Bellevue

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Kuiper Production Operations team is looking for an experienced ServiceNow Administrator to join our team. This role will be responsible for the configuration, development, and ongoing maintenance of the ServiceNow platform, ensuring that it meets the needs of our business while delivering a smooth, high-quality user experience. As the ServiceNow Administrator, you’ll manage and configure modules, implement workflows, and provide technical support, playing a key role in driving process automation and enhancing service delivery across the organization.Key job responsibilities- Utilize knowledge of development and service delivery best practices to lead design and development efforts for a team with a security, scalability, and performance mindset- ServiceNow Platform Management: Maintain and optimize the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance.- Configuration & Development: Customize workflows, forms, and fields to meet business requirements. Design, test, and implement new configurations and integrations with third-party tools.- Automation & Scripting: Develop and refine scripts, UI policies, and business rules using JavaScript, Glide, and other scripting tools to enhance process automation and simplify tasks.- User Support & Training: Provide technical support to ServiceNow users, troubleshoot issues, and train end-users to maximize platform efficiency.- Reporting & Analytics: Build and manage reports and dashboards, providing insights on platform performance, compliance, and service delivery metrics.- Collaborate with Stakeholders: Work closely with cross-functional teams to gather requirements, identify areas for improvement, and deliver solutions that align with business goals.A day in the lifeAs a Systems Development Engineer will be expected to influence the business and technology direction of the team. Have the ability to impact the goals of not only your direct team but partner teams and stakeholders as well. As Systems Development Engineer on the team, you will be counted on to define and apply the standards for engineering, test, and operational excellence best practices for your team.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. At Amazon, our mission is to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright and driven people. We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.BASIC QUALIFICATIONS- 5+ years of systems design, software development, operations, automation, and process improvement experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes- Experience with maintaining and optimizing the ServiceNow platform, including Incident, Problem, Change, Asset, and Configuration Management modules, ensuring reliability and high performance. ...

Are you looking for an opportunity to create a new supply chain product? We are a startup team working working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers.We are looking for tech leaders who are seeking opportunities to build a new multi-tenant, software-as-a-services (SaaS) offering for our customers using AWS technologies. You’ll be joining a team building a new world class product. We aim to create a highly technical, entrepreneurial, collaborative and fun culture.The ideal candidate will be an innovative, seasoned technical leader with a demonstrated history in delivering results. This leader will have managed complex program spanning across multiple organizations and have ability to dive deep on customer experience, architecture, and technical details. Success in this role requires close collaboration with senior leaders/execs across Amazon and the ability to influence their technical architecture. Successful candidates will demonstrate strong business judgment, ability to define visionary architecture and customer products. You and your team will build big leaders who care about customers, people, and results. Operational excellence is key, as the systems owned by this organizationKey job responsibilities - Lead planning, and execution of complex large scale technical program involving highly distributed, large scale services. - Play a critical role in the broad business planning, working closely with senior executives to develop business targets and resource requirements. Help form long-term technical and business strategy and goals. - Understand business context to decisions made within and across groups. - Work closely with product managers, engineers, scientist to architect and develop the best technical design and approach. Be a hands-on technical leader and contributor. - Maintain a current understanding of industry and technology trends.- Work with globally distributed team.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience ...

Ring is looking for a Senior Applied Science Manager to lead the development of computer vision algorithm on the Edge. In this role, you will be the leader of our passionate, talented, and inventive scientists, to develop industry-leading Computer Vision (CV), Multimodal, and AI and drive them successfully to production for the benefit of millions of Amazon Devices users.This is a unique, high visibility opportunity for a leader who wants to have business impact, and dive deep into computer vision problems. We are particularly interested in candidates with experience productizing edge-based computer vision systems.Key job responsibilitiesAs a Senior Manager, Applied Science, you bring structure to ambiguous business problems and use science, logic, and practical experience to decompose them into straightforward, scalable solutions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems; you're interested in learning; and you acquire skills and expertise as needed.The ideal candidate is a strong, creative and highly-motivated Scientist with hands-on experience in leading multiple research and engineering initiatives. You balance technical leadership with strong business judgment to make the right decisions about technology, tools, and methodologies.BASIC QUALIFICATIONS- MS/PhD degree in Computer Vision, Machine Learning, or related areas.- Proven track record of shipping computer vision systems- 10+ years of working experience on computer vision systems in industry- 3+ years of managing experience of scientists- Excellent business writing, verbal communication, and cross discipline collaboration skills ...

The Digital Discovery team is part of the Digital Acceleration organization and is seeking a highly motivated, talented, and innovative Applied Scientist to drive the prototyping, optimization, and deployment of machine learning (ML) algorithms. These algorithms will be instrumental in enhancing the discovery of digital products and subscriptions across the Amazon platform. The Digital Discovery team is responsible for developing advanced algorithms and modeling techniques to acquire new customers and improve engagement for digital business including eBooks, Music, Audible, and Prime.In this pivotal role, you will leverage your expertise in machine learning and deep learning to build predictive models aimed at acquiring new customers and driving deeper engagement with existing customers across these digital offerings. This will involve developing propensity models for various digital products, optimizing targeting strategies for different placements, and identifying real-time customer digital interests.Collaborating closely with the engineering team, you will be responsible for the end-to-end lifecycle of these ML models - from architecture and training to production deployment. Your primary focus will be on uncovering customer pain points and devising novel, data-driven solutions to address them. This will require proposing hypotheses, validating them through offline experimentation, and ultimately running rigorous A/B tests to validate the online performance of your innovations. Throughout this process, you will develop production-ready code that can seamlessly integrate with the systems powering Amazon’s digital businesses. Your work will directly contribute to enhancing the discoverability and engagement of digital products and subscriptions.If you are a passionate, self-driven individual who thrives in a fast-paced, collaborative environment and is eager to push the boundaries of what’s possible in AI and ML, we encourage you to apply for this exciting opportunity on the Digital Discovery team.Key job responsibilities- Convert business problem in digital discovery into a Science problem to improve recommendation. - Work with Data Engineering and BI teams to identify features and build data pipelines. - Use and enhance ML Ops tools to train, validate, deploy, and compare the models with automatic retraining. - Explain model performance to tech and business leaders. - Work with peer community in Science to present, review and publish the model reports and papers. - Mentor junior Scientists. About the teamAmazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment.Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiencesBASIC QUALIFICATIONS- 10+ years of building machine learning models or developing algorithms for business application experience- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 10+ years of industry or academic research experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience with neural deep learning methods and machine learning ...

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight.Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight Customers access to the world-class network and freight services currently used to facilitate Amazon’s own freight movements. Our freight offerings/portfolio ensures our Customer’s freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.We are seeking a Senior Business Intelligence Engineer who is passionate about leveraging data to deliver actionable insights for Amazon Freight. Our ideal candidate is someone who has strong technical and analytical skills, enjoys building a new business and the ambiguity that comes with that. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.Key job responsibilities· Generate insightful analysis, reporting, and data visualizations to answer critical business questions, proactively identify notable trends, and communicate business performance· Translate data into actionable insights for stakeholders while proactively identifying new areas of opportunity to drive further improvements· Apply expertise in data mining and modeling leveraging multiple data sources to uncover unique insights, identify key performance drivers, and build predictive models· Work backwards from your end-customer to define, design, and execute each work item with an emphasis on improved metrics, productivity, and efficiency· Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

SCOT's Automated Inventory Management (AIM) Planning team is seeking a Sr. BIE who enjoys the challenge of diving into complex problems and solving the unsolvable to help our executives make impactful decisions. In this role, you will help lead inventory management innovation, define the AIM Inventory Planning roadmap and system improvements to automate worldwide inventory management, and identify and drive long term free cash flow opportunities. You will work closely with Scientists, Engineers and Product Managers to build scalable, high insight- high impact products and lead retail inventory planning cycles, to enable top-notch Amazon global retail inventory efficiency strategy within our rapidly growing, dynamic business and influence Amazon's inventory management decisions on a day-to-day basis.Key job responsibilitiesIn this role you will… • Collaborate with and influence a wide set of stakeholders, providing thought leadership, product expertise, and business insight. • Own and execute retail inventory guidance planning cycles, as inputs into global Amazon financial plans and network plans• Work across AIM Planning, PMs, Engineers, Scientists, Finance, and SCOT teams to establish the Inventory Planning BIE Roadmap.• Dive deep to create insights on how well Amazon is taking care of the customer as it relates to product availability and inventory levels• Drive changes through insights to improve a wide range of internal products that impact planning, buying and sourcing.• Develop improvements and invent new ways to look at / trends via an internal worldwide customer portal.• Interface with cross-functional teams to build centralized tools that will allow for rapid defect detection and repair.• Partner with Engineers and Software Engineers to design products and systems to transform and store billions of items using AWS redshift• Explore/analyze and work with Product Managers to understand customer behaviors, spot system defects, and benchmark our ability to serve our customers• Design and implement technical solutions with an appropriate analytics strategy and data set design; make technical trade-offs for long-term / short-term needs; and drive best practices in operational excellence, data modelling, and analysis.This role will likely be a good fit for you if you currently… • Are energized by nuanced problem statements, navigating complexity with thoughtful analyses, and delivering crisp findings and recommendations to leadership teams.• Looking around corners to proactively identify and build automated, scalable analytical solutions• Use analyses to propose innovative and profitable initiatives to senior management/executives.• Analyze and synthesize large streams across multiple inputs.• Find and create ways to measure the customer experience to drive outcomes.• Curious to identify patterns in and how they relate to the outcomes• Inspire high performance from your team, with your vision, energy, high standards and results.About the teamHave you ever ordered a product on Amazon and when that box with the smile arrived, wondered how it got to you so fast? Wondered where it came from and how much it cost Amazon? If so, the Amazon Supply Chain Optimization Technology organization is for you. Watch this video to learn more about our organization, SCOT: http://bit.ly/amazon-scot The AIM team is part of the Supply Chain Optimization Technology (SCOT) Team within the Operations Organization. The charter of the SCOT team is to maximize Amazon’s return on our inventory investment in terms of Free Cash Flow and customer satisfaction. We accomplish this by determining how much inventory Amazon needs of each SKU and what to do if we have too much. This puts the Inventory Planning group at the nexus of operations, logistics, capacity planning, and our retail business teams. BASIC QUALIFICATIONS- 5+ years of SQL experience- 5+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with data visualization using Tableau, Quicksight, or similar tools ...

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Supply and Routing Optimization team builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. As a member of this collaborative team, you will have an opportunity to make an impact in Amazon Logistics and work with a group of talented program managers, product managers, research scientists, software developers, and business stakeholders to design the Amazon network of the future.As a Sr. Business Analyst, you will operate at the crossroads of multiple complex Amazon systems, getting global visibility of how Amazon moves inventory across out network and serves our customers. Specifically, this role will be responsible for owning our most critical efficiency metrics including: Loaded Drive Time (how well we utilize our capacity), Cost per Block Hour (how well we secured the right mix of capacity based on the expected efficiency), and Cost per Loaded Hour (the combination of Loaded Drive Time and Cost per Block Hour). As a business owner you will be expected to produce weekly metrics and callouts, perform deep dives as new products launch that could impact these metrics, contribute to monthly business reviews with VPs, and build models to forecast these metrics for annual/quarterly planning cycles. These metrics are directly used to drive our financial plan, almost all product features in our space are designed to improve these metrics, and they have VP level visibility. The successful candidate will be voraciously curious about Amazon’s transportation operations and how data consumed and produced by our systems can be used to improve outcomes and lower costs. Your responsibility is to expose and measure the current performance of our systems, find and quantify opportunities for improvement, and dive deep into existing algorithms to explain unexpected performance. We are looking for innovators to be a sophisticated user of data querying tools, and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.Responsibilities: - Perform complex analysis and data resarch to identify opportunities to reduce transportation costs through efficiency improvements, eliminate defect, improve customer experience, and support critical business decisions. - Design, develop, and establish KPIs and run complex network simulations to provide strategic insights to drive growth and performance. - Systematically identify data source/forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes. - Requires ability to perform/own reoccurring and ad-hoc business intelligence projects. - Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting. - Pull and report data from numerous databases (using Excel, SQL and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques. - Communicate complex insights to stakeholders, both verbally and in writing.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses during a transformational time. The Senior Business Coach finds and executes value-creation opportunities and manages the DSP relationship across the entire lifecycle of the business. As trusted advisors, Senior Business Coaches work alongside DSPs to help solve their biggest challenges at a programmatic level; influence their business planning and strategy; and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are setup for success. Sr. Business Coaches partner with our DSP owners as they launch and scale their business in one of the fastest growing industries in the world. ABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible. WHAT YOU’LL DOAs a Senior Business Coach, you will partner with Delivery Service Provider (DSP) owners assigned to delivery station(s) in Utah & Idaho. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. A Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, Compliance, and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. A Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally. Key job responsibilities - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide benchmarking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel; the role is based out of our Bellevue (SEA82) location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed and meetings in our NA DSP hub cities. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Bachelor's Degree ...

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across Bellevue. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Senior BCs are responsible for the following key activities:- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experience.Key job responsibilities Role Responsibilities- Work both strategically and tactically.- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholders- Strong interpersonal skills and experience managing and developing relationships- Excellent verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues- Travel (2-3 days a week); the role is based out of our Bellevue, WA, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in marketsAbout Amazon LogisticsAt Amazon Logistics (AMXL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.Basic Qualifications - Bachelor's degree- 5+ years of work experience in account, relationship management, or retail/vendor/supplier management Preferred Qualifications - 9+ years of relevant work experience in account or relationship management, small business logistics, or retail/vendor/supplier management- MBA or other advanced graduate degree- International Coach Federation Credentialed (ACC/PCC/MCC)- Last Mile, Operations, and/or small parcel packaging experience- Experience working with or owning a small businessBASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Bachelor's Degree ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you’ll fit right in here in Mechatronics and Sustainable Packaging Integrated Systems team. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t imagine yet. We invent new improvements every day.The packaging and sustainable packaging group develops robotic material handling products that increase the safety and efficiency of our fulfillment operations. Our products are deployed across the Amazon Fulfillment Network, automating material flow to reduce operational costs, increase throughput, and enable consistent quality. Our workcells are integrated into broader solutions for storage, packaging, sortation, and transportation of items and packages.MSP is seeking a Sr. BIE to join a dynamic new data team that provides leadership for concept development, architecture, design and testing of robotics systems and industrial equipment. This is an opportunity to make your mark and shape how the team accesses, utilizes and distributes data that continues to inform critical decision making within the organization. You’ll work closely with Business Intelligence Engineers, Data Scientists, Product Managers, Systems Engineers and more. Key job responsibilities- Write expert-level SQL that extracts actionable insights from some of the world’s largest datasets- Dive deep to help drive key business decisions through data insights and improve a wide range of internal products- Own the design and development of automated solutions for recurrent reporting and in-depth analyses including learning, publishing, and managing our operational business metrics decks- Drive continuous improvement of our analytical processes by automating, scaling, and simplifying self-service support for our customers- Invent new ways to explore our data and work with Product Managers to identify opportunities and transform business problems into defined data and reporting requirements- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modelling, warehousing and building ETL pipelinesBASIC QUALIFICATIONS- 10+ years of SQL experience- 10+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with theory and practice of design of experiments and statistical analysis of results ...

Job summaryAmazon is looking for a Business Intelligence Engineer to help pioneer the reporting framework for an emerging Transportation business. As a Business Intelligence Engineer, you will own the roadmap, strategy, and infrastructure for critical Operational and Financial reports used to manage the business. You will partner with and understand the needs of geographically-dispersed leads. You will develop and manage a feature roadmap that contains near, medium, and long-term enhancements. You will advise the BI lead and stakeholders on the milestones and associated prioritization. Collectively, your work will enable the business to drive better business decisions, and empower stakeholders to understand their business and customers in new ways.The Business Intelligence Engineer will have the tools for success. You will have access to (and help develop) a rich and growing dataset. You will use on AWS’s growing list of data solutions including: Redshift, Athena, Sagemaker, and Redshift Spectrum. You will create visualizations using Tableau, Tableau Server, and Amazon Quicksight. You will receive support from your Business Intelligence colleagues, a team of Data Engineers, and Business Intelligence Lead.A successful candidate will understand and anticipate stakeholder needs and think big when recommending solutions. A successful candidate will be comfortable navigating an ambiguous environment; know how to confirm and reconfirm assumptions; and be comfortable advocating for the right set of priorities. A successful candidate will contribute to the team, proactively seek and provide feedback on technical designs, and build for the long-term.Day-to-Day Expectations• Define and manage a long-term vision to improve the customer experience and business results through creating scalable metrics, analysis, visualizations, and data-driven storytelling.• Prioritize business insight requests; balance the tactical and strategic information needs of the business• Collaborate and partner with Operations teams to understand, anticipate, and respond to current and future needs• Lead the definition and governance of key business metrics, drive the vision and building of self-service analytic capabilities, and engineer data-driven processes that drive business value• Connect with the Amazon community of data professionals to stay current on technology trends, data tools and techniques to improve the performance of the team• Create and foster an environment that values and promotes an inclusive approach to problem solving and continuous learning to improveBASIC QUALIFICATIONS- 6+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

Alexa Americas organization is seeking an experienced and highly analytical Sr. Business Intelligence Engineer (BIE) who can build end-to-end data pipelines, automate reporting and equip our business stakeholders with data driven actionable insights. A successful candidate will be an expert in SQL, ETL, data manipulation and be able to partner effectively across a diverse set of stakeholders including product managers, BIEs, data engineers and Alexa country leaders. The Sr. BIE will build the foundational data pipelines and data tables, analyze large data sets, prove and disprove hypothesis, automate solutions and build self-service dashboards and reports. This person consistently employs high judgment and makes data-driven decisions, leading by example and influencing the team to do the same.Key job responsibilities- Interface directly with stakeholders, gathering requirements and owning automated end-to-end reporting solutions.- Develop complex queries for ad hoc requests and projects, as well as ongoing reporting.- Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards, etc. that will support our analytical and business needs- Design, implement, and support key datasets that provide structured and timely access to actionable business information addressing stakeholder needs.- Proficiency with SQL queries to retrieve and analyze data. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use.- Perform end-to-end deep dive analyses to discover actionable insights for our business stakeholders.- Simplify and automate reporting, audits, and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders- Apply engineering excellence to reporting and analysis pipelines, automate and simplify self-service support for customers.- Interface with other technology teams to extract, transform, and load data from a wide variety of data sources.About the teamAlexa Americas BI team owns and supports all data, analytical and reporting requests from CA, MX, BR, Spanish US and Rest of World Alexa Country teams. Americas BI works closely with business stakeholders across Alexa Americas org, Alexa central BI/DE teams, Alexa Domain BI teams, Device BI teams and other Alexa International regional BI teams.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

The NCRC (Net Cost of Refunds and Concessions) team within Returns & Re-commerce focuses on ways we can preserve and create customer value while increasing the velocity of Amazon's cost flywheel. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WW R&R includes business, product, program, operational, and software engineering teams, who together manage the lifecycle of returned and damaged products.As a Senior Business Intelligence Engineer (Sr. BIE) on the NCRC team within Amazon Returns and Re-commerce, you will be a part of the Science and Analytics team collaborating with a group of Analysts, Economists, PMs and other Engineers. You will have an opportunity to participate and innovate across the engineering landscape, starting from ingestion, storage, processing and reporting. You will build complex data solutions that integrate with cross-organizational systems, enabling our team to scale and build self-serve BI tools. You will partner closely with analysts and economists in the pursuit of investigative data. You will participate in business reviews and new-initiatives. You should be able to identify and help close gaps in the information available, as well as predict up-and-coming -needs when participating in discussions about new products or features.A successful Sr. BIE will be highly collaborative and organized, capable of prioritizing multiple deliverables and effectively communicate progress and blockers. You should feel comfortable working across multiple systems and AWS technologies, and be capable of participating in and understanding how multiple systems communicate information to one-another.We are a new team at Amazon and this is a great opportunity to be on the leading edge. Come join us and innovate with the Amazon NCRC team!Key job responsibilities-Owning the design, development and maintenance of scalable data solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs.- Recognize and adopt best practices in reporting and analysis: data integrity, design, analysis, validation, and documentation.- Use analytical and statistical rigor to answer business questions and drive business decisions.- Find and create ways to measure the customer experience to drive business outcomes.- Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.- Write queries and output efficiently, and have in-depth knowledge of the data available in area of expertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.- Troubleshoot operational data-quality issues.- Review and audit existing ETL jobs and queries.- Recommending improvements to back-end data sources for increased accuracy and simplicity.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 5+ years of SQL experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

At Amazon, the Leadership Principle “Strive to be Earth’s Best Employer” challenges us to create “a safer, more productive, higher performing, more diverse, and more just work environment,” and reinforces that nothing is more important than the safety and well-being of our teams. At Workplace Health and Safety (WHS) we strive to do just this. We work tirelessly to ensure we have the appropriate strategy, technology, and attitude to be successful. We also understand that people are at the center of safety and look to invest in talent that shares in our passion for making our employees and partners lives better.The WHS Data team is hiring a Senior Business Intelligence Engineer (Sr. BIE). The Data team spans the Business Intelligence (BI) and Data Engineering (DE) functional areas, and is responsible with providing all reporting solutions required by the WHS Organization to drive workplace safety and regulatory compliance worldwide. This Sr. BIE role will primarily support the data and reporting needs for the Business Unit BI (BU BI) team in the WHS Organization. This role regularly requires close engagement with senior leaders and principal PMs to generate insights and deep dives into core metrics that directly impact organizational strategic decisions and priorities. The role requires high proficiency in complex SQL scripting, often joining together multiple types of data sets that range from normalized summaries to raw information spanning many diverse sources. The role will need to have a high bar for ownership and work autonomously to create high-quality products for the customer. The role is required to communicate project roadmap, prioritization, and release notes of new products with customer and stakeholder groups up to senior leadership. In addition, this role will serve as team lead providing mentorship, review of product development and direction on ad-hoc leadership requests with more junior members. Key job responsibilities-Lead the design, implementation, and delivery of BI solutions for the complex and ambiguous problems-Conduct deep dive analyses of business problems and formulate conclusions and recommendations to be presented to senior leadership-Identify opportunities and key criteria to drive analytical reporting and business strategy-Produce written recommendations and insights for key stakeholders that will help shape effective metric development and reporting-Simplify and automate reporting, audits and other data-driven activities; build solutions to have maximum scale and self-service ability by stakeholders-Partner with our Data Engineering team to enhance data infrastructure, data availability, and broad access to customer insights-To develop and drive best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation-Learn new technology and techniques to meaningfully support product and process innovation-Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisionsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of SQL experience- Experience building measures and metrics, and developing reporting solutions- Experience with data visualization using Tableau, Quicksight, or similar tools- Knowledge of data warehousing and data modeling- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking a leader with procurement experience to strategically source products and services for North America Customer Fulfillment Procurement. The person in this role will coordinate with several teams across Amazon and will interact with our most important suppliers to satisfy organizational requirements. The position will work and partner with multiple teams to develop and execute category sourcing strategies, deliver savings and improve productivity across the category. The ideal candidate is a self-starter, and a creative, critical thinker with an intense motivation to learn. You must be an effective communicator and be able to work independently and as a leader of peers to generate high-quality work product in a collaborative, creative, ever-changing, and sometimes ambiguous environment. You must have a professional demeanor and be able to partner with people at every level. Key Job Responsibilities: - Establish category sourcing strategies, lead cross-functional strategic sourcing teams, negotiate with suppliers and execute contracts to optimize Amazon’s competitive position - Drive appropriate relationships with category suppliers, with a principal objective of achieving the optimal solution and cost of ownership that meets the business’ goals supported by a culture of continuous improvement with performance benchmarks in use - Manage category suppliers to proactively identify, monitor and optimize opportunities - Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed - Drive category suppliers in Supplier Relationship Management activities to mitigate risk, improve performance and add value to Amazon - Identify, achieve and report on savings and value targets for category sourcing activities - Align with internal customers and understand the business application of the category Key Performance Indicators: - Earn the trust of key stakeholders to drive alignment with the business - Create a category strategy in conjunction with internal customers to ensure there is a comprehensive, unified approach for the category. - Achieve yearly cost saving or value targets appropriate to the category aligned with annual budget processes. - Define and report on key metrics that measure effectiveness of supply and cost savings - Champion standards and process improvements BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.We are seeking a Sr Communications Manager for Amazon Flex in North America. In this role, you will be responsible for delivering high quality driver communications to our delivery partners in North America (USA, Mexico, Canada). You will have communications program and project management experience, excellent writing skills, and the ability easily adapt communications for different audiences. You will exercise extremely high judgment in narrow time frames, inject logic and care into communications, and ensure content meets the highest standards, in a fast-paced and often ambiguous environment. The ideal candidate will have a proven track record in assuming end-to-end ownership, developing communications strategies to achieve business objectives, the execution of the communications tactics, and delivering measurable impact and results from communications initiatives.Key job responsibilities- Define and manage the execution of communications programs to improve the delivery partner experience. This includes analyzing and defining key objectives, messages and channels, and driving awareness, engagement, and adoption of initiatives.- Create high-quality, engaging communications and copy for delivery partners across a variety of channels, including emails, FAQs, talking points, newsletters, videos, websites, announcements, and others.- Partner with internal teams who communicate with partners, including voice of driver, driver support, safety, operations, and others, to ensure the highest quality of driver-facing communications to support the achieving business goals.- Create and maintain communications toolkits, processes, templates, and messaging for worldwide and communications teams.- Propose, execute, and new ways of creating and distributing communications, including identify and driving process improvements.- Develop, track and report metrics on the effectiveness of communications, as well as continually monitor, analyze, and tune messaging to maximize impact.BASIC QUALIFICATIONS- 7+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience developing and executing campaigns across a multitude of timezones and languages- Experience with A/B testing- Experience communicating results to senior leadership- Experience building, executing and scaling cross-functional marketing programs ...

At Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Senior Compensation Consultant, you will be responsible for supporting the compensation needs of our hourly associates on a step plan in North America. The incumbent will work directly with Operations Leadership, PXT Partners, and Finance to achieve compensation objectives and provide hands-on assistance related to all areas of compensation. Additionally. This individual will spearhead implementation of policy management and process improvement initiatives that increase customer experience for both the business and associate. As part of this team, you will be responsible for working with internal and external stakeholders to drive adoption and engagement of our compensation programs and tools at scale. This role requires deep data analytics and compensation management skills, ability to manage and deploy large program and policy changes, coordinating and driving execution, and communicating with stakeholders across levels on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The person must be flexible and action-oriented, and they must be capable of dealing with ambiguity, have strong analytical skills, and be comfortable in a fast-paced, dynamic environment. Our culture is that of a start-up, obsesses over customers and loves using data to guide decisions and prioritization. He/she will have a unique opportunity to closely partner with senior leaders and product, science, technology and operations teams across the organization driving programs that are critical to building trust with our stakeholders. This role provides an opportunity to own and drive compensation programs across operations, program management, analytics, site and process improvement.Your responsibilities will include: - Ensuring consistent and efficient execution of compensation programs and projects, delivering high-quality, scalable solutions within aggressive timelines. - Proactively identifying and mitigating risks and obstacles by collaborating closely with business partners and key tech and non-tech stakeholders. This includes effectively communicating with, and influencing, senior stakeholders across multiple parts of the organization.BASIC QUALIFICATIONS - Bachelor's Degree - 5+ years of experience working cross functionally with tech and non-tech teams- Analytical and quantitative skills and a track record for planning, doing and auditing work.- Ability to create dynamic tools and models to interpret and analyze data. ...

The Compliance and Risk Manager will be responsible for End to End (E2E) compliance and risk solutions expanding across the compliance assurance and risk management programs, including risk assessment, audits, compliance assurance processes, data validation and verification, implementation, and continual improvement. This role will engage, collaborate, and partner with Amazon businesses across our worldwide operations, and technical subject matter experts (SMEs) in Workplace Health and Safety (WHS) and other functions (i.e., field operations, central teams, legal,, data scientists, business intelligence engineers, etc) to continually reduce risk and go beyond compliance. More specifically, this role will serve to assist with strategy and scalable and reliable solutions for managing workplace health and safety (WHS) compliance and risk management. The role involves self-driven, independent, and hands-on work in the areas of understanding stakeholder needs and expectations, regulatory knowledge across various geographies, operational and process knowledge of Amazon’s operations , data analysis, root cause analysis, and risk assessment and management methodologies.Key job responsibilitiesWorkplace health and safety compliance• Key responsibilities include defining, applying, and defending health and safety compliance requirements; operating in alignment with legal or regulatory requirements; and testing, remediating, and enhancing risk management controls. Partners with legal teams to interpret and define obligations. Engage cross-organizationally with leadership to design program controls and test strategy. Influence senior leadership to implement strategic and programmatic controls.• Key responsibilities include defining and applying risk tolerances; measuring management and communicating health and safety legal risk. Influence leadership in the establishment of organization-level risk management.Promote culture of risk management• Key responsibilities include building risk management awareness within organizations; providing subject matter expertise; and acting as a risk management evangelist. Maintain subject matter expertise and current industry knowledge to advise senior leadership on emerging trends and potential impact on strategic roadmap. Ensure risk management team is actively involved in organizational roadmap discussions. Develop and deliver risk management training to senior leadership. Conceptualize and drive implementation of cross-product technical risk management solutions to drive program efficiencies.• Key responsibilities include conducting comprehensive safety risk assessments (RAs), collaborating with both internal WHS and external project teams to ensure RAs are completed, updated, and shared, while facilitating the distribution of crucial information (hazards, risks, PMVs, training) to the field and project teamsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamThe incumbent must be an effective communicator and be able to send clear, concise and consistent messages, both verbally and in writing and possess excellent program management skills. This individual needs to be an expert in the completion and facilitation of safety risk assessments and root cause analysis incident investigations. They must also have an applied understanding of global safety regulations, codes and harmonized consensus standards.Role involves travel up to 30% of the time. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- 5+ years of program or project management experience- 5+ years of experience working cross functionally with tech and non-tech teams- 5+ years of experience completing risk assessments and developing risk mitigations solutions- Knowledge of Microsoft Office products and applications at an advanced level- Experience in stakeholder engagement, influencing and program/project management in multinational companies- Communication skills – verbal and written- Analytical skills with demonstrated problem solving- Have an understanding of Workplace Health & Safety legal requirements (US OSHA) or other regulatory requirements and international industry best practices requirements- Bachelor’s Degree in Occupational, Health and Safety (OSH), Environmental, Health and Safety (WHS), or other related fields from an accredited university ...

The Rapid and Rural Logistics (R2L) org is seeking an exemplary Data Engineer with broad technical skills to develop, own and support pipelines that back business analytics, to build tools that facilitate orchestration, and to produce automation scripts that optimize infrastructure. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.This role is on a large analytical team that supports a wide range of businesses including sub same day, Rural super rural etc. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.We are looking for someone with preferred experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose and Lambda. Experience working independently on and completing end-to-end projects. Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellenceKey job responsibilitiesMain responsibilities of this role include but are not limited to:- Manage and grow a database infrastructure- Develop automation solutions through programming languages- Support analytical researches and provide recommendations to business challenges- Use best practices for data modeling, ETL/ELT procedures, SQL, Redshift, and OLAP technologies to implement data structures.- Experience in at least one modern scripting or programming language, such as Python, Typescript, or Scala.- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)- Collect and convert functional and business requirements into solutions that are operable, scalable, and well-suited to the overall data- Determine best practices for creating data lineage from a range of data sources by analyzing source data systems. data sources.- Engage in all phases of the development life cycle, including design, implementation, testing, delivery, documentation, support, and maintenance.- Generate complete, reusable metadata and dataset documentation.BASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...