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Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS?At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and ‘voice of the customer’ to National Security customers.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.A day in the lifeAbout the TeamWhy AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance:Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth:Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded Evaluator and enable them to take on more complex tasks in the future.Inclusive Team Culture:Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience- Internal enterprise or external customer-facing experience as a technical lead- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to support our customers’ digital transformations. In the spirit of Amazon's building mentality, we're looking for individuals help drive customer innovation across a breadth of domains. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to Public Sector Partners.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of breadth of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Public Sector Partners customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities- Educate, empower, and evolve customer's AWS experience through technical guidance, solution-building, and advocacy- Ensure AWS workloads have risk mitigations in place and adhere to operationally sound practices- Use Bias For Action and Customer Obsession to proactively lead customers to longterm success- Work with a range of customer stakeholders from developers through to C-suite executives- Develop customer partnerships to drive the alignment of the right priorities, solutions, and business outcomes- Demonstrate technical leadership at scale and avoid pitfalls of thinking small- Collaborate with cross functional AWS Teams; from Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersAbout the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s degree in STEM with 2+ years of work experience, or 2+ years of related work experience- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.- 2+ years of customer-facing experience in technical engineering or systems architecture- Understand operational parameters and troubleshooting for three (3) of the following domains: AIML / Compute / Storage / Serverless Architectures / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Ability to juggle tasks and projects in a fast-paced environment- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Key job responsibilitiesThe TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.A day in the lifeYou will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Must be eligible to access and support AWS GovCloud.- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience ...

Do you like helping U.S. Intelligence Community agencies and Department of Defense to adopt cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping these groups understand application architectures and integration approaches, and the consultative and leadership skills to develop business and put customers on a trajectory to success?We are looking for an experienced Technical Business Developer to join our AWS Cross Domain Solutions (CDS) product team, where we are currently developing several new and innovative services. We’re looking for a top notch candidate to help customer adoption journey from the start to finish.We expect the candidate to be a passionate customer and category advocate within AWS, with proven capabilities and business development skills and the ability to prioritize and multi-task. The ideal candidate will be technology-minded, problem solvers, who understand how to get things done at scale and at a fast pace. If you operate by taking the initiative when no one else will, then we want to talk to you today.This role will sit in our headquarters in Arlington, Virginia.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active TS/SCI security clearance.10012Key job responsibilitiesWe are seeking a Technical Business Developer to participate in and influence new business capture strategy and proposals for new cross domain service customers. We need a motivated, flexible Technical Business Developer to help us meet these needs. In this role, you will be:- An expert in cross domains services architecture, customer onboarding, operations and work closely with our sales teams on opportunities for new growth. - Provide technical expertise in customer meetings and workshops, inputs to written proposals, and guide our approach to building regions in response to emerging customer needs and unique opportunities. - At the forefront of AWS solutions and working directly with potential customers. A technical background is required along with the ability to convey complex technical concepts in written and verbal communications.A day in the lifeWe're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Have questions about this role? Start a chat with the recruiter today! Please reach out to Krystan Silva at skrystan@amazon.com for inquiries.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Current, active US Government Security Clearance of TS/SCI or above ...

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team, and help us empower our customers to build cloud skills. Customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training to help build their technical skills and develop proficiency with AWS. AWS Training & Certification is developing highly technical digital training courses, instructor-led training, and hands-on labs and simulations, that get customers deep into AWS technologies. This role gives the opportunity to learn, teach, and play - all while you are building technical training offerings for our customers. Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training, and above all, a passion for learning. Responsibilities (What’s cool this job?): · You get to play! Dive into AWS technologies and solutions, covering domains such as Generative AI, Machine Learning, Data Analytics, Networking, Security, Migration Strategies and more, to understand the services, and develop effective training for our AWS customers. · You get to work across AWS teams! Work with our product managers and other technical leaders, and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training. · You get to make things happen! Whether you’re building relationships with service teams to shape content, or facilitating requirements gathering sessions to define innovations on how training is absorbed, you’ll be a key influencer on how AWS educates customers on services and features. · Please note this role will require some travel (~5%). About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ yrs. demonstrated experience designing and developing IT or technical training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, knowledge assessments and other training materials.- 1+ years of proven experience in one or more IT infrastructure domains (Storage, Compute, Networking, Security, Software Development, Systems Administration, Database Engineering or Administration, Machine Learning, AI, Cloud Infrastructure, Big data, DevOps, or other IT infrastructure domain) ...

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.Customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training to help build their technical skills and develop proficiency with AWS. AWS Training & Certification is developing highly technical instructor-led courses with hands-on labs (ILT), digital learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. This role gives the opportunity to learn, to teach, and to play at the same time as you develop training.Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training and above all, a passion for learning.Key job responsibilitiesAs a member of the Content Development team, this role is responsible for building the learning content for each learning node within the game.Responsibilities: (What’s cool about this job?):· You get to play! Dive into AWS technologies and solutions, covering domains such as Machine Learning, Generative AI, Storage, Gaming, High Performance Computing, Enterprise Applications, Migration Strategies and other solution areas, to understand the services and develop effective training for our AWS customers.· You get to work across AWS teams! Work with audience representatives to understand training needs and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training.· You get to make things happen! Whether you’re building relationships with service teams to shape content, or facilitating requirements gathering sessions to define innovations on how training is absorbed, you’ll be a key influencer on how AWS educates customers on services and features.A day in the lifeTechnical Content Developers (TCDs) research, design and build learning content for AWS Game-based learning products. This includes collaborating with subject matter experts to design and then build hands-on labs, in-game dialogs, topic videos, and solution diagrams. TCDs regularly develop and maintain Python scripts for content delivery. TCDs work closely with other TCDs and the game development team during the content production cycle. For quality control, TCDs play the game just like our customers, always looking for ways to improve the customer experience.About the teamThe AWS Game-based Learning team is committed to delivering new and exciting learning opportunities to AWS customers by building game-based learning worlds. We are all passionate about learning, knowledge transfer, and the AWS solutions that we teach.About UsAs cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 1+ years demonstrated experience building or supporting AWS solutions, along with experience writing Python scripts.- Knowledge of fundamentals of networking, security, databases (relational or NoSQL), operating systems (Mac, Linux, Windows) ...

Amazon Web Services (AWS) is seeking an experienced Technical Curriculum Developer to create exam preparation digital courses. The Exam Preparation team is part of the AWS digital training business, creating content for AWS Skill Builder. We use the Amazon working backwards process to build innovative learning experiences. Our global customers are Enterprises, Partners, SMBs, Startups, and individual learners. To meet our customer needs we are creating exam preparation products that deliver impactful, hands-on learning experiences. We are looking for innovative ways to help our customers to successfully prepare for AWS Certification exams. Exam Preparation digital courses are highly technical digital learning courses that can be accessed 24x7 with self-paced labs. This role gives the opportunity to learn, to teach, and to play at the same time as you develop training.Our Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training and above all, a passion for learning. In this role, you will work with the Sr. Technical Curriculum Developer, Program Management, Product Management, Video Production, Technical Lab Development, and subject matter experts from across AWS, developing content and presenting it in studio and live on camera.This position is open to candidates located near AWS offices in Seattle, Herndon, and Washington, DC. About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS* Bachelor degree in either (Computer Science, Mathematics, Information Technology (IT) services or similar technical Bachelor degree) or 4+yrs. relevant work experience developing technical training for the technical industry required. * 3+ yrs. demonstrated experience designing and developing IT or technical training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, knowledge assessments and other training materials. * 3+ yrs. domain expertise in one or more of the following: Machine Learning, Data Analytics, Contact Centers, End User Computing (virtual desktop infrastructure), Game Tech, Security, IoT, Media, General Cloud Technology, Solutions Architecting, Application Development, DevOps, Databases, and/or System Operations ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In this role, you will be part of the team that ensures AWS' supply chain delivers the datacenter infrastructure to successfully launch new regions. This is a high-judgment role, where you will be the authoritative voice representing the AWS supply chain during engagements with public sector customers, and must be able to translate customer and regulatory requirements into actionable deliverables, determine what is a true requirement versus a nice-to-have, and understand how to find the balance between cybersecurity and business objectives.The ideal candidate is an individual leader that can think and communicate strategically while also executing tactical actions. On one hand, you will directly interact with senior leaders and must be fluent in executive communication to gain support for new initiatives and obtain consensus with AWS customers. On the other hand, you will also be responsible for delivering on your initiatives, and must have both excellent interpersonal and writing skills to work across myriad teams in the supply chain, security, and legal organizations to deliver results in an ambiguous operating environment. It will be your responsibility to ensure the supply chain delivers on our security and risk management commitments to our customers, as well as make sure region build and operational teams are able to get the infrastructure hardware they need when they need it.This position will support engagements with international public sector customers, and some international travel may be required (<10%). U.S. Citizenship is required, but the candidate may not hold a U.S. Government security clearance due to the international engagements.Key job responsibilities• Driving consensus for acceptable levels for risks and best practices across the supply chain and influencing where no formal reporting structures exist• Developing technical solutions to ensure datacenter infrastructure is delivered on-time, in-full to support new region launches• Proactively working with other organizations to anticipate gaps between teams, processes, and system architectures to help AWS produce the best possible results for our customers• Articulating in writing (actual papers, not slides) key issues and strategic initiatives for senior leadership• Acting as a thought and business leader in the field of cybersecurity, supply chain risk management, and supply chain operationsA day in the lifeDaily activities involve partnering with teams to understand the specific types and quantities of datacenter infrastructure needed and working to ensure their needs are met. This includes working with internal and external organizations for required approvals, pre-positioning IT Hardware at worldwide manufacturing locations, ensuring on-time, in-full deliveries, and serving as an escalation point for supply chain risk management and supply chain security issues.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This position is part of the New Regions Enablement team, which is specifically focused on making sure new datacenters receive the racks, servers, and other infrastructure to launch on time. The larger organization has teams performing manufacturing, logistics, and reverse/recycling operations, and we work across those teams to coordinate successful on-time, in-full delivery of datacenter infrastructure.BASIC QUALIFICATIONS• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules • Experience in technical product or program management • Experience in Supply Chain Risk Management • Knowledge of datacenter infrastructure• US Citizenship ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Technical Infrastructure Program Manager in Arlington, VA or Seattle, WA to oversee data center build projects. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON DATA SERVICES, INC.Position Title: Technical Program Manager IIILocation: Arlington, VirginiaPosition Responsibilities:Develop a roadmap to achieve in-house controls monitoring and alarming in 100% of AWS’ data centers. Translate business requirements into technical specifications for internal software teams to implement new features for data ingestion, visualizations, and alarm types. Partner with teams to drive on-time delivery of requested features. Develop and roll out a standard onboarding process to include cloud-based monitoring and alarming, from initial data center contract agreements through customer usage. Develop automated metrics and checks to ensure the process is followed. Work with data center design and deployment teams to roll out new requirements and onboarding changes. Work with internal design teams to include data requirements for future data centers. 40 hours / week, 8:00am-5:00pm, Salary Range $148,700/year to $201,200/year Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000BASIC QUALIFICATIONSPosition Requirements:Master's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Project Lead, Product Manager, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and five years of experience in the job offered or a related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) managing large cross-functional programs across an organization; and (2) experience in core program management including: managing scope, quality, communications, and risk and critical path management. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...

Are you interested in working with the teams that developed the Kindle, FireTV, and Alexa? The Amazon Devices and Service Finance organization is expanding our technology team, and we are looking for a Senior Product Manager with expertise gathering requirements for financial planning and reporting systems, creating and maintaining technical plans and diving into the technical details to understand the nuances and complexities involved.This position will play an integral role in ensuring the systems are accurate and support the right financial and business analysis for the global finance organization. This role will support and enable the development and automation of complex reporting and analysis that delivers the right information to multiple layers of the Devices and Services organization.This position requires a proactive, highly motivated individual with an aptitude for customer focus and critical thinking and who can initiate and manage strategic system development across Devices and Services Finance organizations. This person will be expected to take ownership of an in-depth finance area. The successful candidate will be a self-starter who is comfortable with ambiguity, is analytical, detail oriented and possesses the ability to work well with cross-functional teams including Devices and Services, finance, and multiple software development teams.Key job responsibilities- Developing and driving product vision and strategy - Managing tech products throughout the product life cycle- Identifying business and technical requirements, including customer experience improvements, and prioritizing requests for software development teams- Providing analytical support, including prototypes and proofs of concept, where helpful- Ensuring that standardization, automation, scalability, and agility are components of the systems and tools- Influencing internal and external stakeholders on a shared vision with aligned expectationsA day in the lifeYou will interface primarily with finance stakeholders and engineering teammates in order to scope and deliver net new and enhancements to existing products. Our core team owns the entire gross profit reporting and planning roadmap for the finance technology organization and you will be responsible for reporting routine status updates to senior leadership.About the teamOur core team is small but mighty - two technical product leads, a program manager, and a senior manager. Our larger team is predominately US based with resources also located in APAC. The team includes application developers (IBM Cognos TM1/PA), software developers, data engineers, BI engineers, and UX designers, whom you will interact with on a daily basis. We are situated in the Devices and Service Finance organization and we deliver financial system automation and insights to our customers, working cross functionally with other non-technical and engineering teams across Amazon.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

As a Sr. TPM in the Global Demand Operations Product & GTM organization, you will work closely with product and engineering to define greenfield service initiatives to help accelerate the global cloud business. This role will support a confidential new initiative approved by the CMO. You will act as a liaison between the engineering, customer, and product development teams, inform the product roadmap based on customer feedback and drive multiple teams (engineering, product, program) to execute on the vision. You will work closely with marketing, sales, and engineering customers, understand their use cases, and dive deep on dependencies. You can influence and communicate with senior-level stakeholders and represent the point of view of the marketing organization. You possess a background in functional marketing and revenue operations, and are familiar with system architectures of commonly used third-party (3P) tools. You can clearly articulate (verbally and in writing) complex problems or product features, tough trade-offs, and propose solutions to help your stakeholders understand. You are an excellent, customer-obsessed writer that generates communications that are easy to follow and structured in an intuitive way, allowing stakeholders and customers to quickly make decisions. This a unique role that will work closely with a diverse set of global, functional (i.e. Marketing, Sales, Revenue Operations, and Legal) stakeholders. You can lead without direct authority. The right candidate will possess a strong program management background, will have demonstrated experience leading large, complex development efforts with dependencies, and will have a well-rounded technical background. You must be able to thrive and succeed in an a fast-paced environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.Key job responsibilitiesIn this role you will:* Utilize your background in marketing and operations to define the vision to enable marketer and seller efficiency through the use of next-generational services. * Lead highly visible technical initiatives with global business stakeholders and spread across multiple functional teams and revenue channels.* Work across dedicated and partner product and engineering teams to build systems that innovate on the customer experience and develop a vision for the long-term architecture.* Drive discovery to support highly strategic marketing initiatives to accelerate growth for the global business.* Be responsible for diving deep into technical systems, including first party services, as well as third-party marketing and sales systems (i.e. Marketo, Salesforce, Adobe). * Define strategy, build, and execute roadmaps for the programs you own.* Drive cross-team collaboration, knowledge sharing, and adherence to milestones and mechanisms* Use your strengths in problem solving, issue-resolution, and ability to multitask to deliver results. * Support documentation and user enablement efforts.* Manage contingent worker program spend across multiple teams.About the teamGlobal Demand Operations is revolutionizing the way AWS Sales and Marketing interacts with customers. We’re building a complete revenue automation experience that streamlines and supports the way a customer moves through their purchasing journey. With a holistic and transactional data ingestion platform and extensible services. Project Lorem is innovating the way AWS helps its customers scale their business through the cloud. We’re hiring team members across the United States in Seattle, WA, Austin, TX, Arlington, VA, and New York City. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. The globally diverse team manages Amazon’s corporate offices in more than 60 countries. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations all contributing to the employee experience and leveraging places and programs to enable culture to thrive at Amazon.Within GREF, the Global Real Estate & Facilities Intelligence and Digital Experience (GREF IDX) team empowers GREF with the data they need to make better business decisions, manage the Amazon real estate portfolio and deliver a positive employee experience. We are on a mission to use data to inform where, when and with whom work gets done at Amazon. As a Technical Program Manager, Level 5 within the Global Real Estate and Facilities (GREF) organization at Amazon, you will play a crucial role in driving the planning, execution, and delivery of strategic technical programs that enable the GREF business to achieve its objectives. You will leverage your strong program management skills and technical expertise to lead cross-functional teams and ensure the successful implementation of complex initiatives for the GREF organization. Key job responsibilities• Define and manage the program roadmap for a GREF organization, ensuring alignment with the organization's goals and technical requirements • Collaborate with engineering, product, and other functional teams to drive the successful delivery of technical projects• Identify and manage program-level risks, dependencies, and constraints, proactively proposing mitigation strategies• Facilitate program governance and decision-making processes, ensuring adherence to best practices• Communicate program status, progress, and key milestones to stakeholders at all levels, including senior leadership• Continuously optimize program management processes and methodologies to enhance efficiency and effectiveness• Mentor and guide more junior Technical Program Managers, sharing domain knowledge and best practicesBASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon’s mission is to be the Earth’s Best Employer. The Workforce Staffing Analytics program works to advance this mission with data-led insights that can lead to actions that help improve employee experience.This program is re-inventing how Amazon attracts, communicates with, and ultimately hires its hourly associates. This team owns a multi-layered research and program implementation designed to drive process improvements and strategic recommendations to global leadership. Are you passionate about data? Are you a tinkerer by trade? Do you enjoy questioning the status quo? Do complex and difficult challenges excite you? If yes, this may be the team for you.The Technical Program Manager will work closely with multiple stakeholders in the European Union, UK and North America to setup and deliver robust, structured reporting, analytics and models for the redesign of our associate hiring process. In this role, you will work closely with the Business Intelligence Engineers, Data Engineers, Data Scientists and our stakeholders to design and develop advanced data science solutions for various customer groups. There are many opportunities in this space to innovate and learn, experiment and pilot, and work closely with our business leaders as well as the Workforce Staffing team.Key job responsibilities- Lead projects across multiple Amazon business lines and organizations.- Plan, design and communicate the implementation and adoption of new programs and process.- Manage multiple simultaneous projects and deadlines, requiring frequent multi-layered communication, organization/time management, and creative problem solving skills.- Act as a key internal resource in the analysis, measurement, and requirements-gathering related to process improvement and productivity initiatives.- Identify gaps for localization and bridge them to ensure adoption of projects in different locales- Provide regular updates and metrics to stakeholders, including monthly and quarterly business reviews.- Partner with legal, public relations, employee relations to ensure compliance of data engineering projects in the EU.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 2+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We are looking for a Technical Program Manager to oversee private network connectivity options for our US National Security and Department of Defense partners to AWS government regions. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. At Secure Connect Services within AWS, we enable connectivity between National Security, Department of Defense, and government contracts sites and the AWS government regions. We enable our customers missions by enabling them to store, access, and collaborate with their critical data within the classified cloud. We provide solutions to enable customers to connect at the data center, edge, and beyond. Come support the mission with us!This opportunity is for a Technical Program Manager to join the Edge Connectivity team to facilitate and drive customer journeys to the cloud. You will play a pivotal role between the Edge Connectivity engineering team, the AWS field, and the customer guiding the customer journey. You will lead cross-functional business and technical teams from conceptual design feasibility through requirements, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesAs a Technical Program Manager, you will… - Communicate project risks, progress, launches, and retrospectives transparently to all stakeholders and teams- Partner with Business, Product, and Technology Leaders and teams to deliver value for our customers - Drive visibility and transparency of dates, milestones, and schedule throughout the customer onboarding process - Build inclusive relationships with partner groups in AWS Region Services, Networking and the World Wide Public Sector teams. Ensuring that these teams focus on our customers and support customer missions. - Manage multiple projects involving technology, business, and operations with conflicting needs and priorities, from concept to launchAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management- 1-3 years of experience in network technologies.- Current, active US Government Security Clearance of Top Secret or above ...

DOSTA org provides testing support for Amazon Device Operating Systems. Primary objective DOSTA org is to provide manual and automation test support.Over 10 Device OS components will have an extension in HQ2, the incumbent will act as a point of contact (technical) for these components. Key job responsibilities1. Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on multiple platform2. Raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms3. Responsible for security and maintenance of the company assets, accessories and devices allocated to perform daily operations4. Understand testing procedures, guidelines and policies for new devices and apply the same in day-to-day work. 5. Use software tools for validation, analysis and data capture daily 6. Capture and communicate test results, escalate failures. Deep Dive on defects identify rootcuase etc.7. Identify improvements that help project key metrics such as productivity, defect leakage, quality in work assignments, errors, mismatches etc.BASIC QUALIFICATIONS- Knowledge of QA methodology and tools- Ability to understand test cases and execute them Comfortable communicating cross-functionally and across management levels in formal and informal settings Strong organizational skills, tracking multiple test executions simultaneously and be able to synthesize the results Strong communication skills ...

Are you an international trade attorney looking for a new challenge in a fast-paced, innovative company? Come have fun and make history with Amazon's Global Trade Legal team. We are looking for a talented attorney to manage cutting-edge international trade legal work in support of our Consumer and Operations businesses. In this role, you will be responsible for counseling Amazon businesses on a broad range of regulatory and commercial matters, with a focus on global regulations governing imports and exports. You will provide day-to-day advice on trade regulations, and advise on emerging regulatory and enforcement trends to help shape Amazon's trade compliance policies and programs. You will work on complex and high-stakes global trade issues affecting current and future business models and technologies at Amazon. Businesses you support will seek your counsel and strategic advice to grow and move selection to our global stores and customers. You will also work with engineers and program managers to support the development and deployment of Amazon-branded offerings and technological innovations, and partner with retail, compliance, and logistics professionals to build and improve compliance policies, procedures and processes. Your work also will involve support of import matters, including tariff classification, country of origin determinations, and customs valuation. You will provide advice to internal stakeholders, as well as develop submissions to regulators and other external stakeholders. Responsibilities include performing legal research; providing legal and risk analysis; drafting guidance documents, decision memos, regulatory submissions, and correspondence; managing internal data collection/review projects; developing and implementing processes to simplify or automate recurring tasks; and coordinating with compliance professionals, government relations specialists and other legal partners.The successful candidate will possess the ability to work efficiently and independently; manage high volumes of tasks and projects with little guidance; react with appropriate urgency to situations and events that require a quick response or turnaround; take effective action without having to know the total picture; and think creatively and be proactive in solving problems. The candidate will also be client-service oriented, have great attention to detail while still meeting tight deadlines, have great organization skills, and have the ability to easily switch gears. The successful candidate will be enthusiastic about technology, enjoy being continually challenged, and demonstrate sound judgment, even in ambiguous situations. A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels inside and outside the company, is essential.This position can be based in Arlington, VA, Seattle, WA, or New York City, NY. BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience managing multiple projects and meeting aggressive deadlines- Experience advising on internal controls related to import/export compliance ...

Are you seeking an exciting career that empowers you to collaborate with customers and partners, leveraging cloud computing web services to drive innovation and cost efficiency? Join Amazon Web Services (AWS), a company dedicated to being the most customer and partner-centric organization on earth. We are currently seeking an accomplished leader for the role of US Federal Civilian ProServe Partner Leader within the AWS ProServe Partner Organization.The AWS ProServe Partner Organization's vision is to accelerate customer value from adopting the AWS platform by providing consulting and implementation services through the AWS Partner Network (APN). AWS continuously invests in its partners, enabling them to build capability, capacity, and offerings that consistently delight AWS customers. Together with APN Partners, ProServe aims to deliver innovative, secure, and scalable solutions that unlock the full potential of the AWS platform, leveraging the expertise and talent of our AWS Partner Network.In this role, you will collaborate with senior executives from AWS partners to develop and execute go-to-market strategies for US Federal Civilian customers. Utilizing best practices for business development and program management, you will execute highly strategic initiatives to drive meaningful innovation and business outcomes for customers. Success in this role requires coordination across multiple internal AWS teams and external AWS Partners, with impact and visibility to the extended internal Federal Civilian leadership team.The ideal candidate possesses exceptional leadership skills, experience with Federal procurement processes, a general understanding of Federal Acquisition Regulations (FAR), problem-solving skills, executive stakeholder engagement skills, strong business judgment, and demonstrated experience working with cross-functional teams. We seek a proven ability to execute both strategically and tactically, and someone excited to take on new and challenging projects. Moreover, the candidate must have a business background that enables them to build an opportunity pipeline with partners and interact knowledgeably with government customers.This role will require up to 25% travel.This position requires the candidate selected be a US citizen as it provides services under federal government contracts with clearance requirements.Key job responsibilities- Drive strategic partner relationships by defining, identifying, and pursuing key opportunities - Influence and shape innovative solutions and deal constructs with partners that accelerate AWS adoption - Establish deep business relationships with partners through understanding the customer's mission and environment - Collaborate effectively with stakeholders across the organization, including Field Sales, Finance, Marketing, Training, Capture, Operations, and Legal - Represent the Worldwide Public Sector (WWPS) Partner ProServe Organization at key industry conferences About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of business development/sales/capture experience with US Federal Government ...

Are you seeking an exciting career that empowers you to collaborate with customers and partners, leveraging cloud computing web services to drive innovation and cost efficiency? Join Amazon Web Services (AWS), a company dedicated to being the most customer and partner-centric organization on earth. We are currently seeking an accomplished leader for the role of US Small Business ProServe Partner Leader within the AWS ProServe Partner Organization.The AWS ProServe Partner Organization's vision is to accelerate customer value from adopting the AWS platform by providing consulting and implementation services through the AWS Partner Network (APN). AWS continuously invests in its partners, enabling them to build capability, capacity, and offerings that consistently delight AWS customers. Together with APN Partners, ProServe aims to deliver innovative, secure, and scalable solutions that unlock the full potential of the AWS platform, leveraging the expertise and talent of our AWS Partner Network.In this role, you will work with C-level executives from AWS Small business partners todevelop and execute go-to-market strategies for US Federal Government customers. Utilizing best practices for business development and program management, you will execute highly strategic initiatives to drive meaningful innovation and business outcomes for customers. Success in this role requires coordination across multiple internal AWS teams and external AWS Small Business Partners, with impact and visibility to the extended internal US Federal Government leadership teams.The ideal candidate possesses exceptional leadership skills, experience with Federal procurement processes, a general understanding of Federal Acquisition Regulations (FAR) as they apply to small business, problem-solving skills, executive stakeholder engagement skills, strong business judgment, and demonstrated experience working with cross-functional teams. We seek a proven ability to execute both strategically and tactically, and someone excited to take on new and challenging projects. Moreover, the candidate must have a business background that enables them to build an opportunity pipeline with partners and interact knowledgeably with government customers.This position requires the candidate selected be a US citizen as it provides services under federal government contracts with clearance requirements. This position will require up to 30% travel.Key job responsibilities- Drive strategic partner relationships by defining, identifying, and pursuing key opportunities - Influence and shape innovative solutions and deal constructs with partners that accelerate AWS adoption - Establish deep business relationships with partners through understanding the customer's mission and environment - Collaborate effectively with stakeholders across the organization, including Field Sales, Finance, Marketing, Training, Capture, Operations, and Legal - Represent the Worldwide Public Sector (WWPS) Partner ProServe Organization at key industry conferencesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of business development/sales/capture experience with the US Federal State & Local Governments and working with or for Small Business System Integrators ...