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The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level.As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems.You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS• Master's degree in a quantitative field (economics, computer science, statistics, or equivalent).• 10+ years of experience applying ML to solve complex problems for large-scale applications.• Proven track record of hiring and managing science teams and delivering impactful results.• Expert knowledge of machine learning algorithms and techniques.• Project management experience for working on cross-functional projects.• Strong verbal and written communication skills. ...