Corporate Counsel, Alexa Legal

We are looking for a talented Corporate Counsel to support our rapidly growing and evolving Alexa voice service, the brain behind our Amazon Echo family of devices and the many other products that enable access to Alexa. You’ll be a leader in the legal team responsible for counseling the Alexa business on a broad range of privacy, commercial, technology, and regulatory matters and structuring, drafting and negotiating commercial transactions. You will work directly with the business, serving as lead counsel on strategic issues and deals, providing day-to-day input on business and strategy, advising on the launch of new products and features, resolving issues that arise in privacy and regulatory compliance, commercial relationships, and handling pre-litigation legal disputes and inquiries. You will develop strategies for handling legal issues in creative, business-centric ways, and you will build processes that address risk and allow the business flexibility and freedom to move quickly.Key job responsibilitiesPrincipal duties include providing ongoing legal counseling in a wide range of legal areas, including privacy, regulatory compliance, intellectual property, and digital media, and structuring, drafting and negotiating complicated technology, distribution, licensing, marketing and other commercial agreements. Some travel will be required.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

Corporate Counsel, Amazon Air

We’re looking for a talented lawyer to support our dynamic Amazon Air business, which operates a global air cargo network that includes a fleet of over 100 cargo aircraft serving more than 70 airports in North America, Europe, and Asia with 250 flights daily. This attorney will be primarily responsible for supporting Amazon Air Cargo, our growing air cargo business that provides cargo transportation services to third-party customers such as enterprise shippers, freight forwarders, and logistics companies. Key job responsibilitiesYou will be embedded with the Amazon Air Cargo team, partnering directly with the business to develop our operational and technical capabilities and continually improve the experiences of our customers. You’ll serve as lead counsel on commercial and regulatory matters for Amazon Air Cargo – helping to shape long term strategy, finding opportunities to handle legal issues in creative ways, and building processes that address risk and allow the business the flexibility and freedom to move quickly. BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience working in the aviation and/or logistics sectors ...

Corporate Counsel, AWS Legal Infrastructure

Amazon's Legal Department is looking for a talented attorney with a strong regulatory and compliance background to support Amazon Web Services (AWS), one of the world’s fastest growing technology companies. AWS provides state-of-the-art cloud computing services and IT infrastructure trusted by millions of customers around the world - including the fastest-growing startups, largest enterprises, and leading government agencies. To learn more about AWS, visit https://aws.amazon.com.This role will advise and support teams dedicated to security, compliance and risk management of AWS infrastructure. Initially, this role will focus primarily on AWS offerings for AWS customers (including government agencies with a national security and/or defense mission) that need specialized security and connectivity solutions for cloud services. You will advise senior leadership on strategic matters related to, and be responsible for regulatory matters associated with, hardware, technology, and facilities used to support those specialized security solutions. This role is part of a team responsible for counseling AWS on security and risk management of AWS infrastructure, including supply chain, hardware devices, firmware, and other related matters. You’ll help chart long term strategy for protecting the infrastructure of AWS, and work closely with security, risk management, public policy, and outside counsel to understand, anticipate and articulate the requirements and regulations applicable to AWS infrastructure around the world. Amazon offers its attorneys the opportunity to develop their experience and career with one of the world’s most recognized and dynamic brands. The successful candidate must be enthusiastic, and enjoy working hard, being challenged, and working in a fun, team-oriented environment. They must also demonstrate sound judgment even in ambiguous situations.Key job responsibilities- Providing advice on regulations concerning the design, development, manufacture, procurement, distribution, use and disposition of NSA-certified encryption, cross domain solutions, and other regulated technologies to enable classified communications- Providing compliance-related legal support for construction, procurement and global operations for AWS Sensitive Compartmented Information Facilities globally- Monitoring and advising the business of upcoming regulatory changes related to those topics- Formulating, implementing, and maintaining applicable regulatory compliance policies and processes. BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of legal experience- Experience providing legal counsel and support for regulatory and compliance matters.- Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. ...

Corporate Counsel, Books

Come make history with Amazon's legal department! We're looking for a talented attorney to help support our Books business, including our in-house publishing businesses, Amazon Publishing and its audio publishing subsidiary, Brilliance Publishing. Key job responsibilities-Providing day-to-day and strategic advice to business partners on new and existing initiatives and key negotiations-Advising on, drafting, and negotiating a variety of agreements, with particular focus on publishing and content licensing agreements-Identifying legal risks and proposing mitigation strategies-Working cross-functionally with legal and non-legal teams-Some travel, domestic and international, may be requiredAbout the teamThe Books Legal team supports Amazon’s Books business, including our in-house publisher, Amazon Publishing. APub is a leading trade publisher of fiction, nonfiction, and children’s books with a mission to empower outstanding storytellers and connect them with readers worldwide. APub publishes emerging, bestselling and critically-acclaimed authors in digital, print, and audio formats. With Amazon’s drive for innovation and passion for books, APub merges technology and art to support authors and help their stories change the world. BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

Corporate Counsel, Buy with Prime & Amazon Multi-Channel Fulfillment

We are looking for a talented and experienced Corporate Counsel to support our rapidly growing Buy with Prime and Amazon Multi-Channel Fulfillment businesses. You’ll be responsible for counseling the sales and business development teams on a broad range of commercial, licensing, technology and regulatory matters, and structuring, drafting and negotiating commercial transactions. You will work directly with the business, serving as lead counsel on strategic issues and deals, and providing day-to-day input on business and strategy, and resolving issues that arise in commercial relationships. You will develop strategies for handling legal issues in creative, business-centric ways, and will build processes that address risk and allow the business flexibility and freedom to move quickly.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

Corporate Counsel, Cross Border & Expansion

Amazon’s Exports & Expansions legal team is looking for a talented attorney to support our dynamic exports and stores expansion business teams. This is a unique opportunity to support cross-border business models and work cross-functionally with retail, marketplace, operations, advertising, payments, trademark and employment teams.Key job responsibilitiesSupport strategic projects and agreements, as well as new and mature technology-driven offerings, counsel business and product development teams on a wide range of matters, and work with other members of the legal department locally and internationally to ensure that relevant legal and regulatory requirements and risks are understood and managed. You will also provide day-to-day advice to business teams, analyze and resolve issues that arise and handle pre-litigation legal disputes and inquiries.A day in the lifeYou must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged in a fast-paced environment that is constantly changing. You will be expected to work independently and to contribute successfully to cross-functional teams all while demonstrating sound judgement even in ambiguous situations. A sense of humor and a desire to learn and be curious are essential. The ability to effectively communicate, both verbally and in writing, is also essential.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Corporate Counsel, Customer Trust

Leverage your legal acumen to help Amazon protect our customers and selling partners against fraud and abuse! We are looking for a talented, tech-savvy attorney to serve as lead counsel supporting the Selling Partner Trust and Store Integrity team within Customer Trust. TSI's vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store.Key job responsibilitiesAs counsel for the TSI business, you will:- Directly advise the leadership team and influencing the direction of the business.- Advise on a broad range of product, commercial, and regulatory matters, such as ensuring compliance with state and federal regulations, leading implementation for new regulations, considering legal issues of first impression, and supporting strategic business relationships- Support the development of AI and other science techniques to protect Amazon's store at scale- Advise on pre-litigation legal disputes and manage outside counsel handling arbitrations- Work cross-functionally, particularly with our law enforcement and litigation teams, to hold bad actors accountable through referrals and proactive litigation- Positively impact the livelihood of all sellers in Amazon's store by protecting them from abuse and helping them navigate compliance- Help drive strategic initiatives to support our external engagement pillars on how Amazon protects our store, including working cross-functionally to contribute proactive legal and legislative initiativesAbout the teamYou will be part of the Legal team within NA Stores Legal that supports Amazon's Selling Partner Services business, the worldwide team that enables third-party sellers to sell products through Amazon.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Corporate Counsel, Last Mile Legal, WW Ops

Here’s your opportunity to manage cutting edge legal work and make history with Amazon’s legal team!We are looking for a skilled attorney to support Amazon’s innovative and fast-growing Last Mile logistics and transportation operations. You will be an integral part of the business teams you support, serving as counsel on a broad range of matters, including: (1) Advising on structuring and launching products and other services to procure insurance for both traditional transportation companies and the gig economy, including identifying legal, regulatory, and compliance risks and mitigation strategies; (2) Supporting all aspects of claims administration as managed through third-party and overseen by internal functions, including defining processes and supporting the development and implementation of internal compliance functions; and (3) Reviewing, drafting, and negotiating contracts, including service contracts with third-party claim administrators, brokers, insurers, and other vendor contracts. In all of these matters, you will develop strategies for handling legal and regulatory issues in creative, business-centric ways, and you will build processes that manage risk and allow the business flexibility and freedom to move quickly.You would advise directly on all US legal matters, and would coordinate with overseas lawyers (both in-house and external counsel) for local legal expertise to support overseas programs. Some travel, domestic and international, may be required.BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 5+ years of legal experience- Experience in the insurance and claims industry- Knowledge of state and federal insurance laws and regulations ...

Corporate Counsel, Last Mile, WW Ops Legal

Here is your opportunity to manage cutting edge legal work and make history with Amazon’s legal team! We are looking for a talented litigator with an eye for expanding their skillset by supporting our innovative and evolving transportation and logistics businesses. This attorney will:• Be an integral part of the business and technology teams they support, and will drive strategy for risk mitigation for our Last Mile transportation operations.• Architect and implement Amazon’s litigation strategy with respect to certain portions of our commercial litigation portfolio.• Dive deep into the most challenging cases in the last mile litigation portfolio, and support driving the right outcome • Think Big and look around corners to spot issues and identify developments of relevance for the Amazon business. • Build processes that address risk and provide us with the flexibility and freedom to move quickly. • Partner with business leaders on strategy and long-term success, earning trust and building relationships.We are looking for candidates who are innovative, progressive, extremely hands-on, and highly customer-obsessed professionals. Developing innovative solutions to novel legal questions is part of our daily business.Some travel, domestic and international, will be required.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Corporate Counsel, Prime Air

Work hard. Have fun. Make history.Amazon is a leader in global e-commerce. Our innovative technologies change the way people find, discover, and buy products and services. Lawyers at Amazon are trusted members of the business. Our work is intellectually challenging, exciting, and fast-paced. Developing innovative solutions to novel legal questions is part of our daily business. We’re looking for a talented lawyer to support Amazon Prime Air, our ground-breaking drone delivery business. Prime Air is growing a safe, automated system that will deliver packages to our customers in 30 minutes or less by drone. You’ll be embedded with the Prime Air team, partnering directly with business leaders as they grow and refine our drone service to delight our customers. You’ll serve as legal counsel on diverse commercial, transactional, and regulatory matters for Prime Air, developing strategies for handling legal issues in creative, business-centric ways and building processes that address risk while allowing the business the flexibility and freedom to move quickly. To be successful in this position, you must be inquisitive, enjoy being continually challenged, and demonstrate sound judgment even in ambiguous situations.This position will be based in Seattle, WA or Arlington, VA. Some travel may be required.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Corporate Counsel, Real Estate, AWS Infra Legal

Amazon's Legal Department is looking for a talented commercial real estate lawyer to fill the position of Corporate Counsel – Real Estate supporting Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the "cloud" computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, database services, and more.As part of the AWS real estate legal team, you will be responsible for supporting AWS's worldwide data center expansion through land acquisitions and leasing. You will have transactional drafting and negotiating responsibilities on deals, and will provide legal counsel and contract interpretation to business team members on a daily basis. Transactions range from standard contracts to complex, bespoke, high value agreements. You will structure, draft and negotiate agreements, help support AWS real estate’s existing portfolio, manage outside counsel, and advise internal business clients. In addition, you will help develop, implement, and manage process improvements across the team, resolve legal issues that arise in existing commercial relationships, and handle pre-litigation legal disputes and inquiries.The successful candidate must be enthusiastic, enjoy working hard and being challenged, and demonstrate sound judgment even in ambiguous situations. Competitive salary based on experience and includes equity compensation.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience drafting and negotiating a variety of real estate transactional documents (i.e. leases, lease amendments, purchase and sale agreements, easements, development agreements, co-ownership agreements etc.) ...

Corporate Development Leader

Amazon is seeking an experienced Corporate Development Leader who will be responsible for generating, managing and executing mergers and acquisitions, minority investments, and strategic partnership activities focusing on international consumer technology sectors. This professional will be a key business partner to senior leadership and will be highly visible at the most senior levels of Amazon. The ideal candidate enjoys diving deep into complex problems, works effectively with cross-functional teams and thrives in a fast-paced and dynamic environment.The selected candidate will be part of a small, collaborative team that values authentic, strong-willed individuals who think creatively and proactively look for growth opportunities. Over time, the selected candidate will act as a primary contact in supporting the international ecommerce business units and senior leadership by conducting industry research, valuation analyses, due diligence, creation of strategic recommendations, acquisition term sheet and contract negotiations, and both internal and external relationship building.Key focus areas include:• Identify appropriate opportunities that support Amazon's strategic priorities through interaction with senior business leaders, investment bankers, venture capitalists, and organic pipeline generation• Partner with Amazon businesses to evaluate expansion and growth opportunities• Evaluate the benefits of potential acquisitions and manage the process of building both internal and external consensus• Act as a subject matter expert on valuation and deal structuring• Lead all pre-transaction diligence efforts• Evaluate synergy opportunities and risks in potential transactions• Negotiate key legal documents and bring transactions over the finish line• Work with all cross-functional groups within Amazon from signing the term sheet to proper integration• Establish the ongoing processes, skill sets, and strategy that will enable Amazon to continue to build out our corporate development competency, in the face of extremely fast growth and a rapidly changing industryIn addition, this Corporate Development Leader will be an independent thinker who can make convincing, data-based arguments. The selected candidate will be able to work across all business units, demonstrating a strong bias for action. Professional traits necessary for this position include:• Exhibits excellent judgment• Has high standards• Thinks strategically but stays on top of tactical execution• Thinks big and has conviction• Results oriented• Has the innate ability to inspire passion in othersBASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of technology business or corporate development experience in a corporate or financial services environment• Experience creating and analyzing M&A processes for a wide variety of transactions, including public-public, public-private, and cross-border transactions• History of successfully completing high level, end-to-end negotiations• Very strong analytical and communication skills ...

Creative Project Manager, Reputation Marketing & Insights

The Reputation Marketing & Insight team is hiring a Creative Project Manager to oversee critical creative campaign logistics - specifically: production timeline management, asset organization and delivery, file storage, tracking relevant budget implications. This role requires meticulous attention to detail and a proven ability to manage multiple, competing priorities simultaneously.Key job responsibilities* Independently project manage the production of assets for multiple RMI integrated paid marketing campaigns from concept creation to file delivery.* Own the creation and management of workback schedules for all creative work and asset production.* Anticipate bottlenecks, provide escalation management, anticipate risks, and balance business needs versus creative decisions.* Provide general support of the approved creative strategy of paid marketing campaigns.* Capture and track actions from campaign alignment meetings and creative reviews with senior leaders, internal stakeholders, and global partners.* Assist in building the team’s creative partner network and establish effective relationships with both internal creative teams and external agencies to achieve campaign timelines and help facilitate the creation of bar raising content.* Support the presentation and documentation of campaign asserts and creative development process.* Own all creative file management and act as team DAM system admin to ensure effective and optimized storage and cataloging of all campaign and creative assets.* Track all creative production spends and collaborate with team budget owner to provide creative solutions to optimize allotted budget as well as remove any roadblocks or bottlenecks to ensuring on time and competitive payments.* Work with Marketing Ops team to ensure required vendor paperwork (including NDAs, SOWs, advance requests, etc.) are in place.* Constantly improve existing processes and workflows and document established processes as needed.About the teamOur team employs a range of data inputs to learn about the most impactful way to reach our audiences. While we follow the data, we are also not afraid to challenge it. We elevate truths about our brand. We meet our audiences where they are and go deep on channel-specific creative. Most of all, we respect our audiences through thoughtful and intentional work. Our team strives to identify the persuasive return on investment for every dollar we spend. We build marketing plans that persuade our core audiences through best-in-class media tactics and measurement methodology that enables us to optimize towards the principles and platforms that achieve real-world outcomes at the expense of those that don’t. Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop and take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years as a creative project/program manager, producer, or account lead in a creative agency or similar experience; including proficiency with project management tools.- Experience in marketing, creative, and production settings. ...

CSC Account Manager

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.As AWS continues to rapidly grow, we seek a Startup Account Manager to help drive the growth of high-potential early, mid, and late stage startups. Your responsibilities will include driving revenue and user adoption, migrations, and ensuring new startups select AWS as their primary cloud provider. You will align closely with counterparts in business development, marketing, solution architecture and partner teams to lead execution of coordinated go-to-market strategies and sales plays. You will also work closely with business development teams who are driving strategic support, global co-programming, and portfolio engagement to help drive top-of-funnel customer acquisition and accelerate seller cycles in the field.You will be at the heart of latest trends like artificial intelligence (AI), machine learning (ML), serverless and IoT. Your customers leverage state-of-the-art technologies on AWS to innovate and become the next disrupters, like today’s AirBnB, Slack, DoorDash, and Lyft. You are passionate about startups, a self-starter with a strong entrepreneurial spirit who is prepared to work in a fast-paced, often ambiguous environment, execute against ambitious goals, and consistently embrace the Amazon Culture.Key job responsibilitiesEnsure customer success with early, mid and late stage startupsDrive revenue and market share in a defined territory or industry verticalAccelerate customer adoption through well-developed sales engagements and successful GTM StrategyMeet or exceed quarterly revenue and goal targets.Develop and execute against a comprehensive account/territory plan.Create & articulate compelling value propositions around AWS services.Accelerate customer adoption by engaging Founders, CxO, Board of Directors and VC influencersWork with partners to extend reach & drive adoption.Develop long-term strategic relationships with key accounts.Ensure customer satisfaction.Expect moderate travel.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS 3+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience Bachelor's degree or equivalent ...

Customer Practice Manager, AMER-US-CST

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Customer Segmentation Scientist, Trade-In Team

Amazon Devices is one of the most innovative and fastest growing businesses at Amazon. Within the Amazon Devices, the Pre-Owned business team owns the Trade-in experience, and manages the sales of a broad portfolio of pre-owned devices. We set big goals and are looking for people who can help us reach and exceed them.Do you want to work in a role where you are encouraged to build and have the autonomy to push boundaries? Do you love to see an immediate impact from your actions? The Devices team at Amazon is seeking a talented and experienced Segmentation Scientist to drive our new initiative, which aims to create a best-in-class trade-in and upgrade experience for Amazon Device customers. In this role, you will leverage science skills to plan and execute experiments, identify key customer segments, analyze results, and predict benefits. You'll work cross-functionally with product, marketing, and analytics teams to develop scientific targeting strategies to effectively reach various customer segments with personalized offers. You'll apply advanced data science techniques to solve complex business problems and directly impact the customer experience. Your work will help millions of customers access the latest innovations while driving business value. The ideal candidate will have strong analytical and communication skills, experience with experimental design and customer segmentation, and the ability to translate data into actionable insights. If you're passionate about using data to drive product strategy and customer experience, we'd love to talk to you about joining our team!Key job responsibilities- Design and plan upgrade experiments across product lines, customer segments, and multiple channels (e.g., email, gateway, on-device amongst other channels)- Develop customer segmentation models to identify high-value upgrade targets- Develop Propensity Models based on the experimentation- Analyze experiment results and customer behavior to uncover key insights- Build predictive models to forecast upgrade rates and program benefits- Partner with marketing teams to test, evaluate, and refine targeted messaging and optimal channel mix for different customer segments, with the goal of optimizing channel strategy, engagement, and conversion rates - Collaborate with product teams to refine the upgrade experience based on data insights - Present findings and recommendations to leadership to drive strategy This is an exciting opportunity to shape a major strategic initiative for Amazon Devices. BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 4+ years of data scientist experience- Experience with statistical models e.g. multinomial logistic regression- Bachelor's degree, or 5+ years of professional or military experience- Experience working with complex data sets- Experience communicating results to senior leadership ...

Customer Solution Engineer, Buy with Prime

The Buy with Prime (BwP) team is seeking a Solution Engineer. Solution Engineer is a high impact, high visibility technical role leading the integration of Buy with Prime product with complex eCommerce websites. Solution Engineer will have a solution mindset and acts as a deep Buy with Prime product expert. They work directly with the customer to troubleshoot issues that is preventing the customer from BwP launch and accelerate resolution by providing a creative solution. Solution Engineer will also build demos, Proof of Concepts & tools that will help adoption and acceleration of Buy with Prime product. The successful candidate will have a track record of 1) managing customer product launches and technical integration; 2) building the relationships by partnering across multiple teams such as sales, account management, product, engineering, and solution architects to successfully launch the customer on Buy with Prime product and features; 3) owning internal as well as Customer facing operating procedures, with a continuous lens on process improvement; 4) demonstrating strong customer obsession through driving process improvement and advocating for the customer as part of internal reviews.Key job responsibilities- Troubleshoot and provide solutions to the customers adopting Buy with Prime product features.- Integrate Buy with Prime product with complex eCommerce websites and launch Buy with Prime product and features.- Optimize the Buy with Prime product on customer eCommerce websites by providing consultative guidance. - Build demos, Proof of Concepts & tools that will help adoption and acceleration of Buy with Prime product.About the teamBuy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 3+ Years of work experience in external customer facing roles.- 2+ Years of work experience with JavaScript, HTML, and CSS ...

Customer Success Manager, BEATS

This role is located in one of our approved office locations in Seattle, WA.Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses?As a Customer Success Manager with BEATS-Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing processes and plans across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement, relationship building, and analytical skills are key to developing a trusted advisory relationship to guide and influence vendors to achieve their strategic and tactical goals.Amazon Vendor Services Team works with Vendors who sell products such as:BEATS (Business, Electronics, Automotive, Technology, Solutions) – Business Solutions, Auto, Camera, Office, Wireless, PC & Software Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Customer Success Managers have a clear path to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Interface with multiple portals to develop product messaging on Amazon.com, monitor catalog inventory positions, and track sales performance Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide support and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Pitch promotional opportunities to help vendors drive revenue growth to meet their YoY goals Engage multiple internal stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, issues, and projectsBASIC QUALIFICATIONS3+ years of professional experience in client or vendor facing roles with a focus in relationship management and negotiation skillsExperience analyzing data and best practices to assess performance driversBachelor's DegreeData analysis experience including manipulating large datasets from complex systems and interpreting resultsExperience developing and implementing strategiesExperience influencing stakeholdersProficient in ExcelTime management, prioritization, and problem-solving skillsStrong written and verbal communication skillsExperience rapidly adapting to change and dealing with ambiguity ...

Data Analyst, Global Tax Services, Amazon Tax

Join Amazon’s Tax Team as a Data Analyst for LATAM compliance.Are you a dynamic Business Analyst with a passion for tax technology? Are you proficient with Data Analysis tools such as SQL? Amazon's Global Tax Services Team is seeking an enthusiastic individual eager to navigate new territories, learn rapidly, and handle confidential information with the utmost integrity.You're the ideal fit if you possess a blend of data proficiency, solution design skills, and a solid grasp of tax or accounting principles. Your ability to make informed judgments and adapt in a fast-paced environment sets you apart. As a self-starter, you excel in driving initiatives and thrive in a results-driven setting.Key job responsibilitiesIn this role, you'll have a diverse range of responsibilities, including:- Design and Delivery: Contribute to the design and implementation of scalable tax technology solutions. - Data Analysis: Conduct in-depth research and analysis of tax reporting data for specific tax jurisdictions, addressing data quality issues, and defining functional requirements for technical development.- Process Improvement: Collaborate with tax teams to enhance efficiency and controller-ship in current processes, educating them on data acquisition for reporting, planning, and controller-ship.- Collaboration: Work closely with cross-functional teams, fostering relationships with the tax, business and engineering teams across Amazon.- Metrics Development: Support the creation of new metrics to quantify the value of various aspects of tax data.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Data Center Civil Engineer

Amazon Web Services (AWS) is seeking a Data Center Civil Engineer to join its design team in Seattle, WA; Herndon, VA; Austin, TX; or Columbus, OH. As a Data Center Civil Engineer at AWS, you will lead Civil Engineering designs for Amazon Data Centers. You will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical Data Center sites, provide technical design guidance and vendor oversight, solve large-scale implementation issues, and build a strong understanding of site design and program requirements. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities- Manage our external civil design consultants through the Data Center design and construction process. - Review designs for site layout, grading, power substations, storm water, utilities, and pavement. - Coordinate with internal and external MEP design engineers. - Effectively communicate design standards to internal and external project partners. - Communicate conceptual designs and create/maintain project documentation before, during, and after construction. - Develop and maintain design standards, design prototypes, and template specifications related to site design for Data Centers and supporting infrastructure. - Coordinate with AWS Due Diligence and Real Estate teams to determine site selection criteria and review Due Diligence reports. - Create, review, and release design RFPs for various projects, including DCs and special program facilities. - Manage multiple fast paced projects simultaneously. Foresee and manage internal Technical Program Manager’s (TPM’s) expectation regarding project-specific cost and schedules variables. - Lead initiatives aimed at improving cost, quality, schedule, and consistency- Travel for site assessments, internal design meetings, construction review, and interfacing with authorities having jurisdiction. Anticipated travel is approximately 25%. About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- Professional Engineering License, or plan for achieving licensure within 12 months of start date.- 7+ years professional experience in commercial, warehouse, and/or industrial site-civil design experience. ...