Area Manager II - Kent, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Area Manager-Pharmacy FC

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.#everydaybetterKey job responsibilitiesReview the work forecasts and determine your productivity requirements to produce duringthe day to meet the overall building objectives.Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.Support all quality programs to ensure we are delivering the highest quality for our customersand adhering to all Pharmacy regulations.Proactively identify and lead process improvement initiatives and Lean toolsYou and your team of pharmacy associates are responsible for getting PillPack customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.In addition, one of the most important aspects of your job is to lead operational improvements and change with quality and speed.High attention to detail including proven ability to manage multiple, competing priorities simultaneouslyAbility to think strategically and execute methodicallyAbility to work in a fast-paced environment where continuous innovation is desiredDemonstrated analytical and quantitative skills and ability to use hard data and metrics to backup assumptions.Willingness to roll up their sleeves and do whatever is necessary; general manager / owner mentalityAbility to clearly communicate data insights to othersBASIC QUALIFICATIONSA completed Bachelor’s Degree from an accredited university or 2+ years of demonstrated leadership experience at AmazonCurrently hold’s an active and unrestricted, or have the ability to obtain a pharmacy technician license in domicile stateAuthorized to work in the U.S. without sponsorshipDirect management experience for employees and their performanceExperience with performance metrics and process improvement (how, when, who)Candidates must be flexible to work weekends and/or overnight shifts ...

Certified Pharmacy Technician, Fulfillment - Amazon Pharmacy

As a Certified Pharmacy Technician, you will play an essential role in empowering our customers to take theirmedications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a non-retail facing environment. An active in-state pharmacy technician license is required to be considered.#everydaybetterKey job responsibilitiesCore Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shippingboxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:•During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shiftsmay vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician, Trainee,and Assistant Licenses)• National Pharmacy Technician Certification (PTCB or NHA)• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels. ...

Control Systems Engineer III, RME

We are a dynamic team of doers who work passionately to apply cutting edge advancements in mechatronics and robotics to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Control System Engineering team engages on all aspects of high-level support for the control systems within the Amazon FC’s. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. In this role, you will develop a team of engineers working directly with a wide number of stakeholder teams, to maximize the performance, availability and quality of the facilities in your region. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, field RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your team delivers robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment.Key job responsibilitiesUnderstand and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems.Programming and source coding for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms.Develop solutions related to Automation SystemsProject Management (PM) of large-scale initiatives that will require work activities coordination of site-based Automation Engineers (AE) to accomplish goals of the business.Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets.Create, optimize and monitor Key Performance Indicators (KPI) for control the efficiency, availability and quality of the machines, generating reports for improvement purposes.Manage and deal with Vendors to plan and coordinate tickets resolution for local teams or network wide issues.Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests.Ensure remote troubleshooting capability is available on a rotational system to provide 24/7/365 support for all hardware or controls software systems within the sites locations.Ability to travel up to 80%About the teamWill work on a team focused on improving Equipment performance on bottom performing ARS Sites in North America, and the new launch sites.BASIC QUALIFICATIONSBS in Industrial, Mechanical, Electrical Engineering or related discipline or BS/BA with 4+ years’ experience in maintenance or 2+ years Amazon experienceExperience leading change management in multiple site environmentsExperience commissioning or accepting equipment from integratorExperience troubleshooting and implementing corrective actions 7+ years’ experience working in industrial controls and automationExhibit knowledge and experience with the major MHE integratorsProven experience driving goals with minimal day-to-day supervisionProficient data analyst and new processes developer/adapter ...

Loss Prevention Specialist

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS typically reports to the Loss Prevention Site Lead responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. This position is site based.Key job responsibilities* Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents* Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement* Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands* Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance* Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk* Maintain confidentiality in matters involving security and/or personnel issues in the work place* Effectively partner with internal customers in evaluating current and future security services, processes and initiatives* Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners* Accurately communicate verbally and in written form to a broad customer base* Train and orient new Associates in LP culture* Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth* Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping* Promote and execute security best practices* Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems* Work weekends and/or overnight shifts as necessary* Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodationA day in the lifeAs a member of the AMER Region Loss Prevention Team, you will be responsible for leading the effort to efficiently and effectively provide security services and asset protection to protect People, Product and Data within your site (or Region). You will execute this through daily partnerships with critical site, and regional, leaders across Operations, Workplace Health & Safety (WHS), PxT, Employee Relations, RME and more. You will be an expert across multiple operational disciplines in order to drive efficiency and loss reduction efforts. Amazon's LP and shrink reduction efforts are supported by the Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate product loss and maintain customer satisfaction. The Loss Prevention Team often collaborates with external partners, including law enforcement agencies, private investigators, and security vendors, to enhance security measures and investigate incidents. The composition and structure of a Loss Prevention Team can vary depending on the size and industry of the organization. However, their collective efforts are essential for protecting company assets, reducing losses, and maintaining a secure business environment.About the teamGlobal Security Operations (GSO) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.BASIC QUALIFICATIONS* High school or equivalent diploma * 1+ years of experience in the following: security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor’s degree in a related field or 2+ years Amazon Experience and/or LPQ Career Choice Graduate* Experience with MS Office Professional Suite, including using Microsoft Excel to manipulate and analyze data * Workplace Violence and/or Business Continuity experience * Analytical experience in performance based, action and results oriented setting ...

Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary. As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes. • Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

Operations Manager - Kent, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Pharmacy Technician in Training, Amazon Pharmacy - Fulfillment

As a Pharmacy Technician in Training, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard together to make a huge impact on the company. Our pharmacy features a casual dress code in a non-retail facing environment. Successful candidates will be required to pass a pre-employment background screen and drug test. An active in-state pharmacy assistant license is required to be considered.Within 12 months in the training program, after completing 520 program hours, you will be expected to pass the exam for the National Pharmacy Technician Certification (PTCB or NHA) and obtain your pharmacy technician license from the Washington State Board of Pharmacy. Once you obtain your credential pharmacy technician license, you will be promoted to a Certified Pharmacy Technician. The cost of the exam will be paid for by Amazon Pharmacy.Key job responsibilitiesCore Responsibilities as a Pharmacy Assistant under the direct supervision of a licensed pharmacist:● Support functions including prepackaging, repackaging, labeling drugs, delivery management staging for use in prescription dispensing operations meeting HIPAA compliant standards.● Count, pour, and label for individual prescriptions and any administrative record-keeping when no interpretation is required.● Support inventory management measures including: stocking, counting, shelf location sorting, adjusting on hand quantities and assisting in the annual inventory process.● Support the regularly scheduled maintenance of the automated fulfillment equipment.● Maintain all medication canisters for automated filling equipment.● Assure canisters are cleaned and calibrated on a regular schedule.● All canisters calibrated by a pharmacy assistant will be verified by a pharmacist prior to use in the automated machine after calibration occurs.● Support quality assurance testing of bottled filled from automated filling devices.● Support online work in all areas supported by pharmacy assistants in the Fulfillment Center when necessary.● Assure automated machines are properly stocked with bottles, caps, and pharmacy labels.● Report mechanical issues regarding Automated Fulfillment Equipment immediately to pharmacy management and the Pharmacy Automation Team.● Any drugs included on the NIOSH hazardous drug list must be handled in accordance with USP, which may require use of personal protective equipment when handling the drug.Physical Requirements:During shifts that last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex, and part-time shifts may vary):● Standing, bending, reaching above the head, kneeling, crouching and/or stretching● Lifting and moving products up to 49 lbs in weight● Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:● High school or equivalent diploma● Active and unrestricted in-state Board of Pharmacy Assistant License● Willingness to become Nationally Certified within 1 year of Amazon Pharmacy start date. Amazon Pharmacy will provide PTCB training course and reimbursement assistance.● 6+ months of experience working with computer and web based tools● Ability to communicate effectively with coworkers and leadership team.● Ability to read and understand English labeling on product cartons and prescription labels. ...

Site Procurement Manager - Kent, WA

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.As a Site Procurement Manager for the Amazon Fulfillment Center team, you will own the site’s indirect procurement operation responsibilities, including forecasting, inventory management, purchase order management and Vendor management of 3rd party service providers. You will lead supplier management KPI and metrics reporting, and work with stakeholders to find and understand deviation and improvement areas. You will provide procurement leadership and align with the building leadership team to drive efficiencies and improvements at the site(s).MAIN RESPONSIBILITIES:· In partnership with the Procurement Operations Manager, provide procurement operations support for the fulfillment center, including: forecasting of non-inventory products, inventory management, non-inventory flow and space models, cycle counts, supplier management, procurement transaction and expediting support· Lead team of non-inventory receivers to ensure building has adequate resources and is set up for success· Develop deep knowledge of non-inventory items and align with like buildings to drive best practices· Manage KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports to drive improvements for the Operations network· Develop relationship across the building and network to ensure best practices are being shared and implemented· Align with internal customers, Finance and Procurement Operations to understand budgetary targets by building and develop methods of measuring and defining savings, value and other category metrics· Using input from the category team, build the category metrics model to track and monitor performance in relationship to the category strategy· Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions · Work in partnership both internally and with suppliers to develop innovative solutions to provide Procurement support to the Operations network· Develop and implement ways to measure suppliers to drive continuous performance improvement on behalf of Amazon· Coordinate the demand identification, procurement, and inventory management of all non-merchandise items required for building operation. This includes corrugate, packing materials, labor and janitorial services, etc.· Partner with Category team to manage and maintain supplier scorecards. Partner with AP, Suppliers and various internal teams to ensure timely resolution of vendor payment issues · Support the procurement operations and category management teams· Work is done in a warehouse environment that requires frequent walking around the building. You should feel comfortable working in an environment with varying temperatures as many buildings have dock doors that open throughout shifts. BASIC QUALIFICATIONS- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 1+ years of employee and performance management experience- 3+ years of supply chain experience- 3+ years of supply chain operations experience- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Experience with supplier or vendor relationship management ...