Sr. PM Trade Compliance, PA , Global Trade Services

Do you see compliance as a business enabler? Do you have a passion for cutting edge technologies and complex problem solving? Do you enjoy building innovative compliance solutions? Are you passionate about creating the future of trade compliance?Amazon is looking for a Senior Trade Compliance Program Manager who will be responsible for managing and supporting the Prime Air Trade Compliance program. In this role, you will be responsible for working across a number of geographies to support the Prime Air business. You will work closely with other Trade Compliance professionals and the Prime Air business to drive export operations to ensure ongoing compliance, as well as a strategy for anticipating growth and strategic requirements globally. You will develop, implement, and communicate best practices and processes for ensuring export compliance across hardware, software, technology, services, and people, and will ensure rhythms of control to ensure timely and consistent review and timely approvals for compliance. You will act as a leader who can prioritize well, communicate clearly, and have a consistent track record of delivery. You can handle multiple competing priorities in a fast-paced environment while working with multiple stakeholders to develop and scale the program in this region of the world. You will be able to help create solutions to meet your program goals. The successful candidate will be responsible for export classification, international shipments, and software and technology exports and other strategic projects by working with internal business units and be an innovative compliance leader experienced in diving deep into complex problems and develop requirements for new compliance solutions. The candidate will leverage strong subject matter expertise, a passion for new challenges, be creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional teams. The candidate must possess strong analytical skills and be comfortable working autonomously in a highly demanding and often ambiguous environment. The position requires an individual with strong attention to detail and exceptional organizational skills.Key job responsibilities• Work with Amazon’s Global Trade Services (GTS) team to execute strategy, drive and enforce global import/export standards, processes, operations, and seek automation opportunities and leverage technologies• Provide high judgment and subject matter expertise on US and non-U.S. export control regulations, particularly in the international shipping domain.• Advise Prime Air on trade requirements across tangible and intangible exports • Drive scalable business solutions with Prime Air stakeholders, including Engineering, Supply Chain, Logistics/Transportation, Tax and other business teams to ensure compliance with Global Trade Regulations• Build and manage an export compliance program, including managing deemed exports, technology control plans, export classifications and support import/customs compliance • Develop and conduct international trade training at all levels of employment throughout the business• Monitor regulatory changes related to import/export regulations • Manage metrics for management reporting• Create and implement control mechanisms to meet business goals and compliance requirements• Own leadership communications to stakeholder teams A day in the lifeAs a Senior Trade Compliance Program Manager, you will work with stakeholders across Prime Air including engineers, TPMs and other PMs to support their cross-border shipments and lead trade operations. In this role, the candidate will drive and scale the export compliance program through development of agile, effective, and efficient processes that enable compliance in a dynamic, fast paced environment.About the teamGlobal Trade Services (GTS) empowers customers, vendors, sellers and internal partners to efficiently move compliant and safe products, technology, and software across borders. We build import/export solutions to place the right products in the right destinations at the right time and cost. We expertly navigate increasing regulatory compliance complexity to mitigate risk, increase predictability and earn trust with external stakeholders.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Sr. PM WHS Strategic Initiatives

Workplace Health and Safety (WHS) is hiring a Strategic Initiative Manager to join the WHS Global AMXL team. This team owns measuring, reporting and improving on the health and safety of employees across AMXL. The WHS strategy team works across AMXL to develop cohesive strategies and share executive reporting on our health and safety performance as a business unit. WHS is looking for a strategic thinker with written and verbal communication skills and organizational experience to fill this position.Key job responsibilitiesA strong candidate should have experience and interest in: 1. Being a leader in improving health and safety at Amazon. 2. Take part in large, cross-functional planning and strategy workstreams. 3. Thinking big about operational strategies and regularly presenting to VP level leaders. This leader will own multiple monthly, quarterly, and annual reviews with leadership covering strategic level topics. 4. Improving internal practices for sharing and visualizing data. 5. Driving execution to published plans across multiple business groups. 6. Contribute to planning calendars. Responsibilities include coordinating 1-5 year plans for WHS, publishing strategic planning documents including OP plans, creating regular Steam and board level reporting. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Sr. Pre-Construction Manager

Amazon is looking for a Sr. Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects.Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The Sr. Pre-Construction Manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process.Key job responsibilities• A Sr. Pre-Construction Manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution.• Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues.• Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects.• Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements.• Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors.• Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues.• Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders.• Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business.• Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms.• Review additional reports such as noise and traffic reports and environmental studies.• Travel up to 40% within assigned regions About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.BASIC QUALIFICATIONS- Bachelor's degree- 7+ years of project management, real estate development, architecture/design experience- 7+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines.- Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts.- Experience within packaging processing/logistical facilities with complex equipment or comparable experience. ...

Sr. Privacy Engineer - Incident Response, Devices & Services Trust & Privacy (DSTP)

Devices and Services Trust and Privacy (DSTP) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services (D&S). DSTP offers horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We build customer-facing capabilities that provides customers with control and transparency and reducing privacy risk, while enabling partner teams to innovate with appropriate guardrails for content moderation, privacy, accessibility, and trust.The DSTP team is seeking an experienced privacy and security engineering leader to join the Privacy Risk & Incident Management team. In this role, you will be expected to identify and prioritize privacy and trust risks across D&S; drive tracking, treatment, and reporting of these risks; and hold owners accountable for implementing solutions in appropriate time frames to mitigate risks. You will partner closely with our builders, legal, PR, marketing, security, and product, engineering, policy, and ops teams across DSTP to ensure a cohesive and comprehensive privacy incident response strategy for our devices and services.We are looking for a leader that's highly passionate about privacy and security and raising the Incident Response bar. Ideally you have a track record of delivering high-quality technology solutions and services in a hyper-growth environment where priorities shift quickly. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Devices & Services in general, and Privacy Incident Response in particular, operates at very large scale and demands high standards, so a passion and discipline around security/privacy and delivery is critical. A high level of ownership and accountability is a must.Key job responsibilities* Provide strategic leadership and direction for the privacy incident response engineering team to ensure effective and timely detection, response, and mitigation of privacy and trust incidents.* Own and support the design, development, implementation, and maintenance of DSTS’ privacy incident response infrastructure, tools, and processes.* Assess privacy risks, establish mitigation strategies, and work with our builders, stakeholders, partners, and peer teams to develop technical roadmaps for incident response capabilities.* Define Kingpin goals, provide coaching, and foster a culture of innovation and collaboration.* Drive creation of mechanisms from a security, privacy, quality, and speed perspective that enable DSTP to scale.A day in the lifeThis is an inherently cross-functional and organization-spanning role, where you will work with lawyers, business leaders, and engineers to identify problems, understand constraints and tradeoffs, and drive buy-in for technical solutions which integrate with, and improve, existing processes. You will pragmatically balance the need for short-term fixes with a long-term vision. You will write documents which clearly document the reasoning behind decisions, and raise the bar for your team around structured decision-making. You will dive deep to discover root causes and patterns, in order to propose new systems and tools. You will earn trust across the Devices & Services organization in order to drive operational and engineering excellence.About the teamTrust Fundamentals (TrustFun), which is a part of DSTP, is a “horizontal” organization responsible for building technologies, programs, and services at Amazon scale that instill and grow customer trust, create mechanisms to confidently attain existing and ever-evolving regulatory objectives, and ensure the efficiency and effectiveness of our business partners and stakeholders to meet their trust obligations without disruption — in that order of priority. The scope of our organization is any solution, privacy policy and promise that is intended to be uniformly adopted and used across all D&S organizations, i.e., creating a fundamental trust platform that supports all of D&S. Our team is dedicated to supporting new members. We have a broad mix of job families, experience levels and tenures, and are building an environment that celebrates subject matter expertise, collaboration, knowledge sharing, and mentorship.BASIC QUALIFICATIONS- Bachelor's degree- CCSP (Certified Cloud Security Professional) or CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or CySA+ (CompTIA Cybersecurity Analyst) or GCED (GIAC Certified Enterprise Defender) or GICSP (Global Industrial Cyber Security Professional) or PenTest+- 7+ years experience with high volume workflow processes, procedures, and managing the status of privacy and security incidents and risks through regular updates. ...

Sr. Process Safety Engineer, Global Process Safety Management, Workplace Health & Safety, Process Safety Management

Workplace Health and Safety Technical Solutions Team is seeking a Sr. Process Safety Engineer. This role will lead strategic initiatives and business partnerships globally. This role will carry the engineering vision and strategy to drive consistency in implementing and managing our process management safety risks across WW Operations with particular focus in hydrogen fuel use and associated safety risks. This role will functionally partner with all engineering teams to drive a systematic approach to address risk identification, mitigation, and management of safety solutions. Role may require travel approximately 50% of the time (domestic and global). Responsibilities include, but are not limited to: - Providing process safety leadership to all Amazon business units regulated by Amazon and determine if potential projects are safe/acceptable within Amazon’s risk profile. - Creating tools for compliance with Occupational Health and Safety Administration (OSHA) Process Safety Management (PSM) requirements including Process Hazard Analysis (PHA) for inspection, analysis, identification and prioritization of potential process hazards as well as other safety requirements with be required. - Evaluation of process safety risk and recommending controls, coordinating the development of Process Safety Information, and serving as point of contact for, and collaborating with, internal and external stakeholders and technical resources on control solutions. - Training, coaching, and mentoring others involved in process safety improvement activities including developing and providing training on process safety topics and developing and reporting process safety leading metrics and best practices is also required. - Leading and/or participating on incident investigations that are related to PSM, risk assessment teams, and EHS self-assessments and/or audits is a job responsibility. - Supporting site wide Workplace Health and Safety (WHS) programs, systems, and processes including a willingness to be on-call for emergencies is needed. Key job responsibilitiesAttributes we look for in a candidate: - Demonstrated ability to be flexible, adapting the approach to meet the needs of customers, business and program stakeholders, and engineering teams involved - Able to think big, insist on high standards and deliver results - Ability to self-manage priorities and deliverables. Flexible in responding to changing demands, goals, timelines, and priorities - Ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization - Ability to interact in a positive and professional manner, excellent critical thinker with problem-solving skills, think big and insist on highest standard while having the ability to work cooperatively in a team settingA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the teamOur Mission: The Global PSM team’s mission is to ensure the safe design and reliable operation of facilities that contain or use Highly Hazardous Chemicals (HHCs). Our mission is to provide the necessary support so Amazon can achieve the 2040 Climate Pledge responsibly and in a manner that safeguards the safety of our associates and the community at large. Program Strategy: the team focus is on building a safety program that reduces the HHC risks at Amazon to as low as reasonably possible. To do so, we are working to establish process safety frameworks in four important aspects of HHC processes:Technology – Process Safety Information, Process Hazard Analysis (PHA), Safe work practicesFacilities – Mechanical Integrity, Pre-Start-up Safety Reviews, Management of Change (MOC)Personnel – Process Safety Training, Process Safety Incident InvestigationsAudit and Assurance – Monitor program performance and maturationBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of program or project management experience- 5+ years of managing, analyzing and communicating results to senior leadership experience- Experience implementing repeatable processes and driving automation or standardization- Experience defining program requirements and using data and metrics to determine improvements- Bachelor's Degree in Process Safety, Chemical Engineering, Advanced Safety Engineering and Management or equivalent ...

Sr. Procurement Sustainability Mgr-Strategic Engagement and Partnership , Global Procurement Sustainability, GPO

Lead Amazon's Sustainability Transformation as our Strategic Engagement and Partnership Program ManagerAre you a visionary leader driven to create positive change? Join our dynamic Global Sustainability team and spearhead the creation and implementation of Amazon's GPS Strategic Engagement and partnership initiatives. As our Program Manager for ESG, you will have the opportunity to drive transformative strategies that position Amazon as a force for good, elevating our social, economic, and environmental impact worldwide through best practices in sustainability and supplier diversity.Main Responsibilities:Collaborate with Cross-Functional leaders: You will partner with leaders across Amazon's Worldwide Operations, including Sustainability, Supplier Diversity & Inclusion, Economic Development, Public Policy, and more. Leverage your exceptional communication and relationship-building skills to align on key messaging, policies, and global campaigns that advance our ESG agenda. Work closely with communications, policy, and marketing teams to craft compelling executive-level content, ensure policy alignment, and amplify our impact at key supplier diversity and ESG activations and initiatives.Champion Innovative Supplier Diversity: You will develop forward-thinking strategies to foster a diverse, equitable, and inclusive supply chain. Identify and onboard impactful new suppliers, driving positive change in communities worldwide. Showcase your strategic skills as you streamline processes, track KPIs, and proactively mitigate risks. Partners with advocacy organizations to execute this.Elevate Amazon's Sustainability Leadership: As a trusted partner to industry-leading organizations, NGOs, and government entities Mission To accelerate good for the people and planet through purpose-led procurement. Business Operations Driving responsible procurement in the value chain to protect the environment, promote economic growth, safeguard human rights, advance social equity while fostering community impact. , you will position Amazon as a trailblazer in corporate sustainability. Spearhead high-profile collaborations and thought leadership initiatives that solidify our reputation as a driver of positive global transformation. Leverage your branding, marketing, and content creation expertise to build buy-in and engagement for our sustainability vision.Thrive in a Dynamic, Purpose-Driven Environment: This role will challenge you to excel in an ambiguous, fast-paced setting. Your ability to navigate complexity, think critically, and drive operational excellence will be key to your success. If you're a visionary leader passionate about creating sustainable impact, we want to hear from you.Basic Qualifications:• Bachelor's degree in Supply Chain, Business, Engineering, or a related field• 3+ years of experience in program management or supply chain operations• Proficiency in Microsoft Excel and project managementPreferred Qualifications:• 5+ years of program management experience• Exceptional communication and stakeholder management skills• Experience with ESG initiatives and sustainability strategies• Lean/Six Sigma expertise• Expertise in financial/inventory management software• Branding, marketing, high-impact content creation skills, and story tellingThis role requires relocation to one of Amazon's global hubs. Are you ready to transform sustainability at scale and leave an enduring impact? Apply now!Key job responsibilitiesAs a strategic leader, you will collaborate with cross-functional teams across Amazon's operations, including Sustainability, Supplier Diversity & Inclusion, Economic Development, and Public Policy. Leveraging your exceptional communication and relationship-building skills, you will align on key messaging, policies, and global campaigns to advance the company's ESG agenda.You will develop forward-thinking strategies to foster a diverse, equitable, and inclusive supply chain. This will involve identifying and onboarding impactful new suppliers, driving positive change in communities worldwide, streamlining processes, tracking KPIs, and proactively mitigating risks. You will partner with advocacy organizations to execute this vision.As a trusted partner to industry-leading organizations, NGOs, and government entities, you will position Amazon as a trailblazer in corporate sustainability. Spearheading high-profile collaborations and thought leadership initiatives, you will solidify the company's reputation as a driver of positive global transformation. Your branding, marketing, and content creation expertise will be crucial in building buy-in and engagement for Amazon's sustainability vision.A day in the lifeAs an Engagement and Partnerships Sr. Mgr, you'll lead Amazon's efforts to increase awareness, adoption, and compliance with its Supply Chain Standards and ESG frameworks. Your day involves coordinating with cross-functional teams to develop strategic engagement plans for key stakeholders, including suppliers, advocacy groups, associations, and academic institutions. You'll host informational sessions, analyze supplier data, prepare thought leadership content, and monitor industry trends to position Amazon as a leader in responsible supply chain management. Throughout, you'll leverage your communication, stakeholder management, and project coordination skills to drive positive impact and build Amazon's reputation as a force for good.About the teamTeam MissionTo accelerate good for the people and planet through purpose-led procurement. Business OperationsDriving responsible procurement in the value chain to protect the environment, promote economic growth, safeguard human rights, advance social equity while fostering community impact.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree ...

Sr. Product Manager

Amazon is seeking a Senior Product Manager to lead North America's vehicle redeployment strategy for our Last Mile delivery fleet. You will develop & scale our redeployment initiative through technology and product testing, vendor management, repair shops, DSP experience, and internal stakeholder management.The Global Fleet and Products team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service. Our partners work out of delivery stations across North America and are assigned delivery routes and packages 7 days a week that are delivered by their vans and drivers.This Sr. Product Manager will have stellar business acumen, be comfortable interfacing and driving various functional teams, have a passion for developing and implementing processes in an ambiguous problem space, and be willing to roll up their sleeves to build a program that will significantly impact Amazon’s last mile delivery capabilities across North America. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented and will have an ability to work independently under time constraints to meet deadlines. This candidate will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities• Comfortable in different roles, sometimes supporting, sometimes leading.• Work backwards from the customer, introducing new ways to manage Amazon-owned equipment.• Deliver features/services to drive continuous value to customers.• Ensure key information cascades consistently and smoothly across stakeholder organizations.• Collaboration with internal and external stakeholders, including suppliers, ops, finance, and other business teams to bring ideas to fruition.• Develop automated solutions in partnership with technology teams.• Is capable of taking accountability and driving planning, resolution and execution with his/her team.• Responsible for understanding program execution (end to end) to ensure products can measure internal and external performance standards at scale.**Travel expectations are approximately 15%.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager - Salesforce, Americas DSP

At Amazon, we're working to be the most customer-centric company on earth -- including how we fulfill and deliver customer orders. The goal of Amazon’s Delivery Service Partner (DSP) Management Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class experience through the introduction of pioneering new products and services in the last mile space.We are looking for a Sr. Product Manager – Salesforce in our Last Mile organization. The NA DSP Salesforce team works backwards from DSP performance to support the business strategy by designing tools to drive DSP improvement at scale. In this role, you will maximize the value Last Mile derives from Salesforce by leading and implementing strategic projects to enhance our Salesforce org. You will establish mechanisms to increase platform adoption, identify risk, and maintain a high bar for delivering reliable and secure solutions that work backwards from customer needs. This role will be the conduit between the business stakeholders and the Salesforce tech team to deliver improved internal and external workflows through the creation of new features, key data sets and enhanced reporting mechanisms to improve Salesforce user experience. Key job responsibilities• Define and improve strategies for how to optimize Salesforce usage in Last Mile• Develop and deliver on a coherent strategy, including design, user requirements, market assessments, scalable delivery plan, and adoption strategy• Engage customers, partners and internal stakeholders to determine business requirements, technical considerations and strategic objectives.• Provide reports, insights, and recommendations to leaders of DSP programs & products as well as overall Last Mile leadership to drive increased effectiveness for our DSP partners and program teams• Recommend new product features, workflows, and ideas to influence Salesforce platform adoption and utilization• Collaborate with cross-functional partners to improve tools and productivity• Identify risks that threaten project success and develop mitigation plans• Gather business requirements, conduct business process analysis, and manage complex CRM projects.• Take ownership in driving new feature development through every stage of the product life cycle and deliver incremental value• Act as product champion and establish effective relationships with key partnersAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience as a product manager or owner- Experience owning feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience working across functional teams and senior stakeholders- Must have knowledge of Salesforce CRM products and experience with implementing Salesforce CRM improvement projects ...

Sr. Product Manager - Tech, Grocery Robotics and Automation Systems

At Amazon, we are constantly working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon's Grocery Robotics and Automation Systems team is seeking a proven technology product management leader (Sr. PMT) to lead the our Machine Reliability Experience (MRX) and Launch Readiness Experience (LRX) software program. The MRX and LRX are crucial to our success at Grocery Robotics and Automation Systems as we prepare to scale our automation solutions across the Amazon Grocery Fulfilment Network. The Sr. PMT will partner with business and engineering teams across Amazon to identify opportunities to reduce our deployment time to market and reduce our unplanned time post-launch. Leveraging these opportunities, the role owns developing the roadmap of innovation that aims to build a comprehensive software suite through the entire deployment and launch journey, while guiding the evolution of our technical architecture to turn the headwinds of today into the core capabilities of tomorrow. Key job responsibilitiesAs the Sr. PMT, your responsibilities will include:• Drive feature launches including working with business development, marketing, leadership, customer support, engineering, UX, operations, solution architects, and other product management team members• Own and define the feature design and technology approach, managing tradeoffs and dependencies with key stakeholders• Understand market trends and build business cases for new product opportunities.• Dive deep into customer feedback to represent the voice of the customer to the engineering team and other stakeholders• Ability to establish and monitor business metrics to drive the team’s progress toward goals• Review with stakeholders status, progress and results of projects• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.• Maintain a feature backlog. Make requirements trade-offs for short-term and long termAbout the teamThe Grocery Automation and Robotics Systems Team innovates, designs, develops, and integrate automation solutions to reduce cost and time to serve, while improving customer and employee experience for our Grocery operations. Our road map focuses on systematically improving every aspect of the Amazon’s Grocery operations from: associate experience, safety, costs, storage, throughput capacity, speed, flexibility, scalability, sustainability, operational performance and reliability. Our team members possess deep design experience and innovation skill-sets in these technical areas. We work closely with internal partner teams in all geographies to align priorities, eliminate duplication or waste. Our solutions are extremely cost effective, driving Customer value and experience. The team provides oversight and approvals for project technical feasibility, design and realization.BASIC QUALIFICATIONS- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- 5+ years of end to end product delivery experience- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Product Manager - Tech/External Service, AWS End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.The Amazon Display Protocol team in AWS End User Computing is looking for a talented and passionate senior technical product manager to help us develop and grow our portfolio of products and technologies, and change the way people use interactive graphics applications in the Cloud!We are developing state of the art, low-latency remote display protocol. Our products provide to end users a secure and efficient way to get access to the graphical interface of a remote desktop or application that resides in the cloud or in a data center using different types of client devices and over varying network conditions.AWS services such as Amazon Workspaces and Amazon AppStream 2.0, as well as many customers around the world, including Netflix, Volkswagen and LG Electronics, leverage our technology to remotely interact with applications, running on EC2 or in their data center, using a range of end-user devices such as desktops, laptops, Chromebooks or thin-clients.You will be part of a distributed team with members both in the US and Italy. This position is for candidates who would like to join our team in Bellevue, WA. Given the distributed nature of the team, you may be asked to visit our team in Italy occasionally when conditions permit. There will also be opportunities to represent your product at major international/domestic conferences. Preferred qualifications* Experience with remote display protocols, such as Microsoft Remote Desktop and VNC* Experience with End User Computing products and services * Entrepreneurial spirit with track record for delivering results in fast-moving environments * Experience working with a diverse and geographically distributed teamKey job responsibilitiesYou will be part of an international team building technologies and products such as NICE DCV (https://aws.amazon.com/hpc/dcv). As a Sr. Product Manager - Technical/External Service, you will own portfolio strategy, product definition, feature prioritization, messaging, pricing, adoption, customer interaction, sales enablement, and team development. You will work with stakeholders across AWS as well as outside of Amazon, including lighthouse Fortune 100 and 500 companies using our products.A day in the lifeThis is a high visibility and high impact role. Every day you will have to balance your efforts among working closely with engineers to find innovative solutions for satisfying interesting customer needs, defining new product features, collaborating with our go-to-market teams to drive adoption, interacting with customers and partners, and representing our products and the team in front of all levels of AWS leadership. Either way, there will always be something new to learn. We ask you to be highly passionate, motivated, and willing to make a significant contribution to our team. Your talent and passion can make a big difference.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of working as a Technical Product Manager experience- Experience in taking a product from conception & definition phase through engineering design and taking it to market- Bachelor's Degree in Computer Science or similar, or comparable years of experience ...

Sr. Product Manager , Amazon

As a Sr. Product Manager in this role, you will be responsible for launching new asset/driver types starting from the pilot phase to scaling it globally. You will be responsible for defining the product features, work with cross functional teams (product, engineering, pricing, marketing, fleet, legal, etc.) to get the program off the ground, develop and execute the scaling strategy, and manage the product roadmap. You will make key strategic decisions and get buy-in from senior leadership. If you enjoy building from scratch, working in a fast-paced environment, and structuring ambiguous problems, this could be a great role for you.As an ideal candidate, you will need an extensive background in product management, demonstrated leadership of high-impact strategic initiatives, and experience in managing and launching products. You possess the ability to synthesize customer pain points, craft product vision and roadmaps, develop requirements and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role offers an opportunity to play a prominent role in leading efforts that make a difference to our customers, while improving our efficiency and cost structure. Successful candidates would be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.BASIC QUALIFICATIONS- Experience as a product manager or owner- 6+ years of end to end product delivery experience ...

Sr. Product Manager, Amazon Freight Partner - Product & Tech

**This role can be based in Bellevue, WA**Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs, and contribute to Amazon’s sustainability goals? Amazon Freight Partner (freightpartner.amazon.com) is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential. The Amazon Freight Partner team is seeking candidates with entrepreneurial spirit who are quick learners and comfortable operating in a fast-paced environment.As a Sr. Product Manager in this role, you will be responsible for building products that enable our partners to execute safely, at a low cost and compliant with rules and regulations. You will be responsible for defining the product features, work with cross functional teams (product, engineering, pricing, marketing, fleet, legal, etc.) to get the program off the ground, develop and execute the scaling strategy, and manage the product roadmap. You will make key strategic decisions and get buy-in from senior leadership across transportation. If you enjoy building from scratch, working in a fast-paced environment, and structuring ambiguous problems, this could be a great role for you.As an ideal candidate, you will need an extensive background in product management, demonstrated leadership of high-impact strategic initiatives, and experience in managing and launching products. You possess the ability to synthesize customer pain points, craft product vision and roadmaps, develop requirements and manage all aspects of execution. This requires rapid learning in new domain areas, understanding integration between products and systems, technical skillsets in analyzing data to make product decisions. This role offers an opportunity to play a prominent role in leading efforts that make a difference to our customers, while improving our efficiency and cost structure. Successful candidates should be analytical, comfortable thinking big and diving deep, and have a proven track record of end-to-end project ownership and successfully delivering results in a fast-paced, dynamic business environment.The Middle Mile Transportation Technology organization builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager, North America Customer Delivery Experience

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.The North America Customer Delivery Experience team is seeking a Product Manager to lead the planning, execution, and delivery of features for existing products. You'll work independently, either embedded within a single team or across multiple teams, focusing on product vision and customer delight. Your work will impact customer experience, feature usability, success metrics, team goals, and potentially organization-level objectives.As a Product Manager, you'll follow Amazon's "working backwards" approach, serving as the Voice of the Customer. You'll conduct in-person research, perform experiments, and use data-driven insights to identify unique use cases. Your role involves collaborating with designers on prototypes, ensuring product compliance, localization, and accessibility. You'll drive constructive discussions among cross-functional teams to reach consensus on product decisions.Communication is key in this role. You'll own product feature communications, developing clear documentation and strategic materials. You'll manage stakeholder relationships, articulate feature details, and drive timely decisions to accelerate progress. Your responsibilities may include overseeing the launch process, managing post-launch support, and continuously improving products based on customer feedback and performance metrics.Leadership and mentorship are also important aspects of this position. You'll contribute to recruiting efforts, mentor team members, and help develop talent within the organization. Your ability to identify and resolve issues, define and monitor KPIs, and drive improvements will be crucial to the success of the team and the products you manage.Key job responsibilities- You work effectively with customers, stakeholders, and engineering teams to deliver large or significant features successfully. Your efforts result in measurable improvements to your customer’s experience.- You own defining the strategic vision for major features or a product, establishing a roadmap, and have a track record of successfully driving engineering teams to deliver on that vision. You make crisp decisions about what projects move forward and in what priority order. You successfully manage all stages of the lifecycle (from concept to delivery). - You understand the architecture of the systems and technologies behind your product (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements). - You are able to influence technical priorities and business strategy through data-driven contributions. You successfully make a case for resource allocation to achieve a desired customer or business outcome. - You communicate ideas effectively, both verbally and in writing, to all types of audiences. You are able to write narratives, PR/FAQs, and other strategic documentation. - You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You partner successfully with technical and non-technical customers, stakeholders, compliance, and engineering teams.- Your product management practices set a great example to others. You routinely and efficiently deliver the right things. You are a simplifier. You judiciously add, refine, and remove features. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks. - You actively participate in the hiring process and mentor others.A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the teamThe Customer Delivery Experience (CDE) Delivery Estimate Accuracy (DEA) team's focus is to standardize, optimize, and teach to impact customer experience, support business growth, innovation and balance different tradeoffs to manage cost, speed and quality. The CDE team strives to be experts in mining, maintenance and reporting of order fulfillment data and make intelligent recommendations of process innovation across execution in Amazon’s supply chain. The team also has single threaded ownership of improving Delivery Estimate Accuracy and drive several tactical programs across multiple cross functional teams in the Amazon supply chain including field operations, planning, technology and execution teams.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager, P&L Leader, Amazon Freight Less Than Truckload

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services. Key job responsibilities- Develop and drive strategies to grow Amazon Freight's US Less Than Truckload business by working across partner teams including Sales, Pricing, Product, Operations, and Support.- Build and manage the Amazon Freight Less Than Truckload New Initiative P&Ls and reporting across associated partner teams. - Own the short (1 year), medium (3 year) and long-term financial forecasts for new business initiatives.- Engage Amazon Freight's network planning and operations teams to guide strategic supply chain innovations to grow new business initiatives.- Maintain and continuously improve the investment thesis for new demand channels. - Own ROI for investments in our new business initiatives.- Drive cost reduction initiatives to improve customer pricing.A day in the lifeIn this role, you will collaborate with cross-functional teams to drive the strategic vision and execution of new business initiatives supported by Amazon Freight's Less Than Truckload Operation. Your day may involve analyzing P&L data, identifying opportunities for optimization, and developing strategies to improve profitability while fostering growth. You will engage with program managers, product managers, supply chain operations, and finance to align on initiatives and overcome challenges. You will drive alignment across multiple teams on a long term vision for AF LTL's new business initiatives and influencing operations and product roadmaps to support that vision.About the teamYou will be part of the Amazon Freight Less Than Truckload (AF LTL) Business team, a dynamic group responsible for driving strategy and owning the P&L for Amazon's internal Less Than Truckload initiative. The team collaborates closely with teams across Amazon Stores, as well as Amazon Freight Product, Finance and Operations teams to develop AF LTL into a full service transportation product. The team's mission is to build a profitable Less Than Truckload service that customers love.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager, Relay Contracted Supply

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. Our mission is to build the most efficient and optimal solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, , and techniques, and operate high volume, low latency, and high availability services. Oh, and we will need great leaders too (this is where you come in … read on)As part of the leadership team, you will lead technology product and management for an exciting and confidential initiative in middle mile organization. You will regularly interact with executive leadership and work with business teams to product , develop the product development , technology and execution. You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work alongside engineering (dev and test) organization.To accomplish this, you will be expected to have an established background in technology product development, excellent project management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals.Come and see for yourself why we are one of the most admired company in the US, rated #1 in Innovation and # 1 in Customer Service, and be part of our tradition of working hard, having fun and making history! At Amazon, we hire hands-on managers at all levels. This leader dive deep into the details on business, operations and engineering. We need technical, detail-oriented leaders who can build and grow organizations.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience in using statistical analysis to identify issues or opportunities for improvement- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Sr. Product Manager, Seller Fulfillment Services

At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new programs and services. You will help with the adoption of these new services and tools as a critical member of the Seller Fulfillment Services Team. Identify, design, develop, implement and execute new and existing processes, policies, goals and solutions to increase adoption of fulfillment solution that enhance the overall customer experience. Drive development efforts and manage priorities for project/program completion, including operational solutions. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance the operational productivity, accuracy and effectiveness when helping deliver performance to customers. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain and fulfillment operations. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. Key job responsibilitiesThe Sr. Product Manager will be responsible for building customer facing products that simplify the ability of our sellers to operate their business on Amazon marketplace, unlocking their true fulfilment potential. With a goal to improve customer and seller experience at every opportunity, this individual will work backwards from customer needs to reduce Seller friction, and in turn empower them to better control their business through our suite of products.About the teamAmazon’s Seller Fulfillment Services team builds products/software to help the hundreds of thousands of Amazon Sellers ship their orders from their own warehouses directly to our Customers. BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery ...

Sr. Product Manager, Technical, Global Procurement Technology (GPT)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon Global Procurement Technology (GPT) is seeking an experienced Sr. Product Manager (Technical) to envision, define and deliver Amazon's complex end-to-end Indirect Supply Chain technology solutions. This role will be responsible for partnering with internal business leaders and users to identify the most impactful business needs where technology solutions can deliver worldwide customer value to make Amazon's source-to-pay process even more efficient. Partnering with internal customers, cross-organizational technology teams and third party software vendors to identify, recommend and plan best in class business solutions, the successful candidate will bring clarity to ambiguous problems while collaborating with Program Managers and Engineers to plan and deliver impactful technology solutions. Developing 1-3 year strategies and product roadmaps, decomposing releases into prioritized feature-sets, identifying adoption metrics and tracking KPIs, analyzing and recommending best-fit solutions across internal and external software offerings and identifying opportunities to integrate systems into a cohesive user experience ecosystem, the GPT Sr. PM-T has the opportunity to drive innovation and measurable business results on a global scale.Given the breadth of the solutions we develop and integrate, this role will require coordination across internal and cross-divisional Amazon teams as well as third party vendors. You’ll work with customers, partners, and business stakeholders to align prioritized features with engineering solutions that deliver the most value and customer satisfaction. You will partner with business Directors and VP's as well as GPT Program Management and Engineering teams to define new capabilities and solutions through expertly crafted narratives, business requirements, market analysis, recommendations, and prioritized road maps, while driving clarity for business partners and engineers alike. Successful applicants will have experience aligning to measurable business goals (KPIs), developing product strategies, forming business sponsor and governance groups and user focus groups, creating product road maps, detailing functional requirements, crafting solution recommendations, facilitating business and technical meetings, partnering with resources outside of the team to get things done, making priority trade-off decisions, managing customer expectations, generating product buzz and communicating to a large number of stakeholders. The role is expected to communicate effectively to all levels within the company, both in writing and in meetings. The ideal candidate will have technical expertise, including a working understanding of systems design using common cloud technologies, able to actively participate in review discussions about engineering architecture and design, able to independently resolve integration challenges with other teams, and review UML, ERD and related technical diagrams and documents. The candidate will have experience managing complex products that span multiple projects and programs across multiple engineering and stakeholder groups. The successful candidate will thrive in a fast paced environment, deals well with ambiguity, develops and builds clarity, and is willing to roll up their sleeves to dig into any initiative or business problem. The candidate will have high standards for themselves and everyone they work with, and will be constantly looking around corners to prevent short sighted decisions while making trade-off decisions to optimize time-to-market. We are looking for a proven ability to work closely with the engineering team, and someone who is excited to take on new, ambiguous product domains that rely on the candidate's ability to generate clarity, solutions and a path to successful outcomes. TRAVEL REQUIREMENT: 25-40% Key job responsibilities - Support various business groups within the Global Procurement Organization, converting requests into value-justified initiatives, well-researched solution recommendations, product charters and roadmaps, a pipeline of feature-sets and deliverables to deliver value to multinational business teams. - Partner with business sponsors and stakeholders to identify clear and measurable path to improve Amazon's Source-to-pay process by reducing the risks to the supply chain process through technology improvements. - Apply a structured change management approach to roadmap changes and new product opportunities to effectively meet customer needs and maintain transparency. - Operate as a single-threaded-leader of the products within the PM-T's portfolio, taking responsibility for creatively delivering results through partnerships, vision and product leadership.KEY PERFORMANCE INDICATORS: - Earn the trust of key stakeholders both inside and outside of the department - Manage intake requests for features and projects, assisting requestors to value-justify their product and feature proposals - Become a subject matter expert for business processes and relevant technology systems within the assigned business domains and associated programs. - Champion standards and process improvements (both for business stakeholders and for Engineering and Program Management teams) - Create and manage measurements that track adoption and utilization of products and features, using KPI's to measure and drive successful goal completion and inform product road map pivot decisions - Speak the language of business; speak the language of engineering; think the language of product managementBASIC QUALIFICATIONS- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Bachelor's degree ...

Sr. Product Manager, Value Added Services, WW VAS Product

Do you want to lead design of Amazon's last mile business product strategy? Do you thrive while working backwards from a customer problem statement or need and designing entirely new products from the ground up or significantly changing features and experiences? Are you looking for a role where you can have a highly visible international impact on the business? The Worldwide Delivery Service Partner (DSP) Product and Strategy organization is seeking a Senior Product Manager to drive rapid global expansion of Amazon’s Last Mile delivery capabilities.At Amazon, we're working to be the most Customer-centric company on earth. The Worldwide DSP Product and Strategy team is constantly re-inventing the customer experience. We're doing so by building a world class last mile operation that raises the bar on customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a rapidly expanding global network of entrepreneur owned and operated small businesses (the DSP program). To enable the program to scale in a sustainable way, Amazon is seeking an exceptional Senior Product Manager who will define the vision and global product strategy for a product supporting a network of 3500+ individual entrepreneurs who are rapidly scaling small and medium businesses in 22 countries. This is a new and a fast-growing space with loads of complexity due to the unique challenges of taking a tested model and innovating new ways of delivering products across highly variable environments. This individual will work with cross-functional teams to leverage best practices from various last mile channels using diverse technology to ideate, design, and launch this new product. The optimal fit for this role will be a candidate wanting to roll-up his or her sleeves, dive into a challenge, develop a path forward by working with multiple stakeholders, and convince senior management that their solution is the best one. This will be a high visibility global role, meaning that the optimal candidate will be comfortable driving critical business decisions in fast paced, high pressure, and often ambiguous environment, and elevating critical one-way door decisions to senior leadership. A successful candidate will be customer focused, highly analytical, resourceful, a big thinker, a strong writer, and able to operate at all levels of the organization. Any background in logistics, last mile, supply chain and/or experience in risk management and product management will be considered a plus.Our organization is based in the US, but we support global operations across Americas, EMEA, and APAC. Domestic and international travel will be required 10-20% of the time.Key job responsibilities- Lead and deliver innovative products to drive step changes in DSP profitability and operating effeciency and eliminate DSP pain points- Manage the global product roadmap across all DSP geographies- Own the operational performance and all metrics/KPIs for DSP satisfaction and adoption for your product - Monitor the effectiveness of existing programs and vendors' services, using utilization data, real-time vendor data and feedback from the global stakeholders- Build and manage governance for global vendor management and provide metrics on performance and effectiveness- Partner with finance to develop financial models, run financial reviews and manage the governance, approval process and reporting for budgeting and funding the product- Define and maintain global business and technical requirements for your product. Communicate both product and project plans through clear, precise and regular communication with all stakeholders.- Retrieve and analyze data and insights both locally and globally to solve business problems at their root, stepping back to understand the broader context- Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the programBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience managing third-party vendor lifecycle, including selection through RFP/RFI process, vendor performance management and vendor offboarding ...

Sr. Product Marketing Manager - GTM, Blink, Blink

Blink is at the forefront of the consumer electronics home security market, and is the result of one of the most successful Kickstarter campaigns ever. We have been growing at an astounding rate since the first product introduction in 2016. We are seeking a creative, customer-obsessed and results-driven Product Marketing - GTM (go-to-market) professional to help bring new products to market globally.The Blink PMM (Product Marketing) team is small, but mighty. We strike a balance between start-up nimbleness with a bias for action and scaled, customer-obsessed, data-driven decision making. We are a passionate group, collaborative in nature, and firm believers in hard work and teamwork. We are responsible for bringing to market all areas of the roadmap, spanning devices, new features, subscription features, new regions, and more.Key job responsibilities- Support the PMM team in executing product positioning, creative management, and other launch requirements for all global market segments- Collect and analyze consumer and competitive research for the product category in order to drive GTM and positioning strategy- Maintain strong cross-organizational communications (Sales/Creative Marketing, Operations, PR, Legal, Engineering, etc.) to ensure launch processes are on track- Coordinate creative requests and execution with design team for creative content such as packaging and online assets for all global regions- Manage vendor relationships and deliverables for items such as packaging creation- Develop personas and user stories to voice and creatively solve for customer needs from unboxing experience and purchase decisions through on-boarding and use- Build out strategic recommendations and drive positioning decisions with senior leadershipA day in the lifeAs a Product Marketing Manager at Blink, you will leverage your interpersonal and organizational skills to collaborate with cross-functional teams across Blink and Amazon (sales, marketing, engineering, program management, operations, legal) to launch innovative products and features for our customers across the globe. You will drive planning and strategy across Blink device and feature programs – coordinating with product, marketing, sales and public relations to deliver and document recommendations that optimize for customer and business success. You will collect and analyze consumer, product and market segment data to inform product and feature positioning strategy.About the teamBlink Marketing is dedicated to delivering the best experience for our customers while driving growth for the Blink business. We are committed to upholding our Leadership Principles including Learn and Be Curious, Earn Trust, Deliver Results, and of course — Customer Obsession. We strive to produce best-in-class content, creative, and campaigns across channels and markets. We embrace our differences, seek to raise the bar, and work tirelessly to surprise, delight, and innovate. Blink is one of the fastest growing businesses in Devices.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience leading go-to-market for consumer software or hardware product launches- Experience building, executing and scaling cross-functional marketing programs- Experience using data and metrics to drive improvements- Experience communicating results to senior leadership ...

Sr. Product Marketing Manager, AWD

We are seeing a hockey stick growth of our low cost bulk storage solution called Amazon Warehousing and Distribution (AWD). Drive marketing initiatives to grow this business multi-fold year over year. As the marketing manager, you will be responsible for developing campaigns and programs to drive business objectives, and collaborate with product team and internal stakeholders to execute the campaigns and track their performance.Key job responsibilities• Define the strategy and manage the full lifecycle of acquisition focused marketing initiatives for which you define measurement and report impact back to the business.• Analyze and define key objectives, messages and channels, to drive awareness and engagement of AWD.• Create high-quality, engaging communications and copy for customers across a variety of channels, including search, emails, FAQs, Help pages, newsletters, videos, websites, announcements, and others.• Build and execute digital campaigns (web, email, social etc) to existing sellers, measuring their effectiveness to enable future enhancements.• Create and maintain communications toolkits, processes, templates, and messaging for stakeholder teams.• Contribute to cadenced reporting and narratives (e.g., WBR, MBR, QBR, etc.) and are able to present them effectively to senior leaders.• Propose, execute, and scale new ways of creating and distributing communications, including identify and driving process improvements.About the team In this role, you will have the opportunity to build scalable marketing programs that drive growth of AWD business. You will develop engaging copy and content to engage sellers. You will manage and execute initiatives, working with cross-functional teams. You will have communications program management experience, excellent writing skills, and the ability to easily adapt communications for different audiences. You will exercise extremely high judgment in narrow time frames, inject logic and care into communications, and ensure marketing initiatives are delivered to the highest standards. You will also have a strong sense of brand and editorial voice, with the ability to harmonize messages across multiple channels and marketing vehicles.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience leading go-to-market for consumer software or hardware product launches ...