Austin

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Cross-Border Delivery Experience (XB DEX) team provides global customers with innovative ways to get what they want and need, by enabling the choices they make on every order, every day. XB DEX defines, builds, launches, and manages customer-facing delivery programs and the CX features presented to millions of customers every day from Search through Checkout. XB DEX also owns the cross-border ship options, associated speeds and pricing we offer, and the underlying systems required to deliver this experience. Together, XB DEX is changing how customers experience delivery – from the speed, convenience, and selection features for millions of customers worldwide.Key job responsibilitiesThis position will own a program that will impact millions of customers globally. The scope of this role is to work with multiple cross functional teams and drive decisions that improve the delivery experience that we offer to our Cross Border customers. To do so, you will drive team initiatives with the goals of defining the delivery experience bar for our customers, building the framework to illuminate internal and external capabilities, and driving decisions about how to respond to insights. The right candidate will be able to assess what is most important for customers and our business, act boldly, and lead change. Tactically, you will identify growth opportunities, key performance indicators, configuration, deep dives, and develop new reporting for this program. Successful candidates will have a history of diving deep, learn and be curious, and ownership.A day in the life1. KPIs and metrics, reporting, and develop roadmaps and scalable programmatic initiatives to improve them.2. Work closely and in detail with business and product partners to identify and close high priority gaps in DEX metrics and continuous improvement processes.3. Deep dive processes and programs to identify and action on root causes.4. Serve as the XB DEX point of contact for stakeholder teams, managing expectations and prioritizing competing priorities across teams when necessary.5. Work backwards from customer feedback to deliver a best-in-class cross-border shopping experience.About the teamProgram Manager will manage and advance the delivery experience for Cross Border customers by driving programs to improve the delivery experience. The right candidate will possess a well-rounded program management background and experience managing complex programs that involve leading cross-functional teams. They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. A successful candidate will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to succeed in this role. This is a high visibility role from Day 1 and candidate will own periodic leadership reviews. They see on the site every day, to launching delivery benefits and new programs for customers around the world.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

We are looking for a highly motivated Program Manager to join our regulatory operations team. As part of the team, you will own the strategy, design and operation of key mechanisms, processes and programs enabling our team to effectively track, manage and respond to our global regulatory obligations at scale. Our team solves complex compliance challenges, dives deep into compliance requirements for both AWS and our customers, improves processes, and drives greater efficiencies in meeting expectations. This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations in the global market. You should be an experienced PM who ability to understand IT and compliance processes, quickly triage and respond to incoming issues, evaluate opportunities for improvement, and drive innovative mechanisms across multiple teams/programs.Key job responsibilitiesExcellent written and verbal communication skills with the ability to present complex information in a clear and concise manner to executives and non-technical leaders. Execute and drive the program/project delivery, execution, and adoption across multiple organizations and teamsParticipate in an on-call rotation as part of a 24/7 operations teamCollaborate with program stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffsBuild and maintain integrated reporting for areas of responsibilityEvaluating the efficacy of regulatory program activities and leading improvements to enable delivery at scaleAnticipating bottlenecks and provide escalation management (evaluating trade-offs, dependencies across teams, and making recommendations to stakeholders/leadership while balancing the business needs/commitments with technical constraints)Setting and embodying team culture and the quality bar, driving cross-team alignment by negotiating and resolving conflict smoothly with our without formal authorityManaging emergent tasks against multiple shifting priorities, mitigating risks, and eliminating blockers Operate a quality rhythm of the business, continuously coordinating and driving adoption of improvement efforts to manage regulatory expectations.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

As a member of Ops Tech Solutions, you will be at the forefront of IT service delivery collaborating across Ops Tech Solutions Deployment teams. You will be surrounded by people who are passionate about optimizing IT services and believe world-class support is critical to customer success. You will work directly with Ops Tech Solutions Field teams, Supply Chain, Infrastructure Engineering, and Delivery Software Engineering to drive tooling and process improvements leading to a quality customer experience. Your mission is to develop a world-class customer experience leveraging project portfolio management tools and set new customer service standards in Ops Tech Solutions Deployment.Key job responsibilitiesThe Program Manager will contribute and provide leadership to the following core team areas of focus:- Gather feedback from business leaders and prioritize project portfolio tool enhancements in conjunction with customer needs and technical team inputs.- Bridge gaps in processes and systems preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Collaborate with the regional PMO teams to identify business problems and reengineer processes to reduce customer effort.- Manage and oversee various cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Participate in periodic reviews with business owners on deployment resource forecasting and capacity planning.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in IT or equivalent- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using process mapping tools (Vizio) at an advanced level- Experience using the ServiceNow suite of applications ...

AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio. Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Annapurna Labs, is looking for a Q&R Engineer.As an IC Quality and Reliability Engineer, you will play a crucial role in ensuring Annapurna Labs' semiconductor products meet customer demands. Your responsibilities will include establishing Design-for-Quality and Reliability (DFQR) during product design, developing reliability validation (RV) plans and DOEs, conducting product qualification and RV, performing failure analysis (FA), and executing reliability modeling, analysis, and reporting.In this role you will be completely exposed to the semi-conductor production flow of all Annapurna Labs products, semi-conductor testing methodologies and FAB process yield improvement activity.Key job responsibilities1) Lead DFQR and DFT activities and conduct risk assessment during the product design stage.2) Develop and execute product Q&R qualification plans, including HTOL, LU and ESD.3) Drive manufacturing vendors for the quality control and improvement, and to dispose the non-conforming materials due to manufacturing excursions. 4) Work closely with the product and test teams for the FT test improvement5) Drive device RMA process, FA, disposition, reporting and improvement.A day in the lifeWork closely with the vendors, internal design, hard ware and testing teams and the external labs to identify and close the quality and reliability gaps of our products. About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS1) B.Sc. or M.Sc. degree in electrical engineering, applied physics or related fields.2) Hands on working experience on the HTOL die qualification, including the BIB design, test condition setups and pattern generation, failure disposition etc. 3) 5+ years of working experience on Si device quality and reliability.4) Knowledge and experience in the Q&R fundamentals, data analysis and statistics fundamentals, Si device failure modes, VLSI IC design, Fab/assembly manufacturing, RMA, wafer and device testing and failure analysis. ...

Join a dynamic and growing team working at the intersection of real estate and technology to build Amazon's cloud business (data centers). We are seeking an exceptionally bright and self-motivated individual to lead real estate development transactions from beginning to end including complex site selection, financial analysis, contract negotiations, zoning and entitlements, and site development.Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within Amazon.com which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. We are looking for a talented professional to join the AWS Real Estate Team who will operate on tactical levels to support the expansion of AWS’s Data Center Network in the Americas In this role, you will be working directly with land owners, developers, PE firms, local jurisdictions, and land use attorneys to select, entitle, and develop land for data centers. You will collaborate with multi-disciplinary internal and external stakeholders to secure sites, manage project timelines, budgets, resources, and stakeholder relationships to ensure that projects are successfully delivered. You will work under the strategic direction of one or several Senior Real Estate Development Managers. Key job responsibilities- Lead and direct real estate development transactions from beginning to end including site selection, financial analysis, contract negotiations, zoning and entitlements, and site development.- Support multiple complex contract negotiations simultaneously.- Work cross-functionally with other internal teams, including Design Engineering, Legal, Economic Development, Public Policy, Construction and Capacity Planning, to execute on regional real estate development strategies.- Work externally with land owners, developers, brokers, local jurisdictions, and land use attorneys to secure and entitle land. - Lead the team reporting and tracking of metrics and goals. - Preparation and presentation of transaction summaries to the senior management team for financial approvals and overall deal costs / benefits.- Contribute to the continuous process improvement, and Invent and Simplify focus. - Some travel required (est. 25%)A day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS- Bachelor’s Degree in Urban Planning, Architecture, Engineering, Real Estate or related fields.- 6+ years of experience in real-estate development, law, engineering, master planning in a technical industry - 5+ years’ experience performing the land acquisition and portfolio development, leveraging a combination of internal and external resources.- 5+ years’ experience in site due diligence, site development, and negotiation transactions for large complex projects. ...

Join a dynamic and growing team working at the intersection of real estate and technology to build Amazon's cloud business (data centers). We are seeking an exceptionally bright and self-motivated individual to provide support and analysis to the data center real estate team.Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within Amazon.com which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. We are looking for a talented professional to join the AWS Real Estate Team who will operate on both strategic and tactical levels to support the expansion of AWS’s Data Center Network in the U.S.In this role, you will support the team who is working directly with land owners, developers, PE firms, local jurisdictions, and land use attorneys to build and develop data centers. You will collaborate with multi-disciplinary internal and external stakeholders to manage project timelines, budgets, resources, and stakeholder relationships to ensure that projects are tracked and successfully delivered.You will collaborate with multi-disciplinary internal and external stakeholders to produce outcomes that support sustainable growth and are sensitive to the communities in which we expand. You will work internally to Identify and implement process improvements to enhance program efficiency and effectiveness. Key job responsibilitiesKey job responsibilities- Develop and manage real estate programs and initiatives in line with company goals and objectives.- Oversee and coordinate the reporting of real estate projects, ensuring they are delivered on time, within budget, and meet quality standards.- Collaborate with internal cross-functional teams and external entities to ensure seamless program execution.- Establish and implement project management methodologies, processes, and tools to streamline program delivery- Monitor and report on program progress, risks, issues, and key performance metrics (KPIs) to stakeholders.- Work cross-functionally with internal teams including Design Engineering, Legal, Economic Development, Public Policy, Construction and Capacity Planning.- Identify and implement process improvements to enhance program efficiency and effectiveness.- Develop and deliver training programs for program management to enhance their skills and knowledge.- Communicating project status across many teams and management levels- Some travel requiredA day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS- 2+ years of program or project management experience ...

We are seeking a Security Industry Specialist with a diverse background, who is a creative problem solver and passionate about delivering solutions that improve both user experience and security while meeting internal and external objectives.In this role, you will work across many stakeholders to design solutions that meet global industry standards and regulatory requirements. As part of the team, you will identify industry requirements, evaluate compliance requests, and deliver results that demonstrate the effectiveness of Amazon's internal security controls. You’ll apply your creative problem-solving skills and work with service teams and partner security teams to provide assurance to customers, as well as, design, build, and execute high-impact security or compliance programs.This role will define field-facing strategies and campaigns to empower business-level associates and leadership ownership of site security culture. Establish and drive measurable business outcomes through best-in-class storytelling, integration with Internal Communications and Ops Engagement efforts, and force-multiplies effective engagement efforts through innovative and streamlined solutions. Responsible for simplifying GSO’s complex contributions for easy customer consumption in a way that enables trust, strengthens partnerships, and expands the footprint of GSO’s impact within WWAS.Key job responsibilities- Building ISO 27001, SOC2, and other security and privacy certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;- Driving certifications and assessments programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, privacy, and compliance concepts to a technical cloud environment;- Delivering recommendations and risk interpretations in a clear, concise and audience-specific format- Developing broad domain and technical knowledge in AWS and Amazon security solutions including the operational processes and controls in place that support InfoSec compliance programs;- Communicating to key stakeholders and leadership the operational processes around Amazon security practices and how controls are implemented across the environment;- Communicating to leadership key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;- Working closely with engineering, compliance, security, and Legal teams to meet compliance and regulatory requirements and design compliance solutions;- Developing and deploying initiatives that empower Operations employees at all levels to strengthen our security culture;- Delivering trusted and relevant information that engages, inspires, and drives Operations employees to take proactive and preventative action that advances workplace security infrastructure;- Developing measurability mechanisms and analyze data to drive improvements that are quantified with metrics and used to drive continuous improvements;- Executing all facets of this function with a forward-looking slate to identify optimization, scalability, and ROI-expansion opportunities;A day in the lifemAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWWOS (World-Wide Operations Security) protects Amazon’s people, reputation, and assets by fostering a safe, secure, and resilient end-to-end supply chain that associates and customers value and trust. To accomplish this and ensure security excellence, WWOS prevents Security and Loss Prevention (S&LP)-related risks and vulnerabilities, intervenes in incidents and exposures to minimize any negative impact through early detection and effective response, and thoroughly investigates security-related incidents to identify and remove root causes and prevent reoccurrence.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Bachelor's degree or equivalent- 5+ years of developing, negotiating and executing business agreements experience ...

Are you a passionate marketer with a knack for cross-team collaboration and leading global programs? Amazon Web Services Partner Marketing is seeking a talented, customer-obsessed Marketing Manager to spearhead strategic, AWS Partner Marketing Central based scale programs, governance, and overall execution. This role will drive marketing activation at scale and help enable partner-led demand generation across multiple AWS partners. Playing a pivotal role in this fast-growing business, you will define, test, and scale best-in-class customer experiences across owned programs. You will establish standards, processes, and guardrails to ensure continuous optimization and improvement, and drive the launch of new programs/campaigns to enhance the partner experience. Moreover, you will be accountable for program performance, tracking and analyzing key metrics such as reach, engagement, attributed pipeline, and Voice of the Partner in this high-impact, high-visibility role.The successful candidate will possess extensive experience in building and optimizing high-performing, scalable marketing programs. They should excel at both strategic thinking (generating bold, innovative ideas) and tactical execution (managing self-service platforms, analyzing data, removing blockers). Top-tier problem-solving abilities, strong communication skills, and a proven track record of delivering results in ambiguous environments are essential for this role.Key job responsibilities• Own end-to-end scalable programs, partner ready campaign strategy, governance, and execution. • Establish guardrails, processes, and mechanisms to ensure high-quality programs and performance• Build a global framework for partner activation/inclusion into scalable programs (inclusive of all partner types: Consulting, Technology, Startups, Distributors, and VARs). • Collaborate with Geo Partner Marketing and Operations teams to define roadmaps, design, test, and implement innovative customer experiences across Scalable Programs. • Evaluate regional growth opportunities, partner needs, and action into campaign frameworks and program pilots to support partner-led demand generation.• Track and analyze critical performance metrics like reach, engagement, attributed actions, and customer sentiment.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience with A/B testing, especially around audience segmentation and targeting ...

Do you want build one of the most impactful solution in Amazon to decide how to deliver packages optimally to millions of customers using tens of thousands of different ways to go from source warehouse to customer? Do you want to be part of Amazon's journey to become global transportation leader? Do you want to work on latest technologies to solve most complex problems with simpler solution? Please join Amazon Transportation Optimization Systems.Amazon's Transportation Optimization systems decides optimal path from warehouses to end customers, and supports other use cases related to transportation. It processes millions of requests per second to determine guaranteed delivery dates and optimal transportation paths to deliver millions of packages to customers worldwide faster and cheaper. Our mission critical systems make optimal decisions impacting billions of dollars a year and set new standards for online shopping experience.With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.We are looking for experienced Software Engineers to be a key contributor to our success and drive the strategic development of the Transportation Optimization services.Key job responsibilitiesIn this job, you will…Work in a team of experienced engineers and teams to develop efficient architecture and algorithm to fine fastest and cheapest ways to deliver packages for customer orders using milliseconds level runtime latency.Lead upgradation of system architecture to adapt to the future needs and maximize the gain by using latest technologies.Work to expand and optimize our world-class supply chain systems to support a variety of emerging business initiatives.This is perfect opportunity for motivated and talented software engineers who want to apply and grow their technical depth and breadth while defining and driving key aspects of the customer experience on Amazon.com.Our diversity, measured by diversity of thought and influenced by gender and culture, is paramount to our ability to meet the evolving needs of our customers.Design, refactor, re-architect, deprecate and implemented large-scale services for ultra-high transactional volumes.Heavily involvement through all phases of software development using concepts that may include Service Oriented Architecture, caching, balancing, non-relational databases, micro services, sharding, n-tiered , non-relational databases etc.Use object-oriented concepts to program large multi-tier systems. Apply useful design patterns.Write and review code while insisting on best practices in improving team coding culture subjects related to quality and security.A day in the lifeYou will be working in a fast-paced environment, on a team of smart software engineers, to design and build the right technical solutions to meet the needs of the business with high operational standards. You will have direct ownership over the design of new components aimed at improving the platform's extensibility, scalability, availability, and latency. We care about both delighting customers and high quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of highly-scalable, global software solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience with any combination of the following: threat modeling, secure coding, identity management and authentication, software development, cryptography, system administration and network security.- Bachelor's degree in computer science or equivalent, or 3+ years of engineering experience. ...

Come work for a cybersecurity leader who cares about work-life harmony and having meaningful work. We’re a fun and passionate team that invents novel ways to identify or reduce risk at scale.Our Application Security team is seeking a Security Engineer to embed security early in the software development life cycle (SDLC), ensuring vulnerabilities are identified and addressed swiftly and at scale. You will deliver high-quality and scalable application security solutions. You will contribute to the design, implementation, and maintenance of security measures that protect our applications. You will collaborate with cross-functional teams to execute security processes, contribute to security assessments, and support the secure development lifecycle. This is an exciting opportunity to grow your career in application security and learn from more senior engineers.Our team supports the application security of fulfillment centers, transportation between fulfillment centers, customer delivery, and grocery stores.Key job responsibilities• Contribute to the development of security tools, frameworks, and documentation to streamline security operations.• Help to identify use cases that support security detection automation to allow us scale security identification.• Review application security architecture and designs to ensure teams are using the best security paved paths (secure by default solution) and reducing threats.• Provide skilled advice and consultancy to resolve security findings with internal development teams to help influence ensuring security meets or even exceeds the bar.• Collaborate with product and development teams to integrate security into the software development lifecycle (SDLC) and ensure secure code delivery.• Help to build use cases or tools supporting automation to scale security identification, security prevention, or improve processes.• Coach and mentor junior security engineers, helping them develop their skills and improve the team’s overall security practices.About the teamOur mission is to embed security early in the software development lifecycle, ensuring vulnerabilities are identified and addressed swiftly.Our vision is to create a secure development environment where security is seamlessly integrated, enabling our stakeholders to innovate with confidence, knowing their apps are resilient against threats by design.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits or equivalent- Experience programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language ...

Are you passionate about Security in the cloud? Do you have a combination of deep security knowledge in technology coupled with business acumen? Are you excited when you get to solve the most complex and large-scale security challenges in the world today? If so, come join our security team as a Security Engineer.Amazon is seeking exceptional Security Engineers to work in our Platform Security Team. We’re looking for the best and brightest to join us in Austin, Texas; HQ2; and Seattle, Washington. If you’re passionate about Information Security, have exceptional technical depth in deploying security solutions and want to join a large scale, fast-paced organization with global impact on millions of customers, then we’d like to talk to you.We're the team who secures Amazon's Retail services running on our critical platforms, like AWS cloud, container runtimes, internal build-systems, and managed network fabrics. We support Amazon's software developers by providing tools and guidance to help them develop and deploy secure software. We are experts in Application, Network and Cloud technologies, passionate in our desire to secure Amazon's deployment and protect our customers' trust and unflinching in our resolve to hold the security bar high.Key job responsibilitiesDesign security solutions to support Amazon Retail Service Teams - Build prototypes, proofs of concept and reference models for securing AWS infrastructure, containers, supply chain, and cloud networks. - Identify and prioritize security risk across the company, while keeping builder experience at top of mind.- Demonstrate and promote Security best practicesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- Knowledge of networking protocols such as HTTP, DNS and TCP/IP ...

Amazon Web Services (AWS) Security is looking for a passionate, innovative, and motivated Security Engineer for the AWS Security Vulnerability Management team. At Amazon Web Services (AWS), Security is job zero. Our team is responsible for inventing new security services that enable and automate security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves raise the security bar at AWS.In this role, you will be part of a team of security engineers solving complex security challenges that have direct and measurable impact on our customers. Our programs stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. You will build and own software solutions and solve ambiguous technical problems.Key job responsibilitiesDive into large datasets to identify potential risks.Perform assessments of software vulnerabilities.Work with software builders to apply environmental context against findings to adjust risk scores.Implement automation to improve operational throughput and efficiency.Work with partner teams to propose and implement functionality that reduces risks at scale.Organize and run remediation campaigns to eradicate risks from our environment.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Degree or 4 years equivalent experience in a technical field.- 3 years’ experience performing security investigations, penetration testing and/or incident response in the context of large organizations.- Experience with security threats, detecting and defending from cyber-attacks, and using big data analytics and orchestration to address security challenges.- 2 years’ experience developing code with at least one modern language such as Java, Go, TypeScript, Python, Rust and security code review. ...

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 3 years of experience with at least two of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, and network security- Intermediate knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- Experience reading and writing in at least one programming language ...

Amazon’s Customer Logistics Security team is looking for a qualified Security Engineer to join our innovative, high energy and customer-obsessed Customers Logistics Security Incident Response Team (CLS-SIRT). CLS-SIRT Security Engineers respond to security events, conduct analysis of threats such as malware and intrusion attempts, and provide security services to safeguard highly sensitive data within the Customers Logistics Fulfillment Centers and Physical Stores networks. They work hands-on with detection systems and vulnerability analysis tools to respond to potential threats to Customer Logistics Backend and Frontend systems. Security Engineers are unique individuals prepared to relentlessly resolve security issues by gathering and analyzing event data and conducting root-cause analysis.With your technical expertise, you will be solving security challenges at scale, working to protect the applications powering the most sophisticated e-commerce platform ever built. We value broad and deep technical knowledge, specifically in the fields of incident response, forensics, malware analysis, network security, and security intelligence.Key job responsibilities* Responding to security incidents, and coordinating a cohesive response involving multiple teams across Amazon.* Providing security engineering solutions and support during customer-facing incidents, proactively considering the prevention of similar incidents from occurring in the future.* Assisting in the development of pragmatic solutions that achieve business requirements while maintaining an acceptable level of risk.* Identifying and recommending solutions that improve or expand Amazon’s incident response capabilities.* Working alongside and mentoring Information Security engineers to improve security, reduce and quickly address risk.* Evaluating the impact of current security trends, advisories, publications, and academic research to Amazon, coordinating response as necessary across affected teams.* Keeping your knowledge and skills current with the rapidly changing threat landscape.* Participating in a follow-the-sun on-call rotation.About the teamAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our Customer Logistics Security (CLS) organization is responsible for creating and maintaining a high bar for security across all of Amazon’s Fulfillment Centers, Amazon Fresh and WholeFoodsMarket networks. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, operations, and physical stores.ABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree- 5+ Years experience with incident response, log analysis and forensic tools.- Able to perform DFIR and provide incident response at all stages (identification, containment, eradication, recovery, etc) while coordinating with various teams and providing reporting to leadership. ...

Amazon is continuously innovating new services and features for our customers. Our engineers invent, build, and sometimes break things to make them easier, faster, better, and more cost-effective. However, no matter what we’re building – from websites to web services, AR to AI, drones to devices – security is always our top priority. The Amazon Application Security team focuses on working with our builders to provide experiences that our customers can trust. That means constantly learning new things and solving complex problems to protect the safety, security, and privacy of billions of lives on a global scale.At Amazon, you’ll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place.We are looking for an experienced security leader to join the Application Security team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Passion and discipline around cloud computing is critical, as is a high level of ownership and accountability.As a manager on our team, you will recruit and lead a team of top-notch application security engineers to solve interesting security challenges that arise when Amazon invents new technologies. You’ll help them develop their skills and their careers as you tackle those challenges and contribute to Amazon’s overall security and privacy strategy.Key job responsibilities- Lead, manage, and develop a team of Security Engineers and Technical Program Managers responsible for Application Security (AppSec) of Amazon services.- Lead the strategic direction and evolution of the Application Security review team/s, including setting goals and establishing priorities.- Set the direction for the team by driving strategic initiatives, influencing leadership, key stakeholders, and partnering with teams throughout Amazon.- Develop a healthy and collaborative culture and enable the team to deliver results.- Lead effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- Lead improvements to internal program and process.- Write and deliver high-quality documents for technical and non-technical audiences.- Drive the adoption of security processes, automation, and tooling to improve operational efficiency.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- Bachelor's degree- Minimum of 5 years of experience in leading, managing, and developing high-performance teams.- At least 5 years of progressive experience within a software security team or a similar operating environment. ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Government sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth’s most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best. If you are a financial accounting professional who consistently exceeds expectations, who dares to make bold decisions, and whose ears perk up at the prospect of a challenge, then Amazon is a place where your career can flourish.When working at Amazon, your ability to make a difference and take ownership of your career begins on day one. You can expect a collaborative, team-driven environment that encourages employees to learn, be curious, and have a bias for action. Part of this propensity for continuous learning shows itself in Amazon’s strong encouragement of movement and growth within the Accounting department and within the company as a whole. We aim to hire and develop those who will raise the bar over the course of their career at Amazon (and not just in their first position). Key job responsibilities• Supporting various aspects of our accounting and reporting process. • End-to-end process ownership to support finance and business partners. • Understand internal control design concepts sufficient to assess the effectiveness of controls in their area and to design new processes and controls for emerging and growing business activities. • Execute judgments to keep projects moving and ensure the right decisions are reached to close the books each month. • Escalating risks and issues as necessary to leadership. • Strong sense of ownership. • Ability to identify process improvement and automation opportunities to drive positive change across the organization. • Lead delivery of accounting tasks and projects. • Enhance partnerships between Accounting and various business and IT groups. • Research, conclude and memorialize technical accounting position papers.BASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Austin, TX, candidates can can selected to be located in any of our approved office locations: Seattle, Santa Monica or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...