Sr. Data Scientist, Fleet Planning , Global Fleet Products

AMZL Global Fleet and Products (GFP) organization is responsible for fleet programs and capacity for Last Mile deliveries. The Fleet Planning team is looking for a Data Scientist to drive the most efficient use of fleet.Last Mile fleet planning is a complex resource allocation problem. The goal of fleet allocation planning is to optimize the size and mix of fleet allocated to DSPs through various programs to improve branded fleet utilization. Changes in routes, last mile network, exiting DSPs and new DSP onboarding create continuous need for re-allocation of fleet to maintain an efficient network capacity. This requires allocation to adhere to various operational limits (repair network, EV range, Station Charging capability) and also match route’s cube need to vehicles capacity. As a Data Scientist on the Fleet Planning team (GFP), you will be responsible for building new science models (linear programs, statistical and ML models) and enhancing existing models for changing business needs. You would work with program managers in planning, procurement, redeployment, deployment, remarketing, variable fleet and infrastructure programs to build models that would support the requirements of all programs in a coherent plan. Key job responsibilities• Build models and automation for planners for generating vehicle allocation plans• Partner with program teams to test and measure success of implemented model• Lead reviews with senior leadership, deep dive model outputs and explain implications of model recommendations. BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience implementing mathematical optimization models using tools like XPRESS. ...

Sr. HRBP, Ring, Blink, Key, Sidewalk (RBKS)

Ring, Blink, Amazon Key and Amazon Sidewalk (RBKS) operate in an exciting space of providing customers with peace of mind, utility, convenience, and connection. Since launching the first video doorbell in 2012, Ring has become the global leader in residential security, and Blink leads through low-cost easy-to-use smart security devices, with an industry leading 2-year battery life. Amazon Key provides remote and secure access to residential and commercial space, and Amazon Sidewalk is working towards providing seamless connectivity to devices beyond customers’ homes. The RBKS PXT (aka HR) team is looking for a Senior HR Business Partner to join our PXT team. This person will support multiple tech and non-tech client groups and partner with senior leaders to create and drive people and business initiatives, and cultivate identity and culture within the organization. You'll use your stellar business acumen and influencing skills to imagine, drive, and execute on the full breadth of HR domain areas across our global business.Key job responsibilities• Partner with PXT team members and business leaders to create and execute people strategy, develop senior leaders, and mitigate risks across the organization• Engage with senior leaders and specialist subject matter experts - such as Talent Management, Compensation, Talent Acquisition, etc. - to define and tackle organizational challenges• Think big about how to implement longer-term strategic initiatives like workforce planning, HR/PXT effectiveness, and career development• Work with the business to define and drive organizational health metrics, lead talent reviews, and champion ID&E initiatives• Develop and execute a life-cycle approach to HR programs such as performance management, compensation cycles, and talent management by assessing organizational performance, defining talent gaps and proposing solutions in support of business objectives• Coach and consult on organizational design and management issues, as well as challenging and/or influencing decision-making processes• Streamline and implement new processes to create speed, efficiency and agility within the organization• Develop thoughtful, integrated approaches to promote diversity and inclusion in talent attraction, development and retention• Successful candidates will have demonstrated the ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company*Export Control Requirement:*Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About the teamIn this position, you will help your business leaders develop and execute HR priorities that enable business priorities and foster the employee experience. It requires strong leadership and team collaboration across global leadership teams, as well as Amazon wide projects and HR initiatives. We are looking for a seasoned professional who will partner with business leaders on strategic people initiatives, has the ability to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with labor relations, HR policies, processes. We are looking for a Human Resources leader who has the ability to diagnose issues and influence long term solutions and outcomes. You must be able to collaborate across groups, influence all levels of the organization. You should be comfortable rolling up your sleeves and engaging on a hands-on basis with individuals and teams as well as operating strategically with leadership teams. You will need strong business acumen, executive coaching skills, excellent communications skills, strategic thinking, and planning/project management skills. You must be able to balance competing priorities and conflicting opinions, and facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.BASIC QUALIFICATIONS· Bachelor’s degree, or equivalent experience· 7+ years of experience in an HR generalist leadership role· Excellent written and verbal communication; high quality document preparation, data visualization, and facilitation skills· Strong judgment and experience coaching exec leadership and strong talent assessment skills ...

Sr. Industrial Design Engineer, NASC Engineering

NASC Engineering is searching for an innovative and solutions-oriented engineering project leader to lead initiative of developing and delivering next generation, world-class sortation and transportation systems. This position will have an impact on both design and process design engineering for the NASC.If the notion of leading engineering projects amongst the world’s brightest talent to full potential excites you; if the idea of using groundbreaking technologies to develop sortation and logistics systems in the multi-national juggernaut that is Amazon has your attention, then keep reading.Are you an innovative leader that wants to design the next generation of world-class sortation centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you!We’re looking to add a handful of high-impact engineers to our team. In this role, you will collaborate with internal and external teams to design high-quality, cost-effective solutions for our sortation and distribution systems. Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch along with ownership of Process Designs end to end complimenting each Design.You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; you will grow.Key job responsibilities• Lead and coordinate design and innovation efforts to develop optimal solutions for the sortation and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations.• Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time.• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Provide technical leadership for large-scale engineering projects• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions to make a compelling business case with senior executives.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline), Operations, or a related field and at least 5 years of progressively responsible experience in the specialty.• Experience with automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing.• Experience with process design based on Lean Principles.• Experience in Capital project management• Experience with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making.• Experience must involve ownership/management of engineering design projects• Experience using business/technical software like MS Excel, MS Project, and CAD software ...

Sr. Investigation Specialist, Amazon

We are a small/start-up team within SFS (Seller Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers.As a specialist on the SFS team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction.By focusing on auditing/ reviewing, designing and implementing operational improvements for Sellers, you will ensure that SFS is delivering the flawless experience Amazon customers have come to expect. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely with Customer Service to gather feedback on Buyer pain-points that can be resolved through Seller experience improvements.In addition to driving all key Seller operational initiatives from end to end, you will work closely with many teams, including the MFN shipping programs (Premium Shipping, Guaranteed Delivery, and Same Day Delivery) and seller tools (Amazon Buy Shipping and Ship by Region) business teams that shape a Seller’s experience.Key job responsibilities• Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained• Interprets metrics, diagnoses underlying issues, and recommends solutions to fix root cause• Drive a Zero Defect culture by managing controllable root-cause defects and ensure implementation of controls and minimize lossesContinuous Improvement:• Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally• Develop and/or influences new ideas/approaches• Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments• Develop tools/mechanisms to enhance and expedite decision makingCommunication:• Prepare daily/weekly reports to update senior management• Provide updates during weekly meetings to review metrics, misses and actions taken• Identify root causes and create action plans to address. Hold team members accountable for progress on key program actionsA day in the life• Audit selected cases to review seller contact reasons and their experience• Communicate findings to the wider audience such as program/ business teams• Work/ implement operational improvement coming from audits conducted• Support queue management wherever requiredBASIC QUALIFICATIONS• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience• Experience with performance metrics and process improvement (how, when, who)• Strong oral and written communication skills to create relationships with carriers and sellers.• Ability to think clearly and analyze quantitatively using multiple systems• Experience managing and executing programs to improve scale and leverage• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities• Experience communicating with technical and non-technical stakeholders across multiple teams. ...

Sr. Investigation Specialist, Seller Fulfillment Services

We are a small/start-up team within SFS (Seller Fulfillment Services) with a charter of increasing selection across various Amazon marketplaces. We are focused on innovative ways to extend current fulfillment capabilities for sellers. As a specialist on the SFS team, you will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives. As the program expands to new marketplaces, you will be ensure that Sellers worldwide receive the same high level of support that allows them to grow their businesses without friction. By focusing on auditing/ reviewing, designing and implementing operational improvements for Sellers, you will ensure that SFS is delivering the flawless experience Amazon customers have come to expect. And knowing that the best Buyer experience starts with excellent Seller performance, you will work closely with Customer Service to gather feedback on Buyer pain-points that can be resolved through Seller experience improvements. In addition to driving all key Seller operational initiatives from end to end, you will work closely with many teams, including the MFN shipping programs (Premium Shipping, Guaranteed Delivery, and Same Day Delivery) and seller tools (Amazon Buy Shipping and Ship by Region) business teams that shape a Seller’s experience. Key job responsibilitiesResults & Accountability: • Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained • Interprets metrics, diagnoses underlying issues, and recommends solutions to fix root cause • Drive a Zero Defect culture by managing controllable root-cause defects and ensure implementation of controls and minimize losses Continuous Improvement: • Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally • Develop and/or influences new ideas/approaches • Establish procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments • Develop tools/mechanisms to enhance and expedite decision making Communication: • Prepare daily/weekly reports to update senior management • Provide updates during weekly meetings to review metrics, misses and actions taken • Identify root causes and create action plans to address. Hold team members accountable for progress on key program actions A day in the life• Audit selected cases to review seller contact reasons and their experience• Communicate findings to the wider audience such as program/ business teams • Work/ implement operational improvement coming from audits conducted• Support queue management wherever required BASIC QUALIFICATIONS• A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience• Experience with performance metrics and process improvement (how, when, who)• Strong oral and written communication skills to create relationships with carriers and sellers. • Ability to think clearly and analyze quantitatively using multiple systems• Experience managing and executing programs to improve scale and leverage• Ability to multitask and manage multiple projects - work prioritization, planning and task delegation• Ability to effectively work with a variety of organizations, management levels, cultures, and personalities• Experience communicating with technical and non-technical stakeholders across multiple teams. ...

Sr. IT Applications Functional Analyst, TMS, Finance Technology, FT-Treasury

The Finance Technology team is looking for an IT Application Functional Analyst with extensive expertise in Treasury and related financial data to play a key role in designing and implementing new workflows and extending the functional capabilities of treasury applications used within Amazon. This role will recognize, highlight and drive adoption of best practice techniques and to communicate with business users the full scope of capabilities including functional analysis, data flow, and data analysis. Core activities will include gathering and defining requirements, configuration of standard applications and modules within systems, gap analysis, functional design of application workflows, and end user support for multiple modules in multiple geographies. This role will be responsible for, and have significant influence over a portion of projects in the team’s systems portfolio.Key job responsibilities* Interact with business customers to understand and document their business processes and requirements. * Perform gap analysis to determine system configuration changes, or document necessary system enhancements or requirements. * Create business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents.* Work with the business and the rest of the functional team to design and implement system modifications or configurations.* Work with business customers, third-party providers, internal teams to troubleshoot, and resolve problems quickly and diligently. Update relevant runbooks as necessary.* Continuously seek to enhance processes, workflows with latest technologies, capabilities and consistently seeking refinement of better KPIs and operational metrics.* Capable to solve problems at their root, stepping back to understand the broader context, and engaging technical resources for assistance when appropriate.A day in the lifeIT APP functional analyst will review operational metrics, communicate with customers on open tickets. They will work on implementing new workflows. Including delivering design documents, workflow documents and status updates to stakeholders. IT app analyst will be expected to drive enhancements and new functionality daily.About the teamThe FT-TMS is a fast moving, highly critical organization within the broader Finance Technology organization. We strive to deliver for our customers on a daily basis and continuously raise the bar on operational excellence, efficiency and innovation.BASIC QUALIFICATIONSBasic Qualifications* Functional knowledge of system design of general SaaS platforms.* A minimum of four years experience working with SaaS platforms such as Kyriba, Redbridge or related systems.* Experience working with Treasury, Payroll, Accounts Payables, Accounting, Purchasing, Account Receivables, Cash Management and Fixed Assets and their related systems. * Strong system knowledge in bank statement reporting, cash management and forecasting, payments, netting, In House Banking (IHB), bank account management, user administration of financial transactions and financial accounting.* Ability to troubleshoot unique and disparate challenges or issues within the mix of systems supported. Root cause analysis and complex problem-solving skills are important.* Experience prioritizing competing demands, scoping large efforts and negotiating timelines.* Experience in engaging Third Party Support to research and resolve issues.* Experience analyzing data and translating business requirements into technical specifications. ...

Sr. Language Data Scientist, Alexa International Tech

Alexa International Tech (AIT) team is looking for a passionate, talented, and inventive sr language data Scientist to help build industry-leading technology with Large Language Models (LLMs) and multimodal systems, requiring strong deep learning and generative models knowledge. You will collaborate with fellow language data scientists, program managers, as well as stakeholders in science, engineering, and product teams to understand the role data plays in developing data sets and exemplars that meet customer needs. You will analyze and automate processes for collecting and annotating LLM inputs and outputs to assess data quality and measurement.You will apply state-of-the-art Generative AI techniques to analyze how well our data represents human language and run experiments to gauge downstream interactions. You will work collaboratively with other language data scientists and scientists to design and implement principled strategies for data optimization.Key job responsibilitiesCollaborate with Scientists and Software Engineers to help design APIs and evaluate performance of LLMProduce and manipulate different types of language data, analyze, and provide efficient solutionsDesign and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand offEngineer prompts to guide generative AI to produce desired outputs in contextAutomate operations and perform data analysis using python, or other scripting language.Advocate strict adherence to annotation guidelinesTest and deploy changes to Alexa's language understanding codebaseIdentify and solve production issues that are impacting the Alexa customer experience,Collaborate with other linguists, scientists and designers in creating optimal solutions to elevate the customer experienceOwn the customer-facing machine learning and deterministic models for a specific domain of featuresUse modeling tools to bootstrap and test new functionalitiesBASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression ...

Sr. Learning Exp Designer, Workplace Health & Safety

Amazon is looking for a Learning Experience Designer to join the Workplace Health and Safety (WHS) Team. We’re not an average company and this is definitely not your average position. We’ll give you the opportunity to make a difference in safety capability building across the globe. Are you an extraordinary communicator who can translate complex information into clear, concise and appealing content? Amazon’s WHS team is looking for an experienced, self-motivated design manager who thrives in a fast-paced environment and has a background in instructional design and training development. An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities• Work backwards with business and program teams to maximize leaner experience (LX), over end-to-end of Analysis-Design-Development-Implement-Evaluation (ADDIE) cycle.• Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap to continuously raise the bar on the learner experience• Measure learning impact and continuously up-level program qualities• Monitor industry trends and apply best practices from outside and internal Amazon L&D communities.• Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs• Evaluate existing training to identify opportunities to maximize the effectiveness of learning, through re-design• Scope, design, and develop training that is both engaging and informative• Managing content source files in shared libraries • Managing course content and training session scheduling within our Learning Management System• Maintaining and monitoring all course content, assessments, and reporting data within the learning management system• Supporting continual process improvement to ensure we are building high-quality, scalable programs for our audiences• Leveraging technology to improve learners’ access to knowledge and provide just-in-time learning• Participating in a community of learning professionals to share best practices and identify emerging learning needsA day in the lifeAn ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams.The ideal candidate will have superb writing skills paired with the ability to create visually appealing training. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture. You will use your expertise in learning theory, instructional technologies, and human performance to build learning materials that enhance the safety knowledge of Amazonians, specific to business and operational needs.The Learning Experience Designer will be a creative and passionate stakeholder advocate, with proven analytical capabilities and learning design skills, demonstrate extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with an entrepreneurial spirit, possess a high level of flexibility, commitment, and the ability to tackle ambiguous obstacles. BASIC QUALIFICATIONS- A minimum of a BS/BA degree + 5 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required- 5+ years' work experience of direct people management.- Proficient in Articulate Storyline and Articulate Rise- Proficient in Camtasia, Adobe Premiere, or a similar application- Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.- Proficient in video editing and audio editing ...

Sr. Machine Learning Engineer, AGI Foundations

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior SDE with a strong machine learning background, to lead the development of industry-leading models with multimodal systems.As a Senior SDE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers and will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI). You will have significant influence on our overall strategy by working at the intersection of engineering and applied science to scale pre-training workflows and build efficient models. You will drive the system architecture, and spearhead the best practices that enable a quality infrastructure.The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.Key job responsibilities- Responsible for pre-training multimodal LLMs - Work closely with Applied scientists to scale pre-training of machine learning models on GPUs while optimizing the training workflows using highly distributed training techniques and frameworks (Like FSDP, NVIDIA NeMo, Megatron Core etc)- Will work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.- Will work in an Agile/Scrum environment to deliver high quality software against aggressive schedules.About the teamAGI Foundations team is responsible for building industry leading generative AI models.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 2+ years of expertise in Machine Learning and model training ...

Sr. Machine Learning Engineer, AGIF | Finetuning

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Finetuning organization, and we are looking for a driven and talented SDE to join us. As an SDE on our team, you will design, build, and maintain systems for evaluating our best-in-class models. You’ll also work closely with our Applied Scientists to develop tools that support our modeling and evaluation team.We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems, and value an inclusive team culture, you will thrive in this role, and we hope to hear from you. Key job responsibilities- Develop and maintain key tooling for model evaluation.- Work closely with product teams, and scientists to to create new techniques and tooling around emerging research capabilities and evaluating models to meet customer needs.- Manage project prioritization, deliverables, timelines, and stakeholder communication.- Illuminate trade-offs, educate the team on best practices, and influence technical strategy. - Collaborate closely with Applied Scientists to investigate and plan experiments, prototype new technology, and evaluate technical feasibility.- Operate in a dynamic environment to deliver high quality software against aggressive schedules.About the teamWe are passionate engineers and scientists dedicated to pushing the boundaries of innovation. We evaluate and represent the customer perspective through accurate benchmarking.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Manager, PMT

How often have you had an opportunity to be a founding member of a team that is tasked with solving a huge business problem through innovative technology? If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.Amazon Delivery Choices team is seeking an innovative and highly-analytical product leader to be part of a startup product team innovating end-to-end shopping experience, and driving vision for Precision delivery experience and Peak demand planning worldwide. You'll be accountable for design and strategy of multiple products and corresponding operations. This is a highly visible position that requires strong collaboration with tech teams, influencing across multiple teams, businesses, and senior leaders (VPs, SVPs). The role requires a deep understanding of customer needs and thinking big about how we can make the customer experience seamless and delightful.The ideal candidate is experienced product builder, team builder and possesses the ability to build strong cross-functional relationships to define and implement a best-in-class customer delivery experience. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You have excellent judgment and high standards. You articulate well, are a persuasive communicator and a great writer. You are motivated by complexity and dive deep, but drive simple, innovative solutions for customer-facing experiences. You are excited by technology, passionate about learning and view every customer interaction as an opportunity to create an exceptional customer experience. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging current experiences.Key job responsibilities• Lead global product development strategy and vision. Think big about the needs of our customer and Amazon fulfillment network. Drive products and features that will delight the customer and improve our business.• Define a creative, high quality product roadmap based on product strategy and vision.• Lead a product team comprised of product and program managers to build the future of Precision delivery and peak smoothening globally.• Partner with key Operational, Tech, Business, and Product experts across the company to lead, support, and influence the strategy for the program. Create buy-in for the product vision both internally and with key external partners.• Write crisp strategy and business-specific documents for a varied audience, including executive leadership and partner teams.• Proactively identify & clear hurdles and closely manage prioritization to achieve strategic, customer experience, financial, and operational goals. • Manage complexity and resources by systematically prioritizing multiple streams of work.• Partner closely with engineering leaders to foster a collaborative and empowered culture. Drive dialog with engineering teams to deliver product launches.• Attract, build, manage, and develop talent to create an inclusive team of product and program managers.• Continuously test and learn, leveraging data to drive decision-making.About the teamFor millions of customers worldwide, the Delivery Experience team provides innovative ways to get what they want and need, enabling the choices they make on every order, every day. During checkout, customers see options such as No Rush, Arrives in fewer trips, and Amazon Day to simplify their delivery experience. This product leader will play a pivotal role and operate with high degree of autonomy to develop vision, align with leaders, develop new features and collaborate with cross-functional teams (checkout, internal DEX teams, last mile) and with product development teams (engineering, UX, science) to define and deliver on product roadmap.BASIC QUALIFICATIONS- 6+ years of team management experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Sr. Manager, Risk DOT, Transportation Risk & Compliance

Amazon’s Transportation Risk and Compliance (TRC) protects Amazon’s transportation businesses by implementing scalable risk management solutions that enable business growth. TRC is looking for a Sr. Manager, Risk to drive Amazon's Department of Transportation (DOT) Program. The ideal candidate will be an entrepreneurial, innovative leader who can deliver best-in-class regulatory compliance programs. This individual can digest regulatory requirements, set a vision, drive alignment with cross-functional leaders, and develop team members to bring the vision to light. In executing this role, you will partner with several internal departments serving all of Amazon's transportation fleets (e.g. Amazon Air, Middle Mile, Last Mile, etc.) and external regulators and agencies. You will have a key role in guiding business policies, operating models, goals, priorities and technology solutions. You will maintain the company’s corporate license and oversee the operation of drug and alcohol testing and driver qualification for regulated drivers on that license. You will be the lead point of contact for the company to regulators and hold accountability for responses to inquiries. In doing so, you will employ subject matter expertise, strong judgement, calculated risk-taking, data-backed analysis, and bench-marking from industry experts. You will be at the cutting edge of legislative developments, and look around corners for potential opportunities or obstacles relevant to Amazon's fleets. You will analyze gaps in the company's infrastructure and propose solutions. As a regulatory leader, you will set a high bar across the team for regulatory accuracy, and show bias for action in developing creative solutions to improve Amazon's compliance. As a team leader, you will foster an inclusive environment and help grow the careers of the risk managers in your team. Key job responsibilities• Work cross-functionally with internal (e.g. business, compliance, public policy, legal) and external partners (e.g. regulatory agencies, outside counsel) to understand the regulatory risks and developments applicable to Amazon’s transportation fleets. • Develop and maintain subject matter expertise on applicable DOT regulations, e.g. FMCSA, FAA, etc. • Manage decision-making with a data driven approach; design and monitor important KPIs and compliance metrics • Design the DOT strategy for the organization, generate a clear vision for the team and effectively deliver for customers against it • Utilize strong judgement in prioritizing and balancing risk management concerns with corporate and organizational needs • Exhibit leadership and develop team members to meet a high bar and succeed in their career goals BASIC QUALIFICATIONS- Bachelor’s degree - 10+ years experience interpreting and applying legislation and policy - 5+ years responding to or working closely with regulators - 5+ years managing cross-functional teams - Experience in Department of Transportation compliance - Experience working cross-functionally with internal teams (e.g. business, public policy) and external associations - Strong writing, communication and project management skills - An ability to design and interpret meaningful KPIs and metrics ...

Sr. Manager, Solutions & Innovation (S&I) , Global Procurement Operations Reusables Team (GPORT)

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.The Sr. Manager, Solutions & Innovation has a broad, global mandate to plan for, innovate within, implement, and solve containerization and palletization challenges. These solutions start with primary reusable asset availability to the internal customer but have the breadth of the total, holistic solution across the entire spectrum of the supply chain, upstream, downstream, and adjacent. This role develops new concepts, operating models, and leads a Global Solutions & Innovation (S&I) group that starts at the internal customer, in real-time, and then works backwards – building a vision and then operationalizing it - that includes multi-year forecasting and the programs and team to accomplish this. You will own the communication, coordination, and execution of long-term, multi-year program vision for containerization and palletization solutions and key strategic initiatives across North America and beyond. You will provide ownership and act as a catalyst for change, evangelist and entrepreneur for the global team, while serving as the vanguard for the business in new use cases, programs, and implementation methods. You will be responsible for assuring program success and evolving existing programs by innovating in order to continue to be relevant to internal customers and creating new ones from scratch as a startup owner, if required.Key job responsibilitieso Lead a team that sees three levels above, three steps ahead, and at a level of planning depth that aligns GPO containerization / palletization requirements at the point of operational inception. Lead existing programs and evolve them to the next level.o Design and model the most cost-effective method of the circular loop that maintains containerization and palletization assets in constant flow across the network.o Drive cross-functional strategic initiatives to continuously improve overall customer experience and continuity of supplies.o Work cross functionally to identify and build best practices and process improvements, while also supporting new strategic initiatives and business opportunities for the broader organization.o Work with leadership to build projects from initial development to implementation that will streamline processes to drive operational improvements.o Build a team vision and framework that creates quality analyses on a day-to-day basis, with broad, detailed, and frequent executive communication as its output. Build business reviews that clearly communicate to internal and external stakeholders.o Create forums and mechanisms that build buy-in for the vision with key senior internal partners.o Create OP1/OP2, 3YP, and SPS documents and lead future planning; influences upwards and outwards across upper-level team programs and assists org-wide global strategic initiatives. About the teamOur mission and purpose: Build, implement, and sustain global solutions for Reusable assets in support of Amazon Operations. We deliver sustainability, maximize productivity, and minimize cost.GPORT is a team spread across multiple different time zones with multiple different and dynamic forces acting through it, with it, and across it. We lead “purpose-first” and use our leadership philosophy and mission as a baseline for how we interact with each other and with other teams.BASIC QUALIFICATIONS- 9+ years of supply chain experience- 7+ years of team management experience- Bachelor's degree, or MBA- Experience defining program requirements and using data and metrics to drive improvements- Experience owning program strategy and end to end delivery- Experience working with, presenting to and influencing senior executives up to VP level- Experience working cross functionally with tech and non-tech teams ...

Sr. Marketing Manager, WHS, Workplace Health and Safety Engagement

At Amazon, we strive to be the global benchmark for safety excellence. To support this vision, Workplace Health and Safety (WHS) is looking for a Content and Brand Manager. This role will sit within the Safety Engagement team and lead the development and implementation of safety content and marketing strategies that drive a cohesive safety narrative and experience for our safety professionals, operations employees, and partners. This role will sit within the WHS Field Content and Campaigns team and lead the development and implementation of safety content and campaign strategies that effectively engage and drive a cohesive safety experience for our safety professionals, operations employees, and partners. This role will define campaign objectives that support the overall business strategy and engage core audiences, and then lead the development and implementation of experiences and materials to meet those objectives. This role can be based in Bellevue, WA., or Nashville, TN.The ideal candidate must be a skilled marketing or communications strategist and writer with exceptional judgement and interpersonal skills. They have the ability to take ownership while earning trust as they consult closely with business and partner teams to develop and execute creative internal marketing strategies that advance a cohesive safety experience. They are known for being organized and process-driven, and can juggle competing priorities. They must enjoy a fast-paced, deadline-oriented environment that encourages creative thinking, building of efficiencies, diving deep, and experimentation. Ultimately, they are a relentless advocate for employees and partners and insist on the highest standards. They should have a background building and executing strategies, project management, and content creation. They are a curious lifelong learner who leans into disrupting the status quo to create memorable content that drives positive behaviors.Key job responsibilities• Develop and execute safety focused internal marketing strategies and promotional materials for key WHS programs • Lead WHS content creation, developing and implementing materials aligned with broader strategies and plans • Publish recurring content to operations through partnerships with other internal teams • Serve as a trusted advisor for the WHS leadership team • Establish a regular cadence of relevant, easily accessible content through various channels• Create and establish goal frameworks, invent and simplify processes through tools, and drive continuous improvement through automation • Measure, report, and adjust activities based on outcomes based on internal and external measures• Bring big ideas to the table, obtain buy-in, and implement ideas at scale • Work across a wide range of senior leaders, internal stakeholders, and legal, HR, and PR partners to gain alignment on implementation and tactical execution A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages- Bachelor's degree or Masters degree in related field such as journalism, marketing, or communications ...

Sr. Marketing Program Manager, Blink

We are searching for an experienced Senior Marketing Program Manager who excels at planning, managing, and executing multi-channel marketing and creative projects related to campaigns, product launches, and other global customer-facing initiatives for Blink at Amazon. You have a comprehensive understanding and relevant experience managing global marketing programs for established e-commerce or consumer brands or in-house agencies in the following areas: overseeing the campaign and launch development process for multiple creative, digital, and product marketing flows. You possess an exemplified mastery of the creative development process across conception, production, delivery, and trafficking phases. You enjoy building relationships, transparency, and accountability in a fast-paced environment. You have a strong bias for action and relentlessly high standards. You are a motivated self-starter with attention to detail and thrive on delivering the highest quality experience to customers.Key job responsibilities- Manage the strategic planning and execution of global marketing campaigns and product launch efforts across teams and channels- Develop and present project plans that outline the creative approach, stakeholder definition, timeline, key milestones, resources, and budget- Anticipate workload and resources needed for a successful project, create and maintain work-back schedules and calendars, and hold status update meetings- Identify and remove blockers that prevent the team from accomplishing goals- Work cross-functionally to develop and manage project and campaign briefs and provide feedback on deliverables to ensure they meet the objective and raise the bar- Develop and improve operational processes- Generate and socialize process documentation- Act as a team representative on cross-functional meetings and collaborate across partners- Help maintain consistent brand voice, expression, and visual styles in all deliverables- Manage documentation, project tracking, and tools such as Work-front - Generate RACI charts or equivalent planning tools as needed- Manage vendor relationships, contracts, and payments- Scale above the line and below the line prioritization efforts and share with key stakeholders - Look for and act on opportunities to develop brand equity, drive growth, and increase customer engagement A day in the lifeThis role involves managing the strategic planning and execution of global marketing campaigns and product launches. This includes developing and presenting project plans and briefs, anticipating workload and resources needed. Additionally, you would generate and socialize process documentation, act as a team representative on cross-functional meetings, and help maintain consistent brand voice and visual styles. Managing documentation, project tracking, and tools, as well as vendor relationships, contracts, and payments, would also be part of your daily responsibilities. Finally, you would be involved in scaling prioritization efforts and looking for opportunities to develop organizational processes.About the teamBlink Marketing is dedicated to delivering the best possible experience for our customers while driving growth for the Blink brand. We are committed to upholding our Leadership Principles including learn and be curious, earn trust, deliver results, and of course — customer obsession. We strive to produce best-in-class content, creative, and campaigns across channels and markets. We embrace our differences, seek to raise the bar, and work tirelessly to surprise, delight, and innovate.BASIC QUALIFICATIONS- Bachelor's degree in Marketing, Advertising, Communications, or related- 7+ years in an integrated marketing project management role for an established brand in e-commerce or consumer marketing- 7+ years overseeing marketing programs and projects from ideation to launch with metrics to support success- 7+ years creating integrated, cross-channel campaigns and individual deliverables (i.e. email, social, display, websites, video, broadcast, radio, and print)- 7+ years producing insightful briefs and building strategic, actionable project plans with clear deadlines, deliverables, and owners- 7+ years experience managing marketing workflows and leveraging project management tools with an exemplified mastery of creative and marketing best practices, terminology, and processes- 7+ years maintaining consistent brand voice, expression, and visual styles- 7+ years producing creative marketing projects and programs with a high-quality, design aesthetic- 7+ years managing vendor relationships, contracts, budgets, and payments- 7+ years experience implementing repeatable processes and driving automation or standardization ...

Sr. Marketing Technology Manager, Amazon Flex

The Amazon Flex team is seeking an experienced Senior Marketing Technology (MarTech) Manager to lead the strategy, execution, and optimization of our marketing automation efforts. This role will serve as the primary Marketo Administrator, managing all aspects of our Marketo instance to drive efficient and effective marketing processes and enhance campaign performance. You will work closely with cross-functional teams and global stakeholders across the organization, including marketing, BI, engineering, and senior leadership.Key job responsibilities• Serve as the primary administrator for the Marketo platform, responsible for the configuration, maintenance, and ongoing support of the system.• Ensure data hygiene, and lifecycle management within Marketo to improve data quality • Support global marketing stakeholders in planning and executing email campaigns, landing pages, forms, and other automated workflows within Marketo.• Support set up, testing, and deployment of marketing campaigns with an eye for segmentation, personalization, and A/B testing to maximize effectiveness.• Track, measure, and analyze performance metrics for marketing automation efforts and recommend data-driven improvements.• Generate actionable insights through data analysis to inform strategic decisions and drive growth.• Manage integrations with CRM, web analytics, and other MarTech platforms to streamline workflows and enhance campaign tracking.• Stay updated with industry trends and Marketo product releases to apply new features and best practices.• Act as the go-to expert for Marketo, providing training and support to other marketing team members as needed.• Document processes, create user guides, and maintain best practices to ensure consistency in how Marketo is used across the team.• Ensure compliance with data privacy regulations (e.g., GDPR, CCPA) and manage opt-in preferences within Marketo.About the teamAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services significantly complimented by entrepreneurs like Amazon Delivery Service Partners and Amazon Flex. Amazon Flex crowdsources independent contractors – called Delivery Partners – to coordinate deliveries to our customers. BASIC QUALIFICATIONS- Bachelor's degree in Business, Marketing, Computer Science or equivalent work experience.- 6+ years of technology-driven marketing automation and/or operations experience, preferably with a strong focus on Marketo administration.- Demonstrated proficiency with Salesforce CRM (or other) and integrations with Marketo- Proficiency in Marketo platform administration, integration, and data management- Marketo Certified Expert preferred.- Strong analytical skills with the ability to interpret data and make actionable recommendations.- Excellent project management skills, with the ability to prioritize and manage multiple projects.- Familiarity with data privacy regulations and best practices for marketing compliance. ...

Sr. Mgr, Global Contract Risk , Workplace Health & Safety

The Sr. Mgr., Global Contract Risk role is a unique, exciting opportunity that will make a large impact on the Health and Safety of Amazon’s independent contractors who perform hard and soft services to keep Amazon’s facilities, equipment and operations up and running. These activities are often High-Risk Operations (HRO), where the contractor activity can have hazards that must be identified, evaluated and controlled. As the Senior Manager, Global Contract Risk, you will have the ability to set risk tolerance for the business as the subject matter expert for the Global Contract Risk Management standard and procedures. In addition, you will directly support CRM execution with the Global Procurement organization, and support execution from the RME WHS organization to ensure onsite contractor compliance is achieved. The role’s key stakeholders are: RME, WHS, Operations, Procurement Operations, Procurement Category, Ops Engineering, WW Engineering, Ops Construction, R&D, Risk, Legal, TES, Social Responsibility, Sustainability, TOM, and Fleet. The role’s scale will include all Amazon geographical regions (e.g. NA, EU, APAC, MENA, and LATAM) and business units (Global Customer Fulfillment, Amazon transportation Services and Air, and Global Delivery Services. Are you ready to take on a global role to achieve Amazon’s vision to become Earth’s Safest Employer? Will you help take the Contract Risk foundation and raise the bar to include better programs, metrics, and accountability to eliminate or reduce serious risk to people? If the answer is “Yes,” then apply today!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Key job responsibilities• Set the forward strategy for how Amazon mitigates safety risks of independent contractors through strategic document writing, Operational Planning, Monthly Business Reviews, etc. • Serve as the field escalation point for contractor incidents, and SME for the Global Contract Risk Management program.• Develop global CRM strategy for pre-qualification, implementation, contractor incident reduction, etc. • Provide Sr. Regional leadership with critical risk decision making tools and mechanisms to ensure the safety of contractors and Amazon associates. • Drive improvements in CRM safety metrics to ensure leaders both at the site level and network level have better visibility to drive improvements. • Drive ownership of safety through all high-risk organizations by establishing engagement programs. • Deliver new CRM safety training programs to the network including instructor led for CRM basics, Project Management Tool (PMT), Permit to Work (PTW), Virtual Contractor Orientation (VCO), and Workers Management. • Deploy or ensure the continuous improvement of core CRM safety programs including Incident Investigation, Reporting and Escalation, Network Safety Alerts, Network Safety HALTS, and Supplier Safety Summit. • Develop and deploy onsite contractor compliance tools and mechanisms in order to measure CRM success. • Using the team’s risk register, prioritize resources to work on High Risk Operation (HRO) projects to reduce risk. • Stay attuned to changing regulations and internal WHS performance. BASIC QUALIFICATIONS- 7+ years of team management experience- Bachelor’s Degree in Occupational, Health and Safety or Environmental, Health and Safety (EHS), engineering, or other related fields from an accredited university- Must possess a minimum of 10+ years’ work experience in OSHA, EHS, engineering, contractor management, contractor safety, or providing direct oversight for 3rd party services/contractors.- Technical or Procedure Writing skills ...

Sr. Mgr, Strategy & Planning, WW Hub Delivery

At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.The Sr Mgr, Strategy & Planning will work in a fast-paced, dynamic environment and communicate business conditions and decisions effectively with stakeholders across multiple groups and levels. In this role, a Sr. Manager will seek out problems, dive deep into data, earn trust of partner teams, and deliver results that can have a large scale influence. This role is a blend of long term strategic planning, that requires quick decision-making, with incomplete data, while also thinking big and influencing the long term direction of the network. The end goal of this role is to answer the question of how we can expand Hub Delivery to our customers in a safer, faster, more efficient, and more cost-effective manner.Key job responsibilities- Lead long-term, and Mid-term network planning and process standardization.- Define the best Network Topology solution by leveraging on optimization tool sets to find answers for critical strategic questions such as how many facilities to build, what kinds they should be, where to put them, how to expect them to operate in the larger context of AMZL, and how to connect them in our transportation system.- Actively work to remove bottlenecks. Create scalable mechanisms and best practices. Use network planning knowledge to influence future tools and features enhancement.- Communicate and drive long term initiatives. Proactively identify gaps and opportunities. Manage various planning cycles (3YF/OP1/OP2) timelines and deliverables.- Lead projects for cross-functional teams focused on the delivery of new features and tools service that meet cost optimization and delivery experience maximization goals.- Proactively identify gaps and opportunities in the process/solution by performing continuous benchmarking with developed countries network.- Drive clear, precise, and regular communication with stakeholders to include ongoing project/program status via monthly and quarterly planning reviews.BASIC QUALIFICATIONS- 7+ years of team management experience- 5+ years of supply chain experience ...

Sr. Operations Design Engineer, AMXL FC and IXD Design

The Amazon supply chain team is looking for an Operations Engineer to support the Amazon Extra Large (XL) FC Capacity Planning team. This individual will be responsible for designing, managing and executing the next generation of XL fulfillment center processes, equipment, and operations. This is a unique opportunity to own new innovation projects that will advance our heavy/bulky business. We are looking for a passionate hands-on leader with technical and analytic experience, with strong background in warehouse design and/or equivalent in manufacturing, production or distribution environments who can effectively innovate on behalf of the customer in a fast-paced environment. In this role, you will collaborate with internal and external teams to design high quality, cost effective solutions for our fulfillment and distribution systems. You will own multiple projects simultaneously, from concept realization through design approval. You will be our technical single threaded leader technical contact for your projects until the concept is handed over to our Worldwide design team. You will oversee the process from end-to end making sure the designs adhere to the expected concept, which gets completed, approved, and eventually hand-off to our GES Ops Engineering team who will oversee the installation and commissioning of the project. You’ll support that team to ensure that design is delivered as per the Building Requirement Specifications. Your projects may include green-fields, brown-fields, and retrofits, including highly automated fulfillment centers, cross-dock facilities, and transportation centers. Your projects will be a variety of template-based and designed-from-scratch. Up to 15% travel required. Key job responsibilities - Drive standardization, documentation of core design and process elements for scalable network growth across the worldwide AMXL business using strong process management and Lean principles - Drive implementation and adoption of new design innovations across multiple regions - Identify innovations and perform experiments to create processes that increase customer value; determine root causes of "defects" in performance through deep dive data analysis and decomposition and process observation - Own and deliver on post-launch reviews and customer feedback, and incorporate feedback into future project plans - Collaborate with counterparts in other functional areas as required (S&OP, Operations Integration, Transportation, Sort Centers, Delivery Stations, Site Launch, Procurement, etc.) in support of network initiatives - Define the project objectives, analyze data and drive improvements that are quantified with metrics - Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions - Partner with teams across the business you support and beyond to source, allocate, and coordinate resources - Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order - Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.) - Solve problems and proactively identify and mitigate risks (before they become roadblocks) - Work with program managers, business leaders and executive team to communicate and impact critical business initiatives - Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects - Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers A day in the lifeThis role is very dynamic and not single day is the same. A typical day will include working towards long term team goals and adhere to planning cycle timelines to make sure all deliverables are met. The day will be focused on deep dive data, coming up with design improvements and PM design initiatives to get stakeholder alignments. About the teamYou will be part of AMXL (Heavy bulky) Fulfillment Center (FC) and Cross Dock Design team which works on long term capacity requirements and develops design concepts to improve efficiency and optimize the overall fixed cost for our FC network. BASIC QUALIFICATIONS• Master's degree in Engineering (Mechanical, Industrial, Supply Chain, Design) or Bachelors degree with 8+ years of experience in related field, or 5+ years Amazon experience in similar space. • 5+ years of experience in Design/Innovation Engineering, Manufacturing/Process/Industrial Engineering, or related• Experience must involve ownership/management of engineering design projects.• 5+ Experience using business/technical software like MS Excel, MS Project, and CAD software.• 3+ years experience in using data analytics and visualization tools (Quicksight, Power BI, Tableau etc) ...

Sr. Operations Engineer, NASC Eng Sourcing

North America Sort Centers (NASC) Engineering is searching for an innovative and solutions-oriented Operations Engineer to join its Sourcing pillar in developing and delivering next generation, world-class sortation and transportation processes and design standards. This position will support NASC Eng's Sourcing, a newly formed core pillar for the organization. If the notion of leading engineering projects amongst the world’s brightest talent to full potential excites you; if the idea of using groundbreaking technologies to develop sortation and logistics systems in the multi-national company that is Amazon, then keep reading. Are you an innovative leader that wants to be part of world-class sortation centers and logistics systems across the globe? Do you want a high level of ownership in solving complex problems? Does the challenge of designing systems and processes that leverage ground breaking automated material handling equipment, packaging technologies and robotics appeal to you? If so, we have the job for you! We’re looking to add a high-impact operations engineer to our team. In this role, you will collaborate with internal and external teams develop innovative and cost-effective solutions for our sortation and distribution systems. You will be responsible for creating, managing, updating new standard documents for the space, equipment, and distances involved in every process path and package handling step within NASC. You will own the knowledge and standard process for all of NASC and be a critical input and reference point for upstream design teams and downstream Operations support teams. You will work with a team of highly skilled and highly engaged engineers in a fast-paced and often ambiguous environment. Our team works on hundreds of projects each year. You will be challenged; you will learn; you will work on high impact, high visibility projects; You will grow. Key job responsibilities• Strong written and verbal communication skills and owning frequent presentations to senior leadership, L8+• Coordinate efforts to develop optimal solutions and processes for the sortation and transportation network through material flow, process design, site layout, and intellectual property considerations. • Collaboration with internal teams and external vendors to generate high-quality workspace innovations for people, MHE, and technology within NASC • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors.• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions.• Travel Requirements: 50%BASIC QUALIFICATIONS- Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field- 5+ years of program or project management experience- 5+ years of supply chain experience- Demonstrated problem-solving, analytical and quantitative skills, using data and metrics to back up assumptions and evaluate outcomes- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...