Applied Scientist, NSV

The AWS Core Networking Organization is looking for an Applied Scientist to join our Backbone Enterprise, and Regional Engineering (BERE) team. In this role you will work hand-in-hand with Software Development Engineers, Network Engineering, Finance teams and other partners to drive stability, consistency, and sustainability of the network while never losing sight of the high security bar our customer’s demand. You’ll apply your large-scale understanding of data analysis, computing solutions to develop algorithm, write code and manage services that delight our customers. AWS Global Connectivity and Network Availability (GCNA) is the backbone that connects the global AWS network. Focused on controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers. Come join us and enjoy the satisfaction that comes from successfully building software to scale and provide insights about one of the world’s biggest networks. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilitiesApplied Scientist will develop data analysis alogrithm and software that will allow AWS to understand and tailor the network for our internal and external customer needs. The networking teams need detailed information about traffic distribution, performance, infrastructure cost to design, deploy and operate the optimal network.Design, implement, test, deploy and maintain innovative data analysis algorithm.Write supporting software in collaboration with and according to Senior Software Engineer design.Work in an agile, startup-like development environment, where you are always working on the most important stuff. Take ownership and do what it takes to get the job done. Learn from others and help grow those in your team to achieve their bestA day in the lifeEngineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. Lead discussion with our partners to investigate integration solution. Work with customer on data information requirements for business workflow. Develop algorithm in collaboration with teammatesManage customers during problem resolution and operating efficiently under pressure. Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. About the teamAWS Infrastructure Services (AIS)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that grows by 70% annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and data center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customersBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Associate Corporate Counsel, Worldwide Operations Legal

Amazon's Legal Department is looking for a talented attorney to support our Fulfillment Technologies and Robotics organization. You will be an integral part of the business teams you support, providing counsel on new products and services, regulatory compliance matters, commercial relationships, and disputes and inquiries. You will help business teams innovate for our customers, while helping clients anticipate and address legal risk. You will develop strategies for handling legal issues in creative, business-centric ways and you will build processes that provide your clients with the flexibility and freedom to innovate and scale quickly. The successful candidate will be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. This position may be based in Seattle, WA, New York, NY, or Washington, DC. As you will be working with teams who are developing products and technology that will be leveraged globally, some travel may be required.BASIC QUALIFICATIONS- Juris Doctor and membership in one state bar or equivalent- 2+ years of legal experience- Experience in private practice or in house experience at a technology company or equivalent ...

Account Representative III, Seller Growth Program

Amazon Seller Services (www.amazonservices.com) is seeking a dynamic and motivated Account Executive for the Seller Growth sales development team. We are a fast-growing, e-commerce marketplace business focused on accelerating growth of US domestic 3P Selling Partners into medium and large scale businesses by providing bespoke strategic advice in order to develop their business on the Amazon store.This role will focus on building trust through win-win relationships with 3P Selling Partners to drive engagement and adoption of growth-driving programs. We help accelerate program adoption for key growth opportunities by coaching Sellers on the fundamental building blocks to develop their business long-term on Amazon.com consisting but not limited to Fulfillment by Amazon (FBA), Amazon Advertising, Amazon Brand Registry, etc.Key job responsibilitiesThis individual will work with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. You will be chartered with managing a strategic sales pipeline to deliver sales results and ensure Seller satisfaction. This individual will be responsible for building relationships with senior and executive level decision-makers to accelerate growth lever adoption.• Deliver the highest level of sales and customer service to our strategic sellers.• Retain and grow revenue from existing. • Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.• Understand and learn about the e-commerce industry and competitive environment including knowledge of competitive product offerings.• This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.A day in the lifeAbout the teamOur team is dedicated to supporting new members thrive in their career. We have a broad mix of experience and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We strive for an open environment to expand on your strengths while isolating growth opportunities in order to drive longer term career success.BASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent ...

Applied Scientist III, Alexa & Fire TV Security

The Devices and Services Security team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to secure the development of industry-leading Generative AI systems.As a Senior Applied Scientist with the Devices & Services Security team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with Generative AI systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development of security solutions with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI).The Devices and Services (D&S) Security team works to ensure that Amazon devices and services are designed and implemented to the high standards required to maintain and enhance customer trust. The team develops security technologies for builder teams, performs penetration testing, and handles and tracks incident responses to resolution. The team is responsible for defining and executing on the security and privacy requirements for the entire organization.A day in the lifeDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Atlassian Admin Engineer, Kuiper Enterprise Technology-Low Earth Orbit Satellites

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.Kuiper Productivity Engineering (KPE) is seeking an Atlassian Administrator with Infrastructure and automation experience. This role requires in-depth knowledge across the Jira, Confluence, Bitbucket, and Bamboo services along with DevOps knowledge for upgrades and maintenance in the AWS GovCloud environment. This is a hands-on position where your daily activities will range from strategic planning to new system development to supporting the customers that depend on our services. Key job responsibilities- Subject Matter Expert on all workflows end-to-end, customizations, marketplace apps, management and configuration in Atlassian.- Upgrade, configure, operate, and support Jira, Confluence, Bitbucket, and Bamboo services.- Develop customized solutions, including design, implementation, quality control, end-to-end testing plans in multiple environments (dev/test/stage/prod), troubleshooting and bug fixing. These solutions may require custom code development, API creation, and integration with other AWS services.- Troubleshoot application issues and add-on integration issues in the Atlassian implementation.- Determine ways to optimize/improve setup and workflows, as well as identify where functionality may or may not meet user requests.- Develop metrics dashboards and advanced filters to provide end-users and business leadership with meaningful operational/performance metrics and status reports.- Develop automation for Blue/Green deployments and post-upgrade testing.- Install, manage and administer add-ons, plugins, and extensions for Atlassian Data Center products.- Develop process workflows for Jira including field configurations, screen schemes, permission schemes and notification schemes.- Research, Diagnose, and Monitor performance bottlenecks.- Write documentation and provide technical training for cross-functional teams.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.A day in the lifeIn this role, you will function as both an Atlassian administrator and DevOps Engineer. You will operate two distinct Atlassian stacks in AWS GovCloud, develop automation for upgrades/patching/testing, and enhance observability of the systems. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between Atlassian tools and other services in a secure manner.About the teamKPE builds and operates the core productivity solutions supporting Kuiper’s operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Amazon Dedicated Cloud Engineer

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Do you want to support the efforts of the Intelligence Community’s mission by providing the highest availability, scalability and security requirements possible? Are you passionate to learn how to operate services at scale while deep diving issues and harnessing your customer obsession? If so, then look no further!!!Amazon is building some of the largest distributed systems in the world, and we need astute people to support and engineer the next generation of compute and storage platforms for our customer. Amazon’s IREO (Infrastructure Reliability Engineering Organization ) team provides support worldwide with a focus on continuous improvement. We have exceptionally high standards for our infrastructure as well as our employees, and our systems are highly reliable, highly available, and turn scale into an advantage for our business and an asset to our customers. Our employees are exceptional, driven to serve customers, and fun to work with.The IREO team is looking for experienced people who are willing to own solutions, insist on the highest standards for our customers and can both think of the big picture but dive deep into solutions when the situation warrants. The skills and traits we are looking for include:- Have strong Linux/Unix Systems Administration knowledge to include reading, understanding and execution of shell scripts- Work with internal Software Development teams to drive improvement of the systems/services within the team's scope- Be a focal point for the escalation for complex issues and dive deep for solutions as well as provide guidance and knowledge-sharing with your teammates- Work directly with the various service owners and hardware design teams to collaborate on hardware issues within the fleet- Ability to understand, execute and improve documented procedures and effectively generate documentation to communicate status- Identify areas to improve operational efficiency for all services through root cause and trend analysis with the identification and development of SLA, metrics, monitors, procedures, tools, and documentation- Have, or be willing to learn, the capability to automate day to day tasks and develop/build software and/or servicesThis position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities- Support software services before they go live in Amazon Dedicated Clouds through activities such as testing, integration and establishing key infrastructure- Maintain software services once they are live by measuring and monitoring availability and overall health of the environment - Scale systems sustainably through mechanisms, automation, and evolve systems by pushing for changes that improve reliability and velocity- Actively involved in hiring and building the AWS team- Effective communication with internal customers, coordinating between teams, developers, escalation points- Periodically support a 24/7 on-call rotationAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+- Current, active US Government Security Clearance of TS/SCI with Polygraph- 5+ years of administrative experience with Linux or cloud platform environments- Ability to read, understand and utilize existing scripts. ...

Account Manager, Home

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Senior Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilitiesResponsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Business Analyst, SPDE Analytics

We are seeking an experienced Business Analyst to join GPX team within SPS (Selling Partner Support) organization. This role will support the Seller Partner Support SOP team and the Risk Content Management team. This role will collaborate with program managers, content developers, editorial managers, product managers and business stakeholders to make an impact in the Amazon SPS organization to improve the way we support our Sellers.As a Business Analyst, you will interact with many of Amazon’s most complex systems to synthesize data and compile valuable insights that help improve and optimize processes to support sellers. These findings will serve as the basis for metrics and scalable mechanisms that fuel new opportunities. This role will enable the creation of new SOP products that reduce seller friction and enhance the seller support experience. The successful candidate will significantly impact by bridging efforts between multiple stakeholders. This position will be responsible for identifying failure points within our current systems and diving deep into existing processes to recommend improvements. The Business Analyst should enjoy the challenge of working with ambiguous data and have experience communicating insights and creating simple yet powerful narratives that drive change.Key job responsibilities- Perform complex data research to identify opportunities to simplify support process - Design, develop, and establish metrics to provide strategic insights - Pull and report data from numerous databases (using Excel, SQL, and/or other data management systems) and experience to dive deep and utilize known research and problem solving techniques- Communicate complex insights to stakeholders, both verbally and in writingBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

BIE I - Amazon Vendor Services, Amazon Vendor Services

The Amazon Vendor Services (AVS) organization strives to improve the Amazon customer experience by working directly with Selling Partners to enable more selection, reduce defects, and drive growth across their businesses. Our team invents and innovates across technology, processes and people to enhance the services we offer, improve Selling Partner engagement and satisfaction, and build scalable solutions. Our team is responsible for building robust processes, identifying opportunities for improvement, and partnering with dependent teams to improve tools and systems for internal and external customers. As a BIE, you will develop, standardize, and report on data which drives efficiency and scalability for the AVS Program. You will work closely with business intelligence, data engineering, operations, marketing, and other Retail partners to improve the Selling Partner experience. You will develop and implement ideas that drive continuous improvement by simplifying processes and driving automation. This position provides opportunities to influence one of the high visibility and high impact areas in the organization. The ideal candidate is highly analytical, resourceful, customer-focused and team oriented, with clear communication skills and the ability to build effective relationships with key stakeholders. You are also have a history of delivering results in a fast-paced and dynamic business environment. Key job responsibilities- Use analytical and statistical rigor to solve complex problems and drive business decisions- Mine data from database tables (ex. Redshift, MySQL, Oracle) using SQL and log files by writing scripts (ex. PERL, Python, UNIX)- Develop deep-dive tools, UIs, metrics, and dashboards- Serve as liaison between the business and technical teams to achieve the goal of providing actionable insights into current business performance. This will require data gathering and manipulation, synthesis and modeling, running simulations, problem solving, and communication of insights and recommendations.BASIC QUALIFICATIONS- 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)- Experience with scripting language (e.g., Python, Java, or R) ...

Business Analyst, Selling Partner Support Global Planning

This position will lead the development of data analyses to assess the accuracy of headcount planning inputs and establish strong mechanisms to meet planning accuracy targets and ongoing changes in customer need.Selling Partner Services is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.The SP-Support team within Selling Partner Services handles the majority of support interactions with Selling Partners (Sellers, Vendors, and Brand Owners), but also work with many other teams across Selling Partner Services and other Amazon teams to collectively solve Selling Partner issues. This role will join our cross-functional headcount planning team, Global Planning, and work closely with various stakeholders world-wide such as Finance, Operations, Regional Capacity Planners, Hiring and Training teams to develop data analyses to be used by downstream teams to plan staffing, cost, and root cause resolution approaches. In this role, the Business Analyst will support Global Planning by leading weekly, monthly, and quarterly business review processes; analyzing data (exports and other) to drive prioritization work, assess optimization opportunities, and completing ad-hoc analysis. This position will support and partner with senior leadership to provide data oversight and decision support in this rapidly evolving space. The successful candidate will be a self-starter, comfortable with ambiguity and be able to create and maintain efficient & automated processes. The ideal candidate must thrive in a fast-paced environment, have a strong sense of curiosity and initiative, focus on generating results within tight deadlines, and maintain a high standard of personal and professional integrity and ethics. The successful candidate will be a thought leader, with the ability to deep dive while thinking big. We are looking for a team-player to play a significant part in defining our team efforts. Key job responsibilities• Provide data management processes such as accessing raw data feeds, building queries and macros, writing SQL code, organizing data and designing reports that present status-at-a-glance visualization for business performance.• Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.• Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.• Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.• Supporting cross-functional teams on the day-to-day execution of the existent program implementation.• Generating complex queries to dive deep on process issues• Innovating to improve customer experienceBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- Experience defining requirements and using data and metrics to draw business insights- Experience making business recommendations and influencing stakeholders- Experience with Excel ...

Applied Scientist, Ranking & Recommendation Systems, Amazon

Are you passionate about AI for recommendation systems? Do you want to influence the content that customers see at Amazon.com? Our recommendation services team designs and implements scalable machine learning solutions to personalize and optimize customer experience across Amazon retail pages. We are currently expanding in New York, and are looking for an applied scientist to join us in this exciting journey. As an Applied Scientist, you will: - Push the boundaries of real-world ranking, recommendation, and optimization systems - Support science, engineering and product development on a scale only seen at Amazon. - Champion and define best practices to maximize learnings while mentoring more junior scientists and engineers. - Obsess over customer needs and satisfaction. - Create intellectual property, influence others while demonstrating significant creativity and being vocally self-critical. - Shape product definitions and objective and surface signals on how these objectives meet long term customer needs. - Translate metrics & signals into actionable plans to calibrate individual components. - Operate hands-on and as an implementor of algorithms and models delivered to production systems. - Help define customer focused research initiatives.Please visit https://www.amazon.science for more information. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Customer Engagment Technologies

The Applied Scientist in Natural language processing (NLP) within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing conversational AI systems based on large pretrained language models, that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities- Lead the research and development of LLM-based chatbots and conversational AI systems for customer service applications.- Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.- Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.- Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.- Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.- Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.- Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...

Associate Cloud Consultant, Application Development, AWS Professional Services

Note: By applying to this position, your application will be considered for: Arlington, VA; and Seattle, WA.Are you a developer who has hands-on experience with building cloud-native applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the AWS Cloud? Do you like to work on a variety of cutting edge, business-critical projects at the forefront of application development and cloud technology adoption?In order for applications to be fully optimized, they need to be architected to take advantage of the global scale, elasticity, automation and high availability features of the AWS cloud. On the AWS platform, services such as API Gateway, Lambda, ECS, SQS, Kinesis, AI and others provide opportunities to design and build cloud-ready applications.You will join as part of the AWS Professional Services (ProServe Associate to Consultant (A2C), which focuses on the accelerated career development of university graduates and early career professionals. Our team members work with enterprise customers locally, regionally and domestically. As such, this role has up to 75% travel associated. While many of our customers engage ProServe virtually, there is always the potential that a customer might choose to include travel in their contract.Key job responsibilitiesIn order for applications to be fully optimized, they need to be architected to take advantage of the global scale, elasticity, automation and high availability features of the AWS cloud. On the AWS platform, services such as API Gateway, Lambda, ECS, SQS, Kinesis, AI and others provide opportunities to design and build cloud-ready applications. Amazon Web Services is looking for highly talented hands-on technical developer to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. We are looking for hands-on architects/developers who are passionate about:* Helping customers architect scalable, highly available application solutions that leverage AWS services* Architecting and developing customer applications to be cloud optimized* Working as a technical specialist alongside customer business, development and infrastructure teams* Providing deep software development knowledge with respect cloud architecture, design patterns and programming* Advising and implementing AWS best practices* Working as both an infrastructure and application development specialist* Implementing DevOps practices such as infrastructure as code, continuous integration and automated deploymentAbout the teamAWS Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.You will also have the opportunity to create white papers, writing blogs, build demos and other reusable collateral that can be used by our customers. Most importantly, you will work closely with our Solution Architects, Data Scientists and Service Engineering teams. Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life BalanceOur team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS* Bachelor’s degree or higher in Computer Science, Engineering, Mathematics or a related field with a conferral date within May 2023 to May 2025 * 1+ years of hands-on experience of programming in languages such as Python, Ruby, Go, Swift, Java, .Net, C++, Node.js, or similar object-oriented language. ...

Applied Scientist, Amazon Financials Foundation Services (AFFS)

Are you interested in changing the way accounting and finance works at Amazon? We are a science and engineering team leveraging ML models and LLMs to solve real-world problems faced by accountants and financial specialists.We are part of the Amazon Financials Foundation Services (AFFS) organization. AFFS is responsible for processing and managing billions of financially relevant transactions sent globally from across Amazon each day, including orders, shipments, payments, and inventory movements. AFFS is at the center of Amazon's key initiatives and fuels the growth of Amazon's businesses worldwide by ensuring that businesses can easily integrate with our services and that accountants and financial analysts have the right tools to use our data.As an Applied Scientist, you'll work alongside domain experts, engineers, and other scientists to understand business problems, propose scientific solutions, and deploy them to production. You'll work on scientific initiatives for accelerating reconciliation, standardization, and onboarding. This includes:- Developing ML models or leveraging foundation models to produce proactive insights.- Leveraging LLMs to automate complex processes to help accelerate multiple business launches for Amazon.- Run experiments over large datasets for new predictive learning approaches for financial analysis.- Establish scalable, efficient, automated processes for large-scale data analysis, machine learning model development, model validation, and serving.- Developing training/evaluation datasets for model fine-tuning.- Collaborate with engineering to productionalize research.Specific examples of this work include developing anomaly detection models to identify deviations in payments, applying generative AI to answer key in financial documents or business onboardings, and fine-tuning LLMs to provide recommendations on next steps.As an interdisciplinary team, we maintain a balance between scientific research and productionalization. This means, you'll get a unique opportunity to influence the global scientific community by publishing papers externally and internally while also seeing your work used on a daily basis to help close the books and provide near real-time insights into Amazon's financials. You'll also have exposure to senior leadership and influence the scientific roadmap of the team.You will need to have a start-up like mindset, as you will be working an in a highly iterative and collaborative environment with SDEs, Product Managers, and Accounting stakeholders to propose ideas, experiment, and scale rapidly. You should have a keen eye for what a good user experience should look like, possess excellent written and verbal communication, and have a keen interest in learning about accounting and financial processes.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Application Security Engineer, AWS Proactive Security

AWS Security is on the cutting edge of many security issues for a wide variety of platforms and technologies including cloud services, Internet of things (IoT), identity and access management, mobile devices, virtualization and custom hardware, all operating at massive scale. Similarly, our highly collaborative team is committed to each team member’s growth as our business grows.AWS Security is looking for an Application Security Engineer to help validate that our services, applications, and websites are designed and implemented to the highest security standards. You will be responsible for analyzing the security of applications and services, discovering and addressing security issues, building security automation, and quickly reacting to new threat scenarios. You will have the opportunity to learn from, and be mentored by, those who are building and securing our cutting-edge services.An Application Security Engineer at Amazon is expected to be strong in multiple domains and provide significant contributions to the AWS IT Security team and to multiple groups throughout Amazon. Security engineers are expected to develop elegant solutions to complex business problems and apply appropriate technologies while following security engineering best practices. You are also expected to mentor more junior engineers and be a security thought leader for the organization. An Application Security Engineer must foster constructive dialogue and seek resolution when confronted with discordant views. Engineers in this role are expected to participate fully in the planning of the AWS Security team's work and constantly seek opportunities for process improvement. They should also have a deep understanding of at least one specialty for which they are a sought out resource (both within AWS Security and by groups throughout Amazon), while having an understanding of the application of Information Security in a broad range of technical areas.Key job responsibilities- Application security reviews (includes architecture reviews, threat modeling, code reviews and security testing)- Mobile security reviews- Projects and research work as needed- Security training and outreach to internal development teams- Security guidance and documentation- Security workflow automation- Security metrics delivery and process improvements- Assistance with recruiting activities and administrative workAbout the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- BS in Computer Science or related field, or equivalent work experience.- Minimum of 4 years of experience with security engineering (architecture reviews, threat modeling, secure coding etc.), system and network security, authentication and security protocols, cryptography or application security.- Familiarity with common attack patterns and exploitation techniques for web & mobile applications and IoT devices.- Knowledge of commonly found software security vulnerabilities (like OWASP top 10) and remediation techniques.- Knowledge of basic networking and network security related concepts (TCP/UDP, Firewalls/Switches, Wi-Fi security, TLS, etc.) ...

AWS Security Assurance Analyst, MOAB, AWS Security Assurance

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining customers and regulatory relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.We are seeking a highly motivated Security Assurance Lead to join our evidence management team. In this role, you will be responsible for supporting our most security-conscious customers and internal security stakeholders. You will work alongside audit teams who are experts in their respective frameworks delivering evidence artifacts to demonstrate key risk objectives to strategically address compliance. Additionally, you will be responsible for understanding AWS’ operational and technical control environment while using high-judgement to demonstrate and communicate control posture to customers and stakeholders globally.The successful candidate will work across many customer groups and compliance frameworks (FedRAMP, ISO, PCI, HITRUST etc.) to design solutions for complex compliance challenges. The team culture will encourage ownership, diversity, inclusion, and innovation. Our team members and management take a high degree of ownership for their program vision and execution of ideas. Our team members balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will work directly with most divisions within AWS service to improve AWS’ ability to demonstrate assurances for our internal and external customers.This role facilitates our ability to grow and scale our internal compliance processes and mechanisms to meet the compliance and regulatory expectations globally. You should have the ability to learn and comprehend regulatory requirements, control implementations and operational effectiveness, AWS services, and IT and compliance processes. You should be able to evaluate opportunities for improvement, and influence across organizations and teams.Key job responsibilities• Understand and serve as a subject-matter expert around AWS security controls• Manage evidence lifecycle for supported global, third-party and customer audits across US, APJ and EMEA regions• Communicate to leadership key risks and areas of program improvement, as well as seek diverse opinions and coordinate improvement efforts.• Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS control activities and implementation to articulate compliance to key stakeholders.• Bridge communication with key stakeholders and AWS technical communities to articulate control implementation.• Evaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.• Leading projects and supporting campaigns with excellent project management skills.• Creating operational mechanisms to address recurring escalation patterns and persistent challenges• Communicating to leadership the status and key deliverables of team initiatives, seek diverse opinions and contributing to improvement efforts. • Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to support process improvement initiatives.A day in the lifeIn this role, you will work directly with audit program managers and AWS service teams to ensure the right evidence are delivered to support ongoing compliance programs and customer audits. You will work across the Security Assurance organization as needed to support evidence collection for audits including but not limited to SOC, ISO, FedRAMP, PCI, HIPAA and HITRUST.Additional work will include, but is not limited to: - coordinating with Audit Program Managers - suggesting uplift for evidence requirements- working with internal and external auditors- working on process improvements- coordinating with other security teams.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS· Bachelor’s Degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or other related fields· 3+ years of experience in security, audits, customer trust, control assessments, or risk assessments.· 3+ years of experience assessing complex technical processes ...

Applied Science Manager, Artificial General Intelligence

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Science Manager with a strong deep learning background, to lead the development of industry-leading technology with multimodal systems.Key job responsibilitiesAs an Applied Science Manager with the AGI team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (GenAI) in Computer Vision.About the teamThe AGI team has a mission to push the envelope with multimodal LLMs and GenAI in Computer Vision, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- 5+ years of scientists or machine learning engineers management experience- Experience building machine learning models or developing algorithms for business application- PhD, or Master's degree and 5+ years of applied research experience ...

B2B Product Launch Manager, Kuiper Marketing (B2B)

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Product Launch Manager on the B2B PMM team is a highly visible global role responsible for launching new products and service. This person will appreciate a large scope of impact, and bring complete clarity to highly ambiguous, and complex early-stage, global product releases. They will drive the marketing center of excellence, planning and organizing the end-to-end launches of hardware, services, and accessories in all Kuiper regions. This will be someone who enjoys organization, cross-functional management, and rallying peers from engineering, product management, operations, and business development and partner organizations, like AWS. This leader will also manage the entire lifecycle of Kuiper products and services as we update them, and introduce new features and service interconnects. Key job responsibilities• Work with broad internal teams to execute the product and service launch playbook.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability. Lead and facilitate launch meetings with key stakeholders, and create mechanisms for centralized reporting. • Anticipate changes and bottlenecks, provide escalation management, anticipate and make trade-offs that balance the business and operational needs or constraints to launch.• Proactively troubleshoot problems, resolve conflicts autonomously, and deliver results. • Manage outputs and reporting mechanisms for launch readiness across stakeholders.• Consolidate disclosure requirements and plans for stakeholders and partners. • Use continuous improvement methods to identify and optimize launches through new mechanisms.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the life The Kuiper Product Launch Manager role is critical to the success of bringing products to market in a methodical and thoughtful way. This highly visible role will manage multiple timelines and deliverables for multiple product marketing and management teams. Working closely with the Product Marketing Managers, they will collaborate with and manage these internal stakeholders and external agencies to ensure timelines are being met, blockers are being addressed, and proactively communicating what is needed to ensure a successful and on-time launch. The Product Launch Manager will maintain great visibility through the execution and management of regular product launch management meetings and checkpoints including messaging and creative reviews. The Product Launch Manager will also publish a weekly cadence of update emails/newsletters that ensure current statuses, blockers, needs, and deliverables are always in view of our product management, operations, business development, and marketing stakeholders.About the teamOur global team has a broad mix of experience levels and Amazon tenures, and we welcome fresh perspectives that will allow us to achieve our audacious goals. We're building an environment that celebrates knowledge sharing, mentorship and high-quality work. We embrace diversity of thought and love to test, learn and innovate across marketing disciplines.BASIC QUALIFICATIONS- 5+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs ...

AWS Senior PM-T, Kumo

At AWS, we use Artificial Intelligence to identify every customer need across all AWS services without customers needing to tell us about their issue, and then seamlessly connect them to the most appropriate resolution, eventually fulfilling the vision of a self-healing cloud. We are looking for a Sr PMT who is a relentless self-starter with a track record of delivery, someone with a true pioneering spirit who will boldly do what’s best for our customers. Leveraging a wide range of AI/ML and automation techniques, you will have an opportunity to invent, design, and launch solutions that will directly impact every customer across all AWS services. Key job responsibilitiesYou possess an established product management track record, experience launching mission-critical systems, and a well-rounded technical background in automation, GenAI / ML technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. You will be responsible for defining the roadmap for automation initiatives in AWS Support, including how GenAI can be leveraged to expand automation coverage and delivery velocity. You will partner with multiple science and engineering teams to build cohesive user experiences across the tools used to deliver our world-class Support. You will be at the forefront of ML and Cloud technologies with interactions across the full breadth of AWS services.About the teamThe AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team packs a punch with principal level engineering, science, product, and leadership talent. We combine the culture of a startup, the innovation and creativity of an R&D Lab, the work-life balance of a mature organization, and technical challenges at the scale of AWS. We have unfettered curiosity and drive to help build “best in the world” support experiences that customers will love!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning- 3+ years of experience in a technical product leadership role focused on automation, GenAI and/or ML ...

Applied Scientist, Digital and Emerging Markets Payments

Do you want to use your expertise in translating innovative science into impactful products to develop a new business line in emerging stores. If you do, Emerging Stores Payments team would love to talk to you about how to make that a reality.As an applied scientist on our team, you will work with business leaders, scientists, and engineers to translate business and functional requirements into concrete deliverables and define the execution roadmap. You will partner with scientists, and engineers on the design, development, testing, and deployment of scalable ML models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership and technical strength.Key job responsibilities- As an Applied Scientist, ML Applications, you will:- Lead applied scientists to deliver machine-learning and AI solutions to production.- Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers- Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.- Partner with the engineering team to deploy your models in production.- Partner with scientists from across ML teams within India Consumer Payments to solve complex problems.- Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them.- Mentor and develop junior scientists and developers.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...