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DescriptionHave you ever ordered a product on Amazon and when that box with the smile arrives you wonder how it got to you so fast? Wondered where it came from and how much it would have cost Amazon? If so, the Amazon Global Supply Chain Optimization team (SCOT) is for you. We build systems to peer into the future and estimate the distribution of tens of millions of products every week to Amazon’s warehouses in the most cost-effective way. On this team, the forecasts we generate and historical data we gather and transform drive automated downstream systems to make critical buying, labor planning, and inventory routing decisions world-wide. The forecasting platforms we are creating are being sought after by diverse business planning use cases, including unintegrated Amazon subsidiaries.Amazon seeks a passionate, results-oriented, inventive software engineer to be part of a team of developers building large scale, high availability software systems using mathematical modeling and simulations. We are looking for software engineers who thrive on complex problems and relish the challenge of operating complex and mission critical systems. We strive to solve complex supply chain optimization problems that no one else has solved yet. Do you think you are up to the challenge? Would you like to learn more and stretch your skills and career?Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software.About the teamWithin SCOT, our teams own and operate Sales and Operations Planning (S&OP) technology used in planning and controlling the flow of quantities of inventory (units), as well as storage space (capacity), and labor constraints (throughput capacity). We generate forecasts and optimize plans using multiple Machine Learning and traditional models, and build operations plans for a variety of different flows, e.g. arrivals, shipments, transfers, or customer returns. We represent these flows at different grains, such as an entire country's supply chain, individual warehouses, or down to the bin level. And each plan covers a specific horizon, and is generated at a set cadence, e.g. daily or weekly. The Integrated Planning Tool (IPT) has a collaborative web-based interface used by thousands of technical and non-technical users, and includes support for manual overrides, Excel integration, and data visualization. Our systems collect and persist the data actuals corresponding to all flows and grains of forecasts, which we use to track accuracy, train models, and re-publish alongside forecasts for both systematic and analytical consumption. Systems downstream of IPT use this data to make automated decisions about buying and placement of inventory, as well as labor hiring. Amazon's Operations leadership uses IPT to help make multi-billion dollar decisions about how to steer the network, particularly around Prime Days and Peak seasons.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Whole Foods Market is seeking a passionate and innovative Senior Identity and Access Management (IAM) Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our IAM infrastructure to ensure secure and efficient access management across our digital ecosystem. You will play a crucial role in supporting Whole Foods Market's growth and digital transformation by leveraging cutting-edge technologies and best practices in identity and access management.Key job responsibilities* Design, develop, and maintain highly scalable and reliable IAM systems and services* Lead the architecture and implementation of IAM policies, procedures, and best practices* Collaborate with cross-functional teams to integrate IAM solutions with existing systems and applications* Manage and optimize user authentication, authorization, and access control processes* Implement and maintain identity governance and administration (IGA) solutions* Design and create new service architectures along with internal and external service teams* Build and operate security-related services for internal and external customers* Mentor and provide technical leadership to junior team members* Stay current with emerging IAM technologies and industry trends* Participate in code reviews, design reviews, and architectural discussions* Contribute to the full software development lifecycle, including coding standards, source control management, build processes, and operations* Create and manage ETL pipelines to process large volumes of data efficiently* Drive continuous improvements for the security of Identity and Access Management primitives* Develop features, systems, or components based on requirements, focusing on creating a seamless and intuitive user experienceA day in the lifeour day begins with a cross-functional team stand-up. You might design new IAM architectures or optimize existing ones. Coding occupies a significant portion of your time, developing features or maintaining systems. You'll participate in code reviews and mentor junior team members. Regular tasks include managing user authentication and access control processes. You may implement identity governance solutions or improve data processing efficiency. Staying current with IAM technologies and contributing to architectural discussions are ongoing priorities. Throughout the day, you balance robust security with user experience, collaborating across teams to integrate IAM solutions seamlessly.About the teamAt Whole Foods Market, we're dedicated to providing a secure and seamless digital experience. Our IAM team enhances both security and user experience for our stakeholders. We value work-life balance, diversity, and inclusion, fostering a collaborative environment that encourages innovation and continuous learning.We embrace diversity and offer flexibility to ensure our team members maintain a healthy work-life balance. As a Senior IAM Engineer, you'll play a crucial role in leveraging technology for secure and efficient access management across our digital ecosystem, solving complex challenges and driving the future of IAM in our organization.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with CI/CD pipelines build processes- Knowledge of database systems and SQL- Experience building services using AWS products- Experience in automating, deploying, and supporting large-scale infrastructure- Experience working in an Agile environment- Experience with full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Experience with Identity Governance and Administration (IGA) solutions and concepts, including identity lifecycle management, access certification, and policy-based access control models (e.g., ABAC, RBAC)- Deep understanding of IAM protocols and technologies (e.g., SAML, OAuth, OIDC, LDAP) ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Come work at Amazon!We're hiring a Digital Design Engineer within a high performance ASIC design team. This team is using industry leading methodologies to develop proprietary IP’s. The Role:Be part of Project Kuiper’s sub-team responsible for defining and implementing the digital chip SOCs for communications via Low Earth Orbit satellites and Amazon gateways. This is a unique opportunity to define a groundbreaking wireless solution with few legacy constraints. The team works with customer requirements and wireless system teams to define modems, high-speed interfaces, embedded processors, and DSP solutions in latest CMOS generation technologies.In this role you will: · Implement wireless system architecture in silicon from system specification to chip specification to RTL to optimizing timing / power to chip level validation.· Develop solutions optimizing customer experience (throughput, latency, and availability) while meeting power and cost constraints. · Drive high quality designs for first-time right silicon solutions, and meeting the power objectives· Create standalone verification test bench to verify the correctness of your block. · Work with the verification team and participate in System level verification using test benches constructed using UVM, System C and DPI-C. · Ensure that the block meets DFT, timing and power targets by working closely with the implementation team.· Learn about requirements and solutions for systems operating in space · Drive trade-off analysis to benefit customer experience and optimization of resources (costs, power, spectrum). Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilities- Engage with architects and system engineers to drive hardware micro-architecture. - Involve in control plane logic design and interfaces to bus fabrics. - Explore and propose innovative ideas and work towards optimization of the modem. BASIC QUALIFICATIONS. Bachelor's degree in Electrical / Communications Engineering or related field, or equivalent experience.· 3+ years of experience in digital logic design, preferably in DSP or communication systems.· Ability to convert DSP algorithms into RTL code and optimize for performance, power, and area. ...

At Amazon, we’re committed to maintaining a safe working environment and being the most maintenance-centric company. If you are eager to lead maintenance initiatives and engineering efficiency, apply to join our team in Reliability, Maintenance, and Engineering (RME)!This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.As an Area Maintenance Manager, you will have the opportunity to own your impact by leading a team of maintenance and cross-functional associates while promoting a safe and efficient working environment on-site at one of Amazon’s nationwide Fulfillment Centers. Ensuring smooth processes at your site will directly impact our Operations teams ability to deliver for our customers.You will dive into standard work, innovation, and continuous building improvements. You will focus on process enhancements and creating operator based preventative maintenance initiatives, equipment performance and efficiency statistical analyses, and maintenance process mapping.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building.o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities.• Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.This role will start between April 2025 and September 2025.Locations and Placement:PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Key job responsibilitiesDedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric• Support, mentor and motivate direct report Amazon Mechanical Technicians• Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies• Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals• Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations• Develop business plans and provide guidance and direction for the successful implementation of those plans• Help to develop, set and track budgets• Understand and implement safety programs• Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination• Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond• Project planning and cost analysis• The Area Maintenance Manager promotes and conducts good housekeepingBASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). Working towards Bachelor’s degree in a Technical Engineering discipline (Industrial, Electrical, Mechanical, and Civil). ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. We are seeking a highly effective supply chain professional to manage one of our most complex commodities. In this role, the candidate will manage a semiconductor supply chain with multiple products in close collaboration with both internal and external cross functional teams to help enable AWS’s ISCaP team achieve continuity of supply and cost goals. The successful candidate must be a self-starter comfortable with ambiguity, with high attention to detail, and a proven ability to work in a fast-paced and ever-changing environment. Candidates must have excellent analytical capabilities, program management experience, be comfortable diving deep into data, have strong writing skills, lead executive-level reviews, and communicate clearly and effectively to all levels of the company, both in writing and in meetings. The ideal candidate will not only raise the bar on delivering the right supply at the right time by deep diving into data, but is a person who actively participates with a strong curiosity to understand the business end-to-end, and has a track record of using data to influence decision makers. In this role, you will: - Serve as a key member of the AWS Infrastructure supply chain team in helping to define and deliver complex supply chain strategies. - Design, develop and maintain scalable and reliable analytical tools, dashboards, and metrics that drive key decisions and resource prioritization. - Understand the technical requirements of our partners and work closely with the internal technical teams to guide the direction of activities that will impact our supply chain. - Produce written recommendations and insights for key stakeholders to help shape solution design. - Handle multiple projects at once, deal with ambiguity and rapidly-changing priorities. - Design, develop and maintain scalable and reliable analytical tools, dashboards, and metrics that drive key decisions and resource prioritization. Our environment is fast-paced and requires someone who is hard-working, meticulous and energetic, who gets things done at an effective pace, gets results, and is comfortable working with tight deadlines and changing priorities.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONSBasic qualifications - Bachelor's degree in Computer Science, Engineering, Math, Business, Supply Chain, or other related quantitative disciplines. - 4+ years of relevant work experience in semiconductor manufacturing, supply chain, planning, or related field - 4+ years of analytics experience including data mining. - 4+ years of experience in managing projects and products. ...

The Amazon Robotics Infrastructure Engineering team is looking for a Network Development Engineer (NDE) to join our team. We build and operate the network and services that enable Amazon Fulfillment Centers, Middle and Last Mile facilities, including Air hubs, and PrimeNow to deliver packages to Amazon retail customers. From two million square foot automated robotics fulfillment centers to small last-mile delivery stations in emerging markets, these networks are the backbone of Amazon Operations. Hundreds of thousands of associates rely upon these networks at thousands of locations, and are critical to the delivery of shipments to Amazon retail customers.Our mission is to design, deploy, and support networks that sets the global standard for performance, availability, security and cost, enabling Fulfillment and Logistic operations to deliver on time, every customer order. We are looking for a Network Development Engineer to create next-generation network products. The team is focused on automating networks from multiple diverse vendors, maximizing reliability while minimizing human touch in deployment and maintenance activities. We partner closely with IT support teams to ensure that simplicity in our product designs translate to supportability in the field. Information security rigor is at the core of everything we do. You will tackle challenging, novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that haven't been solved at scale before. It is expected that you will be technically fearless, while at the same time being balanced and pragmatic in your approach. Along the way, we guarantee that you will learn a lot and make a positive impact on millions of people.The right candidate will have demonstrated experience leading large projects and have an expert level technical background in current networking technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a NDE, you will anticipate bottlenecks, influence external vendors and internal team roadmaps, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.Key job responsibilitiesAs a NDE, you will be expected to:· Write code for our most demanding, cross-functional networking projects.· Functionally decompose complex problems into simple, straight-forward solutions.· Fully and completely understand system inter-dependencies and limitations.· Effectively research and benchmark Amazon technology against other competing systems in the industry.· Contribute intellectual property through patents.· Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.A day in the lifeA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 4+ years of major internet routing protocols experience- 4+ years of working in a Linux/Unix environment experience ...

Do you want to be part of a team building a brand-new AWS service from the ground up? If yes, come join Amazon Location (https://aws.amazon.com/location/). With Amazon Location Service, customers can easily add capabilities such as maps, points of interest, geocoding, geofences, and tracking to applications. They retain control of their location data, so that they can combine proprietary data with data from the service without their private information ever leaving their AWS account. Amazon Location provides cost-effective location-based services using high-quality data from global, trusted providers Esri and HERE. With Amazon Location’s affordable data, tracking and geofencing capabilities, and built-in metrics for health monitoring, customers can bring sophisticated location-enabled applications to production quickly, without the high cost of custom development.Key job responsibilitiesWe are looking for a software engineer to drive feature development for Amazon Location Service. You will take the lead on end-to-end full stack design, development of our new serverless AWS service. You will deliver a best in class customer experience and operate the service to the highest standards.A day in the lifeStart your day, grab a coffee (or tea), say hi to your team, design and build features to create or enhance applications. Other elements in the day of a SDE include ensuring operational effectiveness of systems, providing oncall support, running and attending meetings including sprint ceremonies and reviewing designs and work products with your team and stakeholders.About the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Our team is passionate about location, privacy, and building modern serverless applications. We believe that location is a concept that people need to bring to and embed within their applications. We want to provide an easy way for AWS customers to do this while not comprising on privacy. And we want to do all this while building things in a modern serverless way on the AWS cloud.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent, or 4+ years of non-internship professional software development experience- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Automated Reasoning Group is looking for an Applied Scientist to formally verify high-performance cryptographic algorithms as well as develop the scalable automated reasoning tools required to do so.You will be part of a larger organization that develops formal software analysis tools from model checkers to deductive theorem provers and applies them to software at all levels of abstraction from assembly through very high-level languages like Dafny. You will work collaboratively to deliver results in the form of verified code and tools to accelerate code verification for our customer teams.Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. https://aws.amazon.com/security/provable-security/Key job responsibilities- Verify high-performance algorithm kernels for mathematical and cryptographic operations at various levels of abstraction, from Arm and x86 native code to higher-level code in C and Rust.- Develop tools through the use of theorem proving, SAT, SMT, and various concepts from programming languages to automate reasoning at scale about such code.- Design such tools to be usable by developers so that they can verify their own code.- Work with customers to deliver implementations and proofs to meet product schedules.A day in the lifeWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.About the teamYou will be working with a team of formal verification specialists spanning recently hired PhDs to industry veterans. Our vision is to provide solutions that are proven correct without compromising performance.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language ...

Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.AWS is looking for an experienced Storage Solutions Architect (SA) to guide our customers on data storage best practices and to help shape the future growth of our storage services. As a storage Subject Matter Expert (SME), you will be an authority on architectures that leverage AWS services to increase availability and drive down costs for our customers.You will white board complex software architectures with a roomful of engineers as they are briefing an executive audience. You will get the opportunity to work with a wide array of AWS customers, from well-established tech giants to innovative startups that were born in the cloud. You will also have the opportunity to write whitepapers, deliver technical webinars, speak at events, and file patents for what could potentially be a future AWS product or feature.In this role, you will partner closely with the Storage Business Development and Sales teams to enable large-scale customer use cases and to help drive the adoption of AWS storage services. Thought leadership plays an important part in this role as you look for new ways to maximize value for our customers by establishing best practices and proposing enhancements and features for our storage services. As our portfolio of storage services continues to grow, you will leverage your passion for learning to come up to speed quickly. As an SME, you will be called upon frequently to present to customers and other AWS teams. To help our field teams understand how to integrate AWS storage options into customer architectures, you will also create field enablement materials for the broader SA population.This role will require travel up to 25%-50%.About the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Worldwide Specialist Organization (WWSO) works backwards from customers to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses, and pride themselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting please https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- 7+ years architecture/pre-sales experience with storage solutions- 5+ years experience with advanced storage technologies such as replication, high availability, archiving, backup & restore, and disaster recovery/business continuity- 3+ years experience with Linux command-line tools and system configuration ...

As a Senior Software Engineer in the Elastic Kubernetes Service (EKS) team you will help us deliver the mission of making AWS the best place to run containers. At Amazon EKS, we are building a core set of functionality that will allow our customers to create and use Kubernetes at scale. You will be part of an exceptional team moving the needle towards making containers as the next generation compute platform. This is an opportunity engineer systems on a massive scale, and to gain top-notch experience in distributed systems and cloud computing.You will be solving challenging technical problems, often ones not solved before, alongside with peers with remarkable technical expertise. The solutions you build will be high impact and rolled out to our large customer base across the world. If you are excited to work in a dynamic environment, we would love to hear from you!AWS Culture Description: Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.Work/Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.#EKS-ENGJOB #EC2CONTAINERS10017BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

We are seeking a Security Industry Specialist with a diverse background, who is a creative problem solver and passionate about delivering solutions that improve both user experience and security while meeting internal and external objectives.In this role, you will work across many stakeholders to design solutions that meet global industry standards and regulatory requirements. As part of the team, you will identify industry requirements, evaluate compliance requests, and deliver results that demonstrate the effectiveness of Amazon's internal security controls. You’ll apply your creative problem-solving skills and work with service teams and partner security teams to provide assurance to customers, as well as, design, build, and execute high-impact security or compliance programs.This role will define field-facing strategies and campaigns to empower business-level associates and leadership ownership of site security culture. Establish and drive measurable business outcomes through best-in-class storytelling, integration with Internal Communications and Ops Engagement efforts, and force-multiplies effective engagement efforts through innovative and streamlined solutions. Responsible for simplifying GSO’s complex contributions for easy customer consumption in a way that enables trust, strengthens partnerships, and expands the footprint of GSO’s impact within WWAS.Key job responsibilities- Building ISO 27001, SOC2, and other security and privacy certifications and attestation programs, identifying applicable security controls, assessing compliance gaps and readiness, developing remediation strategies, and driving remediation activities to completion;- Driving certifications and assessments programs by liaising with external auditors and other Amazon security teams, articulating control implementation and impact, and establishing considerations for applying security, privacy, and compliance concepts to a technical cloud environment;- Delivering recommendations and risk interpretations in a clear, concise and audience-specific format- Developing broad domain and technical knowledge in AWS and Amazon security solutions including the operational processes and controls in place that support InfoSec compliance programs;- Communicating to key stakeholders and leadership the operational processes around Amazon security practices and how controls are implemented across the environment;- Communicating to leadership key risks and areas of program improvement, as well as, seek diverse opinions and coordinate improvement efforts;- Working closely with engineering, compliance, security, and Legal teams to meet compliance and regulatory requirements and design compliance solutions;- Developing and deploying initiatives that empower Operations employees at all levels to strengthen our security culture;- Delivering trusted and relevant information that engages, inspires, and drives Operations employees to take proactive and preventative action that advances workplace security infrastructure;- Developing measurability mechanisms and analyze data to drive improvements that are quantified with metrics and used to drive continuous improvements;- Executing all facets of this function with a forward-looking slate to identify optimization, scalability, and ROI-expansion opportunities;A day in the lifemAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamWWOS (World-Wide Operations Security) protects Amazon’s people, reputation, and assets by fostering a safe, secure, and resilient end-to-end supply chain that associates and customers value and trust. To accomplish this and ensure security excellence, WWOS prevents Security and Loss Prevention (S&LP)-related risks and vulnerabilities, intervenes in incidents and exposures to minimize any negative impact through early detection and effective response, and thoroughly investigates security-related incidents to identify and remove root causes and prevent reoccurrence.BASIC QUALIFICATIONS- 6+ years of compliance, audit or risk management experience- Bachelor's degree or equivalent- 5+ years of developing, negotiating and executing business agreements experience ...

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools that help them get the most from their advertising dollar in the least time. As a pioneering Engineer on the MADS Reporting User Experience team, you will build innovative new experiences that help advertisers get the most of their campaign. The systems you will build will scale at high-volume, interface with external systems, have the artificial intelligence to make independent decisions in real-time, and interact with our customers through rich experiences. If you enjoy working with high performing teams, being part of a rapidly growing business, and inventing creative solutions to complex problems, this may be the role for you.Key job responsibilitiesThe Measurement, AdTech and Data Science (MADS) Reporting User Experience team is responsible for the software that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. These tools are also a fast evolving fabric that enable rapid development by teams across Ads. You will collaborate closely with our software leaders, innovate, and contribute to new ads products that our global customers use daily. You will also have the opportunity to expand your technical skills into emerging technologies, and find ways to lead the design of architectures and software technology that are exemplary in terms of robustness, stability, and scalability.What do we expect you to do? You will be driving the development of front-end applications that deliver a best-in-class user experience. You will partner with product and design to build highly responsive, intuitive, and sleek experiences that will delight customers and set a high bar for all web applications. You know about the nuances, pitfalls, strengths, and associated best practices of the various web application paradigms (single-page apps, MVC apps, static site generators, etc.). You believe in agile development and quick prototypes, and you strive to see your work in action. You are committed to building scalable, maintainable architectures, and to writing clean, readable code.A day in the lifeGreat candidates for this role enjoy being challenged with discovering solutions to complex problems, diving deep, and thinking big to deliver amazing results for our customers. They enjoy defining architectural strategy, working collaboratively, and take pride in solving customer problems. Most important, they will work shoulder-to-shoulder with other senior engineers, product leaders, and software development managers to deliver truly innovative software.BASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

Benefits Experience and Technology (BXT) builds a workplace for Amazonians to invent and deliver on behalf of customers by supporting employees’ financial, education, health, and wellness needs with benefits that optimize value and are easy to discover, enroll, and access.Our mission is to make it easy for employees and their family to discover and use the benefits that apply to them. Today’s traditional benefit experiences rely heavily on content, explanations, and instructions for people to understand what’s available to them and how to use it. We are bringing personalized and friction-free benefits to the tip of the fingers of over five million people (our employees and their dependents). Amazon Benefits help them live richer and fuller lives, be it by helping them in a moment of medical need, saving for retirement, or helping them with a vacation. We are building a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to get what they want. No employer has ever done this level of experience or personalization before and we are breaking new ground.As a senior SDE on the team you will be responsible for leading the development and launch of core services and product features for the Benefits Tech platform. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product. The ideal candidate will be passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment where priorities shift fast.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.The Amazon Business Local Government team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com through an Amazon Business Account. Sr Account Executives are responsible for initiating and developing strong relationships with medium-large public sector agencies as business customers. They balance their time between acquiring new business customers and assisting those customers in enabling their account to best suit their specific needs. The candidate will work closely with customers to understand their procurement requirements and then work with internal Amazon teams to determine the best solution to addresses the business needs. The ideal candidate will have experience developing relationships at the C-Suite level, as well as across functional areas such as procurement, production, maintenance, supply chain and IT and has a proven track record of meeting and exceeding sales goals.By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption• Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams• Business/Customer Travel (25-50%)BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 5+ years of B2B and/or Enterprise sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Analytics role supports our services that focus on Analytic technologies, including Kinesis, OpenSearch, Redshift, QuickSight, Neptune and Managed Streaming for Kafka. These technologies allow our customers to analyze data from a wide variety of applications such as digital marketing, intelligent heuristics, fraud detection, ad tech, games, and IoT. Having the ability to process and analyze data in real-time is essential in the modern world.Key job responsibilitiesYour day as a Cloud Support Engineer will include, but not be limited to, the following activities: * You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working with them to dive deep into the root cause of an issue. * You will drive initiatives that improve support-related processes and our customers’ experience. These can include tutorials, how-to videos, technical articles, trainings, among others. * You will leverage your customer support experience to provide feedback to internal AWS teams on how to improve our services, and work on critical, highly complex customer problems that may span multiple AWS services.* You will be continuously learning groundbreaking technologies, and developing new technical skills and other professional competencies.* You will act as interviewer in hiring processes, and coach/mentor new team members.* PLEASE NOTE: This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. Schedules may align to Sunday - Thursday, Tuesday – Saturday or Monday - Friday.About the teamAWS Support Engineering is a customer-facing global organization that provides technical support to our customers as well as our internal teams. As a member our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model. You will be assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Minimum of 3+ years of related professional experience and bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field or equivalent military experience.- Experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Experience with troubleshooting database concepts, database administration (RDBMS, NoSQL, DocumentDB) and data warehousing (high availability, DR, backup, performance tuning, distributed systems).- Experience troubleshooting Business Intelligence (BI) issues, and with Extract, Transform, and Load (ETL) (ETL data load ingestion, Transformation, Migration techniques, BI tools and specific features, Performance and latency). Ability to communicate effectively in English (written and spoken) within technical and business settings. ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries.The Amazon Business Prime team is looking for a Senior Enterprise Growth Lead to drive the growth of Business Prime in the large customer segment as a WW Business P&L owner. The role involves defining the growth strategy in alignment with the sales leadership and execute it partnering with the onsite team. The person in this role will be the single threaded leader to drive growth through initiatives spanning sales, marketing, promotions and operations. The role will focus on growth but also includes defining product requirements specific to this segment. This is a high visibility role with a major impact on business metrics reviewed through regular business reviews. The role offers candidates with a mix of vision, customer obsession, and execution skills the chance to shape the future of a strategic program for Amazon.Key job responsibilitiesBusiness Ownership: Manage growth (acquisition, engagement, retention) of the large customers that are typically served by an Account Executive.Sales enablement: Work with AB sales to ensure our sales teams members understand how to have customers adopt Business Prime at scale and drive rapid adoption of Business Prime benefits.Product Launches: Work backwards from the customer to develop acquisition strategy including promotions and segment-specific propositions for commercial and public sector verticals.Cross functional partnership: Partner with sales and marketing to drive growth, and ensure alignment with the onsite CX influencing the technical roadmap.Write clear and concise documents using data and metrics to determine and drive improvements. Able to present inputs and impact to leaders across a diversity of areas.You will be measured on your ability to launch features, grow our membership base, and the associated impact on spend and retention.About the teamBusiness Prime is a paid subscription service for verified businesses, charity or government organizations that provides the familiar Prime shopping experience end users love at home, with pricing plans and benefits that are suited for work. Business Prime now serves over a million employees in organizations throughout the world. Our customers range from government entities with tens of thousands of users to sole proprietors.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of experience in product or program management, product marketing or business development as a P&L owner- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- Experience using data and metrics to determine and drive improvements ...

At Amazon, we're working to be the most customer-centric company on earth. We regularly build and expand our Fulfillment Centers, Sortation Centers, and Delivery Stations, strategically sourcing products and services to better serve our customers. We are seeking an innovative and analytical candidate with deep expertise in the global supply chain landscape. This role involves collaborating with multiple teams to develop highly accurate cost models for negotiations, with the goal of optimizing expenditures and maximizing efficiency across our operations. Experience working with diverse global teams and effectively communicating with stakeholders is essential. We’re looking for exceptionally talented, bright, and driven individuals to lead innovation in Procurement Cost Engineering. Join us and help make history. We are seeking an experienced, versatile, and customer-obsessed Senior Procurement Manager in Cost Engineering who will lead cost optimization efforts across one or more procurement categories (e.g., Packaging, Robotics, Material Handling Equipment, CAPEX, Freight, Technology). The ideal candidate will have a proven track record of building and implementing bottom-up should cost models to support negotiations in procurement as well as implementing Value Engineering programs. Ability to steer extended cross-discipline teams, as well as project management and executive presentation skills, are essential. This opportunity requires excellent technical, problem-solving, and communication skills. Ideal candidates thrive in a fast-paced, dynamic, delivery-focused environment.Key job responsibilities• Develop and execute a comprehensive cost-engineering roadmap, establishing should-cost models and targets to improve procurement efficiency and cost visibility.• Lead change management initiatives to introduce and integrate cost engineering and value engineering methodologies across the organization and supplier networks.• Drive value management by organizing and facilitating functional analysis workshops with internal and external stakeholders to identify cost-saving opportunities and enhance product value.• Utilize advanced costing methodologies and tools to prepare detailed bottom-up cost models and should-cost targets during the design, specification, and development phases.• Support the preparation and evaluation of tenders and supplier quotations by providing detailed cost insights and preparing negotiation dossiers.• Collaborate with suppliers and internal stakeholders to drive product innovations, value engineering initiatives, and continuous cost improvement strategies.• Develop and enhance specification templates with category managers to standardize and streamline procurement processes.• Define and monitor cost engineering KPIs and scorecards to assess supplier performance, strengthen business partnerships, and track cost improvement goals.• Present detailed cost insights and actionable recommendations to management for effective decision-making.BASIC QUALIFICATIONS- Bachelor's degree in supply chain management, operations, engineering, analytics or related field- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr. Customer Success Mgr, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Austin, TX, candidates can can selected to be located in any of our approved office locations: Seattle, Santa Monica or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Customer Success, Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Global small business customers are a key segment to attend, both in terms of their unique purchasing behavior and their impact in revenue. The Amazon Business (AB) Acquisition team is seeking a smart, creative, and self-directed Marketing Manager to drive global acquisition email campaign strategies and enable more small businesses to unlock the value of AB. In this role, you will drive marketing execution, while will also find ways to optimize through scale and continuous experimentation.The Acquisition Marketing Manager will implement and execute global email campaigns across various geographies and languages. Our ideal candidate has technical expertise and demonstrated experience/success delivering results within the email marketing channel, with strong communication skills, while working cross-functionally across multiple teams. The right candidate also has a high degree of ownership, with a roll up your sleeves attitude, being comfortable working in a fast-paced, high-pressure entrepreneurial environment. If you’re looking to join a dynamic, growing team, we want to speak to you!Key job responsibilities- Campaign Creation and Deployment: To develop, execute, and maintain high-impact multi-touch email campaigns that inspire consumers and drive business customers acquisition. They will work with tech and non-tech Managers to build programs, email assets and landing pages and usher them through translations to ensure the timely launch across marketplaces.- Maintain Email Campaign Health: The Email Marketing Manager will build and monitor reports across active email campaigns to ensure they are functioning properly and will deep dive into issues affecting program health.- Establish Email Best Practices and Drive Channel Consistency: The Email Marketing Manager will have visibility across all email programs and will work to drive best practices and consistency within the team. Additionally, this role will also serve as the liaison with Amazon Business central Email Marketing Team to ensure alignment with Amazon-wide standards and best practices.- Stakeholder Collaboration: Collaborates with local marketing Managers, the Email Marketing Team, and other internal stakeholders to create customer obsessed experiences for Amazon Business customers.- Develop and optimize a rapid experimentation plan. Test and refine new approaches to reach and engage key prospect audiences.- Work at both the strategic and tactical level to champion bold, creative ideas.About the teamOur team blends different backgrounds, tenure, and cultures. We embrace challenges and complex problems, aware of our big mission to empower smart buying for all current and prospective small businesses by providing the best value and shopping experience. We strive to work smart, fueled by our collaborative spirit, where best practice sharing and willingness to help each other come natural. We enjoy team building. For new members, we invest heavily in training and coaching, to put everyone in a position to enjoy the work and be a successful Amazonian for the long-term.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience presenting ideas to various levels of an organization to gain support for initiatives- Experience managing and measuring marketing performance in various channels- Experience managing external partners to develop marketing programs- Experience using data and metrics to measure impact and determine improvements- Knowledge of analytical reporting tools (ie Excel, Tableau)- bachelors degree ...

The Material Handler will work as a team with other Material Handlers, Non-Inventory Receivers and Site Procurement Manager(s) to administer the flow of non-inventory goods; including MRO supplies, packaging supplies, gift wrap, safety equipment, tools and reusables. Job functions include: · Accurately put away non-inventory goods · Stage product in work areas · Organization of packaging supplies and gift wrap · Cleaning and organizing the markets · Empty pallet removal from markets to the first floor, · Maintaining appropriate levels of shipping supplies in mini-markets/WIP and supermarkets. · Assures the delivery of expensed or capital items to the appropriate location or parties. Work environment · Work with and/or around moving mechanical parts · Noise level varies and can be loud · Temperature in the fulfillment center may vary between 60 and 90 degrees, and will occasionally exceed 90 degrees · Fast paced environment BASIC QUALIFICATIONS · Must be at least 18 years old · Must have a High School diploma or equivalent · Must be willing and able to work all shifts · Must be willing and able to work overtime as required · Must be able to read and take direction in English · Must be able to lift up to 49 pounds with or without reasonable accommodation · Must be able to stand/walk for up to 10-12 hours · Must be willing and able to frequently push, pull, squat, bend, and reach · Must be able to continuously climb and descend stairs safely (applies to sites with stairs) · Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines) · Must be willing and able to work on powered equipment-for example EPJ (Electric Pallet Jack) ...