Principal Applied Scientist, Fulfillment Technologies and Robotics

Do you want to be part of a team that's revolutionizing Amazon's fulfillment and packaging technology? Can you commit to optimizing systems that process tens-of-millions of customer packages daily with the lowest cost to serve and a defect-free customer experience? Do you have a passion for solving complex science challenges and building a sustainable e-commerce experience?Your statistical and machine learning skills can help make that a reality on the Mechatronics and Sustainable Packaging team. We are seeking a Principal Applied Scientist who will join a team of experts in the field of Statistics, Operational Research, Machine Learning (ML), Computer Vision and Generative AI to work together to break new ground in the world of automated packaging solutions. You'll work in a collaborative environment where you can pursue ambitious research with many peta-bytes of data, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the packaging experience of Amazon customers in the fulfillment technology space. If you are interested in robotics, computer vision, machine learning, statistics, big data, and building scalable solutions, this role is for you.The successful candidate will have a PhD in Computer Science, Statistics, or Engineering with a strong focus on data analysis, machine learning, generative AI or a related field, and 10+ years of practical experience solving complex problems in computer vision, anomaly detection, robotics. or multi-modal classification systems. Manufacturing, packaging and/or logistic experience is a plus, but not a requirementKey job responsibilities- Advance exploratory research projects in machine learning, statistics and related fields to create defect-free packaging customer experiences- Analyze large amounts of Amazon shipments to discover patterns, find opportunities, and develop highly innovative, scalable algorithms to seize these opportunities- Validate new or improved models via statistically relevant experiments across millions of customers- Work closely with software engineering teams to build scalable prototypes for testing, and integrate successful models and algorithms in production systems at very large scaleBASIC QUALIFICATIONS-Ph.D. degree in Computer Science, Statistics, Machine Learning, or a related field with publications in refereed academic conferences and journals-10+ years of experience of solving difficult machine learning, optimization, or statistical business problems-Experience programming in Python, Java, C++ or a related language-Proven track in leading, mentoring, and growing teams of scientists -Demonstrated ability to serve as a technical lead -Excellent writing skills for presenting business cases and scientific models with rigorous analyses that support results/conclusions to influence important decisions. -Strong fundamentals in problem solving, algorithm design and complexity analysis ...

Principal Applied Scientist, Optimal Inventory Health

Amazon's Optimal Inventory Health (OIH) org in Supply Chain Optimization (SCOT) group is looking for a Principal Applied Scientist to optimize one of the most complex eCommerce systems in the world. The Optimal Inventory Health (OIH) drives long-term cash flow (LTFCF) growth by determining optimal inventory dispositions under uncertainties in demand, pricing, and supply across Amazon’s 21 marketplaces global network. OIH is in the unique position within SCOT to drive the joint optimization across supply chain and marketing across the levers of Markdowns, Removals, Outlet, Deals, Sponsored Ads, and Paid Search etc. Our systems delivers hundreds of million dollar saving to Amazon each year. The Principal Applied Scientist will lead the science vision and implementation to optimize across inventory disposition channels and deliver best experience to Amazon customers through those levers. We are investing and building the next generation inventory disposition decision models based on cutting-edge technologies like Reinforcement learning, Causal inference, Deep Learning Prediction etc. Academic and/or practical background in Machine Learning and Operations Research are particularly relevant for this position. Experience in model-based engineering and/or multidisciplinary analysis & optimization is also a plus. This position requires drive and self-motivation, superior analytical thinking, data-driven disposition, application of technical knowledge to a business context, effective collaboration with fellow scientists, software development engineers, and product managers, effective communication of technical designs to technical and non-technical audiences, and close partnership with many stakeholders from operations, finance, IT, and business leadership.Key job responsibilities- Seek to understand in depth the end to end value chain of eCommerce across supply chain and marketing and identify areas of opportunities to grow our business using science solutions.- Lead science strategy and roadmap in OIH space- Drive alignment across organizations to achieve business goals- Lead/guide scientists and engineers across teams to develop, test, launch and improve of science models designed to optimize inventory value and customer experience.- Be responsible for communicating our innovations to the broader internal & external scientific community and business leadership.- Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML.A day in the life- You will engage with distinguished scientists and Senior Principal scientists across organizations to shape the vision of the eCommerce decision systems across supply chain and marketing. - You will collaborate with talented product managers and software engineers to build the end to end systems. - You will work with stakeholders across retail, supply chain, finance etc. to understand the business operation process and bottlenecks and build solution to provide the best experience to Amazon customers through automated OIH actions.- You have the access to the richest eCommerce data and will be able to see the actual significant business impact quickly with the models you build.About the teamSupply Chain Optimization Technology (SCOT) is the core of the Amazon eCommerce business, which leverage science models and systems to automate the decisions and operations of the most complex supply chain in the world. Optimal Inventory Health (OIH) maximize the inventory value in Amazon through all the levers across traffic, marketing, pricing and reverse logistics.BASIC QUALIFICATIONS▪ PhD in Multidisciplinary Design Optimization, Systems Optimization, Operations Research or related Engineering or Applied Sciences fields▪ Previous work experience or demonstrated practical industry experience▪ A proven record of innovation and driving critical research in Applied Optimization in industry, government, or military▪ Experience developing intricate systems, including establishing target system results and operation tolerances, developing a system design, analyzing this design use in relation to the function of the elements in the system, developing system prototypes, and testing and validating the developed design to quantify its value▪ Excellent interpersonal skills and a can-do never-give-up attitude▪ Experience of handling large dataset ...

Principal Economist, Topline Forecasting

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecasting team in the Supply Chain Optimization Technologies (SCOT) group is looking for innovative, passionate and results-oriented Principal Economist to provide thought-leadership to help answer these questions. You will have an opportunity to own the long-run outlook for Amazon’s global consumer business and shape strategic decisions at the highest level. The successful candidate will be able to formalize problem definitions from ambiguous requirements, build econometric models using Amazon’s world-class data systems, and develop cutting-edge solutions for non-standard problems.Key job responsibilities- You understand the state-of-the-art in time series and econometric modeling.- You apply econometric tools and theory to solve business problems in a fast moving environment. - You excel at extracting insights and correct interpretations from data using advanced modeling techniques.- You communicate insights in a digestible manner to senior leaders in Finance and Operations within the company.- You are able to anticipate future business challenges and key questions, and have the ability to design modeling solutions to tackle them. - You have broad influence over the Topline team’s scientific research agenda and deliverables. - You contribute to the broader Econ research community in Amazon. - You advise other economists on scientific best-practices and raise the bar of research.- You will actively mentor other scientists and contribute to their career development. BASIC QUALIFICATIONS- PhD in Economics or closely related field.- Track record of publications that have advanced the state-of-the-art. - 6-8 or more years of experience in industry, consulting, government or academic research. - Expertise in applied time series. - Fluency in at least one statistical software package such as R, Stata, Matlab, SAS. ...

Principal PM-T, AGI

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal PMT - AGI FMs, AGI Product

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications. We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilitiesIn this position, you will play a pivotal role defining product requirements and go-to-market strategy. This role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new FM capabilities through expertly crafted business requirements documents.
A day in the lifeGiven the scope and high level of ownership that product managers have in GI, rarely are two days the same. You are a business owner, customer-facing representative for the service, and point of contact for partner teams. On a weekly basis, you will be working with customers to learn about the problems they are trying to solve, analyzing service and business metrics, writing PRFAQs, BRDs, and naming documents, iterating on product decisions with the Science and Engineering team, working with partners in solution architecture, legal, documentation, etc., thinking big to envision what is next, and exhibiting learn and be curious for different technologies, growth strategies, and market trends.
On a daily basis, you'll have a chance to work with everyone who makes products at AGI successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. As someone central to the success of AGI, people will look to you on a regular basis to solve problems and connect them with specialists. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within the company and in the larger tech community, using your own product by developing samples, demos, side-projects, and through mentorship, both as a mentor and mentee. Our customers are developers and technical decision makers, so you will be using code, technical documentation, and architecture diagrams to understand problems and communicate solutions.
About the teamAmazon AGI Team builds the most capable Foundation Models using which teams across Amazon and beyond leverage to build Generative AI Applications across several different modalities, and capabilities. This position will be part of the AGI Product team that is responsible for leading the product function for AGI.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management- 7+ years of technical product or program management experience- 6+ years of end to end product delivery experience ...

Principal PMT, AGI Product

Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? We are seeking a Principal Product Manager - Technical to join our team to lead the development of core Foundational Models that enable the development of thousands of internal and external Generative AI Applications.
We are seeking a dynamic, entrepreneurial product manager who is passionate about bringing the power of Generative AI to Amazon businesses and our customers. If you enjoy leading technical product innovation to build products used by all Amazon teams and AWS customers, then join our team. We are looking for a customer obsessed product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences the raise the bar for AGI Foundation Models. You will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to build the most powerful Foundation Models. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal PMT, RaP, LMDT- Routing & Planning

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. The last mile Routing and Planning team is at the heart of our growing logistics network at Amazon. We’re challenged to constantly improve and innovate on our vehicle routing software and tools to better support fast delivery to customers. We have among the most complex vehicle routing problems in the industry, including large, capacitive, commingled, and time windowed routing problems. We dispatch thousands of drivers a day to carry millions of packages to our customers. The last mile routing and planning team is looking for a customer-obsessed, detail oriented Principal Product Manager with a strong track record of delivering results and proven product management experience to own and execute on transformational projects for how we containerize and route packages within last mile. The role will define the roadmap for transforming the interactions between containerization and routing. The Team: How often have you had an opportunity to be a member of a team launching unique customer experiences world-wide? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, think big, leverage high judgment and gut instinct, look around corners, and always obsess over customers. The Role: You are results oriented and have thrived and succeeded in launching new products and businesses under tight deadlines. In addition to product management and technical skills, the role requires a strong customer and operational focus. You will need to constantly look for optimization areas, work with science and tech on implementing the roadmap, track progress and define how we scale; Ability to influence, analytical ability, strong tracking/monitoring capabilities, exceptional communication skills and leadership are essential to success in this role. The pay-off is high ownership, an ability to deliver results, execute launches with high quality and raise the bar for how we expand our speed programs. You will interact closely with the business team, the technology team, and the supply chain/operations team to identify/manage critical projects.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal PMT, SCOT - AIM - OIH

Do you want to work on a team where you are encouraged to build and have the autonomy to push boundaries? Invention has become second nature at Amazon, and the pace of innovation is only accelerating with breadth of our businesses expanding. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new products, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.The Amazon Optimal Inventory Health team is looking for a strong Principal PMT to drive the product and tech strategy for optimizing the value of all inventory in Amazon's worldwide network. This is a strategic area where you will build and scale the next generation of inventory health optimization products across US, EU, Japan, India, and 12 emerging markets. You will partner closely with Engineering and Science teams to formulate a clear product vision and build, operate and expand the scope of our complex optimization systems and services to deliver both bottom-line savings and business growth for Amazon and our Selling Partners. You will engage deeply with partner teams in SCOT and across Amazon in marketing, pricing and advertising to strategically drive Optimal Inventory Health by shaping demand and matching to existing and new supply of inventory.Key job responsibilities• Own product roadmap and strategy for key areas of Optimal Inventory Health• Partner with Software Development, Research Science and Data Engineering teams to build new features, and develop new Machine Learning models to help reduce supply chain cost and improve profitability• Work closely with senior management, scientists and engineers to deliver innovative software products that help Amazon and its selling partners optimize the value of their inventory• Create buy-in for product vision both internally and externally and evangelize that vision within the organization and across Amazon• Develop detailed business requirements that can be used to create software product specifications and design• Manage delivery of current products concurrently with future product planning• Drive projects, product and feature launches with teams inside Amazon• Own strategic and operational product communications including developing and reporting on key metrics• Drive customer/seller engagement in conjunction with partner seller/customer-facing teamsAbout the teamOptimal Inventory Health (OIH) is a key part of Amazon's Supply Chain Optimization Technologies (SCOT) - the decision engine behind Amazon's supply chain (watch this fun video about SCOT: https://youtu.be/ncwsr1Of6Cw). Every day, OIH systems look at every item sold by Amazon and our Selling Partners worldwide to determine if we like the inventory levels, and if not, do something about it. We use large-scale optimization and machine learning models to maximize the net present value of inventory, driving actions such as website pricing markdowns, deal creation and execution, as well as driving customers to find the products they want at prices they love through various channels, including search and ads.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Product Manager - Tech, Amazon Warehousing and Distribution

Are you interested in joining an innovative team that is at the forefront of solving complex business problems? Supply Chain by Amazon will allow merchants to leverage Amazon’s fast, reliable warehousing and transportation capabilities and advanced data science to efficiently move products from manufacturers to customers, keeping merchants in stock while lowering costs and simplifying inventory management. Come join the team that’s making this vision a reality.Key job responsibilities- Own customer research, benchmarking, strategy, technical deep-dives, roadmap planning and execution for your domain and project workstreams- Work across engineers, designers, sales, and operations to define, build and iterate on seller-facing experiences and supply chain capabilities - Bring your product vision to life by driving day-to-day product development from design through to release, managing trade-offs, stakeholder management and communication, and measuring success criteria- Champion your product internally and externally, all the way up to Amazon senior leadership and senior executives of our business customersAbout the teamJoin Amazon Warehousing & Distribution, a startup-like environment within Amazon serving omni-channel merchants. We seek a someone who is motivated by a fast-paced and highly entrepreneurial environment looking to make instant impact. You will leverage your deep technical product management expertise and customer obsession to identify opportunities to help us accelerate at scale and innovate quickly for our customers.BASIC QUALIFICATIONS- Bachelor's degree- 4+ years of technical product or program management experience ...

Principal Product Manager - Tech, Disability and Leave Services (DLS)

Taking time away from work for significant life events, such as the birth or adoption of a child, a serious illness, or the loss of a loved one, as well as needing accommodations/adjustments to when, how, and where they work to have an equitable experience is a critical need for our employees. Our vision is to make Amazon more accessible for people with disabilities globally every day, and deliver a 100% frustration free experience to Amazonians who need a leave or accommodation.Amazon’s Disability and Leave Services (DLS) team within the People Experience & Technology (PXT) organization is building best-in-class 1P solutions to deliver a delightful experience for Amazonians. We are building mobile and web experiences integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before, and we are breaking new ground. The Principal Product Manager – Tech (PPMT), is a strategic technical product leader who owns the three-year vision, roadmap, and delivery for our primitive products to support delivering a seamless end to end experience for Amazonians. Amazon is excited about replacing legacy 3P systems with innovative and scalable 1P systems built as primitives. The PPMT will build upon this transformation to drive the strategy to build an integrated end-to-end experience for all Amazonians, Applicants, and Candidates – from initiating a request to getting what they need, whether that is a leave or accommodation. At Amazon, Accommodation and Leave Management encompasses a suite of technically complex products that are responsible for the end to end lifecycle of an employee’s request. These products include the case management platform as well as other upstream and downstream 1P systems that enable self-service, pro-active and reactive communication and engagement, delivering with speed for our customers while automating repetitive tasks to optimize cost for Amazon. DLS has embraced Gen AI to move faster in delivering superior experiences for our customers and is a great place to continue to learn and grow at Amazon.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals- Write and review PR/FAQs and other strategic documents with senior leadership- Champion the use of emerging technologies like Generative AI to continuously raise the bar for our customers - Build features and functionalities that help us deliver bar-raising experiences for over a million customers globally- S/he influences business priorities and technical strategy to foster shared understanding of the customer experience, and brings clarity to drive Think Big ideas, enabling cross-functional teams to work more efficiently and in alignment with the strategy- Adapt the DLS approach to meet the needs of our customer, business and program stakeholders, and any technology teams involved- Proactively mitigate risk, drive clarity, and foster shared understanding by asking detailed questions about proposed solutions, and effectively collaborating with engineers, designers, TPMs, and business leadersBASIC QUALIFICATIONS- Bachelor's degree- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 7+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Proven experience leading cross-functional teams to deliver products and projects on tight deadlines and proven ability to manage multiple, competing priorities simultaneously ...

Principal Product Manager - Tech, FBA

Do you want to join an innovative team of product managers who create state-of-the-art solutions that provide value to Amazon, suppliers, and customers? Do you have a desire to understand and evolve technical architectures? Do you like to own end-to-end business problems and success measurements, and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join FBA team.Key job responsibilitiesAs a Principal Product Manager - Tech, you will lead new, large product initiatives to define the long-term strategy and vision to meet emerging customer needs. You will handle complex product development and business management scenarios, proactively identifying gaps/opportunities to then develop a suite of products to solve the problems.• Define a data-driven product vision, develop business cases, requirements, and prioritize competing opportunities.• Work directly with engineering to build exceptional products.• Partner with other teams across Amazon Product and Tech to identify and influence development of new products and services.• Understand customer (external and internal) needs, define clear project plans and execute to high expectations in a fast-paced environment.• Interact with stakeholders at multiple levels and in multiple locations, working with business, operations, tech and BI teams to define and deliver solutions.• Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.• Collaborate with global stakeholders in other regions to define requirements that support international use cases.• Define user stories and product requirements; while contributing to the technical design of new product features.BASIC QUALIFICATIONS- BS or BA in computer science, engineering, math, finance, or economics- 8+ years of product management experience- Understanding of large and complex technical architectures- Ability to scope and collaborate on customer requirements- Ability to independently solve complex problems through research and analysis- Ability to communicate effectively, and establish credibility with technical and non-technical stakeholders including executive staff- Experience in developing and managing business requirement documents and roadmaps- Knowledge of Six Sigma and iterative methodologies ...

Principal Product Manager - Tech, Mechatronics & Sustainable Packaging

We are seeking a Principal Product Manager - Tech to drive the vision and roadmap for end to end delivery of Amazon's optimized packaging station. In this role you will define, execute, and deliver a simplified and harmonized customer experience, while establishing new standards across the packaging portfolio. This role is inherently cross-functional - you will work closely with Product, Engineering, Program Management, Design, Finance, Marketing, Legal, Privacy, and Safety to envision, develop, and launch innovative end product. Key job responsibilities* Lead the development of the product vision, strategy and roadmaps for your product area, creating buy-in with stakeholders* Work closely and collaboratively with Design and Product teams from partner organizations* Collaborate with Engineering and Operations to develop detailed, crisp business requirements that can be used to create product specifications and architectures * Manage prioritization and trade-offs between customer experience, time-to-market, entitlement, and operational support load* Manage execution of current products concurrently with planning future products, proactively resolving issues that may impede the team’s ability to meet strategic, financial, and technical goals* Lead cross-functional work streams with teams including Product, Engineering, Software, Program Management, Design, Finance, Marketing, Legal, Privacy, and PR to deliver features on time and in full* Identify and track key performance indicators, work towards optimizing KPIs, and communicate progress effectively to senior leadership* Manage 1-2 Product Mangers, working as a team for your product areaAbout the teamWhen customers shop online, handling the delivered package is their first physical contact with the order. The MSP organization works backwards from this customer experience to deploy packaging technologies that harmonize with Amazon’s priorities on safety, productivity, sustainability, regulatory risk, and cost. We develop mechanisms to match our expanding product catalog to the finite set of boxes available in our fulfillment centers (FCs). We own initiatives that replace traditional corrugate boxes with less wasteful options, including flexible pack types (padded and unpadded) and forgoing Amazon packaging altogether (“Ship In Product Packaging”, SIPP). We design and deploy automated packing technologies across our network, to augment labor productivity and eliminate safety hazards by reducing manual work. Lastly, we are the source of packaging information for various internal stakeholders, including forecasts for operational/financial planning, and positioning for public corporate communications (e.g., shareholder disclosures).BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- 8+ years of end to end product delivery experience- Experience technical product management- Experience in technical product management, program management or engineering ...

Principal Product Manager - Technical , Amazon Fulfillment Technologies (AFT)

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.AFT is seeking a product manager to help us define high visibility/ impact products for a green field initiative, at the heart of Amazon's operations. In this role, you will work across business and technical organizations to break down complex business requirements into manageable products to solve complex technical problems, balance business needs versus technical constraints, and ultimately drive successful product execution in a timely and agile manner. You will have end-to-end ownership of long-term product vision and feature definition. Our Flow systems automate the flow and labor management decisions within the fulfillment facilities. From the moment inventory is scheduled to arrive into the fulfillment center it is processed and stowed to ensure its readiness to fulfill customer orders. Once the order is placed the inventory is picked and the customer shipment flows through various manual and robotic processes up until customer package leaves the fulfillment facility on its way to the customer. Our systems ensure fast and optimal flow within the building by putting just the right resources at the right locations while automatically surfacing and resolving any unforeseen risks to ensure Amazon Associate safety and experience and help Amazon to constantly keep its promise to the customers while optimizing and expanding its business operations.Key job responsibilitiesThe ideal candidate brings hands-on industry experience, and is well-versed in working across multiple partner teams to deliver complex solutions. If you have excellent judgment and communication skills, are a strong problem-solver, have the ability to influence people by creating win-win solutions, and want to make a direct impact on Amazon customers, you have found your next role.You should be comfortable engaging with all types of customers ranging from executives to developers, and warehouse operations. You should be comfortable working in a fast-paced environment. We are looking for strong business owners who can Think Big and are comfortable sharing that vision with Amazon's senior leadership.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it. Outbound FlowAFT’s Outbound Flow team pairs science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Product Manager - Technical, Alexa Sensitive Content Intelligence

Voice-driven AI experiences are finally becoming a reality and Amazon’s Alexa cloud service and Echo devices are at the forefront of this latest technology wave. We deliver world-class products on aggressive schedules that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products that respect customers. We are looking for an experienced, entrepreneurial, and technically adept product leader who can work drive a product vision, build and execute a roadmap to deliver products and services that customers love. As a Principal Product Manager - Technical, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services. About you: You are a seasoned Product and Tech leader looking for a career where you will lead initiatives across the entire Alexa organization and impact the experience of all Alexa users. You are laser-focused on customer experience. You thrive at innovating and solving problems that have never been tackled before Above all, you feel strongly about protecting customers. We are seeking a talented and accomplished Principal Product Manager - Technical, that will improve Alexa's AI to be more responsive to our customers. This is a unique opportunity to play a key role in an exciting, fast growing business. You will be working on one of the world's most cutting edge customer experience and technology. You'll work on a team solving tomorrow's problems today. Your team will find new ways of optimizing customer experience. You will work closely with experienced engineering, science, and product leaders to turn research vision and results into practical solutions that delight customers. Your work will directly impact the trust customers place in Alexa, globally. You are the ideal candidate if you are clearly passionate about delivering safe and responsible experiences that delight customers and creating solutions that are robust. You should thrive in ambiguous environments that require to find solutions to problems that have not been solved before. You enjoy and succeed in fast paced environments where learning new concepts quickly is a must. You leverage your exceptional technical expertise, a sound understanding of AI challenges, and practical experience building large-scale distributed systems to creating reliable, scalable, and high performance products. Your strong communication skills enable you to work effectively with both business and technical partners. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Product Manager - Technical, Amazon Freight

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio.We are looking for a dynamic, self-starting Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product, drive exercises, and plan resources for features to be delivered on time- Write business requirement specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teams BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Product Manager - Technical, Digital Acceleration

Are you passionate about the customer experience? Innovating on behalf of established and emerging Amazon businesses? Amazon Digital Commerce powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.As Principal Product Manager - Technical, you will be responsible for the definition and development of the product roadmap for our subscriptions in-app purchase solution. You will help shape product strategy, while working with engineering, to deliver features based on this vision. You will work with internal stakeholders to identify short and long term goals and product features that make it easier for customers to manage and engage with their digital subscriptions, regardless of where they signed up. We are looking for someone who is customer focused with a passion for innovating to facilitate business growth and create a first-class customer experience.Key job responsibilities• Work closely with leadership and cross-functional teams to develop and deliver innovative software and services that enable purchase and management of subscriptions, and memberships.• Partner with software engineering, digital clients, Customer Service, Marketing, and business intelligence teams to create best-in-class solutions for customers.• Work with technical and non-technical stakeholders to understand and improve product capabilities.• Analyze customer feedback and usage metrics to identify key pain points.• Build innovative concepts and successfully champion them through senior management and stakeholder leadership teams.• Work successfully across digital businesses to ship new features and add meaningful customer experience updates.• Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.• Present confidently to senior management, external clients, and other large audiences.• Roll up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality.About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Product Manager - Technical, North America Supply Chain Product & Tech

Join us and be the pioneer of Amazon Operations technology innovation!If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast-paced environment while working with smart, passionate business & technical leaders, then this might be the role for you. At Amazon, we are committed to being the most customer-centric company on earth. North America Supply Chain (NASC) Product & Tech org is comprised of dynamic teams that shape network planning and execution through the development and application of innovative mechanisms and techniques. Our goal is to enhance the Amazon Fulfillment network to ultimately drive the best customer experience in a reliable and cost-efficient manner that is truly a world-class. NASC Product & Tech is actively innovating in a number of areas aimed at propelling our customers’ experience by ensuring that we have robust plans in North America Operations and beyond for optimal execution. Within NASC, Product & Tech org is hiring a Principal PMT who will spearhead the management of a state-of-the-art product suites that will make a long-lasting footprint on our organization's path towards Hands Off the Wheel automated optimization.Principal PMT in this role will own science model-based products and features that will revolutionize the way Amazon Customer Fulfillment plans and executes across its network. In this role, you will not only spearhead the development and management of Machine-learning models, complex algorithms and various analytics but will also merge them with software engineering for seamless system integration into our daily business planning and execution. As Amazon Operations continue to expand in depth and breadth, the Principal PMT will be at the center of defining the vision and requirements for products that are efficient, relevant, and scalable to the business. Principal PMT will closely partner with Executive Leadership, Business Leaders, Software Developers, Scientists, Business Intelligence Engineers, Data Engineers, Product/Program Managers and internal users/customers to develop and manage business-critical solutions.Key job responsibilities- Define and drive the multi-year vision for the product portfolio and the team.- Lead strategic planning to achieve technical and business goals.- Deliver long-lasting foundational systematic solutions that pave the way for the greater NASC org to optimally leverage the solutions offered through Product & Tech team.- Work with leaders across tech, product/program management, finance and operations to manage new and existing initiatives and processes. - Own end-to-end product lifecycle from start to finish. - Influence priorities and business strategy through quantitative and qualitative contributions. - Interact directly with product end users starting for development and continuous improvement products and programs.- Define clear goals and objectives for the business in the planning and execution space while identifying risks and strategizing mitigation plans.- Travel domestically up to 10% of the time.About the teamNASC Product & Tech focuses on the scalable and automated optimization of labor and capacity planning for our fulfillment centers through direct partnership with business stakeholders and tech teams (internal and external to NASC). As a critical component of NACF Operations and Supply Chain, we are the business owners of various product suites that optimize operations and supply chain planning and execution. NASC Product & Tech builds and manages automated and scalable solutions that are intuitive, easy to use, and effective. NASC Product & Tech is accountable to deciding ‘what to build next’ and surfacing effectiveness of its developed solutions through sophisticated measurement techniques. The team is also responsible for the validation, pilot, deployment, and Keeping-The-Lights-On (KTLO) for any products that we develop for the business.BASIC QUALIFICATIONS- 7+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience in technical product management, program management or engineering- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience with communicating business strategy to senior executives in writing and orally- Experience defining product opportunities (product, position, value proposition), mapping the customer experience, and identifying opportunities to enhance and simplify- Experience with business finances to develop business cases ...

Principal Product Manager Tech – Planning & Execution, Shipment Technologies

Amazon’s Ship Tech (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customers globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.We are looking for a product leader to be a part of our multi-year effort to build the next generation of transportation planning and intelligence products. They will own critical Amazon services that leverage real-time insights and predictive supply chain data across our entire network to drive automation, efficiency, and visibility. These services allow us to identify problems that could impact on-time delivery, take proactive actions to mitigate network and package level problems, and keep customers informed on what is happening.The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.Key job responsibilities- Serve as the subject matter expert in transportation and logistics, control towers, and workflow automation, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement- Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements- Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders- Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions- Champion a user-centric design approach, working closely with Operational, Business, and UX team to optimize the user experience and drive product adoption- Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget- Represent the product and the company at industry events, conferences, and customer meetings to build brand awareness and strengthen relationshipsBASIC QUALIFICATIONS- 8+ years of technical product or program management experience- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Bachelor's degree in Computer Science, Engineering, or a related technical field; advanced degree preferred- Extensive knowledge of transportation and logistics concepts, control tower technologies, and workflow automation solutions- Proficient in interpreting and translating complex technical requirements into user-friendly products- Excellent problem-solving, analytical, and decision-making skills- Strong communication and presentation skills, with the ability to effectively influence and collaborate with cross-functional teams- Passion for innovation and a commitment to driving the company's growth through the development of industry-leading products ...

Principal Product Manager-Tech, Amazon

Amazon's Fulfilled by Amazon (FBA) Inventory Optimization team seeks a Principal PM-T with proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown from 3% to over 60% in 2023. With over 2 million Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon’s vision of offering the Earth’s largest selection and lowest prices.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on other public seller platforms? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to ShareholdersYou will join a dynamic team at the forefront of this vision, to grow and optimize our suite of Inventory Optimization solutions creating a richer end-to-end Seller Experience (SX) while improving FBA profitability.Key job responsibilitiesKey job responsibilitiesThis is a highly visible role that requires partnering with 3P Seller business teams, Seller Services, Operations, and Finance teams to impact both Amazon’s top and bottom line. As a member of the FBA Inventory team, you will play a key role in shaping Amazon’s FBA business with the following product management and leadership responsibilities:• Collaborate with scientists, engineers, product managers as well as operations, user experience, and seller support to create product vision and roadmap for tools used by third party sellers.• Own Seller facing and internal tools that improve user experience and deliver on aggressive input improvement goals.We are looking for a Principal Product Manager-Tech who is highly analytical, resourceful, customer-focused, and team-oriented with excellent written and verbal communication skills to drive decisions at the senior executive level. A successful candidate should thrive in a collaborative, creative, and fast-paced environment with a proven track record in taking on end-to-end ownership and successfully delivering results.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience technical product management ...

Principal Product Manager, Amazon Freight

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. In doing this, Amazon Freight is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the Amazon Freight product portfolio.We are looking for a dynamic, self-starting Product Manager to own delivery across features that require integration with processes and technology in business and operations teams. As a Product Manager, you will write and review business cases, develop the product roadmap, document business requirements and own the feature set from design to release. You will work across operations, sales customer service, finance, accounting and technology teams to guide, orchestrate and execute your roadmap. This position requires an ability to strongly communicate business direction, gain trust and project manager across multiples of stakeholders, and be tenacious, paranoid and laser-focused on the delivering the product roadmap. This position will be part of the Worldwide Transportation strategy team, which has global responsibility.Key job responsibilities- Write and present business cases (backed by strong research and analysis) in partnership with all stakeholder teams- Develop product , drive exercises and plan resources for features to be delivered on time- Write business requirement specifications- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program- Be an excellent communicator, curious, highly motivated and effective within distributed teams BASIC QUALIFICATIONS- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner ...