Manager, Global Events, Protective Services

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Program Manager to join a team of security professionals who are responsible for managing global events security at Amazon. In this position you will need to be a strong leader, excellent collaborator and be able to communicate clear and compellingly at all levels of the company. The Program Manager will have the overall responsibility for the management and leadership of the cross-functional teams to ensure comprehensive security support at highly visible and virtual events, manage and control costs, and drive alignment and execution of deliverables.Our ideal candidate will demonstrate an ability to work independently, think critically, create/revise vital security documents based on risk/threat, plus prioritize multiple requests in a fast-paced and challenging environment that requires significant attention to detail. This role will coordinate and work closely with Event Managers (Marketing, non-security), stakeholders, production companies, Convention Center venue staff, Law Enforcement contacts, and multiple partners across our internal teams.You will be focused on how to grow, scale and optimize efforts in a high-tech, fast pace, physical environment.The ideal candidate will have a bias for action and a passion for working on a team that delivers results, continuously improves performance, and always delights customers.Our positive and supportive culture encourages our people to do their best work every day. We have 14 leadership principles that help guide us in our every-day decision making process. These leadership principles are a clear articulation of those things that have always been. We are continuously looking for new ways to maintain a culture where our people excel and lead healthy and happy lives. It is always Day One!Key job responsibilities• Provide briefings/feedback to stakeholders and PS Leadership.• Manage multiple projects/tasks simultaneously and effectively influence, negotiate, and communicate with internal business partners.• Negotiate and manage contracted vendors and budget.• Develop new plans and roadmaps in collaboration with team members and stakeholders.• Build and maintain business relationships internally, as well as with external partners.• Be clear and concise written and verbal communications.• Navigate an ambiguous, low oversight role and thrive in uncertainty by applying proactive behavior towards problem solving.• Analyze key priorities, identify gaps, create plans to close gaps.• Utilize tools and standards for managing security for events.• Ensure critical timelines are met, particularly in narrow timeframes.• Collaborate with cross functional teams and bring new ideas to revitalize program.• Think strategically in day-to-day operations to execute decisions.• Manage risks, incidents, and issues with confidence and assurance.• Ability to Hire, Develop, and Lead a Team.BASIC QUALIFICATIONS• Bachelor’s degree in Business, Marketing, Project Management, Communications or similar field.• 5+ years of relevant experience in Event Management, Program Management, or Business Development.• Demonstrated ability to work with global teams.• Travel is required sometimes with short and/or no-notice.• Ability to manage competing objectives with grace in a fast paced environment.• Excellent organizational skills including prioritizing, scheduling, time management, and deadline management.• 24/7 on-call availability. ...

Principal Solutions Architect, Amazon Business

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Our mission is to build the most technically robust and strategically impactful ecosystem for business buying. Every day, we innovate, engineer, and solve complex problems, ensuring that Amazon Business continues to lead in procurement technology. If you are passionate about shaping technical strategy, building cutting-edge solutions, and tackling complex integration challenges, join us in shaping the future of business procurement.Amazon Business is seeking a Principal Partner Solutions Architect to lead the technical direction of our growing partner ecosystem. This is a high-impact, senior technical leadership role that blends strategic vision, hands-on architecture, and collaboration with partners and internal teams. You will drive innovation in procurement technology, delivering sophisticated, scalable solutions alongside procurement platforms, global system integrators, and Independent Software Vendors (ISVs).The ideal candidate will have deep technical expertise, architectural leadership skills, and the ability to influence technical strategy across Amazon Business and its partners. This role focuses heavily on engineering-driven solutions that extend the reach and functionality of Amazon Business's APIs, integrations, and marketplace technologies.Key job responsibilities• Define and drive the technical strategy for Amazon Business’s partner ecosystem, ensuring alignment with long-term goals and scalability across a global network.• Design and implement enterprise-grade procurement integrations for platforms such as Coupa, Ariba, SAP, Oracle, and others, ensuring technical excellence and reliability.• Lead the evolution of Amazon Business’s API platform, defining capabilities that enable advanced partner use cases and improve developer experiences.• Provide architectural leadership for large-scale, partner-driven enterprise procurement transformations, guiding design, implementation, and technical governance.• Collaborate with global system integrators and ISVs to validate complex customer architectures and deliver robust technical solutions.• Act as a technical escalation point for resolving architectural challenges, ensuring the scalability, security, and performance of partner integrations.• Shape the strategy for the Amazon Business App Center, driving innovation in the marketplace ecosystem and enabling partner-built applications.• Establish and enforce technical governance frameworks to standardize and optimize partner integration solutions.• Collaborate with internal engineering and product teams to influence Amazon Business’s API roadmap and prioritize features that drive partner success.• Represent Amazon Business in technical forums, panels, and industry events, advocating for best practices and standards in B2B commerce.• Drive thought leadership through technical publications, white papers, and collaboration with developer communities.• Engineer next-generation integration patterns, leveraging technologies like REST APIs, cXML, and EDI to build industry-leading solutions.BASIC QUALIFICATIONS- - Enterprise-scale, technology-driven solutions in B2B commerce or procurement technology.- - Experience architecting complex technical integrations with platforms such as Coupa, Ariba, SAP, Oracle, or similar systems.- - Experience in API development, REST APIs, cXML, EDI, and other integration standards, with a focus on building scalable and secure architectures.- - Experience working with global system integrators and managing large-scale technical transformations.- - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline; ...

Risk Manager II

Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our greatest challenge is protecting buyer trust without unjustly harming good selling partners. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation. As a successful candidate you will have the opportunity to participate in risk assessments of new products and services, as well of our existing processes and systems. You will identify opportunities to improve our processes and controls to mitigate risk and improve operational performance. You will also contribute to the development of risk mechanisms to help the business identify and evaluate internal/external risks, and help define the technology, processes, and control improvements required to mitigate them. You will work with business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon’s Perfect Order Experience organization. You will also engage with stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions. This position supports a global organization and is an exciting opportunity to be a part of a dynamic and high paced environment. You must be comfortable with balancing strategic thinking with tactical, detailed execution while working independently, sorting through ambiguously defined problems, identifying and facing big challenges and adjusting to sudden and frequent change. The right candidate is someone who thinks big, understands risks and enjoys innovating brand new controls/solutions to mitigate risks. - Perform risk assessments for new products/features and existing processes/systems to surface risks across all risk categories (i.e. operational, strategic, reputational, etc.), engaging SMEs as needed. - Implement risk mitigation strategies and control mechanisms to prevent fraud, abuse, and other operational risks that negatively impact Amazon, our partners, and our customers. - Support risk reporting, as well as oversight and escalation mechanisms, to ensure key risks are addressed prior to launch through mitigation or risk acceptance at appropriate levels. - Perform post-launch reviews to capture new risk scenarios; conduct deep dives on repeated errors to eliminate defects - Audit and analyze risk metrics for each business to identify emerging risks and monitor controls. - Prepare and deliver business reviews to the management team regarding emerging risks, status of risk assessments, and control performance. - Contribute to management reviews regarding project progress and roadblocks. - Surface risk insights and best practices for risk management and mitigation. - Contribute to internal risk management tools, resources, training, and mechanisms that can scale with the organization. - Independently manage projects as assigned. - Work closely with stakeholders within Customer and Brand Trust by communicating appropriately to process owners and management during and at the conclusion of project. - Ability to manage multiple competing priorities. - Ability to prioritize in an ambiguous environment. - Adept at being a change agent by bringing solutions/ideas to tackle any challenge.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- Exceptional written communication skills - able to write, clearly and succinctly.- Exceptional ownership and bias for action – willing to move quickly and decisively to resolve an incident.- Strong critical thinker with the vision to work both tactically and strategically.- Proven analytical thinking with a natural tendency to use data in decision-making and prioritization.- Excellent cross departmental collaboration skills. ...

Security Engineer II, AWS Offensive Security

Do you enjoy finding unique security issues? Do you enjoy protecting customers at scale? Do you like challenging assumptions? On the AWS Offensive Security team, you will help ensure our devices, applications, services, and systems are designed and implemented to the highest standards and resilient to the modern threats. You will be asked to solve complex technology problems, build tools to automate your way out of manual efforts, and influence the way Amazon services respond to and mitigate threats.AWS Offensive Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), ML/GenAI, identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.We are looking for a Security Engineer to help secure our foundational platforms with an emphasis on hardware. You will be responsible for conducting security reviews including hands-on security evaluations (penetration testing), analyzing threat models, and developing tooling that will help detect security issues at scale.You should be comfortable with tackling novel technical situations, and conducting hands-on testing of new, unique surfaces, to ensure proper security mitigations are in place. You will provide crystal-clear technical direction and risk mitigation guidance for diverse engineering and business leaders at all levels. By applying your hard-earned years of practical security engineering expertise in projects related to securing hardware, you will literally shape the future of cloud computing. Along the way, we guarantee that you will learn a ton, have fun, and make a positive impact on millions of people.Key job responsibilities• Security reviews for hardware including servers and devices• Penetration testing & vulnerability research• Threat modeling• Security training and outreach to internal development teams• Security guidance documentation• Assistance with recruiting activitiesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 3 years of experience in Security Engineering or Development of Security capabilities, supporting engineering projects from concept to delivery, and 1 years in one or more of the following technical categories:- Virtualization security (Xen, KVM, QEMU)- Hardware security (PCB, JTAG, UART, SPI, ROM, microcode, custom ASIC/FPGA)- x86 and/or ARM chipset and firmware security (TPM, UEFI, TrustZone, Secure Boot, PCIe)- Security testing including code review of compute platforms (Server, PC or Mobile) ...

Sr. GTM Manager, GenAI, Startup Team

Are you interested in helping to shape the era of Artificial Intelligence (AI)? AI is transforming entire industries and fundamentally changing the way we live and work. AWS is the place where organizations can build AI technology securely, responsibly, and with confidence. AWS is positioned at the forefront of GenAI with the deepest set of services and features as the leader in cloud. AWS is seeking an experienced Principal Account Manager to lead and continue to expand the business with strategic GenerativeAI startups.Sr. Manager, GenAI Startups will be a key member of the team responsible for providing business leadership and creative direction for this fast-paced and evolving technology working with strategic GenAI startups. You will build and maintain broad relationships , develop and manage a team of sales reps and lead a large team of extended resources. You will define an exec relationship strategy within the account, including building a strong working relationship with the AWS senior leadership team for executive sponsorship, executive business reviews, and shaping go-to-market opportunities.Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?Come build the future with us.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Key job responsibilitiesExperience as a quota carrying technology field sales individual, or business development professional.Experience increasing technology adoption and creating long term transformational account strategies.Experience working with and presenting to C-level executives, IT, and other lines of business.Demonstrated success in identifying, developing, negotiating, and closing large-scale technology projects to for GenerativeAI StartupsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of building and leading large teams and working in matrixed operating structures experience- Bachelor's degree or equivalent- Experience working and communicating with multiple stakeholders, C-level executives and cross functional teams or equivalent- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent ...

Sr Risk Manager, Product Quality, Product Quality

Amazon’s Perfect Order Experience organization is chartered to protect buyers and sellers so that customers can shop with confidence on Amazon.com. We do this by ensuring that customers receive authentic products in the condition and functionality they expect, and by quickly making things right when they don’t. Our approach includes continuously evolving technology, policies, and programs and working closely with our data scientists, engineering and program teams to stay ahead of risks facing Amazon buyers and sellers.We are looking for a data savvy critical thinker, experienced program leader and talented writer to lead and support our product team to drive our policies, program and automation charter to mitigate counterfeit risk issues faced by Amazon. As a Senior Risk Manager, you will own the development and improvement of our internal tools, external communication, and ensure are controls are operating effectively and efficiently by implementing audit and decision quality mechanisms. You will need to develop deep understanding of product quality risks and various buyer and seller pain points to drive innovative strategies that strike the right balance between mitigating risk and improving partner experiences. These decisions must align with the overall organizational mental model and goals. The role requires excellent stakeholder management across WW business, tech, legal, and operations teams.The ideal candidate will be an excellent communicator who obsesses over both the buyers and seller experience on Amazon. They will be energized by working with cross-functional teams and have a proven track record of succeeding in ambiguous situations. They will be comfortable with deriving insights from data and conceptualizing stragies that minimize product quality risks while ensuring a positive and predictable seller experience. They will have track record of working across business, legal, product, engineering, data science, and operations teams to deliver successful launches on a global scale. They balance an impeccable attention to detail with the ability to achieve quick results. Key job responsibilitiesThis Senior Risk Manager can expect to:- Own end-to-end process and program initiatives across our listing quality program to mitigate product qualify risk- Define roadmaps to achieve business goals that effectively balance risks facing Amazon customers with enabling a positive selling experience for our partners.- Work as a partner with our product team, science and tech to provide short and long-term scalable solutions to close identified risks.- Strengthen internal risk controls related to seller communications and investigation decision quality for seller applications to list high risk products.- Work with business, legal, operations, and technology stakeholders to define requirements, establish policies, and measure results.- Plan and conduct product/business reviews and reporting, regularly communicate business updates to key stakeholders.- Seek opportunities for streamlining and simplification of existing mechanisms.- Define and report on key metrics and performance indicators to measure overall program and product performance and provide a foundation for continuous improvement.About the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent- Excellent stakeholder management and comfort with ambiguity ...