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Amazon Managed Intermodal (AZIM) is a fast-growing startup at Amazon and we are looking for passionate owners to help shape the direction of the business. Amazon Managed Intermodal blends advanced technology with a network of 20,000+ Intermodal Containers, building on the world class network and freight services currently used to operate Amazon’s own freight movements. The goal is to develop easy-to-use, reliable and transparent transportation services that beat all existing shipping alternatives for our customers. To help us succeed in this large endeavor, we are looking for entrepreneurial individuals who will organize, execute and deliver key features to the AZIM product portfolio.We are looking for a self-starting Business Analyst to guide pricing strategy and business outcomes with analytics and data-driven insights. The insights you generate in this complex space will allow us to prioritize our product roadmap, inform business and pricing strategy while improving the customer experience and the bottom line. Familiarity with data access and querying is critical but we are looking for someone to go beyond data access and to drive novel analysis and businesses recommendations and then see the implementation through. This role is a unique opportunity to influence senior leaders and overall business strategy.You will develop statistical models that help understand underlining drivers of the business and optimize our prices. This position requires a candidate who can work cross functionally with stakeholders from product, engineering, sales, operations, finance and research science amongst others. The role requires ability to answer key business questions through building of datasets and analytical work to answer those questions. BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. The goal of Amazon is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.At Amazon we are building a world class last mile operation, significantly complimented by Delivery Service Partners (DSP). Amazon works directly with DSPs to make deliveries to our customers. As a DSP, these high-performing drivers can now be their own boss managing a fleet of up to 40 branded vans delivering Amazon packages.We are looking for a Senior Program Manager to join the Last Mile Network Health team. This person will work closely with regional operations stakeholders, account managers, internal teams, and customers to manage the unwind of Delivery Service Partners leaving the DSP Network.ABOUT AMAZON LOGISTICSAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.WHAT YOU’LL DOAs a Sr. Program Manager, you will support a region of our delivery network. The Sr. Program Manager will work closely with regional operation managers, account managers, legal, compliance, internal teams, and customers to manage the end of life cycle phase for Delivery Service Partners. The Sr. Program Manager will drive the process by analyzing the problem, proposing risk mitigation strategies for complex problems, influencing stakeholders (verbally and in writing), removing obstacles and delivering results. Responsibilities include (but are not limited to):• End-to-end management of Delivery Service Partners exiting the program• Monitors key quality metrics, and defines and implements initiatives to drive improvements• Plans, directs, supervises and controls the execution of all business, technical, and administrative functions of the assigned program, project or sub-task• Identifies workflow inefficiencies and works to formulate and implement operational improvements across the DSP network.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customer’s freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels. This is a great opportunity to fill a high visibility role in the fastest growing new market in Amazon expansive portfolio. Amazon is looking to hire an Accounts Payable Dispute Resolution Specialist to help our expanding Amazon Transportation Services network. The Accounts Payable Dispute Resolution Specialist will work as part of a team responsible for mediating payment disputes and resolving payment-related problems for our growing carrier partner base. Responsibilities of this role include identifying and investigating raised payment errors, calculating payment differences, communicating with internal and external partners, reconciling payment-related disputes for our carriers, and helping the team with other payment-related initiatives. This job will require problem solving, basic mathematics, communication, and customer service skills while having the ability to work independently in an often ambiguous work environment. Passion and drive for customers is a must. Key job responsibilities - Identify, deep dive, and resolve payment disputes for Amazon’s Transportation Services network carrier base - Resolve carrier claims on invoice payments in accordance with Amazon’s policies - Ensure accurate and timely resolution of carrier payment disputes - Maintain Amazon’s SLA promise to our carriers. - Meet or exceed established daily quota goals - Collaborate directly with our Amazon Transportation carriers and with members of cross functioning departments - Flexibility to change as per the changing requirements of the business - Supporting ad-hoc requests as needed - Helping the team with other payment related initiatives given the opportunity - Engage with internal teams and stakeholders to identify opportunities to improve payments and ensure customer promiseBASIC QUALIFICATIONS- High school or equivalent diploma- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Experience managing large data sets and utilizing to drive performance and process improvements ...

Amazon's Reliability, Maintenance, and Engineering (RME) team is hiring for a Sr System Development Engineer to join our corporate-based engineering team in Automation Engineering.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. The candidate will be a subject matter expert in controls systems, workplace safety, and data driven management and leadership. The role will involve material handling equipment (MHE) systems/applications, packaging automation, distribution processes, and storage systems. The candidate will manage multiple complex projects and simultaneously influence and develop relationships at all organization levels.Key job responsibilities• Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.• Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using return of investment (ROI), and other analytical techniques.• Coordinate and plan work activities for the Control Systems Engineers to accomplish goals and objectives of North America Customer Fulfillment teams.• Work closely with building Operations, Operations Engineering, fulfillment center (FC) Start up Team, Amazon Fulfillment Technologies (AFT) Software teams, Amazon Customer Excellence Systems (ACES) team, and Safety in supporting MHE systems optimization and project implementation.• Understand, maintain, and troubleshoot material handling control systems, including programmable logic controller (PLC)/personal computer (PC) controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.• Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building.• Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts.• Assist with skill assessments for the Technical positions within building operation maintenance teams.• Handle flexible work load which may come from management or other operations.• Participate in Automation Engineering (AE) conference calls and coordinate with AE central team to complete all tasks required.• Provide weekly site controls reliability information to AE central team - Travel up to 40%.BASIC QUALIFICATIONS- Experience leading the design, automation, deployment, and support of large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations ...

Amazon World Wide Operations is seeking a Senior Program Manager to join our Dynamic team.If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to apply. Embrace the opportunity to contribute to our dynamic and fast-paced environment. Apply now to be a part of our future-forward journey.Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers• Roll up your sleeves and do whatever is necessary; general manager / owner mentality• Create, communicate, and manage budget for projectsA day in the lifeNote: This is a onsite role, requiring Program Managers to be on-site 5 days a week in corporate office. Some travel offsite may be required (no more than 25%).About the teamOur Inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results. We are open to hiring candidates to work out of the following locations: New York, Arlington, Atlanta, and Nashville. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field ...

Amazon Transportation Services (ATS) is looking for a talented Data Administrator who will own analytics and develop solutions to drive insights and optimization for the Carrier Services team. As a member of this team, you will have an opportunity to be a thought leader in Amazon Logistics and work with a group of talented program managers, product managers, research scientists, software developers, and business leaders to design the Amazon network of the future.As you further your career as a Data Administrator at Amazon, you will focus on improving corporate reporting frameworks and data visualization. You will analyze performance data, discover and solve real world problems and build metrics and business cases to improve decision making. We are focused on your success and want to build strong leaders within Amazon Transportation Services. You can expect to leverage your analytical skills and have ownership of the projects you work on. Key job responsibilities• Retrieving and analyzing data using SQL, Excel, Access and other data management systems• Monitoring existent metrics, analyzing data and partnering with internal teams to identify process and system improvement opportunities• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions• Drive small to medium operational enhancement projects• Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for datasets and model data and metadata to support ad-hoc and pre-built reporting • Excellent problem-solving, task prioritization, follow-up, and customer service skills• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 1+ years of data analysis and formula creation in Microsoft Excel experience- Bachelor’s degree in Business, STEM, Operations, Finance, or related field- Experience in a business analyst, data analyst or statistical analysis role- Experience with Excel ...

We are seeking a self-starter to join the Global Road Safety Risk Management team as a Senior Program Manager leading the global Safety Management System (DriveSMS) program. This role is responsible to the accountable executive for providing guidance and direction for the planning, implementation and operation of the organization’s safety management system (SMS). The Program Manager provides SMS-related services to the certificated, non-certificated and third-party areas of the organization that are included in the SMS and may have delegated responsibilities on behalf of persons holding positions. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant. Key job responsibilities • Executing the implementation and operation of the safety management system • Collecting and analyzing safety information in a timely manner • Administering any safety-related surveys• Monitoring and evaluating the results of corrective actions • Ensuring that risk assessments are conducted when applicable • Monitoring the industry for safety concerns that could affect the organization • Ensuring safety-related information, including organizational goals and objectives, are made available to stakeholders and leadership through established communication processes • Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Analytical and quantitative skills- Verbal and written communication skills- Experience working in a cross-functional setting- Experience successfully managing competing priorities and projects- 2+ years driving process improvements- Experience transitioning between high-judgement strategic thinking and high-level execution- Experience managing under a properly implemented Safety Management System (SMS)- Experiencing implementing an organizational Safety Management System (SMS) ...

The Operations Technology Solutions - Supply Chain (OTS-SC) organization is seeking an experienced Principal Digital Supply Chain leader to drive innovation and operational excellence across our global technology fulfillment services and solutions. In this critical role, you will be responsible for shaping the strategic vision and leading the execution to make OTS-SC the preferred technology fulfillment partner for our global customers.As the Principal Digital Supply Chain leader, you will leverage your deep expertise and 10+ years of experience in digital supply chain management to solve our most complex global challenges. Operating in an environment of high ambiguity, you will identify, prioritize, and tackle intrinsically hard problems, acquiring new expertise as needed. You will evaluate customer and partner experiences, and then innovate to simplify and improve how we serve them, delivering unparalleled supply chain excellence.Key job responsibilities• Set the strategic direction for our digital-first supply chain organization, driving the vision to be the technology fulfillment partner of choice for our global customers.• Solve significantly complex or endemic supply chain problems, evaluating customer experiences to identify opportunities to invent, simplify and innovate our service delivery.• Partner effectively with engineering leadership to shape the supply chain vision and roadmap, enabling operational scale and flexibility.• Act as a trusted and collaborative advisor to internal and external senior leadership, clearly articulating strategies, trade-offs, and decision options.• Drive operational improvement goals and negotiate digital supply chain enhancements with substantial impact across multiple providers and organizations.• Proactively identify and mitigate risks, demonstrating strong judgment when escalating and resolving executive-level relationship issues.• Lead the early formation of new products and services, collaborating cross-functionally on product definition and narrative creation.• Set 3-5 year operational strategy, including inputs, outputs, and priorities, communicating plans effectively to senior leadership.• Mentor and develop the next generation of supply chain leaders, contributing to promotion assessments and hiring decisions.Join our mission to be the technology fulfillment partner of choice, pioneering a digital-first supply chain that delights our customers while lowering the cost to serve. Apply now to become our Principal Digital Supply Chain leader.BASIC QUALIFICATIONS• Bachelor's degree or equivalent and 10+ years of relevant experience in digital supply chain management• Proven track record of solving complex, global supply chain challenges with a focus on innovation and operational excellence• Deep expertise in digital fulfillment services, technologies, and industry best practices ...

Do you have a passion for customer experience and a mindset for data-driven problem solving? Do you want to be part of a team forging new ways to experience Amazon deliveries? We turned the transportation industry on its head by offering 363 day-a-year delivery, what will we do next? Middle Mile Performance Management (MMPM) is looking for a talented Business Analyst who will own analytics and develop solutions to drive insights and optimization for driving Carrier Performance improvements. As a member of this team, you will have an opportunity to be a thought leader in Middle Mile by working with a group of talented program managers, product managers, operations, and business leaders to design the Amazon network of the future. This position requires superior analytical thinking, ability to quickly approach large ambiguous problems and apply analytics, technical and engineering expertise to rapidly analyze, validate, visualize, prototype and deliver solutions. This position also requires significant cross functional activity and integration with transportation, tech, operations and finance. Successful candidates must thrive in a fast paced environment. Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The person in this role will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but preferred. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and manage related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of the existent program implementation.- Generate complex queries to dive deep on process issues- Innovate to improve customer experienceBASIC QUALIFICATIONS- 5+ years of business analyst, data analyst or similar role experience- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Bachelor's degree or equivalent- Experience with SQL ...

The Senior Program Manager for AMXL New Programs & Pilots will own the creation, scaling, and optimization of new programs within AMXL that continue to increase value proposition. This role will conduct industry research, identify opportunities, and work with cross-functional stakeholders and teams to launch new program initiatives for AMXL. This role requires inventing complex ideas, project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Successful cross-team coordination, project management and executive presentation skills are essential. This role will require thinking outside the box and creating programs that fully integrate and improve on AMXL existing operations and the ability to navigate ambiguity and set metrics and standards as well as organizational integration for new programsKey job responsibilities- Manage full lifecycle of cross-functional programs with considerable impact across multiple organizations- Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver- Define the program (mission, vision, tenets), set objectives, analyze data and drive quantifiable improvements - Partner with teams across the business you support and beyond to source, allocate, and coordinate resources- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)- Identify and mitigate risks (before they become roadblocks)- Work with program managers, business leaders and executive team influence critical business initiatives- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects- Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers- Create, communicate, and manage budget for projects- Up to 30% travel requiredAbout the teamAMXL fulfills and delivers large packages over 50 lbs. that have an average sales price of over $320 making them highly sensitive customer purchases. In order to ensure an excellent customer experience, this team owns the entire end-to-end operation standard spanning supply chain, fulfillment, middle mile, and last mile. Given the nature of the business, the AMXL network has distinct problem statements that require single threaded, end-to-end ownership to ensure we are optimizing for our customers and associates consistently.BASIC QUALIFICATIONS- Experience using data and metrics to determine and drive improvements- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Amazon Global Supply Chain and Transportation Procurement (GSCTP) is seeking a Procurement and Strategy Manager to oversee Vendor Sourcing and Management responsibilities. This role will focus on leading vendor negotiations, developing consistent negotiation methodology, and ensuring alignment with internal stakeholder teams. A successful candidate will be able to deliver on improved financial results, delivery performance, capacity and sustainability efforts. This individual will be expected to manage multiple vendors concurrently and directly, working with a team that contributes significantly to overall transportation and supply chain strategy. Internal and external relationship management is paramount, along with strong analytical and problem-solving skills. In this role you will be responsible for delivering successful negotiations at scale, working with senior leadership of external vendors and providing thought-leadership within procurement and several Amazon stakeholder teams.Key job responsibilities- Negotiation: Delivering improved financial performance through large scale negotiations for services contracts.- Leadership: Leading stakeholder and partner teams indirectly to build a track record of consistently delivering valuable projects.- Strategy: Design and implement strategy for individual procurement projects and the overall procurement function to support all the goals of the business, not just financial goals.- Bias for Action: Delivering end-to-end contract projects, working through many obstacles and unexpected challenges along the way in order to maintain momentum.- Communication: Communicating expectations and requirements with external and internal leadership teams, writing well-reasoned and data-driven proposals, performing your own data analysis as necessary.- Technical Problem Solving: Utilizing problem-solving skills to work through difficult challenges, including the full procurement cycle from sourcing, negotiations, legal requirements and internal systems updates. About the teamGlobal team responsible for procurement related activities which include supporting and/or leading small to large scale sourcing events and contract negotiations. Works closely with internal stakeholders to understand business requirements and to ensure that all supplier related activities meet cost, capacity and service goals. BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of procurement experience- 3+ years of working cross functionally across several teams experience- 3+ years of using Microsoft Excel to manipulate and analyze large sets of data experience ...

Are you interested in using data analysis to identify opportunities to improve the experience of Amazon's customers? North American Sort Centers' (NASC) Strategy & Analytics team is relentlessly focused on on-time delivery. We dig deep into the details of how our complex fulfillment supply chain works and obsess over finding ways to ensure our customers get their packages on time, every time. As a Business Analyst, you will help develop analytics solutions to drive deep dives, provide insights into operational health, and develop KPIs from scratch. You will transform data into actionable business information, and will make it readily accessible to stakeholders across the organization. You will own creation and management of large datasets, reports, dashboards and data pipelines. You will interact with internal program/product owners and technical teams to gather requirements, structure scalable and data-oriented solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytics insights into concrete, actionable recommendations for business or product improvement. If this sounds exciting to you, please read on!Key job responsibilities- Work on data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieve and analyze large sets of data using Excel, SQL, and other data management systems.- Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.- Take ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Build and managing related key performance indicators (KPI's) to measure, control, and benchmark reporting processes.- Monitor existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Support cross-functional teams on the day-to-day execution of new and existing programs.BASIC QUALIFICATIONS- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Do you want to become a leader helping to support our fast growing fulfillment center networks? Would you enjoy tackling problems that have never been solved before in a fast paced start-up environment? If you answered “yes,” then working in our growing Launch Finance team is the right place for you.The Launch Finance team is an organization that supports Launch Operations and is a part of the wider Infrastructure Finance team that supports Real Estate, Design & Construction, Procurement, and Engineering within the Fulfillment Center network. We are responsible for all financial and operations planning for Fulfillment Center Launches, drive standardization for financial reporting for new Launches, drive cost-out initiatives together with the business teams, and create key management information dashboards for our business partners.The Senior Financial Analyst role will have the opportunity to work with Finance professionals, as well as work closely with a cross functional team supporting new launches. Persons in this role have advancement opportunities to support multiple businesses, lead programs, and manage local, regional, or global teams.The successful candidate has demonstrated the ability to work with internal business partners and will enjoy the challenges and rewards of working in a fast-growing organization. The role is broad in scope and will require an individual who is motivated to make an impact. Key job responsibilities - Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. - Uses financial systems and advanced MSExcel functions to work with large data sets. - Outputs plans, forecasts, budgets, and consolidations. - Creates effective business partnerships, manages competing priorities, and provides guidance based on data analysis during unexpected events - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. - Adjusts style for various audiences to articulate complex finance issues clearly. - Collects and analyzes quantitative data to develop relevant reports that drive cost reductions. - Seeks and leverages diverse perspectives in all activities. Identifies opportunities to resolve defects proactively. - Improves, scales, or simplifies finance tools across teams and organizations. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field ...

At Amazon, we work hard to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Last Mile Delivery Service Partner Team, who supports Delivery Service Partners (DSPs) in one of the fastest-growing industries in the world, is seeking A Sr. DSP Services Ops Lead to support payments and value-added services (VAS) for DSPs.The Delivery Service Partner (DSP) Services and Standards Team works with DSPs, Business Coaches, Finance, Fleet Managers, and delivery stations to support the relationship between AMZL and our DSPs. We are responsible for providing world-class payments and services to DSPs.As a Process Optimization Lead, you will be the primary contact for internal Amazon teams who have questions regarding payments and value-added services. In addition, you will be responsible for resolving disputes and escalations in a timely manner, building relationships with internal Amazon teams, and leading collaboration efforts aimed to identify, define, and maintain programs and initiatives that measurably improve the customer experience.Key job responsibilities- Execute daily / weekly / monthly Payments and VAS tasks by following standard operating procedures (SOPs). - Optimize and Automate Process/Tasks.- Resolve payments disputes from internal teams based on SOP.- Cross-functional work with Global DSP Payments Teams to drive standardization and optimization.- Daily metrics, Wiki updates, and DSP support updates.- Create files for other payments, secure approvals, missing invoice tracking, dispute SIM creation, and report creation to resolve disputes.- Communicates with Delivery Service Providers and acting based on SOP.- Resolve payments disputes from internal teams based on SOP.- Maintain dispute records and document- Review and update SOPs as required- Prioritize while balancing multiple tasks- This role involves working different shifts with the potential of overtime.- Assist with other DSP program activities as needed.About the teamWe're working to be the most Customer-centric company on earth. One customer experience we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where & when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space.BASIC QUALIFICATIONS- Experience using data to drive root cause elimination and process improvement- Experience with Microsoft Office products and applications ...

The Global Services, Security (GSS) team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance leader who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?The AWS Security Assurance Service team, within GSS, is seeking a talented Assurance Consultant to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.Key job responsibilities- Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs- Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.- Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.- Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.- Ability to travel to customer sites as needed.About the teamAWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years experience in IT security, compliance and risk management, data privacy, or security controls.- Experience advising customers on architectures meeting industry standards such as PCI DSS, ISO 27001, HIPAA, GDPR, and NIST/DoD frameworks.- Experience with enterprise risk management methods and techniques to drive successful outcomes in a global enterprise environment. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at the Global Reliability Maintenance Engineering (RME) Central Team. We are a smart team of doers who work passionately to apply cutting edge advances in mechatronics and robotics, to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet.The Amazon Technologies Portfolio (ATP) Team supports a suite of advanced robotics and mechatronics technologies deployed globally to fulfill and ship customer orders. The team is responsible for the lifecycle management of these products, distributed across five major categories: Robotic Work Cells, Pack Automation, Sortation Automation, Amazon Fulfillment Technologies, and Specialty Automation Technologies. In this role, you will work with a wide number of stakeholder teams, to maximize the performance, availability and quality of the technologies in the team’s portfolio. To accomplish so you will drive strategic partnerships with key stakeholders including Operations, field RME, Mechatronics and Sustainable Packaging (MSP), Process Engineering, Supply Chain, World-Wide Design and other RME Central Teams. Your will deliver robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of these products. You will deliver this through the use of statistics and data analytics, structured problem solving (5-why’s, 8D, FMEA), implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the maintenance programs for these assets to effectively scaleKey job responsibilitiesPartner with product development and support teams, and site level RME teams, to maximize the performance of advanced robotics and mechatronics systems.Develop and implement standard operating procedures, performance metrics, and feedback mechanisms for your team’s technologies. Develop metrics and proactive monitoring tools to measure the reliability and performance of advanced robotics systems as well as measure success of support mechanisms.Build an effective working relationship with key stakeholders and engineering leaders supporting Amazon OperationsIdentify, analyze and resolve reliability, availability and maintainability issues across the product suite.Partner with leaders and engineers in the MSP organization to deliver new and innovative products to the customer fulfillment network.Travel up to 25% of the time, to capture voice-of-the-customer and anecdotes first hand, and generate buy-in for initiatives.Write effective narratives and present them to Sr. Managers and Directors. This role requires experience developing and executing/delivering product and technical roadmaps in the field of automation and robotics. You should have experience working directly with automation and robotics engineering teams.BASIC QUALIFICATIONS• BS in Engineering (Mechanical, Electrical, Industrial, or related field) • Knowledge and/or working experience with statistical analysis tools, data visualization, and program management• 5+ years’ experience working with engineering teams. • Experience leading disciplined technical problem-solving. Demonstrated experience with 8D, 5-Why, Fishbone, and FMEA, among others.• Experience with written and oral communications skills for technical and non-technical audiences, with the ability to discuss complex technical issues with both technical and non-technical teams• Ability to manage multiple high-priority tasks simultaneously through delegation. ...

Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. WW Amazon Business Operations is building the operations and supply chain solutions that will enable AB’s rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.Amazon’s Supply Chain Managers (SCM) play a central role in our global business, they keep our complex, international supply chains working seamlessly and efficiently. This SCM role will own Amazon Business Operations’ Strategy and Planning for profitability and optimization of Amazon Business pallet fulfilment infrastructure. By analyzing complex, varied and ambiguous data and driving change by working closely with multiple stakeholders across Amazon you’ll help us optimize our supply chain to make our customer experience even better and our pallet fulfilment networks more energy and cost efficient.Key job responsibilities- Define supply chain and operating models for various businesses- Analyze and interpret data to improve efficiency across supply chains and multiple operations- Partner with teams to advise on and manage operational challenges- Support the planning and organization of complex projectsA day in the lifeBeing a Supply Chain Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, WHS specialist, and Injury Prevention Specialist (IPS). You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, and be able to connect with AAs, as well as Amazon Managers. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training. The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to: • Provide triage, first aid, and/or referral to outside medical providers, if indicated. • Minimize the AA risk of injury through awareness, education and proactive engagement. • Maintain all records of care provided to AAs. • Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed. • Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries. • Provide daily activity logs and end of shift reports. • Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits. • Maintain a clean and orderly environment. • Monitor and ensure appropriate medical supply inventory is maintained. • Participate in special projects and ad hoc tasks as assigned. • Willing to be trained to teach first aid, CPR, and AED certification classes. • Work flexible shifts which could include days, nights, and/or weekends. • Communicate effectively. • Display professional behavior. • Multitask and have exceptional time management skills. • Work in and embrace inclusive and diverse atmosphere. • Follow direction, policy, and procedures. • Maintain composure in emergencies and lead emergency response at the site. For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent diploma- Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider; AND must have one of the following:- Current valid Emergency Medical Technician (EMT) OR Paramedic Certification from the Department of Health OR the National Registry of Emergency Medical Technicians (NREMT); OR- In the last year, six months job experience in the Military as a Combat Medic (U.S. Army), Field Medic (U.S. Army), Healthcare Specialist (U.S. Army), Hospital Corpsman (U.S. Navy), or Aerospace Medical Service Technician (U.S. Air Force); OR- Current Active Athletic Trainer Certification by either the Board of Certification (BOC) or equivalent State Certification ...

The On Road Staffing (ORS) team is looking for a person to lead analysis and development of Labor Market Intelligence data and products, to support DSP's with their Delivery Associate (DA) staffing. As a Business Analyst in ORS, this role requires deep diving various data sets to identify trends, risk indicators, and opportunities to support overall program delivery. This person will partner with cross-functional teams, and lead programs from idea inception to implementation, while managing multiple projects.*Travel may be required once a quarter.Key job responsibilities- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards- Translate data into actionable insights- Identify processes to automate and scale ad-hoc requests and analyses- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs- Work within time constraints to meet critical business needsAbout the teamBASIC QUALIFICATIONS- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders ...

Amazon's Global Procurement Organization (GPO) plays a vital role in driving strategic value across our worldwide operations. As we continue to evolve and enhance our procurement capabilities, we are looking for an exceptional leader to spearhead our Culture, Learning, and Engagement (CLE) initiatives. The CLE leader is responsible for developing and implementing strategies that promote a positive, inclusive, and engaging work environment. This key position will be responsible for cultivating our GPO culture, designing and executing innovative learning programs, enhancing employee engagement, leading a dedicated team, and championing GPO's mission, value, and goals throughout Amazon and the procurement industry. The ideal candidate is a strategic thinker, skilled communicator, and change agent who is passionate about cultivating a thriving partnership culture and workplace where employees feel valued, supported and empowered. Key job responsibilities1.Strategy and Execution: •Develop comprehensive CLE strategy aligned with GPO’s vision and business objectives •Set clear goals, create action plans, and manage budgets •Establish KPIs to measure progress, adjust strategies, and mitigate risks •Develop marketing strategy to promote GPO's value proposition internally and externally •Align CLE initiatives with GPO's overall brand strategy •Serve as a trusted advisor to senior leadership on culture, engagement and learning matters •Drive a culture of continuous improvement by staying current with industry best practices and emerging trends in employee experience 2. Culture and Brand Development: •Foster positive procurement culture aligned with organizational mission, vision, and goals; embedding them into the everyday employee experience. •Act as cultural ambassador, enabling a positive workplace environment and promoting organizational alignment •Create strong employer brand for GPO to attract and retain top talent •Lead efforts to assess, define, and enhance the company’s culture and brand through innovative mechanisms and processes •Create, promote, and maintain a partnership culture of continuous improvement and innovation3. Learning and Development: • Design, develop, and deliver procurement-specific training programs • Collaborate with PXT leaders to design personalized learning journeys for GPO professionals at all career stages •Implement mentoring and coaching programs within the procurement function •Stay current with industry trends and incorporate them into learning initiatives; leverage technology and digital platforms to deliver scalable and impactful training experiences •Incorporate marketing and branding principles into learning initiatives •Develop training on effectively communicating GPO’s value4. Engagement and Communication: •Collaborate with cross-functional teams such as Operations Internal Communications, to align goals, executive communications, and policy updates, while identifying storytelling opportunities •Develop and execute internal communication strategies to keep GPO informed, engaged, and promote its value proposition. Produce compelling content showcasing GPO's achievements and manage communication channels (e.g., newsletters, social media, intranet).•Create and manage procurement-focused events, workshops, and team-building activities to foster cross-functional collaboration •Organize thought leadership events and speaking opportunities for GPO leaders.5. Performance and Metrics: •Develop and track KPIs to measure impact of CLE strategy •Conduct regular surveys and assessments and report to leadership •Measure impact of GPO branding and marketing initiatives •Benchmark CLE initiatives against industry best practices6. People Management: •Lead, mentor, and develop a team of culture, learning, and engagement leaders •Set clear goals and objectives for team aligning with GPO strategic outlook •Conduct regular performance reviews and provide constructive feedback •Identify and nurture talent within the team, creating opportunities for growth and development •Develop teams' skills in storytelling, branding, and stakeholder communication •Manage team workload and resources effectively •Foster a positive and collaborative team environment •Address and resolve any conflicts or issues within the team •Collaborate with PXT on recruitment, onboarding, and retention strategies for the teamMinimum Qualifications: •Bachelor's degree in Business, Human Resources, Organizational Development, Marketing or related field •Master's degree in a relevant field •7+ years of experience in procurement, learning and development, organizational culture, or marketing roles •7+ years of people management experience •Strong understanding of procurement processes and best practices •Excellent communication and presentation skills •Experience in developing and delivering training programs •Proficiency in learning management systems and e-learning tools •Change management experience •Strong project management skills •Ability to work collaboratively with diverse stakeholders •Marketing, branding, or communications experience •Understanding of digital marketing and social media strategies •Excellent storytelling and content creation skills •Demonstrated leadership skills and ability to motivate and inspire teamsPreferred Qualifications: •Experience with procurement systems and technologies •Experience managing remote or geographically dispersed teams •Experience developing employer branding initiatives•Knowledge of procurement industry trendsBASIC QUALIFICATIONS- 10+ years of team management experience- Bachelor's degree ...