custom advertising programs that help customers discover, research and buy from leading brands and categories across Amazon. You will be working cross-functionally with Advertising Sales, Product Management, Engineering and Design/Web Development in addition to multiple Amazon and Amazon owned & operated teams. In this capacity, you will own the program's strategy, performance, product roadmap and revenue goals, and act as the single point of contact for all internal communications and during product execution.Specific Responsibilities: - Own your programs' product definition, positioning, packaging and pricing - Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective - Leverage customer feedback to drive continuous program improvement - Build business rationale to inform the prioritization of your programs' roadmap - Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build and scale - Apply experimentation frameworks to program enhancements to validate their value to customers - Own program operations, including workflow and training documentation and coordination with account teams - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. - Present confidently to Amazon senior management as well as other large audiences. - Work at all levels in the organization, with no job being considered too large or small.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

Interested in leveraging your program management, digital advertising, and relationship management skills to help Amazon.com launch and optimize advertising campaigns? Amazon is seeking an experienced Solutions Manager with a passion for innovation and experimentation to develop and execute advertising programs for Amazon's largest advertising clients. As a Solutions Manager, you will be responsible for supporting program executions across a number of touch points including digital and out-of-home ads. You will work cross-functionally with teams in Advertising Sales, Product Management, Engineering, and Design to execute programs globally. You will own business updates, revenue goals, and performance for these campaigns serving as the central point of contact for internal stakeholder management. You will continuously analyze program data and user feedback to improve product. In this multifaceted role, you will need to demonstrate strong project management, analytical, and communication skills to successfully launch innovative solutions and deliver measurable results for Amazon's top advertising partners. If you thrive in a fast-paced, collaborative environment and are passionate about digital advertising, we encourage you to apply.Specific Responsibilities:* Successfully manage internal and external stakeholders to support single and multi-locale launches* Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective* Leverage customer feedback to drive continuous program improvement* Build business rationale to inform the prioritization of your programs' roadmap* Apply experimentation frameworks to program enhancements to validate customer value* Own program operations, including workflow and training documentation and coordination with account teams* Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences* Present confidently to Amazon senior management as well as other large audiences* Work at all levels in the organization, with no job being considered too large or smallREQUIRED QUALIFICATIONS* 3+ years of digital advertising and client facing roles experience* Experience analyzing data and best practices to assess performance drivers* Experience with managing multiple types of programs* Indexes high in curiosity and willingness to test and learnPREFERRED QUALIFICATIONS* Experience in online advertising* Experience in product marketingBASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Picture working on fan-centric products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life such as Amazon Music Unlimited, Prime Music, Music Merch and so much more. Everyone on our team has a meaningful impact on product, new directions in music, and customer engagement. The Amazon Music Merch team is responsible for building a destination of official music merchandise and connecting fans and artists through merch. Our team is looking for a driven, strategic, customer-centric Sourcing and Production Manager to help grow our Music Merchandise business. Music and fashion have been intertwined for decades, and this role will create buzzworthy artist merch collections that authentically connect artists and fans on Amazon, in venue, and around the world.The Sourcing and Production Manager will assist the Sr Production Manager in driving the ideation around and execution of product development and production process – from initial design concept through bulk production execution. This role will foster partnerships and help create strategies to maximize margin, quality, lead-time and brand goals. The successful candidate will have deep experience in traditional apparel production & screen printing, and must be a creative thinker with the ability to develop innovative production strategies. The candidate should also have their pulse on the trends of the artist merchandise business, including blank and print technique expertise.The Sourcing and Production Manager will support and report to the Sr Manager on the Amazon Music Merch team and will work with artist teams, brand and marketing managers, and across various internal and external partners to shape the merchandise production strategy for Amazon Music. The candidate must have the leadership presence and communication skills to represent Amazon at all levels of our partners’ organizations.Key job responsibilitiesKey job responsibilities* Responsible for onboarding vendors in to Amazon systems and processes, determining SLAs and day to day business relationships.* Develop production strategies and techniques to scale our business and create strong partnerships.* Own and build production timelines, sampling processes, and QA* Evaluate partners’ production standards and practices.* Manage relationships with strategic suppliers and internal stakeholders.* Work with logistics to coordinate proper deliveries to FC*Data entry and tracking data within various internal tools.* Execute competitive production market analysisBASIC QUALIFICATIONS- 3+ years of product management experience- Experience managing technical products or online services- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads. This is a key role in our recently formed Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with senior local agency leadership to drive top down account team influence and customer discovery. * Build relationships across buying, planning, account and executive teams by establishing expertise to act as a strategic partner, providing insights and relaying relevant guidance to the customer to meet shared objectives.* Act as single threaded owner for assigned local agencies to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products. * Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 5+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software* Experience in account management and selling of digital media ...

We are looking for a Sr Compensation Consultant to support the Entertainment organization, inclusive of Prime Video & MGM Studios, Amazon Music, Amazon Games, Wondery, Twitch and Audible. At Amazon, we strive to be the home for creative talent. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers.This role will be responsible for supporting the compensation needs of the Entertainment organization through both analytical and consultant services. The incumbent will work directly with People eXperience and Technology (PXT) partners and management to achieve central objectives and provide hands-on assistance related to all areas of compensation.The successful candidate will work proactively to identify and address compensation issues. They will act as a trusted partner - advocating for the customer in key corporate compensation initiatives, and evangelizing Amazon’s Total Compensation Philosophy and Strategy to client groups. We are looking for candidates who have the aptitude to understand our complex data, and deliver detailed and accurate products to attract and retain talent.Key job responsibilitiesSpecific duties to include:- Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives and future programs.- Provide guidance to the business and develop creative solutions on a variety of total compensation issues including the setting of appropriate pay levels, base pay, annual pay and stock compensation.- Work with on a variety of projects including program design, analysis, budgeting, and implementation of new programs.- Conduct custom surveys with key Entertainment industry contacts, as needed.- Partner with regional and global compensation partners on compensation issues, and work on a variety of special compensation projects as needed.- Consult with business on job evaluations using market data and internal evaluation.- The position may also be responsible for supporting the strategy, design, policies, guidelines, and operationalization of a key concept critical to the foundation of a specific compensation program. Works to gain alignment with different constituencies and represents a common point of view across multiple stakeholders.BASIC QUALIFICATIONS- A Bachelor’s degree is required. Graduate degree preferred- Minimum of 5 years experience in finance, compensation, or consulting with an in-depth knowledge of core compensation terminology and best practices- General compensation knowledge required- Strong writing skills- Microsoft Excel expertise ...

Are you passionate about using science to build disruptive solutions that challenge the status-quo? Do you want to fundamentally redefine talent management and development for one of the largest and most complex workforce in the world? If you are, we want to talk to you.Key job responsibilitiesWe are looking for a Data Scientist generalist who can work with senior leadership and also partner with technical experts to deliver deliver best-in-class data science solutions for Amazon Talent. The Data Scientist will be comfortable leading statistical and ML projects from conception to production, including understanding business needs, transforming and exploring data, building and validating ML models, and deploying completed models on the AWS cloud. Finally, this person will be an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.A day in the lifeIn this role you will closely partner with Amazon WW Stores, Finance, and HR leadership teams, and with various engineering, data, and science teams across the company. Your goal will be to discover best in class approaches to help better understand and forecast talent movement and enable your customers to derive actionable insights to inform talent strategies. You will develop scientific solutions grounded in rigorous experimentation and measurement to support the growth and mobilization of our workforce, and strategic organizational planning to ensure our talent is optimally positioned to capitalize on emerging business opportunities.About the teamThe Measurement & Insights team serves as the analytical backbone of Amazon Stores Talent Management, ensuring that Amazon Stores remains at the cutting edge of data-driven talent optimization in the rapidly evolving retail and e-commerce landscape. We focus on providing scientific insights to solve durable customer problems relating to talent optimization, organizational structure, and operating mechanisms. Our interdisciplinary science team with expertise in psychometric measurement, experimental and quasi-experimental research design, statistics, and machine learning, guide the metric design and scientific approaches, uncover blind spots, and provide proactive insights to address potential challenges and opportunities.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression ...

Amazon Advertising is the earth’s most customer centric advertising program and is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys, helping advertisers build brand awareness, increase product sales, and more. This role can be based in Seattle or New York.Forecast and Strategy team (F&S) Team within Amazon Advertising is looking for an experienced professional with excellent analytical skills and strong business acumen to develop and implement our supply planning tools and mechanisms in a fast-paced and innovative environment, at a global scale.This role requires someone with strong analytic skills and business acumen who will work with stakeholders on strategic planning/projects within Amazon Advertising. Some examples of project work may include support of long-term Amazon Advertising site strategy; planning models development, input forecasting and general project evaluation for Amazon Advertising network cost, quality, scale, flexibility and business continuity. The ideal candidate will have a strong analytic background that enables him/her to manage global network planning, a demonstrated ability to think broadly and strategically about Advertising initiatives and the ability to persuade executives to build consensus on objectives.Key job responsibilities· Design, build and implement strategical capacity planning tools and mechanisms, to create a reliable and effective short and long term capacity plan for a new department within Ads.· Optimize headcount capacity for the business by balancing customer experience/service levels, employee experience, operational flexibility, and cost effectiveness.· Build and maintain KPIs that reliably reflect the end-customer experience· Partner with recruiting, business leaders, forecasting team, training and change management programs to ensure alignment· Create new reporting & analytic opportunities by analyzing and understanding key planning processes· Thought leadership on integration of new products/services supported by Advertising.· Document writing and presentations up to the director level. BASIC QUALIFICATIONS· Bachelor's degree· SQL and Excel experience· 5+ years of relevant experience in headcount planning, supply planning, business analysis or quantitative research. ...

The Transformation team diagnoses, designs for, and delivers innovative transformation, change management, and organization development solutions to drive positive, sustainable growth across the business. We are a team of transformation strategists, program leaders, systems and experience designers, and science and analytics experts ready to tackle a broad array of problems at the intersection of business and employee imperatives. We work collaboratively with other groups to drive business impact together. Amazon Advertising, IMDb, and Grand Challenge (AIGC) is seeking an experienced transformation leader to spearhead our Transformation team and practice. As the Senior Manager, Transformation, you will be responsible for envisioning and delivering innovative organizational development and change management solutions that drive sustainable transformations across the business. Your mission will be to create human-centered transformation experiences that empower our employees to do their best work, while elevating how we deliver for our customers.Key job responsibilitiesTransformation Strategy & Design• Anticipate transformation opportunities by staying ahead of industry trends, emerging technologies, business/workforce needs• Conduct comprehensive assessments to deeply understand cultural values, mindsets, behaviors, and opportunities• Collaborate with customers/leaders to define transformation visions, goals, risks, strategic roadmaps from concept to execution• Design scalable, high-impact transformation solutions (services, tools, playbooks) tailored to evolving business complexity/growth• Continuously enhance solution designs by studying usage data, ecosystem changes, and incorporating cutting-edge practices• Build world-class transformation capabilities by leading cross-functional teams and developing high-performing talentLeadership & Influence• Relentlessly advocate for the business/workforce by identifying transformation opportunities that accelerate goal achievement• Build trusted partnerships by deeply understanding customer contexts and delivering tailored, high-impact solutions• Effectively lead matrixed, cross-functional teams through ambiguous situations, empowering them to achieve ambitious targets• Exhibit outstanding business acumen, applying relevant expertise to shape initiatives• Demonstrate exceptional executive presence, communication abilities, and the gravitas to influence senior stakeholdersOrganizational Development• Effectively manage large-scale organizational changes in partnership with HR specialists, line-HR, and business leaders• De-risk/optimize areas that enhance businesses’ ability to operate as well-designed, well-oiled machines• Incorporate transformation solutions for re-engineering organizations, driving high-performance teams, and solving for conflicts or ambiguities in roles, responsibilities, and work processesExperience Design & Innovation• Lead the design and delivery of scalable, enterprise-wide transformation experiences, services, and tools that meet the evolving needs of our rapidly growing, complex, and globally dispersed businesses• Stay at the forefront of experience design, change, marketing, and enablement practices, technologies, and methodologies• Develop best-in-class transformation playbooks, methods, and reusable assets to scale capability-building and drive innovation• Use audience segmentation, persona development, and journey mapping to craft compelling transformation brands/narrativesChange Management & Strategic Communication• Expertly lead cross-functional, informal, matrixed, and dotted-line teams to maximize performance and achieve transformation goals in ambiguous, fluid environments• Empower, motivate, and actively develop teams and stakeholders to build transformation expertise and drive shared objectives• Develop high-impact, strategic communications (internal materials, org-wide messages, articles) that prioritize the user experience• Set the strategic direction for and lead SMEs and partners in delivering purpose-led, resonating content across channelsImpact-Based Measurement & Continuous Improvement• Define, track, and communicate appropriate performance measurements to stakeholders• Collect, analyze, and continuously improve transformation methods, tools, and reusable assets based on data-driven insights• Partner with science/analytics experts to holistically evaluate solution effectiveness using qualitative/quantitative methods• Leverage measurement insights to drive continuous improvement of solutions and increase transformation success rates• Advise customers/leaders/SMEs by translating analytics into clear, actionable recommendations to unlock organizational valueTravel is expected.About the teamThe Transformation team diagnoses, designs for, and delivers innovative transformation, change management, and organization development solutions to drive positive, sustainable growth across the business. We are a team of transformation strategists, program leaders, systems and experience designers, and science and analytics experts ready to tackle a broad array of problems at the intersection of business and employee imperatives. We work collaboratively with other groups to drive business impact together.About AIGC Diverse ExperiencesAIGC values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AIGC?Amazon Advertising, IMDb and Grand Challenge (AIGC) is one of Amazon's fastest growing businesses. We operate at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. Amazon Ads helps grow businesses and brands of all sizes. We do this by providing our customers with ad solutions and audience insights so they can create relevant campaigns that produce measurable results. With our insights, reach, and premium entertainment properties from music to streaming, we help businesses connect with the right audiences in the right places, both on Amazon and wherever they spend time.Inclusive Team CultureIn AIGC, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• Bachelor's degree in a related field, or equivalent experience• Minimum 10 years of experience leading complex, enterprise-wide transformation initiatives• Expertise in org development disciplines including strategic workforce planning, team effectiveness, and change management• Exceptional qualitative and quantitative research skills, including advanced analytics and statistical modeling• Demonstrated success in customer segmentation and user research• Proficiency in systems thinking, human-centered design, and organizational assessment approaches• Outstanding business acumen and sound judgment to understand customer needs and shape transformation strategies• Knowledge of systems design, automation, and cutting-edge transformation practices/technologies• Proven ability to build trusted partnerships, lead matrixed teams, and influence senior stakeholders• Data-driven decision making and a continuous improvement mindset• Ability to thrive in ambiguous, fast-paced environments while effectively managing constraints• Excellent communication and presentation skills across technical and non-technical audiences ...

The Creator Marketing team’s vision is to strategically and creatively attract and retain a diverse population of quality Creators (influencers & publishers) at scale. We scale proven marketing strategies across the Creator community, covering the full funnel of attracting, retaining, and educating creators. We’re looking for a dynamic and results-oriented Product Marketing Manager to join our team.Key job responsibilitiesAs a Product Marketing Manager, you will play a pivotal role in developing and executing marketing strategies that drive creator engagement and success in our program. You will be responsible for positioning, messaging, and driving awareness of our programs features to the Creator community, ensuring they are effectively communicated and adopted. You will work cross-functionally with product, engineering, analytics, and other retail marketing teams to drive creator satisfaction and business growth. Additionally, you will define key performance indicators, track the success of marketing initiatives, and use data-driven insights to refine strategies and improve outcomes.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

The Amazon Ads Inbound Product Marketing Manager plays a pivotal role in shaping go-to-market (GTM) and product strategy. Working closely with Product Managers, this role will ensure Ads builds products that meet customer needs and achieve strong product market fit. As an advocate for the customer, Inbound PMM orchestrates important GTM decisions across the organization to drive the Ads business forward. This role is part of the larger Product Marketing organization, which is accountable for the strategic positioning, messaging, and GTM of the Amazon Ads product portfolio. The Inbound PMM is evaluated on their ability to drive evidence-based customer needs and the business intelligence of their assigned product areas. The Inbound PMM plays a critical function for ensuring Amazon Ads product roadmap aligns to present and future customer needs.Key measures of success:- Discovering insights that influence the product roadmap and lead to enhanced customer experiences- Demonstrating strong cross-functional collaboration and the ability to effectively align Product, Sales, and Marketing behind a customer-focused vision- Maintaining a deep understanding of market dynamics, competitive landscape, and emerging customer needs to inform strategic product decisions- Owning the source-of-truth documentation for their product to enable Sales and Marketing- Partnering with Product Managers to drive increases in product adoption through user acquisition, engagement, and retention goals for their productsKey job responsibilities- Conduct in-depth market research, customer interviews, and competitive analysis to identify the most promising opportunities for Amazon Ads products- Collaborate with Product Managers to align on customer research priorities that will inform the product roadmap- Communicate the product vision and direction to internal and external stakeholders to drive buy-in and adoption, establishing a regular cadence of stakeholder engagement- Partner with Product Managers to recommend customer feedback prioritization, support effective Alpha/Beta testing, and refine the strategic roadmap- Work closely with Outbound PMMs to ensure GTM strategies align to the product roadmap, translate complex product information into simple and clear language, and continue to gather customer feedback post-launch to inform future iterations- In partnership with the Product Managers and Outbound PMMs, the Inbound PMM will develop single-source-of-truth documentation to enable Sales and Marketing with positioning, messaging, product availability, best practices, implementation guides, and FAQsBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches- 6+ years of relevant experience in product management, GTM, marketing, or comparable roles- Track record of driving successful product launches and enhancing or managing the full product adoption lifecycle- Strong analytical and strategic thinking skills, with the ability to turn insights into actionable plans- Excellent cross-functional collaboration skills and ability to influence without direct authority- Passion for understanding customer needs and advocating for the voice of the customer- Technical acumen and ability to understand complex product concepts- Experience working in the advertising/marketing technology industry preferred ...

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) across the globe in one of the fastest-growing industries in the world, is seeking an organized and driven individual to support global standardization and centralization efforts.As a Sr Program Manager, DSP Payments, you will play a pivotal role in driving efficiency and optimization across global payment processes. You will lead key initiatives that redefine how payments are managed, creating scalable solutions to improve DSP experience and operational outcomes. This is your opportunity to combine your passion for data-driven problem-solving, program management, and stakeholder collaboration to influence a critical part of Amazon’s supply chain ecosystem.We are looking for candidates with the following qualities:- Strong ability to work autonomously, juggle multiple priorities, and deliver results in a fast-paced, dynamic environment.- Exceptional organizational skills, with a high bias for action and attention to detail.- Proven track record of engaging and influencing diverse stakeholders across various levels and geographies.- Demonstrated ability to fail fast, adapt, and innovate in ambiguous scenarios.- Passion for working on customer-centric initiatives in a global context.Key job responsibilities- Design and Optimize Global Payment Processes: Lead cross-functional initiatives to streamline global payment programs, identifying and implementing opportunities for automation and process improvement.- Drive Efficiency and Innovation: Develop and execute strategies to optimize payment operations, reduce manual interventions, and enhance global scalability.- Collaborate with Global Stakeholders: Engage with a diverse group of stakeholders, bridging cultural and organizational boundaries to align priorities and deliver results.- Data-Driven Decision Making: Analyze payment data and metrics to measure performance, identify gaps, and ensure the successful delivery of program goals.- Relentless Execution: Own program goals, prioritize ruthlessly, and drive initiatives to completion, overcoming obstacles with creativity and resilience.- Fail Fast, Learn Fast: Embrace experimentation, learn from failures, and adapt quickly to deliver innovative solutions.- Champion the Customer: Ensure every decision and program outcome enhances the DSP and end-customer experience.BASIC QUALIFICATIONS- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.Amazon B2B Payments and Lending team is looking for a Sr. Portfolio Manager to join the Payments team to manage the credit performance of the North America Lending portfolio. The successful candidate will be a thought leader who can help build and scale a best-in-class credit management program. This candidate will be responsible for managing the Lending program from a risk perspective to solve small and medium-sized businesses' challenges getting the capital they need to grow their businesses while staying within a target loss rate. In this role, the candidate will drive credit policy changes and procedures and inform automated decisioning and monitoring systems based on the customer’s financials and credit worthiness. The ideal candidate should possess strong people and credit management skills, directly support continuous improvement initiatives, be highly analytical, resourceful, customer-focused and team oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders. Key job responsibilitiesThe primary responsibilities of this role include, but are not limited to:• Managing end-to-end credit strategy across customer lifecycle and through economic cycles and other shocks• Assist in defining policies and product features to support credit decisioning and monitoring• Establish, constantly improve, and be a thought leader for a credit adjudication and performance monitoring platform• Develop processes, mechanisms and Standard Operating Procedures (SOPs) to grow efficiently and in a scalable way• Partner with underwriting operations on complex credit decisions that require manual reviews or exceptions• Identify innovations and drive experiments that provide customers with a great payment experience• Identify, monitor and communicate the right metrics to measure decision quality and portfolio health• Participate in program operations, partner with product managers and contribute to team-wide improvement goals• Own relationships with Account Receivables to establish and manage loss mitigation and recovery processesBASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Experience in commercial credit risk management- Working knowledge of SQL and Python, and experience in processing complex datasets from multiple sources- Clear examples of demonstrated judgment and strategic insight- Experience managing complex projects with multiple stakeholders- Analytical and problem-solving skills, including the ability to recognize non-obvious patterns- Strong communication skills, both written and verbal- High attention to detail and desire to roll up sleeves and solve problems at root cause- Effective time management, prioritization, and organizational skills ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. The global Sales Operations and Digital Analytics (SODA) team under Global Sales Product Engineering and Operations (SPEO) builds reliable data foundations and sales operation processes for sales teams to successfully function. This includes the design of the data infrastructure to track and attribute sales revenue, the segmentation model to prioritize advertiser accounts and service model, and the collection of processes to determine sellers’ books of business, sales goals and quotas. In this role, you will be a key member of the SODA team ensuring the Sales managers and Sales organization have the necessary information to operate and execute efficiently. You will design and coordinate sales workflows worldwide, from forward-looking design to execution. You will build scalable mechanisms to support business and operation processes. You will have strong oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed. You will influence sales front-line managers, with a balance of backbone to enforce agreed upon decisions and adaptability to support strategic business changes. The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner and influence Sales teams globally. You will need to have the ability to manage complexity, design, implement and execute processes and coordinate cross-functional teams to deliver on high standards. You will feel comfortable navigating ambiguity and solving complex problems, communicating effectively with partners, sales customers and leadership to drive results. You should have a proven work ethic, strong ownership and customer obsession. Key job responsibilities• Lead projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with partner teams such as Finance, Tech Product and Sales. • Drive cross-functional coordination to deliver results based on a predefined timeline, mapping and managing the interdependencies and potential risks.• Support teams in responding to, investigating, managing and resolving complex and high-impact problems and escalations around data that impacts Sales. • Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems.• Work with our customers to gather and document business requirements, propose solutions, evaluate feasibility, and work with Product to prioritize features• Use high-level judgment to own complex decisions and escalate to leadership when required. • Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way• Identify reporting issues, gaps in processes, and drive timely resolutionBASIC QUALIFICATIONS- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote - https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus. AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals. Key job responsibilitiesAs a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more. A day in the lifeThis team is a great fit for you if,* You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.* You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.* You’d like to be directly responsible for solving real customer problems.* You are a passionate learner and are motivated to take on new challenges. * You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon.Key job responsibilities- Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.- Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.- Design and code the right solutions starting with broadly defined problems.- Work in an agile environment to deliver high-quality software.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon’s shopping experience works well for shoppers who exactly know what they want. However, not all shopping journeys fit that mold - people shop to explore, discover, refine their tastes or just have fun. We, Brand Shopping Experiences (BSX), aspire to delight shoppers by introducing a new way to shop on Amazon – one that is encouraging shoppers to explore new brands and products via resonating ads and organic discovery, enabling brands to share their story and connect with shoppers, while also building brand loyalty. We help sellers, vendors and advertisers of all sizes improve their brand performance on Amazon through Brand Stores which is the 5th most visited place on Amazon. Our experiences power billions of brand impressions, and we are just getting started.Brands tell us that driving sales and lifetime value (LTV) are the key metrics they use to measure business growth and the success of their marketing campaigns. They also ask for help understanding the impact Brand Stores have on their Sponsored Ads campaigns. A leading marketer says that “Ad attributed store sales and store units/order make me feel differently about our ad strategy. As a marketer, I’d find these very valuable when managing a brand's marketing budget.”We are looking for a seasoned TPM to lead strategic Science and Analytics initiatives that are critical enablers for new products and brand experiences. This role requires someone with a strong understanding of, and desire to deeply learn customer needs, experience working with Applied Scientists and Machine-Learning (ML) Engineers to build ML features and analytics signals from the ground up, excellent analytic skills, and the ability to build trusted relationships with internal and external partners at senior (director and VP) levels. Our ideal candidate will be self-motivated, highly goal-oriented, and with a track record of delivering solid results. If the challenge of building brand experiences that will fundamentally change the way people shop on Amazon excites you – please get in touch!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience building and evaluating system-level technical design- Experience developing and executing/delivering product and technical roadmaps ...