Senior Manager, Product - Tech, AFT Outbound & Flow

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.

Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.

Outbound Flow is seeking a leader of Product Management who will own and contribute to the vision and strategy of all Flow products. In this role, You will work on identifying opportunities to make our FC operations more efficient, and drive design and development of software features to address these opportunities. You will drive the design and buildout of features to detect and remediate Fulfillment center (FC) operations impacting issues using advanced detection capabilities leveraging AI/ML and potentially Large Language Model (LLM). These features will improve Availability, Performance and Quality of OEE (Overall Equipment Effectiveness) at FCs and will reduce the operational impact due to Material Handling Equipment (MHE) changes, mechanical failures, incorrect configuration changes and issues due to software changes.

Key job responsibilities
* Leading and continuously growing a team of expert product managers.
* Setting a holistic vision for your products and technologies in development — or haven't been invented yet.
* Managing relationships and reporting with leadership across AFT and our customers / stakeholders globally.
* Driving strategy and planning for expansion and year-over-year investments across initiatives.
* Developing strong relationships with internal partner teams especially with Science and Engineering Teams to ensure products exceeds customer expectation.
* Establishing priorities across multiple workstreams and initiatives.
* Finding creative ways to unblock challenges that arise and deciding when to escalate.
* Writing high quality documents for business/product reviews.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
 
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Outbound Flow
AFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.