New York

The Industry Solutions team within AWS Professional Services is responsible for the strategy, development, and management of industry-specific offerings, solutions, and products (OSP). We serve as a catalyst for ProServe's industry innovation at scale, accelerating customer value and driving sustainable growth through a diverse portfolio of assets. Collaborating closely with the AWS industry field organization, we develop scalable assets that can be deployed across global customers to expedite their outcomes on AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.We are seeking a Senior Technical Architect to join our team and lead the design and development of industry OSPs. Your focus will span multiple domains, including cloud infrastructure, modern microservices and applications, enterprise applications, data platforms, and generative AI, among others. Key job responsibilities- Single-threaded owner for architectural and technical quality for a set of product and solution functionalities/domains.- Define the architecture design standards for industry cloud offerings/solutions/products.- Assess ideas harvested from the field around their technical design and capabilities.- Architect and design highly scalable, cloud-native solutions on the AWS platform using core services like API Gateway, Lambda, SQS, DynamoDB and ECS/EKS.- Manage the build-out of the technical assets associated with Industry Solutions portfolio.- Review code quality standards and ensure compliance with architectural standards.- Collaborate with the ProServe Security Assurance organization to align on required regulatory and compliance standards.- Conduct well architected review of the solution design artifacts.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 7+ years of technical architecture and design experience.- 5+ years of experience with one or more popular Full Stack programming languages such as Java, Golang, SQL, Typescript or Python.- 3+ years of experience architecting, designing, and developing cloud-native applications and microservices in a cloud environment.- Experience leveraging core cloud services and technologies to build scalable applications.- Familiarity with a variety of cloud-native design patterns, frameworks, and best practices. ...

The Industry Solutions team within AWS Professional Services is responsible for the strategy, development, and management of industry-specific offerings, solutions, and products (OSP). We serve as a catalyst for ProServe's industry innovation at scale, accelerating customer value and driving sustainable growth through a diverse portfolio of assets. Collaborating closely with the AWS industry field organization, we develop scalable assets that can be deployed across global customers to expedite their outcomes on AWS.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.We are seeking a Senior Technical Architect to join our team and lead the design and development of industry OSPs. Your focus will span multiple domains, including cloud infrastructure, modern microservices and applications, enterprise applications, data platforms, and generative AI, among others. Key job responsibilities- Single-threaded owner for architectural and technical quality for a set of product and solution functionalities/domains.- Define the architecture design standards for industry cloud offerings/solutions/products.- Assess ideas harvested from the field around their technical design and capabilities.- Architect and design highly scalable, cloud-native solutions on the AWS platform using core services like API Gateway, Lambda, SQS, DynamoDB and ECS/EKS.- Manage the build-out of the technical assets associated with Industry Solutions portfolio.- Review code quality standards and ensure compliance with architectural standards.- Collaborate with the ProServe Security Assurance organization to align on required regulatory and compliance standards.- Conduct well architected review of the solution design artifacts.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 7+ years of technical architecture and design experience.- 5+ years of experience with one or more popular Full Stack programming languages such as Java, Golang, SQL, Typescript or Python.- 3+ years of experience architecting, designing, and developing cloud-native applications and microservices in a cloud environment.- Experience leveraging core cloud services and technologies to build scalable applications.- Familiarity with a variety of cloud-native design patterns, frameworks, and best practices. ...

The People eXperience and Technology (PXT) Central Science Team uses science, engineering and working-backwards thinking to proactively identify mechanisms, process improvements and products, which simultaneously improve Amazon as well as Amazonians’ lives, wellbeing, and value of work. We are an interdisciplinary team which combines the talents of science (machine learning, statistics, economics, and behavioral science), engineering and product to develop and deliver solutions that measurably achieve this goal. We invest in innovation and rapid prototyping to accelerate informed, accurate, and reliable decision backed by science and data.In this role you will own the science strategy and technical implementation innovations for our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power PXT experiences for leaders across Amazon to make decisions about their businesses. You will also serve as the strategic science advisor to PXT leaders operating at the Director, VPs, and SVP level. In particular, you will identify opportunities where science investment can have material impact on our long-term objectives or annual goals and build consensus around the needed investments. You comfortably work across different domains (cost forecasting, employee event prediction, etc.) and different modeling techniques (lightGBM, Deep NN, etc.), guiding our principal and senior scientists in their most challenging and strategic decisions. You are hands-on and you will personally own development and delivery of most complex science modeling and implementation problems (e.g., our Generative AI application evaluation goal). You will stay current with emergent AI/ML science and engineering trends and influence our focus areas in a rapidly evolving landscape. You’ll also participate in organizational planning, hiring, mentorship and leadership development. We are looking for a leader who can thrive in a startup environment, thinks big, move fast, and wants to change the way leaders use data to drive business success. If you excel at proposing and developing such opportunities and are passionate about creating the future of employee experiences, come join us as we work hard, have fun, and make history. BASIC QUALIFICATIONS· 15+ years of industrial/academic experience in predictive modeling, forecasting, deep learning or related fields.· PhD degree in Computer Science, Engineering, or equivalent.· Familiar with programming languages such as C/C++, Java, Perl, Python or Matlab. ...

Amazon Ads operates at the intersection of e-Commerce and Advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. Amazon DSP is Amazon’s programmatic advertising product for campaigns spanning Video, Audio and Display across Amazon properties (e.g., Amazon.com, Freevee, Twitch, Fire TV, and Amazon Music) and tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in working to build a unique, world-class advertising offering with a relentless focus on the customer, you’ve come to the right place.The Amazon Ads Supply Desk is powered by a team of supply experts who are tasked with curating and recommending inventory that empowers buyers to make investments that best address their campaign objectives. We are seeking a Operations Manager for the North America Supply Desk team. In this role, you will partner with buyers to execute on private marketplace deal curation and creation. You will also work closely with customers to provide deals campaign optimizations and recommendations to ensure all campaigns are delivering successfully for our customers across Streaming TV, web and app supply. Key job responsibilities* Own day to day operations for premium programmatic deals sourced by Amazon Demand Teams.* Partner with publishers to train, optimize, and consult on deal strategy and set up.* Consult on planning and execution of programmatic campaigns.* Educate and train buying teams on product capabilities and best practices.* Develop mechanisms that measure and drive product and feature adoption via buying teams.* Develop and iterate on new solutions based on customer feedback.* Define processes and workflows that help deliver amazing customer experiences.* Develop and scale solutions in a predictable and repeatable manner.* Translate marketplace feedback into product requirements, and collect marketplace intelligence required to help guide the overall direction of our team.BASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Experience in digital advertising and client facing roles with a focus on data analysis- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.)- Experience setting up, optimizing, and troubleshooting private marketplace and pg deals. ...

About Amazon Ads:Amazon Ads operates at the intersection of e-commerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.About Our Team:Sponsored Brands is on a mission to make Amazon the best in class destination for shoppers to discover, engage and build affinity with brands while making shopping delightful and personal.Our team is responsible for evolving the value proposition of Sponsored Brands to drive brand performance advertising at scale, helping brands acquire new customers and sustainably grow customer lifetime value. This includes building advertiser controls, experiences and recommendations and making them available via Amazon Ads Console and Amazon Ads API. We enable advertisers to express what they want to achieve, and translate that into high performance advertising strategies. We succeed when advertisers are able to sustainably grow their brand and business at scale with our advertising product(s).About This Role:As a Senior Product Manager, Tech (Sr. PM-T) for Sponsored Brands Advertiser and Partner EXperience team (APEX), you will work closely with software development engineers, technical program managers, scientists, data engineers, and business operations to develop innovative cross-functional solutions that enable advertisers to create, manage and optimize campaigns at scale.In this role, you will be responsible for driving and delivering cutting-edge experiences for our global advertisers and partners. You will have end-to-end ownership of the product, user experience, design, and technology required to deliver innovative solutions.To thrive in this role, you will need a strong technical background in the Ad Tech domain (candidates without Ad Tech experience are not currently being considered), excellent communication skills, and a passion for delivering exceptional user experiences.Bringing clarity and structure to ambiguity will be a key driver of success. This position involves regular communication with senior leadership on status, risks and planning.Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon Store businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Key job responsibilities- Identify new opportunities and write new proposals to help us drive new growth areas for our partners and advertisers.- Collaborate with cross-functional teams on fast-paced, challenging projects, experimenting with new possibilities and taking calculated risks.- Define and create customer experience both in our API and through our Advertising Console.- Develop product strategies, roadmaps, and detailed requirements to execute your vision.- Work closely with engineering, design, operations, legal, customer service, and executive teams to ensure seamless execution.- Leverage your analytical skills and work independently under tight deadlines.- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

We are seeking an experienced, customer-focused Senior Product Manager – Technical for the Amazon Shopper Panel team. The Amazon Shopper Panel is a consumer-facing application that supports Amazon Ads Measurement. This role will play a pivotal part in helping scale Shopper panel capabilities and to launch new geographies. These upgrades will enable advertisers to measure, analyze, and optimize their campaigns across Amazon Ads. By delivering performance reporting and actionable insights, our team empowers global advertisers to connect their media investments with real customer outcomes. If you’re passionate about data-driven decision-making and developing solutions that impact millions of customers, this is the role for you!As part of the Amazon Shopper Panel team, you will define the strategy, roadmap, and delivery of technical solutions designed to scale panelist participation across multiple programs and locales. You will collaborate closely with engineering, data science, and design teams to build robust, data-driven reporting products. You will help build advertiser-facing measurement to help them understand the effectiveness of their campaigns, identify optimization opportunities, and drive tangible business outcomes. Your responsibilities will include working backward from the customer to identify needs, partnering with engineering to build scalable event-driven architectures to process billions of impressions and conversions daily, and driving adoption through close collaboration with internal and external stakeholders.Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We deliver campaign reporting for all of Amazon Ads and produce analytics and reporting insights that are used by advertisers to grow their business every day. We are highly motivated and collaborative with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team with a relentless focus on the customer, you’ve come to the right place.The ideal candidate will have a proven track record of delivering data-driven products at scale, with strong analytical and problem-solving skills. They will have excellent written and verbal communication skills, enabling them to effectively influence stakeholders and drive cross-functional collaboration.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Want to work for a fast-paced, innovative team? Want to work on ground-breaking initiatives? Want to pioneer building one of the biggest media channels in the world? XCM’s Global Media team is looking for a Sr. Product Manager Tech to scale fleet marketing channel expansion worldwide. If you are obsessed with building technical solutions that solve complex business problems, this may be the role for you.Key job responsibilitiesAs a Sr. Product Manager - Tech, you are the end-to-end owner of the fleet geo expansion and ops-tech product vision, strategy, and execution to scale this channel worldwide. You work closely with supply chain, engineering, and marketing peers to charter which countries we expand to (and why), while building the simplified operational reporting and tools to simplify end-to-end execution. This is a high-impact role with ownership of critical systems, foundational technology, and expansion strategies for scaling fleet marketing worldwide. In this role, you will identify gaps and new opportunities, develop AI strategies to simplify work processes, and drive execution requirements to support our operations partners and marketing customers. As a product owner, you have end-to-end ownership of the customer experience, from defining the product vision through building and launching the product in partnership with front-end and back end technical teams. In this role, you will work with a team of technical and non-technical stakeholders ranging from engineers, technical program managers, operations, and marketing/creative teams.A day in the lifeYour product management practices set a great example to others, successfully leading all stages of the product lifecycle from concept to delivery:- Define and drive the 1-2 year product vision and strategy- Lead the development and implementation of creative, high-quality product roadmaps - Assume end-to-end responsibility for the strategic value, usability, and performance of our products - Manage prioritization and trade-offs among customer experience, scope, and time to market - Work closely with frontend/backend engineering teams, design, and stakeholders in an agile environment to deliver products to market - Proactively identify and resolve strategic issues to help the team meet business, financial, and technical goals - Manage product planning and development through day to day collaboration and decision making with a cross-functional team including engineers, supply chain, and business or subject matter representatives - Develop detailed, crisp user stories with acceptance criteria based on customer needs/experience and business requirements that can be used to create product specifications and architecture - Define and analyze metrics that measure and benchmark product success - Drive product launches including working with marketing, operations, legal, customers, executives, and other team members - Play an active role in optimization and process improvements between product, operations, and engineering teamsAbout the teamAs part of the global media and fixed marketing organization, we scale media products for Amazon and Prime’s biggest brand initiatives. Our mission is to make customers lives easier and better every day by inventing relentlessly across our systems and approach. Our products come to life as campaigns that are contextually aware, creatively breakthrough, and measurably effective which strengthens the brand, grows the business, and reduces cost for Amazon overall.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

This role is located in our offices in New York or Washington DC only. Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration?If your answer is yes, the position below would be a great fit for you. Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Senior Product Manager (Tech) who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As Sr PM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilities· Own the end-to-end development of new products from definition to implementation· Create buy-in for the product vision both internally and with key external partners· Closely cooperate with our tech team on building the overall product roadmap, and manage prioritization and trade-offs against developer experience, customer experience, and time to market· Lead development of specifications and requirements for key components of new automotive discovery & shopping experiences· Write product documents and ensure clear communication and coordination of requirements to the business, design and development teamsA day in the lifeIn this role you will collaborate with the team to develop the product vision for a brand-new set of customer experiences on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in shaping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe? As part of the Prime Video Search team, you will get to work on projects that are fast-paced and challenging. We look for you to bring your product and technical chops and willingness to be strategic or hands-on as needed. In this role, you will drive initiatives to bring about a step change in search results relevance. This is a great opportunity to apply cutting edge technological solutions in a simple and easy to use experience. About the teamPrime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 24 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading consumer facing AI/ML initiatives and influencing science and engineering teams ...

Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier—whoever that customer may be. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run their businesses. Together we are building the future, one innovative product, service, and idea at a time.Amazon Ads is dedicated to driving measurable outcomes for our customers. Our ad solutions—including sponsored, video, device, and audio ads—leverage Amazon’s innovations and insights to find, attract, and engage audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.We are seeking an accomplished Product Marketing professional to lead the development of messaging, positioning, and marketing activities for Amazon Advertising’s ads solutions. Our product marketing team is a pod within the Product Marketing org leading the development of messaging, positioning, and GTM activations for the portfolio of over 60+ Amazon Advertising’s Measurement solutions including: Amazon Marketing Cloud, 1P & 3P measurement , reporting, media planning, MMM, and attribution products.You will have the opportunity to shape and develop the brand and positioning for this growing suite of products and drive the future vision of how we bring new capabilities to the advertising industry. You will work closely with our core customer segments to develop messaging and marketing plans that drive a shift in perception and sustained awareness and adoption of our ad products. You will have the opportunity to think big, and the role requires that you are not only comfortable with ambiguity, but you thrive in it.This is a highly cross-functional role that requires close partnership across Brand/Events/Regional/Small Business/Partner Marketing, PR, Product Management, Sales, Research, and education teams. It requires strong communication skills, both verbal and written. This role requires an analytical marketer with a strong sense for methods to align advertising offerings to advertiser objectives, which constantly adjust based on industry trends and feedback from customers. As an owner, you will not only define the product marketing strategy for new advertising solutions, you will also need to be strong in execution of both promotional campaigns and marketing materials, including development of sales collateral, case studies, blog posts, product videos, web page content, event content, and commission first and third-party research to support your key messages.Key job responsibilitiesDevelop year-long marketing strategies to drive awareness and adoption for a portfolio of advertising solutions tied to key advertiser objectives, including the articulation of product portfolio positioningCreate compelling sales and marketing collateral to drive adoption and understanding of Amazon's ads productsDevelop recommendations for new growth initiativesIdentify internal 1st and 3rd party research needs to support product positioning and marketing plansGuide the prioritization, development and implementation of case studies and research to communicate the benefits of the Amazon Ads product portfolioServe as an internal advocate for customer needs; ensure broad awareness of, and empathy for customer pain pointsAbout the teamOur product marketing team is a pod within the Product Marketing org leading the development of messaging, positioning, and GTM activities for the portfolio of over 60+ Amazon Advertising’s Measurement, Insights, and Planning solutions including: Amazon Marketing Cloud, Omnichannel Metrics, Brand Lift, 1P & 3P measurement solutions, media planning tools, MMM, and Amazon Shopper Panel.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs ...

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? Amazon is looking for a bright, customer obsessed, and motivated individual to join the Amazon Fresh Growth Marketing & Impact team.Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery shopping experience, whether customers are shopping in-store or online.We are looking for an experienced Sr. Product Marketing Manager to join the NA Amazon Fresh Growth Marketing & Impact organization to lead Investment Planning and Marketing Efficiency workstreams to drive the highest return across our marketing touchpoints including Paid Media, Performance Marketing, Sales Discounts and In-Store Marketing. This involves collaborating with channel managers & program owners on monthly, quarterly, and annual budget allocation and optimizations, making data-driven decisions to optimize marketing forecasts and investments through cross-functional partnerships.This product marketing leader will be passionate about unlocking innovative Marketing Measurement solutions by diving deep into channel fundamentals and data to inform business requirements, and think strategically about our marketing investments. This person will think through complex business challenges, like how we track value of our digital campaigns to physical store actions and the interplay of different marketing channels as drivers to incremental topline growth. An entrepreneurial spirit, a data driven mindset, and the ability to work effectively with a large number of partners and stakeholders are some of the key skills we are looking for.Key job responsibilities• Growth & Marketing Strategic Investment Planning Cycles: This role leads and owns the monthly, quarterly, and annual planning cycles for marketing budgets, ensuring we are anchoring investments to support the organization's strategic priorities and growth building blocks to maximize business impact. They foster partnerships with marketing, finance, category and other stakeholders to align on mechanisms, performance evaluation, and investment strategies.• Marketing Spend Portfolio Optimization: This role is responsible for raising the bar on budget stewardship by developing scalable lightweight mechanisms to forecast and track investment and then leveraging these to recommend adjustments to marketing investments across channels and campaigns to achieve the highest return on investment (ROI). • Upleveling Investment Efficiency Metrics: This role owns the standardization of performance, efficiency, and success metrics across a large array of marketing channels by collaborating with investment owners across promotions, media, and activations to determine the available data points for comparable measurement.BASIC QUALIFICATIONS- Bachelor's degree- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience presenting metrics and progress to goal to senior leadership- Experience with A/B Testing or Multi-Variate Testing or both- Experience working with Financial Income Statements and Revenue/Investment Planning. ...

Luxury Stores at Amazon is seeking an innovative and strategic marketing leader to serve as Sr Product Marketing Manager focusing on the strategic launch and optimization of new brands, product features, and programs for Luxury Stores. The right candidate will thrive in ambiguous situations and love to build things from the ground up. You are innovative, creative and excited about implementing marketing initiatives that help drive customer acquisition, engagement and retention in the luxury fashion and beauty space. Key job responsibilities Key Responsibilities:1) Lead the marketing strategy and execution for the launch of new brands, product features (e.g., automated merchandising contents, outbound and subscription feature), and new programs (e.g., creator partnerships).2) Drive experimentation and capture learnings in critical investment areas, including new selection launches, social strategy, and emerging marketing/customer engagement technologies.3) Analyze business insights (brand traffic, sales) and customer lifecycle data (e.g., customer journey, customer cohorts) to identify high-potential traffic opportunities and prioritize marketing experiments and investments.4) Collaborate cross-functionally with product, design, and technology teams to bring innovative marketing strategies to life, and increasing discoverability of luxury selection across channels.5) Support the robust customer engagement strategy needed to achieve the vision of Luxury Stores 2.0, including leveraging onsite and offsite marketing channels effectively, and identifying internal and external test-and-learn partnership opportunities to acquire new customers and drive growth.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...

We are seeking an experienced, customer-focused Senior Product Manager – Technical to lead the development of innovative solutions in brand measurement and benchmarking. This role will play a pivotal part in helping advertisers measure, analyze, and optimize their brand-building campaigns across Amazon Ads. By delivering performance reporting and actionable insights, our team empowers global advertisers to connect their media investments with real customer outcomes. If you’re passionate about data-driven decision-making and developing solutions that impact millions of customers, this is the role for you!As part of the Brand Measurement & Benchmarking team, you will define the strategy, roadmap, and delivery of technical solutions designed to help advertisers maximize their brand-building efforts. You will collaborate closely with engineering, data science, and design teams to build robust, data-driven reporting products. You will help advertisers understand the effectiveness of their campaigns, identify optimization opportunities, and drive tangible business outcomes. Your responsibilities will include working backward from the customer to identify needs, partnering with engineering to build scalable event-driven architectures to process billions of impressions and conversions daily, and driving adoption through close collaboration with internal and external stakeholders.Amazon is investing heavily in building a world class advertising business and we are at the forefront of that explosive growth. We deliver campaign reporting for all of Amazon Ads and produce analytics and reporting insights that are used by advertisers to grow their business every day. We are highly motivated and collaborative with an entrepreneurial spirit and agile bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team with a relentless focus on the customer, you’ve come to the right place.The ideal candidate will have a proven track record of delivering data-driven products at scale, with strong analytical and problem-solving skills. They will have excellent written and verbal communication skills, enabling them to effectively influence stakeholders and drive cross-functional collaboration.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Ads is looking for a Senior Product Release Manager to lead release management globally for advertising products, tools and services that impact all Amazon advertisers and customers. As our ad products evolve, the Product Release Management (PRM) team's core function is to ensure all of Advertising Services are systematically equipped to support advertisers to be successful with our products. PRM is an expert in Advertising Services and our ad products. This team is crucial for a successful product launch, acting as owners of our service models including required features for each product launch, the advertiser experience based on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience. The PRM works closely with ad product owners across the full Amazon Ads portfolio. They establish and simplify processes to meet internal service team and advertiser needs (e.g. roadmap prioritization, Ad Services lifecycle) and audit mechanisms. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. By doing so, the PRM mitigations risks to product and service launches. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short-sighted decisions. This role requires a strong ability to find creative solutions to challenging problems, excellent communication skills, ability to easily navigate ambiguity and define a path forward. You must know how to influence and motivate to get the right things done. Key job responsibilitiesAs owners of our primary service models, they drive product discussions (e.g. vision, goals, tenets, roadmap, narratives, MBR/QBRs) with executive representatives. They work cross org with leaders to create product material, service team training, and operational readiness. The PRM actively drives discussions cross org for CX/service team usability, feature design trade-offs, product gap prioritization, and org-level business goals. Lastly, PRMs are excellent at driving results, able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs versus technical constraints. They are involved in reviewing product workflow design and balance near term business need with longer term implications for Amazon. They rationalize business priorities and technical requirements with cross-functional teams, effectively managing cross-functional communication to ensure all business and technical stakeholder’s needs are aligned. This is a multi-faceted role requiring a breadth of skills and expertise: - Engage with global stakeholders to understand priorities, and drive cross-team initiatives - Identify scaled opportunities to help partners implement readiness solutions that expedite market launches and improve product performance - Track program(s) health and success by evaluating performance and deriving insights via structured analyses in order to influence strategic decisionsA day in the lifeSr. Product Release Managers lead product releases that are large in scope and impact to customers and to the advertising business. They are expected to influence product development strategy to launch the right advertising solutions for advertisers. They enable optimal business and investments decisions for upstream and downstream executing teams through providing data and insights that help identify opportunities for product automation and improved CX. Beyond PRM responsibilities, they autonomously gain partner buy-in and implement mechanisms that raise the release readiness bar for all advertising Products and tools globally. They independently develop roadmaps, project plans, risks and dependency logs, releases planning calendars, status updates, and post-mortems. They build simplified processes that automate repeatable activities, promote global standardization, improve testing rigor, remove internal process bottlenecks, and drive productivity gains. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Amazon Ads is looking for a Senior Product Release Manager to lead release management globally for advertising products, tools and services that impact all Amazon advertisers and customers. As our ad products evolve, the Product Release Management (PRM) team's core function is to ensure all of Advertising Services are systematically equipped to support advertisers to be successful with our products. PRM is an expert in Advertising Services and our ad products. This team is crucial for a successful product launch, acting as owners of our service models including required features for each product launch, the advertiser experience based on expert knowledge, and the publisher protections necessary to protect the viewing/shopping customer experience. The PRM works closely with ad product owners across the full Amazon Ads portfolio. They establish and simplify processes to meet internal service team and advertiser needs (e.g. roadmap prioritization, Ad Services lifecycle) and audit mechanisms. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. By doing so, the PRM mitigations risks to product and service launches. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short-sighted decisions. This role requires a strong ability to find creative solutions to challenging problems, excellent communication skills, ability to easily navigate ambiguity and define a path forward. You must know how to influence and motivate to get the right things done. Key job responsibilitiesAs owners of our primary service models, they drive product discussions (e.g. vision, goals, tenets, roadmap, narratives, MBR/QBRs) with executive representatives. They work cross org with leaders to create product material, service team training, and operational readiness. The PRM actively drives discussions cross org for CX/service team usability, feature design trade-offs, product gap prioritization, and org-level business goals. Lastly, PRMs are excellent at driving results, able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs versus technical constraints. They are involved in reviewing product workflow design and balance near term business need with longer term implications for Amazon. They rationalize business priorities and technical requirements with cross-functional teams, effectively managing cross-functional communication to ensure all business and technical stakeholder’s needs are aligned. This is a multi-faceted role requiring a breadth of skills and expertise: - Engage with global stakeholders to understand priorities, and drive cross-team initiatives - Identify scaled opportunities to help partners implement readiness solutions that expedite market launches and improve product performance - Track program(s) health and success by evaluating performance and deriving insights via structured analyses in order to influence strategic decisionsA day in the lifeSr. Product Release Managers lead product releases that are large in scope and impact to customers and to the advertising business. They are expected to influence product development strategy to launch the right advertising solutions for advertisers. They enable optimal business and investments decisions for upstream and downstream executing teams through providing data and insights that help identify opportunities for product automation and improved CX. Beyond PRM responsibilities, they autonomously gain partner buy-in and implement mechanisms that raise the release readiness bar for all advertising Products and tools globally. They independently develop roadmaps, project plans, risks and dependency logs, releases planning calendars, status updates, and post-mortems. They build simplified processes that automate repeatable activities, promote global standardization, improve testing rigor, remove internal process bottlenecks, and drive productivity gains. They leverage their expertise of operational processes and their deep understanding of product architecture to influence prioritization of product requirements. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

This role is located in our offices in New York or Washington DC only. Are you entrepreneurial? Would you like to take part in launching a new business? Does a start-up challenge sound like your career aspiration? Are you willing to work hand in hand with product and tech teams? If your answer is yes, the position below would be a great fit for you. Join Amazon Autos team on an exhilarating journey to redefine the car shopping experience! We're transforming the way people buy cars, and we want passionate individuals to be part of our fast-growing and highly innovative startup environment. This is your chance to join a high prospect project in the early stages of its development and be a key player in shaping the future of the automotive industry.We're looking for a Senior Program Manager who is ready to work in a rapidly changing industry and will help us develop products and innovate on behalf of the customer. As Sr PM, you will engage with a cross-disciplinary team and ring-fenced tech team to conceive, design, and develop innovative automotive discovery & shopping experiences for our customers.Key job responsibilitiesAs a Program Manager, you will play a pivotal role in helping our customers and partners, shaping our product strategy and driving customer satisfaction. Your responsibilities will include:• Synthesizing customer feedback and working with product managers to translate them into a compelling product roadmap• Identifying and resolving critical issues that impact product performance and user experience• Developing and implementing new policies, features, and products to address immediate customer needs• Managing projects ranging from low to high complexity, ensuring successful delivery and implementation• Maintaining clear and consistent communication with all stakeholders affected by program changesThe ideal candidate will:• Have extensive experience in program management, working with product and tech teams. • Demonstrate flexibility in adapting approaches to meet the diverse needs of customers, business units, and program stakeholders• Excel at identifying, prioritizing, and solving complex problems, acquiring new expertise as needed• Possess strong analytical skills to assess risks, drive clarity, and foster shared understanding among team members• Create appropriate urgency for timely delivery while maintaining high-quality standards• Develop, optimize, and champion critical mechanisms to ensure long-term success of implemented changesThis role requires a dynamic individual who can balance strategic thinking with hands-on execution, driving projects from conception to successful implementation.A day in the lifeIn this role you will be solving customer issues and helping to develop the product vision for a brand-new set of customer experiences on Amazon.This role is inherently cross-functional - You will work closely with engineering, product management, design, operations, finance, legal, and business development to bring new products to our customers.You will be expected to create certainty out of ambiguity while having a firm grasp over the operational, and financial aspects of your programs.About the teamWe are a newly formed team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.We’re collaborating with other experienced teams at Amazon to define the future of how customers research and shop for cars online.BASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Do you want to play a key role in building solutions for Last Mile delivery? Do you thrive on building from the ground-up? Are you looking for a role where you can influence organizational wide initiatives? The Americas Delivery Service Partner (DSP) team is looking for a customer-obsessed Sr. Program Manager to build scalable solutions for our internal and external partners. We seek a self-starter who can dive deep to understand disparate processes, learn and be curious about all areas of the program, and create simple solutions. As the Sr. Program Manager in DSP Accountability, you will dive deep data and process, work backwards from the customer, and implement solutions. You will deeply understand processes, link inputs to outputs, and focus on desired outcomes. You will optimize existing processes, create structure in new areas, and build and scale mechanisms from the ground-up. You will effectively partner across Program, Product, and Technology teams across Last Mile. You will create and get buy-in for your roadmap, overcome obstacles, and deliver scalable solutions. You will have full ownership for your area, create metrics and monitor progress, recommend and implement solutions, and report on program effectiveness to leadership. Key job responsibilitiesThis leader will own an important business area for the organization. They will lead and influence effectively across organizational boundaries. They will deeply understand partner team data and processes and drive solutions for long-term and scalable success. They will create alignment on shared goals, interact with senior leaders, and drive progress. They will have the capability to analyze complex business data, generate actionable insights, drive cross-functional solutions, and report progress to senior leadership. They will possess excellent verbal and written communication skills. Maturity, the ability to handle ambiguity, high judgment, experience with customers, ability to influence, analytical skills, and communication are essential to success in this role.A day in the lifeThe DSP Compliance and Enforcement team is responsible for building mechanisms to monitor and enforce DSP compliance with the DSP Program Policies and Program Agreement in US, CA, MX, and BR. This role will support both the Monitoring and Enforcement Plan (MEP) and Breach of Contract (BOC) programs, specifically supporting MEP development for new or emerging risks facing the DSP business, assessing the effectiveness of existing MEPs and signals, and driving scalability and efficiency in our workflows and mechanisms.Our stakeholders span the program, product, risk, analytics, and legal functions, and our primary customer is the AM DSP network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience defining program requirements and using data and metrics to determine improvements- Experience implementing repeatable processes and driving automation or standardization ...

The Americas DSP organization partners with entrepreneurial individuals who manage their own delivery businesses (DSPs) across the US, Canada, Brazil, and Mexico. Together, we build sustainable and scalable delivery capacity so that Amazon can continue to delight customers with fast, efficient, and bar raising fulfillment of their orders. Our North Star goal is to improve DSP Quality. Quality partners operate safely and reliably, meet performance standards, take a long-term view of their business relationship with Amazon as they engage with the program, adhere to program policies, and manage healthy businesses. Within the Americas DSP organization, the Program Parity, Expansion, & Integration (PPE&I) team drives program parity to improve DSP Quality; builds scalable mechanisms to ensure that our internal program teams, processes, metrics, tech, and services evolve in parallel to DSP program growth; and coordinates standard work to eliminate low value tasks.The Sr. Program Manager will own a specific service type variation and/or geography and work cross-functionally to define and execute a roadmap that improves delivery quality and the DSP experience. In addition to strategy development and execution, the person in this role will create, optimize, and drive adoption of critical mechanisms that ensure their program(s) will be successful in the long-term. They will proactively deliver business and senior leader reviews, aligning teams toward coherent strategies that move the needle on quality, speed, and cost. This will be a highly visible role, meaning that the optimal candidate will be adept at building consensus and able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to senior leadership. A strong candidate will be able to dive deep, identify root causes, and move between strategy and execution on a daily basis. They will have a proven track record in taking end-to-end ownership and successfully delivering results in a fast-paced business environment.Key job responsibilities• Manage the full lifecycle of a complex cross-functional program with accountability for DSP Quality goals• Define and execute a parity roadmap that improves delivery quality, speed, cost, and the DSP experience• Translate complex business problems into straightforward and efficient solutions• Create, optimize, and drive adoption of scalable mechanisms that allow you to effectively manage your area of ownership end-to-end, while driving product evolution to meet long-term business goals• Analyze complex business data, generate actionable insights, drive cross-functional solutions, and report progress to senior leadershipBASIC QUALIFICATIONS- 8+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- A career trajectory that demonstrates increasing levels of responsibility and proven success delivering business results ...

Amazon Ads operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s entire canvas, including but not limited to; Kindle, Fire TV, Prime Video Ads, physical stores and the Amazon Programmatic Demand Side Platform. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession.As we continue to innovate, we are seeking a Sr. Program Manager to help brands successfully launch new products to market through effective full-funnel advertising strategies, on and off Amazon. The dynamics of developing and launching new products can make or break product success for our customers and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery. Amazon is uniquely positioned to help brands meet their objectives, offering varied and diverse Ads platform real estate across Amazon’s multi- dimensional product suite. This is a hands-on leadership position seeking individuals who can think big, create structure and effectiveness in ambiguity, draw on their deep dive understanding of the digital Ads landscape by levering experience in working with cross- functional teams, including distribution leaders, applied scientists and engineers. As a Sr. Program Manager within the New Product Campaigns (NPC) Services team, you are the primary lead for internal operations for NPC launch campaigns. You understand how to drive improvements through creative, campaign and ad operations and have experience in advertising, business operations, and marketing fields. The role is a specialist and subject matter expert for internal team processes and tools and frequently works directly with Ad Operations, Campaign & Creative Management, Sales, Policy and Product teams. Key job responsibilities• Design scaled processes by gathering functional requirements, identifying resources needed, defining milestones and creating a launch schedule to ensure timely and successful delivery of projects.• Ensure NPC campaigns are flawless executed by acting as the New Product Campaign operations SME for all execution teams• Influence stakeholders (including Sales, Product, Advertising Trust and services leadership) outside your direct area of responsibility to ensure delivery and identify new campaign opportunities.• Identify and mitigate customer and advertiser risks, removing roadblocks and providing alternate solutions to provide the best advertiser and customer experience.• Drive accountability from stakeholders for progress on key program actions through active engagement and escalation. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of advertising campaign delivery, including campaign set up and trafficking ...

Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Does the idea of spearheading strategic initiatives for Trust & Safety inspire you? Do you thrive in an environment that combines the resources and scale of a large organization with the agility of a start-up? Are you motivated to create processes and drive enhancements within the Trust & Safety field? Do you have a deep-rooted commitment to continuous improvement and the utilization of approaches such as Six Sigma and Lean?We are seeking an analytical Sr. Program Manager to support the Prime Video Trust & Safety Content Policy Enforcement team to drive high-visibility and strategic programs. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.This role will focus on driving large-scale programmatic and strategic initiatives within Prime Video Trust & Safety. As a Sr. Program Manager for Trust & Safety Content Policy Enforcement team, you will be responsible for driving the development and execution of comprehensive strategies and initiatives to safeguard our service, protect our users, and uphold the integrity of our community. You will work cross-functionally with teams across the organization to identify and mitigate emerging risks, coordinate incident response efforts, and continuously improve our trust and safety capabilities. The candidate must balance high-level, strategic thinking with meticulous, tactical implementation, all while confronting ambiguously defined issues, confronting major obstacles, and quickly adapting to shifting circumstances. A successful candidate will excel in a high-velocity, dynamic business environment, drawing on analytical acumen and resourcefulness to deliver successful results with minimal supervision.Key job responsibilities- Defining and Implementing Trust & Safety Strategies: Collaborate with cross-functional teams to develop and execute comprehensive Trust & Safety strategies that protect the service, users, and brand reputation.- Process/Program Development: Establish and continuously refine Trust & Safety processes to address emerging risks and user concerns.- Compliance: Stay informed about relevant laws, regulations, and industry standards to ensure that the organization remains compliant with applicable requirements. Work closely with legal and compliance teams to address any compliance-related risks.- Reporting: Prepare regular reports on content policy initiatives, including key risk indicators, risk trends, and mitigation progress. Present findings to senior management as needed.- Continuous Improvement: Continuously assess and enhance the Trust and Safety risk management framework and processes to adapt to evolving business needs and industry best practices. Seek feedback from stakeholders and incorporate lessons learned from past experiences.- Cross-Functional Collaboration: Work closely with other teams, such as product, engineering, business and legal, to advocate for Trust & Safety considerations in the design, development, and implementation of service features and functionalities.BASIC QUALIFICATIONS- Experience developing and implementing of standards, policies and programs or equivalent- Knowledge of Microsoft Office products and applications at an advanced level- 3+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s degree in business, operations, public policy or related field, or 4+ years of related professional experience in a related field ...