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The Amazon General Intelligence Data Services (AGI-DS) organization is engaged in data processing to support generative, large language AI models. The Alexa service is always getting smarter, both for features, and for natural language understanding and accuracy. Because Alexa’s brains are in the AWS cloud, she continually learns and adds more functionality, every hour, every day. Come build the future of AI with us.Amazon is seeking a Technical Writer (TW) to join our AGI-DS organization. This role focuses on creating and updating instructions for data labeling according to inputs from internal Amazon customers and feedback from Operations stakeholders. The TW will engage in customer meetings, develop content, provide feedback on tooling UI, and support trainings/knowledge shares of content.In this role you will have the opportunity to work with a talented team of technical writers and PMs to produce data processing documentation for a cross-functional environment. The Conventions team plays a vital role in getting our Language Data Analysts trained quickly and making sure that the details of our processing standards are clearly described and easy to understand. The ideal candidate has the ability to deliver high-quality technical documentation, excellent communication skills, as well as a technical and linguistic aptitude that enables effective interaction with Data Analysts, AI modelers, and Language Engineers.Key job responsibilities* Produce high-quality guidelines to train annotators on improving and evaluating generative AI models * Make suggestions for updating or improving our content standards * Follow existing content maintenance and support mechanisms * Help define writing projects and determine priorities * Peer review other Technical Writers’ work * Work on an exploratory project, such as an interactive tutorial, a Standard Operation Procedure (SOP), or your own great ideas * Lead meetings with customers, provide feedback on tooling UI* Support training and knowledge shares of contentAdditional Responsibilities may include:* Building a thorough understanding of labeling conventions and provide support to global sites * Contributing to process improvements to reduce handling time and improve data output * Providing quality expertise to other team members and coaching improvementsBASIC QUALIFICATIONS* BA degree in Technical Writing, English, Linguistics, or a related field * Experience developing web content and using HTML, XML, or other markup languages * Ability to quickly grasp technical concepts and learn in-house user-interface tools * 3+ years of experience in language technology or technical writing roles * Strong writing skills, both technical and creative * Native level fluency in English * Excellent organizational, written, and verbal communication skills* Strong analytical, problem-solving, and critical-thinking skills * Independent, proactive, and self-motivated with record in timely delivery of requests ...

The AR Firmware Team creates and manages the largest fleet of industrial autonomous robots in the world and we are seeking a top-notch embedded developer who is action oriented, passionate about building things, and enjoys solving problems in innovative ways.We hire the world’s brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. Amazon’s evolution and success is dependent on the spirit of invention that’s part of our DNA and we do this daily by solving complex technical and business problems with ingenuity and simplicity. We are seeking an exceptional software professional to work as a member of our firmware team. If you’re passionate about safety and performance and have an interest in robotics systems, then we’d like to talk to you about becoming part of an organization with global impact on millions of customers.As a member of the firmware team, you’ll be involved in the development and maintenance of the software that powers our robotic fleet, including embedded Linux, computer vision, navigation, obstacle detection, motor control, WiFi, and more. We are seeking a highly motivated team member to help to deliver and maintain the most successful robotic fleet in the world. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- Experience programming with at least one software programming language- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Proficiency in programming in C ...

We are looking for an experienced and enthusiastic data engineering and insights professional with a proven track record of delivering influential solutions to complex and ambiguous problems. A practiced researcher, who uses data engineering, statistics, systems knowledge, and data visualization to guide decision making for cross-functional leadership teams. We are seeking a collaborative individual who can think holistically through multidimensional problems to understand how systems work together to identify and execute both tactical and strategic projects which drive improvements to robotic architecture or design.Key job responsibilitiesIn this role, you will support Amazon's newest robotic technologies through their Alpha, Beta, and General Availability phases. A day in the lifeYou will collaborate cross-functionally with engineering teams, program managers, and leaders throughout the organization to deliver projects aimed at characterizing and improving the performance of new robotic automation technology in Amazon's network of warehouses. In this role, you will use a combination of unified and disparate data sources to uncover insights delivered through decision-driving analytics white-papers and automated data visualizations to influence the development and deployment of cutting edge robotic technology. You will collaborate with Data Scientists, Data Engineers, and Program Managers to define and deliver world class analytics tools and insights to shape the robotic technology landscape.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Amazon Robotics Business Intelligence, Analytics, and Data Science team discovers insights in vast and varied robotic data to support decision-making for engineering and operations customer teams. We collaborate with designers, software and hardware engineers, and operations teams to understand system performance, make feature and design trade-offs, and inform decisions on new applications of Amazon Robotics technology. We conduct relevant, insightful analysis and communicate the results through white papers and data visualizations. Our methods include design of experiments, statistical modeling, machine learning, financial analysis, and data visualization.BASIC QUALIFICATIONS- 8+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with AWS technologies- Experience with theory and practice of information retrieval, data science, machine learning and data mining- Experience with theory and practice of design of experiments and statistical analysis of results- 5+ years of SQL experience ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions.The Supply Chain team is seeking an experienced Sr. Global Commodity Manager with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals.The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers.Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following:Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements.Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives.Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products.Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues.Aligning supplier strategies to Robotics objectives for sustaining production and new product release.Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities.Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews.Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONSBachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field.5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment.3+ years of direct experience working with a global supply base of cutting edge semiconductors and contract manufacturers.Ability to review and understand engineering requirements for semiconductors, design documents for mechanical and electro-mechanical components and assemblies.Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps.Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies.Experience with price and contract negotiation and execution with top tier semiconductor manufacturers.Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems. The WW Technology Deployment org is seeking a talented and solutions-oriented NPI Technical Program Manager to contribute to delivering transformational innovation to the business. You will be part of a team with the mission to ensure that robotics technologies maturing through the development pipeline are vetted and tested in the field, during Alpha and Beta deployments, to identify and resolve issues upstream before deployments at scale. This role is a key part of a technical team, with the following responsibilities:Key job responsibilities• Lead strategic Deployment Readiness projects with significant technical depth and breadth;• New Product Introduction (NPI) TPM acts as the leader for new Robotics solutions during pre-GA phases, planning, scheduling and executing Alpha and Beta deployments;• End-to-end ownership of large-scale Robotics deployment projects and delivery including resources, CAPEX, schedule and vendor management;• Provide iterative feedback on Work Instructions and execution plans to achieve consistent outputs;• Complex stakeholder management: work very closely with the Real Estate, IT, launch and Operations teams from project start to end;• Manage large third-party installation teams during the execution of Alpha and Beta deployments;• Lead technical design reviews and propose design solutions for material handling and storage solutions that meet both business needs and leverage global design standardization;• Ensure compliance with safety and quality standards;• Drive alignment of New Product Introduction strategy with internal stakeholders and external partners;• Communicate project status, drive and elevate decision making and help requests;• Travel requirement for this role is up to 75%BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 2+ years of software development experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalent- • Experience leading overall end-to-end project delivery including resources, CAPEX, schedule and vendor management ...

At Amazon, we are committed to being Earth’s Safest Place to Work, Best Employer and Most Customer-Centric Company. To get there, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees - and you would play a key role in that journey! Our Human Resources leaders care deeply about the employee experience and support employees and managers to focus on people through engagement, technology and innovation. As you start your career at Amazon, the HR Partner role in our Worldwide Operations People Experience and Technology (PXT) team can provide you with: - Ability to influence change and foster an environment of inclusion for all employees. - Skills in employee engagement and problem solving with diverse populations. - Experience with working in a rapid and complex changing environment driven by continuous innovation. - Knowledge and application of HR fundamentals. - Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience. - Experience in coaching and supporting leaders in onboarding and talent management. - Exposure to a multi-faceted human resource organization to jumpstart your career.In this role, you will partner with front-line business leaders to innovate, implement and deploy HR strategies focused on employee engagement, internal customer service, talent management, organizational effectiveness and workforce planning. In addition, you will provide front-line support to our employee, PXT and leadership teams calling on HR expertise and empathy. To thrive, you will need a flexible skill set, including the ability to connect to the bigger picture while diving deep into the details and collaborate across many teams, levels, and situations.As a HR Partner, no two days look the same, but a typical day will most likely include the following responsibilities: - Work with a team of hourly and senior PXT employees in creating a best in class employee experience (Onsite hourly team will not exist in all PXT business lines). - Foster and role model an environment of inclusion for all employees. - Advocate for employees’ success through end-to-end experiences that help employees feel fully engaged in the work they do and valued for who they are. - Equitably exercise high-judgment, manage through ambiguity and serve as first point of escalation for employee concerns. - Create and drive an active approach to impact change and innovation around employee engagement. - Promote adoption of technology, self-service, change management and continuous improvement. - Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, performance management, engagement processes and benefits services. - Provide effective internal and external customer service with focus on strong communication and business acumen. - Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training. - Collaborate with multiple levels of the organization ranging from front-line employees to senior leaders. - Influence and guide partners to prioritize employee experience and customer obsession when innovating. - Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning.- Proactively manage professional and personal development through continuous learning and training.- Be ready to work hard while having fun!We might be a great match if you:- Courageously advocate for equity when you see inequity in behavior or processes.- Are excited to work in a fast-paced and team-oriented environment, it is always Day 1!- Are passionate about interacting with and advocating for employees, leaders and HR teams who are working directly with products (everything from picking product, driving trucks or servicing a customer) to meet customer promise.- Are excited by an active, non-typical work environment. You aren’t looking for a Monday through Friday job sitting at a computer all day... We are on the production floor engaging our teams, coaching our leaders and creating the earth’s best place to work!- Are flexible in supporting our field workforce and able to work flexible schedules. PXT teams supporting our field workforce will work various hours and be aligned to the operational shifts of their client group. This includes working weekends, evenings, and rotating schedules based on business needs.- Insist on the highest standards, have an outstanding work ethic, and desire to achieve excellence.We will support you through training and onboarding that will help teach you everything you need to know to be a successful HR Partner. Here are a few qualifications you should have from Day 1 with Amazon:BASIC QUALIFICATIONSBasic Qualifications:- Bachelor's Degree from accredited university. ...

Have you always wanted to be a part of something bigger - something that charts a course for the future? Do you love seeing the result of your work reflected in the world around you? Do you thrive on solving problems, spotting patterns and working in an ever-changing environment? Then please, read on!Key job responsibilities• Work with a range of text, speech and other types of data in German• Deliver high-quality labelled data, using guidelines provided to meet our KPIs, and using in-house tools and software.• Report issues with tools and software as and when they occur.• Show Ownership and initiative when providing feedback for improvements to existing tooling that can increase the amount and quality of the data we process - we believe every ground-breaking change starts with a small idea!• Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.What We Offer • Opportunity to work in a leading world-class organization, dedicated to making everyday life simpler for millions of people• Competitive salary• Benefits packageA day in the lifeWe are looking for a Data Associate (DA) to undertake the task of foundational labelling functions, such as dialogue evaluation on speech & text data, to assess and improve Alexa’s performance in everyday situations. To effectively change the world, you need to be a bit different - your adaptability, focus, and attention to detail in a constantly shifting environment are unparalleled; you pride yourself on your ability to recognise issues - and come up with elegant and innovative solutions. You will be a part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use Artificial Intelligence. So, an inner drive, individuality, and a creative mind are extremely beneficial.About the teamThe Amazon Data Services organization provides data creation, curation, and analytics services to help develop, test, and train the Alexa AI. We work closely with Amazon Machine Learning (ML) Science and modelling teams, providing the critical data they need to improve Alexa’s speech recognition and language understanding capabilities.BASIC QUALIFICATIONS• Speak, write, and read fluently in German• Comfortable working with speech from various dialects and accents of one or more of the following regional languages: German• High-School or equivalent diploma • Speak, write, and read fluently in English • Knowledge of Microsoft Office products and applications ...

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you.Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.BASIC QUALIFICATIONS- M.D. degree with 10+ years of experience.- 7+ years of directly-related industry experience. ...

Job summaryAmazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Equipment Coordinator will be responsible for utilizing his/her skills to provide assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.Key job responsibilities• Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. • IT Equipment Coordinators are also responsible for organizing & maintaining spares inventory, RMA and repair process for all devices under warranty. • The IT Equipment Coordinator is a member of the larger IT team within the FC supporting the Techs & Engineers in daily projects, tasks and activities to support FC Operations as directed. This position reports directly to the IT manager for the fulfillment center.A day in the lifeupdating and resolving ticketsconducting regular equipment auditsassist in procurement, receiving & maintaining critical spares & proper inventory levelstriage and repair defective equipment, processing RMAsassisting Operations with equipment readiness for start of shiftwork as part of the team implementing local and OTS projectsBASIC QUALIFICATIONS• Understanding of basic computer/network concepts and terms• Experience with inventory management and asset tracking• Experienced background with computers troubleshooting and repair• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook• High school diploma or equivalent• Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights• Stand/walk for 10-12 hours at a time• Must be able to bend and lift equipment throughout the shift• Authorization to work in the U.S. without sponsorship ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking talented and motivated Software Engineers to design, develop and test software that controls and optimizes mobile-robotic fulfillment systems used by Amazon.com operations.We build software to process, aggregate, persist and share various navigation data types such as vehicle/entity positions, travel time estimation and congestion data. This navigational data drives improved system performance by enabling adaptive and dynamic path planning, efficient allocation decisions, floor visualization and health monitoring.Our Software Engineers experiment with disruptive technologies and integrate them within our current software solutions using agile methodologies in a collaborative team environment. Each Software Engineer will have an assigned technical mentor to help with onboarding, as well as 1-1 guidance from their manager, and will work closely with other engineers.Key job responsibilities- Identify and develop software solutions to current business problems- Work with your manager and team to create milestones and deliverables- Participate in daily scrums and reviews with development teams- Develop design documentation and lead reviews with other engineers- Write code and unit tests and integrate code with other software and hardware components- Prototype and test concepts or features, both through simulation tools and emulators and with live robotic equipment- Work directly with customers to test software prototypes and incorporate feedback- Utilize Amazon Robotics and Amazon engineering tools, processes and technologiesA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Experience in machine learning, data mining, information retrieval, statistics or natural language processing- 2+ years of experience in object-oriented programming and modern programming languages (C, C++, Java, Kotlin, Python) ...

Software Developer - Amazon Web Services - Help us reinvent the Cloud!Amazon Elastic File System (EFS) is built in Boston, MA. It’s a fully managed service that makes it easy to set up and scale shared file storage in the AWS Cloud. Amazon EFS is designed for a wide variety of use cases: data analytics, video rendering, genomics analysis, web serving, content management, and home directories, to name a few. https://aws.amazon.com/efs/As a Software Engineer in this office, you will design and build a service that allows customers to create cloud storage solutions that are secure, reliable, completely elastic, and can grow to petabyte-scale. Delivering a reliable and high-performance service at AWS scale requires engineers with extraordinary technical expertise and boundless creativity. At Amazon, engineers have the opportunity to interact with customers, to understand our business goals, and to innovate rapidly, delivering high-quality and ground-breaking functionality.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; someone who will help us amplify the positive & inclusive team culture we’ve been building.Work/Life BalancePrior to WFH due to COVID-19, our entire team was co-located in our beautiful Boston office by the harbor. We’re flexible when people occasionally need to be remote or run errands. We generally keep core in-office hours from 10am to 4pm. About half of us prefer to start working early in the day and the other half prefer to start working later in the day.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.In compliance with the U.S. government requirement that employees of its contractors, and employees who work on or in connection with U.S government contracts must receive the COVID-19 vaccine, this position may require that the candidate selected be fully vaccinated against COVID-19. A person is considered fully vaccinated by completing the full regimen of the COVID-19 vaccine (two doses for Pfizer or Moderna and one dose for Johnson & Johnson).BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Amazon Robotics develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items.As a Data Scientist in the team, you will play a crucial role in driving data-powered decision making. Your main focus will be:* Developing predictive models and simulations to analyze complex, large-scale datasets and uncover insights to improve customer experience, cost efficiency, capital investment effectiveness, and automation utilization.* Creating compelling data visualizations that communicate end-to-end system performance and identify optimization opportunities.* Establishing robust data analysis frameworks and KPIs to quantify the impact of your solutions and evaluate tradeoffs between potentially contending goals.* Collaborating cross-functionally with engineering, operations, and business stakeholders to understand their needs, translate them into data-driven projects, and deliver impactful results.We're looking for an experienced, self-directed Data Scientist with a strong background in machine learning, data mining, and statistical analysis. You should have excellent problem-solving skills, the ability to work autonomously, and an enthusiasm for leveraging data to drive meaningful business outcomes. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or Bachelor's degree and 8+ years of professional or military experience- Experience with statistical models e.g. multinomial logistic regression ...

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.Key job responsibilitiesAs a Delivery Station Customer Service Associate, you will be responsible for:- Communicating with customers directly in-person, in addition to communicating via phone and email- Empathizing with and prioritizing customer needs- Upholding company values and respecting every customer- Resolving issues and setting appropriate expectations with customers- Clearly understanding and responding appropriately to the issues that customers present- Consistently composing grammatically correct, concise, and accurate written responses to customer issues- Approaching problems logically and with good judgment to ensure the appropriate customer outcome- Making quick and effective decisions on behalf of the customer- Working a flexible Full-Time (40+ hours per week) schedule Performing the following tasks, with or without reasonable accommodation:- Carry, lift, push and pull up to 49 pounds- Frequently push, pull, squat, bend and reach- Stand and walk during shifts lasting up to 12 hours- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)- Work in an environment where the temperature may vary due to outside weather conditions and is not controlledA day in the lifeYou’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon. Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.About the teamOur mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.BASIC QUALIFICATIONS- High School or equivalent diploma- Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency- Experience with Windows Operating Systems and Microsoft Outlook- Familiarity with multiple web browsers, data base searching and instant messenger tools ...

The Amazon Robotics Infrastructure Engineering team is looking for a Network Development Engineer (NDE) to join our team. We build and operate the network and services that enable Amazon Fulfillment Centers to deliver packages to Amazon retail customers. From two million square foot automated robotics fulfillment centers to small last-mile delivery stations in emerging markets, these networks are the backbone of Amazon Operations. Hundreds of thousands of associates rely upon these networks at thousands of locations, and are critical to the delivery of shipments to Amazon retail customers.Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and cost, enabling Fulfillment and Logistic operations to deliver on time, every customer order. We are looking for a Network Development Engineer to create next-generation network products. The team is focused on automating networks from multiple diverse vendors, maximizing reliability while minimizing human touch in deployment and maintenance activities. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability in the field. Information security rigor is at the core of everything we do. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. It is expected that you will be technically fearless, while at the same time being balanced and pragmatic in your approach. Along the way, we guarantee that you will learn a lot and make a positive impact on millions of people.The right candidate will have demonstrated experience leading large projects and have an expert level technical background in current networking technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a NDE, you will anticipate bottlenecks, influence external vendors and internal team roadmaps, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Fully and completely understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· Contribute intellectual property through patents.· Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- Experience with AWS and AWS networking products such as Direct Connect and Transit Gateway ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more. The Amazon Robotics Supply Chain and Operations organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. The Supply Chain team is seeking an experienced Sr. Global Commodity Manager for Passives and PCBs (Distributors of electronic components and direct relationship with component and PCB manufacturers) with a background in global supplier management, new supplier introduction, supplier development, and executing sourcing decisions to support new product introduction and long-term commodity strategy. The ideal candidate for this position will be self-managed and driven sourcing strategist, with experience in semiconductor industry, mapping and aligning design and technology roadmaps, experience in creating sourcing strategies, and business acumen to support engineering teams to develop latest technologies through strong vendor base, without capacity constrain, while achieving cost reduction goals. The Sr. Global Commodity Manager has an important role in ensuring their respective commodity and suppliers meet the technical and commercial specifications necessary for Robotics to satisfy its internal Manufacturing Operations, Supplier Quality, Supply Chain, and Hardware Engineering customers. Key job responsibilitiesThis candidate will work collaboratively with multiple business functions in a team environment and will be responsible for the following: - Managing overall supplier relationships including supplier performance, capability, capacity planning, contracting, risk mitigation, and cost and quality improvements. - Collaborating with technical operations, engineering, and program teams on new product introduction programs to define standard and custom product requirements to ensure that sourcing strategies meet the technical capabilities, cost, and business objectives. - Developing efficient and accurate mechanisms for communicating forecast and capacity requirements for sustaining and new products. - Supporting the purchasing and planning teams by monitoring supplier performance and addressing supply and/or quality issues. - Aligning supplier strategies to Robotics objectives for sustaining production and new product release. - Developing a commodity and supplier technology roadmap, aligning business requirements with supplier capabilities. - Responsible for maintaining monthly supplier scorecards and conducting quarterly executive business reviews. - Periodic travel to supplier’s domestic and international manufacturing sites, approximately 25%.BASIC QUALIFICATIONS- Bachelor’s degree in Business, Operations, Supply Chain Management, Engineering, or related field. - 5+ years of experience in supply chain, commodity management, and supplier management in a high volume, global sourcing and operations manufacturing environment. - 3+ years of direct experience working with a global supply base of cutting edge semiconductors and contract manufacturers. - Ability to review and understand engineering requirements for semiconductors, design documents for PCBAs and overall electro-mechanical components and parts. - Experience working closely with engineering to anticipate needs, map technology roadmaps and align with development road maps. - Experience developing, leading, and executing global supplier cost, risk, and lead time reduction strategies. - Experience with price and contract negotiation and execution with top tier semiconductor manufacturers. - Demonstrated use of technical, analytical, and management skills to lead RFQs, supplier selection, supplier capacity planning, and supplier risk identification/mitigation in NPI programs. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)• Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations.• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. At times this may require the need to support in both English and/or Spanish, depending on the associate population need.Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Able to communicate fluently in both English & Spanish ...

Location may be either Westborough, MA or North Reading, MA. Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of collaborative doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. As an Amazon Robotics mechanical engineer, you will develop innovative system architectures and module designs for our robot drive solutions. The ideal candidate has experience designing and analyzing mechanical systems, is enthusiastic about analytical problem solving and possesses practical knowledge of medium volume manufacturing methods using stamping, extrusion, casting, and injection molding. This position reports directly to the Mechanical Engineering Manager. Key job responsibilities - Collaborating with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Working with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a smooth product launch and sustain a high performing robotic fleet world wide - Writing functional specifications, design verification plans, and functional test procedures - Exhibit role model behaviors of thorough engineering analysis and cradle to grave ownershipA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- BS degree in mechanical engineering or equivalent- 4+ years of working in mechanical engineering or equivalent experience- SolidWorks or similar CAD experience with best practices for part design, advanced assemblies, complex configuration management- Hands on experience crafting simple proof-of-concept models- Thorough understanding and use of principals, theories and concepts in mechanical engineering- Strong organizational skills and the ability to work well with cross-functional teams- Ability to effectively communicate concepts and write technical documents ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Research Science team at Amazon Robotics is seeking interns with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects, including allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, and learning how to grasp all the products Amazon sells. We are seeking internship candidates with backgrounds in computer vision, machine learning, resource allocation, discrete optimization, search, planning/scheduling, and reinforcement learning. As an intern you will develop a new algorithm to solve one of the challenging computer vision and manipulation problems in Amazon's robotic warehouses. Your project will fit your academic research experience and interests. You will code and test out your solutions in increasingly realistic scenarios and iterate on the idea with your mentor to find the best solution to the problem. BASIC QUALIFICATIONS- Currently enrolled in a PhD program in Computer Science, Engineering, Machine Learning, Operations Research or similar with a graduation date after December 2025- Must be available and eligible for a full-time (40h/week) internship between May/June and August/September 2025- At least two years of relevant academic research in state-of-the-art approaches for at least one of computer vision, resource allocation, optimization, planning, machine learning, or reinforcement learning- Fluency in at least one statistical software package such as R, Stata, or Matlab- Experience with programming languages such as Java, C++, Python ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.The TAM role is not directly hands on keyboard within the customer’s environment for troubleshooting customer support issues, rather you will work with appropriate engineers and service teams to see issues through to resolution. More importantly you will work proactively to help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy and resilient. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!About the teamAbout UsWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.- 2+ years of technical engineering experience- Experience in Information Technology operations ...