Cloud Support Engineer II - Developer and Mobile Services (DMS)

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets. The DMS role supports AWS mobile technologies (Device Farm, Pinpoint) and serverless technologies (Lambda, API Gateway, Step functions). Mobile services and serverless architectures are some of the fastest growing areas of technology and we're excited to help developers innovate and deliver amazing experiences.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities. * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services. * You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies. * You will act as interviewer in hiring processes, and coach/mentor new team members. This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. AWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience in one or more modern programming languages such as Java, C++, Python, Javascript, .NET, PHP or Ruby, and knowledge of data structures, algorithms, operating systems.- Experience working with HTTP (HTTP Verbs, basic structure of an HTTP Request) and troubleshooting API calls. Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Business Intel Engineer, Operational Reporting and Analytics

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. This role is in Amazon's Worldwide Grocery Stores Tech Data and Analytics organization. We work with all aspects of the grocery business (e.g., Merchandising, Pricing, Promotion, Supply Chain, Finance, Marketing, Space Planning, etc.). We own and develop within an in-house platform to configure and build Analytics Solutions across multiple business domains.This role is both creative and data driven – we need someone who can review our current infrastructure, isolate improvement opportunities, help us think big about what to consider in terms of localization, scalability, commodity management, and long term automation. We are looking for someone who will scope and execute analyses to formulate conclusions and recommendations to be presented to senior leadership on business growth opportunities. You will also be responsible for producing insights that will help shape effective strategies to better meet our customers’ needs. You will work closely with internal teams, and partners across the grocery business line and other partner teams in these areas to provide decision support in this rapidly evolving space.This role requires an individual with deep knowledge of business intelligence solutions, and have the ability to work with technology, product development, and business teams. The successful candidate will have passion for data and analytics, be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and entrepreneurial environment, and driven by a desire to innovate Amazon’s approach to this spaceKey job responsibilities- Develop new and innovative analyses to inform product strategy and design. This analysis will determine approach and roadmap for key strategic initiatives.- Analyze relevant business information, and uncover trends and correlations to develop insights that can materially improve our product and strategy decisions.- Develop clear communications for recommended actions.- Establish new, scalable, efficient, automated processes for tracking and reporting on progress of initiatives.- proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes.- understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and AnalyticsAbout the teamWe enable sophisticated, fact-based decision making across Amazon Grocery by delivering constantly evolving technology and analytic capabilities. This team will solve challenging and novel problems every day and have the opportunity to redefine the grocery industry while collaborating with multiple teams across WFM and Fresh. You will be able to enjoy and contribute to the unique blend of Amazon and WFM Tech culture. You will be based out of Austin, TX, one of the best places to live and work.BASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

Customer Incident Response, Customer Incident Response Team

Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those experiences you’ll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.The Global Services Security team, a part of Amazon Web Services (AWS), leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customersSales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Key job responsibilities• Perform and oversee incident response operations• Become a deep technical resource that earns the trust of customer stakeholders before, during, and after a security event.• Independently contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.• Design, build, and deploy solutions to automate security operations and incident response on AWS.• Independently contribute to internal builder projects to develop new consulting engagement models and capabilities for customers.• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work that we deliver.• Innovate on behalf of customers by translating your thoughts into action-yielding results.• Mentor and invest in our consultants, partners, and customers to raise the bar for our customers.• On-call required.A day in the lifeDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- - Experience performing incident response activities- - 1+ years of experience building/operating on the AWS platform- - 3+ years of experience in technical IT security or related job role- - 2+ years of threat detection or incident response experience- - Hands-on technical experience in incident response technology, security, automation, implementation, integration, and/or deployment. ...

Seasonal Material Handler T1

The Material Handler will work as a team with other Material Handlers, Non-Inventory Receivers and Site Procurement Manager(s) to administer the flow of non-inventory goods; including MRO supplies, packaging supplies, gift wrap, safety equipment, tools and reusables. Job functions include: · Accurately put away non-inventory goods · Stage product in work areas · Organization of packaging supplies and gift wrap · Cleaning and organizing the markets · Empty pallet removal from markets to the first floor, · Maintaining appropriate levels of shipping supplies in mini-markets/WIP and supermarkets. · Assures the delivery of expensed or capital items to the appropriate location or parties. Work environment · Work with and/or around moving mechanical parts · Noise level varies and can be loud · Temperature in the fulfillment center may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees · Fast paced environment BASIC QUALIFICATIONS · Must be at least 18 years old · Must have a High School diploma or equivalent · Must be willing and able to work all shifts · Must be willing and able to work overtime as required · Must be able to read and take direction in English · Must be able to lift up to 49 pounds with or without reasonable accommodation · Must be able to stand/walk for up to 10-12 hours · Must be willing and able to frequently push, pull, squat, bend, and reach · Must be able to continuously climb and descend stairs safely (applies to sites with stairs) · Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) · Must be willing and able to work on powered equipment-for example EPJ (Electric Pallet Jack) ...

Software Development Engineer, Amazon Stores

As an Amazon Senior Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited amount of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Senior Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Depending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.About the teamHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Control Systems Lead - Fort Worth, TX

Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time. If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.About the Role:As a Control Systems Lead, you will lead service technicians on the team with maintaining, troubleshooting, and modifying Material Handling (MHE) controls systems equipment to ensure operational performance. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to- Promote a safe working environment by following all safety procedures- Troubleshoot and modify software programs for material handling control systems, including PLC/PC controllers, Allen Bradley Controllogix and Compactlogix PLC platform utilizing RSLogix 5000 software package. Including Industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, AS-I, motor control systems, servo drives, frequency drives, and electrical distribution systems.- Act as first level escalation support for the control system technician teams. Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.- Apply subject matter expertise in material handling and electronic control systems to maximize building utilization of systems- Monitor MHE metrics and partner with Controls Technicians and Mechanics to resolve equipment electrical problems that create performance deficiencies. Perform controls systems assessments to maintain and improve equipment reliability- Partner with Facility Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Acting as the technical consultant for capital projects inside the building- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts and work closely with operations and engineering to ensure a thorough understanding of impact to systems- Develop training plans for Control Systems Technicians- Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- Associate's degree, or 2+ years of professional or military experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Bodily Injury and Litigation Auto Claims Examiner, Logistics Claims Management

The DSP (Delivery Service Partner) Offer & Expansion team is part of the Last Mile Product and Technology organization and is responsible for designing, launching, and managing the strategy of the Delivery Service Partner (DSP) program around the world across all of its various use cases.Amazon’s Last Mile Claims team is seeking a talented claims professional to support our rapidly growing and evolving global auto program. You will lead strategy on complex bodily injury auto claims, handling pre-litigation disputes and resolving litigated claims with cross-functional partners. Further, you will help develop programs and tools that contain costs, and continue successful third party administrator (TPA) strategies and relationships. You will have a strong working knowledge of commercial auto insurance policies and experience with large transportation fleets. You will have experience adjudicating both litigated and non-litigated claims in a time-efficient and cost-effective manner. You will help build processes and strategies for handling new issues that arise in a business-centric way while addressing risk. Typical transactions will range from standard claims settlement to complex high dollar agreements.Essential Duties and ResponsibilitiesWithin the Last Mile Claims team, a successful candidate will support and report to a Senior Risk Manager and be enthusiastic about driving change, enjoy working hard, and being continually challenged. Duties may include, but are not limited to, the following: · Claims management of moderate and complex bodiliy injury litigated claims. · Work with business units to implement strategies to limit complex high value claims and contain costs. · Develop strategy and action plans for claims in tandem with internal/external counsel, TPAs, and insurance companies. · Mediation and settlement strategy and attendance in conjunction with internal/external legal partners, insurance companies, and TPAs. · Field and address business partners on-going questions and issues through claims resolution as needed. · Partner with internal teams to proactively prevent claims through safety measures. · Ensure that the TPA manages the claims diligently, partners with Risk Management and Legal (internal and external), and employs best practices to control claim costs. · Lead logistic complex claims management, develop and refine claims processes, and provide training as needed. · Direct claim reviews and ensure alignment with KPIs and Performance Guarantee. · Report out on business metrics to internal business teams, including logistics and Amazon’s captive insurance program. · Partner and direct external vendors and partners on innovative claims handling and initiatives that support simplicity and contain costs while enhancing the customer experience. · Effectively communicate recommended risk mitigation strategies to cross-functional and internal leadership teams. · Manage and advise on worldwide corporate auto exposures, delivery service provider projects, and other logistics operations. · Utilize and/or establish analytics, metrics, and bench marking through multiple sources to evaluate loss trends. · Provide guidance and support for loss prevention matters to ensure an open, proactive, and effective risk management culture. · Assist in developing business proposals and case studies for presentation to senior leaders. -Work across teams to share ideas, influence change, and deliver projects results.We are open to hiring candidates to work out of one of the following locations:Austin, TX, USA | Bellevue, WA, USA | Chicago, IL, USA | Dallas, TX, USA | Houston, TX, USA | Irvine, CA, USA | Nashville, TN, USA | San Diego, CA, USA | Seattle, WA, USA | Tempe, AZ, USA |New York, NY, USA | Santa Cruz, CA, USAKey job responsibilities• Claims management of complex high value bodily injury and litigated claims. • Work with business units to implement strategies to limit complex high value claims and contain costs. • Develop strategy and action plans for claims in tandem with internal / external counsel, TPAs and insurance companies. • Mediation and settlement strategy and attendance in conjunction with internal/external legal partners, insurance companies, and TPAs. • Field and address business partners on-going questions and issues through claims resolution as needed.BASIC QUALIFICATIONS- Bachelor's degree or equivalent ...

Sr. Product Manager, DSP Global Offer

Do you thrive on driving innovation and building entirely new products from the ground up? Are you looking for a high-impact, global role where you can use your product management expertise to transform a critical part of Amazon's business? The Global Delivery Service Partner (DSP) organization is seeking an exceptional Senior Product Manager to lead a strategic initiative reshaping our global last mile delivery operations.At Amazon, we're constantly reinventing the customer experience, including how we fulfill and deliver orders. A key part of this is our Delivery Service Partner (DSP) program, which empowers small businesses to build their own delivery companies using Amazon's proven logistics technology and processes. These DSP partners form the backbone of our last mile delivery network across 20 international markets, allowing us to provide a fast, reliable, and cost-effective delivery experience for our customers.In this role, you will own the product strategy and roadmap for building growth opportunities for DSPs while catering to the speed, flexibility and volatility needs. You will be responsible for identifying customer pain points and optimization opportunities through data analysis to inform the product vision and roadmap. Leveraging your strong problem-solving and creative thinking skills, you will lead end-to-end product development, from ideation to launch, for innovative last mile delivery solutions.Collaborating cross-functionally with engineering, operations, and other teams, you will bring these new products and features to life. You will also be called upon to communicate product strategies and recommendations effectively to senior leadership, driving critical business decisions in a fast-paced, ambiguous environment.This is a truly global role, with the chance to transform Amazon's last mile delivery operations in over 20 countries around the world. If you're looking to take your product management career to new heights, this position provides an exceptional platform to expand your expertise and make a significant impact on our global logistics network.The ideal candidate will have 5+ years of product management experience, ideally in logistics, supply chain, or a related field. You should thrive in a highly analytical, customer-centric environment and possess excellent communication and stakeholder management abilities. A background in technology innovation, process optimization or logistics is a plus. Our organization is based in the US, but we drive global operations across 20 countries. Domestic and international travel will be required 10-20% of the time.This is a unique opportunity to make a significant impact on Amazon's global logistics network. You will have the chance to drive innovation that scales across our worldwide operations and shapes the future of how we fulfill customer orders. If you're looking to take your product management career to new heights, we'd love to hear from you.BASIC QUALIFICATIONS- 5+ years of end to end product delivery experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience in areas such as market research, statistics, finance or qualitative/quantitative research- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology products ...

Senior Accommodation Consultant

At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining our team. DLS Provides services 7 days a week, 24 hours a day to assist employees as they go through qualifying life events. The Disability and Leave Services (DLS) Sr. Accommodation Consultant (SAC) operates as a program leader directly supporting both stakeholders and management. The individual serves as a liaison between business lines, the Disability Leave Services (DLS) team, outsourced vendor partners and employees. The SAC is experienced in answering questions related to ADA, understanding the employee’s situation, responding to changing circumstances and needs, and paving the way for a connected and trusted case management experience. The individual in this role must possess self-management skills, a desire to share knowledge and an ability to translate business needs and goals into human resource capabilities, producing favorable results for the company and employees. The individual will be a subject matter expert for accommodation related matters and provide region support handling the highest complexity cases. This individual has proven ability to communicate, analyze and critically think, along with a customer service focus that employees and program stakeholders expect from Amazon.Key job responsibilities• Function as the highest escalation point under Manager, with expertise and excellence in case management, stakeholder consulting, and complex case management. • Manage executive and non-executive escalation response. • Support all new hire nesting, manage nesting plans, new hire audits, and coaching. • Pursue return-to-work management and collaboration with leave case managers and disability vendors to ensure effective administration of the program• Provide consultation and coaching regarding accommodation matters to designated HR partners, managers and employees• Provide information, referral, and support to employees with medical conditions or disabilities (both occupational and non-occupational), supervisors, Human Resources, and other partners at an escalated level to support Amazon’s employee retention efforts• Operate as an advocate for the accommodations process by providing on-going consultative support to site stakeholders and accommodation specialists with a focus on problem solving and creative solutions• Facilitate escalated communication between stakeholders, employees with disabilities, as well as Leave of absence, STD, LTD and Workers Compensation stakeholders• Coordinate with DLS Management and Legal on escalated issues as appropriate• Manage sensitive cases and effectively navigate contentious interactive discussions and adhere to appropriate/effective accommodations• Evaluate documentation and limitations to assist Human Resources and department supervisors in identifying essential and marginal functions of employee positions• Assist employees in understanding their restrictions and limitations and their legal rights and responsibilities• Effectively communicate with stakeholders in a virtual setting while maintaining strict confidentiality in verbal and written communications• Maintain knowledge on legislation and national, state and local issues affecting access for employees with disabilities• Document and maintain up-to-date case records and notes of appropriate and accurate information on the computer database• Implement accommodations by arranging equipment, assistive technology, or other accommodations. • Evaluate effectiveness of accommodations and make adjustments as needed. • Provide professional opinion and actions taken on behalf of disabled employees in formal grievances, arbitration, depositions, and other forums as requested• Adhere to internal SLAs and quality standards• Flexible to work nights and weekendBASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- Knowledge of Microsoft Office products and applications- 5+ years of progressive HR experience that includes ADA/FMLA administration, partnership with legal teams, and evidence of strong relationship management skills ...

Software Development Engineer II, Amazon Homepage

Amazon’s mission is to be the world’s most customer-centric company and the Homepage is Amazon’s storefront, where we welcome millions of customers daily and help them start their shopping mission by bringing the most relevant parts of the store to them and discover something new. Our team is responsible for designing, developing and shipping one of the world’s best known websites. We start with the customer and work backwards in order to build great customer experiences for mobile phones, desktops and tablets. If you’ve ever visited an Amazon homepage and thought, “this is great” or “this could be better,” we’re the team to talk to.Our pages and platforms serve our customers and internal teams globally and across devices. This places a number of unique demands on the team. We need to develop extremely high-performing platforms and pages that respect locale specific needs while also achieving scale and reusability. This requires flexible thinking and code. The Amazon homepage is a full stack development opportunity. While we leverage many of the great services at Amazon, we are also actively scoping new and innovative ways to serve original content as well as testing new user interfaces. Our software development engineers define how we architect these changes in order to build a sustainable and performant Amazon homepage experience.Key job responsibilitiesAs a software development engineer, you will be expected challenge the status quo, respect the need to be nimble and develop solutions for our most pressing opportunities. You will work with teams from across the company in order to ensure we are using or developing the features necessary to live up to our mission of being the world’s most customer-centric company. You will deep dive into systems and come up with innovative approaches and not be hindered by ambiguity or competing priorities.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience programming with at least one software programming language ...

Sr Regional Maintenance Manager

Amazon is a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be a Regional Manager (RM) of Facilities Maintenance to join our corporate-based engineering team. The team is comprised of two other RMs and reporting to the Facilities Maintenance Director, to manage and lead Facilities Managers and Facilities Area Manager (Shift supervisors). The primary responsibility is to maximize equipment uptime, execute equipment maintenance and projects in a fast-paced, dynamic work environment. The successful candidate will be a highly experienced subject matter expert in facilities maintenance, workplace safety, and data driven management and leadership. A background in MHE systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to facilities maintenance leadership. Key Responsibilities include: • Provide leadership, mentor and manage field-based Facilities Mangers in the expansion and continuous improvement of Amazon’s North American Fulfillment Network. • Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience. • Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques. • Provide oversight for budget development and execution, and capital planning. • Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale. • Provide frequent on-site monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network. • Leverage the entire maintenance team for the benefit of the North American network. • Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing. • Provide Fulfillment Center General Managers with visibility over facilities manager responsibilities so that they can better understand, lead, mentor, and manage FMs. • Recruit, interview, and hire bar raising talent in the Facilities Maintenance and Facilities Area Manager roles. • Help create a world-class facilities maintenance organization. • Be willing and able to relocate for the needs of Amazon. BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience- Previous corporate and/or regional facilities roles leading 250 or more employees including salaried employees- Experience leading change in a multiple site environments- 7+ years experience managing employees and their performance- Ability to travel up to 80% ...

Software Development Engineer, Solution Engineering

Do you want to lead, engineer, and deliver software that will help small and medium business customers solve their most strategic challenges through cloud technologies? Do you like to tackle ambiguous problems and proactively mitigate risks before they become roadblocks? If you have a passion to help transform and accelerate a customer’s ability to gain value from the cloud, join the WWSO Solutions team!Key job responsibilitiesAs a Software Development Engineer (SDE) within the AWS Solutions Engineering Team, you will design, engineer, and deliver AWS Solutions with considerable impact for AWS customers. We are looking for world class software development engineers to deliver software solutions focused on helping jump start customer’s cloud workloads. You will work with product management, customers, and your software development team to deliver AWS Solutions, software assets, and build an open-source community that drives small and medium business innovation on AWS.At Amazon, we hire software engineers who work efficiently, solve complex and ambiguous problems, and deliver new software with limited guidance. You will get to make technical and business trade-offs based on your understanding of the business impact of your systems. You will own team architecture, provide system-wide view and design guidance, make things simpler, and resolve the root cause of endemic problems.A day in the lifeAs an SDE, you will:• Work efficiently to solve complex and ambiguous problems• Deliver high quality software with limited guidance• Make technical, business, short-term, and long-term trade-offs based on your understanding of the business impact of your systems• Own team architecture, provide system-wide guidance, and make things simpler• Resolve the root cause of endemic problems and remove bottlenecks.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Site EHS Manager

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis. The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to: - Possess a thorough understanding of local/regional and federal regulations and company policy. - Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies. - Measure site’s performance against published requirements in WHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan - Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest. - Perform frequent site WHS audits to identify all non-compliant equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other sites. Review all changes to ensure new equipment and process are compliant. - Audit recordkeeping practices and Gensuite entries to ensure compliance to global WHS standards and regulations. - Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent - Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training. - Must be able to work flexible shifts which could include day, nights, and weekends.For those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience- 3+ years of increasing responsibilities in WHS and/or environmental programs in manufacturing, production, or service operations- Excellent written and verbal communication skills, including comfort interfacing with site leaders- Ability to develop and implement department goals and strategies- Strong analytical skills with demonstrated problem solving ability ...

2025 Hardware Development Engineer Intern, Annapurna Labs

Amazon Web Services (AWS) internships are full-time (40 hours/week) for 12 consecutive weeks during summer. By applying to this position, your application will be considered for all locations we hire for in the United States.In Annapurna Labs we are at the forefront of hardware co-design not just in Amazon Web Services (AWS) but across the industry. The work we do is cutting-edge and internet-scale while also being deeply important to our customers. We design and build every component of our hardware and software to come together into products that our customers use for accelerated computing: either Machine Learning acceleration, or FPGA acceleration.As a member of the Cloud-Scale Machine Learning Acceleration team, you will be responsible for the design and optimization of hardware in our data centers including technologies such as AWS Inferentia, which is a machine learning inference product designed to deliver high performance at low cost.If you are interested in ""building a complete product"" from inception to delighted customers, Annapurna is a fantastic choice.If this sounds exciting to you - come build the future with us!Key job responsibilities• Be part of hardware design team for acceleration cards, servers, and electrical validation for silicon• Work on schematic design for new acceleration cards• Be involved with AWS Servers testing• Participate in modeling and simulation of interconnectsAbout the teamMentorship & Career GrowthOur team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.Work/Life HarmonyOur team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.BASIC QUALIFICATIONS- Enrolled in a Bachelors’ degree program or higher in Electrical Engineering, Computer Engineering, or a related field with a graduation conferral date between December 2025 and September 2026- Academic, internship, or professional experience with schematic design and layout review of PCBs- Academic, internship, or professional experience with x86 system design and microcontroller programming- Familiarity with oscilloscope and multimeters ...

Software Dev Engineer II, Whole Foods Market Engineering Back Office Systems and Support

The Team: Whole Foods Market Enterprise Back Office Systems and Support (EBOSS) is the team that designs, builds, and owns the bespoke and packaged software that powers business capabilities in the TMS (HR), Accounting, Finance, Real Estate, Timekeeping, Labor Planning, and Legal domains across all Whole Foods Market (WFM). Our primary goal is delivering customer-obsessed and operationally excellent systems and services that enable WFM to nourish people and the planet. We create win-win partnerships with third-party software suppliers, leverage Amazon Native Technology (ANT) to develop self-service tools that empower Team Members (TM) to improve the customer experience, build systems and services that provide data for operational accountability, and create automation for operational excellence. Our customers include all Team Members, partner teams within WFM business operations, and Amazon teams. The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As a Software Development Engineer, you will help tackle a diverse landscape of technical challenges. We are a team that works across multiple business disciplines, and you will need to play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with other technology leaders within the team. You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Java, Linux, and AWS services. You will tackle challenging, novel situations every day and will have the opportunity to redefine an industry while working with different teams across Amazon and Whole Foods Market. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people. Most importantly you’ll be contributing to our Higher Purpose of Nourishing People and the Planet!BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Robotic Technical Trainer, RME Learning and Development

Reliability, Maintenance, and Engineering (RME) is hiring for an Amazon Robotics (AR) Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs.In order to be effective, the candidate should have completed a form of post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and virtualy, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Multi-skilled in both electrical and mechanical disciplines; experience in interpreting both mechanical and electrical drawings.- Experience fault-finding within MHE (Material Handling Equipment)/Automation systems.- Experience with planned/scheduled preventative maintenance systems.- Experience in conveyor maintenance, motor controllers/inverters.- 3+ years of Microsoft Office products and applications experience.- Experience developing training materials, job aids and online tutorials.- Excellent communication skills for the purpose of knowledge transfer and skill development.- Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- Has received formal training or accreditation in electrical, mechanical or related disciplines. ...

Solutions Architect - Amazon QuickSight

Within the Gen AI/ML Specialist organization, this position is part of the Worldwide Specialist Solution Architecture Team, where you will join a global team for Amazon QuickSight (inclusive of Amazon Q). You will help guide customers in their adoption of Q and QuickSight through the creation of scalable enablement mechanisms, deep dive technical guides, and 1:1 engagement with customers as they evaluate service capabilities. You partner with technical and field teams across AWS and bring the voice of the customer into our product development roadmap.Key job responsibilities- Design and develop solutions and prototypes for customers that make the best use of Amazon QuickSight, including Generative BI capabilities of Amazon Q in QuickSight, and educate customers on how to integrate dashboards and Q&A experiences into their custom applications. - Collaborate with AWS field sales, training, and support teams to ensure customer success. - Create reusable customer content, such as demos, presentations, documentation, blogs, etc that will drive adoption of Amazon QuickSight. - Act as technical liaison between customers and the service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments. - Share what you know by capturing best-practice knowledge from engineering and field teams, including reference architectures and patterns amongst the worldwide AWS solution architect community in order to build a strong worldwide database, analytics and AI/ML community. -- Evangelize AWS services and solutions that benefit customers and publicly speak at events such as AWS Summits and AWS re:Invent.A day in the lifeour daily schedule will be a mix of solving customers' challenges and creating scalable assets to further promote the knowledge and understanding of Amazon QuickSight and Amazon Q in QuickSight. You will collaborate with field teams to drive successful customer outcomes, as well as collaborate with service teams to incorporate customers' feedback into the roadmap. You will work closely with Go-To-Market (GTM) Specialist counterparts to develop a strategy to drive customer adoption further in your territory through 1:1 customer engagement and 1:many virtual and in-person events.About the teamThe Amazon QuickSight WW GTM and SA teams sit within the GenAI & ML WW Specialist Org (WWSO). The teams cover Amazon QuickSight and Amazon Q in QuickSight (Q being a GenAI feature set in QuickSight) and align with Amazon Q Business GTM and SA teams to build joint GTM strategies focused on helping business users be more proficient with data. This is a fun, dynamic team covering a rapidly evolving space of applying GenAI technologies to business users in an enterprise.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree- 2+ years of experience developing dashboards with a Business Intelligence platform such as QuickSight, Tableau, PowerBI, Looker, Thoughtspot, Microstrategy, Sisense, Domo, etc. ...

Application Analyst, WFM Data and Analytics Tech Applications

Are you an experienced software engineer wanting to be part of a growing business? Do you want to build Operational Applications and create Business Intelligence solutions as well?This role is in Amazon's Worldwide Grocery Stores Data and Analytics organization. We work with all aspects of the grocery business - that includes Supply Chain, Finance, Marketing, Space Planning, etc. We use an in-house platform to configure and build applications to support functions such as Retail Pricing and Cost Management while delivering Analytics across multiple business dimensions. This role will work with Product Managers and business stakeholders to convert business requirements to technical spec and build out deliverables.Key job responsibilitiesThe focus for Application Engineers is on implementing, configuring, enhancing, maintaining, and integrating systems as well as building custom applications on the application stack with the vendor toolset or internal Amazon tools. In this role you will become proficient in an internal Amazon tool which is a low-code / configurable platform used for building Analytics as well as transactional Applications with workflow. In this role you will - proactively and continually improve your level of knowledge about Amazon’s Grocery business, the business processes in the domain of your key stakeholders, and relevant technologies supporting those processes. - understand functional requirements and work to improve the end user experience for the application supported.- employ modeling and flowcharting techniques to communicate technical solutions in a simple but effective manner.- Collaborate with Product Managers and stakeholders to define deliverables and timing.- work with Product Managers to build mockups and prototypes of applications or reports- analyze data and design data models to support Applications and Analytics- build ETL pipelines using AWS Glue and in-house platforms.- Provide Production support rotation for applications- Provide Technical Support for stakeholders to provide Training to other teams.A day in the lifeA day in the life of this role includes a meeting with a business stakeholder or product manager to flush out needs in one domain, followed by continuing to design/build either an Application or Analytic for another domain that could involve a joint design session with other tech teams.About the teamCustomer Obsession and focus on the business is key to this team. We are working in a highly integrated internal Amazon product, so the right candidate will need to learn cross functional domains and be open to learning a large breadth of the retail business. Everyone on the team needs to be entrepreneurial and work in a fast-paced, ambiguous, and highly collaborative environment that is more startup than big company. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience.- Proficiency in Data Engineering- Proficiency in Database Design - Advanced SQL skills including tuning for performance- Basic S3 management, CLI scripting ...

Software Development Engineer, Measurement, Ad Tech, and Data Science (MADS)

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a pioneering Engineer on the MADS Reporting User Experience team, you will build innovative new experiences that help advertisers get the most of their campaign. The systems you will build will scale at high-volume, interface with external systems, have the artificial intelligence to make independent decisions in real-time, and interact with our customers through rich experiences. If you enjoy working with high performing teams, being part of a rapidly growing business, and inventing creative solutions to complex problems, this may be the role for you.Key job responsibilitiesThe Measurement and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our software leaders, innovate, and contribute to new ads products that our global customers use daily. You will also have the opportunity to expand your technical skills into emerging technologies, and find ways to lead the design of architectures and software technology that are exemplary in terms of robustness, stability, and scalability.A day in the lifeGreat candidates for this role enjoy being challenged with discovering solutions to complex problems, diving deep, and thinking big to deliver amazing results for our customers. They enjoy defining architectural strategy, working collaboratively, and take pride in solving customer problems. Most important, they will work shoulder-to-shoulder with other senior engineers, product leaders, and software development managers to deliver truly innovative software.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Product Mgr-Tech, Demand Planning, AWS Supply Chain

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.Key job responsibilitiesWe are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents.A day in the lifeIn this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers. Given the breadth of these new applications, this role will require coordination across many internal and external teams and will be visible at the highest levels of the company. You’ll work with our customers, partners, software vendors, and operational stakeholders to prioritize roadmap features, and spearhead the definition of new capabilities through expertly crafted business requirements documents. About the teamThe AWS Supply Chain Applications team builds powerful, intuitive, and market-defining business to help our customers stay ahead of their changing business needs, and remove the burden of undifferentiated heavy lifting that business users go through daily. We are building a new category of AWS applications that will leverage the power of machine learning and the large ecosystem of AWS services such as SageMaker, AWS Lambda, Amazon S3, and Amazon QuickSight to provide a truly frustration-free, easy-to-use, extensible, and natural customer experience. This is a unique green-field chance to build something from scratch, and has tremendous opportunity for career growth. Joining the AWS Supply Chain Apps team gives you the opportunity to: • Solve challenging problems and help customers modernize their core IT applications • Work for a company that’s a recognized leader in the cloud computing space • Be involved in the fast growing big data space – learn from the experts.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience - 5+ years of technical (software development, network development, IT, other related) experience - Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market) ...