UX Designer, AWS Fintech Research & Design

Looking to lead and drive big design solutions and projects? How about taking on a big role and a real challenge? The AWS Finance Technology (AWS FinTech) team is seeking a talented and passionate User Experience Designer to join our growing UX Design team. This UX Designer will have a significant impact on our business as they lead the design direction and implementation for FinTech products. This key team member will work collaboratively with engineers, product managers, executives, and other designers, leading design throughout the strategy, design, and development life-cycle.Key job responsibilities- Capable of designing simple and elegant experiences for typical end users- Capable of accommodating important edge use cases to assure an awesome experience across the spectrum of end users without detracting from the typical user experience- Consistently produce crisp UX graphics that encourage end user thoughts and actions to offer them the best user experience for their objectives- Knowledgeable about the full life cycle of new product/service development- Able to understand and compliment the work of the technical and engineering development and operational staff they work with to deliver results- Able to proactively stay in touch with their end user community to assure they understand and deliver on their needs- Willing to collaborate in a larger design community within Amazon to strengthen the results of their specific program commitments.A day in the lifeYou will be working closely with leaders and teams across product, engineering, and design. You will also build key partnerships with customers both from the AWS finance org and also from other AWS teams.About the teamYou will be a part of a close-knit, supportive, inclusive, and diverse team of designers, technologists, and product managers. At AWS Fintech we build and operate systems that provide management and financial reporting for AWS. Our multi-year vision is to build a comprehensive, single source of truth finance data platform for AWS that automates repetitive data sourcing, data validation, and reporting processes to free finance users to spend more time performing complex analyses, supporting business decisions, and telling the story. BASIC QUALIFICATIONS- 3+ years of design experience- Have an available online portfolio- Experience working with agile development teams (agile/scrum/kanban)- Experience in Adobe Creative Suit applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS ...

Delivery Practice Manager, Global Financial Services

Do you have IT consulting leadership experience deploying technology and IT transformations within Fortune 500 financial services (FS) enterprise organizations across infrastructure technologies, disciplines, practices and transformations? Have you built and led successful consulting practices? Do you have broad technical skills and experience across all aspects of cloud infrastructure? Can you build and lead a technical specialty team to deliver new capabilities to our Enterprise customers?The Amazon Web Services Professional Services team is looking for a Delivery Practice Manager (DPM) that can manage, develop and guide customers in their adoption of AWS Cloud solutions, including innovative solutions around DevOps.The DPM will focus on FS customers and DevOps, and will manage a team of direct reports. The DPM will develop a long-term plan to develop the right skills across its team. The team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer need. The DPM also acts as a trusted advisor for our Enterprise customers. The role includes all aspects of people management, relationship development, delivery oversight, and program management in their accounts.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.Key job responsibilitiesBuild and manage a Professional Services team with a specific focus on sales support, delivery success, and best practices.Hire, develop and retain top talent. Set objectives, manage performance and coach your team to help them achieve their career goals.Oversee delivery of projects, ensure high quality, on time and on budget delivery and customer satisfaction. Mitigation of delivery risks and issues.Collaborate with vertical teams in charge of end-to-end relationship with Enterprise customers to develop bold cloud strategies, leveraging technical or IT Advisory / IT Transformation skills to understand customers' business drivers and application portfolio and support the full cycle from pre-sales to project delivery.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Do you have consulting leadership experience deploying digital, data, technology strategy and execution within Fortune 500 enterprise organisation? Have you built and led successful consulting practices? Do you have broad technical skills and experience across Cloud, Innovation, Infrastructure, ML/AI, Data and Analytics, IoT and High-Performance Computing? Can you build, lead and influence practice managers and consultants in a professional services team to deliver these new capabilities on the AWS platform to our enterprise customers?At AWS, we are looking for a Senior Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving cloud technology topics such as Digital, ML/AI, data analytics, IoT, high performance compute and innovation; delivering business outcomes that contribute to our customers' transformation journey. An SPM will focus on a geography and will manage a team of direct reports (Practice mangers). The SPM will develop a long-term plan to develop the right skills across the team, influence the go-to-market strategy within the region and collaborate across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS7+ years delivering Consulting / Professional Services5+ years experience in hiring, developing and leading IT consultantsSolid, hands-on experience delivering business value to customers with Cloud-based data solutionsTransformation to actively support the delivery of projects.Has presented to IT executives as well as to technical subject matter experts. Routinely engages at these levels with customers, as well as with their consulting partners. ...

Seasonal IT Equipment Coordinator, ACY1 OTS Support

Job summaryAmazon, one of the top 100 companies in the United States, has an immediate opening for an IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful Seasonal IT Equipment Coordinator will be responsible for utilizing his/her skills to aid during PEAK to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.This is a temporary position that ends January 18th, 2025.Key job responsibilitiesResponsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. IT Equipment Coordinators are also responsible for the RMA and repair process for all devices under warranty. The IT Equipment Coordinator is a member of the larger IT team within the FC and will specifically support the Junior and Senior Technicians in daily projects and activities as directed. This position reports directly to the IT manager for the fulfillment center and will be managed by IT staff.A day in the lifeYou will be supporting operations through PEAK, completing stations audits, cable management and overall support.About the teamYou will be joining a team of highly focused and action oriented individuals!BASIC QUALIFICATIONSUnderstanding of basic computer/network concepts and termsKnowledge of inventory management and asset trackingExperienced background with computers troubleshooting and repairExperience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and OutlookHigh school diploma or equivalent • Stand/walk for 10-12 hours at a timeWillingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nightsAuthorization to work in the U.S. without sponsorshipMust be able to bend and lift equipment throughout the shift ...

Security Engineer, Business Information Risk

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Security Engineer II at Audible you will advocate for information security throughout all our software development and business processes. You will work with other Security Engineers, Application Developers and System Engineers to protect our customers and Audible’s business.ABOUT THE TEAMAudible Information Security team is looking for an experienced Security Engineer to join our world class team. We are obsessed with protecting customer trust. We are a hands-on team working to protect our computer networks, servers, applications and data assets. This role will be focused on managing risk across our business functions.True to Audible’s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our leadership team is dedicated to mentoring and coaching to help each individual identify their career goals, flourish, and achieve their potential. Our environment encourages everyone to participate. Our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.As a Security Engineer, you will...- Perform third party security risk assessment and due diligence, including managing questionnaire response, evidence verification, and report preparation- Assess and secure third-party integrations, services, solutions and partnerships, ensuring controls are implemented to the highest security standards - Assess, identify and develop recommendations regarding data protection, insider threat, data sharing, identity and access management- Execute internal security and confidential information usage security assessments, audits, and investigations- Assess and prioritize security assessment findings and recommend appropriate mitigations.- Respond to security violations, vulnerabilities, and incident detections- Provide guidance on risk, compliance, and policy to technical and non-technical internal customers, including security training and outreach to internal teams and external supply chain partners- Apply your security and business knowledge to drive secure and pragmatic improvements to Audible people, process, and assets, while guiding technical trade-offs between short versus long term security and business goals- Contribute to / provide feedback on the development of security standards and control requirements- Strong organizational and communication skills, with a demonstrated ability to work in a multi-tasking dynamic environment while maintaining a high level of ownership and accountabilityABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- Experience with AWS products and services- Experience applying threat modeling or other risk identification techniques or equivalent- 5+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- Experience with the information security principles and the Common Body of Knowledge (CBK) domains and core technologies (CIA, encryption, identity, authN/authZ, SSO, web protocols, and privacy)- Experience in advocating security best practices for third party integrations (e.g. with SAAS solutions, third-party libraries, etc.) ...

Senior Leader Spectrum & Belonging

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role serves as a champion, change agent and subject matter expert committed to creating a culture of inclusion. Ensures that diversity, equity and inclusion principles, practices and processes are embedded across the talent life cycle and work environment. Ensuring the voice of employees at all levels of the organization are welcome and involved in the formation of programs, practices and other activities. This role will serve as a key partner and subject matter expert for the business leaders, HR, Talent Acquisition, Leadership & Learning, Corporate communications and other key partners to drive our S&B strategy and inform talent development roadmap. Responsible for refining, implementing and evolving the strategic blueprint through the design, development and integration of targeted talent programs and initiatives. And finally, will utilize metrics and data to measure success and drive accountability.ABOUT YOUAs a Senior Leader of Spectrum & Belonging, you will be a driving force behind creating an inclusive culture at Audible. You are commercial, strategic and empirical in the way your approach Spectrum and Belonging at Audible. You’ll act as a champion, change agent and subject matter expert committed to weaving diversity, equity and inclusion principles into the fabric of our organization. You have acute cultural awareness, sensitivity, and flexibility with knowledge of principles, methods, and tools in diversity and inclusion. Adept at leveraging metrics and data, you’ll ensure that diversity equity and inclusion principles, practices and processes are embedded across the business and talent life cycle and work environment through the creation of talent programs and initiatives. In addition, you’ll serve as a subject matter expert for business leaders within HR, Talent Acquisition, Leadership & Learning, Corporate communications and other key partners to drive our S&B (Spectrum & Belonging) strategy.You understand DEI concepts and best practices; demonstrate critical thinking and problem-solving skills to identify and address complex DEI-related challenges within the organization. And you are able to leverage project management skills to plan, implement, and monitor DEI programs and initiatives. Given your strong listening and empathy skills, you have the ability to understand and address the needs and concerns of employees as well as to work collaboratively with cross-functional teams, including HR, leadership, and employee resource groups, to drive DEI efforts. You are able to gain buy-in and support from stakeholders at all levels of the organization through Influencing and change management skills. When DEI-related conflicts or concerns arise, you use your conflict and mediation skills to address and resolve them.And lastly, you have a genuine interest and commitment to promoting diversity, equity, and inclusion within the workplace. You stay committed to ongoing professional development and learning in the field of DEI and are on top of the latest trends, research and best practices.Your mission will be to ensure that every voice is heard, valued and empowered to contribute their unique perspectives. You’ll collaborate with leaders across the company to design and implement strategic initiatives that foster a sense of belonging for all employees, regardless of their backgrounds or identities.As a Senior Leader of Spectrum & Belonging, you will… - Collaborate with key stakeholders in the strategic planning, design, implementation and monitoring of key diversity, equity and inclusion programs throughout the talent life cycle, ensuring plans are aligned with our philosophy, talent development frameworks and organizational strategies and goals. - Build trusted partnerships with key country, business and People & Places leaders and teams, and Impact Groups to ensure partnership in the design of strategic D&I plans as well as any bespoke programming.- Establish a set of consistent metrics and reporting to enable leaders to assess performance, inform decisions on how to achieve objectives, and assess the ROI.- Regularly measure, analyze, report and present data, highlighting areas of strength and weakness, providing consultative support to identify opportunities, interventions, and initiatives for improvement. - Champion all the aspects of Spectrum- increasing the numbers and other measures working individually with each business. Key to this is creating bespoke business plans in partnership with the HRBPS for each business based on the dynamics of that business. - In collaboration with corporate communications, help to build and manage the communication strategy for promoting and highlighting S&B/D&I programs globally, supporting brand promotion and evolution. - Serve as a thought partner with other HR, Talent, Recruiting and Business to lead and support the facilitation of related learning, performance management, and retention initiatives. - Proactively engage in the identification of diversity best practices and benchmarks as input to designing and implementing initiatives, keeping abreast of emerging trends and opportunities. - Program manage and cross group coordinate for D&I activities to include: Drive programs objectives through program management and defined project plans; manage implementation activities, and develop processes, documentation and communications for program/process roll out and ongoing support. Communicate new/updated programs, policies, and processes to leaders, employees, and cross functional organizations. - Partner with our recruitment team to enable and equip recruiters and hiring managers with the tools, training, and resources to attract underrepresented talent and set them up for success in the hiring process.ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience operating as strategic global partner for leaders, defining and delivering diversity, inclusion & equity strategies with significant business impact- Experience with complex, and/or confidential problems to surface proposals grounded in subject matter expertise and internal/external research- 7+ years’ experience working in an HR or business function, preferably with tech industry background- 5+ years of relevant DEI experience ...

MHE Technical Trainer, RME Learning and Development

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience in MHE maintenance including, conveyors, sortation systems, and other powered package-handling equipment.- Experience fault-finding within Material Handling and Industrial Equipment systems.- Experience with planned/scheduled preventative maintenance systems.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- 3+ years of Microsoft Office products and applications experience.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Operations Manager - Robbinsville, NJ

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key Responsibilities and Job Elements:* Support, mentor, and motivate your salaried and hourly workforce* Lead large-scope projects with site and regional impact* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.Video with subtitles: https://www.amazon.com/videotourLive virtual tours: https://www.amazon.com/virtualtoursBASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Onsite Medical Representative

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and wellbeing of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS Site Manager, WHS Specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site or through daily one-on-one interaction. Additionally, the OMR will participate in weekly case management review meetings as necessary.As an OMR, you will independently assess and administer first aid as well as offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses. You should be passionate about learning and advocating health and wellness principles to consistently support AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis.The OMR will function as a part of the larger team onsite, assisting with all first aid needs and support safety operations as needed.Responsibilities include but are not limited to:• Provide first aid support and make referrals to outside medical providers as necessary.• Minimize the AA risk of injury through awareness, education, and proactive engagement.• Maintain all records of care provided to AAs.• Coordinate and maintain the workers’ compensation and return to work programs for AAs with work-related injuries.• Provide daily activity logs and end of shift reports.• Engage with AAs and leadership on operations floor to provide coaching regarding observed at-risk work habits.• Maintain a clean working environment and ensure appropriate medical supply inventory is maintained.• Participate in training and certification to facilitate first aid, CPR and AED certifications classes.• Maintain all first aid, CPR, AED credentials.• Work flexible shifts which could include days, nights, holidays, and/or weekends.• Assist with random saliva drug testing protocols.• Maintain effective care delivery in emergencies and assist emergency response at the site.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current active Athletic Trainer Certification, by either the Board of Certification (BOC) or equivalent State Certification. ...

Senior Site WHS Manager, IXD+

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree • 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role • 7+ years of increasing responsibilities in people and performance management • CPR/First Aid Certification • Experience implementing lean principles and process improvement in an operational environment • Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

Data Science Lead

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible's insights team leverages data to create value for our company and customers. We're seeking a Data Science Lead for our marketing and product measurement science team, to help us understand the return on investment (ROI) of our paid media and brand investments.As a Data Science Lead, you’ll manage a team of scientists working in the media measurement space. Your primary focus will be guiding scientific approach in developing and deploying advanced marketing measurement models (e.g., lifetime value, media mix). You will also lead Audible's scaled experimentation program, maintaining scientific integrity in global paid media experiments and guiding meta-analytical work to assess program health. Additionally, you will serve as the primary scientific contact for third-party media partners (Meta, Google), collaborating with them on new measurement approaches. You'll work with Audible marketers to translate sophisticated scientific methodologies into actionable business strategies, ultimately driving more effective marketing investments.ABOUT YOUAs a Data Science Lead, you will provide technical leadership in marketing measurement, design scalable model solutions, collaborate across scientific disciplines, communicate complex concepts clearly, and mentor team members to drive collective success.You have deep technical expertise across statistical modeling, machine learning, causal inference, and experimental design. You demonstrate a strong understanding of experimental design and evaluation. You are an expert in statistical modeling techniques. You have deep experience solving marketing-related problems, such as customer acquisition, retention, and ROI.You possess a strong ownership mindset and the ability to guide a technical team with minimal oversight. Your innovative problem-solving skills thrive in ambiguous environments, and you excel at translating complex scientific concepts into actionable insights. Outstanding business acumen, coupled with the ability to manage multiple projects simultaneously, defines your professional approach.You are committed to building a positive team culture, reliably delivering against commitments, and have a genuine passion for mentoring and developing scientific talent. You are adaptable across different scientific approaches and comfortable collaborating with cross-disciplinary scientific teams.As a Data Science Lead, you will...- Be a technical leader of other scientists, with substantial scope, impact, and visibility in the marketing measurement space- Understand complex use cases across the business and design scalable, efficient, automated model solutions, including developing, delivering, and improving various marketing measurement models- Collaborate with economists, applied scientists, and other data scientists on the right model specification(s) to serve business needs in the context of paid media measurement- Communicate clearly with senior audiences, translating complex scientific concepts into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical colleagues- Mentor and grow scientists in your team and across AudibleABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years managing a team of scientists or engineers, with a proven track record of hiring and developing junior team members- Master’s degree in relevant discipline and 5+ years of relevant professional experience (or equivalent)- Hands-on experience with marketing measurement models, including experience with articulating modeling trade-offs to business partners- Hands-on experience in designing and evaluating experiments, including experience with formal meta-analytical approaches for evaluating programs of experimentation- Hands-on experience with successfully putting marketing models into production- Fluency in Python and SQL- Experience influencing and delivering on a science roadmap ...

MHE Technical Trainier, RME Learning and Development

Reliability, Maintenance, and Engineering (RME) is hiring for a Material Handling Equipment (MHE) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business units, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers, as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This includes using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business Key Performance Indicators (KPIs).In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAbout the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience in MHE maintenance including, conveyors, sortation systems, and other powered package-handling equipment.- Experience fault-finding within Material Handling and Industrial Equipment systems.- Experience with planned/scheduled preventative maintenance systems.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- 3+ years of Microsoft Office products and applications experience.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

People & Places Operations Partner

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a proactive, articulate and enthusiastic individual for the role of P&P Ops Partner. This position will report to the People and Places Operation and Compliance Lead and will play a vital role managing the entire employee lifecycle by leveraging technology. The P&P Ops Partner is responsible for maintaining data across Audible’s HR systems, including Workday, ADP and PeopleSoft. This early career role requires a strong understanding of HR data management best practices, analytical skills, and the ability to serve as a subject matter expert on day-to-day HR operations.ABOUT YOUYou are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative, fast-paced environment. Your exceptional communication skills and customer service orientation allow you to effectively support internal and external customers. As a People & Places Operations Partner, you will...- Process data integrations between Workday, ADP, and other HR platforms to facilitate seamless data flows- Accurately process employee lifecycle events, such as new hires, terminations, and leaves of absence, ensuring timely updates in all relevant systems- Conduct regular audits and data reconciliations to ensure accurate and consistent data across HR systems- Provide tier 1 support to employee inquiries via HR inbox and ticketing system- Perform data analysis using tools like Excel (e.g., VLOOKUPs) to verify data and support HR data governance- Provide guidance and training to Managers, and HR Partners on system functionality inclusive of process proficiency and data management best practices- Collaborate cross-functionally to improve HR processes, identify opportunities for automation and improvement- Provide support for ad-hoc HR projects and initiatives, contributing to the overall success of the HR operations functionABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience in an HR data management or HRIS role- Bachelor's degree in business, HR, or a related field- 1+ years of human resources experience ...

Senior Site EHS Manager

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial. You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to: • Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree• 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role• 7+ years of increasing responsibilities in people and performance management• CPR/First Aid Certification• Experience implementing lean principles and process improvement in an operational environment• Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

AV Events Program Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs an AV Events Program Manager you will oversee the portion of Audible’s event portfolio that require AV components. In this role, the AV Events Program Manager is the primary point of contact for assessment, planning, and operational management of AV events. The team is based out of Newark, NJ but provides global support. You will ensure the team has mechanisms, infrastructure, and resources in place to support a wide variety of events including in-person, hybrid, and virtual. You are the primary point of contact for the customer, you are responsible in facilitating the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams in Audible and Amazon, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.ABOUT YOUYou have experience supporting live events. You can be strategic and are influenced by Technology and Culture but balance that with execution of daily tasks to maintain a high bar for customer service. Not every request will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage requests and have situational awareness to anticipate and resolve potential issues. When an issue does arise, you always attempt to look for the root cause and solve problems with a bigger picture in mind. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. As an AV Events Program Manager, you will...- Be a POC for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor- Ensure that resources are scheduled and prepared for event support- Seeks opportunities to help others improve skillsets and knowledge base- Maintains multiple operations calendars and databases- Manage applicable inventories and budgets- Ensure event requests are on triaged, planned for and executed comprehensively- Dynamically flex to customer needs and complications, escalates appropriately- Maintain a flexible schedule to support key aspects of events- Manages any necessary technical testing or technical rehearsals- Lead or support event day show flow creation, show calling, and stage management- Lead or support onsite production engineers through load in, pre-show operations, post-show wrap up, and load out- Partner with the AV Operations team and other technical resources to manage technical needs and issues- Find opportunities to execute events more efficiently and delight our customers- Maintain relationships with key stakeholders across the business- Manage and optimize relationships with vendors that augment your team’s capacity and capabilities- Create regular reports to share insights with leadership- Manage Team Goals, and programmatic initiatives, with increased ambiguity- Own your team’s operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation- Be able to travel about 5 times a yearABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years of experience in event or production management- 2+ years of show calling experience- 5+ years of experience with audio, video, lighting, and staging systems.- 2+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Demonstrated ability to maintain and manage complex calendaring systems and databases ...

EHS Specialist

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systemsSupport management efforts to ensure compliance with all corporate program expectations and applicable federal and state lawsConduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductionsResponsible for recommending appropriate risk mitigation measures to management, including ergonomicsAvailable to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- Knowledge of OSHA regulations, specifically 29 CFR 1910- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...

Director, Program Management, Enterprise Program Management Office

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLEThe Enterprise Program Management Office (EPMO), is a centralized enabler function responsible for leading complex and highly strategic company programs that require significant enterprise-wide cross-functional coordination. We are the ultimate dot connectors. Our mission is to create effective flow, collaboration, and clarity that redirects energy of functional experts towards their primary expertise and enables faster delivery of outcomes. This team lives Audible’s People Principles and strives to model those behaviors. We believe that Activate Caring is the key unlocking mechanism to “…Move Fast to Make it Real” and “Be Customer Obsessed.”The Director EPMO is a skilled and experienced Program Management Practitioner, effective at using the entire PMP toolkit, and capable of performing both strategic and tactical work that involves masterfully managing the lifecycle of a complex set of initiatives. You must have an innate ability to problem solve and organize through ambiguity and be able to deliver most work independently with limited guidance from EPMO teammates. This role has high visibility and will require working globally across all Audible orgs, marketplaces, and with Amazon teams. As a Director EPMO, you will…- Own enterprise-wide coordination of multiple complex and strategic company programs with a high degree of ambiguity and constant evolution, connecting the dots across workstreams to enable high quality and on-time delivery of outcomes- Manage an assigned portfolio of the most critical projects and programs regardless of topic or prior experience. Projects are a mix of short-term (6 months or less) and long-term- Demonstrate a willingness to roll up your sleeves and work shoulder to shoulder with your teams, taking on tasks that may not traditionally fall into activities considered project management, in order to better understand the work or unblock the team- Drive continuous clarity with program teams as business and/or program strategy definition evolves over time- Work across Audible, applying broad strategic influence, continuously unblocking teams, aligning teams toward simple, coherent approaches - Help teams make trade-offs between short-term and long-term needs and ensure teams are able to find a path forward in difficult situations- Run and manage the business cadence of programs (meetings, planning, reviews) as needed, driving detailed discussions, high-level alignment, and complex decisions- Regularly produce detailed verbal and written communications of high fidelity, at both executive and team levels, including taking and sending meeting notes when needed- Strive to continuously improve, streamline, eliminate excess process, drive efficiencies, and create standardization of work when possibleABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in program or project management- Experience owning 2 or more concurrent complex programs and end-to-end delivery with multiple workstreams- Experience contributing to major company initiatives and development of business strategies ...

Senior Business Information Risk Manager

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.ABOUT THIS ROLEAs a Senior Business Information Risk Manager at Audible, you'll be at the forefront of safeguarding our digital landscape, championing information security across our entire ecosystem. In this pivotal role, you'll shape the direction of Audible's security strategy, working closely with business and product teams to protect key assets and data. You'll conduct comprehensive security assessments, develop risk mitigation strategies, and provide expert guidance on complex security challenges. Your influence will extend beyond the security team as you partner with cross-functional groups to embed security best practices, fostering a culture of cybersecurity awareness. You'll drive continuous improvement by developing metrics, monitoring trends, and implementing pragmatic solutions that balance security needs with business goals. As a mentor and educator, you'll empower security engineers, champion initiatives, and provide training to both internal teams and external partners. Join us in building a secure future for Audible, where your expertise will directly impact the protection of our customers and the integrity of our business.As a Senior Business Information Risk Manager, you will... - Play a leadership role in Audible InfoSec & Security Engineer org and work closely with the Audible business and product community, setting direction for security of key assets, data, and business processes; serving as a subject matter expert resource for security engineers, security champions, and business leaders inside and outside of our organization- Proactively assess, identify and develop recommendations regarding data protection, insider threat, data sharing, identity and access management, and third party risk issues and vulnerabilities by working with multiple stakeholder teams, including Privacy, Legal, HR, IT, etc- Lead and execute internal security and data usage assessments, investigations and security audits, while also supporting enterprise wide information security and cyber risk assessments with technical and non-technical teams- Contribute to the development of business risk, insider threat, and third party risk management strategic control requirements and roadmaps- Contribute to new, and provide feedback on existing security standards and control requirements, GRC policy exceptions and risk issue management process- Develop and maintain relevant security risk metrics to promote transparency across the organization; measures, monitors and reports on information security risks to management- Provide guidance on risk, compliance, and policy to technical and non-technical internal customers, including security training and outreach to internal teams and external supply chain partners- Apply your security and business knowledge to drive secure and pragmatic improvements broadly to Audible people, process, and assets, while making technical trade-offs between short versus long term security and business goals- Strong organizational and communication skills, with a demonstrated ability to work in a multi-tasking dynamic environment while maintaining a high level of ownership and accountability is a mustABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- BS in Cybersecurity, Computer Science, or other relevant degree- 6+ years of experience in cyber and information security functions, especially in areas including Governance, Risk and Controls (GRC), Privacy, insider threat, business information security, identity and access management, third party risk, incident response, threat modeling- 2+ years of experience in an information security leadership role- Knowledge in navigating risk mitigation and risk issue management, policy and standards, security frameworks (e.g. NIST, ISO, etc.), managing a GRC function, and business information security / risk officer function- Experience in web and mobile application security, and cloud technologies threats and risks- Experience in written and verbal communication- Experience in mentoring a non-tech community on complex technical issues or ambiguous technical challenges ...

Director, Software Development, Content AI

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Director of Software Development, you'll lead a high-performing team building innovative AI/ML systems that power content understanding and discovery experiences across our platforms. This position requires a leader with strong technical acumen in machine learning systems, proven people management experience, and the ability to drive technical strategy while delivering customer-focused solutions. You'll be responsible for the end-to-end development lifecycle of complex ML systems that process, analyze, and derive insights from diverse content signals.ABOUT THE TEAMThe Content AI team's mission is to revolutionize customer discovery experiences by building intelligent content understanding systems that leverage advanced NLP and AI technologies. We develop scalable frameworks that transform unstructured content into meaningful customer insights, enabling personalized, contextual, and engaging digital experiences across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.ABOUT YOUYou're a strategic technical leader who thrives on solving complex problems at scale. You have deep experience building and leading engineering teams, with a strong foundation in machine learning systems and distributed computing. You're passionate about developing talent and creating an inclusive team culture that drives innovation. You demonstrate excellent judgment in balancing technical tradeoffs while maintaining unwavering focus on customer experience and business impact.As a Director of Software Development, you will...- Lead and grow a team of ML/software engineers, providing technical mentorship and career development while fostering an inclusive and collaborative environment- Own the technical strategy and roadmap for content understanding systems that power discovery experiences- Drive architectural decisions and technical excellence in building scalable ML pipelines and frameworks- Partner with product, science, and platform teams to define and execute on the team's technical vision- Establish and optimize development processes that enable rapid experimentation while maintaining high quality standards- Build mechanisms to measure and improve the customer impact of our ML systems- Lead hiring and development of diverse technical talent- Drive operational excellence in deploying and maintaining large-scale ML systems- Influence cross-team technical decisions and contribute to broader organizational strategy- Champion best practices in ML engineering, including experimentation, testing, and monitoringABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of software engineering experience with 3+ years of people management experience- Experience building and operating large-scale ML/AI systems in production- Technical background in distributed systems, data processing, and ML infrastructure- Experience delivering complex technical projects through effective team leadership- Bachelor's degree in Computer Science, Engineering or related field ...

Lead Software Development Engineer, Player Team

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Lead Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe Player team is responsible for building an audio listening platform that will improve how millions of Audible members hear and interact with our content. We own the end-to-end audio listening experience which includes player clients for web, iOS & Android, content security & digital rights management, content delivery infrastructure, and processing / synchronization of listening data across devices at a massive scale. Audible customers spend most of their time with Audible in Player components of Audible apps across FireOS, Android, iOS, and Web.ABOUT YOUYou’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for at Audible.As a Lead Software Development Engineer, you will...- Independently lead complex technical initiatives within your team- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your teamABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience in developing technical strategy, and architecting web and APIs- Prior experience in full stack development and RESTful service architecture- 5+ years experience of software development and deployment of distributed multi-tier applications- Experience with React, HTTP/2, serverless, containers, microservices, CI/CD, and cross-platform development- Prior use of AWS technologies at scale in a production environment ...