Technical Program Manager, AWS Direct Connect Control Plane

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a Technical Program Manager to join our team. You will engage on technically challenging and interesting problems, and define and deliver on goals which require changes across many different teams and services. You will need a technical background to understand and critique solutions, spot potential problems, and communicate how a problem will be solved at different levels of detail to others. Our team is very data driven so you’ll need to use data and metrics to support your narrative. Amazon Leadership principles guide our great collaborative and innovative culture.

Key job responsibilities
Senior Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with stakeholders in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS.
Work with PMs, SDMs and SDEs to ship software products focused on the needs of our org.
Partner with other leaders and stakeholders to develop organizational objectives, roadmaps, and planning cadence. Proactively manage potential issues to advance strategic initiatives and company goals.
Facilitate and take ownership for the highest impact, most critical, future-facing technology decisions. Drive department-wide consensus for the adoption of broad technology decisions (i.e. modularization, API-first design, deployment strategy). Use these initiatives to inspire engineers and drive business success.


A day in the life
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.