Are you a seasoned HR leader that is motivated, innovative, able to move at the speed of light, and interested in using your HR skills to help evolve the way we serve our customers? Are you interested in being part of an HR organization that operates as a business, starts with our customers and works backward to deliver meaningful products to our business? Are you passionate about changing customer's lives for the better? Are you passionate about leading and developing a team of HR professionals? If this sounds exciting to you, then consider joining us as a HR Business Partner II, North America Customer Fulfillment on our Work Place Health and Safety HR team!

This role will partner with business leaders to develop and execute HR strategies focused on talent management, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across the broader HR team. To be successful in this role, you must understand business priorities and translate them into the highest impact work. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and the overall employee experience.

To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations.

Key job responsibilities
- Strong drive to create a positive work environment
- Work in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
- Maintain effective internal and external customer service focus
- Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
- Understand the entire talent system and each stage of the employee life-cycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced by upstream and downstream talent programs
- Interface at all levels of the organization
- Operate with autonomy and discretion.
- Successfully proven ability to monitor the "pulse" of the employees to ensure a high level of employee engagement
- Support a 24/7 environment that has multiple shifts and a significant staffing ramp during our seasonal peak in the fourth quarter. Must be willing to work a flexible schedule that includes nights, weekends and holidays.
- Able to travel 50-60% of the time

BASIC QUALIFICATIONS

- Bachelor's Degree from accredited university
- 3+ years of human resource business partner experience
- Experience supporting hourly employee client groups
- Experience in a call center, distribution center, or manufacturing environment
- Proven advanced excel skills

PREFERRED QUALIFICATIONS

- Master’s degree preferred
- Employee relations and influencing skills.
- Excellent verbal and written communication skills.
- Demonstrated analytical skills.
- Experience using and presenting data to make decisions.
- Able to manage workflow, with minimal oversight, in a fast-paced, frugal environment with multiple and sometimes changing priorities.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.