Principal Scientist - AI, Kumo Intelligent Tooling

AWS Support is looking for a high caliber Applied Scientist to build AI/GenAI experiences and foundations for Kumo Intelligent Tooling — the organization that owns products and services used by 10,000+ AWS Support staff to help 40,000+ unique monthly AWS customers, and is responsible for AWS Support’s strategic initiative to transform its business and delivery model through GenAI.We are looking for a Principal Scientist to join us and spearhead the AI revolution through intelligent solutions that assist customers and Support staff to troubleshoot and resolve technical issues. You are a hands-on contributor and will apply your knowledge to propose solutions, create software prototypes, and productize prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet ever-growing customer needs use cases. You have strong verbal and written communication skills, are self-driven and deliver high quality results in a fast-paced environment.You will play a pivotal role in shaping the definition, vision, design, roadmap and development of solutions from beginning to end for hard, previously unsolved problems.Key job responsibilities- Lead and conduct advanced research in Large Language Models (LLMs), GenAI, and Deep Learning, with a focus on developing novel algorithms, architectures, and methodologies for technical support.- Stay up-to-date with the latest advancements in AI, LLMs, and GenAI, and identify opportunities to leverage cutting-edge technologies to deliver new Support offerings and capabilities to AWS customers.- Lead by example, demonstrating technical excellence that other scientists aspire to follow, fostering a culture of innovation and knowledge sharing, and taking time to mentor and develop team members- Collaborate with cross-functional teams, including scientists, engineers, and product managers, to translate research findings into practical applications.- Partner across AWS AI/GenAI service teams to influence and drive investment prioritization and product direction.- Evangelize our AI/GenAI innovations, results, and impact to customers, partners, and AWS senior leaders.About the teamKumo is the global product and engineering organization for AWS Support, a multi-billion $ business. Our mission is to empower innovators to get the most out of cloud services. We build technology that reimagines how people and automation combine to solve problems, remove risks, build with excellence, and drive business impact. We own critical cloud services used by all AWS customers to build, optimize, and operate at scale, including AWS Health, Trusted Advisor, Well-Architected, re:Post, Support Center, and AWS Managed Services. We also own services that enable AWS support teams to provide mission-critical, customer-obsessed support to our customers, including Command Center (the console platform for 14,000 frontline staff and technical account managers), Kumo Case Management (the contact center platform for technical support), Tool Contribution (the platform for support staff to build and reuse troubleshooting tools), and Business Case Authorization (the service for controlling access to customer metadata based on business justifications). AWS Kumo is a dynamic, agile, and collaborative team of individuals with diverse backgrounds, located around the globe with larger teams in the U.S., Canada, and South Africa.BASIC QUALIFICATIONS- Graduate degree (MS or PhD) in Computer Science, Machine Learning, Computational Linguistics, or a related field, with a strong focus on Natural Language Processing, Large Language Models, and Generative AI.- 7+ years of experience in AI and Machine Learning in industry.- Proven experience with a track record of thought leadership and contributions that have advanced business and customer results through AI. - Strong record of delivery in industry and ability to handle multiple competing priorities in a fast-paced environment. - Excellent written and verbal communication skills. ...

Principal Supply Chain Manager, Amazon Freight Less Than Truckload, Network Design

The Amazon Freight Less Than Truckload (AF LTL) team is looking for an experienced leader to own Network Design and position the AF LTL Network for current and future initiatives.Network Design sets the medium and long-term strategy for AF LTL and will ensure that AF LTL develops the optimal network to service our customers with a high quality and low cost LTL product. This role will be responsible for a variety of strategic projects including transitioning our network from outsourced to in-sourced operations, developing custom network solutions for new customer types, and evolving AF LTL's network topology strategy.Key job responsibilities- Create and deliver long-term (LTP) and medium-term planning (MTP) documents for AF LTL- Advise VP Level Leadership on Strategic Decision Making- Collaborate with Senior Manager and Director level leaders across the organization and influence medium/long-term decisions across business units to yield the best outcomes for customers- Lead ad hoc strategic projects including but not limited to evaluations of strategic partnership opportunities and business cases for new technologiesA day in the lifeAs the leader for AF LTL Network Design, you will be building the medium and long-term terminal expansion strategy for the US AF LTL program. You will work cross functionally within the AF Biz-Ops team as well as other internal teams (e.g. AMXL, Sort Centers) to balance cost/speed/quality tradeoffs, while developing the network for future expansion and opportunities. You will be the subject matter expert on terminal capacity modelling and network connectivity, as well as be a key partner to Finance on terminal ROI modelling. About the teamIn this role, the Principal Supply Chain Manager will be on the Amazon Freight Less-Than-Truckload (AF LTL) Operations team. AF LTL is a rapidly growing transportation start-up within Amazon. Our vision is to build a profitable, commercial LTL service that drives the Amazon flywheel and delights shippers with the most reliable, convenient, transparent and competitively priced service in the industry.BASIC QUALIFICATIONS- 7+ years of working cross functionally across several teams experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Supply Chain Manager, Carrier Strategy, Amazon Air Cargo

Do you want to be part of the foundational team that's building new products for customers in an exciting market segment? Amazon Air Cargo is seeking a motivated Principal Supply Chain Manager, Carrier Strategy to be a core member of the Air Cargo leadership team. This position will lead the Air Cargo carrier strategy and implementation.As a Principal Supply Chain Manager, you will work with executive leaders both internally and externally. You will work across key internal teams including carrier operations, procurement, sales, and business. You will define the carrier strategy, the roadmaps and action plan, and will implement. You will be the external face of Air Cargo with carriers and will partner with carriers and internal teams to implement. You’ll work in a fast-paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, working as part of the engineering organization, you will support and finalize many decisions.Key job responsibilities- End-to-end ownership of the Cargo carrier strategy, from idea generation to implementation- Communicate and collaborate cross-functionally across multiple teams in business, operations, technology, and planning to define strategic roadmaps- Communicate and own the carrier facing implementation of the strategy- Thrive in ambiguity- Think Big and long term- Understand a wide variety of business and operational topics, as well as translate requirements into actionable plans with carriers- Manage stakeholders, influencing with and without authorityAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers. BASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Supply Chain Manager, Supply Chain Innovation

Amazon’s Global Supply Chain (GSC) team is looking for a leader to join our team as a Principal Supply Chain Manager, Supply Chain Innovation. The position plays an important role in shaping the future of Amazon's inbound supply chain designs and strategies, ensuring a synchronized view of inventory flow, transportation, storage and fulfillment network, and the capacity and capabilities designed to facilitate them all. This is a high impact role with an opportunity to influence one of the most high visibility and high impact areas.This Principal Supply Chain Manager will lead a team to establish and drive a large-scale, multi-year roadmap of the distribution center convergence work stream. He/she will play a key role in establishing planning and review mechanism to ensure roadmap and strategy alignments across organizations, define metrics, and use data to manage trade-off decisions. This person will play a key role in influencing the future of storage and distribution center building designs, topology, technical capabilities, and fulfillment capabilities. The ideal candidate is someone with proven track record of driving strategic initiatives, creating repeatable and scalable mechanisms, delivering results under tight timelines, and communicating well both verbally and in writing.Key job responsibilities• Lead strategic discussions of Distribution Center convergence work stream with long-term impacts to Amazon's various business units.• Build mechanisms to consolidate and inspect inbound metrics; provide new insights to senior leadership to improve their understanding of inbound• Partner with stakeholders from Supply Chain, Product, Operations, BI, and Finance to evaluate new initiatives; evolve the process into a highly automated and structured approach• Conduct independent research to identify supply chain inefficiencies, recommend solves, and influence partner teams to prioritize and execute• Participate in leadership discussions on inbound vision and strategy; influence organizational-level decisions and align roadmaps to deliver the visionAbout the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationBASIC QUALIFICATIONS- 7+ years of working cross functionally with tech and non-tech teams experience- 7+ years of program or project management experience- 7+ years of managing, analyzing and communicating results to senior leadership experience- 7+ years of working cross functionally across several teams experience- 10+ years of supply chain experience- Bachelor's degree- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements ...

Principal Systems Manager, Facilities, Engineering and Construction

Workplace Health and Safety Technical Solutions Team is seeking a Global Principle Safety Systems Engineer. This role will drive strategic initiatives and business partnerships, across all business units globally. This leader will support the engineering vision and strategy to drive consistency in managing our safety risks across WW Operations. This role will functionally partner with all engineering and stakeholder teams to drive a systematic approach to address risk identification, mitigation, and management of safety risks through engineering solutions. Key job responsibilities• Lead key elements of the development and year on year execution of global safety engineering strategy, including defining strategic objectives, goals, and metrics as well as ensuring data driven approach to measuring performance• Provided a systematic approach to technical project intake and management by creating mechanisms to rank and prioritize projects.• Develop safety engineering systems and processes that drive a consistent and harmonized approach across BU’s and geographies• Develop approaches to risk modeling and analysis for mechatronics and integrated systems.• Work with WHS teams, technical engineering teams, operations to specify safety or other risk-related requirements for projects.• Support complex risk programs where the organization or business problem and risks strategy are not defined, or where endemic problems surface.• Engage in creative, out-of-the-box thinking about ways that mechatronics and safety systems and potential impacts, especially for unintentional risks they create.• Make use of strong skills for building consensus and alignment on project safety goals, balancing the needs of the many stakeholders involved, including considerations on safety, , reliability, cost, and maintainability.• In partnership with our stakeholders, investigate incidents or unexpected behavior with mechatronics in our buildings and develop concrete proposals to mitigate and prevent future incidents• Contribute to developing and implementing safety engineering norms and procedures in ways that is scalable.• Contribute to further building a safety culture that enables our technical engineering teams develop safe and compliant products, systems and solutions.• Identify gaps/opportunities in processes, and organizations (e.g., workflows, risk assessments, controls, etc.) to enable high standards and consistency in application.• Support the development of solutions that meet Amazon high standards for safety, risk reduction, customer satisfaction, efficiency, scalable, simplicity, and operational excellence• Support technical review of Global Safety Engineering Standards and Specifications, along with subordinate documents (e.g. procedures) and processes (e.g. risk methodologies).• Participate in legal team meetings, communicating and defending program, and organizational-level risk to business leaders, regulators and industry associations (where applicable).• Partnering, maintain and leverage industry partnerships to support safety engineering programs.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS7+ years of program or project management experience7+ years of cross functional project delivery experience7+ years of working cross functionally with tech and non-tech teams experience7+ years of team management experienceBachelor's degreeExperience defining program requirements and using data and metrics to determine improvementsBachelor's Degree in Engineering ...

Principal Tech Business Development, Last Mile Products & Tech

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Fleet Technology Products and Analytics teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Principal Tech Business Development, Last Mile Products & Tech

At Amazon, we are working to be the most customer-centric company on earth. One experience that we are constantly improving is how we fulfill and deliver orders right to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them -- as quickly, accurately and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products, technology and services in Last Mile Delivery. This is a unique opportunity to play a key role in the rapidly growing Amazon Logistics organization. The Last Mile initiative is a highly visible program (internally and with our customers). Come join our team and help us make history! The Principal Tech Business Developer will be a key member of the Last Mile Products and Technology team, with responsibility for influencing business and product strategy (as a trusted advisor) and negotiating a wide range of deal types in collaboration with the Geospatial/Maps and Connected Vehicle product and technology teams. These efforts will culminate in the launch of new products and services that directly impact Last Mile delivery operations, including deployment of cutting edge driver and delivery vehicle technologies. For each project, you will lead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closure. To be successful in this position, you need to be comfortable interfacing with C-Suite executives from companies of all sizes (from start-ups to industry leaders) and earning trust across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goals. You should also have familiarity with a range of deal types, including direct experience with product development, technology licensing and integration. A successful candidate will be highly analytical and resourceful, and will have the ability to work independently under time constraints to meet deadlines. The candidate will have a proven track record of end-to-end deal ownership and success delivering results in a fast-paced and dynamic business environment. Key job responsibilitiesInfluence business and product strategy as a trusted advisorNegotiate a wide range of deal types in collaboration with the Delivery Service Partner and Amazon Global Communities product and technology teamsLead required diligence, develop the deal structure and negotiating strategy, and own the negotiations end-to-end to closureInterface with C-Suite executives from companies of all sizes (from start-ups to industry leaders)Partner across multiple internal Amazon teams (e.g., finance, legal, corporate development, operations, etc.) to achieve your goalsManage large-scale product development and/or technology relationshipsBASIC QUALIFICATIONS- 8+ years of developing, negotiating and executing business agreements experience- 8+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level ...

Principal Tech Product Manager - Global Engineering Services, Operations Engineering

Come join Global Engineering Services (GES) within WW Amazon Stores as a Product Manager-Technical within Solutions Engineering and become a crucial driving force in shaping the lifecycle of major technology products. GES offers comprehensive global support for new launches, expansions, retrofits, initiatives, operations integration, and security services across Amazon's global fulfillment and logistics networks. Your contributions will enhance the customer experience, leaving a lasting impact not only within our company but also across the global industry.As a Principal Product Manager Technical, you'll be at the forefront of defining the strategic vision and owning the long-term roadmap for groundbreaking products. Your leadership will empower teams to bring this vision to life, ensuring an exceptional customer experience throughout the entire product journey. From engaging customers and defining requirements to designing features and driving reliability, you'll have end-to-end ownership.Key job responsibilitiesYou will leverage your deep expertise as a subject matter expert guiding you in understanding customer needs, the business landscape, and the limitless applications of technologies. With this knowledge, you'll inspire big ideas and drive innovation, staying ahead of industry developments and leveraging them to propel our products and services to new heights.Your ability to adapt and collaborate will be paramount. You'll foster communication and teamwork, working with customers, diverse teams, and leadership at all levels. By asking critical questions and taking calculated risks, you'll create a culture that embraces delivering results and fosters continuous improvement.Through your strategic mindset, you'll prioritize initiatives that deliver maximum impact with minimal resources, ensuring our products remain at the forefront of innovation. You'll actively identify and address gaps and opportunities, creating seamless experiences across regions, architectures, and business organizations.In this role, you'll not only shape the present but also the future. By educating and collaborating with the PM/PMT communities, mentoring team members, and contributing to career growth assessments, you'll have a direct impact on the success of our organization and the individuals within it.Your dedication to excellence and your passion for innovation will drive you to deliver exceptional results. With every decision, you'll strive to improve employee safety, quality, delivery speed, productivity, and cost-to-serve. Your work will unlock new business opportunities.A day in the lifeIn your day-to-day role as an Amazon Product Manager Technical, you'll refine and communicate the strategic vision, collaborate with cross-functional teams, gather customer feedback, work closely with scientists, designers, and engineers, stay updated on industry trends and technological advancements, communicate with stakeholders, analyze complex problems, assess product performance, mentor team members, and uphold Amazon's high standards for customer satisfaction while embracing frugality and aligning decisions with Amazon's Leadership Principles.You will be leading Industry 4.0 initiatives through New Product Introduction (NPI) and Product Lifecycle Management (PLM). You will drive the development of these solutions ensuring safety, security, and efficiency. Using your strong technical and project management skills, you will thrive in our fast-paced environment, delivering results within defined parameters. As a working leader, you will lead teams to design, develop, and implement Industry 4.0 technologies focused on optimizing people, processes, and equipment.Join us on this inspiring journey, where you'll transform the way we do business and make a lasting impact on Amazon's worldwide stores. BASIC QUALIFICATIONS- Bachelor's degree in STEM such as computer science, engineering, or a related discipline.- 10+ years of experience as a Product Manager-Tech, Technical Program Manager, or in an Engineering role, defining strategic visions, empowering teams, and delivering innovative products and services.- 5+ years of demonstrated experience with both researching and successfully applying technology and industry trends.- Strong technical background to engage with development teams comprised of engineers, designers, and scientists effectively and make informed product decisions.- • Experience collaborating working with development teams to product design, and configure Industry 4.0 solutions for automation equipment, process, and workflow enhancements.- Experience defining customer needs, gathering feedback, and translating it into actionable requirements to deliver exceptional products.- Experience working with and influencing diverse teams, customers, and stakeholders at various levels.- Strong interpersonal skills and the ability to foster communication and cooperation. ...

Principal Tech Program Manager, FBA Inbound

READY TO DO SOMETHING BIG?How would you build the next generation of mission critical systems and services that power the ability to send, store and manage billions of products across the globe on behalf of our selling partners?Fulfillment by Amazon (FBA) is the Amazon service for world-wide sellers that offers access to Amazon’s vast distribution network as a service. Similar to how AWS provides infrastructure as a service, FBA allows sellers to only pay for what they use, creating a seamless experience to leverage our world-class infrastructure. Sellers in 135 countries worldwide, from Fortune 50 companies to hundreds of thousands of small businesses and entrepreneurs, rely upon our world-leading technology to grow and thrive on Amazon’s Marketplaces.In a very real way, we are changing lives with the work we do. FBA team members wake up every day thinking about how to enable our sellers to be successful by building highly scalable and highly reliable platforms. Enabling seller success allows us to provide Amazon customers with unparalleled selection and pricing. FBA is a win for sellers and a win for customers.What is Fulfillment by Amazon (FBA)?_https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s_ (https://www.youtube.com/watch?v=IAi4fPb_kp4&t=2s)The Fulfillment by Amazon (FBA) team_https://vimeo.com/80948105_ (https://vimeo.com/80948105)As a Principal Technical Program Manager with FBA, you will lead broad cross-organization efforts from the early stages through release. You will work closely with product managers, engineering managers, scientists and engineers to build the next generation of seller platforms. You will be responsible for influencing organization's product and technical roadmap and technical architecture. You will be driving organization-wide engineering and operational excellence initiatives. You will represent difficult trade-off decisions and solutions clearly to leaders up to 3 levels above to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off choices. You will be able to identify when a technical solution requires additional technical guidance. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction and decisions to deliver a solution that meets Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence.“Third-party sellers are kicking our first party butt. Badly. And it’s a high bar too because our first-party business has grown dramatically over that period, from $1.6 billion in 1999 to $117 billion this past year. The compound annual growth rate for our first-party business in that time period is 25%. But in that same time, third-party sales have grown from $0.1 billion to $160 billion – a compound annual growth rate of 52%. To provide an external benchmark, eBay’s gross merchandise sales in that period have grown at a compound rate of 20%, from $2.8 billion to $95 billion. Why did independent sellers do so much better selling on Amazon than they did on eBay? And why were independent sellers able to grow so much faster than Amazon’s own highly organized first-party sales organization? There isn’t one answer, but we do know one extremely important part of the answer: We helped independent sellers compete against our first-party business by investing in and offering them the very best selling tools we could imagine and build. There are many such tools, including tools that help sellers manage inventory, process payments, track shipments, create reports, and sell across borders – and we’re inventing more every year. But of great importance are Fulfillment by Amazon and the Prime membership program. In combination, these two programs meaningfully improved the customer experience of buying from independent sellers.” —Jeff Bezos, 2018 Letter to ShareholdersBASIC QUALIFICATIONS- Bachelor's degree in computer science, electrical engineering or a related discipline 10+ years of engineering and engineering management experience- 5+ years of technical program/project management experience- Understanding of software development processes and experience shipping commercial software on time- Experience setting organizational level goals, analyzing cost/benefit of large initiatives, formulating program and project charters and driving delivery across multiple business and engineering teams- Experience discovering the true requirements underlying feature requests, recommending alternative technical and business approaches, and leading engineering efforts to meet timelines- Strong customer relationship skills- Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks- Ability to handle multiple competing priorities in a fast-paced environment ...

Principal Technical Product Manager , Forecasting

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times?These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated, and innovative principal product manager to help us answer these (and many more) questions.To do this, you need to understand what matters to C-Level executives, how they make decisions and be capable of incorporating this understanding into compelling narrative and content for presenting insights from Topline forecasting suite of products to help them make decisions. Topline Forecast is the most important input for planning exercise for Amazon consumer business.This role might be for you if- You are passionate about developing products with a high degree of technical or science component- You have an executive presence to convince the C-level executives of your insights- You possess strong business acumen with strategic, analytical, and critical thinking- You excel in communicating complex ideas in simple and easy to understand narratives across organizations providing clarity in decisions- You can deliver high standard product solutions working closely with engineering teams and understand the impact of technical design decisions on ability to scale and innovate for customers- You can prioritize operational excellence work alongside feature delivery on a roadmapKey job responsibilitiesIn this job, you will: - Work with the team of Topline scientists and economists, and business stakeholders (including but not limited to middle mile and last mile operations teams and retail business and finance teams) to design and improve our forecast and develop insights- Identify business opportunities to expand, automate, or optimize Topline analytic products - Manage a major product or suite of products and drive adoption of product with stakeholders and customers - Write Product Requirement Documents laying out the vision of Topline products that will form the foundation of functional and technical requirements and execution plan for product delivery. - Drive strategic upward product communications (e.g., decision narratives, investment proposals) - Drive alignment on product features business metrics, and business strategiesBASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Principal Technical Product Manager, SCOT AIM

At Amazon, we are the most customer-centric company on Earth. To continue to raise the bar on the customer experience, we need exceptionally talented, bright, and driven people. If you'd like to help us build the experience where you can find and buy anything online and have it delivered fast, this is your chance to make history. We continue to innovate with delivery speed initiatives so that Amazon continues to own ‘fast’ in the minds of our customers. We are looking for a dynamic, organized self-starter to join as a Principal Product Manager in SCOT, to develop, measure and improve Inventory efficiency initiatives. In this role, you will orchestrate and lead the development of end-to-end solutions for inventory management that will be consumed by organizations and leadership WW. You are expected to support the business through the development of metrics and reporting solutions, standardizing those that already exist, develop the SOPs to connect the dots across metrics and tools currently used, conduct data reviews and in-depth analysis. You will be responsible for building out the tools for analysis as well as the processes to inform our business decisions. You will also provide advice and mentoring to BIE’s, DE and PM’s and you are a key influencer in your team’s strategy development and will contribute significantly to team planning. The successful candidate will have strong analytical and managerial skills and can prioritize well, communicate clearly, and have a consistent track record of delivering results by applying and utilizing business insights and analytics. This role offers an opportunity to make business-critical decisions that will minimize costs while continuing to increase the availability of inventory and hence speed at which we deliver our customers’ orders. Done correctly, this role will impact and improve our customer experience by increasing the confidence and trust of our customers in that Amazon is the one, best option for ‘want it, click it, have it.’. This role will become the expert on Amazon’s best-in-class supply chain systems and leverage this to both develop new ways to benchmark inventory efficiency and hence success as well as drive continuous improvements in customer experience. This senior leader will be highly visible and is a critical position within Amazon, as the key provider of regular updates to executives across the company.The position will located in Seattle, WA. Key job responsibilitiesIn this role, your key responsibilities will be:- Driving inventory efficiency improvements through deep dives, insights and driving actions through influence in a global demand and supply chain organization for all of Amazon.com- Developing actionable insights that relentlessly provide a better customer experience and hold WW functions accountable for improving their outcomes. - Lead and influence a team of experienced Product Managers and BIEs to connect the dots across inventory outcomes and present continued insights to leadership to drive future investment decisions. - Work with WW Operations, Category Leaders, In-Stock Managers, Engineering, Transportation experts, Product and Finance partners to provide solutions- Establishing and leading solutions across multiple teams- Mining and analyzing data for metrics and decision support- Develop new insights and tools to understand customer intent and create 3-5 year roadmaps. BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- 10+ years of technical product or program management experience ...

Principal Technical Program Manager - Computer Vision, AFT Quality

Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network by designing and building the software, hardware and processes that enable our customers to get what they want, when they want it. We put innovation into action, working alongside our employees in the Fulfillment Centers to move billions of customer orders globally. AFT is creating the future of fulfillment, and we are looking for people with big ideas and the drive to see them at work in the real world. If you’re ready to innovate on a global scale, join us!When a human looks at a picture of an item, they can easily identify what the item is, what condition it is in, and understand how to pick it up. Both human associates and automated or robotic systems in our fulfillment process, from procurement through delivery, rely on an understanding of an item’s physical characteristics to make efficient, high quality fulfillment decisions. Our vision is to teach our automated systems to do what comes naturally to humans - identify items, describe them, and make fast, informed choices. To solve these challenges at scale, we leverage a rich set of data including measurements, images, point clouds, and beyond. We then use a variety of techniques including computer vision, machine learning & foundation models, and advanced statistics to create powerful insights for automated decision making and improved customer experience.Key job responsibilitiesIn this role, you will lead a multi-threaded set of programs and work with engineering and science to deliver state of the art computer vision solutions at Amazon scale. These systems range from foundational architectures, to vertical CV applications to add automation to the fulfillment center. You will help scale this system by managing internal and external stakeholders across business, operations, engineering, science and deployment. The team is well versed in edge and cloud SW development, hardware development and deployment, and implementing complex AI and ML models into global production. You will track and report to the VP+ level audience and you will actively engage in the design, development, deployment of the system. As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. You will take on the largest, most cross functional of projects and strategic development initiatives in the space, and will need to influence effectively up to the VP level. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAFT’s Quality team drives automation programs that leverage computer vision, machine learning, and other innovative technologies to prevent, detect, and correct potential inventory issues impacting fulfillment efficiency and customer satisfaction. Our goal is twofold: 1) to enable automated self-healing of inventory defects, maximizing customer experience and minimizing cost to serve, and 2) Provide robust horizontal foundations (images, measurements, ML derived attributes, etc) for all teams in the Fulfillment Technology and Robotics space & beyond to use and build upon. Our clients include operations, retail, robotics & Gen-AI teams across the domain. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager, AFT Outbound & Flow

Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when we promised we would get it to them. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well.Key job responsibilitiesAs a technical leader for the AFT Outbound and Flow org, you will be a pragmatic visionary that can translate business needs into technology solutions that scale both technically and operationally. You are responsible for driving quality and enabling technical innovation. You will recruit top talent, manage evolving / complex demands, including multiple projects with dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience leading technology businesses to set and deliver on aggressive goals for adoption, operational performance, feature delivery, and revenue.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.Outbound FlowAFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager, ATS Product & Tech

Amazon ATS Product and Tech team is seeking an experienced Principal Technical Program Manager for our team. Amazon teams and systems create a complex ecosystem with coordination challenges for large initiatives. As the Sr. TPM of Engineering, you will need to coordinate across this network of teams and own delivery of cross organization initiatives. Using your technical background, you will need to understand implementation challenges of each organization and team, and find solutions while also earning trust with senior management to drive adoption from the top down.A successful candidate will also demonstrate:- High attention to detail- Ability to think strategically and execute methodically- Demonstrated ability to influence management- Ability to work in a fast-paced environment where continuous innovation is desired- Committed to learning and expanding professional and technical knowledge- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Ability to clearly communicate data insights to others- Willingness to roll up your sleeves and do whatever is necessary; owner mentality- Demonstrated ability to dive deep in understanding the product and our businessA day in the lifeInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager, Digital Acceleration

Are you interested in leading a transformation in the end-to-end customer experience for subscriptions on Amazon? The Digital Acceleration org owns the e-commerce foundation for digital content, subscriptions and bundles on Amazon. We are looking for a Principal Technical Program Manager to lead the program to build new capabilities and optimize our existing solutions for selling subscriptions and bundles on Amazon.As a Principal Technical Program Manager, your responsibilities will include: (1) develop and execute scalable cross-organization mechanisms to deliver large scale programs through globally distributed teams; (2) influence long-term and short-term product and technical strategy in the space; (3) develop roadmap for large and complex architectural changes and drive them to delivery; and (4) Assess risk, develop risk mitigation plans, anticipate and resolve bottlenecks, manage issue escalation, and make tradeoffs, balancing the business and customer needs with technical considerations. You will work with several business and core technical teams to understand specific business and technology requirements and constraints, drive technical architecture and design, and work with engineering teams to deliver on critical goals for the organization.A successful candidate will have an established track record in large customer facing, cross-functional program initiatives, have broad and deep technical knowledge, have demonstrated problem solving skills, excellent schedule/delivery management skills, great communication skills, and a motivation to achieve results in a fast paced collaborative environment. Additionally, a successful candidate will have the ability to quickly earn trust with the teams they engage with, foster a positive program environment, and come to each discussion, deliverable, and issue with a “can do” attitude.Key job responsibilities- Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments- Provide leadership and support for multiple engineering teams. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines.- Work closely with business engineering teams to ensure business needs are met without compromising long term service health and evolution.- Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that are suitable for Amazon scale.- Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet business and customer needsAbout the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager, Fintech

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!Amazon FinTech builds technology solutions and services that enable Amazon’s business growth, provides operational efficiency for financial processes, and compliance with laws and regulations. FinTech owns software platforms responsible for handling billions of dollars worth of transactions that must be processed accurately and timely.We are looking for a Principal Technical Program Manager (TPM) to play a significant part in leading multi-year program to deliver financial systems from concept through execution. This TPM will work with multiple engineering teams across organizations to define the technical architecture, and with our customers across Tax, Accounting, FinOps, and others to define and orchestrate scope, work streams, timing, milestones, and communication plan. You will be responsible for influencing organization roadmap priorities, system owners, and technical direction. You will represent difficult trade-off decisions and solutions clearly to senior leaders to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off decisions. You will need to dive deep with the development team and challenge the design as needed.Solutions involve the development of new products and services, and leverage existing products and services in new ways. It is rife with ambiguity, and we are looking for a leader who can embrace the challenge of solving complex technical problems that require consistent iteration and schedule refinement. You will facilitate the development of detailed project plans and timelines, ensure technical teams are delivering to the customer requirements, and drive leadership alignment and communication of our progress across teams.The successful candidate will have strong Technical Program management skills, be highly collaborative, globally minded and have a high level of customer focus. You should be a motivated self-starter that works well with others in a dynamic, ambiguous environment. You should have excellent business, technical, and communication skills to be able to work across countries, dev teams, and with business owners to define and deliver large programs.BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager, Fulfilment by Amazon - Amazon Warehousing and Distribution

Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers.We are looking for tech leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS technologies. You’ll be joining a team building a new world class product. We aim to create a highly technical, entrepreneurial, collaborative and fun culture.The ideal candidate will be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed complex program spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define visionary architecture and customer products. Key job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 5+ years of hands-on work managing complex technology projects experience ...

Principal Technical Program Manager, Middle Mile Planning and Optimization

It’s no secret that Amazon Freight Management (Middle Mile) is evolving from outsourcing freight to external trucking companies to managing it in-house partnering with our Line Haul Service Providers (LSPs). Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage and the key differentiating factor. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries to big-screen TV’s, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem.We are building Day 1 products to predict, schedule and route thousands of units of freight containing millions of units on a weekly basis. We are building complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers.We are looking for an experienced Principal Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations. They will be a highly visible leader that will own the communication, coordination, and execution of a multi-year program vision. They will work with senior product and engineering leaders to define strategy and requirements. They will design, coordinate, and execute technical solutions that scale globally. Managing numerous complex systems and organizations, they will be expected to make appropriate trade-offs between business vs. technical constraints, clearly communicate goals, roles, and responsibilities. Working cross-functionally, they will identify and secure commitment from tech teams across the company for new initiatives, driving consensus on the technical approach. The ideal candidate will have a well-rounded, technical background as well as a history of leading large projects end-to-end. They will own the team efforts to coordinate and unify road maps and technical direction across multiple complex systems and own the launches. They will also identify opportunities to converge overlapping technical efforts, and drive the long-term strategy and manage the roadmap, change management process. Maturity, high level judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success.As a Principal Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our community. You will guide both strategy and tactical decision-making to deliver complex cross-team programs. As well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.The role will require constant balance between long term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data driven. It will require communicating effectively with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators.Key job responsibilities- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details- You will be responsible for delivering results despite working in an ambiguous environment- You will need a strong bias for action and be able to handle multiple priorities simultaneously- You will define strategy and build and execute road maps for the programs you own- You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run- Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to successBASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal Technical Program Manager, WW Returns and ReCommerce

Not many teams aspire to zero. Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com.WW R&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving unparalleled operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon - returns, recommerce, and rentals.Amazon WW R&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus.Key job responsibilitiesAs the Principal TPM, you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. You should also have the ability to hire, coach, and mentor individuals; build a strong cross-functional organization. Be a champion of engineering and operational excellence and establish team metrics for that excellence; including a consistent, regular process for assessment and improvement. Represent the technical organization and evangelize the work to senior leadership. Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.About the teamWe are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.Amazon is earth’s most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- 10+ years of working directly with engineering teams experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Principal TPM, Topline Forecasting

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecast team in the Supply Chain Optimization Technologies (SCOT) organization is dedicated to answering these questions using statistical methods. We develop cutting edge data pipelines, build accurate predictive models, and deploy automated software solutions to provide forecasting insights to business leaders at the most senior levels throughout the company. We are looking for a senior, motivated Principal Technical Program Manager to help drive the next generation of forecasting and insights products. Our ideal candidate has the analytical skills to develop insights and creativity to find innovative ways to act on these insights, the technical chops to translate those ideas into innovative designs, and interpersonal and project management skills to harness the passion and energy of teams across multiple orgaznizations. In this role you will work closely with stakeholders, software engineers and product teams to deliver high quality, scalable products deployed around the world. You will collaborate with the product teams to deliver the best product with most efficient use of resources and technologies. You will work with all the stakeholders to assemble project teams, assign responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of projects by meeting project milestones. You will also assess risks, anticipate bottlenecks, provide escalation management, make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit. Successful candidates will have a technical background, be detail driven and have excellent problem solving abilities. BASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...