EA, Head of Brand & Content Innovation

The ideal candidate will be an experienced, detail oriented, organized planner with the demonstrated ability to respond effectively and efficiently while maintaining flexibility. A positive attitude despite the pressures of a fast-paced environment is essential. Has the ability to operate autonomously, when necessary, can navigate ambiguity to deliver results, be skilled at anticipating problems, managing multiple priorities and global scheduling needs.Key job responsibilities• Developing day-to-day schedule and prioritization of activities, proactively identifying and resolving scheduling conflicts• Phone calls and messaging• Help plan domestic & international travel itineraries and process expenses• Event organization and group communications• Administrative support functions, including organizing documents, meeting preparation, supply ordering, purchase orders• Track and drive to completion key deliverables and follow up on outstanding items• Meeting and greeting internal and external guestsBASIC QUALIFICATIONS- • 5+ years of executive assistant experience- • Experience with executive level calendar management- • Experience with domestic or international travel coordination- • Experience with Microsoft Office products and applications ...

Business Intelligence Engineer, Prime Video Advertising

Amazon is seeking a business intelligence engineer for a high visibility role supporting Prime Video Advertising. This role sits within the finance & strategy org, and provides opportunities for impactful contributions to the Prime Video business. Business intelligence engineers partner with finance, strategy, and other stakeholders to solve complex problems, including, reporting & tooling automation, business analysis, and strategic planning. This role will oversee reporting and analysis of Prime Video FreeVee, and other ads related products. - Partner with Finance and Strategy managers to design reports and analyses which answer important business questions. - Build impactful, scalable data pipelines and automated reporting products. - Produce meaningful, timely, and actionable analyses to inform sports business decisions.- Design and implement metrics to measure effectiveness of new products. - Work with data engineers, economists, and product managers to optimize PV reporting and analysis infrastructure and operations. BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Applied Scientist, Frontier AI & Robotics

Amazon is looking for world class scientists to join its Frontier AI & Robotics team. As an Applied Scientist in this team, you will lead and support the development of robotics foundational models for decision-making, focusing on tasks from perception to manipulation. You will collaborate with scientists and engineers to design new deep learning algorithms, refine model architectures, and explore reinforcement learning strategies to build general, flexible robots that operate effectively in the real world. Your work will balance forward-looking research with practical application, working closely with platform teams to deploy your models and algorithms into production, in order to ensure that our robotic systems that are scalable and robust enough for our dynamic real-world environments. Your contributions will drive innovation in robotics at scale and help shape the future of AI in Amazon’s autonomous systems. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur mission is to push the boundaries of robotics by creating and deploying best-in-class AI agents that seamlessly integrate multimodal inputs like images, videos, catalog data, and sensor data in order to most effectively perceive as well as interact with the world. Our systems are deployed in real-world applications at scale, making scalability a core focus of our work. We combine simulated and real-world data to develop state-of-the-art robotics foundation models, leveraging pre-training and fine-tuning techniques to ensure our models are robust and capable of handling diverse deployment scenarios. Our team is small, but our ambitions are big. Above all, we value creativity, effective communication, and an ability to provide the insights that will move us toward our goals. BASIC QUALIFICATIONS- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning ...

Multicultural Audiences Strategy Lead, Prime Video US Hub

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, Mr. and Mrs. Smith and Jack Ryan and movies like Air, Saltburn, The Idea of You, and Road House, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.US Prime Video (PV) is on a mission to be customers’ must-have video service and first-choice streamer. We achieve this aspiration by offering premium exclusive content and the broadest selection of movies and TV shows from any digital streamer, discovered with ease within an unparalleled personalized experience.Key to driving Prime Video’s future growth is increasing engagement with multicultural audiences. The PV US Hub team is looking for a passionate, analytical, and big thinker to deliver thoughtful, long-term business strategies that grow and deepen engagement with PV US’ multicultural audiences. As the Multicultural Audiences Strategy Lead, you will partner cross-functionally (marketing, social, programming, PR, finance, ad sales, product teams) to ensure Prime Video, as a streaming platform, develops and executes an authentic, consistent, data-driven, and effective approach to attract and engage multicultural audiences. You will build consensus on the strategies you develop, bring those strategies to Prime Video leadership, as applicable, and then be responsible for implementation and tracking the effectiveness of those strategies. Key job responsibilities• Lead development of the holistic, longitudinal business strategy to grow and deepen engagement with PV US’ multicultural audiences.• Partner with finance/analytics teams to build out data infrastructure required for reliable and actionable audience segment level reporting. • Own program management of US PV’s multicultural audiences go-to-market strategy. This includes developing and securing buy-in for a data-driven audience growth strategy, documenting relevant workstreams across Amazon, and creating and implementing tracking and reporting mechanisms.• Identify, track and report on audience segment level growth and engagement key performance indicators.• Leverage internal and external research to share actionable insights with partner teams on how to best serve PV’s multicultural audiences (e.g. cultural nuances to reflect in marketing campaigns or new product features, content/offer type preferences, etc.).• Partner with Studios, PR, marketing, creative, programming, social and merchandising teams to identify go-to-market synergies and new opportunities (e.g. event sponsorships, talent partnerships) to amplify existing marketing campaigns and/or drive overall audience segment growth.• Partner with merchandising, product, and international teams on growth experiments across Amazon’s owned & operated (O&O) properties and on relevant new product features (e.g. creative optimization). About the teamThe PV US Hub team sits at the heart of Prime Video US' business, with ownership of PV US' biggest and most important business strategies. We look across all PV lines of business (SVOD, Channels, Sports, TVOD, FAST) and take a business-line agnostic approach to meet/exceed the PV US P&L targets with strong cross-functional partnership with other Amazon teams. You will be joining a team with high visibility to Prime Video leadership and with high impact to the business.BASIC QUALIFICATIONS- 10+ years in a similar role or domain (e.g. Entertainment, Strategy and/or Multicultural Marketing)- Experience using data, insights, significant expertise and high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solution- Experience developing strategies that have high, quantifiable business impact - Experience solving complex problems and managing through ambiguity- Experience influencing without authority and developing strong cross-functional relationships ...

Machine Learning Engineer, Amazon General Intelligence (AGI)

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Software Development Engineer(SDE)/Machine Learning Engineer(MLE) to play pivotal role in the development of industry-leading multi-modal and multi-lingual Large Language Models (LLM). As our SDE/MLE superstar, you'll have the power to lead the charge in developing mind-blowing algorithms and modeling techniques that will push the boundaries of large model training using cutting-edge hardware like GPUs and AWS Trainium. Your groundbreaking work will directly impact our customers' lives through game-changing products and services powered by your Generative AI breakthroughs!Get ready to dive into Amazon's vast and diverse data sources and harness the immense power of our large-scale computing resources to turbocharge the development of multi-modal Large Language Models (LLMs) and other awe-inspiring Generative Artificial Intelligence (Gen AI) applications. Your expertise and insights will be invaluable in defining data strategies, enrichment processes, model optimizations, and evaluation methods that will set new standards in the industry!So, if you're passionate about pushing the limits of AI, thrive in a fast-paced and innovative environment, and are ready to make a lasting impact on the world, this is your chance! Join us on this exhilarating adventure and let's revolutionize AGI together! #MLEKey job responsibilities* Ability to quickly learn cutting-edge technologies and algorithms in the field of Generative AI to participate in our journey to build the best LLMs.* Responsible for the development and maintenance of key platforms needed for developing, evaluating and deploying LLM for real-world applications.* Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.* Work closely with Applied scientists to process massive data, scale machine learning models while optimizing.A day in the lifeAs a SDE/MLE with the AGI team, you will be responsible for leading the development of novel algorithms and modeling techniques to advance the state of the art of large model training using hardware like NVDIA GPUs. Your work will directly impact our customers in the form of products and services that make use of Generative AI innovations. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and other Generative Artificial Intelligence (Gen AI) applications. As a key player in our team, you'll have a significant influence on our overall strategy, shaping the future direction of AGI at Amazon. You'll be the driving force behind our system architecture and the champion of best practices that will ensure an unparalleled infrastructure of the highest quality. Work in an Agile/Scrum environment to move fast and deliver high quality software.About the teamJoin our AGI team and work at the forefront of AI. Collaborate with top minds pushing boundaries in deep learning, reinforcement learning, and more. Gain valuable experience and accelerate your career growth. This is a unique opportunity to create history and shape the future of artificial intelligence.Mission of the team: We leverage our hyper-scalable, general-purpose large model training and inference systems to develop and deploy cutting-edge sensory AI foundational models that revolutionize machine perception, interpretation and interaction, with humans and with the physical world.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Associate Construction Manager, ATS Construction (west)

As the TES Associate Construction Manager, you are a customer obsessed leader in the Amazon construction process. In this role, you will play an integral supporting role in the implementation of the facility network infrastructure, including new builds, retrofits and expansion. You will partner with internal customers and external stakeholders to earn their trust and engage as a team to deliver results. You will be charged to ensure information is being communicated to internal and external stakeholders in an effective and timely manner. Some key competencies of this position include; insisting on the highest standards, supporting the team to ensure that contracted resources deliver work meeting duration and quality targets, thinking big (seeking better ways to serve your customers), influencing internal stakeholders while holding them accountable for their actions, supporting construction managers to ensure all job internal and external team members are on point and maintaining schedules and budgets, helping to invent and simplify innovative solutions that allow for improved processes and results, and supporting more than one project in various locations. This opportunity combines construction engineering, planning, project management, facilities management, and contract management. The TES Associate Construction Manager position includes approximately 60% travel.Key job responsibilities• Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team. • Support the construction team to ensure that the skills and competencies of contract labor are appropriate to need and fit to undertake the work. • Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities. Striving for frugality and accomplishing more with less while identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. • Assisting in the coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Maintaining internal and external stakeholders up to date on all pertinent information through comprehensive and timely communication. A day in the lifeEach day you will act as owner at TES to ensure the safe on-time and in-budget execution of Amazon construction projects. Daily tasks in support of the team may be comprised of coordinating with contractors on projected changes and project status, ensuring contractors are meeting their contractual obligations, seeking sustainable environmentally friendly solutions throughout the construction process while implementing Amazon’s building environmentally friendly practices, and utilizing the Amazon information systems to record and update scheduling, budget, and other key developments. You may assist in negotiating terms of contracts with contractors all the while driving contractors to meet or exceed agreed-to schedules and budgets. Additionally, you will participate in weekly architect, owner and contractor (AOC) meetings providing input on root causes and corrective action. Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAt Amazon, we are all Owners and leverage unique opportunities presented to us by owning everything through design review, construction bidding, construction execution, and final hand-off to our customers. We are a diverse, upbeat, creative, team of engineers and managers working daily to develop the innovative physical assets our Customers expect and striving to be the Earth’s best employer. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS* Completed Bachelor’s degree in Engineering, Construction Management or comparable field. * 2+ years of experience as an Engineer, Construction Manager, or other Construction related disciplines* 2+ years of experience using Auto CAD as well as scheduling software (Primavera, MS Project or similar).* 2+ years project coordination experience from design phase through implementation and operation ...

ASIC Design Engineer, Cloud-Scale Machine Learning Acceleration team

Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Custom SoCs (System on Chip) live at the heart of AWS Machine Learning servers. As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers including AWS Inferentia, our custom designed machine learning inference datacenter server. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and architectures, while ensuring high design quality and making the right trade-offs.Key job responsibilities- integrate multiple subsystems into top level SOC, ensure correct clock/reset/functional/DFT signal routing- As a key member of the ASIC design team, you will implement and deliver high performance, area and power efficient RTL to achieve design targets and specifications.- Analyze design, microarchitecture or architecture to make trade-offs based on features, power, performance or area requirements.- Develop micro-architecture, implement SystemVerilog RTL, and deliver synthesis/timing clean design with constraints.- Perform lint and clock domain crossing quality checks on the design.- Work with with architects, other designers, verification teams, pre- and post-silicon validation teams, synthesis, timing and back-end teams to accomplish your tasks.You will thrive in this role if you:- Are familiar with scripting in Python- Are proficient with assertions- Have good debug skills to analyze RTL test failures- Have a "Learn and Be Curious" mindsetAbout the teamCustom SoCs (System on Chip) live at the heart of AWS Machine Learning servers. As a member of the Cloud-Scale Machine Learning Acceleration team you’ll be responsible for the design and optimization of hardware in our data centers including AWS Inferentia, our custom designed machine learning inference datacenter server. Our success depends on our world-class server infrastructure; we’re handling massive scale and rapid integration of emergent technologies. We’re looking for an ASIC Design Eengineer to help us trail-blaze new technologies and architectures, while ensuring high design quality and making the right trade-offs.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.BASIC QUALIFICATIONS- B.S. in Electrical Engineering or related technical field- 5+ years in RTL design for SOC- 5+ years in VLSI engineering- 5+ years with code quality tools including: Spyglass, LINT, or CDC ...

Applied Scientist, Alexa Smart Home

The Alexa Smart Home team is focused on making Alexa the user interface for the home. From the simplest voice commands (turn on the lights, turn down the heat) to use cases spanning home security, home entertainment, and the home environment; we are evolving Alexa into an intelligent, indispensable companion that automates daily routines, simplifies interaction with appliances and electronics, and alerts when something unusual is detected. You can be part of a team delivering features that are highly anticipated by media and well received by our customers.As an Applied Scientist, you will work with other scientists and software developers to design and build the next generation of Smart Home voice control using the latest Large Language Models (LLMs). And, you will have the satisfaction of working on a product your friends and family can relate to, and want to use every day. Key job responsibilities- Develop new inference and training techniques to improve the performance of LLMs for Smart Home control and Automation- Develop robust techniques for synthetic data generation for training large models and maintaining model generalization- Mentoring junior scientists to improve their skills, knowledge, and their ability to get things doneAbout the teamWe are a team of Scientists, Machine Learning Engineers, and Software Developers that work together to make Alexa more insightful and proactive through ambient intelligence, with features like Alexa Hunches that automatically control Smart Home devices.We are interdisciplinary and we act like it. We ask each other questions and value our different perspectives.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language ...

Member of Technical Staff, AGI Autonomy

The Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.If you’re interested in our particular philosophy of AI progress, reach out via AGI-SFLab-Jobs@amazon.com.Key job responsibilities-Collaborate across AGI Autonomy to align team goals with the broader Autonomy research program-Identify and prioritize research opportunities to unlock the next set of agent capabilities-Mentor and guide team members to achieve their career goals and objectives-Other management activities, e.g., communicating with stakeholders, structuring work, and growing the teamBASIC QUALIFICATIONS-5+ years of experience in formal management roles (i.e., with at least 3 direct reports)-Expertise in machine vision, autonomous systems, natural language processing, or related AI/ML field-Track record of successful projects in an applied research context ...

Corporate Counsel, AWS Legal

Amazon's Legal Department is looking for a talented attorney to fill the position of Corporate Counsel to support Amazon Web Services (AWS), a dynamic and rapidly growing business within Amazon.com. AWS is at the forefront of the cloud computing and service industry, providing IT infrastructure services such as on-demand compute capacity, storage, content delivery, AI/ML, database services and more. This attorney will primarily support the AWS Industries team and the AWS Strategy and Business Development Team. This candidate will have transactional drafting and negotiation responsibilities on commercial agreements, will provide ongoing legal counsel to business leaders, will advise on regulatory and compliance issues, and will assist with marketing-related activities. The successful candidate will be a fast learner who is detail-oriented and customer-obsessed, and will be able to work independently and comfortably while making decisions in ambiguous situations. About the teamYou will be joining a fast-paced, tightly-knit, and diverse legal team that delights in building, innovating and simplifying for its business partners and customers. As part of the team you will participate in team-wide meetings, departmental goals, and collaborative projects. In this role, you will have access and visibility to business leadership. We are a coast-to-coast team, with members in Seattle, New York, Austin, Toronto, and Santa Monica.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience in transactional and technology licensing or equivalent ...

Mobile Front End Engineer, Amazon Music

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.Amazon Music is looking for a talented Mobile Front End Engineer to join us in bringing new social features and capabilities to Amazon Music customers, allowing them to self-express and connect around their fandom - the music and creators they love most. You will work on a team focused on moving quickly to deliver innovative and engaging customer experiences, without compromising on quality or engineering excellence. We love to work with smart people who have a strong sense of ownership and strong engineering mindset.The ideal candidate is highly-motivated and thrives in an environment where problems are open-ended. You enjoy engaging in passionate discussions and letting the best ideas rise to the top. You see your mistakes as learning opportunities and continually look for ways to improve yourself, your team and your products. You understand that not all solutions come easily and don’t shy away from hard work to reach your goals. You have an attention to detail to deliver solutions that delight customers.Key job responsibilitiesWe are seeking a design oriented Mobile Frontend Engineer to join our engineering team. You’ll collaborate closely with a cross functional team of Product Managers, Design and other engineers to conceive and design innovative customer experiences. You will contribute to all aspects of an agile software development lifecycle, including design, architecture, development, documentation, testing and operations. Your peers will look to you to communicate technical feasibility and alternative solutions when roadblocks are discovered. You will push your design and architecture limits by building and delivering production-quality user experiences that are secure, accessible, maintainable, scalable, performant, and operationally excellent.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence- Computer Science fundamentals in data structures, algorithm design, problem solving, complexity analysis, object-oriented design, and design patterns ...

Corporate Counsel, Devices & Services Legal

Do you want to work on exciting, cutting edge legal issues and help shape the face of Amazon’s newest products and services? Amazon's Legal Department is looking for a talented privacy and regulatory attorney to support our rapidly growing and evolving Consumer Devices business. You will work directly with the business to help build and launch innovative new products and services for our customers. You will also partner with legal and business colleagues to prepare for and comply with new or evolving privacy regulations, and develop the organization’s long-term strategy for privacy. The successful candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. A background in privacy is not required but is extremely helpful.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent- Experience of a mix of corporate law firm and in-house work or equivalent. ...

Language Engineer II, Amazon Search

Amazon is among the top 10 most-visited website worldwide. Amazon's search experience is central to how hundreds of millions of customers shop using billions of queries to find products for sale. The scale and impact of Amazon Search is huge.Within the Amazon Search organization, the MIDAS (Metrics, Insights, Data Annotation for Search) team delivers high quality labeled data at scale in order to improve the search experience for shopping on Amazon through AI model training and evaluation as well as to produce metrics that measure our customer experiences. We focus on agility, linguistic expertise, high standards for data integrity, enabling self-service, and frugality of resources in order to meet or exceed our customers' expectations. We collaborate closely with several machine learning (ML) applied science, engineering, and product teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality.The Language Engineer role in the MIDAS team owns the creation of the data annotation workflow, writing intuitive and labeler-friendly annotation guidelines, data wrangling and analysis, specifications for labeling UI templates, and reporting of labeled data quality metrics to deliver on internal customers' requirements and achieve the desired Amazon customer outcomes. In order to achieve high rates of accuracy and consistency in labeled data outputs, Language Engineers apply linguistic (i.e., semantics, syntax, pragmatics) and scripting expertise to overcome natural language processing and language understanding challenges.Key job responsibilities* Design and develop data annotation guidelines and workflows.* Manage and process large amounts of structured and unstructured data.* Adopt and design quality control metrics and methodology to evaluate the quality of data annotation.* Maximize productivity, process efficiency and quality through streamlined workflows, process standardization, documentation, audits and investigations on a periodic basis.* Handle annotation & data investigation requests from multiple stakeholders with high efficiency and quality in a fast-paced environment.* Collaborate with scientists, engineers, and product managers in defining metrics, guidelines, and workflows.* Initiate and contribute towards improvement projects, present solution proposals, and implement them.* Establish processes and mechanisms to onboard and train junior data associates on an ongoing basis.* Handle work prioritization and deliver based on business priorities.* Be flexible in changes to conventions deployed in response to customers’ requests and change workflows accordingly.BASIC QUALIFICATIONS* Bachelor’s or Master’s Degree in Linguistics, Computational Linguistics, Natural Language Processing (NLP), or other related field.* Relevant work experience of 5+ years.* Proficient in Python.* Knowledge of Regex, SQL, MS Excel, Git.* Ability to navigate a Unix terminal and use common command line tools.* Familiarity with annotation tools and workflows.* Excellent communication and strong organizational skills with a keen eye for details.* Comfortable working in a fast-paced, collaborative, and dynamic work environment.* Willingness to support several projects at one time and to accept reprioritization as necessary. ...

NPI Engineering Program Manager, Amazon Devices Reverse Logistics (RL)

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?The Role:As a Engineering Prog Mgr within the Hardware Service Engineering team you are responsible for defining the customer facing and internal strategy for the warranty and returns services of a new complex product. In addition to creating the overall returns service strategy, the role owns development of technical processes for dis-assembly, assembly, spare parts reclamation, and development of tooling solutions to facilitate service operations. This includes defining, developing, deploying and sustaining hardware screening operations and repair/refurbishment processes globally to support Amazon Digital Device products. The role will be expected to use program management experience to share the overall strategy, gain cross-functional support, and hold stakeholders accountable to the overall Reverse Logistics NPI strategy. In this role, you will: • Own the overall repair service cost-model and changes to the cost-model due to risk and plan of record changes. • Define customer return screening and repair strategy for warranty and remorse returns • Develop repair processes and tooling (as needed) to support repair activities for a variety of products • Assure successful implementation into global and regional support strategies • Review and evaluate product designs for compliance with Design for Serviceability guidelines and Design for Repair standards • Provide tangible feedback based on results to improve product design features • Enhance field support productivity and effectiveness through improved hardware serviceability, driving opportunities into product design • Review HW designs during key build phases and ensure tooling and service solutions will meet requirements for product support, warranty costs and product launch schedule • Define spare part requirements and expected usage • Develop programs to reduce the need for new spare parts through refurbishment of previous used parts and for improvements on warranty costs • Develop repair processes for continued improvements on efficiency and reduced complexity in the operationsTravel Required up to 20% (Domestic and International)Key job responsibilities• Assess risk to service and repair customer offerings for new products beginning at concept.• Enable closed loop feedback to product design and product management.• Identify opportunities to improve the design for serviceability, design for repairability and go to market (GTM) strategy for aftermarket support and pre-owned sales of Amazon Devices.• Measure cost of service and repair against financial targets.A day in the lifeAs the overall owner of the NPI process within Reverse Logistics, on a daily basis, you will work with a broad cross-functional team responsible for launching some of our most complex products. Your day will likely begin with updates from the European and Asian stakeholders for product launch. Then you will focus on documenting the plan of record for service and repair, with special focus on identifying serviceability and repairability improvement opportunities to reduce overall service and repair costs. Using your knowledge of repair processes you will submit requests for design changes to product design. To end your day you will work with product management, customer service, and SW tech teams to scope new customer facing service offerings required for the new Amazon product.About the teamAmazon Devices Reverse Logistics owns global warranty and services for all Amazon Device products. The team's vision is to power the circular economy by giving consumer electronic products another chance to be loved.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree in Mechanical, Industrial, Manufacturing Engineering, or equivalent or related ...

Business Content Journalist, Seller External Relations

As part of the Seller External Relations Strategy & Creative team, we use our creative and storytelling expertise, as well as knowledge gained from direct engagement with sellers and our audience, to tell the right stories in the most impactful ways. We leverage the voice of the seller to generate compelling storytelling and narratives at scale for influential-targeted paid, earned, and owned channels. We build from a combination of: 1) intentional seller story selection; 2) rich visual media; 3) data driven narratives; and 4) other creative visual content. We tell our Small Business and seller stories across an omni-channel landscape to achieve our goals. The Editorial team is looking for a seasoned journalist with a keen eye for storytelling and the ability to handle multiple, high impact assignments across various formats on deadline. You will be responsible for delivering relevant, accurate and engaging content to our audience, often with a data driven viewpoint. As a Business Content Journalist, you will play a pivotal role in driving our messaging strategy across a range of content formats. You will collaborate closely with cross-functional teams including Creative, Product, Legal, Public Relations, Public Policy and consumer business teams to create impactful and persuasive copy that captures the attention of our audience and resonates with them. Your creativity, attention to detail, and ability to work autonomously on editorial deadlines allow you to deliver results while also thinking ahead and pitching the next big story idea. There may be potential for this role to be remote. Key job responsibilitiesResearch and investigate news stories to gather relevant information from reliable sources.Conduct interviews with key individuals to gather first-hand information.Write well-crafted, concise, and compelling articles, features, and reports.Stay up to date with current Amazon events, news trends, and emerging topics to pitch and develop story ideas.Verify facts, cross-check information, and ensure accuracy in reporting.Adhere to journalistic principles, ethics, and editorial guidelines in all aspects of newsreporting.About the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers)BASIC QUALIFICATIONSBachelor's degree in Journalism, Communications, English or a related field. 8+ years of experience as a journalist and a proven track record of reporting across different beats/topics. News judgment and the ability to identify a compelling story. Proficiency in adhering to journalistic ethics and AP guidelines. Ability to work under pressure, meet deadlines and handle multiple assignments simultaneously.Attention to detail and accuracy in reporting. Demonstrated portfolio of writing compelling and impactful articles across various channels and formats. ...

Applied Scientist, Buyer Abuse Prevention ML

Amazon.com’s Buyer Risk Prevention's (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively and reactively reduce the impact of abuse across Amazon. Key job responsibilitiesAs an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building cutting edge risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Invent, implement, and deploy state of the art machine learning algorithms and systems - Build prototypes and explore conceptually new solutions - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Take ownership of how ML solutions impact Amazon resources and Customer experience - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Research and implement novel machine learning and statistical approaches - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentationsPlease visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

IT Support Engineer I, IT Services

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on. As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees’, providing seamless end-to-end services and frictionless on-site technical support ensuring productivity remains secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer focused, owning the overall IT experience. They guarantee our employees have the tools and resources they need to be successful, innovative and efficient.ITS Support Engineers have an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors managing projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team. Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.Key job responsibilities• Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware • Provide on-call support for high severity incidents and act as an escalation point of contact for team • Assist with activities to triage and escalate system or network outages to reduce downtime• Understand and execute change management activities in a high availability environment• Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value• Effectively manage and oversee IT asset inventories• Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities• Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutionsA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:• Medical, Dental, and Vision Coverage• Maternity and Parental Leave Options• Paid Time Off (PTO)• 401(k) PlanAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- Excellent customer facing skills- 2+ years of technical experience in a corporate environment supporting Windows, Mac and/or Linux- 2+ years of experience with client, server, and network services DNS, DHCP, OSI Model and TCP/IP- 2+ years of experience troubleshooting in a multi-user high availability environment- 2+ years of experience with PC repair, troubleshooting, deployment and liquidation- Occasional travel required based on needs of the business ...

Embedded Software Development Engineer, Hardware Engineering Services

The AWS Firmware team drives system innovation in the servers used by all of Amazon Web Services, including EC2, S3, CloudFront, etc. Our engineers solve the hardest problems that fuse software, hardware, and the cloud. We take big bets on new concepts, enabling AWS services to continue to revolutionize the industry. We are looking for an Embedded Software Development engineer to build and own the server related firmware. As an embedded software development engineer in this team, you will work with a team of world-class software developers who thrive on creating innovative, scalable solutions for real-world data center infrastructure problems. You will be part of development efforts to build, validate, and support firmware in diverse technology domains from embedded software to large-scale distributed software systems, using proprietary and open source technologies. Why it matters Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our software and hardware is used, creates a unique opportunity for component customizations that will directly benefit our customers. Why you will love it You will work with engineers across the company to build software for the next-generation platform. You will have a direct impact on our bottom line and the ability to deliver improvements for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work. You will see direct product improvements based on the results of your work. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilitiesServer Baseboard Management Controller (BMC) Software.Scripting language development.Data Center Operation Support.Linux driver development.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience in embedded development in C/C++, or experience programming with at least one modern language such as Java, C++, or C# including object-oriented design ...

Cloud Technical Account Manager, Strategic Industries

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises. As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Data Center Security Specialist Intern

Amazon Web Services (AWS) is growing rapidly, and we are looking for an Operational Security Specialist Intern to join our expanding Data Center team.As a Data Center Operational Security Specialist Intern, you will be tasked with driving operational security excellence within our Data Centers. You will write reports, create presentations and communicate with management on the status of physical security operations.As an intern, you will participate in our 12-week internship program in our London Data Centers.Are you ready to embrace the challenge? Come build the future with us.NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.NOTE: If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).BASIC QUALIFICATIONSActively enrolled in a College/University pursuing an Associate's or Bachelor's Degree in Criminology/Criminal Justice or relevant field with an expected graduation between December 2025 and September 2026. ...