New York

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Senior Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.The Senior Account Manager will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships in the account, develop and manage opportunities, and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 10+ years of business development, partner development, sales or alliances management experience ...

Amazon Ads operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s entire canvas, including but not limited to; Kindle, Fire TV, Prime Video Ads, physical stores and the Amazon Programmatic Demand Side Platform. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession.As we continue to innovate, we are seeking a Sr. Analytics and Media Manager (AMM) to help brands successfully launch new products to market through effective full-funnel advertising strategies, on and off Amazon. The dynamics of developing and launching new products can make or break product success for our customers and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery. Amazon is uniquely positioned to help brands meet their objectives, offering varied and diverse Ads platform real estate across Amazon’s multi- dimensional product suite. This is a hands-on leadership position seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape by levering experience in working with cross- functional teams, including distribution leaders, applied scientists and engineers.The AMM is a key member of the New Product Campaigns (NPC) Services team at Amazon Advertising, working with sales, product, retail and other Amazon business partners to analyze and improve advertisers’ performance on/off Amazon, in support of their launch initiatives. AMMs work with Amazon's unique data and translate it into high-quality and actionable insights to improve the effectiveness of advertiser NPC campaigns and unlock business opportunities. Day to day, AMM activities include analyzing metrics of success for a business or category, developing data-driven insights and recommendations for C-suite client leadership, and communicating recommendations in a clear and compelling fashion. The strategic and consultative digital expertise of an AMM is critical to delivering the best return on investment for our customers. This is an incubation product with high visibility representing the needs of top brands. It will require regular interaction with senior leadership and strong influence acumen working across Amazon.Key job responsibilities* Leverage Amazon’s data and your understanding of our advertising customers’ business to provide guidance to C-suite marketing leaders, via business reviews and frequent in-person client sessions to regularly iterate on and articulate a brand’s strategy* Influence marketing initiatives and own account-level data and/or analytics related strategic conversations internally and externally* Deliver regular and bespoke analyses and insights for some of the world’s largest advertisers to drive growth across advertiser KPIs and help them grow their businesses * Exhibit deep analytical ability, and develop great expertise in Amazon’s proprietary metrics, working to constantly evolve how we analyze and communicate data driven insights to our advertisers* Provide thoughtful leadership rooted in data by generating customer insights, track competitive landscape and industry trends, and inform product refinements to keep Amazon as the forefront leader of brand advertising* Educate other teams on Amazon media offerings and keep them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use* Provide thoughtful leadership rooted in data by generating customer insights.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- Data driven storytelling skills: ability to translate technical aspects of analysis and metrics into actionable insights for the advertiser- Understanding of statistics including distributions, expectations, hypothesis testing, etc.- Understanding of marketers’ challenges through relevant job experience- Excellent organizational, interpersonal, and communication skills (both written and verbal) ...

Are you interested in big data, machine learning, LLM, and product recommendations? If so, Amazon's Personalization team might be the right place for you. About our organization:We are part of Amazon’s Personalization organization, a high-performing group with a huge impact on hundreds of millions of customers, innovating at the intersection of customer experience, machine learning, and large-scale distributed systems. We run global experiments and our work has revolutionized e-commerce with features such as "Compare with similar items", "Keep shopping for ...", “Customers who bought this item also bought”, and, “Frequently bought together” among others.Amazon’s internal surveys regularly recognize us as one of the best organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continuous opportunity to learn and grow.About you:You are a Sr. Applied Scientist who love big data and passionate about improving customer shopping experience by inventing and applying state-of-art technologies (e.g., LLM, Machine Learning, NLP, and Computer Vision) to build the next-generation product recommendation engine for Amazon. You have an entrepreneurial spirit, know how to deliver, are deeply technical and highly innovative. You work closely with software engineers to put algorithms into production. You also work in partnership with teams across Amazon to create enormous benefits for our customers. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used every day by people you know. Key job responsibilities- Use machine learning and analytical techniques to create scalable solutions for business problems- Analyze and extract relevant information from large amounts of Amazon's historical business data to help automate and optimize key processes- Design, development and evaluation of highly innovative models for predictive learning- Work closely with software engineering teams to drive model implementations and new feature creations- Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation- Research and implement novel machine learning and statistical approaches- Mentor junior scientists; review their work and provide feedbackAbout the teamOur mission is to delight every Amazon customer with a personalized shopping experience. We achieve our mission through investments in large-scale machine learning and distributed system solutions with the purpose of delivering the future of shopping on Amazon. Our solutions help customers explore product categories, discover high quality products that meet their needs, and provide most relevant information to help customers make confident shopping decisions. We are seeking an Applied Scientist to make step function improvements in creating a delightful shopping experience.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth.The Search Ranking and Interleaving (R&I) team within the Marketplace Intelligence org in SP is responsible for determining which ads to show in Amazon search, where to place them, how many ads to place, and to which customers. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers’, advertisers’, and Amazon’s interests. To do this, we apply a broad range of machine learning, causal inference, and optimization techniques to continuously explore, learn, and optimize the ranking and allocation of ads on the search page. We are an interdisciplinary team with a focus on customer obsession and inventing and simplifying. Our primary focus is on improving the SP experience in search by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them.We are looking for an Applied Scientist to join the Search Ranking team in MI. The team is responsible for improving the quality of ads shown to users (e.g., relevance, personalized and contextualized ranking to improve shopper experience and business metrics) via online experimentation, ML modeling, simulation, and online feedback. As an Applied Scientist on this team, you will identify big opportunities for the team to make a direct impact on customers and the search experience. You will work closely with with search and retail partner teams, software engineers and product managers to build scalable real-time ML solutions. You will have the opportunity to design, run, and analyze A/B experiments that improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact while broadening your technical skillset. Key job responsibilities- Tackle and solve challenging science and business problems that balance the interests of advertisers, shoppers, and Amazon.- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Develop real-time machine learning algorithms to allocate billions of ads per day in advertising auctions.- Develop efficient algorithms for multi-objective optimization using deep learning methods to find operating points for the ad marketplace then evolve them- Research new and innovative machine learning approaches.- Recruit Scientists to the team and provide mentorship.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

As Sr. Art Director, you bring true creative vision with a first-class conceptual ability and knack of producing stunning concepts that have global appeal. Confident with the creation of ideas and debating concepts, along with experience of managing/directing content in diversified formats, including Video, Creators and Virtual Production. Leading by example as an exceptional creative thinker you will be able to inspire, mentor creative teams and freelancers. As Senior Art Director, you have an infectious enthusiasm and a natural flair for presenting with an ability to build genuine client relationships that take others on a creative journey. You set the creative bar high, bringing with you intrinsic design ability, typographic skills, acute attention to detail, strong organizational skills and hardline/home expertise. You're driven to tell stories that connect with customers across a variety of industries, but most of all, you must be passionate about doing what is right for Amazon’s customers.Key job responsibilities - Build and execute the creative vision key Amazon Businesses, such as Amazon Private Brands, combining state-of-the-art and scalable content production; - Strong understanding of commercial creativity, brand development, the digital landscape and multichannel marketing concepts - Excellent communication, presentation, interpersonal and creative thinking - Mentor and inspire teams around the world, and attract/retain the best performers - Understand and respond to promotion performance data (metric tests, usability studies), and steer the direction of future creative. - Direct and evolve the Amazon.com creative positioning (look and feel, voice, photography, etc.) on both the website and offline marketing activities About the teamAmazon Visual Innovation Services builds the world’s best online shopping experience through video, 3D and usability design enabling millions of customers to make more informed purchasing decisions. Visual Innovation at Amazon is a large and fast-growing network of teams located throughout North America, Europe and Asia, focusing on product and creators videography, post-production, 3D, virtual production and automated image acquisition. We are continually setting new industry standards for showcasing millions of products across multiple global marketplaces. We are obsessed with creating and innovating on behalf of our customers, and push beyond the boundaries of traditional e-commerce photography and videography.BASIC QUALIFICATIONS- 8+ years of design experience- Have an available online portfolio- Experience art directing motion designers, illustrators, writers and content creators- Experience partnering with technical partners for design implementation ...

Advertising is one of the fastest growing areas at Amazon. Our Ad Tech suite of products — including Amazon DSP (ADSP), Amazon Marketing Cloud and (AMC) — allow our customers to leverage Amazon's unique media, audience, and e-commerce assets to drive meaningful results for their business.Ad Tech Solutions (ATS) is the technical solutions arm of our ad tech sales organization. ATS’ charter is to help our largest customers achieve their business outcomes with Amazon's Ad Tech, building on our APIs and AWS services. ATS is seeking a Technical Consultant to join our US practice. You will help customers to achieve their business outcomes by solving technical challenges related to conversion tracking, first party data uploads, API development, AMC SQL query customization, and building custom audiences. You will work closely with our Ad Tech Account Executives to accelerate customer adoption of DSP and AMC to increase their advertising ROI and drive more investment. You will help Data Analysts, Data Scientists, IT Analysts, and Developers in our customer organizations solve complex technical challenges so that their agency or brand can make better strategic advertising and data decisions. You will be able to assess and adapt our customers’ SQL skills to maximize their time and value in using our products. You’ll drive technical solutions discussions, diving deep into the details with customer teams. You’ll lead customer-tailored engagements, demonstrating the integrated value of AMC and DSP in combination with their AWS technology investments. You’ll also act as a technical thought leader in the ad tech community. This includes playing a lead role in educating, sharing best practices, writing white papers, and running "Working Backwards" sessions with customers. As a customer-obsessed advisor, you’ll also have the chance to shape the direction of our ad tech products and services by gathering feedback from customers and collaborating with our engineering and service teams.Key job responsibilities-- In partnership with the ad tech sales team, educate customers on the value proposition of Amazon’s Ad Tech Suite and participate in deep technical discussions and design exercises to create world-class solutions built on Amazon’s Ad Tech and AWS platforms. -- Lead data and analytics discussions and design customer workshops to become an expert on our customer’s technical needs and business goals.-- Drive usage and adoption. Your customer engagements will result in our customers generating valuable insights that they can use to make smarter investments on – and off – Amazon media properties. You will continuously monitor the inputs you drive to measure the output of activation.-- Be a customer advocate. You will take your learnings from customer engagements and work with Advertising engineering teams as input into integration and ad technology roadmaps.-- Contribute to the creation and delivery of best practices, packaged offerings, certification paths, white papers, and workshops. -- This is a customer facing role within the US region. You will be required to travel to client locations to deliver when needed.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of technical specialist, design and architecture experience- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 7+ years of consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience- 3+ years of cloud and on-premise integration experience- 3+ years of integration, testing and automation experience- 3+ years of continuous integration and continuous delivery (CI/CD) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- 7+ years of external or internal customer facing, complex and large scale project management experience ...

DESCRIPTIONThe Creators team goal is to make Amazon the Earth’s most desired destination for commerce influencers, associates (publishers, bloggers, and more) and their content. We are a team of innovators that tackle difficult problems, and are laser-focused on building and enhancing products and experiences that drive growth for Creators. We own the Creator product suite across Amazon to ensure a cohesive experience, experiment with and align compensation structures, and launch features that reinforce feelings of achievement for Creators in addition to monetary compensation. We seek to strengthen creators’ sense of community, fandom, credibility, and provide positive feedback loops. Our BD team on Creators directly collaborates with strategic customers to build new, industry-specific partnership opportunities that directly impact and transform the way our Creators can partner, create, and earn from us at scale. Key job responsibilitiesKEY JOB RESPONSIBILITIESAmazon’s Influencer Program (AIP) is pushing the boundaries of what a best in class social commerce business looks like, optimizing for customer pain points, and democratizing the opportunity earn across all creator cohorts. As a customer-obsessed, creator commerce enthusiast, you will influence and build relationships with the top creators, and help them to generate revenue, build audience development strategies to reach new customers, and tailor their content to drive shopping outcomes, as well as awareness for Amazon’s retail selection and subscription programs (Prime Video, Music, Audible). The ideal candidate is deep on social commerce trends and understands how Amazon’s selection and services help creators to monetize their content across formats, and mediums, engaging customers wherever it is they spend their time online. You will use your deep knowledge of digital and social media and a solutions-oriented mindset to recruit and engage creators, and grow their business with Amazon through your support, maximizing their earning potential. The ideal candidate is an excellent oral and written communicator, who leads with data, and takes an analytical approach to business development and decision making. You are highly organized, entrepreneurial in spirit, and adept at managing ambiguity, constantly inventing on behalf of creators, and embracing a strong growth mindset. You excel at developing strong relationships and working closely and constructively with external partners.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Brand Strategist’s primary role is to provide creative and media insights to internal creative teams that helps position Amazon as a full-funnel advertising partner, with a primary focus on top-of-funnel brand advertising campaigns. This role takes the lead in gathering data and research from across the Amazon ecosystem and beyond, to construct insights that drive creative briefs and campaign pitches, help clients better understand how to construct investment in Amazon, analyze results to help drive additional business, and help all parts of the Brand Innovation Lab org find opportunities to optimize our approach to brand strategy. The role will interface with clients, sales, various product and data/research teams, while working closely with Brand Innovation Lab's creative and program management team members. Key job responsibilities• Work with various teams across Amazon to curate first-party data and research, pull third-party research, and leverage your experience and intuition to develop insights the creative team can use to develop creative campaigns and solutions to respond to client RFPs and briefs• Stay informed on various market trends that are relevant to the top endemic advertisers• Become an expert on the various channels within the Amazon ecosystem so you can quickly assess customer behavior trends that are relevant to the media and creative solutions proposed• Be a leader within the team on Amazon channels and customer engagement opportunities• Work closely with sales and account teams, and Brand Innovation Lab Sr Solutions Managers on account planning and media recommendations that support creative proposals• Work with internal teams to conduct a range of tests and studies (e.g., brand-lift study) to address specific client questions or needs• Work with the team to conduct reviews of unsuccessful proposals to identify opportunities to improve our pitches and increase win rate• Lead internal discussions regarding tracking and reporting requirements for all relevant campaigns to ensure we can report on what was promised in the pitch• Work with the account team to conduct post-campaign reports and analyses of performance against pre-determined brand success metrics that help clients see the value of working with Amazon for brand campaigns, and to help sell through additional work• Identify reporting opportunities using non-first-party data sources, like social media• Help develop the Amazon story for why clients should feel compelled to work with Amazon by helping them understand how they can benefit from our customer obsession • Blend quantitative and qualitative approaches to achieve outcomesThe ideal candidate will have a passion for data, be a strategic thinker, be driven to find solutions where none are readily apparent, and have a track record of achieving impressive results. You will thrive in ambiguous situations and be motivated by the opportunity to build something new from scratch. You naturally turn to data to assess marketing effectiveness and develop solutions. You think big but with an eye to a smooth and successful execution. You are a force multiplier, helping all aspects of our work be more effective from better customer experiences to delivering more effective campaigns to increasing win rate and strength of client relationships—you fill a crucial role in the Brand Innovation Lab org taking the next step in our evolution.About the teamBrand Innovation Lab pushes boundaries on advertising products and creates flagship experiences that help the world’s largest advertisers deliver value to customers, and impact the long-term growth strategy of Amazon Advertising. The team develops unique, ad product-agnostic campaign ideas that bring customer insights to life across Amazon, and uncover new ideas that will grant clients access to new parts of the Amazon canvas through integrated brand partnerships and product betas. This role specifically sits within the Endemic Brand Innovation Lab Advertising Pod, working across brands that also sell products via Amazon.com.BASIC QUALIFICATIONS- 8+ years of driving compelling creative strategy and execution at an agency or in-house creative team experience- Bachelor's degree ...

Senior Business CoachRole based in New York City, NY.Equal parts advisor and operating partner, Amazon’s team of Regional Managers known as Senior Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. The Sr. Business Coach finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Sr. Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success.Sr. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world.ABOUT AMAZON LOGISTICSAt Amazon Logistics, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.WHAT YOU’LL DOAs a Sr. Business Coach, you will partner with 15-30 DSP owners assigned to delivery stations across the Rural, Super-Rural region of the US. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Sr. Business Coaches are responsible for:- Supporting owners as they onboard to the program and prepare to launch.- Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods.- Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights.- Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience.- Willingness to travel (~2-3 days/week); within the RSR region, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

The AWS Cloud Intelligence team is a specialty services organization that provides cloud compete expertise globally. We are subject matter experts (SMEs) covering top and emerging competitors, key domains, and industry segments. Cloud Intelligence enables field teams to help their customers quickly by removing both business and technical blockers in the sales cycle. We advise account teams and their customers through at scale content, gather and analyze insights surrounding comparable cloud providers, and highlight product and position gaps that our customers are experiencing to continuously improve AWS’ overall value proposition. In addition to on-demand self-service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. This team hires SAs and BDMs who are SMEs in one or more public clouds to advise AWS field teams on the best strategies to develop compelling business cases to support customers co-existing and partnering with competing public cloud services.Join a team of cloud experts focused on uncovering and articulating advantages for AWS Customers!As a Cloud Intelligence Field BDM, you will be a strategic partner to the AWS field sales team. You will help customers understand why AWS is the best cloud partner for their business. You will coach sales teams on how to amplify AWS strengths and create differentiation strategies. As a strategic partner to sales and external customers, you will identify emerging signals and best practices, to serve the broader organization. This position blends business and technology skillsets. Cloud Intelligence Field BDMs drive complex engagements and interact with executive audiences. They also have technical competence that enables them to analyze AWS and other cloud providers. Candidates must have the capability to craft and convey compelling value propositions, and to communicate concepts and stories effectively.We are looking for experience in one or more of the following: market or competitive intelligence, business value engineering, sales enablement, sales coaching, and customer-facing technology sales experience. The ability to successfully differentiate cloud services in competitive market segments is key. Key job responsibilities• Develop scalable competitive strategies to enable winning key strategic deals. • Support, coach, and develop large deal closing capability. • Be the go-to resource for an AWS field sales segment and sales leadership for AWS differentiation. • Leverage excellent communication skills to articulate the business value of AWS value propositions, working backwards from our customers strategic objectives.• Demonstrate the ability to earn trust with and influence C-level executives in customer organizations and within AWS.• Lead strategic, in-person workshops (this position will require travel).• Develop and share cloud adoption trends and blockers across the cloud ecosystem.• Enable and upskill field teams through development of field-friendly content, and delivery of trainings.• Track signals and identify opportunities, in order to provide Cloud Intelligence with insight to improve offerings.• Influence internal stakeholders on market realities, with the objective to further differentiate AWS’s value.Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of professional or military experience ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking a Business Developer for the North America Supply Desk team. In this role, you will partner with buyers to drive awareness of Amazon's deals-enabled supply and make inventory recommendations across formats, websites, and devices, where customers browse, stream, or shop.Key job responsibilities* Work directly with agencies and advertisers to recommend and curate deals-enabled supply that helps them successfully achieve their marketing goals* Collaborate across Amazon Ads sales to drive cross-org demand enablement strategies* Develop deal executions that scale in a predictable and repeatable manner* Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team and programBASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.Business Intelligence (BI) enhances internal teams’ decision-making by providing data analysis and developing measures to extract meaning from Amazon Advertising’s global operations. We are seeking a Business Intelligence Engineer with strong analytical, visualization and communication skills to join our team. This role will be a working closely with Program & Product Managers, Scientists and Engineering leaders. You will design, develop data infrastructure, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping the team build great products and solutions.Key job responsibilities- Design and develop automated, user-friendly measurement pipelines, reports, and dashboards to support internal partners.- Recommend new metrics, techniques, and strategies to enhance customer experience.- Collaborate with cross-functional teams to gather data requirements.- Enable data-driven decision-making by retrieving and aggregating data from multiple sources, presenting it in a clear and actionable format.- Work with engineering and product teams to identify product gaps and trends.- Manage the request intake process, prioritizing tasks in partnership with stakeholders.- Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to inform key business decisions.- Participate in strategic and tactical planning discussions.- Collaborate with subject matter experts to translate business requirements into technical specifications.A day in the lifeYou will develop and implement advanced models and tools, perform statistical analysis, and evaluate large datasets to create customized models and dashboards. Furthermore, you will play a crucial role in designing a reliable and scalable infrastructure for ongoing reporting and analytics. Your responsibilities will also include structuring complex problems, designing analytics solutions across multiple disciplines, and providing actionable recommendations that inform strategic planning, product strategy and launches, engineering improvements, marketing campaign optimization, customer service trends, and competitive research.BASIC QUALIFICATIONS- 7+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon is investing heavily in building world class advertising solutions that shift away from using traditional cookies/identifiers to new modeled machine learning solutions to achieve campaign performance. Our products are strategically important to the advertising business as the intersection of consumer privacy and new ways of advertising is at a critical period of change. We deliver billions of ad impressions and clicks daily and are breaking fresh ground to build new avenues for advertisers.As a business intelligence engineer you will have strong technical acumen and experience in developing reporting infrastructures and flexible front-end tools. You will conduct deep dive analyses of business growth opportunities and formulate conclusions for senior leadership. You will be working with a unique and gifted team developing exciting products for marketers and business leaders while collaborating with cross-functional teams. Often, the ideal set of data will not be available and you will have to think creatively about what is available in order to drive results. You will also be responsible for producing written recommendations and insights for key stakeholders that will help shape effective marketing and business strategies and tactics.Key job responsibilities* Analyze relevant business information, and uncover trends and correlations to develop insights that can materially improve our business and marketing strategies and tactics.* Develop new and innovative analyses to inform our stakeholders business and marketing strategy.* Establish new, scalable, efficient, automated processes for tracking and reporting on progress of marketing campaigns and activity* Design, develop and establish KPIs to provide strategic insights to drive growth and measure performance marketing* Partner and with cross-functional teams to deliver business results* Manage, maintain, and improve the team's self-service reporting infrastructure, pipelines, and dashboardsAbout the teamThe ADSP Product Analytics team is responsible for building platform that can make access to insights and metrics as easy as shopping on Amazon.com. And working backwards from this, we provide PMs access to KPIs and other insights via interactive visualization. We also enable our customers to analyze the data through self-serve query capabilities provided in an easy to use platform using Amazon’s out of box solutions. In addition to analytics, we provide data engineering support by building a scalable infrastructure in AWS that ensures data availability, security and accuracy.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.Business Intelligence (BI) enhances internal teams’ decision-making by providing data analysis and developing measures to extract meaning from Amazon Advertising’s global operations. We are seeking a Business Intelligence Engineer with strong analytical, visualization and communication skills to join our team. This role will be a working closely with Program & Product Managers, Scientists and Engineering leaders. You will design, develop data infrastructure, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping the team build great products and solutions.Key job responsibilities- Design and develop automated, user-friendly measurement pipelines, reports, and dashboards to support internal partners.- Recommend new metrics, techniques, and strategies to enhance customer experience.- Collaborate with cross-functional teams to gather data requirements.- Enable data-driven decision-making by retrieving and aggregating data from multiple sources, presenting it in a clear and actionable format.- Work with engineering and product teams to identify product gaps and trends.- Manage the request intake process, prioritizing tasks in partnership with stakeholders.- Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to inform key business decisions.- Participate in strategic and tactical planning discussions.- Collaborate with subject matter experts to translate business requirements into technical specifications.A day in the lifeYou will develop and implement advanced models and tools, perform statistical analysis, and evaluate large datasets to create customized models and dashboards. Furthermore, you will play a crucial role in designing a reliable and scalable infrastructure for ongoing reporting and analytics. Your responsibilities will also include structuring complex problems, designing analytics solutions across multiple disciplines, and providing actionable recommendations that inform strategic planning, product strategy and launches, engineering improvements, marketing campaign optimization, customer service trends, and competitive research.BASIC QUALIFICATIONS- 7+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.A successful candidate will have a passion for data and analytics, knows and loves working with BI tools, is comfortable accessing and working with big data from multiple sources, and can partner with internal stakeholders to help drive the business. They will have a deep knowledge of business intelligence solutions, possess excellent statistical and analytical abilities, and have the ability to work with technology, product development, and business teams. They will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate.Key job responsibilities- Partner with Product teams to understand the business requirements and implement solutions to support product plans.- Design, develop, and maintain scalable, automated, user-friendly systems, reports, and dashboards enabling stakeholders to manage the business and make effective decisions.- Implement training and documentation solutions that enables stakeholders to get the most out of our self-serve analytics tools.- Develop and support the analytical technologies that give stakeholders timely, flexible, and structured access to their data.- Define, develop, and maintain critical business and operational reports reviewed on a weekly, monthly, quarterly, and annual basis.- Analyze historical data to extract meaningful insights from large and complex data sets to identify trends and support decision making, including written and verbal presentation of results and recommendations.- Conduct ad hoc data analysis and data quality investigations.BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience working in ad tech ...

Are you ready to get in on the ground floor of Project Kuiper? It’s Amazon’s next billion-dollar business. Project Kuiper’s long-term initiative is to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to communities around the world.We are looking for an entrepreneurial minded Sr. Business Intelligence Engineer (BIE) to work in a start-up environment who is passionate about technology and information systems, who thinks globally, and acts locally to create and implement solutions. The ideal candidate will possess both the technical background that enables them to work with technology and ability to think broadly and strategically about global initiatives. They will experience a wide range of problem- solving situations requiring an understanding of technical infrastructure and stakeholder expectations.Key job responsibilities• Work closely with multiple production and finance teams to understand challenges, find solution, and gather requirements.• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing.• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.• Develop key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement.• Work on data pipelines, data models and leverage the AWS tech stack to build visualizations• Design, develop and maintain scaled, automated, user-friendly systems, reports and dashboards.• Deliver business reviews to the senior management team regarding progress and roadblocks.• Manage the local data infrastructure, and develop scalable solutions for data storage. • Collaborate with stakeholders to gather requirements and provide solutions. • Document technical specifications and maintain data dictionaries. • Implement data quality measures and monitoring. • Conduct root cause analysis for data discrepancies.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeThis role will be highly collaborative, requiring partnerships with cross-functional leaders to drive positive results. You will tackle challenging business problems and have the opportunity to work with multiple technical teams at Kuiper. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. Along the way, you will learn a lot, have fun and make a positive impact on stakeholders.About the teamKuiper Finance Technology (KFT) is a part of Devices and Services (DaS) FinTech team supporting Kuiper Finance. KFT provides program management, SAP product, and BI reporting solutions to support Kuiper business initiatives. Our BI group is tasked with building reporting solutions and key insights while ensuring data integrity in the reporting infrastructure.BASIC QUALIFICATIONS- 5+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with data visualization using Tableau, Quicksight, or similar tools ...

Amazon Advertising operates at the intersection of ecommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon owned and operated sites and on other high quality sites across the web. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising product with a relentless focus on the customer, you’ve come to the right place.A strategically important part of our charter is to drive adoption across a portfolio of self-service, cost per click advertising products to enable head to tail advertisers to engage with customers in relevant ways. Our team is tasked with making it easy for sellers and vendors to advertise their products, thereby increasing the visibility of their products, which also helps Amazon customers discover more selection—a win-win!We are looking for a seasoned Senior Business Marketing Manager to be a large cross-functional program owner, defining program strategy and initiatives to drive advertiser acquisition and onboarding in Sponsored Products. In this role, you are accountable for setting the overall vision and strategy for the acquisition and onboarding programs with significant business impact, as well as tactically driving teams in and outside the organization to deliver. You are able to define the program, set objectives, analyze data, drive improvements that are quantified with metrics, and influence and drive large initiatives across internal/external teams and engineering/science teams to improve the customer experience.The ideal candidate for this role will have a strong passion for data and analytics, and leveraging this to develop programs and strategies that are innovative to achieve business goals. You operate from a customer-first perspective to understand user journeys and identify opportunities to improve CX, collaborate with cross-functional teams and stakeholders to drive programs, and exhibit a willingness to roll up your sleeves and do whatever is necessary. You proactively identify and mitigate risks (before they become roadblocks), and you demonstrate good judgment in how and when to escalate (without damaging relationships). To be successful you’ll need to be a strong communicator who can earn trust with key stakeholders across multiple teams. You should be comfortable with ambiguity and complex challenges, and are willing to work autonomously, handling multiple initiatives simultaneously and prioritizing accordingly to contribute to ambitious plans. If you are organized, analytical, and data driven, with an interest to own your program strategy end to end, this is a great role for you.Key job responsibilitiesRole & Responsibilities: - Own strategy and execution of programs to drive demand for Sponsored Products - Operate with significant autonomy to deliver results and achieve the goals and objectives of both your cross functional teams and the broader organization, maintaining the highest work standards and prioritizing maximizing customer value - Create plans and effective narratives that have clear, measurable success criteria - Dive deep to understand Amazon’s advertising business and its advertisers in order to uncover unique insights and opportunities - Partner with multiple product, program and marketing efforts to guarantee success of the program - Analyze the impact and results of initiatives impacting the program, and share results with senior leaders and stakeholdersBASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Excellent communication and interpersonal skills and an ability to effectively communicate with both business and technical teams. ...

The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver Cloud Value Advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”Are you interested in joining an AWS team focused on assessing the business benefits and Return on Investment (ROI) of migrating and running applications on AWS by engaging directly with C-level executives, IT professionals and influencers at all levels? Can you take complex on-premises IT infrastructure and simplify it down to cloud essentials, crafting financial models that are easy to understand and apply? Are you good at defining and quantifying business value, benefits and migration costs to cloud? Do you have the technical depth, business background, program management, deep modeling, analytical and communication skills needed to help further establish Amazon as the leader in computing?Cloud Economics EngagementsAs a Cloud Economics Business Value Specialist within AWS, you will help AWS customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will collaborate with AWS sales teams to engage prospective customers to share best practices migration and finance strategies, and build board-ready business cases. You will identify technical and economic barriers to adoption of AWS with these customers and develop repeatable strategies to overcome objections. You will communicate the value proposition for AWS to a broad audience of IT, Finance and Business leaders. Your responsibilities will include driving migration ROI related business development activities within AWS, supporting the AWS Sales, Solution Architecture, Marketing, Business Development and product teams on customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructures and quantification of cloud value benefits. As necessary, you will bring in other AWS resources to help our customers properly evaluate their IT options in the cloud. You will possess an IT and business background that enables you to drive an engagement and interact with startups to large enterprises. You will have the technical depth to understand on-premises infrastructure (data centers, compute, storage, network and others) and business experience to create migration ROI business cases, easily communicate the technical and economic benefits of AWS to IT architects, engineering teams, business stakeholders and C-Level executives. You will have a demonstrated ability to think strategically and long-term about the needs of global businesses. You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed economic models for these environments in the cloud. You will have demonstrated abilities to influence decision makers in a consultative selling approach (preferably through previous consulting, enterprise architecture or similar customer experience) to progress decision making through their personal involvement with developing and presenting a compelling business case. This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed. Key job responsibilities• Serve as a key member of the AWS Cloud Economics Business Development team in helping drive AWS Sales engagements with our customers regarding the economics of running their IT applications in AWS. • Work with AWS Sales, Solution Architecture, Business Development and Marketing teams, proactively drive ROI/economic conversations with our customers. • Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams. • Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future AWS landscape. • Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS. • Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers. • Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment. • Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.A day in the lifeThe AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Familiarity with IT infrastructure and cloud computing ...

About UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Job DescriptionWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamNew York only for this roleBASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.- 7+ years of technical engineering experience.- Experience in Informational Technology operations ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world-class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Communications Manager for Amazon Flex. In this role, you will be responsible for delivering high quality driver communications to our delivery partners worldwide. You will have communications program and project management experience, excellent writing skills, and the ability to easily adapt communications for different audiences. You will exercise extremely high judgment in narrow time frames, inject logic and care into communications, and ensure content meets the highest standards, in a fast-paced and often ambiguous environment. The ideal candidate will have a proven track record in assuming end-to-end ownership, developing communications strategies to achieve business objectives, the execution of the communications tactics, and delivering measurable impact and results from communications initiatives.Key job responsibilities- Define and manage the execution of communications programs to improve the delivery partner experience. This includes analyzing and defining key objectives, messages and channels, and driving awareness, engagement, and adoption of initiatives.- Create high-quality, engaging communications and copy for delivery partners across a variety of channels, including emails, FAQs, talking points, newsletters, videos, websites, announcements, and others.- Partner with internal teams who communicate with partners, including voice of driver, driver support, safety, operations, and others, to ensure the highest quality of driver-facing communications to support the achieving business goals.- Create and maintain communications toolkits, processes, templates, and messaging for worldwide and communications teams.- Propose, execute, and new ways of creating and distributing communications, including identify and driving process improvements.- Develop, track and report metrics on the effectiveness of communications, as well as continually monitor, analyze, and tune messaging to maximize impact.BASIC QUALIFICATIONS- Experience executing scaled marketing campaigns through email or social media- Experience with A/B testing- Experience using data and metrics to measure impact and determine improvements- Experience developing and executing campaigns across a multitude of timezones and languages ...