Sr. Software Development Engineer, AWS Billing

The AWS Commerce Platform provides the back and front-end services that enable AWS customers to purchase AWS services and understand and manage their infrastructure costs. Come to join our team to tackle some of the hardest scalability, performance, and distributed computing challenges in the world. We process trillions of events per month using stream processing techniques (Kinesis), process billions of line items via map reduce (EMR), and manage artifacts through the latest in database technologies (DynamoDB and Aurora). We process big data and provide tools for customers to interactively understand their bills. We also provide the analytics that let customers manage billions of dollars of IT usage and spending. Because we sit at the nexus of all AWS services and interact directly with end-customers, we also work closely across all AWS teams to ensure that we offer a great customer experience.As a senior developer in the team, you will design, build and operate services that will help AWS to meet the needs of our customers. Delivering a reliable and high-performance service at AWS scale requires team work of engineers with technical expertise and creativity. At Amazon, we also expect engineers like you to interact with customers, other teams, to understand our business goals, and to innovate rapidly, delivering high-quality and ground-breaking functionality.You are creative, curious, responsible, and able to work with others to rapidly turn an idea into working code. You’re excited about writing code, implementing big ideas, and helping to coach those around you to raise the team’s bar for code quality. You want the opportunity to grow your technical and professional skills while helping AWS grow. You relish the opportunity to dig into complex operational issues and to help customers build the next generation of applications.If you enjoy engaging in passionate discussions with smart people and letting the best ideas rise to the top while designing and building systems that can scale and solving challenging problems just push our door to know more about us.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.10017About the teamThe Conductor teams form part of the Bill Run Execution (BrEx) org and are responsible for the services to improve the orchestration and observability of the billing run. This year, we are building several new features and optimizing the performance to deliver on S-team and AWS goals for improving bill generation time.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Development Engineer, Ops Tech Solutions - Telemetry Engineering

Does the idea of playing a crucial role in building Telemetry and Self Healing solutions to support fleets of devices like industrial Android devices, network devices, thin clients and servers that are deployed globally across the fulfillment operations network interest you? Our team is seeking a highly skilled and motivated Senior Software Development Engineer to join our Telemetry Engineering team as a technical leader. Key job responsibilitiesIn this role you will use your deep technical experience with software development to deliver projects end to end from design, implementation, and testing to launch. Your primary focus will be on leading design and development of systems that resolve network disruptions through self healing and detect and prevent network outages through data collection and observation. You will collaborate with cross-functional teams to integrate telemetry solutions across network infrastructure.As a senior engineer, you'll have the opportunity to mentor junior engineers, and foster a culture of engineering and operational excellence. You will have the opportunity to participate in critical architectural decisions and help define the technical roadmap for the team, ensuring our telemetry systems remain robust and efficient. You will be empowered to think big, invent on behalf of our customers, make judgment calls and find elegant solutions to hard problems.About the teamThe Telemetry Engineering team designs and builds telemetry gathering and reporting systems at the heart of Amazon’s global delivery infrastructure. The software you build will run on millions of devices used by one million-plus Amazon associates every day, at thousands of sites around the world, supporting hundreds of teams with a stake in delivering shipments to Amazon retail customers. Our mission is to design systems and platforms that set the global standard for performance, availability, security, and cost, enabling our customer fulfillment and logistics operations to deliver customer orders on time, every time.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...

Sr. Software Development Engineer, Prime Video Ads CX

Are you interested in shaping the future of video advertising? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies. Prime Video advertising provides a powerful platform for brands to connect with viewers in a meaningful way while leveraging Amazon's extensive data and analytics capabilitiesPV Ads CX team's mission is to reach annualized long-term Ads net revenue goal while improving customer experience by providing the best guardrail and relevancy.Successful candidates have a solid background in distributed system design, and service-oriented architecture. They have experience owning and maintaining highly-available, mission-critical systems. Experience in Advertising domain is a plus. You will need to have strong problem-solving and technical abilities, great communication skills, a motivation to learn, and achieve results in a fast-paced environment with excellent analytical reasoning skills. Key job responsibilitiesAs a SDE-III on the team, you will be responsible for:- Influencing and proposing ideas for the future of the space to product management, and get them into the roadmap.- Driving cross-team initiatives and leading a team of developers on key initiatives. - Collaborate with Senior and Principal Engineers, Product leaders, scientist and economists on building long term solutions.- Mentoring engineers on the team.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Specialist SA, NAMER, GenAI/ML : Q Developer

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Sr. Specialist Solution Architect, AWSI, GenAI/ML : Q Developer

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Sr. Specialist Solutions Architect, NAMER, GenAI/ML : Q Developer

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical challenges for customers? Become an AWS GenAI Specialist SA! AWS is looking for a Generative AI Solutions Architect who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Solution Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. Key job responsibilities- Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.- Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers’ largest and most critical business challenges. - Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.- Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.- Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Sr. Strategic Account Executive, PubSec GOV - Federal

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Federal team is dedicated to developing eCommerce solutions for the Federal Government and Federal Government Contractors that combine the selection, convenience, and value customers have come to know and love from Amazon. Key job responsibilitiesAccount Executives support long-term, strategic customer relationships. Key job responsibilities include the day to day ownership and account management of 1-3 large Federal agencies, 1-3 large Federal contractors, along with a select group of smaller agencies and contractors. This account executive will cover portions of the Department of Homeland Security and the DoD 4th Estate.Primary responsibilities include expanding solution adoption through agency-wide deployment, feature adoption, and developing relationships with senior procurement executives (CPOs, CFOs) and decision makers across functional areas such as Acquisition Professionals, Procurement, Information Technology, Facilities, and more. Our Account Executives ensure solutions meet our customer’s procurement needs in support of their mission by recommending approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to Federal agencies, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted agency-wide.A day in the life - Deliver accurate weekly reporting on growth pipeline and customer spend adoption - Work closely with sales team and sales leadership to provide status updates and insights learned during deployment - Meet or exceed targets for customer and/or feature spend adoption - Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams that will increase solution adoptionAbout the teamOur mission is to help Department of Defense, National Security Agencies, and their civilian contractors transform procurement with Federal-specific eCommerce features. We accomplish our mission by enabling compliant purchases, directing spend to small, diverse sellers, and providing spend visibility to buyers and procurement decision-makers. For our third-party Sellers, mission accomplishment means helping them reach Federal buyers and expand their businesses. BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

Sr. Strategy Specialist, Immigration, Business Mobility Services

At Amazon, we're working to be the earth’s best employer. To get there, we need exceptionally talented, bright, and driven people. Amazon’s Business Mobility Services (BMS) is looking for a smart, passionate candidate to create new service offerings and consult on product development for the U.S. immigration organization. BMS’ Immigration Strategy and Operations team is a group of project managers, analysts, and experienced immigration subject matter experts who act as strategic partners and consultants to business leaders and partner support teams. The team centrally manages immigration filings and the vendors that support Amazon, and delivers projects to improve cost, quality, policy, compliance, and experience for immigration services at Amazon.In this role, you will use your expertise and judgment in the immigration and mobility domain to oversee filing strategies at a programmatic level. This entails determining the right goals, informing decisions, managing and setting customer/stakeholder/partner expectations, and designing long-term solutions that serve the Amazon employee population. This role will leverage U.S. immigration subject matter expertise to take the lead on current state processes, identify root causes, and design solutions to drive down cycle times and improve the employee experience. You will work strategically to optimize the program to ensure a positive employee and candidate experience, build processes designed to protect data integrity and the hand off of information between BMS and external service providers and/or internal production teams. You will strive toward frustration-free employee and stakeholder experiences as they navigate the ever-changing landscape of immigration, both for today and for the future. The right leader for this role delivers independently but will seek direction as needed, and values continuous improvement, process and data inspection, seeking customer feedback, and enjoys growing and designing new programs and capabilities with the employee experience at the forefront.Key job responsibilities• Immigration Subject Matter Expertise: Leverage US immigration expertise in PERM, H or L visas, or overall NIV/IV processes to design high-volume solutions to drive down cycle times and improve the employee experience.• Process improvement: Inspect current state case types prioritizing with highest volume to build durable, sustainable, and flexible processes that produce positive and reliable results. Process improvement includes creating and overseeing process mapping and journey maps. • Process improvement: Continually identify areas of redundancy or no-value add to ensure process, procedure, and staffing optimization by analyzing root causes of escalations and designing process improvements as measured by improvement in customer survey results, cycle time reduction, provider defect reduction, and cost savings.• Process design: Create future state process flows for US case types as BMS insources services where it makes sense. The primary goal is to improve the employee experience and optimize by identifying and removing bottlenecks in the process. • Cross functional work: Stand up and own complex projects that span several teams through completion by influencing without authority. This includes projects such as experience experiments, high volume filing pushes, border restricted population management due to natural disasters/global pandemics, unanticipated policy changes or other circumstances. • Program management and writing: Influence and contribute to the design of immigration work streams by writing weekly project updates and running monthly business reviews preparing, presenting, and analyzing key metrics. This also includes writing business requirement documents backed with financial analysis tables that align with BMS’s north star vision. • Program management and writing: Create tracking mechanisms and other dashboards that measure overall health of the program, such as cycle times, user experience, high risk candidate tracking and trends. • Create and oversee the creation of self-help resources to inform Amazonians and candidates about the process.• Work with senior leadership within the BMS, Legal, Public Policy, PR to review and understand impact of immigration changes on the program and develop associated processes or filing strategies as needed.• Mentor other Immigration Specialists on the larger team, particularly in program and project management, and provide stretch opportunities where appropriate based on interest/skill.BASIC QUALIFICATIONS• Bachelor’s degree or equivalent in a related field (such as HR, business)• 6 years of overall experience with relevant experience in Mobility, Immigration, or project management ...

Sr. Tax Manager, US State and Local Indirect Tax

Amazon's State & Local Indirect Tax Planning team is seeking a Senior Manager who can work with a high level of independence, but with a great degree of collegiality, serving as a technical tax adviser and supervisor of complex projects.Key job responsibilitiesPrimary duties include:- Identifying U.S. state & local indirect, gross receipt, utility, and telecommunications transaction tax issues related to changes in corporate operations and new business initiatives, as well as tax automation systems.- Researching state and local indirect tax issues including taxability of products and services, entity registration requirements, and invoicing.- Preparing detailed written tax guidance and requirements for Amazon business projects and internal Finance, Accounting, and Tax teams.- Partner with compliance and other teams to implement and manage a telecom tax compliance process.BASIC QUALIFICATIONS- 12+ years of tax, finance or a related analytical field experience- Experience in taxation in a corporate environment, public accounting firm or major law firm- 4+ years of tax experience in the telecommunications industry ...

Sr. Tech Business Developer, Automotive, Industry Products

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The AWS Industry Products (AIP) is chartered to build solutions that solve some of the biggest automotive technology challenges by partnering and co-developing with segment leading companies. Our team directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems, and build products through fast iteration in a start-up like environment.Key job responsibilitiesAs the Sr. Tech Business Developer, you will help build and deliver an automotive-focused product sales strategy, deliver results through the development of a joint industry GTM, and identify and close large scale opportunities with leading OEMs and Tier 1s. You will own the operations and execution of segment targets and create and maintain executive relationships across the business. Key job responsibilities• Sell and deliver for global customers, with specific focus on automotive manufacturers, Tier 1s, and other strategic customers.• Build and rapidly expand the AIP Auto services relationship engaging with, and selling through, key SIs and industry partners.• Drive revenue growth and service adoption to exceed program revenue and pipeline targets.• Help build and execute go-to-market models that cover our key segments and customers.• Interface with internal leadership and external customers at the executive CxO level.• Closely collaborate with stakeholders across the organization, including Sales, Business Development, Product, Finance, Marketing, Training, Operations and Legal.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Infrastructure Program Manager, GREF

Are you interested in a challenge that will reward your unique blend of technology and construction program management skills? Are you excited by the opportunity to be central in addressing significant business-impacting processes? Do you enjoy the challenge and ownership that comes from delivering enterprise, cross-functional, technical programs? Are you flexible, hard-working and a good communicator? As a Technical Infrastructure Program Manager for GREF (Global Real Estate & Facilities), you will have the opportunity to play a pivotal role in the processes that deliver the IT construction infrastructure as part of business-critical Amazon office launches globally. This position requires a clear understanding and facilitation of business requirements across multiple IT and Facilities teams and is considered the primary point of contact for technology needs on construction projects globally.Key job responsibilities• Integrate and uphold IT infrastructure standards and guidelines within various building and tenant improvement buildouts with owner representative’s and construction delivery managers for circuit delivery, telecommunications room buildout and structured cabling system infrastructure.• Represent and uphold IT requirements and standards for IT physical layer infrastructure solutions inclusive of mechanical and electrical solutions that support IT infrastructure.• Provide technical program advocacy to bridge IT delivery requirements with facilities-based construction solutions to minimize scope revisions during design and construction delivery of projects.• Coordinate between IT Services, Physical Security and Real Estate teams to deliver IT construction infrastructure on existing and new buildings. • Coordination with IT for project forecasting and supporting supply chain management for regional product inventory availability with manufacturers.• Provide IT advocacy and leadership for unique project applications or when a policy exception might be required given project constraints.• Provide project programming for new core and shell base building development with Amazon stakeholders, third party building developers and design and construction delivery project representatives.• Support contractor selection and award; provide support for contract and purchase orders.• Manage global delivery contractor resource capacity.BASIC QUALIFICATIONS• 7+ years of technology experience with enterprise level project/program management• 5+ years of experience managing large, cross-functional projects with impact outside of IT.• Bachelor’s degree ...

Sr. Technical Product Manager, Privacy

The Amazon Privacy team is on a mission to make it easy for Amazon teams to meet customer expectations and regulatory obligations when it comes to taking care of their personal data.We obsess about customer trust and ensure that we build products in a manner that maintains our high bar for customer privacy. We seek the world's brightest and best Technical Product Managers to lead next-generation solutions that embed privacy first solutions in Amazon services. In this role, you will own a set of our Advertising privacy products' vision taking a global and holistic approach across market segments and businesses driving a “privacy as a product” model. In this model, we look at privacy at the capability level that can be scaled out and up and configured appropriately to account for market segment nuances.Working closely with engineering teams, technical program managers, privacy industry specialists, and legal you will coordinate complex product initiatives across internal teams and stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through product and business requirements documents. You will have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You will dive deep into customer needs and data to understand issues, drive product development to deliver those needs, and communicate product goals, vision, and roadmaps to deliver products and capabilities that our customers love. Key job responsibilities* Create product goals, vision, requirements and roadmaps to deliver Ad Privacy products and capabilities * Apply judgement to decisions based on data and knowledge of the advertising, industry trends, privacy, and applicable technologies.* Evangelize product vision through effective written and verbal communications at different levels of management.* Work with senior product, engineering, and user experience leaders to define strategy, milestones, and requirements.* Communicate product strategy, decisions, and roadmap progress to stakeholders and leaders.About the teamWe own software products that teams use to identify their privacy obligations, as well as the products they use to support those obligations in their software.We partner with core builder framework teams, privacy legal, and privacy specialists across the company. Our teams are in Arlington VA, Austin TX, Seattle WA and Romania.Privacy knowledge is beneficial but not at essential. Many of us learned on the job, having come from other Amazon teams.BASIC QUALIFICATIONS- 3+ years of end to end product delivery experience- 5+ years of technical product or program management experience- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Technical Program Manager , AWS ADC Hardware & MDCs - Tactical Edge Mission Engineering

The AWS Secure Connection Services (SCS) team delivers a portfolio of AWS cloud services to government customers who have unique access control, security, and compliance requirements in Amazon Dedicated Cloud (ADC) regions like AWS GovCloud. We are looking for a passionate, innovative, results-oriented Sr. Technical Program Manager (TPM) to join the AWS SCS team to support requirements for our classified government customers.As a TPM on the AWS SCS team, you will:- Lead projects and programs spanning Modular Data Center (MDC), software development, technology lifecycle management, focusing on DevSecOps, software security, and cloud-based solutions. - Engage with customers and work to ensure that our systems and services scale to meet diverse government customer requirements in restricted access and classified regions. - Interface with Software Development Engineers and Vendors, support manufacturing and design discussions, and help ensure that the quality of deliverables exceed our customers’ expectations. - Drive process and technology improvements that reduce friction for customers and proactively address issues that help AWS meet a range of customer needs globally. - Work backwards from the customer to solve big technical challenges and drive stakeholder communication. - Work across business, product, and engineering teams to balance technical trade-offs, costs, and development solutions to delight our customers. As you develop both broad and deep expertise, you will build a network of contacts and colleagues from across AWS as you creatively solve exciting new challenges.This position requires that the candidate be a U.S. citizen.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.10012Key job responsibilities- Work directly with software engineering teams, implement agile methodologies, manage dependencies, develop program roadmaps and timelines, facilitate application security reviews, unblock engineering workstreams, track deliverables and deadlines, and ensure stakeholder alignment.- Drive software development best practices such as automated testing, continuous API monitoring, role-based authentication/authorization, auditing, and implementation of security controls (encryption at rest/in-transit, mitigation against man-in-middle attacks, API throttling, etc.).- Enforce automation of software builds, deployment and maintenance using CI/CD pipelines, infrastructure as code, and continuous scanning.- Identify, baseline, and deliver goals in collaboration with Software Development, Data Center Engineering, and Product/Program Management teams.- Work with vendors and partners to architect, build, integrate, validate, and deploy complete edge and cloud solutions to public sector customers.- Build a deep functional knowledge to deliver on the service requirements with highest precision and establish feedback mechanisms to track progress towards programmatic objectives.- Deliver medium to high complexity projects and improve processes with significant business impacts and contributions to the operation through improvement to quality, productivity, and customer experience. - Work with cross-organizational stakeholders to ensure product readiness, software availability, and forward deployment readiness. The Technical Program Manager facilitates timely delivery of projects on roadmap to support the team and department vision.- The TPM also needs to communicate effectively with cross-functional stakeholders both within and outside the organization. Keep abreast of performance trends, raise risk/issues, escalate effectively, eliminate blockers (within span of control), and establish mitigation strategies for issues.- Apply your writing and program management skills to create, document, and implement an operations strategy/roadmap. - You will support design, build, and deployment of software solutions within customer environments.- You will present program status to senior leadership. Your expertise will influence the team’s decisions to drive secure and scalable solutions.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.A day in the lifeThe ideal candidate should be an innovative, results driven professional with solid people skills and a strong problem-solving capability. The individual will be responsible for driving strategy and initiatives. The candidate should work with key business partners and stakeholders to identify improvement opportunities. The key to success in this role is the ability to craft and implement a strategic vision and make independent decisions with sound judgment to attain that vision. This individual needs to manage change and have the ability to build the right mechanisms to support our organization and influence other teams.About the teamThe Tactical Edge / Mission Engineering Group within SCS designs, develops, and delivers emerging edge capabilities to enable the use of AWS services.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 6+ years of technical program management working directly with software engineering teams experience- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Exceptional operational, analytical, and interpersonal skills to drive overall strategy and teams across organizations- Strong written and verbal communication skills with the ability to present complex technical information to a variety of audiences aligning to an innate ability to influence projects and teams by inspiring, motivating, and negotiating. ...

Sr. Technical Program Manager, Amazon Cyber Threat Intelligence

The Amazon Security Threat Intelligence (ACTI) organization is responsible for investigating and understanding threat actors that are targeting Amazon’s businesses. As a Technical Program Manager (TPM) you will be a member of the ACTI Engineering Team. You will work as a leader in a team of talented and energetic security professionals and software engineers responsible. You will be supporting engineering platforms that include open-source, vendor licensed, and native AWS components. These platforms support security missions across Amazon and its customers to better understand threats facing the company. Additionally, working with internal intelligence analysts and external customers to better understand their daily workflows and needs will be required. You’ll be a critical part of an organization focused on building and influencing the security culture within Amazon, with the ultimate goal of ensuring the continued safety and security of our customers.The successful candidate will have a good mix of technical knowledge, security fundamentals, security threat intelligence experience, and program management. We are looking for TPMs who like to solve problems, and remove obstacles. The successful candidate is one who enjoys working directly with customers and engineers to understand their scenarios, and help the team design and deliver security systems and solutions that enable them operate more effectively. You will design and build tooling, drive process improvements, and work with other teams and cutting-edge technology to develop innovative solutions to complex technical challenges. You will be able to prioritize well, communicate clearly, and have a consistent track record of delivery. You are proactive in removing roadblocks, and can handle multiple competing priorities in a fast-paced environment. You will influence diverse teams, and be able to effectively rally support for your initiatives and be able to help deeply technical teams create simple solutions to meet their customer goals. You are able to handle business escalations with a data-driven approach to build trust with engineers and senior leaders.Key job responsibilitiesAs a Senior Technical Program Manager (TPM), you will define, own and drive technical security initiatives that span multiple security teams and organizational boundaries. You will partner with technical leadership to identify company-wide opportunities to build systems that support our threat intelligence mission. You will help identify new areas of investment and work to align other group's engineering roadmaps to deliver on these opportunities and optimize delivery outcomes. You will help drive internal roadmaps and prioritization to best meet customer needs. You will contribute to engineering design efforts by looking broadly across customers and providing this insight back to the team. As a technical leader, you will influence strategy and outcomes across multiple Amazon organizations. You will communicate overall program health and status by developing and monitoring program performance metrics, reporting program status and health, and managing internal escalations. About the teamWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management ...

Sr. Technical Program Manager, Automotive, Amazon Autos

We're on a journey to build something new! Come join our team and build new discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Senior Technical Program Manager to join our team of product managers, designers, and engineers to conceive, design, and develop innovative automotive-shopping experiences for our customers.Key job responsibilitiesThe right candidate will possess strong technical skills and have demonstrated experience in leading teams who own medium to large distributed services. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You must be able to communicate up, down, and out to both technical and business audiences. You must be able to successfully drive, architect and scale services based on the program vision, anticipate bottlenecks, and balance business needs against technical constraints. You must take complex challenges and break them down into manageable projects, then work with technologists to prototype and engineering to deliver them in a successful and timely manner. You must be able to de-risk situations by taking a pragmatic approach and be willing to take calculated bets.This opportunity requires excellent technical, problem-solving, and communication skills (written and verbal) with senior management on status, risks and strategy. Qualified candidates must have experience collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features; as well as analyze the cost/benefit of feature selection and communicating results throughout the organization. In this role you would be interfacing with your immediate multi-discipline team, building relationships with partners across Amazon (ex. Advertising, Consumer, AWS, Alexa and Devices) and communicate across diverse areas of the org (e.g., legal, regulatory, finance, PR). You will be leveraging a variety of technologies, own your projects end-to-end and help build and refine exciting new automotive experiences for Amazon.A day in the lifeAs a Sr. Technical Program Manager on this team, you will lead the technical planning, coordination, architecture, and implementation of multiple programs across this new automotive shopping initiative. You will manage the lifecycle (architecture, design, implementation, documentation and measurement) of software teams that are delivering for the programs you manage. You will work alongside Creatives, Designers, Program Managers, Product Managers, and engineers. You will collaborate with teams across Amazon on the planning and execution of complex and highly-technical projects with high impact and visibility.About the teamThis role is on a team with a vision to create innovative automotive discovery and shopping experiences on Amazon, providing customers better convenience and more selection.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, AWS Region Management & Customer Delivery

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role will work across AWS teams and communicate with customers in order to ensure an exceptional customer experience.This role is an opportunity to support US Government missions while helping AWS to innovate on behalf of public sector customers. This role will directly support a contract between AWS and Federal government customers. The Sr. TPM will be responsible for identifying risks and escalating to leadership as appropriate, representing customer use cases and coordinating across a wide array of teams including Engineering teams, Sales, Professional Services and Legal. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilitiesSuccessful candidates will have a background working with cloud services, experience working with US federal government agencies, and a strong background in program management supporting technical programs. You will successfully represent program status to AWS senior leadership. Your program management expertise and operational excellence will influence the team’s decisions and drive secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies.Your deep knowledge and expertise working with the customer agency will enable you to represent customer's interests and advise executive level AWS leaders in communications with customer leaders. You should have a deep understanding of AWS services and operations in a classified environment which will help you provide recommendations to engineering leaders. You will scale a program to automate information given to customers. You may interact directly with customers or help prepare AWS leaders for customer meetings. This position requires that the candidate selected be a US Citizen. The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.10012A day in the lifeOur team indexes high on earns trust, are right a lot, and insists on the highest standards. We work collaboratively across the broader organization to pull in the right subject matter experts, principles, and engineering teams to deliver results for our customers. We work diligently to navigate public sector regulatory requirements with the scale of commercial cloud.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 3+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of Top Secret or above ...

Sr. Technical Program Manager, AWS Reliability Services

We are seeking a Technical Program Manager to join our CRE team. In this role, you will be responsible for driving programs that enhance our customers' ability to build and maintain resilient systems on AWS. In this role you will not only manage this program, but use your well-honed understanding of how AWS achieves operational excellence to help guide customers to the right outcomes. This role will be key in helping AWS learn what we need to know to both scale knowledge and skill improvements to field teams and drive the direction of new products that improve customer resilience. Key job responsibilities* Own successful delivery of an impactful and highly cross-functional program* Collaborate with AWS service teams to implement resilience features and services* Scope, plan, implement, and deliver programs while collaborating with business owners, AWS leadership and customers to align with strategic vision and goals* Establish metrics and regular reporting mechanisms for measuring project success criteria, and support deep dive assessments* Identify trends and insights, and opportunities to scale learnings from the program* Communicate plans, status, and critical issues clearly and effectively to executive leadership.* Ensure customer data is handle with sensitivity and confidentiality* Ability to travel periodically, as neededAbout the teamThe Customer Resilience Engineering (CRE) team is part of the AWS Resilience organization. The team’s purpose is to deeply engage with a select group of AWS customers with critical workloads that must must meet the highest availability objectives. The team works deeply with customers while embedded alongside the service teams that focused on building resilience-focused AWS services and products, including Application Recovery Controller and Fault Injection Service. They also collaborate with service team Principal Engineers to solve customer problems and influence our product roadmaps. The team works across geographies and industries to improve customer’s resilience. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience ...

Sr. Technical Program Manager, Corporate Services Security

Corporate Services Security (CPSS) is responsible for securing the applications and services that power Amazon’s countless global Finance, HR, Legal and Communications processes. We perform security reviews and assessments, we design and implement custom detections and controls, and we manage security events to help minimize disruption. We build applications and automations to enhance our operations and initiatives. We engage proactively to understand our stakeholder’s security risks and business needs, and we partner across security teams to provide the right solutions. We are looking for an experienced and highly motivated Sr. Technical Program Manager (TPM) to lead technical program management of several cross-cutting Product Security initiatives across our Corporate Services stakeholders.As a Sr Mgr, TPM in our team, you will build processes, tooling, and content that help our stakeholders understand and enhance their security posture. You will partner with other leaders in Corporate Services Security and Amazon Security to develop the strategy for and drive delivery of our security objectives while measuring and reporting progress in a perpetually customer-obsessed way. You are adept at identifying, prioritizing and communicating security risks, and you have a proven track record of collaboration and program delivery to mitigate risks. You dig in with technical teams to help them find solutions to program goals. You are proactive in removing roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. You are able to handle business escalations with a data-driven approach to build trust with security, service and business teams. Every day, you will have the opportunity to engage with systems that are at the cutting edge of technology and propelling Amazon’s businesses forward. If you are passionate about making a positive impact by driving the delivery of security objectives that protect Amazon’s corporate data, this role provides a compelling opportunity in an environment of rapid innovation. Key job responsibilities* Develop and execute Product Security strategic planning for several cross-cutting Product Security initiatives that raise the security bar for our Corporate Services stakeholders.* Partner with security and stakeholder teams to define and track objectives that drive enhancements across security domains such as access control, secure response, vulnerability management, and secure software development.* Leveraging automation, continuously analyze and improve our internal- and stakeholder-facing measurements that provide security and business leadership insight into performance of security programs and controls. * Continuously evaluate and improve our stakeholder-facing reporting mechanisms to communicate security risks and issues, and drive accountability for targeted security outcomes.* Collaborate and communicate effectively to build trust with partner security teams and stakeholders.* Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals.About the teamAbout AmSec:Diverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon SecurityAt Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, Finance Automation

Are you interested in building high-performance, globally scalable financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Automation (FinAuto) is for you!As a Sr. TPM in FinAuto, you will lead a multi-year program to deploy green-field financial systems impacting most of Amazon's existing and emerging businesses. You will own a program involving 100+ engineers across 10+ teams. You will be directly involved in the ideation, design, and implementation of software features and scaling initiatives. You will have the responsibility to shape user experience by identifying usage patterns, creating technical narratives to influence stakeholders, and leading execution.Key job responsibilitiesAs a Sr. TPM, you will deeply understand the organization's data architecture, systems, and their interconnections. You'll leverage this knowledge to drive programs that enhance business efficiency. Your responsibilities include clarifying and documenting techno-functional requirements, establishing best practices for managing technical programs, and ensuring effective communication. You will also create and execute project plans that align with business objectives, while analyzing customer processes and leveraging data to create high-value technical narratives that identify and drive improvements.You will anticipate bottlenecks, manage escalations, and balance customer needs with technical constraints. Additionally, you will develop processes and tools for delivering technical projects, oversee regular reporting to senior management, and track metrics for success. Your role requires resourcefulness in finding creative solutions to complex technical and business challenges.A day in the lifeGathering and translating business requirements into developer ready technical requirements including TPS, SLA, latency, integrations, data model, component level design, sequence diagrams, and user experience (UX) mocks.About the teamAmazon's FinAuto organization builds and maintains the finance systems and services that enable new business growth, compliance with financial and tax reporting obligations, and analysis of our financial data.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, Knowledge Services - FinTech

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!Amazon's Finance Technology organization (FinTech) builds and maintains the finance technology platforms and services that enable new business growth, compliance with financial and tax reporting obligations, and analysis of our financial data at scale. Through our products, we aim to maximize time spent by Finance teams on high value analysis, reduce the growth of operating expenses, and improve the vendor experience.We are looking for an experienced Technical Program Manager (TPM) professional to play a significant role in leading a multi-year program from concept through execution. Knowledge Services vision is to empower Finance users with data driven decisions, and provision scalable, self-serve analytical capabilities to derive insights from transactional finance information. Our goal is to automate finance processes and reporting, drive standardization across worldwide finance teams, and leverage AWS capabilities and provision capabilities to scale with Amazon's growth. This TPM will work hand in hand with our engineers to define the architecture across development teams, and with our customers across Accounting, FinOps, Tax and others to define and orchestrate scope, work streams, timing, milestones, and communication plan. This TPM will need to dive deep with the development team and challenge the design as needed. Solutions involve the development of new products and services, and leverage existing products and services in new ways. It is rife with ambiguity, and we are looking for a leader who can embrace the challenge of solving complex technical problems that require consistent iteration and schedule refinement. Key job responsibilitiesThe successful candidate will have strong Technical Program management, be highly collaborative, globally minded and have a high level of customer focus. You should be a motivated self-starter that works well with others in a dynamic, ambiguous environment. You should have excellent business, technical, and communication skills to be able to work across countries and markets, dev teams, and with business owners to define and deliver improvements. This leader will facilitate the development of detailed project plans and timelines, ensure technical teams are delivering to the customer requirements, and drive leadership alignment and communication of our progress across teams.About the teamOur team owns Finance Data Vault and Magnify products. Both these products are built in-house solutions to help teams within the Finance organization store, transform, query, search and discover finance data at scale. FinTech owns software applications that are broadly spread across five verticals: Accounting, Tax, Treasury, Payments, and Receivables. These applications process, analyze, and report on different types of data to serve the broader needs of the Finance organization. The data we process comes from various data sources, some internal to FinTech and some external 3P systems. We serve 150+ teams and store 7.5 PB of data.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...