Sr. Enterprise Service Manager, WWPS

As a Senior Enterprise Service Manager (ESM) for AWS focusing on the U.S. National Security (NatSec) market segments, you will have the exciting opportunity to assist the NatSec Sales Team in building, shaping, and executing on their Professional Services (ProServe) capture and proposal strategy. Your responsibilities will include aligning ProServe offerings to critical business and IT outcomes, overseeing and assessing capture and proposal activities specific to AWS ProServe, working with partner managers to drive a holistic partner strategy and providing insight to accelerate rate of execution/adoption of cloud technology. The Senior ESM will develop and maintain a long-term pipeline of cloud-related opportunities and packaged offers across national security accounts and agencies. You will dive deep into customer priorities, needs, and challenges and identify opportunities for AWS ProServe to support their missions and objectives. You will develop and implement go-to-market plans for those opportunities and drive them through the sales cycle. You will identify technologies, services, solutions, and partners that help our customers achieve their missions. You will support the account, capture, and proposal teams as they develop and implement capture strategies, partner strategies, proposal approaches, and technical solutions. You will work closely with and support the AWS NatSec sales teams as they build their long-term pipeline. You will drive pipeline opportunities through the funnel and coordinate with AWS ProServe and Service teams to position them for success.You will create capture and proposal content, coordinate and deliver narratives, case studies, use cases, pilots, proofs of concept, and demonstrations that help customers see the value of AWS technologies as delivered by ProServe. In addition, you will provide government customers with total cost of ownership (TCO), return on investment (ROI), business case analysis, and pricing volumes. You will work with AWS technical teams including service teams, solution architects, and specialized sales to provide detailed technical information and differentiators that can be delivered by ProServe. You will create review schedules and internal documents to present opportunities and investment proposals to leadership teams and other stakeholders.The ideal candidate will possess deep knowledge of the NatSec market space, customers and their missions, priorities, and procurement systems. They will have a combination of experience in strategic planning, business development, sales, and program management. They will have a proven and successful track record of building and managing a large pipeline of opportunities within the NatSec market. They will have a deep industry background that enables them to engage and communicate effectively on a wide range of technical and business discussions with customers, partners, and internal AWS teams. They will have technical understanding and knowledge to support ProServe, Capture, and Sales teams as they work through developing competitive technical solutions. They will have hands-on experience in developing, proposing, and winning large deals and programs. They will have to demonstrate their experience in building successful go to market plans, technical solutioning, partner and teaming strategies, selling through various business models and contract vehicles, and the ability to convey differentiators and value propositions. Understanding of the government contracting environment, policies, regulations, and procedures is important in this role.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. About the teamAbout the TeamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- 7+ years of technical specialist, design and architecture experience, external or internal customer facing, complex and large scale project management experience, as well as consulting, design and implementation of serverless distributed solutions experience- 5+ years of software development with object oriented language experience and database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Sr. Global Mechanical Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS• 5 years of experience in the mechanical engineering design of power delivery systems, cooling plants, air handling equipment, and piping systems in data centers and experienced in modeling in Revit or similar BIM software• 5+ years of experience with supplier negotiation and management associated with construction and project execution, experience with large scale industrial or commercial cooling distribution systems • Ability to read and interpret construction-related drawings for all disciplines including part/assembly drawings with dimensions and tolerances, including knowledge of structural design analysis as well as the shipping, handling, installation and seismic stresses that equipment must tolerate. • Basic knowledge of the minimum equipment safety and performance certifications required for data centers including switchgear and HVAC. ...

Sr. Infrastructure Reliability Engineer, Infrastructure Reliability & Quality

As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: Air Handling Units, LV Generator, MV Transformers, LV SWGR, Breakers, UPS, Chillers etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.The candidate should have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. The individual should be able to drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Candidate should be capable of evaluating not only product design quality/reliability risks, but also have the skills and experiences in assessing electronics manufacture process related quality/reliability issues. Knowledge of statistical techniques and models is required to analyze test as well as field data.At the component level, the individual will drive critical component identification and the associated vendor selection and qualification requirements. The candidate will be expected to use knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics.At the system level, the individual will develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization. The candidate will be expected to be familiar with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics.During sustaining stage, candidate will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. The individual should also be able to drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.The successful candidate should be considered as an expert in the reliability engineering field and have a proven track record of success in not only product reliability leadership, as well as business negotiations and program management. Strong skill-set in problem analysis and solving as well as communication and vendor management are necessary. Candidates should also be able to travel within US and internationally.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field - 10+ years of Reliability Engineering work experience in high reliability industry - 3+ years of experience with failure analysis activities and root cause analysis - 3+ years of experience with accelerated life testing, stress analysis and finite element analysis ...

Sr. Mech Product Engineer, Data Center Eng, Mech Solutions

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Are you interested in developing solutions that have big impact? Are you someone who likes to challenge the status quo and work on developing innovative product solutions? If you are a mechanical engineer and looking for an exciting career in cloud infrastructure, come join a team that constantly seeks ways to build things better & faster for our customers.AWS is looking for a Sr. Mechanical Engineer to become part of a global data center engineering team, responsible for the design and continuous innovation within our rapidly expanding data center footprint. This position can be based out of Seattle, Washington or Herndon, Virginia.Our Senior Mechanical Engineers take full ownership to design resilient, cost effective mechanical systems. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We drive continuous advancements and improvements with our designs, and communicate technical direction to Sr. Management. We seek new ways to enhance the reliability, scalability, and cost effectiveness of our engineering designs. As an engineer at Amazon, you have the ability to drive change and make a substantial impact in the systems our customers rely on.Key Functional Dimensions:• Work in a cross-disciplinary setting with ability to influence and drive others.• Work has deep and far reaching impact on overall product design/solutions• Advises peer engineers and management team.• Deep-dive and perform root cause analysis.• Make technical trade-offs between short-term project goals and long-term business needs.• Develop integrated systems extending the life of data center infrastructure products.• Simplify, optimize and lower costs of data center mechanical and associated sub components.At Amazon, team work is absolutely necessary for us to accomplish our goals. We work within a team and depend on others to accomplish the required work. As a mechanical engineer at Amazon you will be working with other internal groups as well as external groups including manufacturers, vendors, and contractors. Responsibilities:• Collaborate with internal and external ecosystem partners to design and develop new data center product solutions.• Support field engineering and data center operation teams for performing root cause analysis and implementation of corrective actions.• Leverage economy of scale through standardization and modularization of data center products.• Provide technical subject matter expertise to peers, senior management and partner teams.• Develop business justification and narratives to promote new concepts and ideas.• Lead key initiatives for the organization while demonstrating extreme ownership.• Work with global suppliers and manufacturers to specify appropriate mechanical and associated sub components.• Provide product design support to other team members.• Writing functional specifications, design verification plans, and functional test procedures.We LOVE Data so be sure to apply with a detailed resume/CV.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS• Bachelor’s degree or higher in mechanical engineering. Will also accept equivalent domain specific technical experience in lieu of a degree.• 7+ years of experience in data center design and product development/HVAC design/related product development.• Thorough understanding and use of principals, theories and concepts in mechanical engineering. ...

Sr. Mechanical Engineer, Data Center Eng, Mech Solutions

Are you interested in developing solutions that have big impact? Are you someone who likes to challenge the status quo and work on developing innovative product solutions? If you are a piping engineer and looking for an exciting career in cloud infrastructure, come join a team that constantly seeks ways to build things better & faster for our customers.AWS is looking for a Sr. Piping Engineer to become part of a global data center engineering team, responsible for the design and continuous innovation within our rapidly expanding data center footprint. This position can be based out of Seattle, Washington or Herndon, Virginia.Our Senior Piping Engineers is responsible for performing analysis related to piping and piping supports in order to show code and regulatory compliance and will have strong interfaces with the Product Design, Civil Structural Design, Field and Operation teams. As engineers at Amazon, we are responsible for achieving a world class uptime for our customers. We drive continuous advancements and improvements with our designs, and communicate technical direction to Sr. Management. We seek new ways to enhance the reliability, scalability, and cost effectiveness of our engineering designs. As an engineer at Amazon, you have the ability to drive change and make a substantial impact in the systems our customers rely on.Key Functional Dimensions:• Work in a cross-disciplinary setting with ability to influence and drive others.• Work has deep and far-reaching impact on overall product design/solutions• Advises peer engineers and management team.• Deep-dive and perform root cause analysis.• Make technical trade-offs between short-term project goals and long-term business needs.• Develop integrated systems extending the life of data center infrastructure products.• Simplify, optimize and lower costs of data center mechanical and associated sub components.At Amazon, team work is absolutely necessary for us to accomplish our goals. We work within a team and depend on others to accomplish the required work. As a piping engineer at Amazon you will be working with other internal groups as well as external groups including manufacturers, vendors, and contractors. Key job responsibilitiesResponsibilities:• Define and analyze piping and pipe supports to meet industry standards and regulatory requirements.• Collaborate with internal and external ecosystem partners to design and develop new data center product solutions.• Support field engineering and data center operation teams for performing root cause analysis and implementation of corrective actions.• Leverage economy of scale through standardization and modularization of data center products.• Maintain and develop technical design procedures associated with piping and pipe support analysis activities.• Provide technical subject matter expertise to peers, senior management and partner teams.• Develop business justification and narratives to promote new concepts and ideas.• Lead key initiatives for the organization while demonstrating extreme ownership.• Work with global suppliers and manufacturers to specify appropriate mechanical and associated sub components.• Provide product design support to other team members.• Writing functional specifications, design verification plans, and functional test procedures.BASIC QUALIFICATIONS· Bachelor’s degree or higher in mechanical engineering. Will also accept equivalent domain specific technical experience in lieu of a degree.· 7+ years of experience in working in heavy industrial environments. Proven experience in collaborating with construction and plant personnel. ...

Sr. Network Development Engineer, US ADC Network Engineering

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? As part of the Amazon Dedicated Cloud (ADC) Network Operations, you’ll play a key role in driving the stability and sustainability of next-generation IP networks that support the U.S. Intelligence Community. From the top of rack to the network core and everything in between, you’ll work with best-in-class Network Engineers to deliver simple, sustainable and repeatable solutions and processes and drive complex issues to resolution. Using your experience with network and Unix systems engineering, you’ll be able to fully own and transform networking projects relating to deployment, implementation, scaling, and/or optimization. As a Sr. Network Development Engineer, you’ll partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Physical and Other Requirements: - Must be willing to support an off-hours operations escalation pager rotation. - Experience dealing with customers during problem resolution and operating efficiently under pressure. - The ability to sit in front of computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. - Travel to data center/network sites and Amazon/customer offices as needed. This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of major internet routing protocols experience- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 5+ years of working in a Linux/Unix environment experience- Associate's degree, or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or SSCP (Systems Security Certified Practitioner) ...

Sr. Product Manager - Technical, AWS Direct Connect, Network Platform, AWS Networking / Direct Connect

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Network Services has a vision to provide the network for the world’s workloads. We have made deep investments over the years to ensure that AWS has the networking capabilities required to run any workload in the cloud with availability, global coverage, and manageability. By joining the Network Services team, you will be a part of supplying the best and most consistent high performance for the broadest set of feature-rich applications. You will be at the forefront of delivering customer applications and content securely anywhere in the world.AWS Network Services is looking for an experienced leader in our AWS Direct Connect organization to help us define product strategy and accelerate adoption of our services in the cloud. We are looking for a leader with strong technical and communication skills to drive product management across AWS Direct Connect’s offerings. As a Senior Product Manager - Technical (PMT) you will be responsible for managing the lifecycle of a product and be the voice of that product’s customer. You will own the roadmap, reporting and manage the business needs of the product. With AWS Network Services, you will be able to see and feel the impact of your work on your customers.We’re looking for a PMT-ES that’s passionate about solving customer problems and has demonstrated success in turning ambiguous customer needs into successful products. Candidates will be comfortable working closely with and across agile teams. This is a high visibility, high impact role that will interact with all levels of AWS leadership. The right person is naturally customer centric and thrives in a fast-paced environment that requires strong technical and business judgment and solid communication skills. This role is for someone with a proven ability to execute both strategically and tactically.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us.Mentorship and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilitiesIn this role you will bring deep technical and software expertise as well as keen business acumen and judgement. You'll need to rely on your ability to define vision for ground-breaking products and a desire to make industry-wide impact. The environment we work in is dynamic, so you will need to apply a sense of urgency to rapidly deliver services that have broad business impact. You’ll also:• Define product features and releases.• Work directly with engineering to build exceptional products.• Lead development of long-term product and business strategy & goals with AWS leadership.• Understand the business context to decisions made within and across groups• Work closely with a globally distributed user-base to map user stories. As a Senior Product Manager - Technical (PMT) you will be responsible for managing the lifecycle of a product and be the voice of that product's customer• Work closely with the software development teams as they execute product vision and dive into the distributed architecture to help develop real solutions.About the teamThe AWS Direct Connect (DX) team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help reduce network costs, increase bandwidth throughput, increase security, and provide a more consistent network experience than internet-based connections. AWS Direct Connect is currently available in more than 130+ locations, which span nearly 84 cities in 42 different countriesAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of technical product management with internet business experience- 5+ years of working as a Technical Product Manager experience- 3+ years of technical (software development, network development, IT, other related) experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...

Sr. Project Design Elec Eng, Fleet Remediation Engineering

As an Amazon Fleet Remediation Project Design Electrical Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:• Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.• Prepare/review short circuit coordination studies and maintain the software models to match as-built site conditions.• Perform design and equipment submittal review for Data Centers in your region.• Interface with internal and external data center design engineering team, server hardware team, environmental health and safety team, field engineering, and controls engineering to promote standards that maintain consistency and reliability in services delivered.• Work on concurrent projects, sometimes in multiple geographical regions.• Act as a technical subject matter expert for your given discipline during new remediation projects.• Support construction, commissioning, operations, and turnover.Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Electrical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:• Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty• Are detail and data oriented with familiarity with design/construction processes• Have experience managing engineering projects and engineering consultants.• Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)• Manage design and as built drawings and documents• Prepare and present progress reports to all relevant stakeholders• Be inclined to get into the field to see things up closeKey job responsibilitiesEach day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.We have an immediate opening for a Fleet Remediation Project Design Electrical Engineer in the IAD Cluster. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• Bachelor’s Degree in Electrical Engineering or equivalent experience.• 6+ cumulative years of design experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer)• Experience with data center builds, network engineering, systems engineering will be vital ...

Sr. Security Systems Engineer, DC Security Solutions Engineering

Data Center Engineering (DCE)- Security Solutions Engineering team is looking for a highly talented and motivated Sr. Security Systems Engineer. In this role, you are responsible for designing, configuring, and troubleshooting networked security systems, including IP surveillance cameras, access control systems, intrusion detection systems, and all other security facing systems as needed. This role requires a blend of technical network expertise with a deep understanding of physical security technology and industry standards. Scope of work includes complex integrations of security systems involving multiple teams inside and outside the organization. Security Systems engineer will lead the security video monitoring technology in our data centers and will manage the effort to convert the business requirements document to a systems specification for the cameras and video monitoring solutions we deploy in our data centers. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Key job responsibilities* Lead the design and implementation of network layouts, specifically for physical security systems, ensuring optimal performance and reliability. * Demonstrate the technical leadership and work closely with electrical engineers, network engineers and physical security engineers to configure and maintain network devices and software related to security systems, including IP cameras, NVRs, access control systems, and peripheral security devices and services. * Lead integration of security devices into existing networks while maintaining network security protocols. * Support ingestion of new Security IoT devices into the AWS DCE Security Solutions lab for evaluation, testing, and deployment by collaborating with other internal teams such as but not limited to DC Security, Amazon Optics, and AWS SOC. * Conduct regular system audits to ensure functionality and update system documentation as necessary. * Provide technical support and troubleshooting assistance for network-related issues in security setups.* Stay updated with the latest industry trends and technologies in both networking and physical security systems.* Lead the effort to develop standard operating procedures and as well lead the training effort for the data center technicians on new hardware or software integration related to cameras and video monitoring systems. * Participate in the system engineering and design reviews in other security solutions and guide the electrical and mechanical engineers during supplier collaboration and concept engineering. * Manage projects from concept through deployment, including working with vendors and contractors.A day in the lifeYou collaborate with your team to deliver projects. You identify and communicate issues associated with the design, development, and modification of data center technologies and their implementation. You seek to learn the business context and the technologies that make up our global infrastructure architecture. You work effectively with peer engineers and internal partners to understand their needs and identify any opportunities/problems arising from technical decisions. You invent, refine, and develop solutions to ensure they are meeting business needs and team goals. You are a passionate advocate for your customer.About the teamThe Security Solutions team provides engineering expertise and design support for security devices and solutions in data centers globally. We own and support security products throughout their lifecycle. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center Security and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.BASIC QUALIFICATIONS* Bachelor’s degree in Electrical or Computer Engineering, Engineering Technology, or other related engineering degree.* 5-10 years of experience in Electrical/mechanical systems, security systems design, development, implementation in an industrial, logistics, production, or manufacturing environment.* 5-10 years of experience directly managing and responsible for multiple large projects. * 3-5 years of experience directly related to data center or critical equipment design.* 3-5 years of demonstrated experience on technical documentation development (Product Design Requirements and Specifications, Electrical Schematics and SW/FW Diagrams).* 3-5 years of experience with network devices, cameras, and IoT devices system design . ...

Sr. Systems Development Engineer (DevOps), AWS Managed Operations (MO)

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Would you enjoy diving deep into operating and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you? The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. Managed Operations (MO) is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. Amazon is looking for highly motivated Senior Systems Development Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.10012Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems.You’ll also:- Solve challenging technical problems, often ones not solved before, at every layer of the stack. A day in the lifeYou’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems. An example week could look like: Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs. Tuesday you realized there’s actually a common thread to those bug fixes yesterday, and designed a solution to that class of problem, seeking feedback from your team. On Wednesday you investigated a Service Level Objective (SLO) that recently became less than useful. You dove deep, talked with the partner team, and found out the thresholds no-longer makes sense, so you updated their infrastructure as code (IaC) to fix it. Then on Thursday and Friday you were developing software with your team on a system you designed which safely replaces the fleets in your team’s care with a more optimal hardware type, increasing the performance whilst decreasing its carbon emissions.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of deploying and operating in a Linux/Unix environment experience- 5+ years of systems development in an IT or data center environment experience- 3+ years of systems design, software development, operations, automation, and process improvement experience- 3+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production ...

Sr. Technical Account Manager

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS National Security we’re looking for a Sr. Technical Account Manager to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.As a Senior Technical Account Manager, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The Sr. Technical Account Manager is the centerpiece of value to our National Security customers. If you wish to be at the forefront of innovation, come join us!Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, VA, this position can also be located in: Arlington, VA.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of design/implementation/operations/consulting with distributed applications experience- 5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment- Internal enterprise or external customer-facing experience as a technical lead- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Sr. Technical Account Manager, Department of Defense

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Department of Defense we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Department of Defense customers. If you wish to be at the forefront of innovation, come join us!Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, VA, this position can also be located in: Arlington, VA.BASIC QUALIFICATIONS- 5+ years of design/implementation/operations/consulting with distributed applications experience- 5+ years of technical engineering experience- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- Internal enterprise or external customer-facing experience as a technical lead- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Sr. Technical Account Manager, National Security

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Department of Defense we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Department of Defense customers. If you wish to be at the forefront of innovation, come join us!Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.*While this role is posted in Herndon, VA, this position can also be located in: Arlington, VA.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the teamThe Americas Public Sector (AMER-PS) Enterprise Support team is comprised of Enterprise Account Engineers (EAEs) and Enterprise Support Managers (ESMs) who hail from various Public Sector backgrounds. We seek a diverse talent pool with different technical backgrounds, perspectives and experiences to shepherd our Enterprise Support customers through their cloud journey. Public Sector entities often operate differently than Commercial/private sector in the ways they procure, adopt, accredit, and deploy technology. Our emphasis on serving these customers and their specific needs allows tailoring the Enterprise Support product to best suit them. BASIC QUALIFICATIONS- 5+ years of design/implementation/operations/consulting with distributed applications experience- 5+ years of technical engineering experience- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)- Internal enterprise or external customer-facing experience as a technical lead- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Sr. Technical Program Manager

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.The Amazon Web Services (AWS) Training and Certification Team is looking for Sr. Technical Program Manager who wants to be a part of building exciting and new services on AWS. Customers are rapidly adopting Amazon Web Services (AWS) as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. AWS is developing highly technical learning solutions with extensive hands-on labs that get customers deep into AWS technologies. You’ll get to teach and have some fun at the same time! The qualified candidate will have excellent writing skills and technical knowledge of AWS domains. Above all, you will have a passion for learning.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, DCC Communities

Amazon Web Services (AWS) is seeking an experienced Sr. Technical Program Manager to manage data center infrastructure goals and programs, as well as manage intra-organizational customer relationships. AWS is a subsidiary of Amazon.com and a leader in Cloud Computing; this is a unique opportunity to play a key role in an exciting, industry-leading technology business.As a Sr. Technical Program Manager (TPM) in the Central Operations Repair team in the Data Center Community (DCC), your responsibilities will focus on managing data center infrastructure service goals and may also span multiple subject areas within the data center operations space. Business-impacting projects you would be responsible for will enhance data center efficiency through automation and enhanced repair processes. The projects require timely execution with the highest degrees of safety, security, performance, availability and reliability. Our ideal candidate is a highly motivated, extremely organized individual with experience in creating methodology and building value at a global scale. The role requires the ability to quickly assimilate knowledge spanning numerous technology subjects and apply this to data center projects, products and operations.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Ownership of highly visible, complex, cross-functional projects, including product definition, roadmap planning, resource planning and project execution of data center projects related to AWS network services.- Accountability for the overall strategy as well as driving teams inside and outside of the organization to deliver. - Building and maintaining relationships with key owners and stakeholders across teams and organizations.- Hosting meetings to assemble the right people to achieve the program goals.- Writing crisp and clear narratives and program status reports, with the ability to communicate across different levels in the organization.- Being data-driven and using best data to determine program impact ad benefits to customers.A day in the lifeThe Sr. TPM translates business needs into data center operational programs and initiatives in order to meet the service capacity goals across data centers wordwide. They manage infrastructure projects that enable and optimize hardware repairs and remediations through engagements with (and not limited to): Network teams, Data Center Operations (DCO), development teams, supply chain, and finance. About the teamWith DCO (Data Center Operations) as our key customer, the Central Ops Repair team is focused on reduction of operational costs and enablement of safe, secure, and efficient hardware repairs in commercial data centers worldwide.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 5+ years of analytical, quantitative, communication, and presentations experience- Experience building and evaluating system-level technical design- Bachelor’s Degree in computer science, engineering, or a related discipline or equivalent industry experience ...

Sr. TIPM, Data Center Network Build, BaND

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The AWS Brick and Network Deployment (BaND) team is searching for a passionate and talented technical program manager to drive Data Center and Network Capacity planning in IAD. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the AWS Organization to effectively plan and deliver data center capacity.Key job responsibilities- Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.- Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.- Provide program progress reporting on a regular basis.- End to end responsibility for the program’s execution and success.- Manage multiple competing projects/programs simultaneously.- Develop and implement scalable, data-driven process improvement/automated solutions.- Keep the customer experience as the primary focus.- Meets/exceeds Amazon’s leadership principles requirements for this roleAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. The Brick and Network Deployment (BaND) team ensures data center network and port capacity is available for incoming customer racks (demand). Customer racks (also known as server racks) need this capacity (networking racks) to gain access to the AWS network to provide service capacity for AWS customers. TIPMs are responsible for coordinating with the Build’s Infra TIPMs, IDND, Optical NW team, and Supply Chain to ensure datacenter capacity in time.BASIC QUALIFICATIONS- 5+ years of technical infrastructure management experience with varying scenarios of infrastructure builds- Bachelor's Degree or equivalent work experience in Engineering or Computer Science, Data Analytics, or equivalent technical Degree ...

Sr. TPM US Federal Solutions Architecture, US Federal Solutions Architecture

Amazon Web Services (AWS) Worldwide Public Sector Tech team is looking for a passionate, mission driven, customer focused, and innovative Senior Technical Program Manager (TPM) for the U.S. Federal, Solutions Architecture organization. You will work with cross functional teams to execute technical projects and programs that drive growth. You will identify and support the execution of new opportunities for transformational growth, developing levers, capabilities and programs to capture growth. You will work alongside Strategy, Business Development, Solution Architect, Federal Partners, ProServe, AWS Service Teams and other builders to develop mechanisms and levers that ensure our solutions deliver on customer’s missions. You will serve as the liaison between technical teams and business teams while being the voice of the customer. You will have meaningful visibility and impact in the growth of the US Federal business.This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.Key job responsibilitiesYour responsibilities include managing large, complex technology and business initiatives, delivering solutions, developing mechanisms and delivering results while working across multiple teams in and/or across organizations. As part of your project and program ownership, you will dive deep to understand the larger business context (including customer and industry trends, business insights, strategy, business initiatives and customer mission outcomes) and you will deeply understand the technical requirements of solutions being built. You will work across teams to help increase adoption of the mechanisms and improve based on inspections and feedback.A day in the lifeYou will be instrumental in designing programs and project plans, define measures of success, using agile/scrum methodology to prioritize and deliver results, and problem solve where required to ensure results are delivered at the quality and timelines required. To meet timelines and minimize disruption to builder teams, you will manage the overall schedule, proactively mitigate risks, and keep the scope of solution efforts under control.You will accelerate progress by driving crisp and timely decisions, technical trade-offs, clearing blockers (e.g., “Path to green”), escalating appropriately.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of technical program management working directly with software engineering teams experience- 5+ years of working directly with engineering teams experience- Bachelor's degree in engineering, computer science or equivalent- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of software development experience- Current, active US Government Security Clearance of Top Secret or above. ...

Strategic Planning Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! We are looking for a results-oriented individual to support ISCaP planning and sourcing requirements for mission critical part supply chain for AWS data centers. You will work across the team and its customers to align on a short and long-range supply plan. You will contribute to our Global Spare Planning function to understand the needs of our data centers across our network and manage the inventory across different nodes of our supply chain. If you love being at the forefront of industry growth and development, developing and executing processes in a highly ambiguous environment, identifying information gaps and collaboration needs, and driving business strategy, then this is the spot for you. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of the business. Primary Responsibilities · Monitor and Review historical usage trends, research demand drivers, utilize forecast data ad statistical forecast models, analyze auto generated forecast output, and evaluate forecast results · Interact with data center operations, hardware engineering, business service owners, supply chain teams, logistics operations, and other multi-functional stake holders to understand business needs and demand drivers. · Develop and communicate comprehensive spare parts inventory strategies and processes in alignment with multiple channels, department plans, key inventory targets, and business goals. · Create and execute strategies for the implementation of replenishment and inventory achieve key business outcomes while proactively identifying improvements. · Leverage reports and analytics to make recommendations in line with business strategy and goals. · Review buying multiples, minimums, replenished forecasts, lead-times, and vendor performance to optimize inventory performance. · Partner and collaborate with business partners, suppliers, and operations proactively for the collaborative forecasting process to drive inventory optimization, part availability and cost productivity. · Develop Strategies and mechanisms to monitor, reduce, and control inventory excess across regions and categories A successfull candidate will need to: · Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives. · Embody a true pioneering spirit, willing to “get hands dirty” in a start-up environment while simultaneously developing processes, automation, and delivering results · Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management · High attention to detail and proven ability to manage multiple, competing priorities simultaneously · Keen on developing and training people to improve skills and capabilities for sustainable and continuous improvement If you are an experienced professional with a passion for technology, driving change and impact at a Global scale, you might be a fit for the Amazon Web Services (AWS) infrastructure supply chain and procurement team. Come armed with your knowledge for a position where you will own, build, and run spare parts supply chain and engage with multiple stakeholders to drive plans and execution to satisfy the demanding needs of a high growth industry, impacting markets worldwide.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 6+ years of experience managing supply and inventory planning - BA/BS degree in Engineering, Finance, Business or Mathematics - 8+ years of relevant work experience in demand planning, supply planning, supply chain planning, and/or inventory planning - 3+ years of experience in end-to-end supply chain planning and/or management ...

Strategic Supply and Inventory Planning Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for a results-oriented individual to support ISCaP planning and sourcing requirements for mission critical part supply chain for AWS data centers. You will work across the team and its customers to align on a short and long-range supply plan. You will contribute to our Global Spare Planning function to understand the needs of our data centers across our network and manage the inventory across different nodes of our supply chain. If you love being at the forefront of industry growth and development, developing and executing processes in a highly ambiguous environment, identifying information gaps and collaboration needs, and driving business strategy, then this is the spot for you. This is a high impact role offering an opportunity to drive and influence business-critical decisions impacting the long-term future of the business. As a contributor on the team, the successful candidate will embody the following:- Communicate ideas concisely to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives.- Embody a true pioneering spirit, willing to “get your hands dirty” in a start-up environment while simultaneously developing processes, automation, and delivering results- Clearly define data requirements and metrics, working with teams to implement the entire data flow from capture to presentation and management- High attention to detail and proven ability to manage multiple, competing priorities simultaneously If you are an experienced professional with a passion for technology, driving change and impact at a Global scale, you might be a fit for the Amazon Web Services (AWS) infrastructure supply chain and procurement team. Come armed with your knowledge for a position where you will own, build, and run spare parts supply chain and engage with multiple stakeholders to drive plans and execution to satisfy the demanding needs of a high growth industry, impacting markets worldwide.Key job responsibilitiesPrimary Responsibilities - Monitor and Review historical usage trends, research demand drivers, utilize forecast data ad statistical forecast models, analyze auto generated forecast output, and evaluate forecast results- Interact with data center operations, hardware engineering, business service owners, supply chain teams, logistics operations, and other multi-functional stake holders to understand business needs and demand drivers.- Develop and communicate comprehensive spare parts inventory strategies and processes in alignment with multiple channels, department plans, key inventory targets, and business goals.- Create and execute inventory strategies to achieve key business outcomes while proactively identifying improvements.- Leverage reports and analytics to make recommendations in line with business strategy and goals.- Review buying multiples, minimums, replenished forecasts, lead-times, and vendor performance to optimize inventory performance.- Collaborate with business partners, suppliers, and operations proactively for the collaborative forecasting process to drive inventory optimization, part availability and cost productivity.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of experience leading and managing supply and inventory planning- 3+ years of relevant work experience in demand planning, supply planning, supply chain planning, and/or inventory planning- 3+ years of experience with advanced Excel features (such as V-lookups & pivot tables) ...

System Development Engineer II (DevOps), AWS Managed Operations (MO)

Would you enjoy diving deep into, operating, and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.Amazon is looking for highly motivated Systems Development Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.10012A day in the lifeYou’ll roughly spend 50% of your time operating production systems and 50% making long-term improvements to the reliability, availability, and performance of those software systems.Over the course of a week, this could look like; Monday morning you root caused why some deployments recently failed, and in the afternoon, you made fixes for those bugs. Tuesday and Wednesday you executed a highly sensitive time critical change to production. Thursday and Friday you were developing software with your team to remove humans from the loop on problems like you worked on over the previous two days, driving a common source of error out of the system and improving its reliability.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience- 2+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience in automating, deploying, and supporting large-scale infrastructure- Experience with Linux/Unix ...