Applied Scientist II, AMZL Learning Product

The Learning & Development Science team in Amazon Logistics (AMZL) builds state-of-the-art Artificial Intelligence (AI) solutions for enhancing leadership and associate development within the organization. We develop technology and mechanisms to map the learner journeys, answer real-time questions through chat assistants, and drive the right interventions at the right time. As an Applied Scientist on the team, you will play a critical role in driving the design, research, and development of these science initiatives.The ideal candidate will lead the research on learning and development trends, and develop impactful learning journey roadmap that align with organizational goals and priorities. By parsing the information of different learning courses, they will utilize the latest advances in Gen AI technology to address the personalized questions in real-time from the leadership and associates through chat assistants. Post the learning interventions, the candidate will apply causal inference or A/B experimentation frameworks to assess the associated impact of these learning programs on associate performance. As a part of this role, this candidate will collaborate with a large team of experts in the field and move the state of learning experience research forward. They should have the ability to communicate the science insights effectively to both technical and non-technical audiences.Key job responsibilities* Apply science models to extract actionable information from learning feedback* Leverage GenAI/Large Language Model (LLM) technology for scaling and automating learning experience workflows* Design and implement metrics to evaluate the effectiveness of AI models* Present deep dives and analysis to both technical and non-technical stakeholders, ensuring clarity and understanding and influencing business partners* Perform statistical analysis and statistical tests including hypothesis testing and A/B testing* Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Applied Scientist, Shopping Conversation Foundation

Our team's mission is to improve Shopping experience for customers interacting with Amazon devices via voice. We research and develop advanced state-of-the-art speech and language modeling technologies. Do you want to be part of the team developing the latest technology that impacts the customer experience of ground-breaking products? Then come join us and make history.Key job responsibilitiesWe are looking for a passionate, talented, and inventive Applied Scientist with a background in Machine Learning to help build industry-leading Speech and Language technology.As an Applied Scientist at Amazon you will work with talented peers to develop novel algorithms and modelling techniques to drive the state of the art in speech synthesis.Position Responsibilities:* Participate in the design, development, evaluation, deployment and updating of data-driven models for Speech and Language applications.* Participate in research activities including the application and evaluation of Speech and Language techniques for novel applications.* Research and implement novel ML and statistical approaches to add value to the business.* Mentor junior engineers and scientists.BASIC QUALIFICATIONS- Experience developing experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations- PhD- Experience in Python, Perl, or another scripting language ...

Applied Scientist , AWS AI Labs

Join us in a historic endeavour to make Computer Vision accessible to the world with breakthrough research! The AWS AI Labs: Vision team has a world-leading team of researchers and academics, and we are looking for world-class colleagues to join us and make the AI revolution happen. Our team of scientists develops the algorithms and models that have powered AWS AI/ML services such as Amazon Rekognition, Amazon Textract, Amazon Lookout for Vision and Amazon Bedrock. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops.AWS is the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems which will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. Our research themes include, but are not limited to: few-shot learning, transfer learning, unsupervised / semi-supervised / active learning, vision language and multi-modal modeling, generative modeling, large-scale image and video detection and recognition, face detection and recognition, 3D scene and layout understanding, and OCR and scene text recognition, document understanding.We are hiring for all our locations in the USA (Seattle, Pasadena, Bay Area).About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computingPREFERRED QUALIFICATIONS- Experience building machine learning models or developing algorithms for business application- Experience in multi-modal learning over image/video/language; Experience in visual recognition and object detection.- Experience in model efficiency optimization and distributed parallel machine learning systems- Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers- Experience with large scale machine learning systems such as profiling and debugging and understanding of system performance and scalabilityBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Business Analyst, Data Center Planning Delivery (AMER)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are seeking a highly skilled and motivated Business and Data Analyst in Seattle, WA to manage and solve business critical problems using requirements analysis, build data reports/ dashboards to deliver financial insights to the business. This role has direct impact on the day-to-day decision making of large-scale capacity delivery and financial programs.This role drives operational excellence, by: 1) deep diving critical financial insights and data, 2) identifying solutions to streamline current processes and visualizations, and 3) using knowledge of infrastructure projects and financial insights to advise or influence business decisions that have cross-region impact. You must be highly analytical and possess a strong passion for analytics and accountability, set high standards with a focus on superior business success you must also have a passion for process improvement and constantly looking for ways to work more efficiently. You will use your judgment, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, design solutions, remove blockers, and find creative ways to invent and simplify centralized solutions.Key job responsibilities• Design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for business intelligence analytics.• Implementing data structures using best practices in data modeling to provide on-line reporting and analysis using business intelligence tools and a logical abstraction layer against large, multi-dimensional datasets and multiple sources.• Gathering business and functional requirements and translating the gathered requirements into robust, scalable, operable solutions that work well within the overall data architecture.• Analyzing source data systems and driving best practices in source teams.• Analyzing large amounts of data, discovering and solving real world problems, and building metrics and business cases to help business teams to make decisions.• Participating in the full development life cycle, end-to-end, from design, implementation and testing, to documentation, delivery, support, and maintenance to produce comprehensive, usable dataset documentation and metadata.• Evaluating and making decisions around dataset implementations designed and proposed by peer data engineers. Identifying business process improvements from the data level.• Analyzing and evaluating business process, and through data driven insights proposing and implementing business process improvement.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field- 4+ years of business analyst, data analyst or similar role experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- 4+ years of experience partnering with executive-level leaders to identifying and solving business issues ...

Amazon Postdoctoral Scientist, Pricing Systems

This is a unique opportunity for a postdoc to work on research projects that investigate state of the art NLP, IR, and LLM approaches for understanding retail products and their pricing. This will include working with billion-scale datasets and investigating how the world knowledge captured by LLMs reflects real world prices, and investigating more advanced prompting and reasoning techniques to construct large knowledge graphs that are specialized for various pricing use cases such as probabilistic price estimation, as well as error detection and correction.Key job responsibilitiesIn this role you will:• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the teamThe retail pricing science team is a centralized diverse team of STEM scientists that develop statistical, ML, RL, optimization and economic models that drive pricing for products sold by Amazon worldwide, as well as monitoring of prices and experimentations in pricing. The team has a dual focus on competitiveness and long term financial optimality.BASIC QUALIFICATIONSBasic qualifications include: - PhD in a relevant field, received within 2 years of starting the program- Proven publication record in Operation Research, Management Science, Statistics, Machine Learning, Computer Science, Econ, or other related technical fields- Experience in data science and quantitative research- Proficiency in technologies relevant to the subfield ...

Business Analyst, Amazon Freight

Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.We are building an exciting new business in this space and seeking a Business Analyst to support data analytics for Amazon Freight’s Less-Than-Truckload (LTL) business. This position requires high judgment, excellent analytical skills and a creative mind to invent solutions that improve the customer experience. It offers broad exposure to various business, operational, financial, product and technical teams across Amazon Freight.Our ideal candidate is someone who has strong technical and analytical skills, enjoys building a new business and the ambiguity that comes with that. You should thrive and succeed in an entrepreneurial environment and won't be hindered by ambiguity. If you enjoy innovating, thinking big and want to contribute directly to the success of an industry changing business, you may be a prime candidate for this position.Key job responsibilities· Generate insightful analysis, reporting, and data visualizations to answer critical business questions, proactively identify notable trends, and communicate business performance· Translate data into actionable insights for stakeholders while proactively identifying new areas of opportunity to drive further improvements· Apply expertise in data mining and modeling leveraging multiple data sources to uncover unique insights, identify key performance drivers, and build predictive models· Work backwards from your end-customer to define, design, and execute each work item with an emphasis on improved metrics, productivity, and efficiency· Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationBASIC QUALIFICATIONS- Bachelor's degree in business, engineering, statistics, computer science, mathematics or related field- 1+ years of tax, finance or a related analytical field experience- 1+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience- Experience defining requirements and using data and metrics to draw business insights- Experience creating complex SQL queries joining multiple datasets, ETL DW concepts- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience using databases with a large-scale data set- Good oral, written and presentation skills combined with the ability to be part of group discussions and explaining complex solutions ...

Applied Science Manager, Artificial General Intelligence

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Science Manager with a strong deep learning background, to lead the development of industry-leading technology with multimodal systems.Key job responsibilitiesAs an Applied Science Manager with the AGI team, you will lead the development of novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (GenAI) in Computer Vision.About the teamThe AGI team has a mission to push the envelope with multimodal LLMs and GenAI in Computer Vision, in order to provide the best-possible experience for our customers.BASIC QUALIFICATIONS- 5+ years of scientists or machine learning engineers management experience- Experience building machine learning models or developing algorithms for business application- PhD, or Master's degree and 5+ years of applied research experience ...

AMER Commute Planner, GREF

Work hard, have fun, make history. That's what we do every day at Amazon. The GREF AMER Commute Planner will be a member of the Global Real Estate & Facilities (GREF) team that oversees corporate office space and programs globally. You will be an integral part of the AMER Commute Planning Team responsible for helping to delivering GREF Commute, our world class commuting program for employees and visitors. GREF Commute includes Amazon Ride (commuter, last mile, and intercampus shuttles), public transit and car-free programs, bicycle programs, Amazon managed parking assignments, and employee engagement and events. The GREF Commute Planner will work with the AMER Program Manager to implement the commute vision for AMER and their individual Areas. This role will work collaboratively with the GREF Amer Commute Program Manager, GREF Commute staff, and AMER wide vendors to identify best practices, incorporate employee feedback, implement innovative programs, and monitor progress. This is an exciting role working on big initiatives to improve employee experience and help Amazon meet its goals. Example initiatives include: ● Decreasing single occupancy rides in support of Amazon’s Net Zero commitment ● Reimagining how parking is managed from an employee experience and technology standpoint ● Developing methodology and metrics for incorporating customer feedback into program planning and developmentThe role will be based in Seattle, WA and may include some travel.Key job responsibilitiesThe GREF AMER Commute Planner will work collaboratively with the GREF AMER Commute Program Manager and Global Real Estate & Facilities teams on:• Program Innovation: Bring innovative ideas and industry best practices to elevate commute program offerings tailored to the local context. • Employee Engagement and Feedback: Implement a communications and engagement strategy in partnership with GREF Commute Regional Leads to promote programs and offer avenues for employee feedback. Support Regional Leads to successfully respond to escalations and support consensus and alignment with business leaders.• Program Requirements: Support Regional Leads to meet local program requirements, including trip reduction, survey, or other requirements. • Forecast: Support development of AMER commute budget forecasts. • Vendor RFP Processes: Support development of Requests for Proposals (RFPs) and selection process. • Partnerships: Support partnerships with regional transit agencies and Amazon Public Policy and Sustainability teams.• Program Monitoring: Support development of dashboards and systems to track GREF AMER Commute performance. Bring a curious and analytic mindset to pull key takeaways from the data to inform program changes and employee engagement strategies. Above all, we are looking for someone who: • Has a passion for sustainable transportation planning• Brings a sense of curiosity and is an inquisitive self-starter and a natural problem solver• Is interested in commute program planning and implementation • Works successfully across large, cross-functional teams • Is a big thinker, using out of the box thinking to solution and innovate BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 4+ years of transportation planning experience- Bachelor’s degree in transportation planning, economics, public policy, engineering, or a related field. ...

Business Analyst, Grocery Product Team, Amazon Fresh, Amazon

Job Location: Candidate can opt for New York, Northern Virginia, Nashville or SeattleLove food? Interested in shaping the grocery offering of Amazon Fresh? Amazon’s Supply Chain Product team is seeking a Business Analyst who is excited about translating vast and complex data sets into actionable insight and simple and actionable, and scalable solutions. To be successful in this role, you must have a high capacity for Learn and Be Curious, be comfortable dealing with ambiguity, be an effective communicator, and be organized. Our business moves rapidly, and it’s important to be able to adapt to the latest changes in the business, systems, tools, and techniques for extracting, processing, analyzing, modeling, and taking action on data. You will work directly with business stakeholders to define strategy and requirements, and then lead projects from design through delivery. As a Business Analyst on the Grocery Supply Chain product team, you will focus on exciting and challenging problems, including: - Translate basic business problem statements into reports that answer customer questions - Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format - Influence and implement the team's approach to data - Learn new technology and techniques such that you can meaningfully support product and process innovation - Have in-depth knowledge of the data available and how to collect it; periodically identify more advanced methods of query optimization - Utilize basic data-manipulation tools and cross-check data to determine accuracy - Convert data to information through basic descriptions, aggregations, and pivots - Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks, flashes) - Share data with stakeholders to inform business decisions - Manage expectations; prioritize own workload and communicate statusAdvanced SQL and Excel are required. Python desirable but not a must. About the teamWe are a team of smart, hardworking and passionate PMs and BIEs that like solving complex problems in a collaborative manner.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders ...

Applied Scientist, Customer Engagment Technologies

The Applied Scientist in Natural language processing (NLP) within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing conversational AI systems based on large pretrained language models, that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities- Lead the research and development of LLM-based chatbots and conversational AI systems for customer service applications.- Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.- Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.- Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.- Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.- Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.- Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of building machine learning models or developing algorithms for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) ...

AWS Senior Financial Analyst, AWS Central FP&A Team

Amazon Web Services (AWS) seeks a Senior Finance Analyst to join the Central FP&A team. The successful candidate will provide cross functional leadership across multiple teams and initiatives, and drive the overall Capex reporting for GenAI. This role will drive strategic initiatives to improve the quality and timelines of business insights provided to AWS and Amazon leadership, including ongoing efforts around existing process improvements. We are looking for a consummate Finance leader who can thrive in a fast-paced, highly ambiguous environment, and who exercises high standards and good judgment. The successful candidate has strong leadership skills and business acumen and is comfortable at influencing stakeholders at all levels of the organization.Key job responsibilities • Liaise across the AWS finance community to drive core financial processes including annual operating plans, monthly/quarterly business reviews and assessment of risks/opportunities, and month-end close.• Collaborate with teams to simplify, standardize, and automate Capex reporting processes and analytics.• Communicate financial metrics and business drivers to AWS and Amazon teams.• Enhance the existing legal entity forecasting process in cooperation with Treasury• Ensure compliance with finance and accounting controls and systems.• Lead and manage special projects, working cross-functionally with various AWS finance and business teams.• Foster constructive and proactive communication across organizational boundaries.About the teamThis role is part of the AWS Central FP&A team. We support AWS leaders and finance teams by coordinating and consolidating deliverables, centralizing and standardizing processes, establishing financial controls and mechanisms, building tools that improve the speed of decision making, and providing insightful financial analysis on the short and long term strategy of AWS.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 4+ years of Accounts Receivable or Account Payable experience- 4+ years of applying key financial performance indicators (KPIs) to analyses experience- 4+ years of creating process improvements with automation and analysis experience- 4+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience- Six Sigma Black Belt- Experience with advanced use of SQL for data mining and business intelligence- Experience as a lean sensei, or experience working as a Quality Assurance Engineer ...

Account Executive, Amazon International Stores

Come be a part of a rapidly expanding global business. At Amazon Retail Stores, we are passionate about building solutions and we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail developing innovative solutions to help our customers thrive. Bring your insight, imagination and a healthy disregard for the impossible. Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of relevant sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

ADC Windows Systems Engineer, Region Services Corporate Infrastructure (RSCI) - Vector

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.Region Services Corporate Infrastructure (RSCI) is looking for an experienced Windows Systems Engineer with a deep knowledge of Windows Active Directory and desktop services, including virtual desktops and infrastructure. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with full-scope polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.10012Key job responsibilities- Manage/Operate and Maintain Active Directory and component systems (DNS, DHCP, NPS, Exchange)- Security compliance to include hardening the OS and desktop applications.- Manage metrics and monitoring services.- Creates and updates system documentation for engineering, operations, and support teams.A day in the lifeOur mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely with the Security Compliance team to ensure security compliance with all desktop environments.You will have a strong and diverse technical background that allows you to approach problems with confidence and ingenuity. You must be a “lifelong learner”, embracing the rapid innovations in technology and understanding how to leverage them to continue to improve our products. A successful Windows Client Engineer will drive the design and implementation of new services, find ways to improve and automate our existing services, and provide escalation and mentoring for junior team members. About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)- 5+ years supporting Windows family of operating systems to include 4 of the following 8 core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity- Knowledge of networking basic skills and troubleshooting- Demonstrated ability to script in the Windows environment using PowerShell.- Experience administering, maintaining, and operating Active Directory Windows based networks- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Applied Scientist I, SPS Core Services

The CATALST NLP Services team within the Selling Partner Services (SPS) Core Services organization is responsible for simplifying multi-lingual experiences for our customers. We build and leverage various AI services to eliminate language barriers at scale through Machine Translation for Amazon Customers and Sellers WW across 30+ programs within SPS and customers outside of SPS. We leverage state-of-the-art NLP solutions including Large Language Models, Machine Translation, Language Detection, and OCR to provide a full suite of content analysis capabilities. Our customers include Selling Partners, Buyers, Amazon Associates, Amazon Investigators, and various Science teams.In this role, you will be a key owner within our cross-disciplinary team that includes Product Managers, Software Engineers, and Applied Scientists and execute on our 3 Year Plan. You will pioneer new technologies in NLP, machine translation, and machine learning. You will have ownership of the end-to-end development of solutions to complex problems from design to implementation and you will play an integral role in strategic decision-making. You will also work closely with other stakeholders such as engineers, operations teams and product owners to build ML pipelines, platforms and solutions that solve business problems.Key job responsibilities* Participate in the design, development, evaluation, deployment and updating of automated and scalable machine learning models, with a focus on machine translation* Develop and/or apply statistics, NLP and machine learning experiments and methodologies to different applications* Work closely with Scientists and Software Engineers on experimentations, evaluation and implementation* Work closely with business partners to understand the goals and develop solutions to achieve such goalsBASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Applied Scientist II, Last Mile Science

Amazon’s Last Mile Team is looking for a passionate individual with strong optimization and analytical skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilitiesCandidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Operations Research or Machine Learning. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs. As an applied scientist, you will also help coach/mentor junior scientists in the team.BASIC QUALIFICATIONS- 1+ years of programming in Java, C++, Python or related language experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience building machine learning models or developing algorithms for business application- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Area Manager II - Kent, WA

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Applied Scientist, SB Response Model Team

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!SB ResponseModel team's role is to support the prediction of Click Through Rates, View Rates, and Conversion Rates for Sponsored Brands. Our goal is to enhance advertising efficiency, improve the shopper experience, and promote SB product recognition. We collaborate with different teams across the Amazon Ads to build scalable online and offline ML infrastructure systems to accelerate science innovations, facilitate business growth and promote technology innovation.As an Applied Scientist on this team, you will:- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.- Run A/B experiments, gather data, and perform statistical analysis.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new and innovative machine learning approaches.- Recruit Applied Scientists to the team and provide mentorship.Impact and Career GrowthYou will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language ...

Access and Capacity Planning Manager

As we continue to expand our ability to provide extraordinary, human-centered primary care services across the country, the teams that support the providers and frontline teams are growing as well. We are seeking to hire an Access & Capacity Planning Manager responsible for partnering with operational and clinical leaders to ensure our members receive best-in-class access to care across all of our markets and service lines. Reporting to the Senior Manager of Strategic Operations, you will build and automate capacity plans that support our teams through rapid growth and change. Specifically, you will drive projects that address patient access, capacity planning, strategic forecasting, and workforce planning. You are an analytical problem-solver with an eye for detail, who can also effectively communicate how those details fit into the bigger picture to team members across the organization. Driven by continuous improvement, you love identifying creative solutions to complex problems, and have demonstrated persistence in accomplishing objectives regardless of circumstance. Experience integrating quantitative and qualitative information to draw accurate solutions will be important to your success. Naturally at ease with cross-functional partners, you are able to work collaboratively across multiple teams, and are comfortable with shifting priorities, styles, and work environments in an exciting, evolving role. If you are passionate about solving problems related to access and capacity planning, have stellar project and program management skills, and want to make a tangible impact on how we deliver care to our patients, we would love to hear from you!Key job responsibilitiesManage Nationwide Clinic Capacity- Develop and manage operational capacity models for short and mid-term planning. Create plans and tools to enable operations to identify and manage dependencies and risks. Seek opportunities to evolve toward automation.- Empower senior operations leaders to make informed decisions about their workforce, capacity, deployment, hiring and schedule design to accurately support patient demand.- Drive and Monitor Cost of Care Initiatives while partnering and aligning with Financial Planning. - Develop tools to track initiatives, dependencies and mitigation plans to increase capacity, demand and decrease cost of care.Manage Access SLAs- Support local leaders in optimizing staffing plans and deployment to meet service line standards (SLAs), panel management models and patient demand- Drive operational strategies, including pilots, utilize experimentation as necessaryIdentify & Drive Demand Opportunities- Support long-term growth by collaborating with corporate, clinical and tech teams, prioritizing and driving thought leadership around Access.- Develop demand forecasting model in coordination with growth, financial and data science teamsProduct Innovation- Hands on work with data scientists and analysts to automate capacity and demand planning and forecasting models.- Identity opportunities to integrate and automate features of demand and capacity processes into core systems.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in workforce planning, capacity management, supply chain or related fields- 3+ years in program & project management- 3+ years building forecasting and/or planning models in excel or other more advanced tools- Background in mathematics, statistics, computer science, engineering, economics, operations research or related field- Working fluency in SQL- Familiarity with other scientific and scripting - languages such as Python or R and familiarity with technical systems to deploy production models- Experience translating key performance indicators and recommendations to senior leaders- Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment ...

Applied Science Manager, AGI Information

We are looking for a leader of an R&D team in cutting-edge LLM technologies for applications across Alexa, AWS, and other Amazon businesses. In this role, you will innovate in the fastest-moving fields of current AI research, in particular in how to integrate a broad range of structured and unstructured information into AI systems (e.g. with RAG techniques), and get to immediately apply your results in highly visible Amazon products. If you are deeply familiar with LLMs, natural language processing, and machine learning and have experience managing high-performing research teams, this may be the right opportunity for you. Our fast-paced environment requires a high degree of independence in making decisions and driving ambitious research agendas all the way to production. You will work with other science and engineering teams as well as business stakeholders to maximize velocity and impact of your team's contributions.It's an exciting time to be a leader in AI research. In Amazon's AGI Information team, you can make your mark by improving information-driven experience of Amazon customers worldwide!BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Master's degree ...

Applied Scientist, Artificial General Intelligence

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in deep learning, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs part of the AGI team, an Applied Scientist will collaborate closely with talented colleagues to lead the development of advanced approaches and modeling techniques, driving forward the frontier of LLM technology. This includes innovating model-in-the-loop and human-in-the-loop approaches to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. An Applied Scientist will also have a direct impact on enhancing customer experiences through state-of-the-art products and services that harness the power of speech and language technology. A day in the lifeAn Applied Scientist with the AGI team will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience.; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into practice. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in Natural Language Understanding/Processing, image processing, or Large Language Models (LLMs)- Experience in data privacy, anonymization, and their measurement- Experience in data privacy laws or regulations ...