Senior UX Designer, Amazon Devices Online Shopping Experience, NA Sales & Marketing

We're seeking a Senior UX Designer who is passionate about leading the creation of innovative tools that enable rapid organizational scaling while delivering great customer value. The ideal candidate will be a strategic thinker with a proven track record of understanding and solving complex user pain points for internal tools teams. As a key member of the Amazon Devices UX & Customer Insights team, you'll spearhead the strategic and tactical design of tools that enable the Devices organization to scale and automate demand planning, promotion services, and forecasting efforts across a wide range of Amazon Devices, including Echo & Alexa devices, Fire TV, Fire Tablets, Kindle E-readers, and Ring and Blink Home Security products.You will tackle challenging internal tools user problems and work to design best-in-class user experiences (user interface designs, interaction models, prototypes, etc.) in a fast-paced environment. As a UX Designer for Scaling Tools & Software, you will work with Product Managers, Software Engineers, Machine Learning Scientists, Strategic Planners, and User Researchers to help drive innovation for new and optimized prediction, simulation, and personalization services.Your role will involve creating simple, fluid, and visually appealing experiences that streamline workflows for internal customers. You'll lead the design process to support innovation in machine learning models, science, and technology to automate or augment current workflows. With partnership from key team members, you'll design elegant data visualizations that assist users in making informed business decisions driving billions in revenue annually.We're looking for someone who is detail-oriented and passionate about user experience. You should be comfortable working in a fast-paced, startup-like environment and be eager to learn how to translate business needs into user-focused solutions. While your work will primarily focus on desktop experiences, you should be interested in expanding features across multiple devices.The ideal candidate for this position will be able to visualize experiences both conceptually and in the abstract, translating them into solid design deliverables that meet customer goals and business requirements. You should be responsive, flexible, and able to work collaboratively in an open peer environment. Informed by research and data, you will explore multiple design solutions to given problems or features, communicating these solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary.Key job responsibilities* Collaborate and work cross-functionally with design, product, and engineering teams from design concept to design solution, using business requirements, customer research, and iterative feedback to develop scenarios, use cases, and high-level requirements.* Design conceptual sketches, wireframe information architecture, high-fidelity mockups, and interaction specifications.* Develop and nurture relationships across teams and disciplines to promote collaboration, efficiency, and adoption of solutions.* Develop and maintain detailed design patterns that scale for your team and influence other designers.* Lead brainstorming sessions and give presentations to partners and stakeholders to drive design, demonstrating features and flows.* Understand and respond to data (metric tests, usability studies, usage data), using that to inform future design decisions.* Drive measurable improvements in user efficiency and satisfaction for internal tools* Manage relationships with diverse stakeholders across the organizationAbout the teamThe Amazon Devices UX & Customer Insights Team defines and builds e-commerce shopping platforms and programs globally to support Amazon Device education, sales, and customer engagement, and designs internal software and tools to simplify and automate processes that enable the Devices organization to scale and continue to delight our customers. We are a multi-disciplinary group of UX designers, researchers, and prototypers that envision, create, and execute solutions end to end. BASIC QUALIFICATIONS- 6+ years of design experience- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- Knowledge of best practices for information architecture and design ...

Technical Account Manager, ES - WWPS - US DEF-INTEL

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.About the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment, Fiber Deployment, GCID

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Ever wonder what it takes to run the largest cloud network on the planet? At AWS, we are reinventing the way to operate hyper scale networks. This is made possible by services and systems that consume trillions of datapoints and measurements a day, automatically identify issues, and take automated action to mitigate or remediate the problem. An ecosystem of services manages configurations, real-time state and incidents for millions of devices that compose the AWS network.Amazon Web Services is looking for a Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyperscaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post-inspections for design validation, and piloting stakeholder communication for delivery schedules. This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, which is responsible for project management, quality and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world. Key job responsibilitiesProgram management skills to monitor vendor delivery of physical infrastructure projects. Technical skills of either fiber optic outside plant, process engineering, construction management or quality control systems is required. Reports to the NASA GCID-FD Deployment Manager, and updates regularly with the NASA and Global Senior management.· Serve as a key member of the North and South America GCID-FD team helping to drive overall Network Infrastructure strategy.· Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.· Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.· Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders.· Periodically report on the overall network development program status across the assigned region.· Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.· Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.· Interact with engineers, technicians, vendors and senior management on a daily basis· Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers· Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.· Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.· Coordinate access and approvals to security-regulated sitesA day in the lifeThis role oversees deployment of infrastructure, and iterative procedural changes. This includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a fulltime remote job. Physical inspections and learning the technical standards for oustide and inside fiber plant is required.About the teamAbout the teamWorking at AWS the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02wWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of technical infrastructure management experience- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)- Experience with varying scenarios of infrastructure builds ...

Logistics Specialist

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon is seeking an adventurous logistics professional for our Amazon Web Services Team in the Aurora, CO area. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.Key job responsibilities- Receive parts, maintain inventory, and check-out parts as needed to Data Center Technicians and Engineers- Load and unload shipments and transport parts, racks, and equipment between different locations, including localized driving of a variety of transportation vehicles- Attend company provided fork lift operator training- Complete company provided training in driving box trucks up to 26’ in length- Handle sensitive/classified materials- Work with and/or around moving mechanical parts- Occasionally work is in an office environment- Work overtime as requiredPerform the following tasks:- Lift loads of up to 40 pounds and carry them for short distances- Participate in group lifts of 41 pounds or more- Frequently push, pull, squat, bend, and reach- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl- Coordinate body movements when using tools or equipment- Reach and stretch to position equipment and fixtures while maintaining balance- Push or pull heavy objects into position- Work in a noisy environment- Stand, sit, and walk for prolonged periods of time- Occasionally be exposed to extreme cold or hot weather A day in the lifeLogistics Specialists will perform operations across three key areas: Warehousing, Transportation, and Data Centers. This role involves monitoring inventory levels and conducting cycle counts to ensure adequate stock is available for build and repair activities. Process inbound and outbound shipments, manage Inventory Management Systems, and oversee chain-of-custody processes for our customers. A Logistics Specialist will operate both independently and within team settings. They will expedite processes, triage, and resolve logistical issues as they arise. Additionally, the role includes transporting parts between locations using sprinter vans, trucks, or various powered equipment such as forklifts or electric pallet jacks. Specialists should be comfortable and willing to regularly drive a variety of motorized vehicles, including box trucks up to 26' in length. Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. Candidate must hold a valid state-appropriate driver’s license, be able to obtain their Driver Qualification File (DQF) and or a Commercial Driver’s License (CDL). Candidate must obtain & maintain a DOT Med Card and be eligible to drive in accordance with Department of Transportation (DOT) requirements. This position involves frequent lifting, pushing, and pulling of materials and products. Logistics Specialists will be required to keep precise records of all commodities going in and out of company. They must also maintain the cleanliness, organization, and safety of all work spaces. Preferred candidates will have experience working in a warehouse or distribution environment, as well as experience and knowledge of reverse logistics processes. This future Amazonian must possesses a strong work ethic, attention to detail, the ability to meet deadlines, commitment to Operational Excellence, and adhere to strict safety standards. Physical / Environmental Demands - Requires standing, sitting, and walking for prolonged periods of time.- Lift loads up to 40 pounds and carry them for short distances. - Participate in group lifts of 41 pounds or more. - Typically work is in a warehouse environment where the noise level is loud. - Occasionally work is in an office environment where the noise level is low to moderate. - Occasionally assist in loading and unloading shipments. - Occasionally exposed to extreme cold or hot weather Work Environment - Work with and/or around moving mechanical parts - Noise level varies and can be loud - Temperatures between 40 and 90 degrees, and will occasionally exceed 90 degreeAbout the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Minimum of 2 year of logistics experience, preferably in a warehouse environment and minimum of 1 year experience driving box trucks up to 26’ in length - Minimum of 1 year experience operating a forklift or similar type of powered lifting equipment and experience using a computerized Inventory Management System (IMS)- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Network Business and Vendor Developer, Network Expansion Planning & Due Diligence

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. These Availability Zones offer AWS customers an easier and more effective way to design and operate applications and databases, making them more highly available, fault tolerant, and scalable than traditional single datacenter infrastructures or multi-datacenter infrastructures. How would you like to come be part of the team that builds and procures that low latency, high throughput, and highly redundant network? Amazon Web Services is looking for a highly motivated, commercially savvy Network Infrastructure Business and Vendor Developer to help grow and scale one of the world’s largest and most complex networks. We develop new and innovative ways to scale and expand our network, while delivering operational excellence to our stakeholders. This opportunity sits within our Metro Solutions organization where the team is responsible for developing and acquiring the network that drives Amazon’s internal infrastructure as well as connecting Amazon to the outside world. The Network Business developer will have deep market and industry knowledge in telecommunications; experienced with vendor negotiations, networking technology, business case development and robust financial analysis skills. This individual will actively drive commercial vendor strategy, working with existing vendors, new vendors, as well as the AWS service teams and internal customers to build and design a portfolio of network infrastructure solutions. This role requires collaboration, driving strategic initiatives and executing commercial deals across the AWS network geography. By applying a unique blend of business and technology experience, you will work closely with both outside and internal teams to find creative, cost effective, and often innovative solutions to meet Amazon's ongoing growth and expansion needs worldwide.Key job responsibilities· Serve as a key member of the Network Development team, driving overall Network Infrastructure strategy.· Work closely with service owners to understand product roadmaps and devise programs to meet capacity requirements.· Develop network infrastructure plans for approval by internal customers and stakeholders.· Identify vendors and develop commercial solutions that solve for wavelengths, dark fiber and other network infrastructure capacity.· Negotiate vendor contracts from a business and technical perspective in partnership with AWS legal.· Track information on overall telecom market segment trends and developments in terms of vendor technologies, coverage, cost and deal structures· Work with finance partners to collaborate on budget and business case development and deal analysis.· Participate in strategic network topology planning for our global backbone and metro networks.· Work closely with network planning to ensure that acquisitions meet topology requirements and budgets.· Work closely with internal customers to understand product roadmaps, pipeline and to devise programs to meet capacity requirements.· Cultivate relationships with infrastructure partners in new and existing Amazon expansion markets.· Conduct detailed route analysis and engineering surveys, identifying and vetting existing network assets and proposed options for new build or expansion in markets of interest.15% travel associated with this roleAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSA Bachelor's Degree in Business, Finance, Economics, or equivalent combination of education and work experience. Candidates should have a minimum of 5-years telecommunications industry experience in procurement and negotiations of dark fiber and wavelengths. 3+ years’ experience working in a network planning or implementation role at an ISP, telecoms operator, or engineering firm. Experience building financial models. ...

Area Manager II - Thornton, CO

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Area Manager II - Colorado Springs, CO

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities- Support, mentor, and motivate your hourly workforce- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach- Stand/walk for up to 12 hours during shifts- Work in an environment where the noise level varies and can be loud- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

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