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Amazon's AGI Information team is seeking a passionate, talented, and inventive MLE to lead the development of industry-leading systems. As part of our cutting-edge team, you will play a pivotal role in reinventing efficient AI solutions at scale.In this role, you will work alongside renowned researchers and engineers to enable our customers to seamlessly interact with content. You will design, develop, and deploy scalable and efficient machine learning models and systems to power these transformative applications. The scope of these efforts includes defining public APIs, performance tuning and analysis, crafting and implementing compiler and optimization techniques for neural networks, and other general software engineering work.Key job responsibilities* Design and build scalable infrastructure that enables training, evaluating and deploying machine learning models* Design and develop tools for monitoring the performance of machine learning models at scale* Design and develop lineage and artifact tracking infrastructure* Design and develop reproducible ML Pipelines orchestrating various components for ML models.* Optimize model performance, robustness, and efficiency through techniques like model compression, knowledge distillation, and hardware acceleration* Embrace and champion engineering best practices within your group and beyond* Produce clean, high-quality code, tests, and written documentation* Mentor and guide junior engineers, share knowledge, and contribute to an innovative, collaborative cultureBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are looking for a talented individual who would like to be part of an organization driving hyper-growth and helping existing AWS customers operate on AWS and innovate on our platform. Do you have the business savvy to work with a cross-functional team that includes specialists, solution architects, and product and partner teams to deliver business growth for AWS and our ISV customers? AWS is seeking an experienced Enterprise Sales Representative to lead and expand the business with our existing customer base.The Principal ISV Account Manager is responsible for creating and executing the account strategy and leading the extended team so the customer achieves its growth targets, thereby AWS achieving increased levels of revenue and service growth. It is critical that the Principal ISV Account Manager has an extensive track record of building and nurturing senior level relationships with complex customers, has a hands-on approach to developing new opportunities, public cloud technical acumen, has led a large team of extended resources, and is familiar with GTM partnerships.Key job responsibilitiesWe are looking for a talented individual who would like to be part of an organization driving hyper-growth and helping existing AWS customers operate on AWS and innovate on our platform. Do you have the business savvy to work with a cross-functional team that includes specialists, solution architects, The Principal ISV Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, IT/operations, partner org, and sales.The skills required to build relationships across an account include creative systems thinking, visioning and executing via collaboration with an extended team to address customer's needs. The Principal ISV Account Manager is responsible for selling at the most senior level (C-level) within the account and implementing a broad strategy for earning customer acceptance and AWS service implementation. The Principal ISV Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for customer and balance that with AWS business needs. This includes dotted line responsibility for partnership and technical collaboration.A day in the lifeYou’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it’s always “Day 1”.A day in the lifeDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of technology related sales, business development or equivalent experience- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent ...

Prime Video (PV) brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. Not only are we a one-stop hub for distinctive, critically-acclaimed and award-winning original programming including TV series such as The Boys, The Marvelous Mrs. Maisel and Jack Ryan and movies like Air, Coming 2 America, Idea of You, and Roadhouse, but we offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: to read the book, to listen to the soundtrack, to buy the costume, to replay live sports in real time, and more. And that breadth and connection to the Amazon family of brands, along with the support of a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.Prime Video is seeking a highly motivated, results-oriented Head of Integrated Media to support our brand and live sports initiatives reaching millions of customers each year. In this role, you will be accountable for driving consumer facing campaigns that develop and deepen engagement with Prime Video customers. This leader is able to think big while remaining deeply analytical, naturally curious and capable of juggling multiple complex projects to drive increasingly effective tactical touchpoint plans that deliver entertaining customer experiences both out of app and in-app. The ideal candidate will possess a passion for bar-raising media planning frameworks, strong organization and high standards for operational launch management and substantial experience working with research, data science, media & brand agencies and creative marketing partners. As a leader, you will own the marketing development of integrated media plans and launch execution. This includes leading a team of marketing stakeholders that work on dedicated projects. You will be accountable for driving quality assurance from media briefing to go-to-market planning of 360-degree campaigns and alignment with cross-functional stakeholders (e.g. creative marketing, product, finance) across Amazon. As an integrated media lead, you will have a proven track record for driving results, working autonomously to set roadmaps and goal tracking and have substantial experience working with industry partners. You will possess a blended balance of strategist, project manager, team champion and analyst. Relationship building will be necessary as the work is highly visible and requires strong partnership with cross-divisional teams. Key job responsibilities- Own paid media strategy for Live Sports and Brand campaigns.- Own O&O launch management for Prime Video live sports and live events.- Work collaboratively with cross-functional stakeholders to ensure campaign sufficiency and optimizations are deployed to deliver on goals. Eliminate barriers and obtain buy-in at scale.- Dive deep into marketing performance and audience insights. Uncover durable insights that improve program performance over time.- Own representation of key metrics and progress to goal with senior leadership.- Act as a leader and “catalyst” to inspire others to deliver bar-raising, best in class ideas and plans.- Cultivate positive relationships with appropriate agencies, companies, talent, external studio partners and other relevant Amazon partner teams.- Hire and develop talent to support your efforts.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience in marketing or marketing research- Experience guiding creative input, development and execution from concept to completion- Experience driving direction and alignment with cross-functional teams- Experience presenting metrics and progress to goal to senior leadership- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Knowledge of the TV/sports landscape and/or streaming platforms ...

At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs supporting eero’s Beta program.As a Network Support Engineer for eero's Beta team, this individual will play a crucial role in supporting the hardware, software, and mobile app development cycles. They will be responsible for identifying and evaluating bugs, reviewing network logs to better understand root causes, and working cross-functionally with the Engineering and Product teams to implement fixes. This NSE will be instrumental in the technical transition of these releases into the eero production fleet and customer base, as well as evaluating post-release success. In addition to these core responsibilities, the NSE will serve as a subject matter expert for our product, engineering, marketing, and customer experience teams, and provide escalation support to senior leadership. By bridging the gap between development, operations, and customer support, this role will be vital in ensuring the eero product meets its quality commitments for customers around the world.Key job responsibilities- Identify, document, and track software defects through the bug life cycle.- Able to troubleshoot and resolve difficult technical problems which may span across focus areas. Operates as a technical leader and sets the standard for other support engineers. Gives technical directions to others.- Analyze test results and provide detailed reports to stakeholders.- Verify that software/product changes and new releases meet defined quality standards and requirements.- Handles problems of any severity. Detects ongoing trends or problems before they occur and defines proactive mechanisms. Authors and is a lead reviewer for Beta content. Uses data to identify and drive development of new support mechanisms, processes and tools with the scope of a team.- Ensure proper software testing tools, environments, and infrastructure are in place.- Participate in product reviews, design reviews, and other development activities to provide a Beta perspective.- Stay up-to-date with testing best practices, emerging technologies, and industry trends.- Drive strategy, as defined by your leadership, and model technical troubleshoot methods for agents to follow. - Visit customer and partner locations, diagnosing, repairing, and installing complex eero networks. A day in the lifeAs a Beta NSE and subject matter expert supporting eero's Beta team, you will collaborate closely with Engineering, Product, and Customer Experience teams to identify and resolve issues, mentor CX agents, and ensure the successful transition and performance of product releases for customers globally. Your tenacity to develop ideas independently and ability to thrive in a fast-paced start-up environment are essential for success.About the teamThe eero Beta team is comprised of network support engineers, program managers, support staff, and people leaders who are all aligned on the common goal of helping to build products that improve people's lives by delivering perfect connectivity in every home.BASIC QUALIFICATIONS- 3+ years of technical support, or 3+ years of software development experience- Experience troubleshooting and debugging technical systems- Experience driving collaborative projects from conception to delivery- Strong business acumen with a track record of success.- Excellent communication skills and ability to convey insights from complex analyses to internal and external entities.- Ability to think strategically and tactically with attention to detail.- Capable of working closely with data and using analytics to problem-solve.- Ability to travel both domestically and internationally (<25%).- Bachelor’s degree or equivalent experience. ...

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Key job responsibilitiesYou will serve as the technical lead for embedded systems through the entire product life cycle, from inception and roadmap through design and into mass-production support. Design and implement robust digital designs for various embedded devices. Perform board bring-up, testing and troubleshooting. Contribute to the IoT firmware architecture by writing, debugging, and delivering production grade irmware. Conceive, document, and execute comprehensive design validation tests on new designs. As a member of our team you will partner with vendors to deliver new components to the required specification and schedule. Function as a subject matter member on a variety of technologies by providing up-to-date, accurate information to colleagues and management. You will travel to the supplier and contract manufacturer sites world-wide to partner and collaborate on product development activities (10% - 20% travel).About the teamOur checkout-free shopping experience is made possible by our Just Walk out Technology. It automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you just leave the store. Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, our technology uses computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience in embedded C or C++ programming for RTOS, Linux, Android. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist specializing the design of microwave components for cryogenic environments. Working alongside other scientists and engineers, you will design and validate hardware performing microwave signal conditioning at cryogenic temperatures for AWS quantum processors. Candidates must have a background in both microwave theory and implementation. Working effectively within a cross-functional team environment is critical. The ideal candidate will have a proven track record of hardware development from requirements development to validation. Key job responsibilitiesOur scientists and engineers collaborate across diverse teams and projects to offer state of the art, cost effective solutions for the signal conditioning of AWS quantum processor systems at cryogenic temperatures. You’ll bring a passion for innovation, collaboration, and mentoring to:Solve layered technical problems across our cryogenic signal chain.Develop requirements with key system stakeholders, including quantum device, test and measurement, cryogenic hardware, and theory teams.Design, implement, test, deploy, and maintain innovative solutions that meet both performance and cost metrics.Research enabling technologies necessary for AWS to produce commercially viable quantum computers. A day in the lifeAs you design and implement cryogenic microwave signal conditioning solutions, from requirements definition to deployment, you will also:Participate in requirements, design, and test reviews and communicate with internal stakeholders.Work cross-functionally to help drive decisions using your unique technical background and skill set.Refine and define standards and processes for operational excellence.Work in a high-paced, startup-like environment where you are provided the resources to innovate quickly. About the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- MS in electrical engineering, physics, or mathematics with 4+ years of relevant experience.- Knowledgeable in the design of passive microwave components and systems.- Understanding of the design of electronics for cryogenic environments.- Ability to manage the complete product life-cycle development, from requirements generation to on time delivery.- Proficient in the use of microwave and mechanical CAD software, including HPADS, HFSS, MWO, Altium, COMSOL, and SOLIDWORKS.- Familiarity with design for manufacturability, including familiarity with machining tolerances, materials, and capabilities.- Proficient in the operation of microwave test equipment and automated test development. ...

The Global Corporate Employee Relations (GCER) team at Amazon is seeking an Employee Relations Manager to support the Amazon Stores organization. The position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope. This is a full-time position that could require travel, up to ~30% of the time over the course of the year.Key job responsibilitiesBalancing time between reactive/crisis-response matters and proactive work is a critical component for success in the position. The individual will also lead the design, development and execution of proactive initiatives that improve the employee experience. Examples may include:• Analyzing, diagnosing, designing, and revising people programs, policies, and practices to drive and sustain positive employee relations and best practices in partnership with PXT and the business • Designing mechanisms to collect and analyze multiple levels of employee feedback and insights• Deep diving data and metrics from multiple inputs to draft and deliver regular reporting and recommendations to senior PXT partners and business leaders• Working directly with employees at all levels to identify, address and resolve concerns through conflict resolution and one-on-one coaching• Designing and conducting positive employee relations trainings and other capability building initiativesA day in the lifeThe central objective of the Global Corporate Employee Relations at Amazon team is to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies and objectives as we Strive to be Earth’s Best Employer. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include leading the response to critical ER/LR issues, both individually and/or through a team. These matters are highly sensitive and typically must be successfully completed with limited time, such as conducting workplace investigations and advising on challenging employee situations. The Employee Relations Manager – Stores will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing ER/LR escalations from senior business leadership, PXT, and/or legal stakeholders. When questions or concerns arise either 1/within the LR space or 2/in ER/LR matters outside of North America, the Manager works closely with their ER and LR peers to gather subject matter expertise, compile data and insights, and swiftly partner to provide strategy, guidance, and support to PXT leadership and the business.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the jobdescription, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, orincludes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusionthat empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversationson Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing ouruniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll findendless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• At least seven (7) years direct experience in employee relations, human resources or employment/labor law with an emphasis on employee relations work• Bachelor’s degree • Experience working with and applying employment & labor laws throughout the United States• Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by PXT and/or business leaders • Technically proficient in MS Word, Outlook, Excel, and PowerPoint ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Compensation: The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

The AWS Neuron Compiler team is actively seeking skilled compiler engineers to join our efforts in developing a state-of-the-art deep learning compiler stack. This stack is designed to optimize application models across diverse domains, including Large Language and Vision, originating from leading frameworks such as PyTorch, TensorFlow, and JAX. Your role will involve working closely with our custom-built Machine Learning accelerators, including Inferentia/Trainium, which represent the forefront of AWS innovation for advanced ML capabilities, powering solutions like Generative AI. In this role as a ML Compiler engineer, you'll be instrumental in designing, developing, and optimizing features for our compiler. Your responsibilities will involve tackling crucial challenges alongside a talented engineering team, contributing to leading-edge design and research in compiler technology and deep-learning systems software. Additionally, you'll collaborate closely with cross-functional team members from the Runtime, Frameworks, and Hardware teams to ensure system-wide performance optimization. As part of the Backend team, you'll play a significant role in designing and developing various aspects of our system. This includes but is not limited to instruction scheduling, memory allocation, data transfer optimization, graph partitioning, parallel programing, code generation, Instruction Set Architectures, new hardware bring-up, and hardware-software co-design.AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cutting-edge cloud computing offerings across the AWS portfolio.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You will:Solve challenging technical problems, often ones not solved before, at every layer of the stack. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- B.S. or M.S. in computer science or related field- Proficiency with 1 or more of the following programming languages: C++ (preferred), Python- 3+ years of non-internship professional software development experience- 2+ years of experience developing compiler optimization, graph-theory, hardware bring-up, FPGA placement and routing algorithms, or hardware resource management ...

Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading language technology.Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Processing (NLP), Generative AI, Large Language Model (LLM), Natural Language Understanding (NLU), Machine Learning (ML), Retrieval-Augmented Generation, Responsible AI, Agent, Evaluation, and Model Adaptation.As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services, as well as contributing to the wider research community. You will gain hands on experience with Amazon’s heterogeneous text and structured data sources, and large-scale computing resources to accelerate advances in language understanding.The Science team at AWS Bedrock builds science foundations of Bedrock, which is a fully managed service that makes high-performing foundation models available for use through a unified API. We are adamant about continuously learning state-of-the-art NLP/ML/LLM technology and exploring creative ways to delight our customers. In our daily job we are exposed to large scale NLP needs and we apply rigorous research methods to respond to them with efficient and scalable innovative solutions.At AWS Bedrock, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging AWS resources, one of the world’s leading cloud companies and you’ll be able to publish your work in top tier conferences and journals.We are building a brand new team to help develop a new NLP service for AWS. You will have the opportunity to conduct novel research and influence the science roadmap and direction of the team. Come join this greenfield opportunity!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud servicesInclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Are you a seasoned user Interactive Designer that loves learning, has command of both UX design practice (with a focus on customer journey, wireframes, and prototyping for our more complicated campaigns) and visual design execution (with impeccable layout, type, and interactive design skills)? Amazon Advertising's Brand Innovation Lab is looking for a talented and passionate Interactive Experience Designer to create first-class customer experiences both on and offline. Our team is focused on helping advertisers in the Automotive Vertical promote their brands in new ways on Amazon through creative and innovative solutions. In this role, you’ll be involved in all aspects of campaign development, working collaboratively with user research, engineering, and product teams to bring new campaign ideas to life. The Interactive Designer can translate client objectives and creative feedback into bar-raising design solutions that enhance our customers’ lives. Key job responsibilitiesCollaborate with creative teams to craft advertising campaign UX and Visual Design across several digital touch points, including Amazon.com, FireTV, and AlexaDeliver high and low-fidelity UX flows and interactive prototypes, articulating non-linear experiences.Collaborate across multiple teams to drive implementations of all types (video, digital, voice integration, AR, VR, etc.)Work with program managers to ensure timelines, resources, and budget allocations meet project scope.Deliver multi-channel brand solutions of the highest standard that balance advertiser goals (KPIs) with customer goals (frictionless commerce)Review market developments and industry trends and identify potential opportunities for Amazon AdvertisingCreate ideas and executions that can become scalable executions (and revenue streams) in the future.Translate client objectives and creative feedback into bar-raising design solutions that enhance our customers’ lives.Build strategic business partnerships with your clients, inspiring and exciting them about our creative work and our delivery on their brand promise.Create a clear vision for creative solutions and ensure this vision is clearly communicated and understood with both clients, planning, and the account team.A day in the lifeIn response to advertiser and end-customer needs, from inception through launch, you will be a design owner. Responsible for delivering ambitious concepts, using data to iterate and improve them, translating needs and constraints into simple, intuitive, customer-focused solutions. You are equally effective at concept and execution, articulating end-to-end experiences, and turn that vision into high-quality design deliverables such as user interface designs for voice and screen, interaction models, design specs, prototypes, and interactive advertising campaigns. You balance your passion for inspired, compelling, elegant, and intuitive designs with a highly analytical nature, precise execution, and a drive to design, build and deliver.About the teamThe Amazon Brand Innovation Lab team is a worldwide organization working on innovative advertising experiences for Amazon customers and advertisers. This is a rapidly growing and evolving Amazon Advertising business. If you are a creative and strategically-minded builder who thrives in fast-paced environments, this is the team for you. This role will be on a team focused on top Automotive clients in the US.BASIC QUALIFICATIONS- 3-5 years of experience- Experience working at an agency or an in-house creative team as an interactive designer ...

Amazon is looking for innovative and experienced Applied scientists to join its Frontier AI & Robotics team. As an Applied Scientist in this team, you will lead and support the development of robotics foundational models for decision-making, focusing on tasks from perception to manipulation. You will collaborate with scientists and engineers to design new deep learning algorithms, refine model architectures, and explore reinforcement learning strategies to build general, flexible robots that operate effectively in the real world. Your work will balance forward-looking research with practical application, working closely with platform teams to deploy your models and algorithms into production, in order to ensure that our robotic systems that are scalable and robust enough for our dynamic real-world environments. Your contributions will drive innovation in robotics at scale and help shape the future of AI in Amazon’s autonomous systems. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur mission is to push the boundaries of robotics by creating and deploying best-in-class AI agents that seamlessly integrate multimodal inputs like images, videos, catalog data, and sensor data in order to most effectively perceive as well as interact with the world. Our systems are deployed in real-world applications at scale, making scalability a core focus of our work. We combine simulated and real-world data to develop state-of-the-art robotics foundation models, leveraging pre-training and fine-tuning techniques to ensure our models are robust and capable of handling diverse deployment scenarios. Our team is small, but our ambitions are big. Above all, we value creativity, effective communication, and an ability to provide the insights that will move us toward our goals. BASIC QUALIFICATIONS- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience building machine learning models or developing algorithms for business application- Experience applying theoretical models in an applied environment ...

Do you want to be part of the team developing the future technology that impacts the customer experience of ground-breaking products? Then come join us and make history.We are looking for a passionate, talented, and inventive Applied Scientist with a background in AI, Gen AI, Machine Learning, NLP, to help build LLM solutions for Amazon core shopping.Our team works on a variety of projects, including state of the art generative AI, LLM finetuning, alignment, prompt engineering, benchmarking solutions.Key job responsibilitiesAs an Applied Scientist will be expected to work on state of the art technologies which will result in papers publications, however you will not be only theorizing about the algorithms, but you will also have the opportunity to implement them and see how they behave in the field.This is an incredible opportunity to validate your research on one of the most exciting Amazon AI products, where assumptions can be tested against real business scenarios and supported by an abundance of data.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse- Advanced degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field ...

The Sports Marketing team at Amazon Prime Video seeks a Marketing Operations Lead to lead the day-to-day internal operations of the Sports Marketing team across both Live Sports and Sports Originals marketing, driving operational vision, establishment and adoption for the team. This position is an independent contributor of the Sports Marketing Operations group, reporting into the Head of Campaign Management/Marketing Operations for Prime Video Sports. The Marketing Operations Lead is the point of accountability for ensuring Prime Video Sports Marketing live sports season launches and Sports Originals campaigns are delivered efficiently and effectively. In this role, you will require a deep understanding of marketing operations. Ideally, you have experience working with Marketing teams, either in-house or as a consultant. You will be responsible for creating the vision for, and building fit-for-purpose tooling, inventing and enhancing key processes/ work flows/ resources, and providing end-to-end campaign operations support and workload management for the Sports Marketing team in a fast-paced environment.Key job responsibilities- Develop and implement standardized workflows and processes across campaign and creative readiness to ensure consistency and scalability, working closely with Campaign Managers- Create and support campaign intake and assignment processes to ensure appropriate title allocation and cross-team workload balancing- Identify and implement process improvements, leveraging best practices and automation tools to drive efficiency and effectiveness across the team; Frequently evaluate the impact of processes and iterate to improve outcomes- Provide end-to-end campaign workflow support to Sports Marketing Campaign Managers as required- Develop and oversee new and evolving finance and budgeting frameworks working with cross functional teams to ensure the right information is available and easily organized and accessible per campaign/title/sport- Track and manage cross-campaign budget tracking and reporting, providing timely insights and escalations to Marketing leadership- Manage Marketing Operations’ contribution to project/deliverables planning from pre-greenlight through kickoff, ensuring appropriate operations considerations to strategic and tactical planning- Drive connectivity across Amazon PV Sports stakeholders on Marketing Operations matters- Develop and upkeep the Sports Marketing Campaign Playbook, through the documentation of current-state and leading practices across campaign workflows, and ensuring any changes to standard workflows are reflected in the playbook and Sports Marketing Wiki to drive alignment and champion adoption across the Sports Marketing team- Support change management activities which impact Sports Marketing campaign workflows, providing subject matter expertise and business context as requiredAbout the teamPrime Video has a vast selection of live and on demand sports content such as Thursday Night Football, NBA, NASCAR, New York Yankees, National Women’s Soccer League, as well as best-in-class unscripted originals Sports content. The Sports Marketing team is charged with creating world-class marketing campaigns to deliver this growing portfolio of live sports, sports exclusives, and unscripted sports entertainment content to Amazon customers.BASIC QUALIFICATIONS- 8+ years of experience in a role focused on marketing operations (does not have to be from sports)- 4+ years of experience working with executive stakeholders- 4+ years of experience developing and implementing business operational strategies and repeatable processes that drive efficiency, automation or standardization, and effectiveness in a marketing context- High attention to detail, passion for processes, systems/tools, and data analytics- Experience driving direction and alignment with large cross-functional teams and agency partners- Proven experience planning and leading strategic initiatives, ability to navigate ambiguous situations and drive projects to completion through influence vs. authority- Strong bias for action, highly organized and ability to complete a high volume of tasks and projects with little to no guidance and tight deadlines in dynamic, highly ambiguous, and rapidly evolving business environment- Experience in inventing and delivering efficiency mechanisms in startup environments- Excellent verbal/written communication and presentation skills ...

The Amazon Artificial General Intelligence (AGI) Personalization team is looking for a passionate, highly skilled and inventive Applied Scientist with strong machine learning background to build state-of-the-art ML systems for personalizing large-scale, high-quality conversational assistant systems. As a Applied Scientist, you will play a critical role in driving the development of personalization techniques enabling conversational systems, in particular those based on large language models, information retrieval, recommender systems and knowledge graph, to be tailored to customer needs. You will handle Amazon-scale use cases with significant impact on our customers' experiences.Key job responsibilities- Use deep learning, ML and NLP techniques to create scalable solutions for creation and development of language model centric solutions for building personalized assistant systems based on a rich set of structured and unstructured contextual signals- Innovate new methods for contextual knowledge extraction and information retrieval, using language models in combination with other learning techniques, that allows effective grounding in context providers when considering memory, compute, latency and quality- Research in advanced customer understanding and behavior modeling techniques- Collaborate with cross-functional teams of scientists, engineers, and product managers to identify and solve complex problems in personal knowledge aggregation, processing, modeling, and verification- Design and execute experiments to evaluate the performance of state-of-the-art algorithms and models, and iterate quickly to improve results- Think Big on conversational assistant system personalization over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems- Communicate results and insights to both technical and non-technical audiences, including through presentations and written reportsAbout the teamThe AGI Personalization org uses various contextual signals to personalize Large Language Model output for our customers while maintaining privacy and security of customer data. We work across multiple Amazon products, including Alexa, to enhance the user experience by bringing more personal context and relevance to customer interactions.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.Annapurna Labs (our organization within AWS UC) designs silicon and software that accelerates innovation. Customers choose us to create cloud solutions that solve challenges that were unimaginable a short time ago—even yesterday. Our custom chips, accelerators, and software stacks enable us to take on technical challenges that have never been seen before, and deliver results that help our customers change the world.AWS Nitro is the underlying platform for our next generation EC2 instances. Comprised of custom AWS hardware and software that work together to deliver security and performance that is indistinguishable from bare metal.We have completely re-imagined virtualization infrastructure and looking for experienced engineers to join our tight-knit team.As a Software / Embedded Firmware developer in the Annapurna Nitro team, you will support the ground-up development of key features to support advanced hardware that offloads and accelerates IO for functions, security chips that enable the most secure cloud platform available today, and lightweight hypervisors that manage memory and CPU allocation, delivering bare-metal performance at scale.Key job responsibilitiesRead more about Nitro Cards here - https://docs.aws.amazon.com/whitepapers/latest/security-design-of-aws-nitro-system/the-components-of-the-nitro-system.html#the-nitro-cards- Research, design, implement changes for Firmware to support various HW units in the Nitro card- Debug complex, system-level, multi-component issues across multiple layers from kernel to application- Profile system performance activity and drive optimizations across our software stack- Deliver production-quality code and support its operation in the production environmentAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- B.S. Computer Science or related technical field- 5+ years of professional engineering experience- 5+ years of experience with programming language: C or C++- 5+ years of experience in embedded Linux systems ...

Join a collaborative team of product experts dedicated to developing innovative home security solutions that improve the lives of millions. In this role, you'll work cross-functionally with stakeholders in product, engineering, program management, logistics, business intelligence, and go-to-market to support the successful launch of new Ring consumer products, features, and services.As a Insights Product Analyst I, you will be the critical link between our products and customers. You'll engage directly with testers in alpha, beta, and delta testing programs, reviewing and analyzing their feedback to identify key trends and issues. Your quantitative analysis and detailed reports will inform product improvements and drive engineering priorities. You'll also proactively communicate with testers to encourage participation, survey responses, and feature usage throughout each testing cycle.We're looking for someone passionate about creating the best possible customer experience. You'll thrive in a fast-paced, metric-driven environment and won't hesitate to take ownership and push solutions to issues. Strong understanding of technical systems and hardware are a must, as is the capacity to synthesize qualitative feedback and spot patterns in unstructured complex data. Your impeccable writing skills will allow you to tell stories through anecdotes and data to get the alignment and agreement. Previous experience troubleshooting consumer electronics or software is preferred. Join our team to launch products customers love by ensuring our test programs deliver actionable insights!Key job responsibilities* Provide technical, product, and program support in multiple alpha, beta, and delta programs.* Manage tester feedback through various channels, including our testing platform, email, and direct message.* Conduct comprehensive investigations into reported issues by request of Program, Product, and Engineering Teams.* Execute operational tasks for testing programs, including data entry, management, and organization.* Manage escalated issues by tracking and gathering required data for engineering to root cause and resolve.* Conduct triaging and testing of products in development to identify functional and user experience friction.* Engage testers to drive additional feedback, survey responses, activity completion, and positive experience.* Identify, aggregate, and report on product trends discovered within the testing programs.* Write quantitative and qualitative reports on product opportunities for various stakeholder groups.* Proactively identify and solution for opportunities to improve team efficiency, scalability, and business value.* Use querying skills to identify and assess diverse metrics for conducting analysis and creating rich reports.A day in the lifeA typical day for a Insights Product Analyst involves closely monitoring product testing programs, managing participant feedback and issues, collaborating with cross-functional teams to identify and resolve problems, and driving data-driven insights to inform product improvements. They start by reviewing the current status of testing platforms, then shift to responding to participant inquiries, updating task lists, and preparing for stakeholder meetings to discuss progress and plan next steps. Throughout the day, the analyst maintains a keen focus on meeting SLAs, encouraging high survey participation, and proactively troubleshooting to ensure a smooth testing experience and the delivery of actionable customer insights.About the teamRing Insights & Research Team guarantee our testing participants receive exceptional support while validating products, features, and services from Ring. We act as the voice of participants during execution of a Program, from start to finish; and are the last line of defense to ensure a product, feature, or service is ready for launch. Analysts are ambassadors for the product and most importantly our customers.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETL- 2+ years of complex Excel VBA macros writing experience- 1+ years of cross-functional product development and/or other relevant technical experience ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the Position The Central Analytics team drives evidence-based decision-making throughout Twitch. As researchers and thought leaders, we leverage foundational data and sophisticated models to inform product strategy, guide business decisions, and unlock new capabilities. Our interdisciplinary team brings together experts in analytics, data science, machine learning, and user research to continuously innovate and improve the world's leading live-streaming platform.Our team is seeking an exceptional intern with demonstrated experience extracting valuable insights from complex data. We value creative problem-solvers who possess a strong analytical foundation and the communication skills necessary to thrive in a collaborative environment. Our problems cover many different aspects of user behavior on Twitch, including onsite viewer engagement and commerce activity. The ideal candidate is a highly analytical thinker who can identify key patterns within large datasets and translate those findings into clear, actionable recommendations. You Will:- Drive Twitch’s understanding of users and their activity through ownership of research projects from data collection to model development, estimation, and validation- Identify and pursue projects with significant business impact, and make compelling cases for prioritization and resource allocation- Collaborate with specialists in data science, analytics, engineering, and economics disciplines to efficiently develop reliable and reproducible analyses at scale-Deliver well-documented datasets, tools, and reports to key technical and business stakeholdePerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- MS in computer science, economics, statistics, or highly related field OR 2+ years experience on a data, research, or applied science team OR equivalent applied research experience- Excellent written and verbal communication skills on quantitative topics- Fluency in data-science fundamentals: data manipulation in R or Python, SQL, and statistics- Keen judgment for balancing research depth and pacing ...