West Jefferson

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities- Support, mentor, and motivate your hourly workforce.- Manage safety, quality, productivity, and customer delivery promises.- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.- Stand/walk for up to 12 hours during shifts.- Work in an environment where the noise level varies and can be loud.- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).- Continuously climb and descend stairs (applies to sites with stairs).- Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations.- Carry out supervisory responsibilities in accordance with the organization's polices and procedures. At times this may require the need to support in both English and/or Haitian-Creole; Spanish, depending on the associate population need.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Operations Technology Solutions provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology inhouse, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).Key job responsibilitiesResponsibilities include, but are not limited to:* Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.* Ensuring infrastructure networking and computing systems remain available during production hours.* Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.* Managing local technical projects.* Maintaining or creating policies, procedures, and processes.* Identifying root-causes of operational issues and process inefficiencies.* Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours.* Supporting customers from multiple buildings in the area, as well as remote customers.* Traveling within your local or regional area to support our customers.BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ Years of experience in a professional environment- Fluent in Cisco/networking and either Linux and/or Microsoft- 2+ years of experience of troubleshooting in a multi-user high availability environment- 2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP- 2+ years of experience in PC repair, troubleshooting, deployment, and liquidation- 1+ years IT experience with client, server, and network service delivery- Possess and maintain a current, valid Driver License ...

The Loss Prevention Site Lead (LPSL) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. The LPSL leads the effort to efficiently and effectively provide security services and asset protection (people, product and data). The LPSL reports to the S&LP leader responsible for their area and supports our business operations across the end-to-end supply chain. This position may have direct reports.Key job responsibilities* Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards* Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities* Manage confidential investigations and prepare prompt reports of Theft, Fraud, and Workplace Violence/Critical Incidents* Utilize continuous improvement to drive process enhancement and increase efficiency. * Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Identify, promote and implement security best practices while effectively partnering with internal customers in evaluating current and future security needs, processes, and initiatives* Incident response planning, facilitating and management * Domestic regional travel up to 50% of the time and manage direct reports if applicable. Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation. This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidaysA day in the lifeAs a Loss Prevention Site Lead, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in our processes and you identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our Security and Loss Prevention plan.About the teamWorldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* Bachelor’s Degree or 4+ years relevant professional or military experience* 2+ years of experience in the following: security service, loss prevention, asset protection, audit, investigations, law enforcement, risk management, data analytics, inventory control, quality assurance or related field or 2+ years of Amazon experience* 2+ years of experience making and influencing risk guided decisions by leveraging data and metrics * 2+ years of people management experience* 2+ years of intermediate application experience with MS Office Professional Suite, including Excel to manipulate and analyze data ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) - Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations. - Carry out supervisory responsibilities in accordance with the organization's polices and procedures. At times this may require the need to support in both English and/or Haitian-Creole; Spanish, depending on the associate population need. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Please review the Field Ops Transfer Policy on Inside to ensure you are eligible to apply for this role.BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...