Seattle

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for one of 3 core site locations: Dallas TX, Seattle WA or Herndon VA. Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as class or other employment during the Amazon work-day. Applicants must have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. In addition, applications must have a graduation conferral date between December 2025 and August 2026. Interns in this role must be able to begin employment on May 19th, 2025 (reserved for students in a semester program) or June 16th, 2025 (reserved for students in a quarter program) and complete a full 12 week internship. Our Cloud Support team provides technical support to our customers across the globe. The Cloud Support Associate Internship is a training program for the Cloud Support Associate role. This is an excellent opportunity to join one of Amazon’s technical teams, working with some of the best and brightest engineers, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. If this sounds exciting to you - come build the future with us!Key job responsibilities• Gaining experience with AWS cloud services including EC2, load balancers, and S3 storage solutions • Collaborating with AWS engineers and fellow peers in a virtual classroom to learn about AWS services and practice troubleshooting techniques • Applying new skills through customer case simulationsA day in the lifeWorking with Amazon's Cloud customers to ensure IT support when needed. About the teamWould you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex customer problems that may span multiple AWS services and partner with AWS teams to help reproduce and resolve customer issues. BASIC QUALIFICATIONS•Candidates must be able to work from one of three US building locations: Seattle WA, Dallas TX, or Herndon VA.• Currently enrolled in an Associate or greater undergraduate degree program (e.g., Associate degree, Bachelor’s degree) with a graduation conferral date between December 2025 and August 2026. • Experience or coursework in networking and operating systems• Are 18 years of age or older ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Big Data role supports our services that leverage data and produce business insights, which may include using machine learning/artificial intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry’s most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MangoDB, and Apache Cassandra.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.* You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional experience and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with Hadoop ecosystems (Apache Spark, Apache Hive). ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Windows role provides support for AWS paid support customers running enterprise Microsoft workloads on EC2 Windows, including SQL Server, SharePoint, and Exchange, as well as associated roles such as Active Directory, IIS, etc. We support the WorkSuite services (WorkSpaces, WorkMail, WorkDocs, WorkLink, WorkSpaces Application Manager), Directory Service, Systems Manager, EC2 Image Builder, Migration Suite, Application Discovery Service, CloudWatch Application Insights, LicenseManager, and the VM management portal products which are used by our customer for running global-scale enterprise HPC, SQL, Exchange, and web application workloads. We support the underlying hardware our services run on, as well as performance and networking issues at the OS-level.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities.•You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue.•You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others.•You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.•You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.•You will act as interviewer in hiring processes, and coach/mentor new team members.This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or a minimum of 1+ years of related professional and/or military experience and knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related). Knowledge or experience with enterprise systems administration in Windows Server and related services (Active Directory, DNS, IIS, MSSQL, Sharepoint, Exchange, Windows server, Single Sign On). Knowledge of Windows troubleshooting tools (Event viewer, Task manager, WinDbg, Windows Sysinternals, perfmon, WPR/WPA). ...

The AWS Premium Support team is seeking experienced Support Engineers providing world-class support on all AWS offerings (http://aws.amazon.com/). Our customer facing Engineers resolve customer technical issues ranging from EC2 Linux general guidance through technical deep-dives identifying and resolving complex Big Data (EMR, Data Pipeline) configuration and third-party integration issues. Support Engineers also develop many of their own tools and interact heavily with their peers developing the offerings.Apart from working on a broad spectrum of technical issues, AWS Support Engineers may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.Our Engineers are also the “voice of the customer” and have a strong voice into the development teams for recurring issues or feature requests. As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role!A suitable candidate would be someone who is extremely customer focused, who could multi-task and utilize both written & verbal communication skills to help our diverse range of customers resolve their complex technical issues.This role requires the flexibility to work 5 days a week (occasionally on nights or weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday - Saturday or Monday - Friday.Key job responsibilitiesEvery day will bring new and exciting challenges on the job while you:• Learn and use groundbreaking technologies• Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs• Interact with leading engineers around the world.• Partner with Amazon Web Services teams to help reproduce and resolve customer issues.• Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.• Drive customer communication during critical events.• Drive projects that improve support-related processes and our customers’ technical support experience.• Write tutorials, how-to videos, and other technical articles for the developer community• Work on critical, highly complex customer problems that may span multiple AWS servicesA day in the life• This is a customer support role – in The Cloud• On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.About the teamDiverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 1+ years of software development, or 1+ years of technical support experience- Experience troubleshooting and debugging technical systems- Bachelor's degree in computer science or equivalent, or 6+ months of technical support experience- Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows)- Knowledge of networking concepts, protocols, and tools (including HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related)- Understanding of virtualization and cloud computing ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.A TAM provides consultative architectural and operational guidance delivered in the context of customer’s applications and use-cases to help them achieve the greatest value from AWS. A TAM will work with their customer to provide tailored engagements including Strategic Business Reviews, Security Improvement Programs, guided Well-Architected reviews, Cost Optimization workshops, and a range of proactive services. TAMs will consult on architecture, governance, security, and operations, including cost management and other pillars of building on AWS. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Applicants must be currently enrolled in a co-op program at their school in US, and should have a minimum of one quarter/semester/trimester remaining in their studies after their co-op concludes.Amazon co-ops are full-time positions, and co-op students should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm for up to 8 months. Specific team norms around working hours will be communicated by your manager. Co-op students should not have conflicts such as classes or other employment during the Amazon work-day.We will take your Co-op season and location preferences into consideration. Preferences are based on business availability and are not guaranteed. Please note that a majority of our Co-ops take place in the summer.Start dates for our co-ops include the following periods:1. Winter (Starts January/February) 2. Summer (Starts May/June) 3. Fall (Starts August/September) Software Development Engineer (SDE) Co-opAt Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The intense focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our co-op students write real software and collaborate with a select group of experienced software development engineers (SDEs) who guide co-op students on projects that matter to our customers.As a co-op participant you will be matched to a manager and a mentor. You will have the opportunity to influence the evolution of Amazon technology and lead mission critical projects early in your career. Your design, code, and raw smarts will contribute to solving some of the most complex technical challenges in the areas of distributed systems, data mining, automation, optimization, scalability, and security – just to name a few.In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in activities with other co-op students throughout your co-op experience. No matter the location of your co-op, we give you the tools to own your project and learn in a real-world setting. Many of our technologies overlap, and you would be hard pressed to find a team that is not using Amazon Web Services (AWS), touching the catalogue, or iterating services to better personalize for customers. We make the impossible, possible.Key Job Responsibilities include:• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.• Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry.• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Ability to design and code the right solutions starting with broadly defined problems.• Work in an agile environment to deliver high-quality software.Locations for all SDE co-ops:While the majority of our SDE roles are based in the greater Seattle/Bellevue, WA, and Arlington, VA area, by applying to this position your application will be considered for all locations we hire for in the United States, including but not limited to:• AZ (Phoenix, Tempe)• CA (Berkeley, Culver City, Cupertino, East Palo Alto, Irvine, Los Angeles, Manhattan Beach, Palo Alto, San Diego, San Francisco, San Jose, San Luis Obispo, Santa Barbara, Santa Clara, Santa Cruz, Santa Monica, Sunnyvale)• CO (Boulder, Denver)• GA (Atlanta, Kennesaw)• IL (Chicago)• MA (Boston, Cambridge, Hudson, North Reading, Westborough)• MD (Baltimore)• MI (Detroit)• MN (Minneapolis)• NJ (Jersey City)• NY (New York)• OR (Portland)• PA (Philadelphia, Pittsburgh)• TN (Nashville)• TX (Austin, Dallas)• VA (Arlington, Herndon)• WI (Madison)• WA (Bellevue, Seattle, Redmond)***Locations are subject to change. ***We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.Applications are reviewed on a rolling basis. For an update on your status or to confirm your application was submitted successfully, please login to your candidate portal at amazon.jobs. Amazon works with a high volume of applicants so we appreciate your patience as we review applications.If a Co-op student is offered a full-time employment role in the US following their graduation, Amazon will assess all candidates for US immigration eligibility during the pre-hire process. Citizens of countries who do not have an immediate path to a US work-based visa may be considered for a role with Amazon outside the US, in a country where they have the ability to obtain work authorization. Amazon offers employment opportunities in many countries around the world.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.BASIC QUALIFICATIONS- Experience with at least one modern language such as Java, Python, C++, or C# including object-oriented design- Are 18 years of age or older- Are enrolled in a Bachelor's degree or above in Computer Science, Computer Engineering, Data Science, Electrical Engineering, or majors relating to these fields- Are enrolled in a co-op program at your university in Computer Science, Computer Engineering, Data Science, Electrical Engineering, or majors relating to these fields- Have an expected graduate date between October 2025 - September 2028 and be able to work 40 hours/week minimum and commit to 16 week Co-op Work term ...

Are you a detail-oriented community manager who enjoys building lasting relationships with technical communities? The Amazon Web Services (AWS) Developer Experience Team is seeking an experienced, committed, and innovative community manager to own and build developer communities in North America, while also building lasting relationships with AWS community leaders and advocates.Key job responsibilities• Own and program manage NAMER Community advocacy strategy to engage with passionate developers and builders who seek to acquire Cloud and AWS skills.• Scale existing community awareness programs in NAMER (AWS User Groups, AWS Community Day events, and more), as well as innovating net-new community initiatives relevant to the region.• Report on metrics and discuss progress of the community initiatives with leadership, evolving strategy as needed to align to shifting community needs.About the teamThis role will join the AWS Community Team within our AWS Developer Experience organization, where our goal is to win the hearts and minds of developers and hands on builders around the world, by meeting them where they are and providing the right technical education, tools, and resources to enable developer success.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 3+ years of experience working with developer communities- Bachelor's degree or equivalent experience ...

Come be a part of a rapidly expanding multi-billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations re-imagine bulk buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide. Since launching in the U.S. in 2015, Amazon Business has expanded globally and reached billions in worldwide annualized sales, more than half of which are from third-party sellers. For more information, please visit amazon.com/business. Are you ready for the next step in your career building on your skills as a leader, innovator, and collaborator? Are you ready to work with colleagues that will inspire and challenge you to have fun, work hard and make history? Are you ready to help unlock a $2 trillion (yes trillion) business opportunity for Amazon? We may have a role for you… The Amazon Business (AB) Flywheel Inputs team is driving the next wave of growth for our Business Customers’ (Enterprise and SMB) purchasing needs, by innovating across a broad spectrum of functions including expanding selection, offering competitive prices, improving world-class delivery, and providing exceptional convenience.We are disrupting the status quo by delivering new, efficient purchasing solutions from individual proprietors, to small-medium businesses, to global organizations (and everything in between). Role & Responsibilities We are seeking a dynamic and motivated Enterprise Sales Executive to recruit & develop Sellers within our Bulk & Quoting Team segment to drive sales for the US and Canada regions. The ideal candidate will have experience in sourcing supplies, and knowledge of key requirements for a wide spectrum of end users. In this role, you will: - Collaborate with Amazon Business Category teams to create and execute a quoting expansion approach to delight our end customers; recruit and develop a book of our largest B2B Suppliers and Customers; drive account strategies to enable our Customers to maximize growth via Amazon Business; and innovate new business models with Sellers and Customers to build breakthrough business opportunities for Amazon Business. • Develop strategies and business direction within the Segment, in partnership with internal teams to drive growth and meet Customer needs. • Create a clear value proposition for selling to Amazon Business Customers, making the best use of Amazon Business Custom Quoting features • Our Suppliers are our Customers, and we want you to bring a passion for their success to this role, with a focus on helping them launch effectively, steadily increase their business, and improve their experience selling with Amazon Business. • Meet or exceed team quotas, revenue targets, feature adoption goals, and operational metrics designed to deliver superior value to our Customers. • Develop and execute cross-functional concepts for major new GTM capabilities, such as pricing, services capabilities, or major seller partnerships, and work cross-functionally to implement and operationalize these breakthrough ideas. • Conduct deep dive analysis on issues affecting seller business performance and communicate the Voice of the Seller internally as an input into product development and process improvement.Key job responsibilitiesKey job responsibilitiesExecute high value/complex bulk purchasing transactions for Canada and US regionsDevelop and implement growth initiatives having bottom line impact on this fast growing business. Problem solve and Influence tech roadmap changes to delight our business Customers. This role carries a sales quota and requires ability to influence cross-functionally.About the teamAbout the teamThe Complex Quoting Team (US and Canada) facilitates high-value/complex requests, and manages key initiatives to help our Custom Quote business grow. This team is Customer & Supplier facing to streamline the sales/operational motion. We work closely with cross-functional stakeholders and do what it takes to deliver on behalf of our Customers. BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

The Global Policy & Compliance (GPC) Team supports World Wide Operations Security (WWOS) by providing objective measurement and assurance, in order to enhance and improve the security of our people, product, information, operations, and brand. The Compliance Program Specialist is responsible for designing, developing, and managing compliance reporting and analytics, including audit data interpretation and risk trend analysis. In this position, you will support internal and external audit management tools, assist in development of dashboards and reporting tools, and assist with implementation of audit programs that support the GPC mission. This position can be based in any US Hub location and reports to the Senior Manager of Global Policy & Compliance (GPC). The Compliance Program Specialist is an experienced individual contributor role that works with limited guidance.Key job responsibilities- Assist with the development and implementation of audit mechanisms- Monitor, evaluate, and resolve audit findings- Build and manage standard work processes to produce, organize, and analyze data using common database query techniques- Produce data visualizations to drive insights and clearly communicate compliance gaps- Interact extensively with WWOS teams such as Loss Prevention, Physical Security, Risk & Resilience, and global/regional solutions teams to deep dive complex business and operational processes and workflows- Develop mechanisms for continuous improvement of internal/external audit tools and processesA day in the lifeYou will work primarily within the Global Policy & Compliance (GPC) team to manage internal audit programs, resolve findings, and create reports using available data to highlight compliance gaps. In addition, you'll be collaborating with experts throughout various regions and business lines to understand their compliance needs in order to build effective auditing mechanisms and reports. Your work will ensure that our audit mechanisms are measuring and reporting compliance data accurately and effectively.About the teamThe Global Policy & Compliance (GPC) team is responsible for the governance framework of the World Wide Operations Security (WWOS) organization. As part of a holistic risk management approach that aims to protect our people, information, assets, operations, and brand, we:- Maintain a policy portfolio covering a wide range of subjects that establish baseline required controls- Operate a robust compliance program that utilizes audits and other assessment mechanisms to monitor and report potential areas of risk to ensure required controls are in placeBASIC QUALIFICATIONS- 2+ years of Experience in an Audit (Internal & External), Operations, Risk, or Data Analytics role- Advanced skills using data visualization software (Excel, Tableau, QuickSight, etc)- 1+ years of experience with querying and analyzing databases (SQL, MYSQL, etc)- Proficient in MS Office Suite (Outlook, Word, PowerPoint, Visio, SharePoint, etc) ...

The ITS Content team is seeking a curious, self-motivated, and experienced program manager to help us refine content through data tracking and content monitoring. An ideal candidate will want to be part of a team that continually thinks about ways to craft content that more effectively enables Amazon employees to resolve their own IT issues. In this role, you’ll support the IT content team by owing strategic programs designed to leverage data to improve content at scale. We’re looking for a candidate who can exercise high editorial judgment in communicating across a large global org. We’re looking for a strong program manager to own and scale a content-monitoring program that improves our ability to inform our customers, Amazon employees, about Amazon IT products and services. In this role, you’ll collaborate with internal stakeholders to create strategies that best support our colleagues, as well as measure the effectiveness of customer-facing content and devise strategies for ongoing improvement. You will work with internal stakeholders and teams to understand their content and engagement needs, develop detailed proposals, and manage the completion of plans for the IT Services content team.This role is for you if you are a strong communicator with program management skills and experience. The work will be 50% editorial and 50% project management. You are comfortable taking initiative, operating at a global scale, understanding cultural and local preferences, and working across teams in an agile environment. You work well with peers who are level-headed, top-notch performers who insist on high standards, advocate passionately for customers, and proactively take the lead when necessary. Key job responsibilities* Optimize Amazon’s internal IT knowledge base content through deep dives and data analysis* Manage content requests from stakeholders* Consult with stakeholders to define business objectives and deploy a set of actionable and targeted testing plans across multiple customer segments* Identify emerging content topics and develop proactive plans with stakeholders* Develop and execute a broad content portfolio program from planning through post-launch measurement.* Create and evangelize strategies to measure and improve content quality, maintainability, and usability and get agreement from stakeholders to execute against these strategies* Gain support for recommended programs using strong written, verbal, and visual communication skills.* Collaborate with customers at all levels to gather requirements, define objectives & deliver results.* Build and maintain documentation deliverables, dashboards, and communication materials for portfolio programs.* Present and lead conversations about projects, issues, solutions, and strategy to leadership and stakeholders.* Host and/or facilitate sessions to deeply understand the impacts of system or process changes and aggregate feedback across verticals and global teams.* Prioritize effectively and communicate clearly across all levels of the organization.* Deploy metrics to track progress against program metrics, report monthly on progress, and define annual goals.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience working cross functionally with tech and non-tech teams- Experience using data and metrics to determine and drive improvements- - 5+ years editing and/or content creation experience- - Experience owning program strategy, end to end delivery, and communicating results to leadership- - Bachelors Degree in English, Marketing, Journalism, Communications or related field- - Experience copywriting and editing documents, managing content/editorial calendars- - Demonstrated program management skills with experience in influencing others and advocating on behalf of the customer- - Demonstrated ability to use data and metrics to back up assumptions, recommendations and actions- - Demonstrated ability to manage multiple, competing priorities simultaneously- - Demonstrated ability to navigate ambiguous situations, identify/solve for blockers with minimal guidance, influence, build cross-organizational partnerships ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented Contracts Managers for positions across our various teams.The successful candidate has excellent communication skills, and will support reviewing, drafting, and negotiating contracts for an assigned business team. You will also participate in team-wide meetings, departmental goals and collaborative projects, and have access and visibility to business leadership.Amazon offers its Contracts Managers the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands.BASIC QUALIFICATIONS• 5+ years of contracts management, paralegal, or other comparable experience within a law firm, government agency, or in-house legal department, with responsibility for reviewing, drafting, and negotiating the legal terms of a broad range of standard commercial contracts• Experience working with MS office, including Excel, Powerpoint, Sharepoint ...

Amazon's Legal Department is looking for a talented Contracts Manager to support Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the "cloud" computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, browsers, and more. As part of the AWS real estate legal team, you will work on a team responsible for supporting AWS’s worldwide data center expansion. You will have transactional drafting and negotiating responsibilities on service agreements, work orders, easements, lease amendments and other real estate documents, providing day-to-day contracting advice to business team members. You will support AWS’s existing real estate portfolio and work cross-functionally with other teams. You will drive process improvements and initiatives to track and simplify real estate transactions from beginning to end. You will manage outside counsel, create and lead trainings, and more. Amazon offers its Contracts Managers the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. This position will be based in Seattle, WA, Arlington, VA or Santa Monica, CA.BASIC QUALIFICATIONS• 5+ years of contracts management, paralegal, or other comparable experience within a law firm, legal department, or property management or real estate development company with experience reviewing, drafting, and negotiating a broad range of commercial contracts. • Real estate and/or construction contract experience• Project management experience ...

Come and be a part of Amazon's Fulfillment Operations Robotics & Technology Legal team! We are looking for a smart and motivated individual to provide contract management support as part of the legal team supporting Amazon's Fulfillment Technologies & Robotics business. As a Contracts Manager, you will be a key member of our team, partnering directly with client teams as they design, develop, implement and maintain robotics systems, strategies, initiatives, and services to support our operations and fulfillment network. The successful candidate will be responsible for reviewing, drafting, and negotiating a variety of third-party contractual relationships, including products and services agreements, software licensing agreements, work orders, amendments, and NDAs. You will provide day-to-day advice to business clients on transactions, processes, systems, and internal and external communications, and we will look to you for exciting and revolutionary ideas to improve our processes and client services. The successful candidate will possess the ability to complete high volumes of complex tasks and projects quickly with autonomy; react with appropriate urgency to situations and events that require quick responses; support multiple internal clients; and efficiently and creatively solve difficult or complex problems that affect people within the group or other related groups. The candidate will also be customer-obsessed, have great attention to detail while meeting deadlines, great organizational skills and the ability to switch gears/topics at short notice. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals inside and outside the company is essential.Key job responsibilitiesThis person’s responsibilities will include reviewing, drafting, and negotiating agreements, outside counsel management, business training on legal tools, and other tasks needed to support the business and legal teams.The candidate must have excellent written and oral communication skills and a high attention to detail as this position involves direct contact with clients and counterparties.The successful candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged.BASIC QUALIFICATIONS5+ years of contracts management experience, including leading contract negotiations and drafting/revising contracts within a law firm or legal department ...

Do you want to create worldwide impact in robotics while solving challenges at the edge of robotics research? Our team in Amazon Robotics builds high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans - at Amazon scale. Our mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking an experienced System Development Engineer specializing in Safety and Sensors to join our Motion Planning and Control team. In this role, you will be responsible for selecting, integrating, and managing sensors and safety systems that enhance the robustness and safety of our robotic solutions. You will work on complex interactions between conveyors, buffer walls, robotic arms, and other custom degrees of freedom, ensuring our systems meet the highest safety standards while maintaining operational efficiency. Your expertise will be critical in delivering reliable, safe, and efficient systems that support our operations teams and service technicians.Key job responsibilities- Develop and implement safety architectures for robotic workcells, including emergency stop systems, safety PLCs, light curtains, and interlock systems.- Evaluate, select, and integrate sensors such as proximity sensors, photoelectric sensors, vision systems, and force/torque sensors to enhance system robustness and performance.- Conduct risk assessments for robotic systems, identifying potential hazards and implementing appropriate safeguards in compliance with relevant safety standards.- Develop test plans and perform system testing and validation to ensure safety functions and sensor performance meet requirements.- Create and maintain documentation related to safety systems, including safety manuals, schematics, and compliance reports, and work with regulatory bodies to ensure necessary certifications.- Work with cross-functional teams—including hardware engineers, software developers, and operations personnel—to develop integrated solutions and provide technical guidance to junior engineers.- 15% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field.- 5+ years of experience in developing and integrating safety systems and sensors in industrial automation or robotics.- Strong knowledge of safety standards and regulations (e.g., ISO 13849, IEC 61508, OSHA).- Experience with safety PLCs, safety relays, and safety-rated components.- Proficiency in programming experience with PLCs, in structured text (ladder logic is optional).- Basic knowledge and understanding of high-level language programming such as Python, C++ or C.- Experience with industrial communication protocols (e.g., EtherCAT, OPC-UA, Modbus). ...

Control System Lead About Maintenance at Amazon Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey! About the Role As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire resistant daily wear and composite toe safety shoes for your safety! Responsibilities include, but are not limited to · Promote a safe working environment by following all safety procedures · Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems. · Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. · Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems · Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability · Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building · Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems · Develop training plans for Control Systems Technicians · Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationBASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Associate's degree in electronic technology or equivalent- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

North America Stores Marketing is on a mission to make Amazon the most-loved shopping destination. We aspire to meet customers where they are with a steady drumbeat of inspiring, relevant, and automated content that builds upon recent shopping missions while also introducing new and timely ideas. The COOP Marketing team delights customers and brands alike by leveraging brand-burnishing marketing campaigns to create a robust suite of enticing packages that drive vendor investments in onsite and offsite channels. The team is focused on streamlining and centralizing COOP at large, while building net new opportunities that excite brands and growing and improving vendor favorite programs like Look Book and Social. We are looking for an organized, conscientious, and efficient COOP Marketing Associate to manage and maintain our growing COOP program. The ideal candidate is an expert in execution, with great attention to detail and an ability to work on multiple projects with multiple stakeholders at the same time. You need to be comfortable working under and meeting deadlines, understanding the value proposition of our programming (both internally and externally), and successfully supporting the operational aspects required to deliver on COOP packages to brand expectations. You will also need to document best-in-class operating procedures, identify opportunities for streamlining and simplifying processes, and implement brand feedback along the way. As a key member of the larger COOP team, you will be expected to contribute to written flashes, updates, and strategies, and take part proven team mechanisms like office hours, roadshows, and roundtables, all with high visibility. This role provides a great opportunity to make an outsized impact to our bottom line via exciting COOP offerings that convert. - Own all COOP execution for onsite and offsite packages, from building pitch decks to collecting products and handing off to internal partner teamsPartner with internal and external stakeholders to ensure vendor deliverables meet marketing guardrails for each package purchased- Earn vendor trust through high-touch communications and strategic offerings that ladder up to their brand’s individual needs- Support the larger team on all-hands projects such as strategic expansion, product improvement roadmaps, and Ads integrations- Contribute to narratives, flashes, and vendor education and project management workstreams like office hours, roundtables, and roadshowsBASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience using data and metrics to measure impact and determine improvements- Experience with onsite marketing, lifecycle marketing and digital advertising ...

Amazon’s Kindle, Web Services, and Consumer/B2B retail businesses are seeking talented attorneys for Corporate Counsel positions across our various teams. These attorneys will partner with the legal team and their business operations clients to achieve operational excellence, ensure compliance with state and federal regulators, consider legal issues of first impression and move strategic deals through to completion.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging and exciting. Developing innovative solutions to novel legal questions is part of our daily business. Some travel, domestic and international, may be required.Principal duties include: - Structuring, drafting and negotiating complex commercial agreements, including technology, distribution, licensing and marketing contracts - Providing ongoing legal counseling in a wide range of legal areas, such as intellectual property, digital media and regulatory compliance - Product or service counseling support - Serving as lead counsel and directly advising business clients on strategic deals - Resolving issues that arise in existing commercial relationships and handling pre-litigation legal disputes and inquiriesThis role may be based in any of the following locations: Seattle, WA; Arlington, VA; Santa Monica, CA; Culver City, CA; Sunnyvale, CA; or New York, NYBASIC QUALIFICATIONS - JD degree and membership in at least one state bar is required - At least 5 full years of experience practicing law, preferably with some portion of that experience in technology and commercial transactions ...

We are looking for a talented Corporate Counsel to support our rapidly growing and evolving Alexa voice service, the brain behind our Amazon Echo family of devices and the many other products that enable access to Alexa. You’ll be part of the legal team responsible for counseling the Alexa business on a broad range of commercial, licensing, technology, and regulatory matters and structuring, drafting and negotiating commercial transactions. You will work directly with the business, serving as lead counsel on strategic issues and deals, providing day-to-day input on business and strategy, advising on the launch of new products and features, resolving issues that arise in commercial relationships, and handling pre-litigation legal disputes and inquiries. in this role, you will develop strategies for handling legal issues in creative, business-centric ways, and you will build processes that address risk and allow the business flexibility and freedom to move quickly.Key job responsibilitiesPrincipal duties include providing ongoing legal counseling in a wide range of legal areas, including intellectual property, digital media, privacy, and regulatory compliance, and structuring, drafting and negotiating complicated technology, distribution, licensing, marketing and other commercial agreements.Some travel will be required.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

We are looking for a talented Corporate Counsel to support our rapidly growing and evolving Alexa voice service, the brain behind our Amazon Echo family of devices and the many other products that enable access to Alexa. You’ll be a leader in the legal team responsible for counseling the Alexa business on a broad range of privacy, commercial, technology, and regulatory matters and structuring, drafting and negotiating commercial transactions. You will work directly with the business, serving as lead counsel on strategic issues and deals, providing day-to-day input on business and strategy, advising on the launch of new products and features, resolving issues that arise in privacy and regulatory compliance, commercial relationships, and handling pre-litigation legal disputes and inquiries. You will develop strategies for handling legal issues in creative, business-centric ways, and you will build processes that address risk and allow the business flexibility and freedom to move quickly.Key job responsibilitiesPrincipal duties include providing ongoing legal counseling in a wide range of legal areas, including privacy, regulatory compliance, intellectual property, and digital media, and structuring, drafting and negotiating complicated technology, distribution, licensing, marketing and other commercial agreements. Some travel will be required.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

We’re looking for a talented lawyer to support our dynamic Amazon Air business, which operates a global air cargo network that includes a fleet of over 100 cargo aircraft serving more than 70 airports in North America, Europe, and Asia with 250 flights daily. This attorney will be primarily responsible for supporting Amazon Air Cargo, our growing air cargo business that provides cargo transportation services to third-party customers such as enterprise shippers, freight forwarders, and logistics companies. Key job responsibilitiesYou will be embedded with the Amazon Air Cargo team, partnering directly with the business to develop our operational and technical capabilities and continually improve the experiences of our customers. You’ll serve as lead counsel on commercial and regulatory matters for Amazon Air Cargo – helping to shape long term strategy, finding opportunities to handle legal issues in creative ways, and building processes that address risk and allow the business the flexibility and freedom to move quickly. BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience working in the aviation and/or logistics sectors ...