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Amazon’s North America Reliability and Maintenance Engineering (NA RME) strategy team is seeking an experienced and highly collaborative professional to lead strategic programs to support business strategy for the NA RME Network. NA RME maintains and optimizes facilities ranging from large, modern, purpose-built warehouses utilizing robotics and high-volume conveyance all the way through the value chain to small, high-speed warehouses placed as close to our customers as possible. We maintain and optimize technologies in the Global Customer Fulfillment, Sort Center/Air, and Delivery Network. Come join us today on the Amazon Reliability and Maintenance Engineering Strategy Team!The Business Strategy Program Manager role is responsible for leading the development of long-term strategic and annual operating plans for a North American Business Unit (NA BU) of the NA RME organization, through collaboration with several stakeholders; including Finance, RME-Field Leadership, RME-Central Leadership, Operations Leadership, People Experience & Technologies (PxT), Workplace Health and Safety (WHS), amongst others. This role will be responsible for identifying needs within the business and working with cross-functional stakeholder groups to effectively incorporate solutions into the near and long-term business strategy of the organization through effective maintenance of organizational cadences and ownership operational planning cycles. This role requires excellent professional writing skills, with a proven track record of effective communication with senior-level leadership groups on initiative status, risk, and process/product changes. Key job responsibilities• Define and monitor the goals of the business to ensure alignment against organizational objectives• Develop, implement, and manage new strategies that optimize business functions to meet organization goals• Define future state of business and priorities• Lead the business participation at key internal and external initiatives, including planning sessions (Operational Plans or OP)• Provide change management, strategy development and execution.• Create bar raising Documentation• Anticipating bottlenecks, providing escalation management, anticipating and making tradeoffs, and balancing business needs versus operational or procedural constraints.• Ensure clear communication and coordination of both risks and mitigation mechanisms with global stakeholders across internal and external teams.• Identify, prioritize and communicate key areas for service and business improvement along the key operations metrics.• Analyze and solve business problems at their root, stepping back to understand the broader context.• Write business Monthly Business Reviews (MBR), Operational Plan (OP) documents, reporting metrics and insights to both internal and external teams.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position is located in Austin, TX, Seattle, WA or Arlington, VA.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Our AWS procurement team is looking for a results-oriented individual to assume responsibility for sourcing capital equipment related to our growing Infrastructure. Our Integrated Supply Managers are responsible for developing sourcing strategies and clear action plans toward achieving the lowest total cost of ownership fueling the exponential growth across our Data Centers as we meet and exceed customer demand. In this role you will lead internal engagements across supply chain, engineering and business organizations while diving deep into the technologies and operations both from a product and supply chain perspective. You will analyze trends involving the industry players – vendors, customers, and technology to develop strategies to reduce cost, minimize risk, protect continuity of supply, and utilize emerging opportunities allowing AWS to meet and exceed its goals.Key job responsibilities Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.- Develop negotiation strategies to deliver against business objectives and achieve sustainable relationships with strategic suppliers pertaining to Electrical/Control sub-systems for data centers or other mission critical facilities - Create and execute strategic sourcing projects that will support the teams’ development of an end-to-end sourcing plan globally. - Influence suppliers' manufacturing processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend. - Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions. - Analyze and determine cost reduction opportunities by leveraging volumes, optimizing the supplier base and reducing total cost of ownership. - Analyze and understand data to create accurate forecasting. - Adapt to a fast paced, constantly changing environment. - Lead sourcing engagements and competitive bidding (RFI, RFQ, and RFP). - Work with our team and business partners for the creation and continuous improvement of supply chain. - Track internal metrics for executing projects and sourcing plans. - Make optimal trade-offs between schedule, resources, and scope, and apply advanced technical and business knowledge to address major risks, challenges, and obstacles. - Help develop long-term department strategies and significantly influence the cross-company project development and delivery processes and standards. - Keys to success in this role include sound judgment and excellent written/verbal communication skills. The candidate should be able to extract insights from data and be able to communicate clearly appropriate triggers and actions.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor’s or advanced degree in Electrical/Mechanical Engineering, Business or related technical or quantitative field, OR 4+ years of related industry experience in lieu of a degree - 6+ years of experience with strategic sourcing or procurement of hardware, OR 4+ years of work experience and an advanced degree - 2+ years of experience in program, project or product management, or leading an implementation of a product ...

In Amazon Stores, we ship some of the widest arrays of technology found at any company. From amazon.com to world class machine learning pipelines, from cutting-edge digital healthcare to no-checkout retail, we push the boundaries of technology in every direction using the globe’s largest AWS deployment.As an AppSec engineer, you will collaborate with software development teams to ensure we keep our customers safe while developing these novel services. In a given day, you might be inspecting an application’s code for security issues, building a new framework to help our software developers build faster and more securely, or fine-tuning the design for a new service alongside its software developers.The ideal candidate combines technical acumen with an ability to lead by influence and communicate clearly. Technically, this person will be a security generalist with one or more areas of deep expertise. In their communication, they will clearly articulate risks to technical and non-technical audiences alike. Interpersonally, successful candidates will effectively harmonize disparate opinions while effectively prioritizing risks to guide their partners towards secure solutions.Our organization prizes its employees, and we show it through investing in work-life harmony. We have dedicated resources that consistently innovate in reducing on-call time and ensuring the team spend their time on the highest-value tasks. Join the stores AppSec organization to work hard, have fun, and make history!Key job responsibilities* Creating, updating, and maintaining threat models for a wide variety of software projects* Manual and Automated Secure Code Review, primarily in Java, Python and Javascript* Development of security automation tools* Adversarial security analysis using cutting-edge tools to augment manual effort* Security training and outreach for internal development teams* Security architecture and design guidance* Independently solve security problems that require novel methods or approaches* Influence your team’s and partners’ process, priorities, and choices to improve outcomesAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience- Minimum of 3 years of experience with at least two of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, penetration testing, cloud security, mobile security, and network security- Intermediate knowledge and understanding of security engineering, system and network security, authentication and security protocols, cryptography, or application security- Experience reading and writing in at least one programming language ...

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems throughout the building. You will have the opportunity to install, maintain and repair automated packaging and distribution equipment. In addition to developing your skills, you will mentor junior technicians to grow in their roles.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there is more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!Here is what you can expect with the Reliability & Maintenance Engineering (RME) selection process for Mechatronics & Robotics Technicians: (Timeframe: Approximately 30-days)Step 1: Congratulations! You successfully submitted your application! Step 2: Amazon Recruiting will review your application and invite the most qualified candidate to complete a pre-employment assessment. Step 3: If you meet the role qualifications, you will receive an invitation from Amazon Recruiting (do-not-reply@criteriacorp.com) to begin your Criteria assessment. You have 5 days to complete. Step 4: Once you successfully meet the pre-employment assessment requirements, you will be invited to complete a video interview. Your video interview invitation will be from HireVue (interviews@hirevue.com) and you will have 7 days to record your interview.Step 5: Your video interview will be reviewed by the Amazon Hiring Team and you will be notified of next steps via email within 5 business days. Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures • Complete preventative maintenance routines with proper documentation• Troubleshoot electrical and mechanical problems related to all Material Handling Equipment (MHE), which includes belts, motors, photo-eyes, relays, and more• Maintain a positive working relationship across all of the Amazon Operations facility• Track and store department inventory• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 2+ years of experience conducting quality predictive and preventative maintenance procedures- 2+ years of experience in the repair of material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment- 2+ years of blueprint and electrical schematic reading knowledge- 2+ years of experience demonstrating Safety Standards- 1+ years of experience in troubleshooting and diagnostics of MHE systems ...

You will be part of a team that is developing best in class grocery stores for Amazon Fresh and Whole Foods Market, shaping the future of retail spaces! This role provides strategic leadership and oversight to the Construction Project Management family supporting innovation and expansive growth.In this pivotal role, you will:• Drive large-scale, high-impact projects including new store builds, remodels, and special initiatives across multiple regions (600+ locations) • Leverage your deep industry expertise to optimize project estimations, pioneering value engineering solutions that significantly reduce construction costs while maintaining our commitment to quality• Cultivate and manage relationships with top-tier contractors• Navigate complex lease agreements and work letters with finesse, maximizing tenant improvement allowances and landlord credits • Lead cross-functional teams to deliver projects on time and within budget with an owner’s mindset, setting new benchmarks for efficiency and quality in the grocery construction sector • Implement cutting-edge project management methodologies to enhance communication, streamline processes, and ensure regulatory complianceKey job responsibilities• Responsible for leading and managing a team of construction managers and OFI coordinators and their career development, fostering a collaborative team environment.• Deliver best in class project quality, scheduling and cost management. Approves cost projections and critical path schedules developed by the project management team, reviews and approves all bids prior to contract award. • Ultimately accountable for all work delivered by the team. Responsible for overall project coordination including FF&E, Construction and Commissioning. • Create, manage, and assign overall staffing and assignment of projects across the team, ensuring project deliverables are on time and under budget • Effectively manage and report on project schedules, capital expenditure budgets and operational expenses, ensuring timely follow through and accuracy. • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors, ensuring a high level of service and accountability. • Responsible for oversight of General Contractor (GC) pool, as well as seeking out and qualifying new GC’s • Participate in the design development process to ensure documents meet constructability and cost requirements, influencing cross-functional collaboration to improve speed to market and simplify means and methods. • Oversee change order negotiations, contract compliance and RFI accountability. • Serve as the liaison to developer/landlord reps to coordinate building envelope delivery and ensure sites requirements are met per lease agreements.• Monitors key dates to ensure contract terms and lease requirements are successfully upheld, and critical path milestones maintained. • Conduct site due diligence as required for acquisitions, expansions, and remodels. • Drive and oversee the creation and continual improvement of Construction SOP’s, Master Service Agreements, Bidding procedures, GC qualifications, and other legal and process documentation. • Manage and adhere to AIA and AFS contract documentation process.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk.BASIC QUALIFICATIONS• Responsible for leading and managing a team of construction managers and OFI coordinators and their career development, fostering a collaborative team environment.• Deliver best in class project quality, scheduling and cost management. Approves cost projections and critical path schedules developed by the project management team, reviews and approves all bids prior to contract award. • Ultimately accountable for all work delivered by the team. Responsible for overall project coordination including FF&E, Construction and Commissioning. • Create, manage, and assign overall staffing and assignment of projects across the team, ensuring project deliverables are on time and under budget • Effectively manage and report on project schedules, capital expenditure budgets and operational expenses, ensuring timely follow through and accuracy. • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors, ensuring a high level of service and accountability. • Responsible for oversight of General Contractor (GC) pool, as well as seeking out and qualifying new GC’s • Participate in the design development process to ensure documents meet constructability and cost requirements, influencing cross-functional collaboration to improve speed to market and simplify means and methods. • Oversee change order negotiations, contract compliance and RFI accountability. • Serve as the liaison to developer/landlord reps to coordinate building envelope delivery and ensure sites requirements are met per lease agreements.• Monitors key dates to ensure contract terms and lease requirements are successfully upheld, and critical path milestones maintained. • Conduct site due diligence as required for acquisitions, expansions, and remodels. • Drive and oversee the creation and continual improvement of Construction SOP’s, Master Service Agreements, Bidding procedures, GC qualifications, and other legal and process documentation. • Manage and adhere to AIA and AFS contract documentation process.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk. ...

At Amazon, we’re committed to maintaining a safe working environment and being the most maintenance-centric company. If you are eager to lead maintenance initiatives and engineering efficiency, apply to join our team in Reliability, Maintenance, and Engineering (RME)!This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.As an Area Maintenance Manager, you will have the opportunity to own your impact by leading a team of maintenance and cross-functional associates while promoting a safe and efficient working environment on-site at one of Amazon’s nationwide Fulfillment Centers. Ensuring smooth processes at your site will directly impact our Operations teams ability to deliver for our customers.You will dive into standard work, innovation, and continuous building improvements. You will focus on process enhancements and creating operator based preventative maintenance initiatives, equipment performance and efficiency statistical analyses, and maintenance process mapping.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.• Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.This role will start between April 2025 and September 2025.Locations and Placement:PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Key job responsibilitiesDedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric• Support, mentor and motivate direct report Amazon Mechanical Technicians• Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies• Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals• Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations• Develop business plans and provide guidance and direction for the successful implementation of those plans• Help to develop, set and track budgets• Understand and implement safety programs• Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination• Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond• Project planning and cost analysis• The Area Maintenance Manager promotes and conducts good housekeepingBASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). Working towards Bachelor’s degree in a Technical Engineering discipline (Industrial, Electrical, Mechanical, and Civil). ...

The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Customer Success Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you’ll be responsible for all business and operational objectives of your Customer Success Management team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.Key job responsibilities• Coach, mentor, and develop a team of Customer Success Managers• Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience.• Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction.• Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers. • Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc.• Manage recruiting and hiring efforts across direct team and broader organization.BASIC QUALIFICATIONS• 6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. • Bachelor's degree or equivalent. • 5+ years professional experience developing and leading teams while driving organizational goals • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products. • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. ...

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

OpsTech IT Wireless Reliability Engineering owns delivering software-defined, automated, and incrementally scalable Wireless network infrastructure products that improve the reliability of our wireless services for Amazon’s fulfillment centers and transportation sites, worldwide. These wireless solutions are used by hundreds of thousands of associates, relied upon by operators of industry-leading fulfillment and transportation systems, and play a critical role in the delivery of shipments to Amazon retail customers. The Development Engineer will leverage in-depth knowledge of Wireless networking engineering and operational practices to develop the organizational technical strategy used to ensure improved availability one of the largest wireless networks globally. The candidate will partner with Software, Operations, and Engineering teams, to define, build, and automate the future solutions which will enable faster, scalable management, globally. You will Identify themes and areas of improvement and deliver the software and design changes needed to affect change, through collaboration by partnering with peer teams, leading less tenured engineers to deliver on your behalf, or executing on your own. Our team has a broad scope covering multiple business globally, from the smallest delivery stations in emerging markets to the most advanced automated fulfillment centers in North America, Japan, and Europe. As a result, this group enjoys a variety of both tactical and strategic projects. This is a unique opportunity that will enable you to grow your skills as an engineer and have a lasting impact on Amazon’s fulfillment networks for years to come.Key job responsibilities• Identifying, developing, and delivering technical solutions that improve the availability of our wireless network technologies.• Partner with peer teams to collectively understand the customer problems and find technological solutions utilizing wired networking technologies.• Define and meter the availability of our existing and future network solutions, ensuring they meet or exceed the needs of our customers.• Identify and deliver solutions that reduce operational impact to customers and enable them with scalable, resilient, and cost optimized services.• Dive Deep on complex problems that identify root causes of our customer impacts, developing and delivering corrective actions.• Evaluating new technologies, lab testing, proof of concept (PoC), run books definition, and pilot deployment.• Innovate and automate infrastructure testing, deployment, operations, and life cycle management• Defining the strategy for future team processes, tools, and , which improve how we maintain and manage them effectively, efficiently, and safely.• Be a part of Global organization that provides 24x7 escalation service on shift rotation basis. Some night and weekend coverage may be required.• Effectively contribute to hiring and developing top talent at Amazon A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of automation scripting using Python, Bash, Shell and/or Perl experience- 5+ years of working in a Linux/Unix environment experience- 5+ years of network routing/switching or 802.11 wifi experience ...

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Does the thought of improving one of the world’s most complex logistic systems inspire you? Is your passion to sift through hundreds of systems, processes, and data sources to solve the puzzle and identify the next big opportunity? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? Are you fascinated by the interactions between operations and strategy? Do you feel like your skills uniquely qualify you to bridge communication between teams with competing priorities? If so, then this position is for you! Come help Amazon create cutting-edge science-driven technologies for delivering packages to the doorstep of our customers! The Last Mile Routing & Planning organization builds the software, algorithms and tools that make the “magic” of home delivery happen: our flow, sort, dispatch and routing intelligence systems are responsible for the billions of daily decisions needed to plan and execute safe, efficient and frustration-free routes for drivers around the world. Our team supports deliveries (and pickups!) for Amazon Logistics, Same Day, Amazon Grocery, Lockers, and other new initiatives across the world. In this role, your main focus will be to build algorithms, synthesize information, identify business opportunities, provide research direction, provide data-driven insights and communicate business and technical requirements within the team and across stakeholder groups. You will partner closely with other scientists and engineers in a collegial environment with a clear path to business impact. We have an exciting portfolio of research areas including vehicle routing, planning for electric and autonomous vehicles, district and stops planning, ultra-fast deliveries, fleet planning, and forecasting solutions for different delivery programs leveraging the latest OR, ML, and Generative AI methods, at a global scale. We are actively looking to hire scientists to lead one or more of these problem spaces. Successful candidates will have a deep knowledge of Operations Research and/or Machine/Deep Learning methods, experience in applying these methods to large-scale business problems, the ability to map models into production-worthy code in Python or Java, the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers, and the excitement to take iterative approaches to tackle big research challenges.Mentorship & Career GrowthWe care about your career growth! Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.Key job responsibilities* Invent and design new solutions for scientifically-complex problem areas and identify opportunities for invention in existing or new business initiatives.* Successfully deliver large or critical solutions to complex problems in the support of medium-to-large business goals.* Influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty.* Apply mathematical optimization techniques, and/or machine/Gen-AI learning models to design solution methodologies to be used by in-house decision support tools and software.* Research, prototype, simulate, and experiment with these models and participate in the production level deployment in Python or Java.* Make insightful contributions to teams' roadmaps, goals, priorities, and approach. * Actively engage with the internal and external scientific communities by publishing scientific articles and participating in research conferences.BASIC QUALIFICATIONS- 2+ years of programming in Java, C++, Python or related language experience- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience building machine learning models or developing algorithms for business application- 2+ years of hand-on experience in applying optimization methods for business application ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets. The DMS role supports AWS mobile technologies (Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities. * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services. * You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies. * You will act as interviewer in hiring processes, and coach/mentor new team members. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience in one or more modern programming languages such as Java, C++, Python, Javascript, .NET, PHP or Ruby, and knowledge of data structures, algorithms, operating systems.- Experience working with HTTP (HTTP Verbs, basic structure of an HTTP Request) and troubleshooting API calls. Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Amazon is continuously innovating new services and features for our customers. Our engineers invent, build, and sometimes break things to make them easier, faster, better, and more cost-effective. However, no matter what we’re building – from websites to web services, AR to AI, drones to devices – security is always our top priority. The Amazon Application Security team focuses on working with our builders to provide experiences that our customers can trust. That means constantly learning new things and solving complex problems to protect the safety, security, and privacy of billions of lives on a global scale.At Amazon, you’ll be working with the best minds in technology and security. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others and making the world a better place.We are looking for an experienced security leader to join the Application Security team. As a security leader, you will own building and managing a team of security engineers, fostering a strong team culture. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team. Passion and discipline around cloud computing is critical, as is a high level of ownership and accountability.As a manager on our team, you will lead a team of top-notch application security engineers to solve interesting security challenges that arise when Amazon invents new technologies. You’ll help them develop their skills and their careers as you tackle those challenges and contribute to Amazon’s overall security and privacy strategy.Key job responsibilities- You will lead, manage, and develop a team of Security Engineers and Technical Program Managers responsible for Application Security (AppSec) of Amazon services.- You will lead the strategic direction and evolution of the Application Security review team/s, including setting goals and establishing priorities.- You will set the direction for the team by driving strategic initiatives, influencing leadership, key stakeholders, and partnering with teams throughout Amazon.- You will develop a healthy and collaborative culture and enable the team to deliver results.- You will lead effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.- You will improvements to internal program and process.- You will write and deliver high-quality documents for technical and non-technical audiences.- You will drive the adoption of security processes, automation, and tooling to improve operational efficiency.About the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of experience leading, managing & developing high performance teams.- 3+ years of progressive experience within a software security team or similar operating environment with in-depth understanding of application security assessment methodologies such threat modeling, secure design reviews, secure code review, and penetration testing.- BA/BS in computer science, information security, related discipline, or equivalent work experience. ...

Security Issue Management team in Defensive Security builds solutions that keep Amazon systems and data secure on behalf of Amazon customer. Our customers range from security engineers who need a comprehensive understanding of Amazon systems and their security state, to service teams who need solutions that make it easy to build and operate secure systems. We use the latest technology, including AWS, to solve security problems at Amazon scale. We employ automation and machine learning to reduce, or eliminate, manual effort to help our internal customers raise the security bar. We have bold goals to stay ahead of the curve on security and delight our customers with great products. If you like solving hard problems and developing solutions that are highly scalable and high performing, that require minimal long-term sustaining and development support, then you may be the person we're looking for! Security Issue Management team is looking for a customer focused, detail oriented, experienced Front-End Engineer to join our team. This team will be responsible to build the security console for entire Amazon that will be used by leaders, security engineers, service teams to understand the security posture of their org or team and drive actions to raise the overall security bar.Key job responsibilitiesAs an engineer on Security Issue Management engineering team, your job will be to work with an outstanding development team to implement a first-in-class experience for customers. You will work with Product and UX teams and own solutions from design and execution through deployment and support, using the best of available tools. You will be responsible for holding the code quality high, even as we optimize our development processes to better serve our customers.A day in the life• You are a quick learner who can adapt to new technologies seamlessly. • You can identify problems before they happen and implement solutions that detect and prevent outages. • You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. • You can translate high level UI requirements into modularized re-usable components. • Make use of the CDD methodology to build UI from scratch, making use of open-source tools / libraries as well as enterprise tools as required. About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent AND 3+ years of professional front end development experience- Experience developing with MVC/MVM frameworks (e.g. React.JS, AngularJS, Vue)- UX design skills, problem solving, and troubleshooting skills- Ability to rapidly prototype and adjust in response to customer feedback- Coding practices including peer code reviews, unit testing, and a preference for agile development ...

Ring is a leader in developing security products, such as Doorbells, Spotlights, Cameras and Access Control Products. Our Product Integrity team aims to develop reliable and robust products that delight our customers. Ring is looking for an experienced Hardware Safety and Reliability Engineer to ensure we deliver products that performs per product specifications through time. You will work closely with our cross-functional product development teams to develop and execute reliability and safety test plans. In this role, you will be responsible for the safety and reliability engineering of our products. You will be developing new safety and reliability specifications and build new and reliable technologies that meets the product specifications through the committed life expectancy. You will be the stakeholder for the long term integrity of the products on which you work. You should have a good understanding of risk assessment frameworks, common consumer product and electronic product failure mechanisms, expected use cases in the field, and solid scientific / engineering fundamental to influence design for reliability, quality and safety.Key job responsibilities• Be a technical leader able to utilize deep knowledge and experience to support junior engineers and design teams on safety and reliability issues and failures• Develop and manage Product Integrity Design for Reliability and Safety process• Define test specifications, methodology and test coverage to assure product cross-discipline safety and reliability • Translate product business requirements into safety and reliability qualification plans • Lead product risk assessments with cross-functional teams and collaborate with design teams to mitigate them • Direct reliability and safety testing at external and internal labs.• Establish reliability prediction of failure mechanisms on products under development and products in the field • Approve electrical, mechanical and energy source designs for all NPI programs across the organizationA day in the lifeYou will engage with experienced cross-functional teams and outside partners to drive key aspects of product definition, execution and tests. You must be responsive, flexible and able to succeed within an open collaborative peer environment. As a Sr. Safety and Reliability Engineer, you will be a positive influence to the cross-functional team in launching new disruptive products that are safe, high quality, durable and reliable.About the teamYou will be part of the team that will make Product Integrity the differentiator for Ring's success in the market place. You will be instrumental in ensuring that we design-in quality and reliability in our new product launches, driving our customers to give us the highest rating in customer delight.BASIC QUALIFICATIONS- Master's degree or foreign equivalent in Engineering, Material Science, Physics, or a related field and five years of experience in a related occupation.- Experienced communication skills in writing and presenting- Experience with process and plan development, hardware design, hardware reliability testing, hardware compliance and quality assessment- Experience in data analytics, statistical analysis- Able to generate and execute Design of Experiments and analyze results for recommendations to design team- Experience in data analytics, statistical analysis- Able to generate and execute Design of Experiments and analyze results for recommendations to design team ...

Please Note: This position requires in-role training at an operating site which will be 12+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.ABOUT AMAZONOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives - Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs - Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments) - Work a flexible schedule (weekends and/or overnight shifts)BASIC QUALIFICATIONS- 3+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Amazon World Wide Grocery Store Tech (WWGST) is seeking an experienced and proven PM III to lead strategic Information Governance Program initiatives that support WWGS data goals. This is a unique opportunity for someone inspired by the WWGST core values and is interested in Amazon’s high-growth grocery business to bring their whole self to the role. Key job responsibilitiesWe are seeking an experienced PM III who will leverage their experience and talent to lead Information Governance Program initiatives. This high impact role will be part of a team that will mature WWGS data management processes and standards. This role will also help to move a patchwork of 3p solutions to 1p. You will partner with Data Engineers, Business Intelligence Engineers, Analysts, Product Managers, and other Program Managers inside and outside of the team. You will use your organization skills, backbone, and high sense of ownership while collaborating with the rest of your team. You will have an opportunity to make a large impact on our data quality, data use, and data ownership. You will be a part of a Information Governance team well versed in best practice and will contribute to deliver the nascent Information Governance Program to Amazon WWGS. BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Do you enjoy solving complex problems with simple solutions? Would you like to help us innovate on behalf of Amazon’s Digital and Device customers?Device, Digital and Alexa Support (D2AS) technology organization is seeking an experienced software development engineer to join the engineering team. The D2AS vision is to create innovative support experiences for customers of Amazon’s devices and digital products, through intelligent self-service solutions and enabling our tech-support organization with tools and technology. The job will give you direct experience building software included on the Amazon Echo, Amazon Fire, and Amazon mobile apps, helping millions on customers around the world.You're an awesome fit if you demonstrate:- Industry-leading technical abilities showcasing a breadth and depth of technical knowledge.- The ability to build good working relationships within the team by communicating clearly both verbally and in writing.- Strong problem solving and trouble shooting skills with the ability to come up with creative solutions to seemingly impossible engineering problems.- A passion to work with smart home devices.Key job responsibilities - Solve difficult engineering problems with elegant and practical code.- Help define engineering best practices and providing technical mentorship to other members of the engineering team.- Be a champion for the customer and ensuring their needs always come first.- Design and build software for mobile, front end clients and server systems.We use agile development strategies and want software engineering leaders who can thrive in a fast paced, high-energy work environment.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamWe at D2AS strive to make digital experiences effortless for customers. Our goal is to anticipate, evaluate, prevent, and eliminate any effort required from customers. We achieve this by setting the strategy for digital support and accelerating the delivery of seamless support experiences across Amazon's digital products.Our team combines strategic thinking, technology expertise, and customer experience best practices. This ensures customers can easily get the most value from Amazon's digital offerings. We focus on providing the right support at the right time, tailored to each customer's needs. By eliminating friction and making support effortless, we enhance the overall customer experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Challenge: Whole Foods Market Engineering Services, WFMES, is looking for engineers who are passionate and innovative Software Development Engineers that have a heart for Nourishing People and the Planet to join our Engineering Services team. This team is tackling some of our most complex and challenging projects and will deliver innovative technical solutions to advance the retail grocery industry.The Team: We can't wait to show customers what's possible when Amazon and Whole Foods Market innovate together. This is just the beginning and we need exceptional people across all technology disciplines to build and unearth the full potential of this opportunity.The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As a WFMES Software Development Engineer, you will help tackle a diverse landscape of technical challenges. We are an early-stage initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with Amazon, technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Python, Kotlin, React, and AWS services. You will tackle challenging, novel situations every day and will have the opportunity to redefine an industry while working with different teams across Amazon and Whole Foods Market. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people. Most importantly you’ll be contributing to our Higher Purpose of Nourishing People and the Planet!Key job responsibilitiesYou are passionate about defining and creating brand new products and services that will radically improve customer experiences in key strategic areasYou are able to translate business objectives into technical solutions understanding how it will impact and align with overall strategyYou love to explore unknown territory and invent simple, beautiful solutions to complex business and usability problems, sometimes with no clear precedent in today’s worldYou are highly collaborative, with a proven record of working closely with your team to influence outcomes and propose well-informed new directionsYou have great interpersonal communication skills. You’re good at finding new and better ways of communicating and sharing your work, and are always fine-tuning your work for impact and transparencyBASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are AuthX, Authentication eXperience. We own Amazon's account creation and sign-in experiences. Every aspect of Amazon depends on our systems to know who the customer is; In order to shop, stream, or consume any of Amazon’s offerings the customer comes through us first. Whether you're watching The Expanse, shopping for groceries, or chatting with Alexa, you've crossed paths with our systems. A smooth transition is critical for authentication. If there’s friction in the process, we risk losing that customer. If it’s delightful and intuitive, we gift those new customers with an exceptional impression of Amazon. How can you help innovate on the experience of authenticating?We value engineers from diverse backgrounds. We seek a myriad of backgrounds and experiences to drive innovation in one of the most high-profile customer experiences within Amazon. Whether you focus on front-end, back-end, or full-stack development AuthX offers projects that leverage your strengths and offers opportunities for those wanting to learn something new. AuthX has an assortment of opportunities to focus on and learn from, whether that’s around building resilient systems, redefining customer experiences, or charting out an optimal architecture.We collaborate across disciplines. You will have the opportunity to work closely with product managers, UX designers and researchers, and business intelligence engineers to innovate, measure, analyze and refine the experiences we deliver to millions of customers across the planet on a daily basis. Our roles are all well defined, but we encourage our engineers to cross boundaries and learn from each other.Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Key job responsibilities- Designing and developing enterprise scale distributed systems- Embracing operational excellence and win customer trust.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence- Bachelor's degree in computer science or equivalent ...