Sr. Security Technical Program Manager, Strategic Risk Insights

Amazon Security is seeking a Senior Technical Program Manager with a strong delivery record and proven program management experience to join our Strategic Risk Insights (SRI) team. Our team empowers stakeholders to grow securely by enabling leaders to understand and manage their risks and the impact of their decisions. We go beyond traditional methods of risk management, providing teams with insightful data and novel tools to make informed decisions that unlock opportunities and drive innovation.This role will support security excellence initiatives within SRI, analyzing operations, identifying opportunities, and managing the execution of projects and programs. The Senior Technical Program Manager is responsible for implementing and driving program management for large-scale, complex, global information security events and initiatives, communicating with leadership, and transforming nebulous needs into actionable security solutions. You will partner with service, engineering, and security teams, bringing process and rigor to both response and non-response focused programs. You will play a critical role in optimizing processes to benchmark best-in-class operations, standardize performance, and drive continuous improvement. This requires managing and balancing multiple priorities simultaneously, and at times, supporting response operations with our incident response and vulnerability management teams.In this role, you'll help support our mission: empowering leaders with the insights they need to manage risks and drive innovation securely. You will have the opportunity to challenge traditional risk management methods, pushing the boundaries to make data-driven decisions that have a real impact on our organization and our customers.You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong performing team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment, and a willingness to disrupt current processes to enhance them—all while obsessing over customer outcomes. You will join a team focused on creating unique customer experiences, where ownership of the customer experience is key.If you enjoy working at scale in a rapidly changing environment and influencing the protection of customers’ data within a large global organization, this position will provide you with a challenging opportunity.Key job responsibilities• Develop and execute cross-functional project plans with enterprise-wide impact, driving security excellence across key domains such as vulnerability management, incident response, and secure software development lifecycle (SDLC).• Lead initiatives to proactively identify, assess, and mitigate security risks across Amazon’s diverse subsidiaries and business lines, ensuring seamless alignment with Strategic Risk Insights (SRI)’s mission to enable secure and scalable growth.• Apply both structured methodologies and creative problem-solving techniques to complex, dynamic, and multi-disciplinary security challenges, adapting to evolving threat landscapes and business priorities.• Communicate complex technical concepts to both technical and non-technical stakeholders, building trust and credibility at all organizational levels while maintaining confidentiality and discretion with sensitive data.• Exhibit strong ownership and leadership by driving cross-functional teams through the full project lifecycle, from planning and execution to post-implementation review, fostering collaboration, and building long-term relationships with key stakeholders.• Navigate a fast-paced, high-velocity environment while managing competing priorities and ensuring alignment with strategic objectives to meet or exceed project timelines and security goals.• Decompose high-level, abstract goals into specific, measurable work items, utilizing tools such as Agile methodologies or other frameworks to ensure clear deliverables and alignment across teams.• Lead cross-functional programs to translate customer experience goals into structured, data-driven, and optimized security solutions, driving measurable improvements in security posture and operational efficiency.About the teamABOUT AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Software Dev Engineer, Benefits Experience & Technology (BXT)

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.As a senior SDE on the team you will be responsible for leading the development and launch of core services and product features for the Benefits Tech platform. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product. The ideal candidate will be passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Technical Program Manager, Security, Amazon Business

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.We are seeking a Technical Program Manager to join our Security organization and lead the delivery of large technology initiatives on security mechanisms, and solutions to ensure B2B experiences developed by Amazon Business to uphold our high security standards and protect customer data and trust. As a TPM, you will work with a large number of business units, builder teams, and partner teams to drive the adoption of solutions that support builder teams across Amazon Business throughout their software development journey. You will build and continuously improve security processes and workflows to scale our services and meet the diverse needs of our teams and customers. To be successful, you must be comfortable driving cross-team efforts and making independent decisions about your program. You will provide crystal-clear vision and direction for diverse engineering and business leaders, and connect experts across disciplines to develop solutions that would otherwise not be feasible. If you are an effective communicator with deep security experience, we look forward to talking with you!The successful candidate will be a hands-on security expert who thrives in the face of ambiguity, and has a proven track record of delivering high-impact cross-functional goals. In this role, they will establish and lead projects and programs to secure our products and service, identify and mitigate threats, translate business needs into technical requirements, maintain compliance with security industry standards (e.g. ISO 27001, SOC 2, NIST, etc.) and global regulatory regimes. We are looking for someone who can think big to develop a plan and invent mechanisms that scale to meet the broad and diverse needs of teams across Amazon. This candidate will have customer obsession, working to deeply understand the needs of our customers and relentlessly looking to improve their experience and make them more productive. Previous Applications Security experience is a requirement.Key job responsibilities- Identify functional and technical security requirements by partnering with product, engineering and other internal security teams- Analyze the security of applications and services to identify security risks and mitigations, and quickly react to new threat scenarios- Work closely with software engineers to build secure solutions that meet customer needs- Create controls and mechanisms to drive adoption and iterative improvement of security capabilities throughout our technology and infrastructure- Drive execution and maintain alignment through creating program management structure and engagement with engineers, leaders and executives- Apply security expertise in technical discussions, keeping all stakeholders productively engaged- Prepare and present detailed, written technical information for internal and external audiences- Possess sharp analytic abilities and business acumen, with proven design skillsBASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- - 5+ years of Security Experience- - AWS Certified Solutions Architect Associate or 2+ years of demonstrated experience of building on AWS infrastructure and services- - Technical Degree (Computer Science, Math, Engineering or equivalent) and/or relevant tech experience ...

Strategic Customer Engagements, Deal Team - Specialized

Amazon Web Services (AWS) is seeking Deal Structurer for the Strategic Customer Engagements (SCE) team.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a Deal Specialist, you will be involved in the critical phases of the Deal Cycle (Strategy, Structuring, Negotiations, and Closure) and work with C-level executives, IT, and various lines of business to meet their business outcomes, increase the adoption of AWS , and enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. On a daily basis, you will partner with AWS customers, AWS field sales and other internal stakeholders to empower our customers to rapidly grow, address their challenges, and create innovative solutions. You will work with AWS Service teams on developing commercial business models that align with their goals. You will earn trust with customers by creating an actionable strategy and structure for the opportunity that meets the customer’s goals.By collaborating closely with our field sales teams, SCE Deal Specialist’s at AWS leverage their expertise in deal structuring, negotiating private pricing that drives sustainable growth and value for both our customers and AWS, and strategic methodologies to navigate customer pain points, gain credibility, and effectively partner with the sales organization. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders. We are a dynamic team passionate about managing transformational deals.As a Deal Specialist you will partner with AWS Service teams to develop commercial business models. You will inspire and influence AWS customers, field sales executives, and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions.As a Deal Specialist you will create actionable strategies, develop and shape opportunities, and lead large, complex, or highly competitive deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.Key job responsibilities• Act as trusted advisor and thought leader in the development of commercial strategy and deals: partner in the execution of the deal sales cycle for strategic commercial opportunities.• Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer outcomes.• Inspire and influence key internal stakeholders, experts, and other indirect resources to remove barriers and achieve desired business outcomes• Advise and construct commercial deal terms: understand the competitive landscape and provide deal guidance• Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflict and encourage develop productive interactions• Cultivate best practices through analysis and reporting in support of continuous improvementsAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/usBASIC QUALIFICATIONS• 7+ years demonstrated success working with customers on the structuring of substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 7+ years working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• 3+ years financial modeling• Bachelor’s degree (or equivalent work experience) ...

Strategic Pursuit Leader , Professional Services Business Development

A Strategic Pursuit Leader (SPL) within AWS Professional Services will work with customers and the wider AWS organization on strategic, large, complex opportunities and enable customers to adopt AWS by taking ownership of their transformation. The AWS Professional Services Business Development (PSBD) team is focused on helping our customers across all industry segments to think big, plan, design and deliver large scale enterprise transformations that results in measurable business outcomes (revenue growth, efficiency gains, operational optimization, accelerated innovation). In this role you will be involved in the critical phases of the sales life-cycle (Sales Strategy, Proposal Development, SOW, Commercial Negotiations, and Closure) and work with both internal and external stakeholders at C-level, IT, and various lines of business to meet their business outcomes. You will collaborate with private pricing, go-to-market, pan-Amazon, AWS services teams in designing, shaping and closing large transformational deals. You will work with the partner organizations in establishing the right delivery structure for large programs and accounts. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Manage customer opportunities from start to finish within a specific industry or area. - Partner with ProServe teams, Partner organizations, Sales counterparts and Strategic Customer Engagement teams to define the right structure for execution of large complex deals (including qualification). - Work in collaboration with local ProServe sales, build strategic alliances with senior customer executives and co-develop pursuit strategy by bringing the wider AWS offerings and services to create differentiated solutions for large strategic accounts. - Guide cross functional pursuit teams and drive momentum on key deliverables to drive sales velocity. - Establish mechanisms and frameworks for strategic pursuits that are repeatable and enable ProServe teams to build a pipeline of large deals. - Provide feedback to Sales and Delivery Excellence function on necessary process improvements and select tools and enablers required to create self-service mechanisms for field teams. - Ensure smooth handover of closed deals to ProServe delivery leads for seamless execution This role is part of the company's senior team in ProServe and is seeking senior sales professional with experience of shaping and strategizing large consulting deals and managing large accounts. This is a customer facing role and travel could be up to 50%.A day in the lifeA day in the life of an SPL includes but would not be limited to meeting and engaging senior customer leadership executives, facilitating strategic planning and technical design activities on behalf of a customer, working with our contracts, finance and legal teams on deal terms, scope, pricing, engaging with large consulting partners on delivery of solutions, attend industry events to bring brand and market presence across a target industry, triage and manage critical path escalations of key elements of large consulting deals, and collaborate with fellow Amazonians on the latest technology innovations and consulting sales best practices. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree with 10+ years of experience in consulting sales, with 5+ years specifically in supporting large, complex strategic/enterprise transformational opportunities.- Experience shaping and closing large, strategic, complex deals, and a proven track record of ensuring successful delivery of those deals.- Experience working with, presenting to, and negotiating with C-level executives, as well as teams from IT, lines of business, procurement, finance, and legal.- Experience managing and growing a large deal pipeline ( 3x book target) of $75 million or more and an annual booking goal of $25 million.- Experience in pursuit, capture and closure of large, enterprise cloud solutions. ...

Technical Specialist, AWS CS Telecom Support

Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award-winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Industry analysts have said, “Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers.” and “Amazon is totally disrupting the customer contact center space as they have many other market-spaces with customer-centric solutions with open platform integration with assistance from the partner community.”We are seeking Telecom Support Specialist who are experts in managing porting phone numbers for AWS services [Amazon Connect, Chime etc.] to join our team to help us support and expand the Amazon Connect telecom infrastructure). Tasks will include processing port ins and port outs phone numbers, registering and configuring SMS services, procurement of new customer phone numbers, number migrations, audits and special projects. Your peers will be systems, network and software engineers working to make the AWS Connect platform more capable, scalable, reliable and efficient.Amazon Connect supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way — and it is unique in the industry. We are looking for Telecom Support Specialist to help us expand our infrastructure to new global regions, support existing implementations, and innovate telecom network operations through tooling and processes to improve customer productivity. Be part of the team that handles large amount of phone calls, among the largest in contact center platforms globally.The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation telecom infrastructure, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. The ideal candidate will have deep experience working with, preferably in a large scale, distributed environment. You understand technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.Troubleshooting Expert. You look for difficult challenges and revel in the satisfaction of solving complex issues. High pressure situations focuses your attention instead of destroying your concentration. The ideal candidate will love using technology to solve problems with simple solutions. You have a solid understanding of Porting methodology and know how to use the right tool for the right job.Customer Obsessed. The ideal candidate enjoys working with customers to help them get the best experience using Amazon Connect. Think Big. The ideal candidate will support Porting related activities. You will strive to improve and streamline processes to allow for work on a massive scale.Key job responsibilitiesWork closely with product management and telephony providers to fully understand the US and international porting and number management process.Provide order management for local, off net and toll-free numbers through various interfaces and 3rd party platforms with a high level of accuracy and quality.Provide constant, professional communication of information to customers, vendors, and internal team members via email, phone, chat, and customer user interface.Perform follow up actions as necessary for incomplete orders and/or rejected orders - whilst keeping AWS support cases [and internal tickets] up to date with all timelines.Collaborate with team members to improve the overall porting and number ordering experience for customers.Cultivate relationships with external carriers to facilitate faster problem resolution.Building close relationships with your customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.Assist internal teams in identifying and scoping long term product automation solutions.Provide excellent customer support and immediate response to customer inquiries.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 3+ years of telephony porting technical support experience- Bachelor's degree in computer science or equivalent- Previous porting or LNP (local number portability) experience. ...

To-Partner Marketing Manager, AWS Self-Serve, Growth & Training

Amazon Web Services’ Training & Certification (T&C) Partner Marketing team is seeking an experienced Marketing Manager to build out global programs and campaigns to drive AWS Partner engagement with AWS T&C products. The Marketing Manager will play a pivotal role in creating globally scalable marketing campaigns and programs with the Global Partner Training team and Global T&C Marketing. Collaboration will extend across a variety of global teams encompassing the entire AWS ecosystem. The focal point of this role lies in working with key stakeholders to develop initiatives that drive AWS Partner awareness, create engagement, and result in consumption of AWS Partner T&C products.Our ideal candidate has creative ideas combined with analytic and data-driven B2B experience, and the ability to work both strategically and tactically to generate innovative ideas for growth and execute best-in-class programs. The ability to effectively program manage projects and collaborate across a variety of internal teams and multiple stakeholders is critical. They are detail-oriented, organized, comfortable dealing with the ambiguity of rapidly changing priorities, and have strong relationship-building skills.Key job responsibilities-Create and build new programs and solutions that drive AWS Partner awareness, engagement, and T&C consumption-Track and manage KPIs that show the success or needed improvement of key programs-Conceptualize and define program measurement (including program and course enrollment, site measurements, and communication outcomes)Identify and take advantage of opportunities for program and solution evolution-Knowledge of key marketing functions (email, newsletters, social, blogs, website)-Manage global stakeholders – closely collaborate with stakeholders from all parts of the AWS ecosystemAbout the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional marketing programs ...

Workplace Health and Safety Specialist Intern West 2025, Amazon North America Customer Fulfillment

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. As an intern, you will have the opportunity to gain a comprehensive understanding of Amazon Workplace Health and Safety (WHS) practices. Your internship experience will involve a combination of safety-related projects and WHS organizational learning initiatives. Throughout the program, you will learn how to effectively implement safety improvements, identify compliance issues, and recognize opportunities for safety enhancements at your assigned site. Working alongside various safety leaders and stakeholders, you will contribute to creating and maintaining a safe workplace within our Network Distribution Centers. Upon completing your internship, you will be required to present a safety research paper and share the findings of your project with the leadership team. This will allow you to demonstrate your understanding of safety principles and showcase your valuable contributions to promoting a culture of safety within Amazon.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Interns, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly learn how to collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions. You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers. It’s important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers. We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network) Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address. PLEASE NOTE: For this role, it is essential to have the flexibility to relocate during the summer, as candidate placements will be prioritized based on business requirements. While we take into consideration the placement preferences of candidates, our recruiters will make their best efforts to accommodate location requests. For qualified candidates, we provide relocation and housing assistance to support the transition to the designated work location. Our aim is to ensure that candidates have the necessary support to successfully settle into their new work environment.Based on your performance during the internship, you will have the opportunity to receive an offer for full-time employment upon graduation. The decision regarding full-time employment will be communicated to all WHS interns within weeks after the conclusion of their internship. This ensures a timely and efficient process for determining your potential for continued employment with the company.Job Elements:Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 40 hours per week• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsPlease note, while the pay range of the role is listed below, this position’s salary is non-negotiable based on geographical market.Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.Applicants who apply for this job will allow Amazon to process your application in a centralized hiring system that considers you for other similar openings as well.Key job responsibilities• Work with various Workplace Health and Safety Teams and other WHS interns on a safety related project• Research, interpret and share data to support a safety related recommendation as part of your final project that will be presented to senior leadership. • Assist in designing, building, improving, and innovating order fulfillment safety programs, projects, initiatives, and other elements of the Workplaces Health & Safety organization across the three lanes (first mile, middle mile, and last mile) of Amazon’s fulfillment infrastructure • Learn about and work with other functional teams (Operations, RME (Reliability Maintenance & Engineering), Central Teams, Human Resources, Transportation Operations, and others) in the planning and execution of your assigned project. • Develop and expand your professional network by participating in WHS Intern activities and eventsA day in the life• The summer term is full-time (40 hours a week) and lasts 10 weeks during the summer of 2025 (Colleges and Universities where 12 weeks are required for graduation will work directly with a recruiter if extended an offer). Start dates are offered in May and June.• As a part of the Workplace Health and Safety Specialist (WHS) internship program, you will learn how to improve the safety and efficiency of our work style processes. • Onboarding will include OSHA10, First Aid/CPR/AED certification, technical writing and intro to project management training.BASIC QUALIFICATIONS• Currently enrolled in a Bachelor’s degree with an expected completion date between December 2025 and August 2026 ...

Data Engineer II, Shopbop

As a Data Engineer at Shopbop team you will routinely solve complex data problems, unblocking critical projects that drive Shopbop’s Mission to be “the daily destination for style inspiration and discovery”. Wether you are optimizing analysis for marketing to tune their strategies, building new pipelines to drive down shipping speeds, or helping accounting drill down to track our business - your work will empower meaningful change for your customers. You will partner closely with stakeholders across our business and partners on the Data Engineering team to deliver new features, or pitch in to migrate legacy features to a modern AWS-based platform. You will be an active partner in Amazon’s (Shopbop’s parent company) data engineering group, taking part in learning series and operational reviews with industry-leading engineers.Shopbop is part of Amazon’s Fashion and Fitness team, but with a unique vibe and mission to service fashion-oriented customers. The data engineering team frequently collaborates with all parts of the business, providing opportunities to learn about the Fashion industry and E-Commerce (and employee discounts). We are looking for a candidate willing to be in person at a Shopbop location in New York, or Madison, WI weekly, but working virtually other days with colleagues across all US Timezones. Expect 1/year travel to Madison WI, New York NY, or Seattle WA.Key job responsibilitiesYou will own projects that build new data pipelines, migrate pipelines form our legacy Informatica system to a modern AWS-based system, or refine existing pipelines to deliver more value for our customers. You will partner with colleagues across Shopbop to understand their business domains and build solutions that meet their needs. You will also be an active participant within the data team at Shopbop, suggesting improvements that improve the teams operational health, and reduce errors for customers. You will participate in Amazon’s active engineering culture learning and teaching the best.A day in the lifeYou start the day responding to an email, and start a brief chat to align on requirements with a stakeholder. You hop into a code review, accepting most of the feedback, but noting an area to discuss. You go heads down for a while working on your current story. After standup, you help a peer struggling with a dataset you know, and discuss their CR feedback. In the afternoon you attend a presentation on how to implement effective data models for Machine Learning, spurring ideas for how to improve Shopbop’s personalization data feed. You attend the weekly operational review, and are pleased to see a fix you made has reduced total run time on a critical job by 40%. You finish up the day by working on your primary deliverable before signing off.About the teamBASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines ...

Services Field Manager, Amazon Business Services

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Role Overview:As a Services Field Manager, you will be responsible for leading the launch and ongoing performance of new service offerings within your assigned region. This is a customer-facing role with approximately 50% travel to support on-site deployments and customer engagements. Key focus areas include vendor managed inventory, vending machines, and managed IT services. You will own the end-to-end execution of new service launches, including coordination with service providers, customers, and internal teams. Additionally, you will monitor and drive the performance of critical customer, service provider, and product KPIs.Key job responsibilities- Organize and lead the launch of new service deployments within your region, serving as the primary point of contact for customers and service providers- Develop and maintain strong relationships with customers to understand their needs and ensure a successful service experience- Manage service provider partners, monitor their performance, and work collaboratively to address any issues- Track and report on key metrics related to customer satisfaction, service utilization, and product sales- Identify opportunities to improve existing service offerings and develop recommendations for new services- Assist with sales activities such as customer presentations and proposal development as needed- Collaborate cross-functionally with internal teams (e.g. sales, operations, product) to ensure seamless service deliveryBASIC QUALIFICATIONS- Experience analyzing data and best practices to assess performance drivers- Experience launching new products or services and navigating complex, cross-functional processes- Comfort with moderate travel within your assigned region (approximately 50% of time)- Bachelor's degree or equivalent work experience ...

Software Development Engineer - FinTech, Fintech - Tax

Amazon's Financial Technology team is looking for a passionate, results-oriented, inventive software developers who can work on massively scalable and distributed systems. The candidate thrives in a fast-paced environment, understands how to deal with large sets of data and transactions and will help us deliver on a new generation of software, leveraging Amazon Web Services. The candidate is passionate about technology and wants to be involved with real business problems. Our platform serves Amazon's finance, tax and accounting functions across the globe. As a member of this team, your mission will be to design, develop, document and support massively scalable, distributed real time systems. Using C++, python,Java, object oriented design patterns, distributed databases and other innovative storage techniques, you will build and deliver software systems that support complex and rapidly evolving business requirements. We're looking for individuals with a range of experience, from brilliant and motivated new college graduates to technical leaders with the scars and battle-tested wisdom. If you can think big and want to join a fast moving team breaking new ground at Amazon, and you meet the qualifications below, we would like to speak with you!Key job responsibilitiesDesign and build solutions that offers optimised experience for Tax customers. Play a key role in the definition, vision, design, roadmap and development of a new platform from beginning to end.Work through all phases of the project lifecycle, including reviewing requirements, designing services that lay foundation for the new technology platform, building new interfaces and also integrate with existing architectures, developing and testing code, and delivering seamless implementations for Global Tax customers.Be very hands-on; work with others on the engineering team to manage the day-to-day activities, participate in designs, design review, code review.Evaluate and utilize AWS technologies where appropriate, such as EC RDS/DynamoDB/RedShift, SWF, S3 and QuickSight to and build backend services and customer facing APIs.Design and code technical solutions in tools such as , Angular JS, React, Node.js, JQuery and/ SQL Server to deliver value to tax customers.Contribute to a suite of tools that will be hosted on the AWS infrastructure.Build dashboard and visualization services.Work with variety of tools across the spectrum of lifecycle.Build iteratively using agile methodologies.A day in the lifeThis role works closely with Tax teams, understand their business problems, adjust quickly to changing needs and aligns with the customer priorities.Should be able to act fast, build quick solutions, create POCs and suggest right solutions to the customers.Should work closely with peer engineers, involve in designing solutions, performing deep dives and contribute to quality code reviews.Should shoulder the responsiblities of owning and resolving operational tickets along with the peers.About the teamOur charter includes building software solutions for tax compliance and auditing teams with special focus on Geo-Expansions, that includes in-country, new-country, merges and acquisitions. We work closely with various stake holders - Tax Compliance and Auditing teams spread across different geographies. We are currently involved in building data lineage based reporting solution that allows tax teams to generate report based on the linkages of transactional data across various financial systemsBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Community Program Manager, AWS Support

Join AWS and lead our thriving re:Post community, where millions of AWS customers come to learn, share, and solve problems together. As the Community Program Manager, you'll be the driving force that transforms re:Post from a useful resource into an indispensable network of shared expertise and collaborative problem-solving. Your leadership will ensure that our community is vibrant, engaged, and continuously growing, directly contributing to the success of AWS customers worldwide. This role offers the opportunity to make a significant impact on our global customer base while fostering a culture of collaboration and knowledge sharing.Key job responsibilitiesYou will lead the development and implementation of strategies to nurture and expand our re:Post community, ensuring it becomes the premier destination for AWS knowledge and peer-to-peer support.* Community Growth: Develop and execute innovative strategies to boost community engagement and high-quality content contributions.* Expert Connections: Strengthen the connections between community members and AWS experts, facilitating knowledge exchange and fostering a culture of collaborative problem-solving.* Collaborative Intelligence: Leverage the power of generative AI to enhance the community's collective intelligence, empowering members to solve complex challenges more effectively.* Recognition Programs: Create and implement programs that celebrate our most valuable contributors, inspiring continued participation and excellence.* Continuous Improvement: Analyze community trends and feedback to enhance the re:Post experience and align it with evolving customer needs.* Cross-functional Collaboration: Work with various teams to ensure community insights inform product development and support strategies.A day in the lifeAs the Community Program Manager, you'll start your day by reviewing key community metrics and engagement data. You might then review your proposals for new engagement strategies or recognition programs with others in the organization. Later, you could find yourself facilitating a meetup between top community contributors and select AWS experts, fostering knowledge exchange and building stronger connections within the community. You'll likely spend time analyzing customer feedback and partnering with product teams to identify ways to improve the re:Post experience. Your day might end with presenting community insights to leadership, showcasing how the community's collaborative problem-solving is driving customer success.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 5+ years of experience in community management, preferably in the tech sector- Proven track record of developing and implementing successful community engagement strategies- Excellent communication skills, able to engage effectively with both technical and non-technical audiences ...

Senior Financial Analyst, North American Customer Fulfillment, Non-Sort Finance

Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial Analyst to be the trusted finance partner for fulfillment centers supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.Success in Role:You know your business and identify opportunities to decrease cost and/or improve customer and employee experience. You leverage appropriate resources to deep dive and make recommendations and influence leaders. You formulate how to deliver improvements and execute across all fulfillment centers. You play an active role in recruiting and coaching others – on your team or other teams. You understand controllership and are working to increase your knowledge here.Key job responsibilitiesBusiness Finance Support:- Use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.- Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.- Provide analysis and recommendations to business leaders to support operational and growth business decisions and action plans.- Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.Controllership:- Own the financial reporting for a business area and may supervise or teach others in areas of financial reporting.- Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.- Develop and execute data analysis processes that are scalable and auditable.Communication:- Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.- Create effective business partnership with Site Leaders, manage competing priorities, and provide guidance during unexpected events.Team Leadership:- Take part in hiring, developing, and mentoring activities while you seek value, and leverage diverse perspectives.A day in the lifeNo day in Operations is ever the same! As a Senior Financial Analyst in the NACF team you will work in a fast-paced, high-energy and ever-changing environment. You'll work alongside your Ops and Support teams to help make Amazon the Earth’s Best Employer: Production meetings, labor planning, business reviews and data driven analysis will encompass your days. You may even get to pack a box or two!Some travel will be required as part of this role.About the teamThis role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, Procurement, Accounting, HR and Technology. This role plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business.BASIC QUALIFICATIONS- 3+ years of Accounts Receivable or Account Payable experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of creating process improvements with automation and analysis experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 3+ years of tax, finance or a related analytical field experience ...

Software Development Engineer , Worldwide Amazon Stores Finance Technology

Our team is responsible for building technical solutions for multi-billion dollar, World Wide Operational Cost analytics & planning using Big Data, Machine Learning, AWS technologies and Microservices Architecture. We are currently looking for a full stack developer who will work with the team to build technical APIs and web based solution to allow one-click analysis over trillions of events impacting multi-billion dollar decisions. Successful candidates will work as part of a team to expand current solutions by working with a broad cross-section of the Amazon organization and spanning wide range of technologies.As a Software Development Engineer, you will help solve a variety of technical challenges and build highly scalable solutions to solve unique problems for World Wide business teams. You will help solve our BigData problems making use of AWS services, design enterprise scaled systems, develop and deploy highly scalable and reliable distributed services. You will tackle challenging, novel situations every day. You'll work in degree of ambiguity that’s higher than most projects and solve problems that, frankly, haven’t been solved at scale before. Along the way, we guarantee that you’ll learn a ton, have fun and make a huge impact.Key job responsibilities- Primary role is a software engineer designing and building user-friendly and intuitive applications, build BigData systems that crunch TB scale of data to generate actionable reports for Financial Analysts- Drive best practices and engineering excellence- Development of code in OO languages (Java), query languages (SQL), scripting languages (Python) and react based FE tech stack- Analyze and solve problems at their root, stepping back to understand the broader context.- Respond to high priority requests from senior business leaders- Continually improve ongoing reporting and analysis processes, automating or simplifying self-service supportA day in the lifeOn a day-to-day basis, you'll be part of a small, close-knit team of engineers that are agile, data driven, and highly collaborative. You’ll help build financial cost models, propose ideas and design solutions to some of the most complex problems.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Worldwide Amazon Stores Finance Technology

DESCRIPTIONOur team is responsible for building technical solutions for multi-billion dollar, World Wide Operational Cost analytics & planning using Big Data, Machine Learning, AWS technologies and Microservices Architecture. We are currently looking for a full stack developer who will work with the team to build technical APIs and web based solution to allow one-click analysis over trillions of events impacting multi-billion dollar decisions. Successful candidates will work as part of a team to expand current solutions by working with a broad cross-section of the Amazon organization and spanning wide range of technologies.As a Software Development Engineer, you will help solve a variety of technical challenges and build highly scalable solutions to solve unique problems for World Wide business teams. You will help solve our BigData problems making use of AWS services, design enterprise scaled systems, develop and deploy highly scalable and reliable distributed services. You will tackle challenging, novel situations every day. You'll work in degree of ambiguity that’s higher than most projects and solve problems that, frankly, haven’t been solved at scale before. Along the way, we guarantee that you’ll learn a ton, have fun and make a huge impact.Key job responsibilities- Primary role is a software engineer designing and building user-friendly and intuitive applications, build BigData systems that crunch TB scale of data to generate actionable reports for Financial Analysts- Drive best practices and engineering excellence- Development of code in OO languages (Java), query languages (SQL), scripting languages (Python) and React based FE tech stack- Analyze and solve problems at their root, stepping back to understand the broader context.- Respond to high priority requests from senior business leaders- Continually improve ongoing reporting and analysis processes, automating or simplifying self-service supportA day in the lifeOn a day-to-day basis, you'll be part of a small, close-knit team of engineers that are agile, data driven, and highly collaborative. You’ll help build financial cost models, propose ideas and design solutions to some of the most complex problems.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Business Intelligence Engineer II, Security Assurance Engineering

At AWS, Security is priority zero. As part of the Amazon Web Services (AWS) Security team, we are looking for a creative problem solver, analytical and technically skilled Business Intelligence Engineer to join our team.As a part of AWS Security, you’ll get to operate in a constantly changing environment and get to work with AWS business and engineering teams on business-critical security projects and programs. We work across AWS to drive strategic security initiatives, design, and deliver tooling and automation, and continue to raise the bar on security at AWS. As a Business Intelligence Engineer, you'll be instrumental in constructing data pipelines, crafting robust metrics, and conducting advanced statistical analyses to gauge the effectiveness of our security programs. Your role will encompass leading end-to-end development of business intelligence solutions, empowering strategic decision-making processes. If you excel at distilling complex data insights into actionable strategies and can effectively communicate them to both technical and non-technical stakeholders, we'd love to hear from you.Key job responsibilitiesKey job responsibilities* Contribute to the design, implementation, and delivery of BI solutions for complex and ambiguous problems.* Produce recommendations and insights for key stakeholders that will help shape effective metric development and reporting.* Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support the needs of the business.* Apply deep analytic and business intelligence skills to extract meaningful insights and learning from large and complicated data sets.* Simplify and automate reporting, audits, and other data-driven activities.* Partner with Engineering to enhance data infrastructure, data availability, and broad access to customer insights.* Use data mining, model building, and other analytical techniques to develop and maintain customer segmentation and predictive models to drive the business.* Analyze and solve problems at their root, stepping back to understand the broader context.* Develop and drive best practices in data integrity, consistency, analysis, validations, and documentation.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Control Systems Engineer Manager - Dallas, TX

Reliability & Maintenance Engineering (RME) team is hiring for a Control Systems Engineer Manager!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.A proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.Key job responsibilitiesResponsibilities include, but are not limited to- Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams- Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation- Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems- Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.- Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building- Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents- Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems- Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance- Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building- Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts- Assist with skill assessments for the Technical positions within building operation maintenance teams- Handle flexible work load which may come from management or other operations- Participate in AE conference calls and coordinate with AE central team to complete all tasks required- Provide weekly site controls reliability information to AE central team- Travel up to 20% post-launch- 50% or more travel requirement pre-launch to complete various building launch and training tasks.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- Bachelor’s Degree or +2 years of Amazon Blue Badge/FTE experience- Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays ...

Sr. Customer Advocacy Specialist - GenAI, Next Gen Developer Experience

Are you ready to lead the world's largest organizations through a software development transformation? Are you passionate about driving meaningful business changes through technological advancements? The Gen AI Next Generation Developer Experience (NGDE) organization is responsible for building tools and services that enable AWS customers to leverage foundation models to transform how they build applications on AWS with services such as Amazon Q Developer. Please see https://aws.amazon.com/q/developer/ for more details. We move quickly, experiment, and deliver new capabilities into the hands of our customers at a rapid pace. Join the Gen AI NGDE team as a Sr. Customer Advocacy Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesAs Sr. Customer Advocacy Specialist, you will lead the the effort in driving the development and adoption of the Gen AI Next Generation Developer Experience services through deep customer engagements. In this role, you would exhibit the advocacy and presentation skills of a traditional developer evangelist with the ability to gather customer and industry insight. The role provides a good balance between talking to customers and industry influencers to help them build innovative solutions and drive enterprise-wide adoption for the builder experience and working with AWS product teams internally to shape the product and processes. In this role, you’ll combine your unbridled passion and enthusiasm for developers with your unmatched creativity to generate grass-roots attention and support for the developer experience among strategic customers, key industry opinion makers and technologists. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience.Ideally, you’re someone who has background building tools and content for developers, and has an unmet need to seed developer communities and programs around a technology you heartily believe in. You have immediate credibility with developers at all levels, from students to CIOs. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement, you want to be out front leading it. If this sounds like you, this is your dream job.A day in the life* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and acting as a strategic advisor driving enterprise-wide adoption of Gen AI developer tools* Deliver compelling presentations, product demos, sample solutions and programs, events (such as Hackathons, GameDays), technical blogs, forum post updates, and discussions to drive initial and enterprise adoption of Gen AI developer tools. * Create, scale, and extend “train the trainer” models to drive expansion of Gen AI developer tools within enterprise customer organizations* Build and engage with C-level stakeholders to understand the value prop of the developer experience* Monitor customer health metrics and proactively identify risks or opportunities, implementing retention and expansion strategies.* Bring customer signals back to product teams to drive innovation on AWS product roadmaps. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...

TPM, 3P Security, Stores Vendor Information Security Assessment (VISA) Program

Stores Vendor Information Security Assurance (VISA) is seeking a highly motivated, Technical Program Manager (TPM) with security assessment experience. The Stores VISA team is responsible for driving ongoing visibility to the security posture of third-party partners within the Stores Business Security Team (BST) and corresponding business organization. There are roughly over 7700 third party partners in Stores alone. The TPM will work closely with the Robotics security and Worldwide Grocery Security teams to ensure successful and secure on boarding for new 3P partners. The TPM will be dedicated to ensuring assessment coverage and 3Ps are meeting Amazon security bar requirements.If you enjoy working at scale in a rapidly changing environment and influencing the protection of our customers within a large global organization, this position will provide you with a challenging opportunity.The TPM will align with the Stores VISA security engineering team as we enable automated assessments and will be integral in prototyping solutions. The TPM will lead closure of assessment findings and review of security controls meeting Amazon's security bar and will involve security engineering for additional validation as needed. This position will be based out of Dallas, Texas and may require occasional international travel.Key job responsibilities- Scope, plan, implement and deliver security projects and programs, and collaborate with security engineering and senior leaders to align on strategic vision and goals.- Drive projects cross functionally, build partnerships with other organizations, and work proactively with business and security teams to ensure security objectives are met.- Collecting/reviewing data from multiple sources to develop solutions.- Building, evolving, and improving sustainable processes and measurement systems to ensure that security requirements are maintained.- Security knowledge on current threats, trends and mitigations.- Skilled in risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions.- Demonstrated ability to work through ambiguity to detailed solutions.- Ability or capability to assess general information security domains including network security, access management, 3P management, and other general domains.- Solid foundation in software and security engineering principles.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent ...

We show restricted results, but there are more jobs available in our database, use Search to see them