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Come join a creative team of Operations Technology Engineers that builds the wired and wireless networks that power Amazon fulfillment centers and transportation sites worldwide. These networks are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers. We are looking for a Network Development Engineers to provide technical thought leadership in the design of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with making data motivated decisions, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer. In this role you will also operate the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. The OpsTech NetEng team has broad scope supporting multiple business units globally, from the smallest delivery stations in emerging markets, to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys variety in both short term innovation and long-term strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· This is a unique opportunity that will enable you to grow your skills as an engineer, have a lasting impact on Amazon’s fulfillment networks for years to come. About the teamNetwork Provisioning and Automation ‘NPA’ team consists of highly-skilled engineers who build all new Amazon fulfillment centers and transportation sites worldwide. These sites are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers.BASIC QUALIFICATIONS- Bachelor’s degree in Engineering or Technology- 3+ years experience in a network focused hands-on technical role working with IP routing protocols (interior and exterior), technologies and platforms in large scale data center, LAN and/or WAN network environments.- 3+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.- 3+ years experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.- 1+ years of experience in automation via Bash/shell scripting and Perl/Python programming, Infrastructure as Code, Ansible ...

Want to be a product leader who delivers new initiatives at scale to make our communities safer? Are you looking for a role with high impact and high visibility? We are looking for a motivated, data-oriented self-starter to join as a Sr. Product Manager on the Delivery Service Partner (DSP) Accountability team!In this role, you'll take end-to-end ownership for products that improve safety for delivery associates and the communities they serve. We seek a leader who can set priorities, communicate effectively, and consistently deliver results across diverse cross-functional teams at massive scale. Having the ability to solve complex, technical problems with simple, innovative solutions is a key skill-set in this role. We are looking for someone who can own an end-to-end product vertical, including design/ideation, stakeholder and leadership alignment, influencing partner team roadmaps, development of KPIs, and overseeing excellent execution.You will be successful in this role if you can manage multiple competing priorities, often with urgent deadlines, and deliver at speed while developing a long term strategy. You will need to be a proven product and project leader and communicator, with the ability to apply analytical skills to problem solving.Key job responsibilities- Use customer feedback and analyze data to identify and solve complex problems in a highly ambiguous space.- Work with user experience and technical teams to create compelling product offerings for customers. - Create and deliver a long term roadmap for tech products in partnership with multiple teams. - Establish and deliver important new initiatives with broad impact to improve DSP on-road safety. - Define and document business requirements for new product launches and enhancements, including functional requirements for technical teams.- Create new metrics to measure product performance and define success.- Clearly communicate, both verbally and in writing, to drive buy-in and adoption across a diverse group of stakeholders with competing priorities, including executives.- Enhance our current data architecture to improve data fidelity, enable scalability, and generate useable insights.- Manage dependencies and own status reporting for time-sensitive projects involving technical and non-technical contributors.A day in the lifeIn this role, the Sr. Product Manager will lead product development to improve safety while delivery associates are out of their vehicles. You will spend time gathering feedback from your customers and diving deep into data to gain insight into complex problems. You will use these insights to develop short and long term solutions by working closely with partner teams and understanding Amazon Last Mile technology. You will write documents to gain buy-in and present to senior leadership for approval. Then, you'll develop business requirements, success metrics, and manage end-to-end delivery.About the teamWe're a close-knit team that is responsible for designing and maintaining products with safety impact at massive scale. We love combining data with customer feedback to design permanent solutions to tough problems. We work across multiple partner teams with functions ranging from tech development to communications. We take great pride in our vision to build the world's safest transportation network.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Proficiency in SQL or Python ...

Who we are:Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Career Opportunities:Surface Transportation is seeking an experienced and highly motivated Finance Manager to join its US Transportation Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.Team Exposure/Scope:It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.Success in this role:We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders.Key job responsibilities- Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning. Use data to identify disruptive ideas and provide advice to business leaders across the globe.- With Controllership as the top priority, you identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk and support frugality.- Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.- Use active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly. Your communications drive critical business decisions.- Have backbone, disagree and commit to foster constructive dialogues, harmonize conflicting views, resolve issues, and drive decisions.- You exhibit social responsibility. Actively recruit bar-raising talent, continuously develop your team, and constructively mentor the Finance community.- Identify and sponsor Finance-wide professional development and engagement initiatives that plan for the future and strengthen the global Finance community, such as inclusion and diversity initiatives.- Become an expert in your lane to contribute to work-life harmony. You are a positive, collaborative, and effective influencer to new team members and model operations excellence and efficiency.About the teamIt is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

We are seeking a self-starter to join the Global Road Safety Risk Management team as a Senior Program Manager leading the global Safety Management System (DriveSMS) program. This role is responsible to the accountable executive for providing guidance and direction for the planning, implementation and operation of the organization’s safety management system (SMS). The Program Manager provides SMS-related services to the certificated, non-certificated and third-party areas of the organization that are included in the SMS and may have delegated responsibilities on behalf of persons holding positions. This role requires scoping large projects, managing project timelines, identifying safety gaps, and communicating to senior management on safety risks. Cross-team coordination, project management, executive presentation skills, a penchant for process improvement, and a proven history of delivering results are essential for success. A bias for action and comfort in dealing with ambiguity are a must. Often times it will not be clear how we will reach our end goal; you will be expected to help carve a path by taking risks and be willing to try new things, fail fast then iterate. Strong analytics and safety experience will be valued in an applicant. Key job responsibilities • Executing the implementation and operation of the safety management system • Collecting and analyzing safety information in a timely manner • Administering any safety-related surveys• Monitoring and evaluating the results of corrective actions • Ensuring that risk assessments are conducted when applicable • Monitoring the industry for safety concerns that could affect the organization • Ensuring safety-related information, including organizational goals and objectives, are made available to stakeholders and leadership through established communication processes • Continuous process improvement; use the right metrics to measure policy quality and opportunities. Look around corners and anticipate safety challenges/obstacles the business could face and proactively developing a plan to address.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree- Analytical and quantitative skills- Verbal and written communication skills- Experience working in a cross-functional setting- Experience successfully managing competing priorities and projects- 2+ years driving process improvements- Experience transitioning between high-judgement strategic thinking and high-level execution- Experience managing under a properly implemented Safety Management System (SMS)- Experiencing implementing an organizational Safety Management System (SMS) ...

Are you looking for an innovative, fast-paced, highly-collaborative environment? If so, come join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This includes Whole Foods Market, Amazon Grocery Stores, and Amazon Grocery Logistics.We are looking for a Sr. Program Manager to support our central Growth & Development Business Operations org. The Sr. Program Manager will sit on the Business Operations leadership team and work closely with leaders across Business Operations and the wider Growth & Development org. Key responsibilities will be developing and managing Business Operations’ ‘Rhythm of the Business,’ overall prioritization and project tracking, escalations, special projects, and more. The role will be responsible for communicating across a wide variety of stakeholder teams, leading and contributing to key business documents, and organizing and helping to prioritize and track projects across Business Operations. The role will also be responsible for resolving regular escalations by quickly gathering information and bringing together the right group of stakeholders.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Ability to manage multiple simultaneous projects and coordinate with internal and external stakeholders. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The TRC Department of Transportation (DOT) team is seeking a high performing Senior Risk Manager to support Amazon regulated transportation programs in a rapidly growing and complex global environment. The Senior Risk Manager will work closely with compliance leads and business partners to develop mechanisms and program controls to meet regulatory requirements and reduce risk for Amazon's over the road operations worldwide. The ideal candidate will be an analytical leader who demonstrates high judgment and experience with complex regulatory frameworks and enforcement programs. The individual will have strong communication skills and ability to support cross-functional stakeholder groups across all levels of the organization. The ideal candidate takes initiative and drives efficiencies across their portfolio, demonstrates ownership and independence in developing and delivering goals, and remains agile in managing change.Key job responsibilities- Develop and maintain mechanisms that support Amazon's motor carrier operating authorities. - Build relationships with internal TRC and transportation business teams and support cross-functional mechanisms that support timely regulatory filings and reports.- Deliver regulatory guidance to Amazon transportation businesses and internal stakeholders to support compliance with DOT regulations and policies.- Succinctly convey complex problems in easy to digest terms for all stakeholders, using data to support your analysis and conclusions.- Deliver strategies to improve our compliance programs that consider and balance stakeholder deliverables and critical path items.- Communicate clearly and succinctly (writing and verbal) to a wide variety of audiences and business leadership.- Demonstrable excellent communication skills (written and verbal).A day in the life- Apply DOT knowledge to business planning, escalations, external and internal audits and monitoring, risk assessments, roadside inspections, and associated compliance initiatives.- Research relevant government legislation, regulations, and guidance (e.g. FMCSA, FAA, etc.) to build subject matter expertise and improve program policies.- Support legal, regulatory, and law enforcement inquiries relating to our transportation programs.- Develop standard operating procedures to support growth of our compliance program and regulated businesses.- Build and maintain program performance and compliance metrics and provide written compliance narratives for compliance and business leaders to support continuous improvement and planning.- Scale transportation knowledge, mechanisms, and learnings cross-functionally through training and development of new or improved compliance resources.About the teamTransportation Risk Compliance (TRC) protects all of Amazon’s transportation businesses, implementing scalable risk management solutions to enable business growth. The DOT Program team supports Amazon regulated transportation businesses in managing our motor carrier authority, understanding and evaluating risk, and enhancing our regulatory compliance programs. BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Knowledge of Microsoft Office products and applications at an advanced level- Bachelor's degree or equivalent ...

Amazon Transportation Services (ATS) connects our customers and our shippers. We combine people, technology and products to deliver for our customers at the lowest possible cost. Surface Transportation is the conveyor belt to connect the entire Amazon supply chain. We are a technology company that executes transportation, and we get to do it all at a scale that nobody has ever seen!We love what we do. We have an incredible team that works hard to change the industry. We are inventing new things each and every day. We rolled out technology in the last two years that rivals anything inside of the transportation space in the last 100 years. We are growing and getting to lead people every single day.As our business grows, we are going to use the same technology and the same standard best practices to build and invent all over the world. If you are interested in growing something new and different, there is an opportunity to do it inside of this space.Surface Transportation is seeking an experienced and highly motivated Senior Financial Analyst to join its Finance team. This is an exciting opportunity to create and innovate on behalf of our customers and build the transportation experience of the future. This role will have heavy impact and high visibility to the long term strategy for the business, and it will require strong partnership with the Operations teams as well as Finance, Accounting and Technology. Experience with this team opens up amazing career opportunities across Amazon, such as senior roles supporting an impressive array of business areas, project management roles, and/or management opportunities locally, regionally, and globally.It is not just a truck driving down the highway. If you like taking a larger scope identifying the most cost effective and safest way to deliver to our customer you will enjoy transportation. This entire system has to move like a symphony and it has to be orchestrated. It is an incredible math problem that we have to solve; we have to put statistics and financial models behind it; we have to put algorithms behind it, to work as a team to identify where there are gaps in the process, and solve these issues quickly. In this role you will have a high level of visibility and partner with cross functional teams. We help others understand finance and are the trusted business advisors to our business teams.We are looking for a leader who exhibits excellent attention to detail and is comfortable with ambiguity. The successful candidate will demonstrate an ability to influence business owners, support thoughtful decision-making, and adapt to a rapidly evolving environment. Regular collaboration with executives and various business units across Amazon will allow you the opportunity to exhibit your verbal and written communication skills. A typical day in this role provides an opportunity to improve and create new measures for business effectiveness, innovate creative solutions utilizing large scale data mining tools, and identify high priority projects to maximize results for key stakeholders. Key job responsibilities- Identifies basic control risks, evaluates impact, proposes changes, and implements improvements to remediate gaps - Uses financial systems and advanced MSExcel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations. - Works with a variety of data sources. Identifies incomplete or inaccurate data, identifies root causes of data issues, escalates discrepancies, fixes data where possible or partners to deliver a solution. - Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly. - Identifies and implements solutions to resolve, improve, automate, standardize, or simplify finance processes. - Makes thoughtful time management decisions independently. Prioritizes work, resolves issues, meets deadlines, and seeks feedback from your manager. Discerns between urgent and non-urgent issues and acts accordingly to solve them. - Drives own self-development in the Finance Community: seeks opportunities to expand finance expertise. Participates in events, initiatives, and projects, then shares gained knowledge in and outside of your team. - Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)- 3+ years of finance or a related analytical field experience ...

Amazon’s Ops Tech Solutions Supply Chain (OTS-SC) plans, sources, makes and delivers IT equipment necessary to empower Amazon’s Worldwide Stores Business. OTS-SC responsibilities include Demand Planning, Supply Planning, Inventory Management, Scheduling, Capital planning, Risk management, Sourcing, Order processing, Warehousing, Assembly, Provisioning, Transportation, Repair, Replacement and Disposal of IT equipment. Within OTS, the Inventory and Asset Management team is responsible for standardizing and streamlining inventory and asset management processes across First, Middle and Last Mile customers as well as internal warehousing and assembly locations. This role will work cross-functionally with different technical and non-technical stakeholder groups such as Engineering, Deployment, Field and Supply Chain to deep dive existing process opportunities and develop improved process flows for inventory and asset management for both deployed and un-deployed assets. The role will also stand up new processes due to lack of existing process infrastructure and write data-driven strategy papers to get leadership alignment. Additionally, this role will develop metrics to define and measure success of the processes being set up. This is an exciting opportunity to develop processes from scratch and identify untapped opportunities that will enable OTS to reduce cost, drive simplification and efficiency. This position will work with multiple stakeholders from different teams across the globe, building scalable and sustainable solutions. Key job responsibilities- Develop standardized inventory processes for audits, cycle counts and roll-out implementation, monitoring and training in collaboration with stakeholder teams. - Develop data-driven inventory thresholds for IT spares, dictating what to hold, how much to hold and where to hold across a network of 5000+ facilities. - Develop inventory compliance mechanism for facilities not in compliance with inventory process and policy.- Reduce existing excess and obsolete inventory and develop process and system enhancements to prevent future accumulation.- Develop phased program plans with milestones and deliverables for the achievement of inventory and asset management program objectives. - Assess process and system gaps and formulate business requirement documents (BRDs) to support system enhancements/integration related.- Develop automated mechanisms to track and report inventory metrics as part of organization wide business and financial reviews. - Effectively communicate to senior leadership through white papers, program status updates and monthly/quarterly business review documents. BASIC QUALIFICATIONS- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- 4+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 4+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 3+ years of leading large complex programs experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL ...

Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. WW Amazon Business Operations is building the operations and supply chain solutions that will enable AB’s rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.Amazon’s Supply Chain Managers (SCM) play a central role in our global business, they keep our complex, international supply chains working seamlessly and efficiently. This SCM role will own Amazon Business Operations’ Strategy and Planning for profitability and optimization of Amazon Business pallet fulfilment infrastructure. By analyzing complex, varied and ambiguous data and driving change by working closely with multiple stakeholders across Amazon you’ll help us optimize our supply chain to make our customer experience even better and our pallet fulfilment networks more energy and cost efficient.Key job responsibilities- Define supply chain and operating models for various businesses- Analyze and interpret data to improve efficiency across supply chains and multiple operations- Partner with teams to advise on and manage operational challenges- Support the planning and organization of complex projectsA day in the lifeBeing a Supply Chain Manager for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives. This role is both proactive and reactive, and you’ll have the opportunity to help forecast and plan for new projects.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- 2+ years of supply chain experience- Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements ...

Network Provisioning and Automation(NPA) is looking for a Senior Network Development Engineer who is passionate, innovative and has a strong drive to automate and simplify. This position will report directly to the Software Development Manager for NPA and will be responsible for all tools related to network automation within Amazon's fulfillment networks.The NPA team builds and continuously improves the corep network provisioning components used by tens of thousands of Amazonians, hundreds of thousands of IP enabled devices, a growing fleet of robots, and countless other user devices in our facilities around the world. You'll be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up. You will work directly with other systems, and software engineers to help automate and improve the technology that supports our Fulfillment Centers and Transportation sites.We are looking for a Network Development Engineer to provide technical thought leadership in the of our next-generation networks. As we look to the future, our networks will support an ecosystem of robotics, industrial IoT, sensors, drones, and mobile devices. You are comfortable with taking risks, and iterating on designs that may fail at the outset to ultimately deliver robust systems that elegantly scale. Information security and network reliability are at the core of your thought processes, and you are respected as an influencer.In this role you will build tools and be part of the largest fulfillment network in the world, and provide guidance to and mentoring to network support teams to develop their skills and reinforce best practices. Network reliability is critical to Amazon Operations, and your responsibilities will include driving root cause resolution of provisioning events most impact-full to the business.Our team's mandate is to create mechanisms that enable automated provisioning of network infrastructure stacks including discovery, bootstrapping, configuration, operational readiness and recovery in case of failure in order to eliminate human involvement and realize the full potential of zero-touch network managed by software.This is a high ownership role with significant scope, we value your ideas and are looking for people who want to help innovate.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Network Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will be exposed to a variety of core languages and technologies including Java, Python, Linux, and AWS services, including GreenGrass and IOT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.Key Attributes and ResponsibilitiesA successful engineer in this role:Loves Automation: 100's and million's of devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.You will:Identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running. You are customer-obsessed and think about what you can do to make their experience better.Work with the SDM for NPA to lead teams of talented engineers, develop their engineering capabilities and guide them on making the correct technical decisions.Key job responsibilitiesYou will drive key engineering decisions that impact device management for Amazon fulfillment sites globally. If you’re passionate about developing robust, highly available, scalable automated systems, at tremendous scale, this is an excellent opportunity for you. You will partner with multiple SDMs, robotics solutions engineers, product managers, and customers to innovate in the compute automation space. Our group owns making compute automation scalable and seamless across the globe.A day in the lifeThe engineer for this role will:* Implement new software by designing, coding and launching global edge compute automation systems* Design software solutions for emerging business use cases* Partner with SDMs and PMs to gather requirements and define featuresAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWe own the infrastructure automation that manages Amazon Store's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS- 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 8+ years of major internet routing protocols experience- 5+ years of working in a Linux/Unix environment experience ...

re:Cycle Reverse Logistics is an electronics processing, reuse, and recycling company that works to extend the life of used electronic equipment through reuse, repair, and recycling. We are a stand-alone company within the Amazon corporate family that provides services to other Amazon companies. We specialize in the handling of valuable electronic equipment that was originally used in data centers. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth! re:Cycle Reverse Logistics is looking for a talented, driven, and analytically focused Business Analyst in support of our Reverse Logistics (RL) program. As a Reverse Logistics Business Analyst you will be responsible for developing metrics, dashboards and automatic solutions to support multiple initiatives within our global network focused on sustainability and recovery. Dashboard creation will support daily operations, track KPIs, and provide holistic performance measurements to be shared with internal and external stakeholders. The role plays a critical part in ensuring strategic commitments are made and operations are exceeding desired performance levels by using metrics to drive accountability and process improvements. To achieve this you will need to partner with the multiple project leads to align on business needs in order to continuously optimize our end-to-end supply chain.Key job responsibilitiesWorking on a diverse project portfolio supporting Sustainability and recovery initiatives and strategy.Cross-functional collaboration across multiple business teams, Operations, Commercials, Program Management and Finance leadership.Coordination of global analytic roll-ups in support of project work and reporting as needed.Create new pipelines for automation, reporting & analytic opportunities by analyzing and understanding key processes.Document writing and presentations on key initiatives used to influence necessary business actions benefiting the RL Network.BASIC QUALIFICATIONS- Bachelor’s degree - 3+ years of business analyst, data analyst or similar role experience- 3+ years experience with data visualization using Tableau, Quicksight, or similar tools- Minimum 2+ years experience with SQL ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to:Provide guidance and oversight to ensure compliance to all applicable Amazon WHS PoliciesPossess a thorough understanding of local/regional/domestic regulations and company policyLeads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associatesEstablishes high quality relationships with both site and regional leadershipMeasure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the planAnalyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’sAudit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulationsAudit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistentEnsure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS trainingMust be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start dateBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

The Fuse team is seeking an experienced Program Manager is responsible for end to end operational management of retail categories in various Amazon international marketplaces. In this role you will work across multiple Amazon product, engineering, business, operations and marketing teams. This role has high visibility as you will be responsible for The job includes, but is not limited to creating annual plans and strategy for execution, ensuring operational rigor and designing high business impact processes. The individual will be the strategic point of contact to the retail teams of Amazon worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders.The individual will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the automation & technology teams to build scalable solutions. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. Excellent communication and organizational skills are required along with the ability to anticipate, identify, and communicate risks to business, operations and leadership teams. Successful candidates for this position must have a proven record of delivering results through strong program management skills, creative problem solving skills and a passion for customer experience.The ideal candidate will be clearly passionate about the large opportunity that Amazon services presents. She or he will be hands-on, results oriented, and has thrived and succeeded in delivering broadly adopted technology products/services in a very high growth environment where priorities shift fast. She or he is a strong leader who is analytical and data-driven, can prioritize well, communicate clearly and compellingly, and who understands how to drive a high level of focus and excellence. The role requires innovative thinking balanced with a strong customer and quality focus.Key job responsibilities- Develop and own playbooks to expand Fuse business across global marketplaces, including international expansion and bespoke regional requirements- Work with external customers and coordinate launches with retail and partner teams.- Owns communications and mechanisms with Amazon internal/ teams regarding variety of operational processes (Stores Teams, Tax, etc.)- Anticipate, identify, and communicate risks to accounting, finance, business and tech leadership, including project plans and recurring business review documents- Track and publish project status reports and communicate status updates with leadership teams- Work with engineering, product and operations teams to build solutions and align with the business objectivesAbout the teamImagine being part of an agile team, where your ideas have the potential to reach millions. Do you envision working within a startup atmosphere, while being able to leverage the resources of a Fortune-500 company? If so, this role could be for you.Our partnership marketing organization works across Amazon to bring our consumer service offerings, including Prime, Prime Video, Amazon Music Unlimited, Kindle, Alexa, and more, to hundreds of global partners across a variety of vertical segments. We focus on business growth and value creation for customers, reaching customers worldwide through programmatic and unique marketing campaigns with partners.Amazon Fuse partners with third party mobile providers to sell Amazon subscription services, such as Prime Video, Music and Kindle as apart of those mobile provider deals. Our business development team sources the third party providers to partner with and handles the business side of things. Fuse is available in over 50 countries and has about 4 billion subscribers.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience working cross functionally with tech and non-tech teams- Experience in communicating with and influencing a range of different stakeholders including senior management- Experience in managing large-scale programs or projects- Experience with data analysis and business case development, and managing programs from concept to implementation- Excellent oral and written communication skills and ability to communicate effectively with technical and non-technical teams ...

The Workplace Health and Safety Team is looking for a Director to be a leader of leaders in the Amazon Extra Large (AMXL) operational Business Unit to drive safety initiatives and business partnerships. This leader will lead the successful implementation of a comprehensive safety strategy to enable and promote safe and efficient workplace practices for thousands of employees across the AMXL Workplace Health and Safety (WHS) Organization.Workplace health and safety subject matter expertise (SME) and knowledge of OSHA, ANSI, and other standards are crucial. This leader needs to maintain agility and flexibility to ensure programs are put in place and adopted by Operations and WHS ensuring we are always doing what is right for the safety of our associates, contractors, and anyone coming onto our sites. Key job responsibilities•. Management of safety strategy, delivering solutions that address operational safety and health issues across AMXL.•. Ability to build trust and confidence with the Operations and World Wide WHS team and other stakeholders; influencing change through comprehensive risk assessments and safety data analysis.•. Create clear, concise, and consistent communications. This individual will help teach and train their Business Unit Senior Operations and Senior Regional WHS Leaders in safety leadership and Amazon WHS policies and assist their regional teams in incorporating WHS standards at their sites.• Excellent knowledge of WHS program to include safety and ergonomics with the ability to demonstrate this expertise when working with Operations.•. Responsible for leading a team of WHS Regional Managers in their Business Unit. This individual must create and execute leadership development plans for their team. Their WHS team must have expectations communicated and receive frequent and appropriate feedback. This individual must ensure they are executing to the core competencies of an Amazon WHS professional and demonstrates the ability to judge and assess WHS talent and select appropriate bench strength to current and future business needs.•. Partner with leadership across all levels to provide direction, guidance and correction to teams and processesBASIC QUALIFICATIONS• Bachelor’s degree in EHS, business, engineering, or similar field • 10+ years of relevant experience in safety, compliance, and/or regulatory affairs, including experience developing and implementing safety strategies and programs • Experience hiring, developing and leading large diverse teams • Ability to travel 50-75% of the time ...

Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs, and contribute to Amazon’s sustainability goals? If you have strong customer focus, great instincts, and a drive to build new mechanisms that enable program scale, you may be just right for this Senior Program Manager role on the AFP Marketing, Acquisition and Experience team. Amazon Freight Partner (freightpartner.amazon.com) is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential. Our team is looking for a Sr. Program Manager who can build and scale mechanisms to support internal readiness for product, process, and service launches. In this highly cross-functional role, you will lead and influence across business teams to meet your program goals. You will identify and mitigate risks that will negatively impact our partners/drivers, remove roadblocks and provide alternate solutions that provide the best customer experience. You will set objectives, analyze data, execute on your plans, and drive quantifiable continuous improvement. Key job responsibilitiesThis role requires building mechanisms for communication and working models across teams, and will require the ability to influence others. Job responsibilities include: * Designing and documenting a scalable launch process* Driving complex projects focusing on results and metric measurement to launch flawlessly and on time* Partnering with initiative owners and using influence to ensure requirements for new launches are met * Developing a perfect launch metric, including escalations data, and tracking our performance against it* Conducting retrospectives to identify opportunities to further improve our launch process* Removing roadblocks, and identifying and mitigating risksAbout the teamOur team embraces the entrepreneurial spirit in how we work. We build and iterate innovative customer solutions in a fast-paced, collaborative, creative environment.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's degree or equivalent ...

Amazon Business Customer Support (ABCS) is looking for a Business Intelligence Engineer (BIE) to help build next generation metrics and drive business analytics that have a measurable impact. This role is inherently cross-functional. You will work closely with finance and engineering teams, as well as with leadership across ABCS, Amazon Customer Service, and Amazon Business (AB).As a BIE, you will develop strategic reports, design User Interface (UI), and drive projects that support the ABCS team and influence the decision making of the Worldwide Operations team. You will continuously learn new systems, tools, and industry best practices to help design new studies and build new tools that help our team automate and accelerate analytics. You will work with a team of analytics professionals who are passionate about using machine learning to build automated systems and solve problems that matter to our customers. Your work will directly impact our customers and operations.A successful candidate will have a strong understanding of different businesses and customer profiles, as well as the underlying analytics. Candidates for this role should have the ability to translate business requirements into analysis, collect and analyze data, and make recommendations back to the business. Members of this team are challenged to innovate and use the latest big data techniques. We are looking for people who are motivated by thinking big, moving fast, and exploring business insights. If you love to implement solutions to complex problems, this may be the opportunity for you!Key job responsibilities- Scope, design, and build database structure and schema to enable ABCS team members to self-serve.- Create data pipelines using extract, transform, and load (ETL) connections/SQL queries to bring new attributes into the ABCS master database.- Retrieve and analyze data using a broad set of Amazon’s data technologies and resources.- Pull data on an ad-hoc basis using SQL queries.- Design, build, and maintain automated reporting, dashboards, and analyses to enable our team to focus on solving ambiguous problems.- Conduct deep dives to identify root causes of pain points and opportunities for improvement.- Work closely with Certified Specialist Business Intelligence (CSBI) teams to ensure ABCS uses globally standard metrics and definitions.- Collaborate with finance and business partners to gather data and metrics requirements. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamABCS Analytics supports all the teams within ABCS, partner teams within AB and CS, and other support teams for any analytical and data requirements. We are responsible for maintaining the ABCS databases, data pipelines from AB data sources to the ABCS datasets. We create and maintain ABCS Reporting Suite and ensure that all the ABCS team members are enabled with the right data and can self-serve to drive data driven decisions. BASIC QUALIFICATIONS- 5+ years of SQL experience- 7+ years of professional or military experience- Experience programming to extract, transform and clean large (multi-TB) data sets- Experience with theory and practice of design of experiments and statistical analysis of results- Experience with AWS technologies- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with theory and practice of information retrieval, data science, machine learning and data mining ...

R2L is looking for a Sr. Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of new selection to the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesKey job responsibilities:* Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network* Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost and quality goals* Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams* Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities* Developing Amazon best practices for internal operations* Leveraging analytics to support the future state of the businessThe Sr. Program Manager will also demonstrate:* Confidence operating in a highly ambiguous and iterative business space* High attention to detail including proven ability to manage multiple, competing priorities simultaneously* Willingness to challenge and influence big leaders* Ability to think strategically and execute methodically* Ability to work in a fast-paced environment where continuous innovation is desired* Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases* Ability to clearly communicate data insights to others* Travel 20-30% to launch site locations across the USBASIC QUALIFICATIONS- 4+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

As a Data Engineer, you will be working in one of the world's largest and most complex data warehouse environments. You will design, implement and support scalable data infrastructure solutions to integrate with multi heterogeneous data sources, aggregate and retrieve data in a fast and safe mode, curate data that can be used in reporting, analysis, machine learning models and ad-hoc data requests. You will be managing multiple Redshift clusters that support reporting needs for the transportation org. You will be exposed to cutting edge AWS big data technologies. You should have excellent business and communication skills to be able to work with business owners and Tech leaders to gather infrastructure requirements, design data infrastructure, build up data pipelines and data-sets to meet business needs. You stay abreast of emerging technologies, investigating and implementing where appropriate.Key job responsibilities- Design and develop the pipelines required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Python and AWS big data technologies.- Oversee and continually improve production operations, including optimizing data delivery, re-designing infrastructure for greater scalability, code deployments, bug fixes and overall release management and coordination.- Establish and maintain best practices for the design, development and support of data integration solutions, including documentation.- Work closely with Product teams, Data Scientists, Software developers and Business Intelligence Engineer to explore new data sources and deliver the data.- Able to read, write, and debug data processing and orchestration code written Python/Scala etc following best coding standards (e.g. version controlled, code reviewed, etc.)BASIC QUALIFICATIONS- 1+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with one or more query language (e.g., SQL, PL/SQL, DDL, MDX, HiveQL, SparkSQL, Scala)- Experience with one or more scripting language (e.g., Python, KornShell) ...

The SPEED (Services, Packaging, Engineering, Execution, Delivery) team is looking for Services Procurement Sr Program Manager with proven procurement and project management experience. The Services Procurement team supports building services from third party vendors across the North American Same Day and Rural Super Rural operations. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential. This role requires the management of new and existing procurement programs, forecasting and spend control, scoping and creating project plans, coordinating and driving execution, and clear communication to senior management. Cross-team coordination, program management and procurement skills are essential.Key job responsibilitiesThe primary responsibilities of the successful candidate include, but are not limited to, the following:- Manage new and existing procurement programs, delivering desired results across multiple Amazon organizations. Example of nationwide procurement programs we support include Janitorial services, Pest Control, Powered Equipment, Waste/Recycling Streams, Security, PPE Supplies services, as well as many other services categories. - Drive supplier relationship development by holding regular business reviews to assess performance and areas of opportunity - Influence design and development of strategic procurement programs.- Create and manage program communication, accelerating progress by driving clear and timely decisions, removing obstacles and escalating as appropriate.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.- Work directly with external providers, customers, and partner teams to create and deliver scalable solutions.- Execute and own large-scale process improvement opportunities within new business launches existing processes and controls, including defining scope, goals and deliverables in collaboration with senior leadership and stakeholders.- Utilize numerous standard analytical tools to analyze business metrics for optimization and derive actionable recommendations to meet business and procurement objectives. - Ensure service levels across multiple vendors/providers ensuring quality services. This includes management of day to day program escalations such as vendor concerns, vendor performance support, scoping changes, and many other day to day field team needs across the services portfolios. - Develop and manage tactical procurement services and daily operations including Purchase Orders and Invoice management.- Recognize and resolve issues and provide hands-on support to ensure procurement programs operate successfully across all locations.A day in the lifeBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...