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At Amazon, we're working to be the most customer-centric company on earth. We are seeking a Senior Category Manager to lead the delivery of complex, multi-disciplinary, multi-million-dollar Ops construction projects.The role will work alongside a team of Construction category managers and will partner closely with Pre-Construction, Design and Construction, World Wide Real-Estate, and World Wide Design to develop and execute category sourcing strategies, deliver savings/value and improve productivity across the category. This role will be part of an exciting, fast moving and growing team. The right candidate for this role will be a self-starter with dedication to seeing projects through to the end. You must be able to work independently in a collaborative, creative, ever-changing and ambiguous environment. You will have an eye for detail and determination to standardize processes and turn-over high-quality work. This position involves direct contact with both internal and external stakeholders, and the candidate must have an ability to communicate effectively with business partners at every level, including upper management to inform decision making.Key job responsibilities- Lead individual GC construction category projects, partnering with the team, owning the delivery of complex, multi-disciplinary, multi-million-dollar sites.- Identify, develop and deliver long term sourcing strategies, lead key initiatives with cross-functional teams; drive the decision-making process of the category roadmap with senior leadership.- Build relationships and alignment with internal and external stakeholders to effectively plan and deliver site launches to meet site construction programs, particularly for Prime week and Peak season.- Own the individual targets and goals identified across the NA GC construction category scope as well as identifying and delivering incremental process and system improvements- Drive Supplier sourcing, award, contracting and ongoing support until project delivery, while maintaining commercial relationships with suppliers, with a principal objective of achieving optimal cost and performance; - Lead supplier performance management; including improving sustainability & social responsibility; - Help develop Key Performance Indicators and set goals for the team- Audit the progress of the team to ensure we are meeting customer expectations- Act as a market intelligence provider regarding categories; anticipate strategic opportunities and keep key stakeholders informed- Candidate must be able to travel, up to 10%A day in the life- You will deliver market leading low-cost, innovative and sustainable construction equipment/services to help our Operations teams succeed and delight Amazon.com customers with speed, selection and convenience- You will collaborate to seek inputs and manage outputs from our external suppliers as well as internal partners across Design & Construction, Operations Engineering, Workplace Health & Safety and Finance - You may have to adapt and sometimes take different roles from strategy development to project management to rapidly meet customer needs- You will focus on deep diving categories to unlock value and help deploy emerging technologies at scale for OperationsBASIC QUALIFICATIONS- Bachelor's degree- Experience defining and executing program requirements- Experience implementing repeatable processes and driving automation or standardization- 5+ years of relevant strategic sourcing and category management in indirect categories such as professional services, support or maintenance spend, supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) ...

Amazon Web Services is seeking an Electrical Engineer to become part of a global engineering team, responsible for the design and continuous innovation of our rapidly expanding data center foot print. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Engineers at Amazon work to design resilient, cost effective electrical distribution systems. As engineers at Amazon we are responsible for achieving a world class uptime for our customers. We justify and communicate the technical decisions we make to Sr. Management and work hard to drive continuous advancements and improvements with our designs. As an engineer at Amazon you have the ability to drive change and define/design the systems our customers rely on. We are looking for engineers with hands on electrical design experience. If you can design an electrical system, have an understanding of the critical equipment needs for a data center, and understand the constructability of varying designs you may be a good fit. As we grow we are structuring our team to own more of our engineering in house. Engineers will be responsible for taking designs from concept to the permit and construction document set. You must be capable of defining critical equipment specifications and approving equipment submittals. Engineers will directly support construction and be a part of the process from site selection review through commissioning and ultimately turnover. You will be relied on as a subject matter expert in the electrical engineering field. At Amazon we highly support continued learning opportunities and focus on continued employee development.At Amazon team work is absolutely necessary for us to accomplish our goals. You must be able to work within a team and depend on others to accomplish the required work. As an electrical engineer at Amazon you will be working with other internal groups as well as external groups including utilities, manufacturers, vendors, and contractors.Amazon has a global presence. As this position is based out of Seattle, travel to our other offices will be required occasionally. Travel should be up to 20% of your time, majority throughout the US-based data centers and in-person collaboration efforts not in your assigned office location. International support will be part of the job, and some international travel will be necessary. Support could consist of working on international teams and could require developing schematic and design document packages. An understanding of international electrical design requirements is helpful but not necessary.Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Key job responsibilitiesResponsibilities of the Sr. Electrical Engineer, will be:- Data center electrical designs and collaboration with other disciplines to create a construction document set.- Creation of designs which meet or exceed our quality requirements and fall within our budgetary requirements.- Work with local agencies having jurisdiction to ensure compliance with federal, state and municipal requirements and building codes.- Review and approval of equipment submittals.- Define project scope and provide technical support for information requests prior to, and during construction phases.- Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.- Ability to work on concurrent projects in multiple geographical regions.- Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and startup as needed.- Having fun and offering creative, out of the box solutions.About the teamo Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.o Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.o Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.o Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.o Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor’s degree in an electrical engineering, or 12+ years of relevant electrical experience.- 7+ years of experience with industrial or commercial electrical design.- 9+ years of experience developing design documentation (plans, specifications, etc.) for construction and/or permitting. ...

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

The Shipping & Delivery Support (SDS) Tech team within the Amazon Customer Service org is looking for a motivated individual with strong analytical skills and practical experience to develop the next generation of transporter support software systems. This team builds solutions leveraging machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide transporters delivering packages to customers on behalf of Amazon, with best-in-class support when they need it.As a Software Development Engineer (SDE), you will help tackle a diverse landscape of technical problems. You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle problems, novel situations every day, and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Key job responsibilities- Deliver working features spanning the full software lifecycle including working backwards from customers, software design, implementation, testing and deployment, operations, and documentation- Mentor engineers on your team to help grow their potential- Make priority tradeoffs between new feature development and operational work- Engage with customers, stakeholders, and peers to understand the business and customer value of your team's software in order to ensure you deliver the right solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamAs Earth’s most Customer Centric Company, Amazon’s Customer Service (CS) organization builds solutions that provide our customers with the best experience for fast resolutions when faced with an order issue. The Shipping and Delivery Support (SDS) Tech team provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Entering the business to business (B2B) market is one of Amazon’s most exciting growth opportunities and since launching in 2015, Amazon Business (AB) already has more than 6 million customers WW. We are growing fast, and require talented finance professionals to help us scale. Amazon Business is hiring a Finance Manager to support the WW Small Business team. You will partner with key business leaders to identify opportunities to drive growth, provide timely analysis, insightful guidance, and financial leadership. This role will lead the finance activities, create scalable reporting mechanism and analysis including creating new frameworks required to grow Small Business spend. AB Finance offers a rich learning experience and an opportunity to develop professionally. We are a young business, and you will be challenged to weigh in on decisions that have long-term strategic impact, and to produce insightful analytics that help us accelerate growth. You will work closely with business partners and get exposure to senior leaders, and become a subject matter expert. We are looking for individuals who can engage business partners to drive results and who welcome the challenge of building structure and supporting high growth.Key job responsibilities- Serve as the Finance Business Partner to the Small Business customer segment. Partner with key stakeholders across the US, EU and JP.- Solve complex business challenges by delivering accurate and timely financial models, business insights, and recommendations that deliver results, drive improvements, and influence leaders- Own the top-line forecast model and lead quarterly forecasting process across WW Small Business Finance- Influence business decisions with effective verbal and written communication, data driven analysis and modeling, and presentation of options and alternatives- Perform financial reporting, ad-hoc data analysis, and financial modeling using a broad range of tools including Excel, SQL, and CognosBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BS or BA in Finance, Accounting, Business, Economics, or a highly analytical field (e.g. Engineering, Math, Computer Science) and 5+ years of tax, finance or a related analytical field experience OR Master's degree and 3+ years of finance experience ...

Work hard, have fun, and make history at AWS! Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe.Kumo (pronounced ‘Koo-mo’, the Japanese word for "cloud") is the global product and engineering organization for AWS Support, a multi-billion $ business. Kumo’s products, used by AWS customers and the internal Amazonian teams that help them, are vital to ensuring exceptional customer experiences on AWS. Kumo has a broad portfolio of customer-facing and internal services. Our public-facing properties include AWS Trusted Advisor, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more. Our internal AWS Support teams rely on Kumo services to interact with AWS customers, diagnose and resolve customer issues, and safely share information across AWS teams. These services must work seamlessly, and be available when AWS services are not. Any changes to these tools has a force multiplicative effect on how customers experience AWS and the efficiencies of the internal workforce.The Kumo organization is globally distributed, with larger teams located in Seattle - Washington, Cape Town - South Africa, Vancouver - Canada, San Jose - Costa Rica, and Iasi - Romania.We are looking for engineers to join us in building applications that AWS customers use to reach AWS Support Engineers. Your work will be the face of AWS support to our customers; you will work to expand the communication channels we support so that our customers can reach out with convenience, within the context of their work. You will utilize cloud-native technologies developed right alongside you: AWS Lambda, DynamoDB, API Gateway, etc. You will innovate on the user experience by working closely with our customers and partners.Our team applies modern development practices and utilizes native AWS tools to do them. We operate in a multi-region redundant environment to ensure reliability; we continuously deploy to all regions through an automated pipeline; we use CloudWatch and other tools to help us monitor and diagnose. We loosely follow an agile methodology, and most of all, we focus on getting things done and delivering value to customers.We combine the culture of a startup, the innovation and creativity of a R&D Lab, the resources, support, and work-life balance of a mature organization, and technical challenges at the scale of AWS. Come join us!Key job responsibilitiesIn this role you will:· Write high-quality, efficient, testable code in Java and other object-oriented languages.· Build highly available, secure, distributed systems in microservices, container, and distributed cluster-compute architectures.· Collaborate with some of the best engineers in the industry to work on some of the most complex challenges in large-scale computing.· Own and operate the systems that you build based on real-time customer data and demanding service-level agreements.· Contribute to planning, design, implementation, testing, operations, and process improvement as a member of a Scrum team.· Play an instrumental role in defining the system architecture, own and implement specific components, and help shape the overall user experience.You must insist on the highest standards for quality, maintainability, security, and performance as you will ensure that engineering best practices are followed and that software is designed to be highly available, dynamically scalable, and resilient to continuity threats. You are a person with a commitment to team work and who enjoys working on cutting edge technology, is customer obsessed, and thrives on the challenge of building something new that will eventually operate at world-wide scale.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Operations & Robotics team. We design, deploy and support IT infrastructure, devices and Services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.Ops Tech Infrastructure Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable IT infrastructure and world class IT support, with the direct objective to scale our support efficiently, improve service delivery speed, and drive new innovations for customers. OTIP establishes, practices, and enforces Ops Tech Infrastructure’s product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.We are seeking a seasoned technical product manager to own the technical roadmap of Network Infrastructure products and services. In this role, you will partner with strong technical leaders to drive the long-term vision through development of vision documents, definition of business requirements, launch and post-launch measurement. You will also serve as a key player with partner teams across the company, working to align interests and implement scalable solutions. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment.The right candidate will possess a strong product management background in network infrastructure, will have demonstrated experience owning medium to large projects. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Senior PM-T, you will oversee the lifecycle of a suite of products with World Wide scope, make trade-offs, and balance the business needs versus technical constraints. In this roles, you will need an ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner. We seek a leader with maturity, high judgment, negotiation skills, and the ability to influence at all levels of the organization.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Would you like to help one of AWS's largest customers - Amazon - to architect and build its next generation of services securely in the cloud? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve business problems, Security compliance engineering tech is the place for you. The Third Party Security Engineering tech group is responsible for building tools to discover, evaluate and remediate third party vendors with which Amazon interacts with. We're connected to all parts of Amazon's business and it's massive, worldwide service-oriented architecture. We enable the Amazon business to build, architect and operate their enterprise scale systems securely on AWS. We are looking for a front end Engineer who is excited about leading the technical vision and architecture for Third Party Security solutions. You will innovate in areas such as enterprise scale resource management in the cloud, real time cloud intelligence, and build systems that make it easy for global teams to define build requirements, regardless of where their service or dependencies are hosted. You will partner with the leadership team to drive key engineering and business decisions that will influence and impact Amazon's software stack on AWS. You will also have the unique opportunity to provide inputs to the next generation of AWS services by representing one of its largest enterprise customers, Amazon. The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. They must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. They need to really enjoy working closely with their peers in a group of very talented engineers. Key job responsibilitiesThe position is a front end engineering role and the responsibilities will focus on all aspects of software development with focus on front-end development. The candidate should be proficient in independent end-to-end problem-solving within these areas. * Help define front end architectures, own and implement specific components, and help shape the overall user experience * Contributing to defining best practices for front end development * Collaborate closely with UX Designers, Product Managers, and generalist Software Development Engineers on the same team to help deliver the product. * Contribute to planning, design, implementation, testing, operations, and process improvement as a member of an autonomous team. * Take responsibility for technical problem-solving, creatively meeting product goals, and developing best practices. * Design and develop React based web applications and leverage component libraries such as MUI * Write high-quality, efficient, testable code in React JS * Mentor and support the growth of other developers. About the teamAbout Third Party Security Engineering TeamThe Third Party Security (TPS) program within Stores Security has long been instrumental in ensuring that third parties handling Amazon's data meet the required security bar. The Third Party Security Engineering Team (TPS-E) serves as the technology partner for the TPS program, creating scalable, user-friendly, and secure solutions to deliver on the TPS program's objectives to (1) increase coverage to 100% of 3P use cases, (2) reduce risk to Amazon when doing business with third parties, and (3) create an efficient, user-friendly experience for customers.Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training and Career growthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

You will be part of a team that is developing best in class grocery stores for Amazon Fresh and Whole Foods Market, shaping the future of retail spaces! This role provides strategic leadership and oversight to the Construction Project Management family supporting innovation and expansive growth.In this pivotal role, you will:• Drive large-scale, high-impact projects including new store builds, remodels, and special initiatives across multiple regions (600+ locations) • Leverage your deep industry expertise to optimize project estimations, pioneering value engineering solutions that significantly reduce construction costs while maintaining our commitment to quality• Cultivate and manage relationships with top-tier contractors• Navigate complex lease agreements and work letters with finesse, maximizing tenant improvement allowances and landlord credits • Lead cross-functional teams to deliver projects on time and within budget with an owner’s mindset, setting new benchmarks for efficiency and quality in the grocery construction sector • Implement cutting-edge project management methodologies to enhance communication, streamline processes, and ensure regulatory complianceKey job responsibilities• Responsible for leading and managing a team of construction managers and OFI coordinators and their career development, fostering a collaborative team environment.• Deliver best in class project quality, scheduling and cost management. Approves cost projections and critical path schedules developed by the project management team, reviews and approves all bids prior to contract award. • Ultimately accountable for all work delivered by the team. Responsible for overall project coordination including FF&E, Construction and Commissioning. • Create, manage, and assign overall staffing and assignment of projects across the team, ensuring project deliverables are on time and under budget • Effectively manage and report on project schedules, capital expenditure budgets and operational expenses, ensuring timely follow through and accuracy. • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors, ensuring a high level of service and accountability. • Responsible for oversight of General Contractor (GC) pool, as well as seeking out and qualifying new GC’s • Participate in the design development process to ensure documents meet constructability and cost requirements, influencing cross-functional collaboration to improve speed to market and simplify means and methods. • Oversee change order negotiations, contract compliance and RFI accountability. • Serve as the liaison to developer/landlord reps to coordinate building envelope delivery and ensure sites requirements are met per lease agreements.• Monitors key dates to ensure contract terms and lease requirements are successfully upheld, and critical path milestones maintained. • Conduct site due diligence as required for acquisitions, expansions, and remodels. • Drive and oversee the creation and continual improvement of Construction SOP’s, Master Service Agreements, Bidding procedures, GC qualifications, and other legal and process documentation. • Manage and adhere to AIA and AFS contract documentation process.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk.BASIC QUALIFICATIONS• Responsible for leading and managing a team of construction managers and OFI coordinators and their career development, fostering a collaborative team environment.• Deliver best in class project quality, scheduling and cost management. Approves cost projections and critical path schedules developed by the project management team, reviews and approves all bids prior to contract award. • Ultimately accountable for all work delivered by the team. Responsible for overall project coordination including FF&E, Construction and Commissioning. • Create, manage, and assign overall staffing and assignment of projects across the team, ensuring project deliverables are on time and under budget • Effectively manage and report on project schedules, capital expenditure budgets and operational expenses, ensuring timely follow through and accuracy. • Manage projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors, ensuring a high level of service and accountability. • Responsible for oversight of General Contractor (GC) pool, as well as seeking out and qualifying new GC’s • Participate in the design development process to ensure documents meet constructability and cost requirements, influencing cross-functional collaboration to improve speed to market and simplify means and methods. • Oversee change order negotiations, contract compliance and RFI accountability. • Serve as the liaison to developer/landlord reps to coordinate building envelope delivery and ensure sites requirements are met per lease agreements.• Monitors key dates to ensure contract terms and lease requirements are successfully upheld, and critical path milestones maintained. • Conduct site due diligence as required for acquisitions, expansions, and remodels. • Drive and oversee the creation and continual improvement of Construction SOP’s, Master Service Agreements, Bidding procedures, GC qualifications, and other legal and process documentation. • Manage and adhere to AIA and AFS contract documentation process.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk. ...

Do you want build one of the most impactful solution in Amazon to decide how to deliver packages optimally to millions of customers using tens of thousands of different ways to go from source warehouse to customer? Do you want to be part of Amazon's journey to become global transportation leader? Do you want to work on latest technologies to solve most complex problems with simpler solution? Please join Amazon Transportation Optimization Systems.Amazon's Transportation Optimization systems decides optimal path from warehouses to end customers, and supports other use cases related to transportation. It processes millions of requests per second to determine guaranteed delivery dates and optimal transportation paths to deliver millions of packages to customers worldwide faster and cheaper. Our mission critical systems make optimal decisions impacting billions of dollars a year and set new standards for online shopping experience.With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.We are looking for experienced Software Engineers to be a key contributor to our success and drive the strategic development of the Transportation Optimization services.Key job responsibilitiesIn this job, you will…Work in a team of experienced engineers and teams to develop efficient architecture and algorithm to fine fastest and cheapest ways to deliver packages for customer orders using milliseconds level runtime latency.Lead upgradation of system architecture to adapt to the future needs and maximize the gain by using latest technologies.Work to expand and optimize our world-class supply chain systems to support a variety of emerging business initiatives.This is perfect opportunity for motivated and talented software engineers who want to apply and grow their technical depth and breadth while defining and driving key aspects of the customer experience on Amazon.com.Our diversity, measured by diversity of thought and influenced by gender and culture, is paramount to our ability to meet the evolving needs of our customers.Design, refactor, re-architect, deprecate and implemented large-scale services for ultra-high transactional volumes.Heavily involvement through all phases of software development using concepts that may include Service Oriented Architecture, caching, balancing, non-relational databases, micro services, sharding, n-tiered , non-relational databases etc.Use object-oriented concepts to program large multi-tier systems. Apply useful design patterns.Write and review code while insisting on best practices in improving team coding culture subjects related to quality and security.A day in the lifeYou will be working in a fast-paced environment, on a team of smart software engineers, to design and build the right technical solutions to meet the needs of the business with high operational standards. You will have direct ownership over the design of new components aimed at improving the platform's extensibility, scalability, availability, and latency. We care about both delighting customers and high quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of highly-scalable, global software solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you looking to join an Amazon team focused on continued rocket ship growth, while re-inventing the way ecommerce businesses manage their fulfilment path from end-to-end!?Veeqo (veeqo.com) — a startup which was acquired by Amazon in 2021 — is Amazon’s recommended shipping solution for Sellers. Within only one-year post-acquisition, Veeqo carried an S-Team goal and publicly launched at Accelerate 2022 and now has the green light for sales expansion, welcoming bar raising talent.Our vision is to become the back-office hub for eCommerce Sellers, for both their on-Amazon and off-Amazon business. We help sellers manage fulfillment operations across all their online stores, and ship orders to customers at the lowest cost and in the fastest possible time.This is an Outbound Sales role, selling Veeqo's Inventory and Shipping solution through highlighting our customer centric feature adoptions to predominantly Amazon MFN (Merchant fulfilled network) Sellers. We are looking for an Account Executive or Business Development Manager with Outbound sales experience, who can meet and exceed high activity targets and enjoys the fast pace of sales. The Account Executive will need to excel in the following Leadership Principles; Deliver Results, Customer Obsession, Insist on Highest Standards, Learn and Be Curios and Bias for Action.Key job responsibilitiesThe Account Executive primary responsibility is to proactively reach out to current Amazon MFN Sellers and potential Veeqo customers, generating new business opportunities for Veeqo. This role will be engaging with prospects over the phone, email, or other communication channels to introduce our products or services, build relationships, and drive program adoption.Key Responsibilities:Prospecting and Engagement:• Hunt for appropriate contacts at all levels (Management to C-Suite)• Initiate outbound calls to Sellers and engage in meaningful conversations• Introduce products, highlight benefits, and address questions or concerns• Encourage account sign-up and channel connection• Build rapport through effective communication and active listening• Understand Seller needs, challenges, and goals to position Veeqo as a valuable solutionProduct Knowledge:• Develop deep technical understanding of Veeqo products, including benefits and competitive advantages• Articulate product information clearly and persuasively to prospective clients and Amazon SellersSales Process:• Deliver compelling sales demonstrations via video communication• Address objections professionally and persuasively• Guide sellers through the decision-making process to active seller status• Track and report sales activities, outcomes, and pipeline progress using Salesforce• Provide regular updates on sales performance, Voice of the Seller, and key learnings to the sales managerCustomer Relationship Management:• Maintain relationships with existing customers• Ensure customer satisfaction and identify up-selling opportunities through Power Feature adoption• Nurture long-term relationships to drive lifetime value and referralsContinuous Learning:• Stay current with industry trends, product knowledge, and sales techniques• Participate in training programs and sales meetings• Engage in self-development activities to enhance sales skills and effectivenessRequired Skills:• Strong written and verbal communication• Excellent interpersonal skills• Persuasion and negotiation expertise• Self-motivation and target-driven mindset• Ability to work independently and as part of a team• Proficiency with CRM software and sales tools• Resilience in handling and overcoming objections • Results-oriented approach• Adaptability and willingness to learn in fast paced sales environmentA day in the lifeOwn and manage an outbound pipeline book of business driving Veeqo program adoption towards outbound sales quotas. Engage current Amazon Sellers and potential Veeqo clients proactively via phone, email and online product demonstrations. Update CRM with client contacts, call notes, next steps, etc. while support current eCommerce Seller book of business. About the teamWith teams across Bellevue WA, Austin TX, Toronto CAN, and UK our Veeqo Sales Teams engage eCommerce clients within US and UK, sharing product knowledge and best practices to meet our common objective of Veeqo adoption. We work closely with cross-functional supporting teams such as Product and Marketing to support our current growth. BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience ...

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a pioneering Engineer on the MADS Reporting User Experience team, you will build innovative new experiences that help advertisers get the most of their campaign. The systems you will build will scale at high-volume, interface with external systems, have the artificial intelligence to make independent decisions in real-time, and interact with our customers through rich experiences. If you enjoy working with high performing teams, being part of a rapidly growing business, and inventing creative solutions to complex problems, this may be the role for you.Key job responsibilitiesThe Measurement, AdTech and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our software leaders, innovate, and contribute to new ads products that our global customers use daily. You will also have the opportunity to expand your technical skills into emerging technologies, and find ways to lead the design of architectures and software technology that are exemplary in terms of robustness, stability, and scalability.What do we expect you to do? You will be driving the development of front-end applications that deliver a best-in-class user experience. You will partner with product and design to build highly responsive, intuitive, and sleek experiences that will delight customers and set a high bar for all web applications. You know about the nuances, pitfalls, strengths, and associated best practices of the various web application paradigms (single-page apps, MVC apps, static site generators, etc.). You believe in agile development and quick prototypes, and you strive to see your work in action. You are committed to building scalable, maintainable architectures, and to writing clean, readable code.A day in the lifeGreat candidates for this role enjoy being challenged with discovering solutions to complex problems, diving deep, and thinking big to deliver amazing results for our customers. They enjoy defining architectural strategy, working collaboratively, and take pride in solving customer problems. Most important, they will work shoulder-to-shoulder with other senior engineers, product leaders, and software development managers to deliver truly innovative software.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Amazon is looking for a motivated individual with strong analytical skills and practical experience to develop the next generation of transporter support software systems. The Shipping & Delivery Support (SDS) Tech team builds solutions leveraging machine learning (ML), large-language models (LLMs), and generative artificial intelligence (genAI) to provide transporters, delivering packages to customers on behalf of Amazon, with best-in-class support when they need it. Everyone on the team needs to be entrepreneurial, wear many hats, and work in a highly collaborative environment. As a Software Development Engineer (SDE), you will help tackle a diverse landscape of technical problems. You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle problems, novel situations every day, and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun, and make a positive impact on many people.Key job responsibilities- Deliver working features spanning the full software lifecycle including working backwards from customers, software design, implementation, testing and deployment, operations, and documentation- Mentor engineers on your team to help grow their potential- Make priority tradeoffs between new feature development and operational work- Engage with customers, stakeholders, and peers to understand the business and customer value of your team's software in order to ensure you deliver the right solutions.A day in the lifeInclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamAs Earth’s most Customer Centric Company, Amazon’s Customer Service (CS) organization builds solutions that provide our customers with the best experience for fast resolutions when faced with an order issue. The Shipping and Delivery Support (SDS) Tech team provides value by combining expertise in Amazon Transportation Services with the scale and support infrastructure of Amazon Customer Service to ensure successful deliveries, gather intelligence to prevent future delivery problems, and automate resolution without requiring human intervention.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Global Edge Compute (Amazon Robotics) is looking for a Technical Programmer Writer who is eager to make complex product and engineering designs easy to use and meaningful for developers. This position will report to the Senior Manager for the Global Edge Compute team and have complete ownership of all technical documentation. This position provides significant scope and is an excellent stepping stone for someone looking to move to the next level in their career.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - over a million devices across thousands of locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We’re looking for an experienced Technical Writer eager to make complex product and engineering designs easy to use and meaningful for developers. We’ll need you to hit the ground running, interacting daily with engineering, operations and robotics team to help guide their onboarding to Unified Workcell Compute, along with ongoing development. If you are able to work independently, communicate clearly, partner with cross-functional teams, and steer a project through to publication that will be used by thousands of developers, come grow your career with us.Key job responsibilitiesAs the first Technical Programmer Writer on the team, you will be responsible for creating best-in-class documentation used by developers all over the world. You will craft guidance for component creation and porting, APIs, SDKs, and code samples. You’ll create reference implementations, describe best practices for integrating with existing environments, document how to onboard to Unified Workcell Compute, and more. About the teamWe own the infrastructure automation that manages Amazon Fulfillment's compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of everyone on our team and are invested in helping each other attain our career goals.BASIC QUALIFICATIONS* Degree in English, Technical Writing, Computer Science, or a related field* 3+ years as a technical writer in a relevant field* Experience designing and authoring developer documentation* Strong written and verbal communication skills ...

We are looking for an innovative Mechanical Engineer to join the Store Development Team who is obsessed with creating world-class shopping experiences for our customers. The ideal candidate will have a strong knowledge of code requirements and their application in a retail environment. This position will be responsible for the creation and implementation of technical standards along with managing the building systems engineering of developing prototypes and individual, on-going construction projects for the mechanical discipline.This position will be part of an exciting, fast-moving business unit, where everyone on the team needs to be entrepreneurial, wear many hats and work effectively in a highly collaborative environment. You will work closely with architecture and engineering consultants as well as an in-house store design, construction and procurement teams. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must take ownership of your work, display a great deal of initiative, possess common sense, sound judgment, and a sense of humor.Key job responsibilitiesDefine, document, communicate and own mechanical and plumbing engineering design standards.Maintain basis of design (BOD) for mechanical and plumbing disciplines.Own prototype equipment specifications and approval for non-prototype equipment.Develop and execute technical goals related to mechanical and plumbing cost reduction, continuous improvement, and sustainability.Develop, cultivate, and manage relationships with third-party engineering consultants. Track and manage quality and cost of consultant work product.Work cross functionally with other Amazon physical retail business groups to share and develop best practices and lessons learned.Maintain commissioning standards and relationship with MEP/R system commissioning vendors.Manage projects and effectively influence and communicate with internal and external business partners, contractors and vendors.Review CDs and bulletins for scope, accuracy, completeness, and cost targets for new stores and renovations.Conduct periodic site inspections and facility audits to review quality and operation of installed systems.BASIC QUALIFICATIONS- Bachelor Degree in Mechanical Engineering or Architectural Engineering- 7+ years of experience in the field of engineering in commercial/retail buildings- Knowledge of Building, Mechanical, Electrical, Plumbing and Refrigeration Codes- Ability to manage high level meetings and discussions with technical and non-technical participants- Strong project management experience- Excellent written and oral communication skills- Ability to meet tight deadlines and prioritize workloads- Strong organizational skills ...

Amazon Worldwide Operations is looking for a Program Manager to support field Reliability, Maintenance and Engineering (RME) and Global Reliability Team (GRT) colleagues by overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites.This person will own strategic, tactical, cross-functional, and technology projects and programs within Amazon Transportation Services (ATS). This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.Key job responsibilitiesThis person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network, guaranteeing compliance, safety, and minimal downtime. • Work with Original Equipment Manufacturers (OEMs), Subject Matter Experts (SMEs), for significant cost drivers and mitigation • Support field RME and GRT colleagues, overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites. • Provide tools for local teams to manage the performance of soft and hard services• Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs. • Act as escalation point for safety, quality of service, and downtime incidents & • Collaborate with key stakeholders, including Field RME, Procurement, and Finance.• Dive Deep into service and asset performance data to identify opportunities for improvement.• Support the rollout of initiatives to improve services, e.g. process changes, technology deployments, sustainability initiatives.• Develop and lead pilots to improve services ahead of regional rollouts.• Collaborate with launching sites to ensure facility services are secured in a timely manner.• Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels, including senior leadership.• Developing and managing relationships with internal and external stakeholders.• Participate in regular meetings with stakeholders, sites and OEMs to seek feedback and provide updates to RME LeadershipData analysis including high proficiency in ExcelAbility to travel up to 50%A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Analytics role supports our services that focus on Analytic technologies, including Kinesis, OpenSearch, Redshift, QuickSight, Neptune and Managed Streaming for Kafka. These technologies allow our customers to analyze data from a wide variety of applications such as digital marketing, intelligent heuristics, fraud detection, ad tech, games, and IoT. Having the ability to process and analyze data in real-time is essential in the modern world.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with troubleshooting database concepts, database administration (RDBMS, NoSQL, DocumentDB) and data warehousing (high availability, DR, backup, performance tuning, distributed systems).- Experience troubleshooting Business Intelligence (BI) issues, and with Extract, Transform, and Load (ETL) (ETL data load ingestion, Transformation, Migration techniques, BI tools and specific features, Performance and latency). Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Are you looking for an opportunity to develop technology that will redefine the customer experience for one of the fastest growing and strategic organizations within Global Engineering Services (GES)? Are you interested in joining a global team that is innovating with CX to make Amazon's building network grow? This is your chance to get in on the ground floor with the Global Engineering Insights & Software Tools (GEIST) tech team that is shifting the paradigm for engineering services with disruptive experiences! The GEIST organization supports a vast portfolio of buildings within the Amazon network and the build out standards and designs. We are seeking a dynamic Software Development Manager with spirit to help lead a team of software engineers to the next level. In this role, you will focus on product roadmap execution and opportunities to help identify best-in-class solutions to automate and standardize how our engineers operate when launching new buildings for Amazon. This role helps to support both technical and non-technical teams, allowing for holistic exposure to the Amazon business.The ideal candidate will demonstrate a passion for working on behalf of teams and customers, have a track record of on-time delivery of large-scale projects, and have the ability to operate independently and autonomously. They will have the opportunity to build, scale, and shape the direction of this business. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that will be built and deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program.Key job responsibilitiesBasic qualifications• 5+ years of non-internship professional software development experience• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience• Experience programming with at least one software programming language• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations• Bachelor’s or Master’s degree in computer science or related technical field.Preferred qualifications• Experience in software development using Type script, ReactJS and Java.• Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems• Experience in operating, troubleshooting and mitigating failures in highly-available services.• Experience in using data stores such as MySQL, Postgres, Dynamo DB.• Experience in building systems using AWS services such as S3, SNS, ECS, Route 53, Lambda, etc.• A deep understanding of the software development lifecycle, and a track record of shipping software on time• Experience with the SCRUM methodology for agile software development preferred• Experience designing software architectures for scalability, reliability and performance• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences• Proficient in AWS stack.Key job responsibilitiesKey job responsibilitiesBasic qualifications• 5+ years of non-internship professional software development experience• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience• Experience programming with at least one software programming language• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems• Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations• Bachelor’s or Master’s degree in computer science or related technical field.Preferred qualifications• Experience in software development using Type script, ReactJS and Java.• Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems• Experience in operating, troubleshooting and mitigating failures in highly-available services.• Experience in using data stores such as MySQL, Postgres, Dynamo DB.• Experience in building systems using AWS services such as S3, SNS, ECS, Route 53, Lambda, etc.• A deep understanding of the software development lifecycle, and a track record of shipping software on time• Experience with the SCRUM methodology for agile software development preferred• Experience designing software architectures for scalability, reliability and performance• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences• Proficient in AWS stack.A day in the lifeThis is a hands-on position in which you will own everything from end to end: requirements gathering, designs, design reviews, implementations, code reviews, incremental feature launches, operations, mentoring, and the driving of continuous improvement. A successful candidate will have a deep technical expertise, excellent leadership skills, an interest in developing software, and a motivation to achieve results in a fast-paced environment. You should be comfortable diving deep into technical architectures and requirements, be able to quickly identify solutions to challenges discovered during development, and ready to work with some of the latest cloud computing technology.About the teamAre you looking for an opportunity to develop technology that will redefine the customer experience for one of the fastest growing and strategic organizations within Global Engineering Services (GES)? Are you interested in joining a global team that is innovating with CX to make Amazon's building network grow? This is your chance to get in on the ground floor with the Global Engineering Insights & Software Tools (GEIST) tech team that is shifting the paradigm for engineering services with disruptive experiences! The GEIST organization supports a vast portfolio of buildings within the Amazon network and the build out standards and designs. We are seeking a dynamic Software Development Manager with spirit to help lead a team of software engineers to the next level. In this role, you will focus on product roadmap execution and opportunities to help identify best-in-class solutions to automate and standardize how our engineers operate when launching new buildings for Amazon. This role helps to support both technical and non-technical teams, allowing for holistic exposure to the Amazon business.The ideal candidate will demonstrate a passion for working on behalf of teams and customers, have a track record of on-time delivery of large-scale projects, and have the ability to operate independently and autonomously. They will have the opportunity to build, scale, and shape the direction of this business. This role requires deep technical expertise, excellent leadership skills, and strong business judgment. You will be responsible for services that will be built and deployed globally, delivering an exceptional customer experience, provide thought leadership in a fast-paced development environment, and partner with product management and senior leaders to ensure the success of this program.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor's degree or equivalent ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within Amazon.com which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world.Do you have the colocation data center and business background, negotiation skills, colocation sales or sales engineering experience, financial expertise, legal comprehension and technical understanding necessary to grow Amazon’s technology platform? The AWS Data Center Supply Solutions Team is looking for a talented Colocation Development Mgr based in Austin, Tx. In this role, you will have the opportunity to shape and execute supply solution strategies to expand our Data Center portfolio and related infrastructure. You will help develop where we go, negotiate the business contracts and deliver the infrastructure needed to provide best in market Data Center projects. The ideal candidate will possess a real estate development, business, financial, strategic and technical background that enables them to drive engagement and develop strategic alternatives from inception to conclusion. You should have a demonstrated ability to lead and direct multi-million-dollar real estate and infrastructure transactions from inception to construction-ready. You will need to be able to demonstrate the ability to think strategically about business, markets, and technical challenges with the skill to manage complex transactions and to build and convey compelling value strategy plans.Key job responsibilitiesKey Responsibilities include:Lead and direct colocation development transactions from beginning to end including complex site selection, financial analysis, contract negotiations, zoning and entitlements, and site development.Formulating and presenting long-term development strategies for specific markets to senior management.Execute on the strategic plan while interacting with internal stakeholders (e.g. product teams, energy, fiber, design, construction, legal, tax, etc.).Understanding the technical requirements of our design engineering teams and developing solutions that meet the design and business objectives.Involvement in the full construction process to deliver all aspects of a project to include building, data center specific power, and all other site utilities.Preparation and presentation of transaction summaries to the senior management team regarding progress, financial approvals and overall deal costs / benefits.Support multiple complex contract negotiations simultaneously.Serve as a key member of the Real Estate team in driving our ability to innovate and to produce results.Able to travel roughly 25% of the timeAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS7+ years of developing, negotiating and executing business agreements experience7+ years of professional or military experienceBachelor's degree5+ Years of experience developing strategies that influence leadership decisions at the organizational level ...

Do you want to be part of a team building a brand-new AWS service from the ground up? If yes, come join Amazon Location (https://aws.amazon.com/location/). With Amazon Location Service, customers can easily add capabilities such as maps, points of interest, geocoding, geofences, and tracking to applications. They retain control of their location data, so that they can combine proprietary data with data from the service without their private information ever leaving their AWS account. Amazon Location provides cost-effective location-based services using high-quality data from global, trusted providers Esri and HERE. With Amazon Location’s affordable data, tracking and geofencing capabilities, and built-in metrics for health monitoring, customers can bring sophisticated location-enabled applications to production quickly, without the high cost of custom development.Key job responsibilitiesWe are looking for a software engineer to drive feature development for Amazon Location Service. You will take the lead on end-to-end full stack design, development of our new serverless AWS service. You will deliver a best in class customer experience and operate the service to the highest standards.A day in the lifeStart your day, grab a coffee (or tea), say hi to your team, design and build features to create or enhance applications. Other elements in the day of a SDE include ensuring operational effectiveness of systems, providing oncall support, running and attending meetings including sprint ceremonies and reviewing designs and work products with your team and stakeholders.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our team is passionate about location, privacy, and building modern serverless applications. We believe that location is a concept that people need to bring to and embed within their applications. We want to provide an easy way for AWS customers to do this while not comprising on privacy. And we want to do all this while building things in a modern serverless way on the AWS cloud.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent, or 4+ years of non-internship professional software development experience- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...