Herndon

Would you enjoy diving deep into operating systems and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you? The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS Regions. Amazon is looking for highly motivated Systems Development Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. 10012A day in the lifeYou’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems.Over the course of a week, this could look like; Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs. Tuesday and Wednesday you executed a highly sensitive time critical change to production. Thursday and Friday you were developing software with your team to remove humans from the loop on problems like you worked on over the previous two days, driving a common source of error out of the system and improving its reliability.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of systems engineering fundamentals (networking, storage, operating systems)- Experience with Linux/Unix- 2+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience ...

The AWS Region Services team is hiring a cleared Systems Development Engineer to support cloud security services for the U.S. Intelligence Community. Our team is tasked with protecting the AWS infrastructure that is used by our National Security customers. Join our mission to help lead, deploy, and support the security systems that raise the security bar for the U.S. Government.The ESS-ADC team supports External Security Services (ESS) in Amazon Dedicated Cloud (ADC) regions. ESS services include GuardDuty, Security Hub, Inspector, Security Lake, Detective, and Macie.As a Systems Development Engineer on our team, you will be instrumental in managing the operational load to scale a massive & always-on distributed system, proactively automating away problems in order to improve the quality of service for our security operations customers.If you thrive in operating complex systems, diagnosing and resolving the hardest corner case operations problems, please apply! Our systems engineers don't just solve problems - we look to engineer services to scale with lots of automation, decreasing effort along the way. We know that the really interesting problems are hiding inside this automation challenge.You'll work side-by-side with our security engineers and service development teams to deploy and maintain the security information and event management (SIEM) platform they use every day. We have a lot of log data to process and we need your help! You'll implement mechanisms to drive our availability metrics up and our latency metrics down. We're need you to "think big" and ensure that we're set up to scale for the future. We need you to Invent and Simplify new operational tools to improve the velocity of our Security Operations service customers.We're not looking for hands or button pressers -- we're looking for motivated individuals who want to scale security systems and change the way the business operates as a result. You need to be open to new challenges and willing to learn new technologies. In addition to using internal Amazon tooling, we are huge advocates for using public AWS services to build our platform, You should always be thinking, "how could this work without me involved" and then working to build those tools to achieve it.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Operate within the team of peer engineers with lots of personal autonomy to solve complex systems engineering problems through innovative approaches.- Provide guidance on system architecture and recommend solutions in alignment with systems engineering best practices.- Calmly and quickly diagnose and fix critical system failures in high pressure situations to reduce Mean Time to Resolve (MTTR).- Engineer Operational Improvements to reduce operational efforts to Keep the Lights On.- Troubleshoot unknown-unknown problems into known-known root causes using your holistic knowledge of systems to break the problem down and isolate the cause(s); then drive them to resolutionA day in the lifeInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- 3+ years of non-internship professional software development experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

The SMAC Range Team is hiring for a Systems Development Engineer to support Simple Storage Service (S3), Glacier, Crypto, and Identity, Directory, and Access Services (IDAS)! You'll design, deploy, monitor, and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads. Engineers on this diverse team enjoy diving deep painful operations and defining scalable and reliable implementations which continually raise the bar for improving the customer experience.Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?Managing trillions of objects in storage, retrieving them in sub-x ms, building software that deploys to tens of thousands of hosts, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. These are just a few of the numbers that give you a sense of the scale of the exciting problems you will find every day working in S3 and Glacier. Amazon S3 powers businesses across the globe that make the lives of consumers better daily and our team is bringing that capability to US Intelligence Agencies. The SMAC Range Team supports S3, Glacier, Crypto, and IDAS. This breadth offers a unique perspective enabling our team to drive cross organization initiatives to remove operational hurdles, optimize software delivery, and remove bottle necks felt by all of AWS. This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities- Identify and solve ambiguous problems streamlining the operations and maintenance of S3, Glacier, Crypto, and IDAS services in our ADC and GovCloud regions.- Design, deploy, monitor, and automate infrastructure, tools and systems to provide a highly-available and resilient platform for our customers' and our team's workloads.- Mentor and share your knowledge of the most effective performance, scalability, architecture, and engineering patterns and methods.- This position involves on-call responsibilities, typically for one week in every six to eight. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will be able to measure your success by its visible impact on the efficiency and effectiveness of government services for our nation.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Current, active US Government Security Clearance of Top Secret or above ...

Are you passionate about leading a high-impact systems development and operations team? If so, join us! This role is responsible for leading a team accountable for the operational performance, customer experience, maintenance, security, and functional parity of Builder Tools in US Amazon Dedicated Cloud (ADC) regions. ADC regions are designed for customers with unique personnel, physical, and information security requirements. The ADC aligned team, Pyxis, supports Builder Tools within the Amazon Software Builder Experience providing the tools and products supporting software development across Amazon. A Systems Development Manager at Amazon understands the larger ADC picture (i.e., customer needs, business opportunities, and problems to be solved), facilitates connections to customers, and guides the team in using the working backwards process to ensure the right solutions are developed and prioritized. This role is tactical and strategic: it is responsible for identifying strategic opportunities that solve tactical problems, and knowing when to invest in one over the other to deliver the greatest impact with the smallest investment. This role is responsible for understanding the overall systems architecture their teams work within, and for fostering effective working relationships with the commercial service teams that own the product(s). This role is responsible for staying connected to the details in order to audit technology decisions, identify risks, and evaluate the solution and operational quality of their engineering teams. They are responsible for putting mechanisms in place to drive operational excellence and ensuring team compliance with policies (e.g., information security, data handling, accessibility, service level agreements). They are responsible for the oncall support in ADC regions, and when an issue or outage occurs, they are responsible for ensuring the COE process is completed in a timely matter and that resultant actions will prevent repeat occurrence. They are responsible for prioritizing, planning, executing, and managing build and development projects in ADC, which include but are not limited to: feature builds, service builds, technology migrations, legacy architecture deprecation, integrations with other AWS services, and new tooling onboarding. This role will also lead development efforts to close functional gaps through architecture changes and improve the builder and customer experience through automation. We place a high emphasis on employee development and making sure there are opportunities for personal growth. You will be part of a management team, where each manager has their own sub teams. The management team as a whole need to work closely together to make sure we are maintaining consistent standards and level of support for all of the services we support. This job role is about being part of a team, even as mangers, and needs people who want to be team players in an environment where they will be supported by their peers. This position requires that the candidate selected is a US Citizen. This position also requires the candidate to obtain or currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilitiesIn this role, you will: · You independently manage a team of cross functional engineers. You are able to assess engineer performance and have experience managing both high and low performers. You take effective action addressing employee concerns. You are able to hire, develop, and promote engineers. · You define the strategic vision for your team, partnering effectively with customers and stakeholders. You establish a roadmap and successfully deliver engineering solutions that execute that vision. · Coordinate operations work with multiple Pyxis service team managers to plan, deploy, and support large scale AWS services and features · Be a point of escalation for operational events, support best practices, and drive operational issues to resolution · Audit and improve system metrics, alarms, and architectures to ensure high availability. · Devise, develop, and champion AWS SE best practices within and between teams · Monitor service trends to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems · Drive operational priorities to improve operational efficiencies and deliver results · You independently make short-term vs. long-term decisions. You define clear goals and objectives. You make crisp decisions about what projects move forward and in what priority order.About the teamWhy AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- 5+ years of Software Development or Systems experience, including hands-on development work and object-oriented design.- 3+ years of proven track record of high-scale hiring and talent management on teams of multiple disciplines/job families.- Systems engineering experience (e.g., virtualization, hardware design, operating system tuning), experience building scalable infrastructure software or distributed systems- Current, active US Government Security Clearance of Top Secret or above ...

Work hard, have fun, and make history at Amazon Web Services! The AWS Infrastructure Capacity Planning Team is searching for a passionate and talented Regional Capacity Planner to drive capacity planning across multiple AWS regions, resulting in a single plan of record for each region. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS. If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.Key job responsibilities• Plan data center capacity for the 0-24-month horizon.• Plan for rack retirements and migrations based on infra needs.• Plan for network requirements per site for order plan and network reserve.• Plan and initiate dedicated spine builds, intercept builds and resize per the recommended planning values.• Intercept builds for emerging customer requirements and communicate changes per established process.• Resolve racks on hold blockers to meet the org goals.• Resolve blocked order blockers to meet the org goals.• Resolve position usability defects to meet the org goals.• Initiate and manage projects to meet power usage targets.• Perform customer impact analysis as needed.• Work with supply chain and service owners to prioritize rack landings in constrained regions. • Prepare and present mitigated views in weekly review meetings.• Deep dive and communicate supply changes (WoW, MoM).• Perform position inventory and build updates as needed.• Work with brick planners and network TPMs on resolving position constraints.A day in the life**Why AWS** Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences* Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance* We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture* Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth* We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.You will play a key role in operational improvement within Amazon Web Services, where we have a history and tradition of innovative technologies and services. Reporting to the Data Center Position Optimization (DCPO) - Position Readiness Manager, you will have the opportunity to join a team that partners across the global AWS Infrastructure organization to shape the future of the AWS profile and tempo to which we deliver.Key job responsibilitiesThe Data Center Position Optimization (DCPO) team is seeking a highly-skilled & driven Technical Infrastructure Program Manager (TIPM) who will help drive the team toward our mission of building durable and reliable data-informed processes within AWS Infrastructure. The ideal candidate has experience managing global data center infrastructure projects/programs; developing, monitoring, and reporting project/program health metrics; leading cross-functional teams; developing and implementing change management plans; training and mentoring performance; and driving data center position readiness improvement. As a TIPM within this team focused on global data center position readiness, you will be responsible for organizing and managing continuous improvement and process initiatives and play a significant role in developing, driving and managing scalable, data-driven processes.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Healthcare & Life Sciences (HCLS) Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. We prefer candidates have real-world experience in the Healthcare & Life Sciences industry. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!Key job responsibilitiesAbout the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to National Security customers.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, VA, this position can also be located in: Arlington, VA.About the teamAbout AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Bachelor’s Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience- Internal enterprise or external customer-facing experience as a technical lead- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.The ISCaP team is looking for an exceptional TIPM (Technical Infrastructure Program Management) to help us build on this mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans. Key job responsibilities- Set up, lead and continuously improve the Supply and Operational Execution (S&OE) meetings with the service teams.- Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.- Develop new analytical models for supply chain solutions.- Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.- Prepare and give detailed data-driven business reviews to senior management, focused on improving forecasting accuracy and associated impacts.- You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals.- Keys to success in this role include exceptional analytics, judgment, and communication skills.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company.The ISCaP team is looking for an exceptional TIPM (Technical Infrastructure Program Management) to help us build on this mission as the volume of products, services, and locations continues to grow. The ideal candidate is one who thrives in ambiguity, is very customer obsessed, focused on operational excellence and is willing to take high degree of ownership for their program vision and execution of ideas. The ability to effectively communicate at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables is essential to this role. Successful candidates will be able to balance think big with realities of delivering on customer promises today. They will also have excellent analytical and creative thinking skills, and the ability to break down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans. Key job responsibilities- Set up, lead and continuously improve the Supply and Operational Execution (S&OE) meetings with the service teams.- Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of supply chain activities.- Develop new analytical models for supply chain solutions.- Execute strategic business objectives while working with key internal stakeholders to improve the supply chain with the latest internal and external information.- Prepare and give detailed data-driven business reviews to senior management, focused on improving forecasting accuracy and associated impacts.- You will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals.- Keys to success in this role include exceptional analytics, judgment, and communication skills.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.We’re seeking an experienced Technical Infrastructure Program Manager in Herndon, VA, Arlington, VA, or Seattle, WA to oversee data center infrastructure expansion projects in support of U.S. Government customers. The Senior Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, they will use judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. At Amazon, along with technical strength, we expect our leaders to interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess 6+ years of experience in tactical project management of highly technical initiatives. Calibrated judgment, negotiation skills, ability to influence without authority, analytical talent and leadership is a must, along with the capacity to thrive and succeed in an entrepreneurial and fast-paced environment. Experience in managing data center infrastructure deployments is a plus. Candidates possessing a Bachelor's degree in architecture/design, mechanical/electrical engineering, software/network engineering, data center infrastructure/operations, and/or construction management, who have transitioned to a program management discipline will have a distinct advantage. The Technical Infrastructure Program Manager will be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus.This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance. If you meet these qualifications, exude passion, and enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you!Key job responsibilitiesTechnical Infrastructure Program Managers lead a matrixed team through influence in the execution of data center capacity projects. They are mindful of cost, schedule, and quality during all aspects of their builds. They look around corners to identify risks early and are quick to take action. They effectively balance ownership and holding partner teams to high standards of responsibility. They stand ready to leverage their technical and project-focused backgrounds to deep dive issues and develop mitigations to minimize impact. They strive to ensure data center capacity is delivered ahead of customer demand.A day in the lifeThere is no typical day in the life of a Technical Infrastructure Program Manager. On one day, they may review demand forecasts for their assigned region to ensure that future builds are triggered on time. They may ensure that design reviews are effectively conducted. They may deep dive a material delivery issue that threatens their project schedule or resolve a technical challenge uncovered through execution. They work both in corporate offices and on the job site depending on the state of their projects.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 6+ year of technical product or program management experience- 4+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs or projects across cross-functional teams- 4+ years of working directly with engineering teams- Bachelor's degree in architecture, electrical/mechanical engineering, civil engineering/construction management, or equivalent professional experience ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We’re seeking an experienced Technical Infrastructure Program Manager in Herndon, VA or Seattle, WA to oversee data center build projects. Technical Infrastructure Program Manager will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and be capable of understanding mechanical/electrical engineering concepts. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS Office, MS Project and MS SharePoint. Experience with Tableau, KanBan, Playbook, SQL and systems integration a plus. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We have an opening for a TIPM who will be responsible for the planning, coordination and execution of data center network projects, and optimization of our existing data centers.The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management.Candidate must be comfortable supporting project delivery teams, networking, infrastructure and regional business development teams. Ability to work cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, and develop workflows that eliminate non-value-add activity, remove blockers, and find creative ways to optimize our existing data centers. Key job responsibilitiesManage the dependencies and the interfaces between projects and negotiate the trade-offs needed.Create, execute and facilitate site level execution plansProvide program progress reporting on a regular basis to senior leadership. Articulating root-cause analysis, and linking to specific improvement areas. Summarize escalation support and critical leadership decisions. Plan data center projects in order to optimize AWS’s infrastructure regions from availability, cost, and risk perspectives.Manage multiple competing projects/programs simultaneously.Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.Develop and implement scalable, data-driven process improvement/automated solutions.Build program mechanisms that monitor and escalate against the health of infrastructure asset migration and retirement plans needed for critical infrastructure projects.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical program management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Help us deliver peace of mind, securing Amazon data centers, offices, and critical sites through the next iteration of our centralized cloud-first physical security solution built for enterprise-scale protection.Our vision is to simplify physical security, anticipate threats, and build a safer world, starting with Amazon. We secure our customer's assets, prioritizing human safety above all else.You’ll independently partner with engineering teams across Amazon Optics to influence roadmap priorities, product feature decisions, and engineering process to build innovative security solutions at massive scale. Our product is multi-dimensional, covering video surveillance, intrusion alarming, and access control. We leverage artificial intelligence to gather insights across these domains and surface events in real-time through our web application. You’ll use your skills of understanding design approaches to spot risks, ask the right technical questions, and ensure appropriate trade-offs are made. You will define program requirements to help engineering teams meet goals. You know how to make trade-offs: time vs. scope vs. cost. You'll utilize the full power and breadth of AWS technologies to develop a product that proactively protect the assets of every single Amazon customer, both internally and externally – not many teams can say that!We are confident you'll love working in our organization, but we'll let the data speak for itself. This year, employee surveys across our six teams show the following: Inclusion: 90% favorable Team Effectiveness: 88% favorable Manager Skills: 85% favorable Leadership Principles: 83% favorable Day 1 Culture: 83% favorable Career Growth: 82% favorableKey job responsibilities- Program/product strategy is defined. Technology solution may not yet be defined. Delivers independently, but will seek direction.- Works across teams. Influences roadmap priorities, product feature decisions, and engineering process. - Advises Managers- Manages difficult and/or cross-functional technology projects/goals. Work is tactical. Defines program requirements and helps engineering teams meet goals. - Manages meetings effectively. Puts the right people in the room. Drives detailed business and technical discussions/alignment. Is clear and concise in verbal and written communication- Understands design approaches (within technical domain). Is able to spot risks, ask the right technical questions to ensure appropriate trade-offs are made.- Improves project and process efficiency. Optimizes cross-team processes to improve efficiency and delivery.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 2+ years of technical product or program management experience- 2+ years of software development experience- 2+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Web Services (AWS) Vulnerability Management team is looking for a passionate, innovative, and motivated Technical Program Manager. At AWS, Security is job zero. Our team is responsible for protecting AWS cloud and implementing and automating security solutions at AWS’ unprecedented scale. We are data-driven, set big goals, and are always challenging ourselves to raise the security bar at AWS.In this role, you will be part of an agile team of technical program managers and security engineers, managing complex security programs that have direct and measurable impact on our customers. Our programs protect the AWS cloud for all customers and preserve our customers’ trust in us. They stretch across all of AWS, giving you the opportunity to interact with product teams, industry specialists, security partners, and organization leaders. Our path is not always simple, so we are selective about who joins us on this journey. – someone who is excited by solving complex security problems while managing ambiguity and fast delivery. Come chart your own path at Amazon.Key job responsibilities* Develop and execute complex project plans with an impact across business units to drive security excellence.* Lead initiatives aimed at identifying and eliminating security risks for AWS and its partner teams* Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment* Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers* Be comfortable working in a dynamic, ever-changing environment while driving teams to complete goals* Demonstrate the ability to break abstract goals into attainable, measurable work items* Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases* Be comfortable with hands-on day-to-day problem-solving, implementing quick and effective action plans to meet short term priorities* Prepare and present business reviews to senior managementA day in the life* Work with Service Teams across AWS to meet vulnerability management requirements* Manage projects that improve vulnerability management across AWS* Dive deep into the vulnerability management space to identify problems and potential solutions* Work with security assurance teams, internal stakeholders and federal agencies on compliance programs* Be customer obsessed so that our internal teams have all the tools and mechanisms to make their vulnerability management experience easy and straightforward.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At AWS, Security is priority zero. As part of the Amazon Web Services (AWS) Security team, we are looking for a technically deep Technical Program Manager who is passionate about owning far-reaching projects to drive continuous improvement across AWS at unparalleled scale. As a part of AWS Security you’ll get to operate in a constantly changing environment and get to work with AWS business and engineering teams on business-critical security projects and programs. We work across AWS to drive strategic security initiatives, design and deliver tooling and automation, and continue to raise the bar on security at AWS. Our team drives programs to enable customers to integrate control implementation and assurance from across all of Amazon.Key job responsibilities* Perform security assessments of AWS services: become an expert in service architectures, threat models, implemented controls, and gaps in controls.* Identify process improvement opportunities and high risk areas.* Work with service owners to develop innovative solutions to complex technical challenges.* Manage the build and deployment of new tooling to streamline and automate security-related initiatives.* Support process improvement and security-related projects in coordination with service teams.* Manage communications to service teams and stakeholders.* Develop a deep understanding of the operational services, processes, and controls in place that support AWS's security posture.A day in the lifeA Technical Program Manager on our team will often find themselves:* Owning and driving large-scale programs* Conversing with our service teams about architecture, security, and compliance* Force multiplying the assessment of our services and features against a control framework* Bar raising our deliverables and mentoring more junior staff* Driving and assisting with projects to improve our team and our businessAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 2+ years of information Security experience with a focus on industry standard compliance frameworks (ISO, NIST, HIPAA, SOC, etc.) ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for a Technical Program Manager to join our team. You will engage on technically challenging and interesting problems, and define and deliver on goals which require changes across many different teams and services. You will need a technical background to understand and critique solutions, spot potential problems, and communicate how a problem will be solved at different levels of detail to others. Our team is very data driven so you’ll need to use data and metrics to support your narrative. Amazon Leadership principles guide our great collaborative and innovative culture. Key job responsibilitiesSenior Technical Program Managers are given ownership and the autonomy to think strategically and make data driven decisions, along with the ability to drive significant impact on the customer experience as well as the business. This role requires working with stakeholders in many different domains including Engineering, Product Management, Supply Chain, and Finance along with high visibility to senior leaders at AWS.Work with PMs, SDMs and SDEs to ship software products focused on the needs of our org.Partner with other leaders and stakeholders to develop organizational objectives, roadmaps, and planning cadence. Proactively manage potential issues to advance strategic initiatives and company goals.Facilitate and take ownership for the highest impact, most critical, future-facing technology decisions. Drive department-wide consensus for the adoption of broad technology decisions (i.e. modularization, API-first design, deployment strategy). Use these initiatives to inspire engineers and drive business success.A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Content Management & Documentation: Manage, maintain, and enhance content management systems, particularly those using reStructuredText (reST) for data center-specific designs and products. Implement document templates and standardization across the entire data center infrastructure product line. Support the document change process and the periodic release of design documentation.- Technical Writing & Dissemination: Prepare and manage comprehensive technical documentation, including user guides, API reference materials, and FAQs. Disseminate this information among engineers, program managers, product managers, and technical account managers.- Data Analysis & Reporting: Work with business stakeholders to build data sets, reports, and dashboards that provide actionable insights. Utilize tools such as Tableau, SQL, AWS Redshift, S3, QuickSight, and Smartsheet to develop and maintain scalable data infrastructure. Leverage and expand current ETL pipelines for KPI development.- Repository & Portal Management: Oversee central git-based repositories for technical documentation, ensuring they are well-organized and secure. Continuously manage and enhance the graphical user interface (GUI) portal (HTML, CSS, JavaScript) to maintain its effectiveness.- Cross-Functional Collaboration: Collaborate with cross-functional teams to gather requirements and ensure the delivery of high-quality, standardized documentation and data center solutions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of experience managing and improving content management systems, preferably leveraging reStructuredText (reST).- 3+ years of experience in developing and optimizing business intelligence dashboards and reports using Tableau, SQL, AWS Redshift, S3, QuickSight, and Smartsheet.- 3+ years of experience in designing and implementing scalable ETL pipelines and data infrastructure to support comprehensive analysis and decision-making. ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of network engineers, supply chain specialists, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Global Network Deployment (GND) organization is looking to hire an experienced Technical Infra Program Manager to join our Intel & Reporting team (I&R) to support GND’s fast growing operations. The GND organization owns the delivery of physical network infrastructure for core data centers and Edge points-of-presence (PoPs) globally through planning, deployment, and process optimization. This role will be responsible for capital management and budgeting for cabling installation in our global data centers. The ideal candidate will excel in cost modeling, CapEx management, and strategic financial planning. You will lead the annual budgeting process, develop and maintain CapEx forecasting models, and drive cost control initiatives across our global operations. This role requires strong analytical skills to identify cost-saving opportunities and provide valuable insights to senior leadership. You will collaborate closely with operational and finance stakeholders, manage funding appropriation requests, and continually refine our metrics and KPIs. The successful candidate will play a crucial role in optimizing our cabling infrastructure investments, balancing operational needs with financial efficiency in a dynamic, global environment.Some travel expected. Key job responsibilities• Lead the annual budgeting process for global data center cabling projects, ensuring comprehensive coverage and alignment with organizational goals• Collaborate closely with operational and finance stakeholders to create, refine, and maintain accurate CapEx forecasting models• Implement robust cost control measures, including conducting monthly reviews of financial and operating metrics, analyzing variances against forecasts, and effectively communicating key drivers to senior management• Drive critical analytical projects that provide valuable insights and inform decision-making at the senior leadership level• Proactively identify cost-saving opportunities and drive initiatives to execute plans for reducing expenses across cabling operations• Enhance and expand metrics decks, incorporating relevant KPIs focused on cost improvement and efficiency identification• Manage funding appropriation requests for cabling projects, ensuring proper justification and alignment with budgetary constraints• Stay abreast of industry trends and best practices in CapEx management, data center cabling, and financial modeling to continuously improve processes and methodologiesAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Intel & Reporting (I&R) team within the Global Network Deployment (GND) org is responsible for the creation and communication of operational and financial metrics to drive efficiencies within the different GND verticals. This is achieved by identifying areas of opportunity, performing deep dive analysis, and providing our customers with tools, dashboards, and reports that influence business direction. BASIC QUALIFICATIONS• 6+ years of advanced proficiency in Excel, including PowerQuery, and SQL skills for data analysis and financial modeling• 6+ years of participating in continuous cost improvement projects to scale and improve cost controllership• 6+ defining and tracking cost performance metrics and leading monthly cost reporting• Bachelor’s degree in Finance, Business, Engineering or related field. ...

Amazon Web Services (AWS) is seeking a Technical Project Manager to join our Data Center Community Central Operations organization. As part of our mission to provide industry-leading cloud computing services, we need talented individuals who can drive improvements in our data center operations through effective project management and cross-functional collaboration. If you have experience leading complex projects and have a passion for technology, we encourage you to apply.What you will own: You will own goals to improve the capacity delivery process within AWS data centers. You will enable seamless migrations of data center hardware. This role will work with our Automation, Planning, Hardware and Service teams to build out better mechanisms and pipelines for catching defects in our ability to support the scaling of new technologies and platforms in our Data Centers. This role will work across multiple tech teams and be expected to improve our existing processes and procedures on how to find, address, and implement change management solutions to issues driving technical debt into our operations organizations.You will lead collaboration with business and technical teams to deliver mechanistic solutions that are highly scalable, secure, and flexible while maintaining a strong customer focus. You will work with stakeholders and multiple business teams to identify, define, and specify solutions supporting the needs of our data centers. You will work with multiple technical teams globally to deliver those solutions. You will be the face and voice for the project teams and ensure all stakeholders are aware of successes, risks and project status. You will tailor your communications to specific audiences and communicate clearly and concisely to both business and technical audiences.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Develop and own plan of record for programs and projects in scope.- Build, integrate, and maintain reporting for areas of responsibility within existing reporting schemes and mechanisms. Where required, implement new reporting.- Build and manage project schedules/plans to support project delivery.- Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones.- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs.- Plan and coordinate events including facilitation and action item management.- Implement or enable virtuous continuous improvement cycles in macro team processes.- Continuously monitor key metrics.- Measure and report effectiveness of new programs and platforms.- Develop, Own, and report on: program goals, performance, efficacy and efficiency to a variety of stakeholders across different technical domains and at varying cadences (weekly / monthly / quarterly) for area of responsibility.- Communicate project issues and status in a concise, accurate, and professional manner.- Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities managing risk by bridging interdepartmental gaps.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience defining program requirements, implementing repeatable processes and using data/metrics to determine improvements driving automation ...