Seattle

Come build the future of entertainment with us! Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?Prime Video Global Operations (PVGO) is a team that relentlessly works with partners and is responsible for ingesting content using both partner facing and internal technologies. We obsess over ensuring that every search, discovery and playback interaction with Prime Video is device agnostic, defect free and results in a high engagement experience for Customers. We collaborate with stakeholders across Prime Video to define, refine and uphold Prime Video’s Customer experience, Quality bar and metrics. PVGO plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.We are a group of entertainment enthusiasts based out of USA, Japan, India, Spain, and Costa Rica; passionate about ensuring all our customers around the globe have access to the content they need, when they need it. We work closely with industry professionals, program and technology teams to ensure world-class coverage of key entertainment content, and proactively address content gaps before our customers notice them. We are looking for an analytical and results-oriented Business Analyst to help shape the future of Prime Video Global Operations. This is an exciting time to join, as we scale our coverage of international content, while maintaining a high bar for timeliness and quality.As a Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into operational health, and develop key KPI's from scratch. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program, product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytics insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on.Key job responsibilities- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and managing related key performance indicators (KPI's) to measure, control, and benchmark reporting processes.- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of the existent program implementation.BASIC QUALIFICATIONS- 2+ years of business analyst, data analyst or similar role experience- 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 2+ years of business or financial analysis experience- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Intermediate skills using SQL- Experience making business recommendations and influencing stakeholders- Bachelor's degree or 4+ years of relevant professional experience ...

The Seller Insights and Planning team’s mission is to make FBA the best place for sellers to both thrive and delight customers. We achieve this through identifying opportunities to address seller pain points, optimizing our services to reduce seller effort, eliminating the defects that lead to seller costs, and orchestrating initiatives across business, technology and operations that simplify the seller experience.As a Business Analyst II, you use data analysis and business understanding to solve complex problems and drive decisions within projects aimed at enhancing WW FBA seller performance. You work tactically, learning to be strategic, handling projects based on stakeholder requests, and proactively identifying patterns to propose solutions. This role will require you to collaborate with stakeholders to define problems, set goals, and deliverables, and create short-term solutions, while managing roadblocks with limited guidance. This work will directly impact the development of strategic plans and initiatives aimed at improving seller operations, increasing sales, and enhancing customer satisfaction. Additionally, you will build reports and metrics, drive ad hoc analysis, and communicate insights to key stakeholders. Key job responsibilitiesBuild and maintain recurring metrics and reports for WW FBA Business. Monitor existing metrics as well as develop and propose new metrics, working with a variety of business stakeholders. Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions.Collect, analyze, and interpret large datasets related to WW FBA seller performance, customer feedback, and operational metrics. Identify trends, patterns, and insights to drive strategic decision-making and present findings to stakeholders. Build a deep understanding of the WW FBA Business objectives and operational processes. Use this knowledge to communicate findings clearly and concisely to stakeholders.Continuously look for ways to optimize business processes and workflows. Inform process owners of potential improvements and work collaboratively to implement changes.BASIC QUALIFICATIONS- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 2+ years of business analyst, data analyst or similar role experience- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent- Ability to transform data and metrics into visualizations and summaries.- Experience defining requirements to achieve complex business solutions ...

Do you want to help drive growth and engagement with one of Amazon’s most important businesses? Do you enjoy using data and analytics to deliver actionable insights that support critical business decisions?Amazon seeks an experienced business analyst to be a key member of the Sales Strategy and Operations team. This is an exciting opportunity to support and influence the strategy of Amazon retail, with a focus on delivering data and insights on business performance.As a Business Analyst, you will partner with Sales, marketing, finance, and analytical professionals to provide data and insights that influence and support critical business decisions. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. This role requires a self-starter with strong modeling skills, a keen attention to detail, and an ability to manage multiple projects across several stakeholders effectively. This role also has regular interaction with various businesses and requires strong interpersonal and communication skills.Key job responsibilities- Serve as the key business performance partner working directly with Sales, marketing, finance, and other stakeholders across US teams- Develop, launch, and optimize business performance mechanisms- Deliver data, analysis, insights, and recommendations to help shape Sales and marketing strategies- Lead business performance analysis and reporting, including preparation of weekly, monthly, and quarterly business reviews- Partner with Business, Sales , Marketing, and Finance leaders to provide data-driven insights and recommendations that influence business decisionsA day in the life- Working closely with Sales, finance leaders on analytical projects- Writing SQL queries and creating business intelligence reports.- Defining requirements and using data and metrics to draw business insights- Excel- SQL/PL SQL- QuickSight- ETLAbout the teamSales Strategy & Operations (SSO) team enables Account Reps (ARs) to be more productive, and recruitment processes to be more efficient and effective, while maximizing seller success and experience. SSO will enable the headline “sellers choose to invest more in Amazon because of the growth we enable through our Account Reps.” To deliver on this vision and effectively serve our customers (Account Reps and sellers).BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

The Selling Partner Services Agent Development team is the training and development organization tasked with understanding the needs to hire and develop Global Seller Support Associates and Risk Investigators to support our Sellers, Vendors, and Buyers in our Amazon.com marketplace. The AD Optimization and Measurement (ADOM) team strives to ensure agents' capability to deliver the best outcomes for Amazon Sellers and Buyers by measuring and optimizing learning efficacy throughout their continuous development journey. We are a team of Researchers, Analysts, and Engineers who source and organize the right data to empower our learning experience designers and training partners to effectively measure and optimize the learner journey.Key job responsibilitiesSelling Partner Services Agent Development is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. As a Business Analyst, you will focus on solving real world problems and build business cases to enable the organization to scale and invent on behalf of its customers. A key component of the role is to identify improvement opportunities by monitoring existing metrics, analyzing data, and partnering with many internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. The ideal candidate will be expected to influence and work with other leaders within the broader organization.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Advertising's Support Products & Services team is searching for a curious, detail-oriented Business Analyst (BA) to join a multi-faceted Business Intelligence team that serves a broad variety of product, program and engineering stakeholders. Key job responsibilitiesThe BA is ultimately responsible for ensuring their stakeholder teams can make fast and high quality decisions by providing the right data, in the right format, at the right time and in a sustainable way.Specific responsibilities include:• Collaborating with stakeholders to propose and implement new metrics or enhancements• Developing reports and dashboards to provide insights into advertiser support metrics and performance• Conducting root cause analysis on advertiser pain points and service issues• Supporting the rollout of initiatives and technologies, including AI-driven solutions• Assisting with maintenance and operational excellence • Documenting current processes and workflowsAbout the teamThe Support Products & Services (SP&S) team’s mission is to provide the right support and services at the right time to ensure advertisers can effectively grow their business through advertising. For Amazon's 1.8MM self-service advertisers, this includes providing education in their workflows and resolving issues they encounter with excellent contact center support.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Are you passionate to help Sellers build stronger brands that Customers love? Are you passionate about using data to help shape roadmaps that enable brands to stand out to customers? If you like taking bold bets, working in an ambiguous space, and delivering new innovations that help brands on Amazon, this is the job for you!The Brand Building team is looking for an experienced Business Analyst who will lead the identification, correlation and automation of key brand success data and metrics that enable Brand Owners to grow and build successful brands within the Amazon Store. This role will partner with stakeholders across multiple BX programs, Ads and Retail to help shape product roadmaps and drive data driven decisions.Key job responsibilitiesKey job responsibilities - Identify data sources and correlate key business metrics for internal and customer facing brand success framework and measurement needs.- Own the design, development, automation and maintenance of core metrics, reports, analyses, and dashboards that help stakeholders reach data driven conclusions and influences product roadmaps.- Lead the development of inputs and new channel expansion for the BX attribution model that identifies high value seller actions driven across multiple channels.- Ensure timely and accurate brand success program weekly reporting.- Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner to stakeholders.About the teamOur vision is to help Selling Partners (SPs) in any Brand building stage to strengthen their Brands, delivering higher Customer satisfaction, and attaining greater Brand awareness. We educate Brands, build tools and CX that truly measure, and optimize Brand performance. We also enable partner teams to drive towards Brand building through shared goal, metrics, and Brand insight. BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

The Brand Experience and Excellence organization creates, builds and leads innovation for brand owners in the Amazon store worldwide. The Customer Acquisition and Loyalty team in this organization focuses on helping Brands engage Customers on and off Amazon, develop a winning strategy for Brands to leverage social media to build stronger brands, and launch great products that resonate with Customers and achieve success.We are looking for a passionate, results-oriented Business Analyst to own defining, building, and scaling metrics and analytical insights. As a business analyst, you will use your analytical mind to drive operations, strategy, and planning. You will ensure that we are capturing and surfacing the right data and information to make informed business decisions, working closely with cross functional members of the team and partner teams. You’ll collaborate with engineers to build self-service reports and establish automated processes for large scale data analyses. You should be analytical with strong business acumen and detail-oriented with proven problem-solving skills.The ideal candidate has worked in depth in identifying business insights through data analysis, including experience extracting and manipulating data using SQL, leveraging BI services such as QuickSight for data analysis, and producing digestible business intelligence and actionable information. The candidate should also have strong communication and project management skills, enabling them to work with key business stakeholders to understand requirements and shape analytical deliverables. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally.Key job responsibilities• Advanced proficiency in SQL, ETL, data modeling, and working with large data sets.• Establish financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning.• Use data to identify disruptive ideas and provide advice to WW business leaders .• Build and drive planning, forecasting, and reporting models.• Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.• Drive use of analytical and operational excellence best practices.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Bachelor's degree- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Amazon’s Global Risk Management & Claims team is seeking a highly skilled and detail-oriented Business Analyst with a robust background in economic theory, auto claims management, and data analytics. The ideal candidate will possess an in-depth understanding of insurance claims processes, a keen interest in economic principles, and proficiency in dissecting complex datasets. As a Business Analyst, you will play a pivotal role in extracting valuable insights from claims data, employing economic theories to evaluate risk factors, utilizing data metrics to optimize our claims management processes, and providing strategic recommendations to key stakeholders.Key job responsibilitiesIn this role, the Business Analyst will partner with key stakeholders to dive deep into business challenges and loss trends, aiming to unearth crucial insights. The ideal candidate will cultivate partnerships across various business lines to gather business requirements, develop metrics and reporting, establish key performance indicators for third-party vendors, deliver actionable insights to mitigate financial and operational risks. This position demands an adaptable individual with exceptional analytical skills and outstanding business acumen. The ideal candidate is customer obsessed, both internally and externally, and will work back from the customer to meet business objectives.The Business Analyst is responsible for:- Partner with cross functional business teams to consult, develop and implement metrics, automated reporting/process solutions, and process improvements to meet business needs.- Apply economic theories and models to assess claims trends, evaluate risk factors, and predict future claim performance.- Conduct in-depth economic analyses to evaluate the financial impact of claims and recommend cost-effective strategies for claims resolution.- Utilize advanced data analytics techniques to evaluate large and complex claims datasets.- Generating actionable insights through the development of key performance metrics, dashboards and analytics.- Identify opportunities for process improvements and automation within the organization.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of tax, finance or a related analytical field experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

The Business Analyst - Data Analyst Specialist will be responsible for gathering, analyzing, and transforming complex business data to support strategic decision-making for Amazon’s minority investment and warrant portfolio. This role requires expert-level proficiency in Excel and VBA programming to build and maintain robust data sets, reports, and dashboards. The ideal candidate will have strong business acumen, technical skills, and analytical capabilities to translate data into actionable insights while working with ambiguity. Additionally, this candidate would likely challenge inefficient or long-standing procedures, and constantly look for opportunities to implement continuous improvements through simplification and innovation.Key job responsibilities• Collaborate with cross-functional teams to understand business requirements and define data needs• Design and develop efficient data models, reports, and dashboards using advanced Excel features and VBA automation• Write clean, maintainable, and well-documented VBA code to automate data extraction, transformation, and reporting processes• Validate data quality, identify trends and anomalies, and provide data-driven recommendations• Partner with IT and data engineering teams to integrate data from various sources into a cohesive data environment• Continuously enhance data tools and processes to improve efficiency, accuracy, and user experienceBASIC QUALIFICATIONS- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a highly skilled and motivated Business and Data Analyst in Seattle, WA to manage and solve business critical problems using requirements analysis, build data reports/ dashboards to deliver financial insights to the business. This role has direct impact on the day-to-day decision making of large-scale capacity delivery and financial programs.This role drives operational excellence, by: 1) deep diving critical financial insights and data, 2) identifying solutions to streamline current processes and visualizations, and 3) using knowledge of infrastructure projects and financial insights to advise or influence business decisions that have cross-region impact. You must be highly analytical and possess a strong passion for analytics and accountability, set high standards with a focus on superior business success you must also have a passion for process improvement and constantly looking for ways to work more efficiently. You will use your judgment, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, design solutions, remove blockers, and find creative ways to invent and simplify centralized solutions.Key job responsibilities• Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for business intelligence analytics.• Implementing data structures using best practices in data modeling to provide on-line reporting and analysis using business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources.• Gathering business and functional requirements and translating the gathered requirements into robust, scalable, operable solutions that work well within the overall data architecture.• Analyzing source data systems and driving best practices in source teams.• Analyzing large amounts of data, discovering and solving real world problems, and building metrics and business cases to help business teams to make decisions.• Participating in the full development life cycle, end-to-end, from design, implementation and testing, to documentation, delivery, support, and maintenance to produce comprehensive, usable dataset documentation and metadata.• Evaluating and making decisions around dataset implementations designed and proposed by peer data engineers. Identifying business process improvements from the data level.• Analyzing and evaluating business process, and through data driven insights proposing and implementing business process improvement.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field- 4+ years of business analyst, data analyst or similar role experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 4+ years of experience partnering with executive-level leaders to identifying and solving business issues ...

Are you an organized, analytical, and process minded innovator who enjoys working with customers to solve problems with data? We are seeking an experienced Business Analyst to join the Field TA Program Management Office, supporting Operations Recruiting in North America. The PMO team enables on-time reporting and inspection of our organization to understand delivery risk. We recognize the value of healthy organizations and seek to quantify them in order to build a diverse, equitable, and inclusive workplace.In this role you will collaborate directly with senior leaders to inspect recruiting processes and identify insights that increase recruiting efficiency, candidate experience, and Amazon's overall ability to hire top talent.Qualities that are most important to be successful in this role: High standards and impeccable attention to detail: our tools and analysis are considered "the source of truth" for making many business critical decisions. Strong critical thinking skills and good judgement: Sometimes the data we have available to make decisions doesn't tell the full story. Our team members ask the right questions and make smart choices about how to move forward when data and anecdotes don't line up. Excellent verbal and written communication skills: You will be working with customers across the globe and we do a lot of communicating by email. Your ability to communicate effectively is critical to delivering projects. A desire to collaborate: Our team thrives on incorporating the ideas and feedback of others into our work. Recognizing and leveraging the skills and insights of those around you is just as important as what you bring to the table. What you’ll do:Manage Data – Write SQL queries to pull data from disparate databases so it can be analyzed. Research and source new data opportunities. Partner with other BIE’s across Amazon’s HR organization to understand present sources and connect to new sources of data.Create Reports – Create and manage processes to assure the best way to reflect data in meaningful ways that gets end users to act on it. Present information into core and scalable reports that facilitate decision making for recruiting and business leaders.Insight Mining – Explore data for insights about the opportunities and bottlenecks in the recruiting process.Ad Hoc Analysis – Conduct data analysis to support needs of the recruiting leadership team as we seek to increase the volume and quality of hiring for our business teams.Presentation – Display analysis and insights in front of influential audiences in a way that efficiently and effectively gets them to understand key themes.Skills:Analytical – Turns data into business insights. Skilled in identification of trends in data, their degree of statistical significance, and how reliably they can be inferred to broader populations. Educates and shares best practices in the field and brings sound yet innovative techniquesInfluence – Using the data to make meaningful improvements in the recruiting process. Interpreting data in a way that make it impacting to the business versus data analysis for its own sake.Reporting – Informing stakeholders on the best way to visualize data for optimum impact. Offering new ways to display data that had not been considered.Business acumen – Demonstrates and cultivates an understanding of talent acquisition. Leverages this knowledge to explore for insights in data that prove or disprove long-held beliefs and helps to guide the ability to anticipate future talent needs that have not yet been identifiedBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights ...

Job Location: Candidate can opt for New York, Northern Virginia, Nashville or SeattleLove food? Interested in shaping the grocery offering of Amazon Fresh? Amazon’s Supply Chain Product team is seeking a Business Analyst who is excited about translating vast and complex data sets into actionable insight and simple and actionable, and scalable solutions. To be successful in this role, you must have a high capacity for Learn and Be Curious, be comfortable dealing with ambiguity, be an effective communicator, and be organized. Our business moves rapidly, and it’s important to be able to adapt to the latest changes in the business, systems, tools, and techniques for extracting, processing, analyzing, modeling, and taking action on data. You will work directly with business stakeholders to define strategy and requirements, and then lead projects from design through delivery. As a Business Analyst on the Grocery Supply Chain product team, you will focus on exciting and challenging problems, including: - Translate basic business problem statements into reports that answer customer questions - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format - Influence and implement the team's approach to data - Learn new technology and techniques such that you can meaningfully support product and process innovation - Have in-depth knowledge of the data available and how to collect it; periodically identify more advanced methods of query optimization - Utilize basic data-manipulation tools and cross-check data to determine accuracy - Convert data to information through basic descriptions, aggregations, and pivots - Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes) - Share data with stakeholders to inform business decisions - Manage expectations; prioritize own workload and communicate statusAdvanced SQL and Excel are required. Python desirable but not a must. About the teamWe are a team of smart, hardworking and passionate PMs and BIEs that like solving complex problems in a collaborative manner.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Are you looking for a role that allows you to shape the future of how sellers sell their products globally with Amazon? Do you like working in a start-up like environment with the opportunity to have a significant impact from day 1? Do you have an insatiable curiosity about why Amazon global stores operate as they do and how Amazon could optimize its global selling business? If so, then keep reading as this could be the role for you.Over 2MM active sellers in 22 countries (and growing) list their products for sale on the Amazon stores. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the earth’s largest selection and lowest prices. As a Business Analyst on Listing Analytics team, you will be responsible for bringing data to the table, specifically seller anecdotes and business metrics. The ideal candidate thrives in working in large and complex data warehouse environments, has excellent verbal and written communication skills, is motivated by developing innovative and simplified solutions to solve complex analytical problems and is passionate about working with large data sets and bringing data together to answer business questions and drive change. These analyses and solutions will be fundamental to finding opportunities and creating new programs aimed at further growing on Amazon stores. In this role you will:• Engage with leadership and diversified customer groups to understand the needs and recommend business intelligence solutions.• Partner with engineering teams to define the data elements and data structures that the team should leverage to develop critical seller experience metrics.• Design, implement, and support platforms that provide business teams ad-hoc access to large datasets for self service deep dives (eg: data visualization tools for non-tech business users)• Interface with business customers, gather requirements and deliver complete reporting solutions.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.• Participate in strategic & tactical planning discussions• Standardize data and report consumption across all customer groups.• Make recommendations for new metrics, techniques, and strategies to improve the operational and quality metrics.• Be connected and influential within the Amazon analytics community. Work with business intelligence engineer, data engineering, software development teams to enable the appropriate capture and storage of key data points.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats?Our mission in Payment Risk Operations is to make Amazon the safest place to transact online. Payment Risk Operations safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, Payment Risk Operations designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.As a Business Analyst in Payment Risk Operations, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.Key job responsibilities1. Understand the various operations across Payment Risk Operations2. Use analytical acumen to derive insights into business problems and processes that impact strategic direction3. Design and develop highly available dashboards and metrics using SQL and Excel/Tableau/Quicksight4. Perform business analysis and data queries using scripting languages like R, Python etc5. Understand the requirements of stakeholders and map them with the data sources/data warehouse6. Own the delivery and backup of periodic metrics, dashboards to the leadership team7. Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies8. Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers9. Perform business analysis and data queries using appropriate tools10. Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus areaBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Amazon is seeking an experienced Business Analyst to join our Selling Partner Experience (SPX) Finance team. In this pivotal role, you will serve as a critical contributor focused on driving financial planning, forecasting, and reporting to ensure visibility into the performance of our growing programs.The ideal candidate will have a proven track record of using advanced data analysis and SQL skills to provide strategic decision support. You will work closely with leadership to offer guidance, oversight, and support in this exciting and evolving space.As the Selling Partner business has rapidly expanded worldwide, we need to scale our financial planning and reporting models. In this role, you will focus on building and enhancing critical financial models, uncovering key insights, and communicating your findings to key stakeholders.In addition to your core analytical abilities, you will also contribute to the development of policies, processes, and tools to address Seller-facing challenges in collaboration with cross-functional teams. This position requires a critical thinker with strong organizational, problem-solving, and communication skills.At the heart of this role is a passion for using data to discover and solve real-world problems. You will have the opportunity to work in a fast-paced, ambiguous environment and directly influence the success of our Selling Partner Experience.Key job responsibilities- Build and maintain recurring metrics and reports.- Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.- Design and implement reporting solutions enabling stakeholders to manage the business and make effective decisions.- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe. - Build financial model, sensitivity analysis and provide recommendations for new business initiatives.- Conduct impactful data analyses to identify opportunities, develop recommendations, and effectively communicate complex financial insights to drive critical business decisions through clear, concise, and tailored written and verbal presentations.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of business analyst, data analyst or similar role experience- Experience with SQL- Experience with Excel- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Our teams strive to make Amazon the best place for our Selling Partners to reach consumers, driven by the experience and support we provide them in growing their businesses locally and globally. We leverage technology including automation, self-service, associate tools, and machine learning to both prevent Seller, Vendor and Brand contacts based on knowledge obtained during our support interactions, and to handle those contacts with quality and efficiency. We hire the world’s brightest minds, offering an environment in which they can relentlessly detect, design, and drive solutions to improve the Amazon customer experience. We do this every day by solving complex business and technical problems with ingenuity and simplicity. We are looking for a Business Analyst with expertise in data analytics skills, strong business acumen, an ownership mindset and ability to clearly communicate. In this role, you will leverage our data to drive efficiencies, provide key data-driven insights, enable new opportunities and innovate on behalf of business customers, in close partnership with business teams. You will manage and execute entire components of large projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations. You will also support building metrics and reporting on them to senior leadership.A successful candidate will develop a strong understanding of our business and make data-driven conclusions to drive Selling Partner Support Expereince. They will be comfortable with ambiguity while working in a fast-paced dynamic environment. They will also continuously learn new systems, tools, and industry best practices to help design new tools that help our team automate, and accelerate analytics. Key job responsibilities• Oversee business and finance reporting and analytics• Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning• Build and drive planning, forecasting, and reporting models• Generate actionable insights through the development of metrics, dashboards and deep dive analyses • Communicate data (both written and verbal) in a clear, concise, and unambiguous manner• Influence critical business decisions with dataBASIC QUALIFICATIONS- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience with SQL- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience in Excel (including VBA, pivot tables, array functions etc) and data visualization tools such as Tableau ...

This position will lead the development of data analyses to assess the accuracy of headcount planning inputs and establish strong mechanisms to meet planning accuracy targets and ongoing changes in customer need.Selling Partner Services is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The SP-Support team within Selling Partner Services handles the majority of support interactions with Selling Partners (Sellers, Vendors, and Brand Owners), but also work with many other teams across Selling Partner Services and other Amazon teams to collectively solve Selling Partner issues. This role will join our cross-functional headcount planning team, Global Planning, and work closely with various stakeholders world-wide such as Finance, Operations, Regional Capacity Planners, Hiring and Training teams to develop data analyses to be used by downstream teams to plan staffing, cost, and root cause resolution approaches. In this role, the Business Analyst will support Global Planning by leading weekly, monthly, and quarterly business review processes; analyzing data (exports and other) to drive prioritization work, assess optimization opportunities, and completing ad-hoc analysis. This position will support and partner with senior leadership to provide data oversight and decision support in this rapidly evolving space. The successful candidate will be a self-starter, comfortable with ambiguity and be able to create and maintain efficient & automated processes. The ideal candidate must thrive in a fast-paced environment, have a strong sense of curiosity and initiative, focus on generating results within tight deadlines, and maintain a high standard of personal and professional integrity and ethics. The successful candidate will be a thought leader, with the ability to deep dive while thinking big. We are looking for a team-player to play a significant part in defining our team efforts. Key job responsibilities• Provide data management processes such as accessing raw data feeds, building queries and macros, writing SQL code, organizing data and designing reports that present status-at-a-glance visualization for business performance.• Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.• Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.• Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.• Generating complex queries to dive deep on process issues• Innovating to improve customer experienceBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

We are seeking an experienced Business Analyst to join GPX team within SPS (Selling Partner Support) organization. This role will support the Seller Partner Support SOP team and the Risk Content Management team. This role will collaborate with program managers, content developers, editorial managers, product managers and business stakeholders to make an impact in the Amazon SPS organization to improve the way we support our Sellers.As a Business Analyst, you will interact with many of Amazon’s most complex systems to synthesize data and compile valuable insights that help improve and optimize processes to support sellers. These findings will serve as the basis for metrics and scalable mechanisms that fuel new opportunities. This role will enable the creation of new SOP products that reduce seller friction and enhance the seller support experience. The successful candidate will significantly impact by bridging efforts between multiple stakeholders. This position will be responsible for identifying failure points within our current systems and diving deep into existing processes to recommend improvements. The Business Analyst should enjoy the challenge of working with ambiguous data and have experience communicating insights and creating simple yet powerful narratives that drive change.Key job responsibilities- Perform complex data research to identify opportunities to simplify support process - Design, develop, and establish metrics to provide strategic insights - Pull and report data from numerous databases (using Excel, SQL, and/or other data management systems) and experience to dive deep and utilize known research and problem solving techniques- Communicate complex insights to stakeholders, both verbally and in writingBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Amazon's Selling Partner Trust & Store Integrity organization is seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on solving real world problems and build business cases to enable the organization to scale and invent on behalf of its customers. A key component of the role is to identify improvement opportunities by monitoring existing metrics, analyzing data, and partnering with many internal teams. In addition, you will design and develop automated reporting solutions to enable stakeholders to manage the business and make effective decisions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. The ideal candidate will be expected to influence and work with other leaders within the Selling Partner Trust & Store Integrity organization.Key job responsibilities• Produce written recommendations and insights for key stakeholders that will help shape effective strategies.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions• Simplify and automate reporting, audits, and other data activities; build solutions to have maximum scale and self-service ability by stakeholders.• Solve complex and broad business problems with analytically derived solutions, applying appropriate analytical best practices.• Develop programs, methodologies, and reports for analyzing and presenting data.• Deep Dive data problems and offer scalable solutions.• Effectively collaborate in a fast-paced environment with multiple teams in a large organization.A day in the lifeWe operate on a weekly sprint to set priorities and deliverables. This allows us to be agile on emerging issues, but we maintain longer-term, larger projects with extended timelines as well. In any given day, you may be asked to pull some high level results, examine some existing legacy SQL to improve, design or update a quicksight dashboard, assisting with code reviews, and/or deconstructing an anecdote in data.About the teamSelling Partner Trust & Store Integrity's mission is to protect Customers, Selling Partners, Brands and Amazon’s businesses. We achieve this by proactively: (1) Ensuring robust vetting of a seller’s identity, location, and payment instruments and stopping bad actors from launching a new selling account, (2) Stopping bad actors from compromising existing selling accounts, (3) Stopping bad actors attempts to engage in financial fraud, (4) Preventing bad actors from driving sales through rank or reviews manipulation, and (5) Eliminating financial incentives for bad actors. We continue to scale Amazon’s businesses while protecting Buyers, Brands and Selling Partners while adhering to regulatory expectations.BASIC QUALIFICATIONS- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Transparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking. We are focused on building a global service which allows consumer brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain. The Transparency service is focused on preventing the receipt and sale of counterfeit goods both online and offline. Our customers include individual consumer brands who sell both on and off of Amazon directly or through a network of direct and third-party sellers.Transparency is looking for an exceptional Business Analyst who loves solving complex problems to drive analysis and insights to help our teams make meaningful business decisions. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with program managers and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways.Key job responsibilitiesAn ideal candidate for this role:· Will have relevant experience in data analytics working with large data sets using various tools and technologies· Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide· Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format· Will be passionate about finding root causes, trends, and patterns and how they impact business.· Will draw inferences and conclusions, create dashboards and visualizations of processed data· Will have business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately. Will be very comfortable juggling competing priorities and handling ambiguity. Will thrive in an agile and fast-paced environment on highly visible projects and initiativesA day in the lifeAs a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets.BASIC QUALIFICATIONS- Experience defining requirements and using data and metrics to draw business insights- 3+ years of tax, finance or a related analytical field experience- 3+ years of business or financial analysis experience- Experience with SQL- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Bachelor's degree or equivalent- Experience with Excel- Experience making business recommendations and influencing stakeholders ...