Sr. Program Mgr., Flex Safety, Amazon Flex

At Amazon, we strive to be Earth’s most customer-centric company, where people can come to find and discover anything they might want to buy online. At Amazon Logistics we are building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages. Amazon Flex is powered by a mobile app that works in concert with our advanced logistics systems that allows delivery partners to on board, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are nothing short of disruptive, and promise to challenge traditional approaches, and change the way the industry operates.As a Senior Program Manager, she/he will be expected to excel when faced with ambiguity. She/he will have high judgement and understand which opportunities drive the most strategic value for the business in long-term. She/he will not be limited by the present and will constantly look ahead to the future. Successful candidates will enjoy working in a collaborative, analytical, and fast-paced environment and are comfortable interacting with highly technical cross-functional teams. She/he will regularly interact with senior leadership (Director and VPs at a WW level) to drive adoption and change throughout the business, while also understanding and role modelling the importance of the front line business and teams. Candidates must demonstrate a track record for building and leading cross functional projects with internal stakeholders, strategic thinking, and success in all phases of business and team development. This is a highly visible position that will interact at all levels of the Amazon Flex business. Key job responsibilities· Defining a data-driven product vision, developing business cases and requirements, and prioritizing competing opportunities.· Partnering with other teams across Transportation to identify and influence development of new products and services· Understanding customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment.· Interacting with stakeholders at multiple levels and in multiple locations, and working with business, Public Relations, Legal and tech teams to define and deliver solutions.· Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.· Collaborating with global stakeholders in other regions to define requirements that support international use cases.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Readiness Program Manager, AWS Support

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS is one of Amazon’s fastest growing businesses, serving millions of customers in more than 190 countries. We are reshaping the way global enterprises use information technology and we are powering the next generation of global business leaders. From start-ups to multi-national corporations and governments, more than 1 million active customers trust AWS every month as their cloud platform. AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on AWS services. As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will be surrounded by people that are extremely smart, passionate about cloud computing, and believe that world class support is critical to customer success. Amazon Web Services has an opening for an Sr. Readiness Manager focused AWS Support. The ideal candidate thrives in a dynamic, fast-paced and innovative environment, and brings strong experience managing projects and programs, leading cross-functional teams, managing risk, and driving change. As an Operational Readiness Manager, you will be responsible for organizing and managing the process to ensure that the AWS Support team is ready and able to provide world class customer support for the launch of new products/services and features across all our global sites. You will collaborate cross-functionally with AWS service (product) teams, marketing, training, and our AWS Frontline Support teams to ensure that employees are trained and operationally ready for the launch of new services. You will bring strengths in continuous improvement, breakthrough thinking, and play a significant role in driving and managing the readiness of our global support team to keep pace with the launch of each new product/service. Key job responsibilities• Collaborate effectively with AWS Service teams, marketing, subject matter experts (SMEs) and others on the AWS Support team to develop technical training, knowledgebase content, and ensure completion of key operational readiness requirements for the launch of new services and features.• Manage multiple projects and programs concurrently• Leverage rapid, agile development techniques• Foster strong relationships with teams across AWS, leading and influencing others effectively to achieve cross-functional alignment on goals and successful product/service launch execution• Perform needs analyses using available data and evaluate program results to continuously improve readiness and the customer experience with support on new services and features• Establish processes, tools, and tracking/reporting mechanisms to streamline and simplify launch preparations and readiness.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 3+ years of managing stakeholders in cross-functional project experience ...

Sr. Salesforce Developer, Amazon Air Cargo

In Amazon Air, process driven techniques help us deliver smiles to both our internal and external customer daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united. Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can “soar” here at Amazon Air (AIR)!Amazon Air Cargo is looking for a Sr. Salesforce Developer interested in revolutionizing customer relationship management (CRM) for the air freight industry. This role will think big about how emerging technology can streamline the customer experience and then build those technologies into Amazon Air Cargo's Salesforce instance and other tools. This role requires ownership of the end-to-end product/feature development, including customer/stakeholder engagement, requirements definition, project management/communication, and development to operate at scale. The ideal candidate has experience building CRM products and Application Programming Interfaces (API) from scratch with minimal guidance.Key job responsibilities• Build solutions in Salesforce.com leveraging Force.com, VisualForce, APEX, Lightning Web Components, Web Services, and APIs• Own all aspects of architecture, end-to-end design, development, security, design/development best practices, integration and deployment (CI/CD), release architecture, and automation regression testing• Experience with integrations and knowledge of integration patterns• Support cross-systems integrations across native Salesforce ecosystem, as well as other cloud technologies including AWS• Partner with Sales, Operations, Product, and external customers to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value• Participate in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products• Proactively identify opportunities to leverage Salesforce.com in innovative ways to improve existing business processes and support rapid scalingAbout the teamMeet Amazon Air, yes Amazon has its own airplanes! We delight our customers by providing super fast delivery across the widest variety of selection and customers.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- Experience in communicating with executives to describe software product features, technical designs, and product strategy- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production- 5+ years of Salesforce Development experience, utilizing Apex, Visualforce, Lightning component frameworks, triggers, batch Apex, and Salesforce APIs- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems ...

Sr. SDE, Devices & Services Trust CX Innovations

Amazon’s Devices & Services Trust CX Innovations are at the forefront of this latest technology wave of Generative AI experiences. We deliver responsible AI and world-class products that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products in a manner that maintains our high bar for privacy, inclusion and accessibility. We are looking for a passionate and talented Software Development Engineer with experience building innovative and highly scalable applications that customers love. As a member of the team you will be responsible for leading the design, implementation and launch of many key features and fundamental infrastructure for Trust experiences. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.The ideal candidate feels strongly about customer obsession. This person is clearly passionate about delivering experiences that delight customers and creating solutions that are robust. A commitment to team work and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high-performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a growth environment where priorities shift fast. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalent- 5+ year AWS experience (or equivalent public cloud) to design, implement, launch, test and maintain large scale cloud based distributed data handling and management system from end to end.- This is a full time employee role. A typical week requires the role to join daily standup, sprint planning meetings, sprint retros, demo meetings, OE meetings, design reviews, code reviews discussing and other software development activities to collaborate with team members across our org and partner teams.- The role requires availability to be able on pager duty for 24x7 oncall work (one oncall duty in a 1-2 months period). ...

Sr. SDE, Firmware, Amazon Key For Business

How often have you had the opportunity to be a member of a team that is tasked with solving a huge everyday problem through innovative technology? Would you like to know more about how we are using the internet of things (IoT) to transform and disrupt an entire industry? If this sounds intriguing, then we’d like to talk to you about a role on the Key for Business team tackling a set of problems requiring significant innovation.Key job responsibilitiesYou will work in a highly collaborative environment that feels like a startup inside a big company. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving complex problems at scale. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people.In this role you will: - Design and create world class firmware and software- Dive into and take ownership of critical design issues and code - Interact with cross-functional teams across the company, including hardware team - Participate in design and code reviews - Address all aspects of technology readiness, including manufacturability - Help build robust methodology and processes to deliver technology to productsAbout the teamKey for Business (KfB) team’s mission is to provide Amazon with 1-click access to every customer's doorstep. Key for Business, our patented building access technology, supports Amazon Last Mile in the US.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Security Engineer, Kuiper Security

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.THE ROLEHave you wanted an opportunity to develop software for an advanced satellite broadband telecom service? The Security team owns the operational security of the constellation end-to-end. We provide the necessary infrastructure to establish secure communications and strong authentication, enabling the confidentiality for our customers and security for our constellation. This team drives the research & development, deployment and operation of several mission-critical security systems for the Kuiper constellation end-to-end. You will work in a start-up like culture to bootstrap software systems focused on security, and help instill the security culture in the organization. Export Control RequirementDue to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesWe are looking to hire a Security Engineer that has experience in leading the technical conversation, making design decisions and building large-scale, complex system & security service. You will work with a diverse, multi-disciplinary security engineering team to determine the requirements and set the bar for our security best practices and systems development.JOB RESPONSIBILITIES - Work with our peer teams and customers to design suitable software & security systems and interfaces to fulfill the mission needs. - Design and develop software security systems that meet the mission criteria and requirements - Collaborate with your fellow team members to form a strong foundation for a software & security organization in Project Kuiper - Help on-board and mentor new team members. - Utilize AWS and other Amazon technologies to build high-available software servicesBASIC QUALIFICATIONS- Bachelor’s degree in CS, CE, or related field, or equivalent work experience- 5+ years delivering security software in a production environment- 3+ years experience delivering distributed software systems in Java, Rust, GoLang or C/C++- 3+ years experience in delivering for cloud-native environments- 3+ years experience in delivering software for Linux ...

Sr. Software Dev Engineer III, AWS Trusted Advisor

AWS Trusted Advisor defines the gold standard of "what good looks like" for applications built in AWS cloud. Trusted Advisor's AI-powered optimization engine leverages over a decade of AWS expertise operating in the cloud to proactively surface risks and opportunities for customers to improve their workloads' security, resilience, performance, cost, and operational excellence. We provide actionable guidance on how customers can address these risks and capture the opportunities. The Trusted Advisor team is looking for an Engineering Leader to spearhead the next evolution of Trusted Advisor. This leader will evolve our AI-powered engine to uncover best practices not previously codified by humans, by leveraging the vast configuration and health insights available across AWS. This leader will drive the development of automation engines that resolve issues on customers' behalf with minimal human intervention, while implementing robust safety guardrails to protect customers from adverse impact on their businesses. This leader will help us build a personalized experience, where each individual user receives the most impactful guidance for them. If you are passionate about harnessing bleeding edge AI techniques to help our customers succeed in the cloud, we invite you to explore this opportunity with the Trusted Advisor team.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Dev Engineer, FinTech Tax Data Products

Are you interested in building high-performance, globally scalable Financial systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Finance Technology (FinTech) is for you!FinTech at Amazon is an organization where people, technology and innovation come together to build products and solve problems for the broader finance organization. The FinTech Tax Data Products org is building the NetGen real-time tax data products from grounds up to support the Amazon global tax filing with hundreds of billions records in Petabyte-Sacle data store, and provide intuitive user experience by building Micro-Front ends web applications. If you are passionate about building petabytes scale data solution on AWS using modern techniques in the big data space for the large scale event and the data processing and automation at scale to drive innovation in the finance space, this is the team for you.Key job responsibilities* In this position, you will play a major role in the architecture, design, implementation and deployment of large-scale and complex services.* You will push your design and architecture limits by inventing and simplifying complex problems.* You have strong verbal and written communication skills, are self-driven, and can deliver high quality results in a fast-paced environment.* You will work with Amazon engineering and business teams across the globe in planning, designing, executing and implementing new services.* Partner directly with other Sr. Software Development Engineers (SDEs), Principal Engineers, Technical Program Managers, Product Managers and Customers to understand features and continuously identify opportunities to build and deploy software solutionsA day in the life* Strong sense of ownership, Excellent written and verbal communication* Ability to take a project from scoping through actual launch of the project* Strong communication to describe product features and technical designs* Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations* Experience influencing software engineering best practices within your team* Experience mentoring junior software engineers to improve their skills* Able to work in a diverse teamAbout the teamThe Amazon Tax Data Products team plays a crucial role within Amazon’s FinTech organization, overseeing a highly strategic area essential for global tax compliance. The team is responsible for delivering scalable, reliable tax data solutions that support the complex filing needs of Amazon’s tax compliance, spanning over hundreds of thousand filings annually. In addition to the core tax data responsibilities, the team also delivers of essential tools and services that empower other FinTech teams and business users. These tools enable efficient big data processing, provide self-service capabilities for business users, and enhance the overall effectiveness of Amazon’s global FinTech operations.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Dev Engineer, Routing Platform

Amazon’s global fulfillment network enables any merchant to ship items to almost any place on earth. Items move between vendor locations, Amazon warehouses, and customers through a complex transportation network. Amazon warehouses, and customer locations before reaching the customer. At a scale of millions of packages, each with different attributes and delivery requirements, this results in a complex transportation optimization problem. Our organization supports planning for a broad range of Amazon businesses including Amazon Logistics, Amazon XL, Ship With Amazon, and more.As a Senior Software Development Engineer on the Routing Platform team you will take ownership of the technical design, implementation, production delivery and support of scalable software services built natively in AWS responsible for generating the route that a transporter takes on the Last Mile of the packages journey - from the Amazon Delivery Station to the customer's address. If you aren't already, you will become an expert in multiple AWS offerings, including Step Functions, Lambdas, Fargate, DynamoDB, S3, Cloudwatch, SNS/SQS, and others. Your work will directly impact Amazon's bottom line, with projects the team drives responsible for hundreds of millions of dollars in yearly entitlements.Key job responsibilities- Collaborate with Product and Science partners to convert business requirements into technical design documents, detailing either the creation of new systems or the modification of existing ones.- Lead projects aimed to deliver new business features, improve system architecture, and improve efficiency of the transportation solutions; coordinate the work of multiple engineers and navigate obstacles to ensure timely feature delivery, while taking direct ownership of coding the critical pieces of the project.- Help define the technical vision for the team and the individual systems, and ensure the vision is being followed in day-to-day development by all engineers on the team.- Advise principal engineers on owned systems and participate in technical design for cross-organizational initiatives.- Mentor Junior Engineers on best software development practices, system design skills, as well as soft skills necessary to have successful careers at Amazon.- Be the tech lead for a tiger team focused on delivering a significant feature, coordinate the work of multiple engineers and navigate obstacles to ensure timely feature delivery, while taking direct ownership of coding the critical pieces of the project.About the teamThe Routing Platform team has four pillars: 1) building reusable components and maintaining workflows responsible for input collection for different businesses as well as the external APIs for Route Planning, 2) hosting the optimization algorithms to solve the Vehicle Routing Problem, 3) managing route lifecycle inclusive of providing a source of truth for route status and tracking route state changes, 4) managing core routing frameworks and providing simulation capabilities for all systems. Sr. Engineers are involved in code and often lead initiatives across two or more of the Routing Platform teams as well as across organizations. Due to the criticality of the owned systems, we collaborate closely with three Principal Engineers within the broader organization. This position will focus primarily on hosting the optimization algorithms, and work closely with others teams to deliver solutionsBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Development Engineer (ML), AGIF | Finetuning

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Finetuning organization, and we are looking for a driven and talented SDE to join us. As an SDE on our team, you will design, build, and maintain systems for evaluating our best-in-class models. You’ll also work closely with our Applied Scientists to develop tools that support our modeling and evaluation team.We operate at Amazon's large scale with the energy of a nimble start-up. If you have a learner's mindset, enjoy solving challenging problems, and value an inclusive team culture, you will thrive in this role, and we hope to hear from you. Key job responsibilities- Develop and maintain key tooling for model evaluation.- Work closely with product teams, and scientists to to create new techniques and tooling around emerging research capabilities and evaluating models to meet customer needs.- Manage project prioritization, deliverables, timelines, and stakeholder communication.- Illuminate trade-offs, educate the team on best practices, and influence technical strategy. - Collaborate closely with Applied Scientists to investigate and plan experiments, prototype new technology, and evaluate technical feasibility.- Operate in a dynamic environment to deliver high quality software against aggressive schedules.About the teamWe are passionate engineers and scientists dedicated to pushing the boundaries of innovation. We evaluate and represent the customer perspective through accurate benchmarking.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Development Engineer, Transporter Experience and Technology

Come help Amazon create and deploy cutting edge new technologies to deliver packages to the customer's door step! Our team is seeking a talented SDE to help build the core delivery services supporting the driver delivery app. The successful candidate is expected to have deep technical experience with backend development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better.About Last Mile: Amazon’s Last Mile delivery efforts help get customer packages from delivery stations to a customer’s doorstep. Amazon has grown its last mile delivery efforts helping to speed up customer delivery times and provide new innovations to customers. Working on the front lines of our Last Mile tech team means that daily, you have a tangible impact on an Amazon customer’s experience getting his or her package. Amazon’s Last Mile teams deliver packages (and groceries, Prime Now, third party, and Restaurant orders) to homes, businesses, Amazon Lockers, and even cars all over the world! This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon's technology to deliver millions of smiles to customers each day. The technology innovations that are developed by the Last Mile tech team help scale this exponentially growing part of our network and include a wide breath of solutions from ML and operations research based routing and planning algorithms, our own in-house maps and navigation platform, IoT and hardware innovations, doorstep delivery experience, and the consumer grade native mobile apps that brings all these experiences together.BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 8+ years of programming with at least one software programming language experience- 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Engineer - IOS, On Road Transporter Experience

Come help Amazon create and deploy cutting edge new technologies to deliver packages to the customer's door step! Our team is seeking a talented Mobile SDE to help build the core delivery experiences in the iOS driver delivery app. The successful candidate is expected to have deep technical experience with mobile development and be able to deliver projects end to end from design to launch. As an experienced member of the team, you will be expected to not only own the end to end success of your projects, but also to mentor others and raise the bar for the team as a whole. We're looking for someone who is passionate and cares deeply about making our drivers’ lives better.About Last Mile: Amazon’s Last Mile delivery efforts help get customer packages from delivery stations to a customer’s doorstep. Amazon has grown its last mile delivery efforts helping to speed up customer delivery times and provide new innovations to customers. Working on the front lines of our Last Mile tech team means that daily, you have a tangible impact on an Amazon customer’s experience getting his or her package. Amazon’s Last Mile teams deliver packages (and groceries, Prime Now, third party, and Restaurant orders) to homes, businesses, Amazon Lockers, and even cars all over the world! This network is powered by hundreds of small businesses and tens of thousands of drivers that leverage Amazon's technology to deliver millions of smiles to customers each day. The technology innovations that are developed by the Last Mile tech team help scale this exponentially growing part of our network and include a wide breath of solutions from ML and operations research based routing and planning algorithms, our own in-house maps and navigation platform, IoT and hardware innovations, doorstep delivery experience, and the consumer grade native mobile apps that brings all these experiences together.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:Medical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Solutions Architect - Voice and AI, Alexa Americas

Come build the future of Generative Artificial Intelligence, Large Language Models, Agents, and Voice Assistants. If you have the right blend of passion, technical expertise, customer obsession, curiosity and creativity, you may just be right for the Senior Solutions Architect role in Alexa Americas team. In this role, you will work with some of the top companies, across the Americas, to develop cutting-edge AI experiences that will wow customers using the latest Alexa services and GEN-AI models on a variety of Amazon and third party products.You must have high degree of hands-on development experience, being able to code in Java and/or other programming languages. Your responsibilities will include owning key technical relationships and driving the ultimate success of partner projects. You will be the “face of Amazon” with key partners and drive discussions with senior technical leaders/CxO in those organizations. You will also be able to think strategically about business, product, and technical challenges and map the intersection of partner needs and Amazon priorities. This role requires both excellent communication skills as well as the technical background to fluently interact and provide guidance to software developers and architects.Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.Key job responsibilities• Provide technical consultation to strategic development partners. This includes API integrations; as well as the design, creation, and deployment of applications using Voice and GEN-AI. • Actively identify opportunities to deliver experiences that demonstrate what is possible on Amazon devices and services.• Build and showcase unique, compelling and exciting demonstrations of new Amazon technologies• Deliver persuasive, passionate, high impact presentations to senior decision makers and large groups of technical and business leaders• Document best practices and create development resources that can be used by other developers• Engage with Partners by speaking at events, meet-ups, and webinars.About the teamThe Alexa America team defines, delivers, and create Alexa experiences based on customer needs; including both consumer and enterprise customers. The team drives engagement, manages local content and Alexa's local personality, support device and feature launches and set priorities to improve quality for customers across device types (Echo, Fire TV, Alexa Built-in, and Mobile).BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- Ability to code in Java, and other application languages. Experience with API integrations, Large Language Models (LLMs), Generative AI, Experts, chatbots, and Agents. ...

Sr. Solutions Architect, GenAI, AGI Solutions

Are you a GenAI builder that wants to think fast, dive deep, and build? We are seeking a GenAI specialist Sr. SA to join our Artificial General Intelligence (AGI) Solutions team to work with Foundation Model (FM) teams alongside internal and external Generative AI customers to build the applications of the future.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other AWS GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the art of possible.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customer engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamAmazon AGI Solutions Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagemetns to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Experience working with end user or developer communities- Bachelor's degree in computer science, engineering, mathematics or equivalent- 6+ years of design, implementation, or consulting in applications and infrastructures experience- Experience architecting/operating solutions built on AWS- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients- 2+ years of experience in end to end technical architecture, design, deployment and operations for LLM/Generative AI/ML platforms and applications ...

Sr. Supply Chain Manager

Join Amazon's dynamic environment as a Senior Supply Chain Manager with a Network Capacity Background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on optimizing and managing the flow of goods, information, or services within the supply chain network. We have exciting opportunities across different business units, each seeking a skilled professional to lead strategic initiatives and drive process improvements, with a specific focus on network capacity and the physical flow of goods or services within the supply chain network. As a Senior Strategic Supply Chain Manager with a Network Capacity Background, you'll take end-to-end ownership of operations, emphasizing capacity planning, logistics optimization, network design, and analysis of operational efficiency.In this role, you will collaborate with cross-functional teams, including Business, Operations, Supply Chain, Product, Finance, and more. Utilize your analytical prowess to identify opportunities for operational improvements, implement scalable systems, and drive automation to enhance efficiency, with a particular focus on optimizing the physical flow and operations within the supply chain network. Whether you're managing network capacity initiatives, overseeing cross-functional programs, or focusing on strategic projects, your impact will be visible, ongoing, and contribute directly to our commitment to being the most customer-centric company on earth.Key job responsibilities• Lead strategic initiatives related to network capacity within Amazon's various business units.• Concentrate on optimizing and managing the flow of goods, information, or services within the supply chain network.• Balance supply and demand, assess and improve the efficiency of distribution networks, warehouses, or logistics operations.• Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.• Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.• Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.• Manage cross-functional network capacity initiatives, ensuring continuous improvement and adherence to lean philosophy at scale.• Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.• Identify and deliver operational improvement opportunities in network capacity, focusing on inventory management, logistics strategy, and transportation optimization.• Monitor and optimize key network capacity metrics to ensure the smooth flow of goods or services through the supply chain network.BASIC QUALIFICATIONS- Bachelor's degree in operations, supply chain, business, engineering, finance, or related fields.- 5+ years of program or project management experience, with a focus on network capacity.- Experience using data and metrics to drive improvements in network capacity processes.- Intermediate knowledge of MS Excel (vlookups, pivot tables at minimum) and familiarity of SQL. ...

Sr. Supply Chain Manager, AMXL Middle Mile Network Design

Are you a visionary personality looking for an opportunity to think big and deliver results? Can you work on developing a holistic long-term Transportation Network strategy that will optimally flow millions of items from thousands of vendors to tens of millions of customers? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our Customer, and working backwards? Do you want to be part of a newly formed and growing organization that is designing and launching new business models across the world? If so, Amazon Extra Large (AMXL) is looking for you. AMXL is a single-threaded organization that owns the end-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU, with plans to expand to more countries this year.Middle Mile Design and Planning team within AMXL Supply Chain is looking for a leader to lead analysis and execution around transportation network design. As a Sr. Supply Chain Manager, this role requires deep diving overall volume flow between FC, SC and DS, partnering with cross-functional teams to action specific drivers while maintaining or improving customer experience and transportation cost. The candidate will lead programs from the idea inception to implementation while managing multiple, competing projects, and effectively prioritizing them.Key job responsibilities- Lead the Middle Mile Network Design and execution for a large program that has a significant impact on the overall business.- Analyze transportation data, network flows, and operational metrics to identify opportunities for improving efficiency, reducing costs, and enhancing performance.- Develop network modeling and simulation capabilities to evaluate the impact of changes to transportation lanes, modes, and routes.- Drive alignment with multiple stakeholders and partner teams to ensure seamless execution and successful delivery of the business objectives.- Work across the NA organization in a cross-functional environment with the forecasting teams, Fulfillment Centers, Sort Centers, Delivery Stations and Technology teams.- Develop a standard planning process mechanism, delivers a robust operational plan, clearly documents assumptions and initiatives that need to be executed to meet the plan.- Create a feedback loop to improve the processes, sets achievable plans by partnering with cross functional teams and leads major network initiatives from design till implementation by collaborating with stakeholders: Peak, Prime Week, Regional optimizations, integrating specific network programs as needed.- Monitor quality of the network initiatives implementation, monitors progress of initiatives and makes changes to the plan to reflect in the latest quarterly guidance.- Foster communication channels and collaboration with the different Supply Chain execution and Long-Term Planning teams.- Pull and report data from numerous databases (using Excel, SQL and/or other data management systems).- Continuously seek WW AMXL collaboration & standardization of planning cadences/processes across geographies.- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.About the teamThe NA Supply Chain team is responsible for the end-to-end supply chain for AMXL, from initial inventory planning and placement, through fulfillment, middle mile, last mile delivery to the end customer, and back again through customer and vendor returns. Our mission is to set the benchmark not only for a world-class heavy/bulky supply chain, but supply chains in general, delivering best-in-class customer experience, speed and cost.BASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. Supply Chain Manager, Supply Chain Innovation

Amazon’s Global Supply Chain (GSC) team is looking for an experienced Sr. Supply Chain Manager to join our Supply Chain Innovation team. The position will shape the strategies and applications of innovative supply chain concepts that enable seamless flow of packages into Amazon's inbound network. This is a high impact role with an opportunity to influence one of the most high visibility and impactful areas of Amazon's supply chain.The Senior Supply Chain Manager will be responsible for managing the strategy and network design of the inbound network. The Senior Supply Chain Manager will own the collective strategy for inbound architecture of inventory flows from seller/vendor to the storage bin. In this role, regular communication and collaboration with stakeholders and leaders across product, capacity planning, finance, science, and tech teams will be critical. The role requires an understanding of volume and operations planning, and awareness of policy and process changes happening in the broader supply chain ecosystem. The role also holds significant responsibility with owning and presenting major planning cycle documents for the entire inbound customer fulfillment organization. The ideal candidate is someone who is highly analytical, collaborative, thrives within ambiguity, and a self-starter.Key job responsibilities- Own and influence impactful, strategic initiatives and programs for the entire inbound supply chain. - Take ownership of strategic planning cycles; develop mechanisms to engage partner teams and compose the strategic narrative for leadership reviews.- Form cross-functional teams across Capacity Planning, SCOT, Science, Finance, and Tech to plan and execute complex new initiatives.- Understand various businesses' supply chain strategies and explore new technologies or best practices to bring into the inbound network.- Continuously evaluate and improve aspects of network performance; identify inefficiencies and deviations from strategy, analyze trade-offs, recommend solves, and influence partner teams to execute.- Form strong relationships with partner teams to understand changing requirements and prioritize tasks to meet their needs.About the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationAbout the teamSupply Chain Innovation (SCI) identify, evaluate, and lead Inbound Supply Chain initiatives, and scale them to improve end to end cost, speed, and network resiliency. For initiatives with high impact and broad scope with no clear line of ownership, we provide leadership to develop, trial, and scale solutions to full network implementationBASIC QUALIFICATIONS- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- Experience in complex problem solving, and working in a tight schedule environment- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. ...

Sr. System Development Engineer, ARISE Team

Are you looking for a challenge? Would you like to use your engineering background to join the team supporting software applications that improve the global workplace? We're looking for talented and driven individuals to join us.Your problem resolving skill have a direct impact on people and will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You should have expert knowledge in large scale distributed system design and engineering best practices. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.Key job responsibilitiesPrimary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Sr. Teamcenter Application Engineer, Kuiper

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Key job responsibilitiesAs a Senior PLM/CAD Application Engineer, you will be responsible for providing a stable, performant and reliable set of best in class software tools. You will anticipate tool and infrastructure needs, work with multiple organizations, support users, and develop and implement processes to enable successful and rapid development of a leading-edge low earth orbit satellite constellation.A day in the lifeOur tools application engineers help solve the problems of the day, work to lay the foundation for the future and stay on top of the most current technologies and methods to aid in our tools running at peak performance. Activities will range from working with other teams to capture their requirements and feature requests, working with an end user to get their project back on track, creating a proposal and documents for future infrastructure needs to support scalability for the team and tools, automating processes to streamline development, and researching new tools or technologies to increase design rigor and productivity.About the teamThe PLM/CAD team supports the PLM applications for Electrical Engineering, Mechanical Engineering, Library Management and the interface to our Enterprise systems including ERP and our Manufacturing tools.We are looking for an experienced PLM architect to join our team and lead the deployment and implementation of Team Center PLM with related business applications. The candidate enjoys solving problems and has a strong technical background in PDM/PLM/CAD application management and software development. The role requires a responsive individual that can wear multiple hats and work in fast paced environment which has an entrepreneurial feel of a “start-up”. At the core of this role, the candidate is expected to innovate through simple solutions to improve the PLM business process and deliver great customer value. This means diving deep into the details of CAD/PLM system needs while also providing strategic inputs on overall architecture to design, implement, develop and promote internal business processes.BASIC QUALIFICATIONS* Bachelor's degree in Computer Science, Electrical,Computer Engineering or related discipline or equivalent experience.* 7+ years of recent and relevant work experience with PLM/PDM/CAD software. (Mentor Xpedition, Cadence Allegro, Altium Designer, Teamcenter, NX, ERP)* 5+ years of experience with front-end (design tools), and the backend (MCAD library/design database, server infrastructure)* 5+ years Enterprise Tool administration experience, debugging and solving client and server-side application issues, software installation, configuration, etc.* 3+ years of developing and documenting engineering processes related to PDM/PLM/CAD tools and engineering activities.* 10+ years of experience with Data Modeling (BMIDE), workflows, stylesheet, access control, ITAR/EAR requirements, change management, CAD integrations with NX.* Development experience with PDM/PLM/CAD - SOA, both server, client and web-client customizations. ...

Sr. Tech Program Manager, In Life Services Data & Analytics

Amazon is looking for a Senior Technical Program Manager who can combine strategic vision with collaborative and analytical skills to build the Last Mile Fleet In Life Services data structure. In this role you will contribute as part of the Strategic Programs team to help deliver fleet services faster, more reliably, and at a lower cost while ensuring a long-term vision. You would be a great fit for this role if you enjoy and excel at:- Thinking Strategically and develop 3-year plans across different organizations.- Autonomously coming up with and quickly implementing innovative and disruptive ideas- Continuously learning new skills and knowledge areas to grow, develop, and better serve our customers.- Influencing a broad set of stakeholders and working with diverse 3P vendors.- Solving analytical problems and drawing conclusions from large complex data setsKey job responsibilities- Leading cross-functional teams of business and technical leaders to deliver impactful results at Amazon speed.- Study, learn, and diagnose In Life Services operational processes, identify improvement opportunities, prescribe improvement strategies and guide the improvement effort.- Recommending and implementing changes to 3P systems design, data structure and reporting standards.- Project and Change management from conception to completion.- Writing clear documents, and leading project meetings with Sr. Management.- Ensure products are working in all the aspects (data accuracy, automation, features).- Be the voice of the customer and articulate their needs.- Evaluate new features from the technical point of view to understand the impact in development required.- Work with project managers on development, launch process, beta product, acceptance criteria.- Influence the strategic direction (business and technology) and analytics org priorities.- Establish/simplify processes to ensure product meets customer needs and audit mechanisms.BASIC QUALIFICATIONS- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...