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Amazon is seeking a creative Editor to ideate, assign, edit, and produce content targeted to internal corporate employees worldwide. This role will work closely with stakeholders across the organization to reframe and optimize Amazon news stories for an internal audience, primarily focused on Amazon Web Services (AWS), Amazon Devices and Services, Gen AI, and related areas. This is a new role on the Internal Corporate Communications team within Global Communications and Community Impact. The ideal candidate is an experienced journalist or storyteller with excellent writing and editing skills and strong editorial judgment. Previous experience writing content targeted to internal employees on technical topics is highly preferred. This person will manage multiple stories and company news items across multiple teams. They should be able to shape editorial content and strategy using a mix of audience data and innate story judgment. This person should be a pro at shaping stories with a compelling voice and angle and should feel comfortable collaborating with writers across the organization to reframe stories. They will also be responsible for ideating and generating original, compelling stories for our internal audiences, focusing largely around high-priority company initiatives. This is an individual contributor role reporting into Internal Corporate Communication’s Editor in Chief. Candidates should feel comfortable working with data to understand audience interest and use that to guide editorial strategy. However, they should also embrace innovative storytelling and experiment with new types of content. They should also be an excellent communicator who should be able to galvanize multiple stakeholders — including PR and business leaders — around a successful content approach. The successful candidate will have leadership experience; a proven track record of developing and delivering compelling stories and campaigns with measurable results; and a strong understanding of the current digital content landscape. They should be a strategic, global thinker; goal oriented; and enjoy working in a fast-paced, start-up culture.Key job responsibilities• Strategy: Develop and implement the internal editorial content strategy for featured stories in line with company priorities and business goals.• Execution: Maintain a very high bar for all content published globally to all employees and reinforce editorial standards and best practices across the broader Internal Corporate Communications team. • Content: Oversee the technology editorial calendar, content, and campaigns tied to key storytelling and news moments and collaborate with employee-facing channel owners, including A to Z (the company intranet), companywide email newsletters, digital screens, and more.• Partnership: Act as a content thought partner to business comms teams, providing counsel and guidance throughout all stages of editorial planning, execution, and analysis.• Measurement & Evaluation: Work with channels and insights partners to set content goals and implement cohesive measurement plans to understand program success. Make real-time program adjustments based on results.• Experiment & Scale: Experiment with story types and topics, develop best practices, and create playbooks and toolkits to make our global work more consistent and efficient.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- 6+ years of communications, marketing, or journalism experience- 6+ years of digital content or content marketing experience- Experience working with data and analytics to make strategic content decisions- Bachelor’s degree ...

Amazon is seeking an International Tax Manager to focus on U.S. international direct tax planning and documentation for both new initiatives as well as on-going business launches/initiatives especially within the AWS space. This position will work closely with business teams and members of the tax department to understand transactions and business initiatives and provide guidance. This position will also document tax technical advice on the US and local country tax impacts of such activities that can support our reporting, compliance, and on-going tax controversy analysis.In order to be successful, the candidate must possess the ability to think strategically while also engaging in day-to-day tactical details. The candidate should have in-depth tax technical knowledge (U.S. Federal and Treaty) with experience evaluating and advising on international business initiatives, contemplated transactions, and business proposals. The candidate must be able to communicate, written and verbal, complex tax concepts in ways that are meaningful and useful to non-tax professionals.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Experience working in a large public accounting firm or multi-national corporate tax department- CPA, or J.D. ...

Amazon is seeking an International Tax Manager to focus on U.S. international tax planning for its devices business, with a special focus on Project Kuiper— an initiative to launch a constellation of low earth orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This position will be part of a team that works closely with business partners and members of the corporate tax department to structure business initiatives and transactions. This function is critical to ensuring that the business teams are well advised on the tax impact of their activities, and that the relevant tax technical analysis of such activities are properly documented in order to support our reporting, compliance and on-going tax controversy analysis. The ideal candidate will have in-depth tax technical knowledge with experience evaluating and advising on international business initiatives and proposals. Candidate must be able to work closely with members across a global tax department as well as external stakeholder teams (e.g., Accounting, Legal, Finance), and communicate business plans, obtain tax subject matter input, and ensure coordination and execution of cross-functional tax solutions in a sustainable manner. Candidate must be able to communicate, both in writing and orally, complex tax concepts in ways that are understandable and useful to non-tax professionals.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- J.D., or CPA ...

Amazon is seeking an International Tax Manager to focus on U.S. international tax planning for its devices business, with a special focus on Project Kuiper— an initiative to launch a constellation of low earth orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. This position will be part of a team that works closely with business partners and members of the corporate tax department to structure business initiatives and transactions. This function is critical to ensuring that the business teams are well advised on the tax impact of their activities, and that the relevant tax technical analysis of such activities are properly documented in order to support our reporting, compliance and on-going tax controversy analysis. The ideal candidate will have in-depth tax technical knowledge with experience evaluating and advising on international business initiatives and proposals. Candidate must be able to work closely with members across a global tax department as well as external stakeholder teams (e.g., Accounting, Legal, Finance), and communicate business plans, obtain tax subject matter input, and ensure coordination and execution of cross-functional tax solutions in a sustainable manner. Candidate must be able to communicate, both in writing and orally, complex tax concepts in ways that are understandable and useful to non-tax professionals.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- J.D., or CPA ...

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.” Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonians to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide.The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support. Responsibilities include:• On-site troubleshooting of AV systems, particularly complex integrated systems such as large conference rooms, training rooms, executive rooms and bespoke or legacy systems.• Working with on-premise IT technicians, contractors and integrators through troubleshooting and repair procedures• Communicating with manufacturers and vendors to arrange repair or RMA of faulty equipment and managing local inventory• Working closely with partner teams including hardware deployment, Escalation and MeetEx to drive continuous improvement of the customer experience• Maintaining communication with customers and stakeholders, informing them of incident progress via thorough ticket documentation and the use of Standard Operating Procedures (SOPs)• Collaborating on technical documentation and SOPs, incorporating field learnings and customer feedback• Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.• Provide comprehensive technical support to Amazon Corporate employees• Provide end user, Windows/Mac/Linux OS deployment and support• Perform hardware procurement and asset management• Troubleshoot/support LAN and on-site servers via tickets, alerts and change management• Ticket queue management • Handle to completion requests and technical project work• Provide on call-support for Sev1 and Sev2 incidents• Handle escalations from Level 1 support• This position requires that the candidate be a US Citizen.BASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- High school or equivalent diploma- Experience supporting video conference and teleconference equipment ...

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.”Amazon is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer. IT Support Engineers work with Amazonian's to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance.Amazon's IT Services Support is the first point of contact for technical service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated by team success. You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests. You will also be committed, flexible, and have demonstrated ability to maintain high levels of productivity while maintaining quality support.This position is located onsite in our corporate offices. Hours are Monday through Friday from 8 am to 5 pm.Key job responsibilities• Provide comprehensive technical support to Amazon Corporate employees.• Travel between buildings in local area as required.• Occasional travel to other US cities as required.• Look for innovative process improvements and participate on teams to implement change.• Acquire and maintain current knowledge of relevant IT policies in order to provide technically accurate solutions to users.• Provide escalation support for customers requiring complex advanced troubleshooting, beyond the scope of front-line support.• Creates and updates standard operating procedures (SOPs) to improve the teams’ knowledge through knowledge management.• Manages the ticket queue to provide support with a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution. • Manages ticket quality by executing ticket auditing across North America.• Assists with technical projects across In-Person Support, assuring deadlines are met and projects are completed on time.• Escalates any identified system or network outage impacting several customers to the correct service owners to mitigate downtime and impact. Assist with activities to triage and troubleshoot any system or network outage as needed.• Follow, update and create standard operating procedures (SOP) to improve the teams' knowledge management.• Interview candidates applying for new roles in OPC.• Identify and provide training for front-line support to assist in career development.• Provide in person support to internal customers for a variety of IT related software and hardware issues.BASIC QUALIFICATIONS- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 1+ years of IT client, server, and network service delivery experience- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience- 2+ years of supporting and maintaining a corporate network environment experience- 1+ years of working with windows server technologies experience- High school or equivalent diploma ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to provide high speed, low latency, and secure broadband access for United States and global government customers using Kuiper’s satellite network.We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around the world, including defense and national security customers.Are you looking to create value for end users across the public sector by helping to develop sales and deal mechanisms for Kuiper’s global government customers? Do you want to work at a company where you are the owner, where you are encouraged to build, and where you have the autonomy to push boundaries? Do you have a passion for designing scalable, flexible and customer obsessed solutions? Are you ready? Then join Amazon’s Project Kuiper.Do you get excited by aerospace, space exploration, and/or satellites? Do you want to help build solutions at Project Kuiper to transform the space industry? If so, then we would love to talk!The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions in a written context. The ideal candidate will be familiar with the U.S. federal acquisition process in addition to selling services to global government customers. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will design long-term solutions to KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities, while delivering independently (seeking direction when needed).Key job responsibilitiesAs the Deal Desk Manager, KGS you will guide the team to respond to and win several strategic opportunities. You must think big while diving deep, remain flexible to change, build and earn trust with internal and external customers and be passionate about delivering high-quality results.In this role you will:• Design scalable deal frameworks and process to convert opportunities and close deals at high velocity.• Design business terms, guardrails, guidelines, policies, and metrics.• Develop mechanisms to handle specialized deals with exception approvals for non-standard requests.• Provide insights into deal economics and pricing strategies to enable deal negotiations to achieve the best possible outcome for customers and the business.• Own, manage, and drive velocity of term sheets and definitive agreements to streamline the deal cycle.• Be a trusted advisor to Executive leaders at Amazon and Kuiper Government Business Development leadership on Amazon approval policies and deal economics.• Conduct deal review with Finance, Product, Legal, Accounting, Tax, Regulatory, Engineering, and other partner teams to influence and facilitate alignment, approvals, and compliance to deliver business outcomes and customer success.• Hire, develop, and train the deal team on best practices and guidelines to follow for proposals, pricing, approvals, and contracting processes and policies.• Develop deal performance metrics and reporting to conduct deal post-mortem on contract and pricing strategies to identify learnings.• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.BASIC QUALIFICATIONS- 5+ years experience in managing deal strategy, business practices, approvals, or contracting teams for large customers and partners.- Bachelor's degree in business, finance, economics, engineering, or equivalent. ...

The Amazon Transcribe Data Team in Amazon Web Services (AWS) is looking for a forward-looking and collaborative Language Engineer II to join us in developing solutions for natural language data collections. This position is an opportunity to apply your expertise in a challenging but supportive environment. The mission of the Amazon Transcribe Data Team is to engineer the datasets critical to the success of GenAI services for Amazon Transcribe. From chatbots to subtitles to search results and beyond, these products support dozens of languages and impact millions of people every day. We are a group of language engineers, linguists, data scientists, data engineers, and program managers, and we partner closely with science, engineering, and product teams. We are customer obsessed and committed to delivering results with the highest quality and integrity.As a Language Engineer, you will start by diving deep into a high profile project to launch a new product offering. You will consult with stakeholders in science, engineering, and product teams to strategize on data collection and annotation. You will analyze, follow, and improve processes for annotating transcribed conversations, assessing data quality and automating where appropriate.You will then expand your scope by using the principles of data-centric AI to understand the role our data plays with regard to model performance specifically, as well as the larger ML pipelines. You will apply state-of-the-art ML and NLP techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language engineers and scientists to design and implement principled strategies for data optimization.Key job responsibilities- Source, validate, and deliver high-quality language artifacts and linguistic data.- Collaborate with stakeholders to design and oversee data collection and development efforts.- Innovate on data collection methodologies, guidelines, quality metrics to support new requests.- Extend existing data collection and annotation efforts to support feature and language expansion.- Automate repetitive workflows and improve existing processes.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- PhD in Computational Linguistics, Linguistics with a computational component, or an equivalent field; alternatively, MA with 3+ years of experience- Excellent knowledge of semantics, pragmatics, conversation analysis, and/or discourse analysis- Experience owning and executing language data collection projects, including guidelines, labelset and annotation workflow development- Proficiency in Python and other analytics tools such as R to process and analyze language data- Experience in developing and evaluating data annotation and data quality metrics ...

At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and innovative people. If you'd like to help us build The Worldwide Public Sector (WWPS) Sales Organization then this is your chance to make history.The WWPS Global Lead Development (GLD) Team is expanding! Amazon Web Services (AWS), a subsidiary of Amazon.com and a leader in Cloud Computing, is seeking diverse talent to join our team.As a Lead Development Representative (LDR), you will play an important role within the sales organization, qualifying and generating leads, prospecting for new customers, and developing and executing sales campaigns. Working in collaboration with your global peers, marketing, account managers and partners, the successful candidate will: - Understand customer pain points, gather technical requirements and correlate business value to customer needs - Generate interest and provide vision of the portfolio of AWS solutions to potential customers using written reports/documents and verbal presentations- Collaborate with stakeholders and customers in-person out of our Arlington, VA Headquarters and virtually via telephone and teleconferences. This position has an in-office requirement of at least 3 days a week - Understand existing and developing technologies as it relates to cloud computing and update their knowledge about new services by demonstrating that they can learn and be curious - Achieve monthly qualification goals and share them verbally and in written format - Update and maintain customer information within Salesforce.com to include detailed call notes that illustrate a firm understanding of the opportunity with clearly-defined next steps - Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or market - Conduct research to stay informed, learn about existing markets and grow knowledge about new onesThis role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.This position requires that the candidate selected be a US citizen.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 1+ year(s) of relevant Business to Business (B2B) or Business to Government (B2G) IT sales and prospecting experience via outbound campaigns- Advanced written communication skills ...

This position may work out of any of the following office locations: Seattle, WA; Austin, TX Arlington VA.Amazon Vulnerability Management and Remediation (VMR) is looking for a Senior Security Engineer to join our Vulnerability Management Response Team. VMR is responsible for the discovery, assessment, triage, and remediation of vulnerabilities across Amazon. We are data-driven, set big goals, and are always challenging ourselves and each other to identify better solutions and take on new challenges. Our team offers the unique opportunity to work with leading industry security experts and engage across Amazon teams and leadership. As a Lead Security Engineer in VMR Response, you will play a hands-on role in the proactive identification and remediation of security issues at Amazon. You will be part of a global-scale vulnerability response service supporting a diverse technical ecosystem. Your teammates are an international group of security engineers, software developers, and technical program managers dedicated to continuously raising the security bar.Key job responsibilities- You are considered a technical leader on VMR and deliver high quality products, sometimes through others.- You intake, and evaluate vulnerabilities, misconfigurations, and weaknesses, assisting junior engineers.- You craft and deploy security campaigns, assisting junior engineers.- You participate in on-call rotations. - You engage autonomously with product and system owners to help create, build and innovate campaigns, possibly by writing code, scripts, creating detections, etc. - Your work focuses on large, ambiguous security problems in internal and partner-org security services or initiatives. Representing VMR, you bring perspective and provide context for current security best practices and the costs associated with them. You understand that not all security problems are new (or require new tools). You make risk-based trade-offs with larger-scale impact, with strong knowledge of compensating controls. - You fix deficiencies proactively and/or propose large projects, mindful of resources, which may require the work of VMR and other teams related by architecture. - You are able to split work into parallel tasks performed by you and others to accomplish more. - You may design or write code that delivers security automation.- You have significant domain expertise in three or more core CBK areas and secondary specializations, (e.g. infrastructure security, threat intelligence, security operation, endpoint security, or identity management). About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5 years hands-on Security Engineering experience, with at least 3 years in vulnerability management.- 5 years experience building, operating, and maturing large-scale security systems or services, including cloud-based services.- Ability to write code/scripts to create detections- Evaluate and assess detections to ensure proper scope and drive campaign effort- Demonstrated ability to collect, analyze, and use data to drive and influence decision making ...

Amazon is seeking a creative and driven Learning & Talent Development Program Manager with experience in instructional design in a corporate environment consisting of proper content structure and creating efficient and effective adult learning experiences. L&TD Program Managers will support adult learners across the business by translating and transforming process information into instructional content delivered at time of need.In this role, you will be responsible for researching, developing, and measuring training content effectiveness to support Learning & Talent Development initiatives. Utilizing instructional design and performance improvement processes to analyze, design, develop, implement, and evaluate (ADDIE) instructional materials and programs. Lead the collaboration on content, design, and delivery with SMEs, project managers, and others as requested or required to produce sound instructional materials in accordance with solid instructional principles, current research, business objectives, and learning objectives. Demonstrate proficiency in creating learning objectives and activities geared for diverse learners.Prioritize multiple concurrent projects and initiatives through the full instructional design process. This covers end-to-end research, curation of process variances, gap analysis, establishment of curriculum and enrollments within system, integration testing, and launch preparation. You will work with business stakeholders as well as subject matter experts to drive deep insights and go beyond compilation to determine customer content preferences, structure, and taxonomy needs to enable content usage and effective knowledge transfer. You will regularly identify, discuss, and bring forward issues or ideas to stakeholders to ensure programmatic success, while serving as hub for process changes and its effect to training and the learner. Identifying needed learning pathways and developing the required training content in varying modalities.Key job responsibilities• Collaborate with subject matter experts, stakeholders, and business teams to identify goals and outcomes for learning experiences.• Design and develop performance-focused training content.• Develop learning tools, performance support mechanisms, practice activities, scenario-based learning, online tutorials, and other materials to meet identified needs.• Design and develop knowledge and performance assessments to ensure learner understanding.• Design and develop online learning experiences that align with learning outcomes, apply evidence-based learning principles, and inform learner progress and success in online learning environments.• Pursue a deep understanding of learner roles to ensure that learning solutions meet needs.• Maintain knowledge of new developments in learning science, learning design, and learning technologies.• Perform quality checks (alpha/beta testing) to ensure learning experience standards are met.•Perform field research and be very hands-on; work directly with technical development teams, process owners and stakeholders to perform baseline on current content formats and processes.• Conduct editorial reviews of training content and consult with subject matter experts on accuracy and direction.• Use project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations.• Travel may be required up to 25%-50%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

The Global Real Estate and Facilities (GREF) organization is responsible for creating the spaces that inspire Amazonians to make history. GREF provides real estate transactions expertise, business partnering, space and occupancy planning, design and construction, capital investment program management, facility maintenance, and operations across over 60 countries.As a member of the GREF team, a regionally based Mergers & Acquisitions (M&A) Real Estate Integration Manager will be responsible for the management of projects to integrate acquired companies into Amazon’s real estate environment. The M&A Integration Regional Real Estate Manager will be GREF’s main point of contact between GREF Stakeholders, Corporate Development and Amazon cross functional partners for M&A Transactions from due diligence through integration completion. The Mergers & Acquisitions (M&A) Real Estate Integration Manager will be responsible for all real estate within an assigned deal, including real estate outside of region.Key job responsibilitiesKey job responsibilities• Support the goal of accelerating customer, employee, and business value in Amazon's mergers, acquisitions, and divestitures.• Responsible for the real estate scope of assigned M&A projects including due diligence, strategy, planning and integration, including the coordination of workstream partners, IT and Security.• Understand the business goals, anticipated headcount projections and any unique space needs to create real estate strategies support of those goals.• Provide financial estimates and cost planning for acquisition approval, to include in deal approval financials.• Balance confidentiality with GREF stakeholder engagement in project planning• Drive the transition of acquired companies’ real estate operations until fully managed as part of GREF’s real estate portfolio.• Address roadblocks and provide white glove service to ensure optimal customer experience for newly acquired companies• Report on risks, plans and project status to GREF and business leaders• Participate in creating program tools, documentation, and continuous improvement.• Effectively work in a matrix reporting structure and ensure mechanisms for knowledge-sharing across regions and organizations.BASIC QUALIFICATIONS- 5+ year experience in real estate strategy, M&A integration, or project management. - Bachelor’s degree ...

Amazon is building next generation software, hardware, and processes that will run our global network of fulfillment centers that move millions of units of inventory, and ensure customers get what they want when promised.The Business Analytics and Decision Support (BADS) team automates the ingestion and curation of data for analyses, business reviews and operational reporting demands. Our north star is to enable and leverage the power of data to drive informed decision-making and value through analytical and scientifically derived insights and innovative solutions and processes.As a Machine Learning Engineer within our BADS team, you will work closely with science teams to bring research to production. This is a role that combines engineering knowledge (around machine learning, natural language processing, computer vision), technical strength, and product focus. It will be your job to implement novel ML systems, product integrations, and performance optimizations releases into production. While ensuring CI/CD compliance and ensuring best practices in software development and cloud infrastructure are followed (in the realm of scalability, security and availability).Key job responsibilities- Own the development and operationalization of solutions deployed in production.- Work across multiple teams to integrate our solutions with products owned by our partners.- Design model experimentation processes and frameworks in synergy with our scientists.- Help the team grow and cultivate best practices in software development, MLOps, and experimentation.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of experience with the AWS CDK or SDK- 1+ year’s experience and knowledge in MLOps, in deploying, operationalizing, and maintaining scalable AI/ML-solutions in production- Prior experience developing and implementing scalable machine learning solutions with technologies such as AWS SageMaker, EMR, S3, Lambda, Airflow and CI/CD Pipeline ...

We are Amazon’s Finance Operations Services organization (FinOps) and responsible for Amazon’s Accounts Payables (AP) and Receivables (AR) Teams. We ensure on-time, accurate payments, billings and collections on behalf of North American Business Channels. If motivating effective teams, raising the bar by diving deep into data, and driving process improvements are your key attributes, then Amazon’s Finance Operations Accounts Receivable team has the perfect role for you.We are seeking a hands-on-team leader to spearhead an Accounts Receivable team that drives operational excellence and delivers measurable business impact. The ideal candidate will have excellent program management, problem solving and communication skills, and be effective interacting with technical and non-technical stakeholders at all levels. The candidate will work directly with customers and their management tools, processes, and mechanisms, as well as, Amazon internal stakeholders and fulfillment operations to scale our growing business and address outstanding payment and billing questions and issues. This leader will also generate and leverage insights based on Amazon’s unique data and metrics to lead strategic discussions with Financial Operations business teams to support FinOps leaders on making informed decisions. This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy-efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth, including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.Key job responsibilities• Work with cross functional team of accounts receivable (AR) analysts in collaboration with upstream business, operations, and technology teams to integrate scalable end-to-end Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and solutions.• Set and execute business objectives.• Validate, monitor, and deliver on key success metrics, and execute on delivery roadmaps.• Partner with senior leaders to drive strategic initiatives for long-term success• Execute accurate financial reporting and planning, tracking performance, and providing recommendations for corrective actions• Obsess on customer service and train new hires to do the same by establishing the Amazon Day 1 Culture based on our Leadership Principles.• Systemically intake, escalate, and triage vendor payments (payables and billings) contacts and issues and follow-through to resolution, including executive-level communication.• Recognize escalation trends and identify underlying defects and root causes.• Partner with and influence business partners and other teams to resolve defects.• Identify and implement best practices to streamline the P2P and O2C processes.• Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.• Communicate directly with vendors to resolve invoice and billing discrepancies and ensure timely and accurate receivables.• Research P2P and O2C issues to identify and resolve process challenges and defects.• Educate internal and external customers on self-service tools.• Work across worldwide time zones as needed. NOTE: This role requires working from the Arlington, VA Office 5 days per week and is non-negotiable. BASIC QUALIFICATIONS- 5+ years of directly managing and leading a team of 5+ members experience- 5+ years of tax, finance or a related analytical field experience- 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience- 3+ years of Accounts Receivable (AR) experience- 3+ years of applying key financial performance indicators (KPIs) to analyses experience- 3+ years of building financial and operational reports/data sets that inform business decision-making experience- 3+ years of creating process improvements with automation and analysis experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a dynamic, growing business unit within Amazon.com that provides a broad set of infrastructure services including computing power, storage options, networking and databases available on demand. We are the leader in cloud computing and our pioneers are embracing innovation, building the future, and making history! The Infrastructure team provides AWS and Amazon.com with the compute, network and data center capacity that are the foundations of the retail and cloud business.We are seeking a motivated and data-driven Procurement Leader to support the Americas data center delivery space. Manager, Data Center Sourcing and Procurement is responsible for developing clear organizational action plans to drive the most nimble, agile, and resilient supply chains. Enabling to achieve the best availability of vendors to deploy Energy and Water Infrastructure projects, New Product Introductions, and non-standard HV/MV/LV equipment at the lowest total cost of ownership in order to fuel the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal and external engagements across Supply Chain, Engineering and Business organizations diving deep into the technologies and operations both from a delivery and supply chain perspective. You will analyze trends involving the industry suppliers, customers, and technology to develop strategies to secure supply, reduce cost, minimize risk, and utilize emerging opportunities, allowing AWS to meet and exceed its goals. You will be part of the conceptual development of future and existing data center architecture design changes as a supply chain subject matter expert influencing the supply base technological road maps to align with the long-term AWS vision. The candidate should have strong supply chain and procurement skills, analytical and financial acumen, communication capabilities and a hands-on passion to dive-deep into processes used in our data center operations network. Additionally, candidate must have proven skills in managing large-scale supply chain and procurement improvement projects. The ideal candidate thinks long term, drives multiple initiatives, communicates appropriately and influences customers and suppliers at all levels. You will be collaborative, but also work with significant autonomy. To be successful in this role you will be highly analytical; think strategically and globally; exhibit curiosity and learning drive; have a sense of urgency to meet customer timelines, succeed in a fast-paced environment; and have a high level of customer focus and business judgement. It will be critical to embrace and model Amazon’s Leadership Principles and have an entrepreneurial spirit. Key job responsibilities• Lead a team of Senior Procurement professionals to drive supply chain and supplier selection strategy for Energy and Water Infrastructure projects, New Product Introductions, and non-standard HV/MV/LV equipment categories within new Data Center Planning and Delivery space. • Work closely with engineering, operations and delivery teams to identify key supply risks impacting on-time data center delivery and implement proactive mechanisms to mitigate risks. • Sponsor and lead the development of long term supply agreements to mitigate capacity and delivery risks, drive cost savings, enable faster DC delivery, and embodied carbon reduction. • Serve as an escalation point of contact and lead engagement with senior leaders at key suppliers. • Drive innovation and process simplification efforts to enable long term scaling. Requires travel up to 15% of the year.A day in the lifeAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 5+ years of experience managing procurement teams with direct experience in supplier / supply chain management - 7+ years of working cross functionally with procurement experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience and working cross functionally across several teams experience- Bachelor's degree or a Master's degree ...

Work hard, have fun and make history with Amazon Web Services Public Policy. The Manager, External Engagement, AWS Public Policy, will help lead public policy activities with think tanks, trade associations, and other key external partners in Washington, DC.The Manager will be a highly visible position that will create, execute, and manage responses to key public policy issues. Working with the Head of Economic Policy and Regulation for AWS Public Policy and the entire AWS Americas Public Policy team, the Manager will help to drive our external engagement efforts on economic policy and regulatory issues by working with coalitions, trade associations, think tanks, non-profits, and other key external partners. They will build strategies to deepen relationships with these external partners, including representing the company at conferences and meetings.This Manager, External Engagement role will work collaboratively and transparently with different business units to ensure alignment between business priorities and public policy goals. The Manager will assess and communicate external activities back to the business and the public policy team, develop strategies and positions, and manage and coordinate external advocacy efforts, external partner outreach programs, and key initiatives with policymakers and the media. The Manager will also work collaboratively with external partners on policy issues of importance to the company.BASIC QUALIFICATIONS- BS/BA required.- 5+ years of experience is required, including relevant experience with a keen working understanding of public policy, including the mechanics of legislative and administrative policymaking process and procedures, effective lobbying techniques, and collaboration with other companies and trade groups. Candidates will be able to demonstrate their experience through work within government, companies, consultancies, trade associations, or equivalent organizations.- Experience driving public policy initiatives by working with or for groups such as trade associations, think tanks, or non-profits. ...

Job Description:The Associate Development organization at Amazon is seeking a Manager, Program Management to lead the Worldwide Quality Programs team. In this role, you will be accountable for creating a high-performance Quality Organization that delivers a perfect interaction for Amazon's Selling Partners. You will provide strategic direction and guidance to achieve individual and team performance goals, while leading a team of Quality Auditors.The successful candidate for this role will be a fast, clear and independent thinker who is naturally curious about how things work, importance of Quality in any process, is metrics and number savvy, has an analytical mindset and has demonstrated leadership ability. This person will need an ability to see the big picture/whole system and execute on grass root level to improve the overall effectiveness of SPS Quality Audit Programs.Key job responsibilities• Single-threaded leader to define business requirements, program goals, and mechanisms to support the Product Quality Programs (PQP) initiatives for specialized, internal-facing product audits such as Tricorder, LLM, and Tardis across 14 languages and 17 different programs/contact types• Manage the transaction quality auditing framework for conducting product audits, identifying root causes of defects and collaborate with internal partners to address issues • Create closed-loop feedback processes to empower team members to identify improvement opportunities• Advocate for process and system improvements to benefit the Quality organization, stakeholders, and Selling Partners• Lead initiatives to attract, develop, and retain top talent; build career development roadmaps for the site leadership team• Inspire frontline teams to find creative solutions and encourage calculated risk-takingBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements- Experience in leading teams across multiple site locations ...

Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Within SPS, Global Process Management (GPM) strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. GPM focuses on both preventing Selling Partner (Seller, Vendor and Brand Registry) contacts based on knowledge obtained during our support interactions, and for handling those contacts with quality and efficiency. ABOUT THE ROLE: Global Process Owners (GPO) have cross functional responsibilities and will be passionate about the selling partner experience, innovation, and cross-team partnerships to deliver business impact. The position will lead a team of GPOs and the role involves regular interactions with the senior management on status, risks and is a key contributor to weekly Selling Partner (SP) Support mechanisms which aim to provide the perfect SP experience as Amazon launches initiatives or initiates changes, makes improvements across tools, adds new features, or creates/updates policies or programs. The role will own a portfolio of business teams and play an integral role in the defect elimination and change management process and needs to interact and influence stakeholders in Finance, Product/Process Teams, Operations, and Analytics.Key job responsibilities• Interfacing between Amazon business teams and Selling Support Operations to facilitate changes. • Collaborating with operational, training, product, and software development teams to identify, define and specify solutions that create the conditions for Selling Partner and Associate success and satisfaction. • Establish collaborative relationships with business teams to build roadmaps that will identify and reduce contacts (both incoming and productivity efforts) and reduce effort and/or improve SP experience. • Problem-solving, strategic to real-time, requiring extensive use of data collection and analysis, and preparing and executing regular program updates to senior management. • Being a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Selling Partner needs and using data and technology to anticipate and exceed them.BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 7+ years of cross functional project delivery experience- 7+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvements ...

Work hard, have fun and make history with Amazon Public Policy. The Manager, Public Policy, will have the responsibility to help develop and execute government affairs advocacy objectives and political priorities for Amazon on issues related to payments and financial services.The Manager will create and execute a federal government affairs strategy to set the agenda with the legislative branch and other government regulatory agencies as needed. This position also includes effectively educating key agency officials and their staff on financial services and payments priorities. This position will coordinate advocacy work with trade associations, consultants, and financial policy organizations. The Manager will work collaboratively with our payments and financial services business and other internal operations teams to ensure alignment between business priorities and public policy goals. This position will assess and communicate potential government activities back to the business, develop mitigation or enhancement strategies and positions, and help coordinate external advocacy efforts, outreach programs, and key initiatives in concert with business objectives.This position will report to the Senior Manager, Public Policy, and work closely with other public policy team members to execute on goals. BASIC QUALIFICATIONS- BA/BS required - At least 8 years of relevant public policy experience, a keen working understanding of working on financial services issues, and broad government relations strategy experience- An ability and desire to travel is required ...

Since 2006, AWS has changed the way that organizations acquire and use technology by providing a highly-scalable, cost-effective, and flexible technology solutions in the cloud. AWS is growing rapidly around the world with millions of active customers using the platform every month ranging from startups to Fortune 500 corporations.Amazon Web Services (AWS) is the leading provider of cloud computing services, providing IT infrastructure offerings ranging from on-demand compute capacity to storage, content delivery, and database services, to machine learning, Internet of Things, server less technologies, and more. The AWS Communications team is at the forefront of shaping communications around the most advanced technologies on the planet and helping customers and AWS Partner Network (APN) Partners maximize the benefits of cloud computing.To support this rapid growth, AWS is looking for a self-motivated and experienced public relations professional to join its U.S. Public Sector Communications team. The purpose of this role is to drive awareness around the positive work AWS does supporting government, academic, health, nonprofit, and aerospace customers. The right candidate possesses strong media relations and PR experience, is an expert at translating complex technology concepts into concise and well-written narratives, has experience supporting public sector customers, and has a demonstrated ability in working on cross-functional teams.The ideal candidate enjoys diving deep into technology, understanding how it is shaping and redefining the world we live in and engaging business, inside-the-beltway, and technology media. They are motivated by a dynamic, highly creative culture where the challenge of breaking new ground and redefining best practices is welcome. In this role, the candidate will have the ability to work alongside a variety of internal teams and also support AWS customers. The candidate must have excellent writing skills, have experience driving proactive campaigns and have a track record of utilizing good judgement in high pressure situations.This role will be based in Arlington, VA and may require periodic travel.Key job responsibilitiesResponsibilities- Work closely with customers to help them tell their stories about success with AWS and how cloud technology is helping them innovate more and increase mission success- Provide communications counsel to business leaders- Work alongside colleagues around the world to share best practices and execute global campaigns- Work cross-functionally to plan and execute PR campaigns- Develop communications plans to support the development and execution of events and media engagementsBASIC QUALIFICATIONS- 7+ years of recent professional communications or public relations experience- Bachelor's degree- Experience with B2G and B2B work- Experience working with cloud computer, cyber security, and emerging technologies ...